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Manual Planar 020-1229-03A
Summary
Planar UltraRes User Manual iii Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Planar UltraRes User Manual 8 Introduction Planar UltraRes 4K professional display is a family of 84” and 98” Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays. Designed specifically for resolution-rich commercial applications, Planar UltraRes...
Planar UltraRes User Manual 9 Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use any of the Planar UltraRes products near water. 6 Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7 Do not ins...
Planar UltraRes User Manual 10 17 The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
Recommended Usage Planar UltraRes User Manual 12 Recommended Usage In order to get the most out of your LCD modules, use the following recommended guidelines to optimize the display. Burn-In Versus Temporary Image Retention Burn-in causes the screen to retain an image essentially forever, with littl...
Recommended Usage Planar UltraRes User Manual 13 Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the mod...
Basic Concept of Planar UltraRes Display Planar UltraRes User Manual 14 Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four internal outputs that feed into the display as one image. You can use any combination of HDMI/DVI or DisplayPort. There are four main modes of operat...
Using the Remote Control Planar UltraRes User Manual 15 Using the Remote Control The UltraRes remote control can be used for a variety of functions, including turning the display on and off and assigning individual inputs. Turn display on/off Select single or multiple input connections Select indivi...
Powering On/Off Planar UltraRes Displays Planar UltraRes User Manual 16 Powering On/Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display: • Using the On/Off buttons on the remote control. See "Using the Remote Control" on page 15 for mor...
Powering On/Off Planar UltraRes Displays Planar UltraRes User Manual 17 Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode, look for the small Standby LED. If it is off, you will not see the LED. If it is on but in Standby mode, you will see ...
Input Setup Planar UltraRes User Manual 18 Input Setup You can set up your Planar UltraRes display using multiple or single inputs. Both are explained below. You can select multiple or single input mode using the remote control, the UltraRes Control tool or by using RS232 commands. For more informat...
Planar UltraRes User Manual 19 Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display. We suggest that you read this entire section before you attempt to install a display. Before You Begin Make sure you have all the items in the following lists before yo...
Supported Graphics Cards Planar UltraRes User Manual 20 Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers, such as NVIDIA and AMD. In general, you should be looking for graphics cards that have the following features: • Can output 3840 x 2160 at 24 Hz ...
Supported Graphics Cards Planar UltraRes User Manual 21 Setting Up AMD Graphics Cards For 3D Content Note: If you do not plan to display 3D content, you can skip this section. Note: A more detailed explanation of AMD card setup is given in "AMD Graphics Card Setup for Quadrant Outputs" on pa...
Supported Graphics Cards Planar UltraRes User Manual 22 Setting Up NVIDIA Graphics Cards for 3D Content Note: A more detailed explanation of NVIDIA card setup is given in "NVIDIA Graphics Card Setup for Single Output" on page 53 or see "NVIDIA Graphics Card Setup for Quadrant Output"...
Recommended PCs Planar UltraRes User Manual 23 Recommended PCs In order to use 4K video, it is crucial that you have a high-powered PC. We also recommend using a single 4K output whenever possible. Doing so eliminates the requirement of multi-output synchronization.
Unpacking and Checking Accessories Planar UltraRes User Manual 24 Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box. Part Description Number Picture LCD module One per box. 1 LCD mounts (optional) If ordered, this will be inside a separate box i...
Unpacking and Checking Accessories Planar UltraRes User Manual 26 Accessory Kit The following items are included in the accessory kit. Part Description Number Included Picture AC power cord Power cord. 1 IR sensor Used to receive signals from the remote control. 1 Double-sided tape Used to help in m...
Planar UltraRes User Manual 28 Installing the Displays Before installation, keep the following points in mind: • These displays are heavy. Make sure that you have adequate studs to support the weight of each display if installing on a wall. • The UltraRes must be installed on a flat surface.• If you...
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 29 Installing an UltraRes Display on a Wall Caution: For whatever structure is used to mount the display, be sure that it is sufficiently engineered to handle the weight of the display. Also be sure to purchase the correct hardware...
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 32 7 If you have screwed the template in place, remove each screw and the template. 8 Line up the middle hole of the top wall mount with the screw hole drilled from the template. Note: This picture shows mounts for a landscape inst...
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 36 Using the Lift Blocks (98” only) 1 Attach the lift blocks to the back of the panel using the provided M8 x 35 pan head screws. 2 Securely attach your lift mechanism to the eyehooks: a Spreader bar attachment: A spreader bar allo...
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 37 b Single point attachment: The angle between the top of the panel and the support lines should not be less than 45 degrees. This means that the attachment point must be at least 485 mm (19.1 in) above the top of the panel. 3 Lif...
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 38 Using the Kickstand Bracket The kickstand bracket is used for service mode, without having to remove the display from the wall. Use the following instructions to put the display in service mode. 1 Loosen the captive locking scre...
Planar UltraRes User Manual 39 Connections To get the UltraRes display up and running, you need to make three main connections: AC power, the wired IR module and your sources. Connecting AC Power Using the supplied AC power cord, connect one end to a grounded outlet and the other to the AC power inp...
Connecting Sources Planar UltraRes User Manual 40 Connecting Sources There are three modes of operation 1 Single Input • 4K @ 24/25/30Hz• 4K @ 50/60Hz (HDMI 4:2:0)• 1080p @ 24/25/30/50/60Hz• 1080i @ 50/60Hz• 720p @ 50/60Hz 2 Four-headed input • 4K @ 24/25/30Hz• 4K @ 50/60Hz (HDMI 4:2:0)• 1080p @ 24/...
Connecting Sources Planar UltraRes User Manual 41 Selecting a single source with the remote Press the button that has the 4K source connected Select Single
Connecting Sources Planar UltraRes User Manual 42 Selecting a single source with UltraRes Control Software Note: For a more complete description of the Control Software, how to install it and how to use it, see "Installing the UltraRes Control Software" on page 61 and "Using the UltraRes...
Connecting Sources Planar UltraRes User Manual 43 Selecting multiple sources with the remote Press the buttons for each source that you want to display. For example, to display HDMI 1, DisplayPort 2, HDMI 3, and DisplayPort 4, press the HDMI 1, DP 2, HDMI 3, and DP 4 buttons. Select Multiple
Connecting Sources Planar UltraRes User Manual 44 Selecting multiple sources with UltraRes Control Software When you use the UltraRes Control software to set up multiple sources, there are three different settings per input channel . Make sure you have selected the Multiple Inputs radio button in th...
Connecting Sources Planar UltraRes User Manual 45 2 In the Multiple Input Setup area, select the input that will be used for Input 1 . Note: You can’t use both input connectors at the same time on one input. 3 Do the same for each of the other input sources. Select the first source from either group...
Connecting Sources Planar UltraRes User Manual 46 4 When you have finished, click Update . Setting up for 4K Support Setting up the EDID information The Planar UltraRes defaults to an EDID that indicates it is 1080p/60Hz display. Many graphics cards can’t handle 4K timing, so you must setup the EDID...
Connecting Sources Planar UltraRes User Manual 47 3 Set the EDID Type to 4K 60Hz Preferred (HDMI) if using 4K @ 50/60Hz 4:2:0. Otherwise, set the EDID type to 4K 30Hz Preferred . Screen Resolution Setup If your source is 4K @ 24Hz, you will use that one. (This is the best one for film content.) For ...
Connecting Sources Planar UltraRes User Manual 48 5 After this is done, click Keep Changes .
Connecting Sources Planar UltraRes User Manual 49 6 Use the Resolution selection box to see if 3840x2160 is already listed • If it is currently selected , you are finished. • If it is in the list but not selected , select it and click Apply. • If it is not in the list , then you have to set it up as...
Connecting Sources Planar UltraRes User Manual 50 Graphics Card Setup To display pictures with 4K resolution (4 x 1080p or 2x 1920x2160) the PC graphic card must be configured properly. This chapter tells how to setup up the graphics card for single or quadrant outputs for both NVIDIA and AMD graphi...
Planar UltraRes User Manual 51 AMD Graphics Card Setup for Quadrant Outputs 1 Right click on the desktop and select Catalyst Control Center . 2 Select AMD Eyefinity Multi-Display , then select Create Eyefinity Display Group .
AMD Graphics Card Setup for Quadrant Outputs Planar UltraRes User Manual 52 3 Each quadrant will be shown separately in blue. Select each quadrant in the CCC window to indicate its location. CCC will arrange the quadrants to show one unified display. 4 Click Done . AMD graphics card setup is complet...
Planar UltraRes User Manual 53 NVIDIA Graphics Card Setup for Single Output Note: Older versions of the NVIDIA drivers do not support 4K. To see the version of your current card, right click on the desktop and select NVIDIA C ONTROL P ANEL . Now go to Help System Information . Check the Driver ver...
NVIDIA Graphics Card Setup for Single Output Planar UltraRes User Manual 55 4 Click the Customize button at the bottom. Check Enable resolutions not exposed by the display . 5 Click Create Custom Resolution . 6 Set the parameters as shown in the table:
NVIDIA Graphics Card Setup for Single Output Planar UltraRes User Manual 57 Note: For 1920 x 2160 @ 60 Hz, the setup is similar but with the following differences: • Horizontal pixels: 1920• Vertical lines: 2160• Refresh rate: 60 Hz• Standard: CVT Reduced Blanking or Automatic 7 Click the Test butto...
NVIDIA Graphics Card Setup for Single Output Planar UltraRes User Manual 58 10 Close the NVIDIA Control Panel window.
Planar UltraRes User Manual 59 NVIDIA Graphics Card Setup for Quadrant Output 1 Right click on the desktop and select NVIDIA Control Panel . 2 Select Set up Premium Mosaic and check Enable Premium Mosaic .
NVIDIA Graphics Card Setup for Quadrant Output Planar UltraRes User Manual 60 3 Check the box for all four of the displays shown. 4 Under Configuration , select 2x2 . 5 Arrange the display numbers to match the diagram shown above. 6 Click Apply .
Planar UltraRes User Manual 61 Installing the UltraRes Control Software The UltraRes Control software is used as your primary tool for display setup. Use the following instructions to install the UltraRes Control software. 1 Save the UltraRes Control.msi program to your computer’s hard drive. 2 Doub...
Planar UltraRes User Manual 62 3 Click Next to continue. 4 If you want to save the UltraRes Control files to a different location, click the Browse button and save to the folder of your choice. 5 If you want to see how much space is on your hard drive, click the Disk Cost... button to review storage...
Installing USB Drivers Planar UltraRes User Manual 64 10 Once the installation is complete, click Close to close the program. Installing USB Drivers When you install the UltraRes Control software, it will automatically install the necessary USB drivers needed for communication between your computer ...
Installing USB Drivers Planar UltraRes User Manual 65 Using the UltraRes Control Software When you first open the UltraRes Control software, you will see a window similar to the following. Notice that until you connect the inputs to the display, the “Status” at the top of the window will show “Disco...
Installing USB Drivers Planar UltraRes User Manual 66 3 The tool will then attempt to auto detect any inputs that are already connected. One of the following will occur:• If an input is detected, the following window appears with information already filled in. • If no input is auto-detected, you wil...
Setting Up Sources Planar UltraRes User Manual 67 4 If the connection is successful, the “Status” at the top of the window will show “Connected.” Note that all tabs are now accessible and can now be changed if needed. Setting Up Sources This information is covered earlier in the manual. Please see &...
Auto Power Off Timer Planar UltraRes User Manual 68 Auto Power Off Timer If there is no incoming source for a certain amount of time and you want to turn power off automatically, use the Auto Power Off Timer slider on the Settings tab and select between 1-60 seconds. Standby Mode Standby Mode allows...
Splash Screen Planar UltraRes User Manual 69 Splash Screen Under the S ETTINGS tab, you can select whether or not to display a Splash Screen. Choose L ANDSCAPE or P ORTRAIT to display the splash screen for five seconds, or O FF . The splash screen is only displayed when the Planar UltraRes is poweri...
Order of Adjustment Planar UltraRes User Manual 70 Order of Adjustment It is good practice to adjust the image using the controls that follow in the order they are given. Brightness Use an external test pattern that has a PLUGE. This typically shows white and black chips and several gray chips in be...
Order of Adjustment Planar UltraRes User Manual 71 Color Temperature Color Temp determines how “warm” or “cool” the colors are overall. This control adjust all the colors, including white, but does not affect the Brightness or Contrast settings. A Color Temperature of 6500K is approximately the colo...
Order of Adjustment Planar UltraRes User Manual 72 EDID Type EDID Type selects the preferred timing indicated in the EDID for the current input source: • 4K 60Hz Preferred (HDMI): Selects an EDID with 4K @ 60Hz 4:2:0 as the default timing. Not applicable on DisplayPort. • 4K 30Hz Preferred: Selects ...
Gain Planar UltraRes User Manual 73 Color Space Color Space selects the color space of the source signal for HDMI, RGB, and component connections. In most cases, the Auto setting determines the correct color space to use. If it does not, you can force the Planar UltraRes to use a specific color spac...
Offset Planar UltraRes User Manual 74 Offset The Offset tab corrects for color imbalances in the dark areas of the image. A good way to do this is to use a test pattern consisting mostly of dark gray areas, such as a 30 IRE “window” pattern. If the gray areas contain traces of red, green, or blue, d...
Changing Backlight Intensity Planar UltraRes User Manual 75 Changing Backlight Intensity To change the brightness of the display, use the Backlight control on the Display tab. If you want a brighter display, move the slider towards a higher number. If you want to conserve power and increase backligh...
Changing Frame Delay Planar UltraRes User Manual 76 Changing Frame Delay With some quadrant sources, the top and bottom halves of display can show frame tearing, at a delay of one frame per second. If you see frame tearing, use the Top Half Frame Display and Bottom Half Frame Delay sliders to compen...
Upgrading Firmware Planar UltraRes User Manual 77 Upgrading Firmware Upgrading firmware can only be done through the UltraRes Control software using a USB connection. 1 Select the F ILE menu bar and then U PGRADE F IRMWARE .
Upgrading Firmware Planar UltraRes User Manual 78 2 A file called 4K.xml will be part of the release package. Navigate to this section and click Open to begin the upgrade process. Note: The upgrade can be initiated from ON or standby mode. 3 The upgrade process will take about 40 minutes . Be sure y...
Error Log Planar UltraRes User Manual 79 Error Log To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes, see "Error Codes in the UltraRes Control Software" on page 142.
DHCP Network Setup Planar UltraRes User Manual 80 Network Settings DHCP Network Setup 1 Turn on the display. 2 Open the UltraRes Control tool and connect to the display. 3 Select the Info tab. The IP address is shown towards the bottom of the tab. 4 One of the following will occur:• If the IP addres...
Static IP Network Setup Planar UltraRes User Manual 82 Static IP Network Setup If DHCP is unsuccessful, the Remote Monitoring Ethernet interface defaults to a static IP address of 192.168.12.12/24. 1 The PC must be configured to an IP address on the 192.168.12 network. We recommend 192.168.12.100. 2...
Static IP Network Setup Planar UltraRes User Manual 83 4 Open Network and Sharing Center . 5 Click Change adapter settings in the left side pane. 6 Right-click on the local area connection that corresponds to the network interface that is connected to the UltraRes and then select Properties .
Remote Monitoring Home Planar UltraRes User Manual 86 Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser. It is used primarily for monitoring, reporting and some control (for example, manually ...
Remote Monitoring Custom Commands Planar UltraRes User Manual 87 Remote Monitoring Custom Commands The Custom Commands page enables you to execute custom serial commands. You define these commands on the Custom Commands Setup page.
Remote Monitoring Unit Status Planar UltraRes User Manual 88 Remote Monitoring Unit Status The Unit Status page shows a list of the different system settings for the display, including power, signal format and which sources are connected with which inputs. It also shows all current firmware informat...
Remote Monitoring Display Control Planar UltraRes User Manual 89 Remote Monitoring Display Control The Display Control page contains three sub-pages: Power On/Off, Source Setup and Advanced Setup. These are described in the following pages.
Remote Monitoring Display Control Planar UltraRes User Manual 90 Remote Monitoring Power On/Off Power On/Off buttons control the LED power, not the AC power. You cannot control AC power through Planar UltraRes Remote Monitoring. This section has four options for which you can schedule an automatic p...
Remote Monitoring Source Setup Planar UltraRes User Manual 91 Remote Monitoring Source Setup The Source Setup page allows you to perform the same tasks that you can using the Remote Monitoring software: • Select single or multiple input mode• Select an input source for each input in single input mod...
Remote Monitoring Advanced Setup Planar UltraRes User Manual 92 Remote Monitoring Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Monitoring software program. This includes selecting the power mode that works best for your display, eit...
Remote Monitoring Custom Commands Setup Planar UltraRes User Manual 93 Remote Monitoring Custom Commands Setup The Custom Commands Setup page enables you to create custom commands that you can execute from the Custom Commands page. Remote Monitoring Admin Setup The Admin Setup page contains four sub...
Remote Monitoring Network Setup Planar UltraRes User Manual 94 Remote Monitoring Network Setup This page allows you to configure network settings and whether or not you use DHCP. For more information about setting up DHCP, see "DHCP Network Setup" on page 80. 1 The Hostname box will display ...
Remote Monitoring Network Setup Planar UltraRes User Manual 95 c Go to step 6 . 6 Scroll to the bottom of the page and click Confirm and apply new network settings to receive the Confirm Network Change page. 7 Review the settings to make sure they are correct. Click OK, apply changes now to receive ...
Remote Monitoring Network Setup Planar UltraRes User Manual 96 Note: The start and end of daylight saving time default to the first Sunday of April and the last Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter start and end dates in this section. For example, ...
Remote Monitoring Network Setup Planar UltraRes User Manual 97 Remote Monitoring Software Setup (Upgrading Network Firmware) This page allows you to upload the latest UltraRes Remote Monitoring software. You can also reset all of your settings to the factory defaults, as well as choose the web page ...
Remote Monitoring Reboot Planar UltraRes User Manual 98 6 To make this link live, click Change Product ID Link . 7 In normal operations, Remote Monitoring polls the displays at a rate of one per second to look for user requests that have been made using the IR remote control and the on-screen menus....
Planar UltraRes User Manual 99 External Control In addition to using the UltraRes remote control and display, there are other methods of controlling the UltraRes externally: • Using a serial (RS232) link to send ASCII commands and to receive responses to those commands. • Using discrete infrared (IR...
RS232 Communication Planar UltraRes User Manual 100 RS232 Communication RS232 control is not necessary for operation, but is a convenient way to control displays from a computer at a distance. If your installation will not use RS232 control, you can skip this section. Most things you can do with the...
RS232 Communication Planar UltraRes User Manual 101 Setting Up Single Inputs Using RS232 Commands You can set up single inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is a short example.
RS232 Commands Planar UltraRes User Manual 102 RS232 Commands The RS232 connection must use the following settings: • 19200 baud rate• 8 data bits• 1 stop bit• No parity bit• No HW (RTS/CTS) or SW (XON/XOFF) flow control RS232 Command Format Commands sent from the initiator to the follower must have...
RS232 Response Format Planar UltraRes User Manual 103 RS232 Response Format Responses sent from the follower to the initiator shall have the following format: (u;www:x=z) [CR] Where: • ‘(‘ and ‘)’ indicate the start and end of the command data. If these characters are present, the display processor ...
RS232 Command/Response Examples Planar UltraRes User Manual 104 RS232 Command/Response Examples The following section gives examples of commands and their responses: Example: Power query when unit is powered on Command: (PWR?) [CR] Response: (0;PWR=1) [CR] Example: Set power to 0 (off) Command: (PWR...
Supported UltraRes RS232 Commands Planar UltraRes User Manual 105 Supported UltraRes RS232 Commands The following section lists the commands that are currently support on the UltraRes display. Setting C o mmand C o de Read/W rit e Inc/Dec M in V alue Max V alue S tring? P assw or d P rot ec ted? Not...
SNMP Monitoring Planar UltraRes User Manual 110 SNMP Monitoring The current settings and status of UltraRes units can be remotely monitored using SNMP (Simple Network Management Protocol), if the SNMP option is enabled through the web browser settings. The MIB (Management Information Base) used for ...
Sending RS232 Commands Via UDP Planar UltraRes User Manual 111 Sending RS232 Commands Via UDP The UDP port 57 accepts the same command sets as RS232. It is convenient for IP control applications and can be tested with a UDP terminal program such as Hercules. Note: Ensure that the Enable ASCII comman...
Using Discrete IR Codes Planar UltraRes User Manual 112 Using Discrete IR Codes The UltraRes display accepts commands in the form of IR signals that conform to the NEC protocol. Each UltraRes remote control has an NEC control code associated with it. You can use these codes to program a third-party ...
Using Discrete IR Codes Planar UltraRes User Manual 113 Supported UltraRes IR Commands Remote Control Button Name Address Data NEC Data From Remote On 1785 1 0x06F901FE HDMI 1 1785 2 0x06F902FD DisplayPort 1 1785 3 0x06F903FC HDMI 2 1785 6 0x06F906F9 DisplayPort 2 1785 7 0x06F907F8 Off 1785 9 0x06F9...
USB and Power Hook-Up Planar UltraRes User Manual 114 Touchscreen Setup USB and Power Hook-Up 1 Plug in the 5V, 4A Power supply connector to the touchscreen power connector. Note: USB and Power connection to the touchscreen. 2 Connect the 5V line cord to the power adapter. 3 Plug one end of the USB ...
Touchscreen (PQLabs) MultiTouch Platform Content Planar UltraRes User Manual 115 3 Double-click on the “mt_driver_kitV4.1212RC2” to install the driver. 4 Follow installation prompts until driver installation is complete. Once driver installation is complete, the touchscreen is ready for use. Touchsc...
Uninstalling the MultiTouch Driver Planar UltraRes User Manual 116 2 Click on the MultiTouch Driver. 3 Select the Uninstall option.
Planar UltraRes User Manual 117 Specifications LCD Module Specifications Specification UltraRes Display Standard ERO Touch Standard ERO Touch Dimensions - 84” inches mm Width 75.5” 75.5” 75.8" 1918.7mm 1918.7mm 1924.3mm Height 43.7” 43.7” 43.9" 1110.7mm 1110.7mm 1115.9mm Diagonal overall 87....
Planar UltraRes User Manual 118 LCD Optical Specifications Specification Maximum Minimum Typical Screen brightness 84” LX84” MX98” MX 280 cd/m 2 400 cd/m 2 400 cd/m 2 350 cd/m 2 500 cd/m 2 500 cd/m 2 Sequential contrast (local dimming enabled) 84” LX84” MX98” 20,000:120,000:120,000:1 Sequential cont...
Planar UltraRes User Manual 119 Environmental Specifications Specification Maximum Minimum Optimal Notes Temperature operating 40° C104° F 0° C32° F 20-25° C All performance specifications are maintained within this temperature range. non-operating 60° C140° F –20° C–4° F 20° C+/- 10° C Altitude (ba...
Signal Compatibility Planar UltraRes User Manual 120 Signal Compatibility The UltraRes display supports the following video modes. Signal Type Resolution F rame R a te (Hz) Line R a te (kHz) P ix el R a te (MHz) HDMI - RGB HDMI - YUV Displa yP or t - RGB Displa yP or t - YUV References PC 640x480 60...
Planar UltraRes User Manual 123 UltraRes Dimensions 84” Display Dimensions - Front, Side and Top Views [dimension in inches]dimension in mm
84” Display Dimensions - Rear View Planar UltraRes User Manual 124 84” Display Dimensions - Rear View
84” Display Dimensions - Rear View Planar UltraRes User Manual 125 84” Rear View - Wall Mount Hangers and Service Panel Locations
84” Landscape Wall Mounts - Front and Bottom Views Planar UltraRes User Manual 126 84” Landscape Wall Mounts - Front and Bottom Views Note: Shown from the bottom of the panel.
84” Landscape Wall Mounts - Sides Views Planar UltraRes User Manual 127 84” Landscape Wall Mounts - Sides Views
84” Portrait Wall Mounts - Front View Planar UltraRes User Manual 128 84” Portrait Wall Mounts - Front View Note: Shown from the bottom of the panel.
84” Portrait Wall Mounts - Sides Views Planar UltraRes User Manual 129 84” Portrait Wall Mounts - Sides Views
84” UltraRes Touch - Front, Top and Bottom Views Planar UltraRes User Manual 130 84” UltraRes Touch - Front, Top and Bottom Views
84” UltraRes Touch - Side Views Planar UltraRes User Manual 131 84” UltraRes Touch - Side Views 8
84” UltraRes Touch - Rear View Planar UltraRes User Manual 132 84” UltraRes Touch - Rear View
98” Display Dimensions - Front, Side and Top Views Planar UltraRes User Manual 133 98” Display Dimensions - Front, Side and Top Views [dimension in inches]dimension in mm
98” Display Dimensions - Rear View Planar UltraRes User Manual 134 98” Display Dimensions - Rear View
98” Display Dimensions - Rear View Planar UltraRes User Manual 135 98” Rear View - Wall Mount Hangers and Service Panel Locations
98” Landscape Wall Mounts - Front and Bottom Views Planar UltraRes User Manual 136 98” Landscape Wall Mounts - Front and Bottom Views Note: Shown from the bottom of the panel.
98” Landscape Wall Mounts - Sides Views Planar UltraRes User Manual 137 98” Landscape Wall Mounts - Sides Views
98” UltraRes Touch - Front, Top and Bottom Views Planar UltraRes User Manual 138 98” UltraRes Touch - Front, Top and Bottom Views
98” UltraRes Touch - Side Views Planar UltraRes User Manual 139 98” UltraRes Touch - Side Views
98” UltraRes Touch - Rear View Planar UltraRes User Manual 140 98” UltraRes Touch - Rear View
UltraRes LED Codes Planar UltraRes User Manual 141 Troubleshooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time. If you are not able to solve your is...
Error Codes in the UltraRes Control Software Planar UltraRes User Manual 142 Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes that may appear in...
Symptoms, Possible Causes and Solutions Planar UltraRes User Manual 144 Symptoms, Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display. First look at the different symptoms to see if you can find your issue. And then look at the pos...
Symptoms, Possible Causes and Solutions Planar UltraRes User Manual 145 Symptom: Can’t Get PC to Output 4K @ 60Hz Solution Change the Input Source setting to one of the other quadrant inputs. For example, if you are using HDMI 1-4 and the current Input Source is HDMI 1, change it to HDMI 2. Possible...
Symptoms, Possible Causes and Solutions Planar UltraRes User Manual 146 Symptom: My Scheduled Network Power On/Off Settings Aren’t Working Possible Cause The Standby Mode setting in the UltraRes Control software may not be set to Fast Startup. If the Standby Mode is not set to Fast Startup, the LAN ...
Planar UltraRes User Manual 147 Accessing Planar’s Technical Support Website 1 Go to http://partners.planarcontrolroom.com 2 Once you enter your login and password, you can access downloadable utility software, new firmware, user manuals, and service manuals. Downloading Additional Documentation and...
Planar UltraRes User Manual 148 Regulatory Information Manufacturer's Name: Planar Systems, Inc. Manufacturer's Address: 1195 NW Compton Drive Beaverton, OR 97006 Declares that the products Model Numbers: Planar UR8450-LX, UR8450-MX, UR9850 Conforms with the provisions of: Council Directive 2004/108...
Planar UltraRes User Manual 149 Index Numbers 4K from MacBooks, 444k not working, 145 A access control in remote monitoring, 96accessories accessory kit contents, 26checking, 24checking and unpacking, 24electronics box contents, 24LCD module box contents, 24 adjustment, order of, 70admin setup in re...
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