Page 2 - Welcome
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go WG100/B (BUA-200 USB adapter + WH100/B headset) wireless headset system. Please refer to the separate safety instructions for im...
Page 3 - Contents
Contents Plantronics Savi User Guide 1 Package contents and features ................................... 4 1.1 USB adapter ............................................................ 4 1.2 Headset ................................................................... 4 2 Set-up ..........................
Page 4 - Package contents and features
Plantronics Savi User Guide 4 1.2 Savi Go WH100/B headset 1.1 Savi Go USB adapter, charger and CD USB adapter USB charging cable Base power supply 1 Package contents and features Charger base Headband Headset with pre-installed ear loop Extra ear tab Foam ear cushions CD includes: • PerSono ® Suite ...
Page 5 - Savi Go USB adapter features
Plantronics Savi User Guide 5 Savi Go USB adapter features Savi Go WH100/B headset features Pairing button Indicator light Ear loop Indicator light Microphone Call control button (also controls power, volume and mute functions) Ear tab
Page 6 - Connecting power supply to charger; Connecting USB adapter to PC
Plantronics Savi User Guide 6 2.2 Connecting power supply to charger base 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green . 2 Set-up 2.1 Connecting USB adapter to PC 1 Insert the USB adap...
Page 7 - Docking and charging headset
Plantronics Savi User Guide 7 2.4 Docking and charging headset 1 Gently push the headset into the charging cradle. The indicator light on the headset will be solid red to indicate that the headset battery is charging. 2 Charge for at least 20 minutes prior to the first use. A full charge takes 3 hou...
Page 8 - making a test call; test call
Plantronics Savi User Guide 8 3.1 making a test call 1 Power the headset on by pressing the call control button in for four seconds. The headset indicator light will remain solid blue for two seconds to confirm that the headset is powered on. notE The USB adapter indicator light will remain solid bl...
Page 9 - muting a headset call; Headset indicator lights and tones; System information
Plantronics Savi User Guide 9 muting a headset call To mute a call, press and hold the call control button down (in the volume down position) for two seconds. You will hear a low-high tone pair indicating the mute is activated. To unmute a call, push and hold the call control button down (in the vol...
Page 11 - Using your headset with your Bluetooth; Pairing your headset to your Bluetooth
Plantronics Savi User Guide 11 5 Using your headset with your Bluetooth ® mobile phone Pairing your headset to your Bluetooth mobile phone 1 turn on your mobile phone and enable Bluetooth. For most phones, select Settings>tools>Connections> Bluetooth>on. See your phone’s user guide for m...
Page 12 - PerSono Suite software; Softphone support
Plantronics Savi User Guide 12 6 PerSono Suite software It is highly recommended that you install the PerSono Suite software. Though your Savi Go system will operate without the software running, it will limit the system’s capabilities.PerSono Suite software allows you to do the following with your ...
Page 13 - Settings screen – headset and USB adapter
Plantronics Savi User Guide 13 audioBandwidth The system will support both narrowband and wideband audio from the PC. Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria, which reduces th...
Page 14 - PC panel screen; Support screen
Plantronics Savi User Guide 14 PC panel screen • Choose whether you want PerSono Suite software to launch when you log in to Windows. • See a list of supported softphones running on your PC.• See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customise how...
Page 15 - troubleshooting and common questions; troubleshooting — UC application usage
Plantronics Savi User Guide 15 My headset doesn’t work with my UC application. Make sure your headset is charged.Make sure your headset is on and connected.Press the call control button on your headset.Fine-tune the listening volume with the call control button. If the volume is still too low, adjus...
Page 16 - troubleshooting — mobile phone usage
Plantronics Savi User Guide 16 My headset does not work with my phone. Ensure that the headset is fully charged.Make sure the headset is paired with the Bluetooth phone you are trying to use.See “ Pairing your headset to your Bluetooth mobile phone ” on page 11. My phone did not locate the headset. ...