Page 2 - Welcome
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430 (D100 USB Adapter + WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important pro...
Page 3 - Contents
Contents Plantronics Savi User Guide 1 Package Contents and Features ................................. 4 1.1 USB Adapter ............................................................ 4 1.2 Headset ................................................................... 4 2 Set Up ............................
Page 4 - Savi W430 USB Adapter and Charger; Package Contents and Features
Plantronics Savi User Guide 4 1.1 Savi W430 USB Adapter and Charger USB Adapter 1 Package Contents and Features USB Charging Cable Base Power Supply Charger Base 1.2 Savi WH210 Headset Extra Eartips Headset with Pre-Installed Eartip
Page 5 - Savi USB Adapter Features
Plantronics Savi User Guide 5 Savi USB Adapter Features Savi WH210 Headset Features Subscription Button Indicator Light Indicator Light Microphone Call Control Button Volume Down Button (also controls mute) Volume Up Button
Page 6 - Docking and charging headset; Set Up; Connecting USB Adapter to PC; Connecting Power Supply to Charger
Plantronics Savi User Guide 6 2.3 Docking and charging headset 1 Gently push the headset into the charging cradle. The charging indicator light on the charger base will flash green to indicate that the headset battery is charging. 2 Charge for at least 20 minutes prior using for the first time. A fu...
Page 8 - Powering up headset; Using Your Headset System; Placing, answering and ending calls with PC
Plantronics Savi User Guide 8 Powering up headset If the headset battery is charged, the headset is automatically on. The headset does not have an on/off button. ImPortANt It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, i...
Page 9 - muting a Headset During a Call
Plantronics Savi User Guide 9 muting a Headset During a Call To mute/unmute a call, press and hold the volume down button for at least 1½ seconds. USB Adapter Indicator Light USB Adapter Status Indicator Light Headset in talk mode Flashes green Headset is muted Flashes red Incoming call Flashes red ...
Page 11 - talk time; Headset Indicator Light; Headset tones
Plantronics Savi User Guide 11 talk time The Savi W430 will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter. Headset Button Functions type of Press Function Short press Places,...
Page 12 - Plantronics Software Platform; Softphone Support
Plantronics Savi User Guide 12 5 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by th...
Page 13 - Plantronics Control Panel; Battery Life; Device Settings – Headset
Plantronics Savi User Guide 13 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the sc...
Page 14 - Applications tab; Device Settings – Security
Plantronics Savi User Guide 14 Applications tab The Applications Tab displays the status of Plantronics support for various applications such as softphones and media players. The status will only show as “enabled and running” for softphones and media players installed and running. Device Settings – ...
Page 15 - Preferences tab; About tab
Plantronics Savi User Guide 15 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control ...
Page 16 - Help for Device Settings - USB Adapter
Plantronics Savi User Guide 16 Help for Device Settings - USB Adapter Help for Device Settings - Advanced range Range can be minimized to help with PC buzzing, improve user density, or restrict range of users.When Range is set to HIGH a user will have up to 300 feet of range. When Range is set to ME...
Page 17 - troubleshooting and Common Questions
Plantronics Savi User Guide 17 My headset doesn’t work with Microsoft Lync/Office Communicator. Make sure your headset is charged.Make sure your headset is subscribed to the USB adapter.Press the call control button on your headset.Fine-tune the listening volume on the headset using the volume up an...