Palm 5240 - Manuals - manualsarea.com

Page 3 - Contents; ABOUT THE 5240 IP APPLIANCE

-i- Contents ABOUT THE 5240 IP APPLIANCE 1 5240 IP Appliance Features 2 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle the handset! 3 Protect your hearing 3 Adjusting the viewing angle 3 FOR USERS ON RESILIENT 3300 ICP SYSTEMS 3 CUSTOMIZING YOUR 5240 APPLIANCE 4 Ringer Control 4 Handset, Headset an...

Page 7 - 240 IP Appliance Features; Feature; - Application Keys

-2- 5240 IP Appliance Features Feature Function 1 - Ringing Indicator flashes to signal an incoming call. 2 - Audio Device Controls switches between headset and handset operation; mutes the handsfree microphone; and adjusts the sound level. 3 - Command Keys invokes the command or function described ...

Page 8 - TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; To adjust the viewing angle:; FOR USERS ON RESILIENT 3300 ICP SYSTEMS

-3- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you talk on the phone a lot, you may find it more comfortable to use a headset. See Heads...

Page 9 - CUSTOMIZING YOUR 5240 APPLIANCE; Ringer Control; To adjust the Ringer Volume while 5240 IP Appliance is ringing:; Handset, Headset and Speakerphone Volume; To adjust the volume of the active receiver:; Press the volume control buttons located above the display.; Display Contrast Control; To adjust the Display Contrast while the 5240 IP Appliance is idle:; Press the volume control buttons located above the display.

-4- CUSTOMIZING YOUR 5240 APPLIANCE Ringer Control To adjust the Ringer Volume while 5240 IP Appliance is ringing: z Press the volume control buttons located above the display. To adjust the Ringer Volume or Pitch while the 5240 IP Appliance is idle: 1. Press SETTINGS. 2. Press the More command key....

Page 10 - Quick Key Programming; To display the feature that is currently programmed to a quick key:

-5- Quick Key Programming You can program your quick keys using the 5240 IP Appliance or the Desktop Tool. The Desktop Tool is a companion application for the 5240 IP Appliance that runs on a PC. It allows you to label the quick keys that you programmed. The labels appear on the display and cannot b...

Page 11 - Language Change; To change the language on the display:; MAKING AND ANSWERING CALLS; Make a call; To redial the last number that you manually dialed:

-6- Language Change To change the language on the display: 1. Press SETTINGS. 2. Press the More command key until Language appears. 3. Press the Language command key. 4. Press the command key for the desired language. 5. Press SETTINGS to exit the Settings menu. MAKING AND ANSWERING CALLS Make a cal...

Page 12 - Redial - Saved Number; To save the last number that you manually dialed:; Speed Call - Personal; To store a personal Speed Call number:; To enter a new number, dial the number.; To enter the last number dialed, press the Redial command key.

-7- Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1. Lift the handset. 2. Dial *6*. Speed Call - Personal To store a personal Speed Call number: 1. Press SETTINGS. 2. Press the More command key. 3. Press Speed Cal...

Page 13 - Handsfree Operation; To enable Handsfree Operation:; Do one of the following:; Press the Hang Up command key.; Communicate by using the speaker and the microphone.; Wait for the caller to hang up.

-8- Handsfree Operation To enable Handsfree Operation: z Press HANDSFREE. To switch from Handsfree to Handset operation during a call: z Lift the handset. To temporarily disable/enable the microphone during Handsfree Operation: z Press MICROPHONE (the microphone LED turns on when the microphone is d...

Page 14 - CALL HANDLING; Hold; To place a call on Hold:; Dial **1 and the number of the extension that placed the call on Hold.; Transfer; To Transfer an active call:

-9- CALL HANDLING Hold To place a call on Hold: z Press HOLD. To retrieve a call from Hold: 1. Lift the handset. 2. Press the line key with the flashing icon. To retrieve a call from Hold at another extension: z Press the flashing line key. - OR - Dial **1 and the number of the extension that placed...

Page 15 - Press the Split command key.; Add Held; Press the Trade Calls command key.

-10- Conference To set up a Conference when a two-party call is already established, or to add another party to an existing Conference: 1. Press Trans/Conf command key. 2. Dial the number of the next party. 3. Wait for an answer. 4. Press the Trans/Conf command key. To leave a Conference: z Hang up....

Page 16 - Call Forward; To program Call Forward:

-11- Call Forward Call Forward lets you redirect incoming calls to an alternate number when your phone is busy, when you're not answering, or all the time. "Busy" (Internal, External, and Both) redirects your calls when your telephone is busy. "No Answer" (Internal, External, and Bot...

Page 17 - To cancel Call Forward:; Call Forward - Remote; To forward calls from a remote extension to your extension:

-12- To cancel Call Forward: 1. Press SETTINGS. 2. Press the More command key. 3. Press the Forwarding command key. 4. Select the type of call forwarding. 5. Press the Save/off command key. 6. Press SETTINGS to exit the Settings menu. Call Forward - Remote To forward calls from a remote extension to...

Page 18 - Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Forced; To force an incoming call to be forwarded:; Call Forward - Override; To override Call Forward and ring an extension:; Messaging - Advisory; Press the Messaging command key.

-13- Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73. 3. Hang up. Call Forward - Forced To force an in...

Page 19 - Messaging - Callback; To respond to a message waiting condition on your telephone:

-14- Messaging - Callback To leave a message waiting indication on a telephone when you hear busy or ringback tone: z Press Leave A Msg command key. To respond to a message waiting condition on your telephone: Do one of the following: z Press Messaging followed by Call. z Lift the handset, and then ...

Page 21 - USING OTHER FEATURES; Account Codes; To use Forced Account Codes:; To correct an entry error, press the; To cancel, press the Cancel command key.

-16- USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually for accounting purposes. The code identifies the account in the call records that your system generates. A forced account code is usually entered from another extension, enabling you ...

Page 22 - Callback; To request a Callback when you reach a busy or unanswered station:; Attendant Call Hold - Remote Retrieve; To retrieve a call placed on Hold by the attendant:

-17- Callback To request a Callback when you reach a busy or unanswered station: z Press the Call Me Back command key. To answer a Callback: z Lift the handset. To view and/or cancel outstanding Callbacks: 1. Press SETTINGS. 2. Press the More command key. 3. Press the Callbacks command key. 4. Press...

Page 23 - Call Park; To park an active call:

-18- Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the re...

Page 24 - To Campon to a busy station:

-19- Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Press the Pickup Call command key. (See Quick Key Programming for instructions on programming features to your phone.) To answer a call that is ringing at a extension not in your Pick...

Page 25 - Do Not Disturb; To activate or deactivate Do Not Disturb:; Paging

-20- Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb quick key. To activate Do Not Disturb from a remote extension: 1. Lift handset. 2. Dial **5. 3. Dial the number of the station to which Do Not Disturb is to apply. 4. Hang up. To deactivate Do Not Disturb from a...

Page 26 - Direct Paging; To page another extension user:; To answer a page while using the handset:

-21- Direct Paging Direct Paging allows you to page a party through their telephone speaker. To page another extension user: 1. Lift the handset. 2. Press the Direct Paging quick key. (See Quick Key Programming for instructions on programming features to your set.) 3. Dial the extension number. 4. S...

Page 27 - Reminder; To program a Reminder:; Headset Operation; To enable Headset Operation:; Press the line key with the flashing icon.; To disable Headset Operation:

-22- Reminder To program a Reminder: 1. Press SETTINGS. 2. Press the Reminder command key. 3. Enter the time in 24-hour format. 4. Press the Save command key. 5. Press SETTINGS to exit the Settings menu. To view, change, and/or cancel a pending Reminder: 1. Press SETTINGS. 2. Press the Reminder comm...

Page 28 - Headset Operation (with Feature Control Switch); To mute the headset microphone:; Music; To turn Music on and off when the phone is idle:

-23- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack on the back of the phone. Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-...

Page 29 - Calculator; To use the Calculator:

-24- Calculator To use the Calculator: 1. Press SETTINGS. 2. Press the Calculator command key. 3. Use the telephone keypad as the numeric keypad. The * key is used as a decimal point key. The following operations as well as the Clear Entry/Clear (CE/CLR) and another decimal point are presented as co...

Page 30 - Group Paging / Meet Me Answer; To make a Group Page:; To page a specific page group, dial the page group directory number.; To respond to a Group Page by using Meet Me Answer:

-25- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or ...

Page 31 - Trunk Flash; To flash a trunk while talking on an outside call:

-26- Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press TRANS/CONF. 2. Dial *57 for a single flash or *56 for a double flash. 3. Wait for dial tone. 4. Dial the...

Page 32 - Record a Call; To start recording while on a two-party call:

-27- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your System Administrator. To start recording while on a two-part...

Page 33 - Hot Desking; To remotely log out a Hot Desking phone:

-28- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line...

Page 34 - Tag Call; To tag a malicious call:

-29- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities. CAUTION: Tagging a non-malic...

Page 35 - USING THE APPLICATIONS; Personal Directory; To access the Personal Directory:; To delete a directory entry:; Use the Desktop Tool to delete entries in your Personal Directory.

-30- USING THE APPLICATIONS Personal Directory The Personal Directory provides easy access to your personal address book. The main screen of the directory is your control center for all personal call management. From this screen, you can search entries and make calls. Note: Use the Desktop Tool to a...

Page 36 - Corporate Directory; To access the Corporate Directory:

-31- Corporate Directory The Corporate Directory is created and maintained by your System Administrator. From the Corporate Directory screen, you can perform searches, make a call, and view details on entries in the directory. To access the Corporate Directory: 1. Press ONLINE SERVICES. 2. Press Cor...

Page 37 - Call Logs; To access Call Logs:; entry you want to delete.; To delete an entire entry, press the Delete Item command key.

-32- Call Logs Call Logs track up to 60 of your incoming, outgoing, and missed calls. It provides the name of each called or calling party, the date and time of the call, the phone number, call duration, and the number of calls to or from that particular party. To access Call Logs: z Press CALL LOGS...

Page 38 - Speed Dials; To make a Speed Dial call:; Bookmarks; To access Bookmarks:; web page you want to view.

-33- Speed Dials Speed Dials is an application that allows access to a list of phone numbers that you can dial with one or two key presses. Use the Desktop Tool to to add numbers to the list. To make a Speed Dial call: z Press SPEED DIALS, and then press a quick key associated with a speed call that...

Page 39 - Online Services; To access Online Services:

-34- Online Services Online Services provides access to applications and information programmed by your System Administrator for your use. Online services can include company news and events, and company stock quotes. To access Online Services: z Press ONLINE SERVICES, and then press the quick key a...

Page 40 - Mitel Networks IrDA Module

-35- Mitel Networks IrDA Module The Mitel Networks IrDA (Infrared Display Adapter) Module provides a wireless connection between Mitel Networks' IP-based ICP and the Palm Handheld Personal Digital Assistant (PDA). The IrDA Module's Dial by Address Book (DBAB) application enhances the PDA's existing ...

Page 41 - Speech Recognition; Do one of the following.; Lift the handset, and then press SPEECH RECOGNITION.; USING VISUAL VOICE MAIL

-36- Speech Recognition Speech Recognition is an optional feature that allows you to interact with the system using your voice. With Speech Recognition, you can call people by saying their name and interact with the voice mail system using spoken commands. You can take a tutorial from your phone to ...

Page 42 - Setting up your mailbox; Before you can use voice mail, you must first set up your mailbox.; To set up your mailbox:; record your name and greeting.; To exit your mailbox:

-37- Setting up your mailbox Before you can use voice mail, you must first set up your mailbox. To set up your mailbox: 1. Press VOICE MAIL. 2. Enter the default passcode ( 999 ). 3. Press the Login command key or OK. 4. Follow the on-screen instructions to create your personal passcode and to recor...

Page 43 - About the Voice Mail main screen; Marker; Bold text

-38- About the Voice Mail main screen The Voice Mail main screen contains a chronological list of the voice messages in your mailbox, with the most recent message listed first. By default, the first message is selected when the main screen opens. You can scroll through the messages by using the Navi...

Page 44 - Sorting Messages; new messages first, and then the saved messages,; repeatedly, until Sort Options appears.

-39- Sorting Messages By default, messages display in the order in which they were received from most to least recent. You can re-sort your messages to display, z new messages first, and then the saved messages, z alphabetically according to the sender's name with unknown callers listed at the end, ...

Page 45 - Playing messages; While listening to a Message you can press

-40- Playing messages To play messages: 1. Access your mailbox. 2. Use the Navigation keys to select the message that you want to play. 3. Press the Play command key. While listening to a Message you can press After listening to a message you can press to skip to the end of message to fast forward f...

Page 46 - Making and Replying to Messages; To reply to a message:

-41- Making and Replying to Messages To reply to a message: 1. Use the Navigation keys to select the message to which you want to reply. 2. Press the Reply command key. 3. Press the Record a Reply command key. 4. Record your message (see Recording Options below). 5. (Optional) Press the Add Recipien...

Page 48 - Recording Memos; To record a memo to yourself:; Creating Distribution Lists; To create a distribution list:

-43- Recording Memos To record a memo to yourself: 1. Access your mailbox. 2. Press the More Choices command key repeatedly until Record Memo appears. 3. Press the Record Memo command key. 4. Press to start recording. (See the previous page for recording options.) 5. Press the Done command key. 6. P...

Page 49 - Changing your Greetings, Name and Passcode; To change your greetings, name or passcode:

-44- Changing your Greetings, Name and Passcode When you first set up your mailbox you recorded a greeting and your name and selected a passcode. The User Options menu allows you to change these at any time. There are two types of mailbox greetings: "permanent" and "temporary". You r...