Oki 5950 - Manuals

| Feature Set Guide: English vii Using Internet Fax .............................................................. 67 Sending a Document ........................................................ 67 General Information ....................................................... 67Stopping a Transmission ....

| OKIFAX 5750/5950 viii Network Printing ................................................................ 89 Printing Documents ......................................................... 89 Printing on Transparencies ............................................ 89 Operating Systems .....................

| Feature Set Guide: English i x T.38 ................................................................... 110 Overview .......................................................................... 110 Information Provided ..................................................... 111What Your T.38 Internet ...

Overview | Feature Set Guide: English 1 Overview of Optionsand Consumables General Information This section of the Feature Set Guide covers where to obtainthe options and consumables for your facsimile machine. This section also provides the part numbers for the optionsand consumables. For details a...

| OKIFAX 5750/5950 2 Part Numbers ! For the latest product and technical supportinformation, visit the Oki Data Web site: www.okidata.com Consumables Part Number Description 40815606 Toner Cartridge Kit, Type 5 TL 40433318 Image Drum Kit, Type 5 (F) 40733301 Sheet: One Touch (1 - 40, Top Level) 4073...

| Feature Set Guide: English 3 Options by Model OKIFAX 5750 · 500 Sheet 2 nd Paper Tray Kit (UST-550) · T.38 “Real Time” Internet Fax Kit · OkiLAN 7100e+ 10/100 Base-T Ethernet Internal PrintServer Kit · MFP Option Kit (Multi-function PC Peripheral Kit) · OKI HRS600 [600 dpi TX kit](also called 8 MB...

Overview | OKIFAX 5750/5950 4 Second Tray ! For the latest product and technical supportinformation, visit the Oki Data Web site: www.okidata.com Second Paper Tray The second paper tray has a 500 sheet paper capacity. With the second paper tray installed, the machine has a 750sheet paper capacity (2...

Overview | Feature Set Guide: English 5 Memory ! For the latest product and technical supportinformation, visit the Oki Data Web site: www.okidata.com Memory Expansion Several memory expansion cards are available. Each has a different memory storage capacity. All page numbers given are APPROXIMATES....

Overview | Feature Set Guide: English 7 OKI HRS600(600 dpi TX Kit) ! For the latest product and technical supportinformation, visit the Oki Data Web site: www.okidata.com General Information NOTE: this item is called the OKI HRS600 (600 dpi TX Kit),but it is also an 8 MB Memory Expansion Kit. This o...

| OKIFAX 5750/5950 8 Activation To activate high-resolution scanning and faxing: 1 Press Menu. 2 Type 28 on the numeric keypad. 3 Select ON. 4 Press ENTER. 5 Press MENU. Now you can use the high-resolution scanning/faxingfeature. ! The full amount of memory is available, regardless ofthe setting for...

Overview | OKIFAX 5750/5950 10 Dual Line What is Dual Line? A fax machine with dual line has two modems. Dual lineexpands the functionality of your machine. Two phone lines, each with a unique number, must be usedwith the unit to fully use the dual line feature. With two phone lines, the unit can ha...

| Feature Set Guide: English 11 Basic Operations · Dual Line requires two telephone lines, each with aunique telephone number. ! Both lines must be the same type (PSTN or PBX). They must both be analog lines. · All transmissions using the second line are done frommemory. · The second line may be pro...

| OKIFAX 5750/5950 12 · The second line does not have a speaker. · Do not connect any external devices (such as an externalphone) to the second line. · When working with a Dual Line fax machine, rememberthat there are two TSIs (Transmit Sender Identifications).Each line has its own TSI. Refer to the...

| Feature Set Guide: English 13 Unpacking Remove contents from the carton. Be sure that all the itemslisted below are included. ! If any items are missing, contact Oki Data immediately.Keep your packing materials and carton in case youneed to ship or transport the unit. 1 Fax Machine 2 Toner cartrid...

| OKIFAX 5750/5950 14 Connecting to the Second Telephone Line 1 The primary / first telephone line is connected to the LINE (1). See the User’s Guide, “Installation, Setting Up YourMachine, Connecting to the Telephone Line.” 2 The second telephone line is connected to the second line jack [dual line...

| Feature Set Guide: English 15 Setting the Option Line Type for theSecond Line The second line type may be set to: · Send (transmit) only (TX) · Receive only (RX) · Send and Receive (ALL) 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 31 (Option Line Type). 3 Press Ä or ¶ to select t...

Overview | OKIFAX 5750/5950 16 T.37 Internet Fax Overview T.37 Internet Fax is an easy-to-use feature that is difficult toexplain. This overview has several sections to help you understandT.37 Internet Fax. · Operation Overview (End User) · Information Provided · Components of an Internet Fax · What...

| OKIFAX 5750/5950 18 Internet Fax Transmission General Information To send an Internet Fax message, you need a mail server fromwhich to send e-mail. Please consult your network administrator about the settingslisted below, which are required in order to make aconnection to the mail server. · SMTP S...

| Feature Set Guide: English 19 SMTP Server Address / Name Enter the SMTP server name or IP Address. If entering the server ’s IP Address, be sure to type the dots(full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has beenconfigured. DNS Server’s...

| OKIFAX 5750/5950 20 Internet Fax Reception General Information To receive an Internet Fax message, you need a mail serverfor sending e-mail. Please consult your network administrator about the settingslisted below, which are required in order to make aconnection to the mail server. · POP Server Ad...

| Feature Set Guide: English 21 POP Server Address / Name Enter the POP server name or IP Address. When entering the server’s IP Address, be sure to enter thedots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has beenconfigured. DNS Server’s...

| OKIFAX 5750/5950 22 List of Settings User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O. User Function 83 POP Interval User Function 84 Delete POP Message User Function 85 Time Between GMT User Function 86 Text Print User Function 87 Header Print Use...

| Feature Set Guide: English 25 OKILAN 7100e+ User’s Guide The OKILAN 7100e+ User’s Guide provides the informationabout the network card used with this product series. Software Utilities CD-ROM The Software Utilities CD-ROM includes the followingsoftware: · OKIVIEW 32 · Network Print Driver · OKI Pr...

| OKIFAX 5750/5950 26 Components of an Internet Fax A fax sent over the Internet has three components. · Header · e-mail · TIFF attachment(s) Your ability to receive, view, or print these components willvary according to the settings of different functions. Header The header includes all routing inf...

| Feature Set Guide: English 29 E-mail Addresses vs. PSTN (Phone) Numbers You cannot combine e-mail addresses and telephone numbersin one communication session. What does this mean? You can send a fax to several e-mail addresses or severaltelephone numbers, but not a combination of e-mailaddresses a...

| OKIFAX 5750/5950 30 Operation Overview Before the machine is used, three processes must becompleted. · Installation · Setup · Customization ! Installation and setup requirements may vary fromsystem to system. Installation Installation covers the physical procedures, such as removingthe unit from t...

| Feature Set Guide: English 31 LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systemssupported by your fax machine. LAN 10base-T Ethernet 100base-TX Ethernet (Fast Ethernet) Operating systems supported by the printer driver: Windows 3.1 Windows 95 Windows NT ...

| OKIFAX 5750/5950 32 Set Up (on a Network) Identifying Current Settings When your fax machine is setup on a network, settings for themachine are located in two places. · settings stored on the fax machine · settings recorded on the network card Settings Stored on the Fax Machine The Configuration R...

| Feature Set Guide: English 33 Settings Recorded on the Network Card There are two ways to print a report of the settings recordedon the network card. · using the fax machine’s menu:print the NIC Configuration Report or theNIC Information Report · pressing a button on the network card Using the Fax...

| OKIFAX 5750/5950 34 Using the Button on the Network Card ! Some Network Cards may not have a black button. If yours does not, refer to the previous section, “Usingthe Fax Machine’s Menu.” 1 Press the black button on the network card for three seconds. 2 Release the button. 3 Two reports print. one...

| Feature Set Guide: English 35 Settings Stored on the Fax Machine General Information User Functions 80 to 93 are reserved for network settings. User Functions 80 to 82 are for network printing. User Functions 83 to 93 are for faxing using the Internet. User Function 93, Network Settings, is used t...

| OKIFAX 5750/5950 36 List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O. User Function 83 POP Interval User Function 84 Delete POP Message User Function 85 ...

| Feature Set Guide: English 37 Auto Tray Switch User Function 80 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine willuse paper from another tray when paper runs out in onetray. ! The optional second tray must be installed for this tofunction. The same s...

| OKIFAX 5750/5950 38 LAN Print T.O. User Function 82 It is impossible to judge whether printing data is not beingtransmitted due to network delay or the end of the datastream. This time-out configuration allows the device tocancel a print job when no printing data can be found aftera specified time...

| Feature Set Guide: English 39 Delete POP Message User Function 84 Use this to determine how the received e-mails are deletedfrom the mail server. If this user function is set to OFF, received e-mails remain onthe POP server until the Network Administrator deletes them. Available settings are: OFF:...

| OKIFAX 5750/5950 40 Time Between GMT User Function 85 GMT is Greenwich Mean Time. Use this function to set the difference between yourmachine’s local time and GMT. This value must be entered correctly, or e-mail headers willbe wrong. If you need help in determining the difference between yourtime ...

| Feature Set Guide: English 41 Header Print User Function 87 This function determines how the e-mail header is printed. Text Print (User Function 86) must be ON for this setting(Header Print) to be valid. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any ...

| OKIFAX 5750/5950 42 Extra Fine Mode User Function 89 This function determines the scan resolution of the EX.FINEmode for Internet Faxing. Available settings are: 300 dpi or 600 dpi. The default setting is 300. ! If you want to use 600 dpi scan resolution, the OKIHRS600 (600 dpi TX) option (8 MB RA...

| Feature Set Guide: English 43 Domain Name User Function 91 This function is only used when setting up your fax machineas a gateway for relay fax. This is also known as an off-ramp. This setting is required when forwarding e-mail received bySMTP to PSTN/ISDN. Data is received only from the register...

| OKIFAX 5750/5950 44 Message Disposition Notification (MDN) User Function 92 ! Some mail clients and Internet Fax products currentlyon the market cannot receive this MDN formatcorrectly. ! MDN vs. DSN MDN: you receive a confirmation that your messagewas received by the destination mail server. DSN:...

| Feature Set Guide: English 45 ! When User Function 92: MDN is set to ON, anyone whoreceives a transmission from your machine will returnan MDN confirmation. To print the confirmation, youmust set User Function 86: Text Print to ON. User Function 92: MDN determines if the MessageDisposition Notific...

| OKIFAX 5750/5950 46 Network Settings User Function 93 This function modifies these network settings. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS D...

| Feature Set Guide: English 47 DHCP Server If you are working with a DHCP (Dynamic HostConfiguration Protocol) server, the following items are setautomatically. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name ...

| OKIFAX 5750/5950 48 Explanation of Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. 4: SMTP SERVER NAME Enter either the IP address or the host name of the SMTPmail server. ! If the DNS name of the SMTP server does...

| Feature Set Guide: English 49 5: POP SERVER NAME Enter either the IP address or the host name of the POP mailserver. ! If the DNS name of the SMTP server does not work,try entering the IP address of the SMTP server. Restrictions · If DNS has been set, use the host name (e.g.,mail.network.com). · I...

| OKIFAX 5750/5950 50 7: POP PASSWORD Enter the password registered on the POP3 server. If a password has already been entered, it is shown asXXXXXXXXXXXXXXXX (sixteen Xs). Restrictions · up to 16 characters may be entered.You may use Latin letters, numbers and symbols.To enter symbols, use either o...

| Feature Set Guide: English 51 10: HOST NAME Enter the host name defined on this machine. Restrictions · up to 64 characters may be entered.You may use Latin letters, numbers and symbols.To enter symbols, use either one-touch key 20 orkey “0” of the numeric ten-key pad.The symbols that can be used ...

| Feature Set Guide: English 53 13: NIC INITIALIZE Resets the Network Card to its original factory settings. You may also reset the card to factory settings by pressingand holding the button on the card (if your network cardhas a button). ! Make sure that you want to do this before proceeding. When ...

| OKIFAX 5750/5950 54 Changing Settings There are four ways to change the network settings for yourmachine. 1 menu of the machine 2 web page of the network card 3 OKIVIEW 32 (Adminmanager) 4 Telnet Some settings can be accessed with any method. Other settings are only accessed by one method. This se...

| Feature Set Guide: English 55 Settings Changed Only by Using the Web Page Printer Status Network Status TCP/IP NetWare NetBEUI EtherTalk SNMP Printer Menu Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO ! You can use the Web Page, Internet Fax, to adjust these...

| OKIFAX 5750/5950 56 Settings Changed Only by Using OKIVIEW 32 Network Card Configuration General Password TCP/IP Enable DHCP/BOOTP or RARP IP Address, Subnet mask, and Default Gateway Enable Banner for FTP / LPR DNS settings NetWare EtherTalk NetBEUI SNMP Internet Fax SMTP Transmit SMTP Receive PO...

| Feature Set Guide: English 57 Using the OKILAN 7100e+ Web Page You can use the Web page of the network card to change thenetwork settings for your machine. See the OKILAN 7100e+ User’s Guide, “OKILANConfiguration, Using the OKILAN 7100e+ Web Page.” To access the Web page of the network card, use a...

| OKIFAX 5750/5950 58 Changing Settings Using the Web Page Printer Status This is the main web access screen. Shows the message(s) currently displayed by your faxmachine. Network Status Shows the status of TCP/IP, NetWare and NetBEUI. TCP/IP See the OKILAN 7100e+ User’s Guide, “OKILANConfiguration, ...

| Feature Set Guide: English 59 POP3 Enables or disables the POP reception protocol. For normal operations, set this to Enable. SMTP Port Number Sets the SMTP protocol port number. Do not change this unless it is necessary. The default setting is 25. POP Port Number Sets the POP protocol port number...

| OKIFAX 5750/5950 60 Using OKIVIEW 32 Use this tool to configure the Network Card onWindows95/98/NT4.0 via the network. The settings available through OKIVIEW 32 are nearly thesame as those accessible through the Web page. ! The Web page you access for your fax machine isslightly different from the...

| Feature Set Guide: English 63 Telnet Your fax machine is Telnet capable. You can use Telnet (via the network) to change the networksettings for your machine. There are differences between what you see and what isdescribed in the OKILAN 7100e+ User's Guide. ! See the OKILAN 7100e+ User’s Guide, “OK...

| OKIFAX 5750/5950 64 Customization Programming e-mail Addresses You can program (store) e-mail addresses into your machine,just as you do telephone numbers. You can create a group ofe-mail addresses, just as you can create a group of telephonenumbers. For more information about groups, see the User...

| OKIFAX 5750/5950 66 Confirming e-mail Address Programming If you want to check / verify an e-mail address you haveprogrammed, print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.” E-mail Address Restrictions · up to 64 characters may be entered. You may use Latin let...

| Feature Set Guide: English 67 Using Internet Fax Sending a Document General Information Sending a document from the document feeder of themachine using the Internet Fax feature is very similar tosending a document using the Public Switched TelephoneNetwork (PSTN / regular phone line). See the User...

| OKIFAX 5750/5950 68 How to Send a Document 1 Load your documents. 2 Select the entry method. For more information on entry methods, refer to theUser’s Guide, “Basic Faxing, Sending a Fax.” Entry methods are: · One-Touch · Search You must know the first letter of the e-mail addressto search for an ...

| Feature Set Guide: English 69 Sending to a Non-Programmed E-mail Also known as Numeric Keypad (Walk-up) e-mail faxing If you want to send an Internet Fax, but you do not want toprogram the e-mail address as a One-Touch, you must makesure that it is sent as an Internet Transmission. 1 Load the docu...

| OKIFAX 5750/5950 70 TIFF Format When functioning as an Internet Fax, your machine convertsscanned documents into a single TIFF-format file and sends itby e-mail. The transmit resolutions are: · 200 x 100 dpi in STD mode · 200 x 200 dpi in FINE mode · 300 x 300 dpior600 x 600 dpi * in EX-FINE* the ...

| Feature Set Guide: English 71 Viewing TIFF Files To view TIFF files, you must have a TIFF viewer installed onyour PC. Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewercalled Imaging, which you can use to view TIFF files. ! Before printing a TIFF file from Imaging, go toOPTIONS in either the ...

| OKIFAX 5750/5950 72 Receiving Internet Faxes Your machine can receive Internet Faxes two ways. · Automatic Reception · Manual Reception During automatic reception, your Internet Fax machineautomatically connects to the server and receives mail at thetime interval set in User Function 83, the POP I...

| Feature Set Guide: English 73 Automatic Reception If your machine performs an automatic reception, but nomessages (mail) are on the server, no record of the session ismade. Single Message If one message is on the server, your machine receives themessage and prints it. Multiple Messages If more tha...

| OKIFAX 5750/5950 74 Receiving TIFF files Your machine receives mail messages with TIFF attachmentsfrom the mail server and prints out the attached files. Restrictions TIFF Your machine can print out TIFFs in the Simple Modedefined in ITU-T T.37. It cannot print any other TIFF format. If your machi...

| Feature Set Guide: English 75 Receiving e-mails (Body Text) A fax sent over the Internet has three components. · Header · e-mail · TIFF attachment(s) The e-mail includes the To, From, and Date information. It may include RE: (Subject) and body text (e-mail message).The e-mail of an Internet Fax of...

| OKIFAX 5750/5950 76 Gateway Services (Forwarding) Faxes to an e-mail Address Your fax machine can forward incoming faxes from anF-Code fax machine to an e-mail address. ! Important! Be aware that although your OKIFAX has securityfeatures (password protection, access restricted tocertain domain nam...

| Feature Set Guide: English 77 How it works 1 An F-Code fax machine sends the fax message to your Internet Fax machine. 2 Your Internet Fax machine then converts the message to an e-mail and forwards it to a mail server. 3 The mail server then sends the e-mail to a computer or another Internet Fax....

| OKIFAX 5750/5950 78 Example The e-mail address of your fax machine is: [email protected] To use the Gateway Service, the sender would use: [email protected] This follows the format FAX=[telephone number}@{domain name}. Image Restrictions · only TIFFs can be forwardedTIFFs must be t...

| Feature Set Guide: English 79 Mail Address Format The exact mail address format required for e-mail-to-faxforwarding varies from one network to another. Consult with your network administrator for the correctformat to use. Example Host name intfax Domain name network.com e-mail Address FAX=[teleph...

| OKIFAX 5750/5950 80 How it Works 1 The client sends a message to the mail server using the address format [email protected]. A client can be a computer or an Internet Fax. 2 The mail server makes an enquiry to the DNS server about fax.abc.com 3 The DNS server replies to the mail server with the ...

| Feature Set Guide: English 81 Mail Server Settings for E-mail-to-FAXGateway Service The setting changes explained here can only be made by anetwork administrator. To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), themail server and the DNS server must be configured to forwarde-mail to the you...

| Feature Set Guide: English 83 Install the Fax Machine Now, install your fax machine on this network. Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.168.1.105 Add a Record Add a record of the fax machine on the zone file of the DNSserver (dns.abc.com). Address (A) reco...

| OKIFAX 5750/5950 84 Mail Server Most of the time, the DNS server configuration explained inthe DNS Server section will allow you to use the e-mail-to-FAX relay service. The DNS server configuration is not always used. Some mail servers are configured to process all mailaddressed to hosts belonging...

| Feature Set Guide: English 85 1 Insert the following strings to file sendmail.def. ……… ACCEPT_LOWER=yes ……… LOWER_MATCH_STYLE=!lw-file ……… ! ACCEPT, etc. tells the server to receive mail to hostslocated within its domain. LOWER, etc. tells the server to receive mail to hostslocated within its doma...

| Feature Set Guide: English 87 Network Scanner Your fax machine can be used as a network scanner. Remember the following when using your fax machine as anetwork scanner: · you can adjust the resolution of the scanned images · turn off the IFAX Sender ID (User Function 90), or itwill appear on your ...

| OKIFAX 5750/5950 88 Image Resolution The setting for User Function 89: Ex.Fine Mode adjuststhe resolution of the scanned image. The resolution may be set between 300 and 600 dpi. ! The OKI HRS600 (600 dpi TX) option (8 MB ofmemory) must be installed to achieve 600 dpi scanresolution. IFAX Sender I...

| Feature Set Guide: English 89 Network Printing Printing Documents To use your fax machine to print documents via the LAN,you need to install the appropriate software from the suppliedCD-ROM and make the correct settings for your environment. A brief description of each of the supported operatingsy...

| OKIFAX 5750/5950 90 Operating Systems NetWare Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Configure the network card. The NetWare server has two modes. · printer server mode and · remote printer mode The Network Card supports either mode. To use NetWa...

| OKIFAX 5750/5950 92 Other Operating Systems Other operating systems, such as Macintosh or UNIX, are notsupported. Configuring from Network Utilities (also known as CD Setup Utilities) The network card configurations may be altered from a PCvia the network, using the utilities on the CD-ROM. Thecon...

| Feature Set Guide: English 93 Configuration Network settings can be modified through the front panel(menu) of your fax machine via User Function 93: NetworkSettings. 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select Setup , press Enter. 3 Press Ä or ¶ until LANOPTIONS appears on the display...

| OKIFAX 5750/5950 94 Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. User Functions These three user functions are specific to Network Printing. · Auto Tray Switch (User Function 80) · Paper Size Check (User Functi...

| Feature Set Guide: English 95 Paper Size Check User Function 81 Settings are: ON or OFF Default is: ON. Set to ON If Paper Size Check is set to ON, an alarm displays whenthe paper size specified from the PC does not match thepaper size specified for the tray of the fax machine. When this alarm is ...

| OKIFAX 5750/5950 96 Banner Output Your fax machine supports TEXT-style Banner of NetWare3.x and NetWare 4.x. ! Only US-ASCII characters will print. Any characters that cannot be printed are shown asspaces. If a NetWare banner cannot be printed, alter the configuration · at your PC to “No Banner Us...

| Feature Set Guide: English 97 Problem Solving There are two areas of Problem Solving. · End User · Network Administrator End User Option Board Error If your fax machine displays the message, OPTION BOARDERROR, an error may have occurred at the interface betweenthe fax machine and the network card....

| OKIFAX 5750/5950 98 Network Administrator Service Codes When a communication error occurs, print the ActivityReport. Use the report to find the service code for the error. There are two types of service codes. · SMTP · POP3 SMTP Error Codes Here is the format for SMTP communication service codes. ...

| Feature Set Guide: English 99 SMTP Protocol Error Codes The following are SMTP protocol error codes given inRFC821. RFC is an Internet “standards” term meaning “Request ForComment.” RFCs are documents that define standards orproposed standard-definitions for network and Internetoperation. Individu...

| Feature Set Guide: English 101 Transmission Troubleshooting Transmission fails; a communication error occurs. See if the server is down. Are the IP ADDRESS, SubNetMask and Default Gatewaysettings correct? Has the SMTP server been configured correctly? Has the host name been registered? If using DN...

| OKIFAX 5750/5950 102 Reception Troubleshooting Reception fails; a communication error occurs. Are the IP ADDRESS, SubNetMask and Default Gatewaysettings correct? Has the POP server been configured correctly? If using DNS, is the DNS server address correct? Have you set the USER ID correctly as reg...

| Feature Set Guide: English 103 The same mail prints repeatedly. Is the User Function 84: DELETE POP MSG set to TYPE2? Do not use other settings unless you receive mail on a PCas well as on your fax machine. With the TYPE1 or OFF setting, you will get the same mailrepeatedly if the number of messag...

| OKIFAX 5750/5950 104 E-mail-to-Fax Troubleshooting I have sent data using the format “FAX=[telephonenumber]@[domain name], but it has not been delivered tothe Internet Fax. You may have set the domain name (the part after @)incorrectly. Consult your Network Administrator about thecorrect domain en...

| Feature Set Guide: English 105 Received e-mails are not deleting from the server the way Iwant them to. Check the setting of User Function 84: Delete POPMessage. This setting determines how the received e-mails aredeleted from the mail server. If this user function is set to OFF, received e-mails ...

| Feature Set Guide: English 107 My fax machine sender ID is not included in documents Iam sending. Check the setting for User Function 90: IFAX Sender ID. Make sure it is ON. This function determines if the sender ID is included withimages scanned by the Internet Fax. Available settings are: ON or ...

| Feature Set Guide: English 109 Printing Troubleshooting I want to use my fax machine as a printer. When I try toinstall the printer driver on my Windows 2000 system, Iget a warning message about authentication. Ignore this message if it appears. It will not cause anyproblems with the installation ...

Overview | OKIFAX 5750/5950 110 T.38 ! For the latest product and technical supportinformation, visit the Oki Data Web site: www.okidata.com T.38 Internet fax allows you to send and receive real-timefaxes via the Internet. The T.38 information is divided into these sections. · Overview · Helpful Hin...

| OKIFAX 5750/5950 112 What is an Alias? Your T.38 Internet fax allows real-time communicationbetween T.38-capable devices. The devices locate each other using their IP Addresses. Here is an example IP Address: 192.168.1.1 The IP Address must be programmed into the Address Tableof the Console Softwa...

| Feature Set Guide: English 113 General Conditions To use the T.38 Internet fax, · the machine must be connected to a LAN · the Address Table (found in the Console Software) mustbe correctly set up · the end user must know the aliases assigned in theAddress Table (found in the Console Software) or ...

| Feature Set Guide: English 115 Internet Fax Internet fax is a term with several meanings, depending oncontext. Internet fax can mean · fax communication conducted via the Internet. · a fax machine capable of Internet Faxing. · the document (fax) sent via the Internet. “Real-Time” Fax “Real-Time” F...

| Feature Set Guide: English 117 End User Information Using the T.38 protocol for faxing is very similar to usingPSTN for faxing. This section covers the differences betweenT.38 and PSTN faxing. Be sure to refer to the User’s Guide for general informationabout using your facsimile machine. Requireme...

| Feature Set Guide: English 119 Operation You can send or receive transmissions using T.38 protocol. ! Your Installer (Network Administrator) must programthe Address Table via the Console Software before youcan send or receive using T.38 protocol. Sending a T.38 Fax ! When you enter the alias (dest...

| OKIFAX 5750/5950 120 Procedure 1 Load the document. 2 Select the method for entering the alias for destinationT.38 device. For more information on entry methods, refer to theUser’s Guide, “Basic Faxing, Sending a Fax.” Entry methods for T.38 transmissions are: · One-Touch · Non-programmed aliases ...

| Feature Set Guide: English 121 Sending to a Non-Programmed Alias Also known as Numeric Keypad (Walk-up) T.38 faxing If you want to send a T.38 Internet fax, but you do not wantto program the alias for the IP Address as a One-Touch, youmust make sure that it is sent as an T.38 Internet transmission...

| Feature Set Guide: English 123 Reports (End User) Using T.38 does not generate any unique reports. The standard reports of the machine include sections andinformation about G3, as well as the “regular” information. Configuration Report The IPFAX Options section lists some of the T.38(IPFAX) settin...

| OKIFAX 5750/5950 124 Installer (Network Administrator)Information This section provides the information needed to install andsupport a T.38 facsimile machine using private IP Addresses. This section assumes that you are a qualified NetworkAdministrator and that you are familiar with networktechnol...

| Feature Set Guide: English 125 DHCP DHCP Setting (On or Off) The factory default setting for DHCP is ON. You use the IPFax Console Software to change the setting forDHCP from ON to OFF. When DHCP is ON, and the unit is connected to a networkthat employs a DHCP server, the unit will automatically b...

| OKIFAX 5750/5950 126 Determine the DHCP Setting To determine if DHCP is ON or OFF, you can · use the IPFax Console software · print the Configuration Report IPFax Console Software 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 Connect the software to...

| Feature Set Guide: English 127 Windows NT DHCP Server Settings This section will provides basic information on working withWindows NT DHCP Servers. For more information, refer to your Windows NT Servermanual and resource kit. The settings listed below are required for the T.38 board towork with a ...

| Feature Set Guide: English 129 Installation Process As an installer, you will complete several steps. · Physically install the T.38 facsimile machine · Obtain a static IP Address for the T.38 facsimilemachine · Program the IP Address, Subnet Mask, and DefaultGateway for the T.38 facsimile machine....

| OKIFAX 5750/5950 130 Static IP Address If you use DHCP to assign the IP Address, make sure that theaddress is made static. If you obtain the IP Address from another networkadministrator, make sure that it is a static IP Address. ! Once the static IP Address is assigned, make sure thatDHCP is OFF. ...

| Feature Set Guide: English 131 Program the IP Address, Subnet Mask, and DefaultGateway Program the IP Address, Subnet Mask, and Default Gatewayby using the menu of the facsimile machine. ! Use User Function 83, IPFAX Initialize to initialize theT.38 board before you program the IP Address, SubnetM...

| OKIFAX 5750/5950 132 Install the T.38 Software The T.38 Software (which includes the IP Fax ConsoleSoftware) must be installed on a PC on the network that theT.38 machine is attached to. Set Up the Address Table Use the IP Fax Console Software to set up the Address Tablefor the T.38 facsimile mach...

| Feature Set Guide: English 133 Provide Aliases to the End User Provide the aliases for the IP Addresses (set up in the AddressTable) to the end user. We strongly recommend that you program the aliases to theOne-Touch or Auto Dial keys of the T.38 facsimile machine. ! When programming the One-Touch...

| OKIFAX 5750/5950 134 Specifications Network LAN 1 port 10BASE-T Protocol Call Control TCP / IP UDP / IP Procedure ITU-T H.323 Fax Communication Method TCP / IP UDP / IP Procedure ITU-T T.38 Maintenance TCP / IPx Procedure Unique to the facsimile machine

| Feature Set Guide: English 135 T.38 Menu Options ! Use User Function 83, IPFAX Initialize to initialize theT.38 board before you program the IP Address, SubnetMask, and Default Gateway.When you use User Function 83 to initialize the T.38board, you turn DHCP OFF. You can use the front panel of the ...

| OKIFAX 5750/5950 136 Problem Solving No communication 1 Verify that the “#” symbol was the first character enteredwhen sending the facsimile. 2 Verify that the Address Table in the IPFax ConsoleSoftware is correctly programmed. 3 Are any of the following service codes shown on thedisplay panel of ...

| Feature Set Guide: English 137 The machine uses PSTN, not T.38 1 Verify that the end user is entering “#” as the firstcharacter when entering the alias for the IP Address. 2 Identify the PSTN number the facsimile is sending to. Ask the end user if they are using a One-Touch key tosend. Check the p...

| OKIFAX 5750/5950 138 Software Programs on the CD General Information The CD shipped with the facsimile contains the · IPFax Console Software · Discovery Program The IPFax Console Software allows you to · connect to the T.38 board, using TCP/UDP · display T.38 facsimile settings · change T.38 facsi...

| Feature Set Guide: English 139 Installing the Software Programs ! If you are reinstalling the software, you must uninstallthe old program first. 1 Close all open programs. 2 Insert the CD into the CD drive. 3 Run Setup (from the CD). 4 Follow the on-screen prompts. 5 When the installation is compl...

| OKIFAX 5750/5950 140 IPFax Console Software Software Installation for a T.38 device 1 On the desktop, select Start – Programs – IPFAX console. 2 Select File(F) - Connect(N). 3 At the prompt, enter the IP Address of the T.38 deviceyou are installing. 4 At the prompt, enter the TCP Port Nos. The def...

| Feature Set Guide: English 141 Status Screen The Status screen displays the status of the following items · Device Mode · Communication (channel status) · LAN · Alias Address · IP Address Device Mode Operation indicates operation mode Install indicates install mode Communication (channel status) L...

| Feature Set Guide: English 143 Network SettingsList The settings shown on the Network Settings Display andChange Screens are: Host Name MAC Address Use DHCP IP Address Default Gateway Subnet Mask TCP Port No. for receiving TCP Port No. for Console TCP Port No. UDP Port No. USE NAT Global Address P...

| Feature Set Guide: English 145 TCP Handshake T.O. Value (Sec) The default setting is 30 seconds. This setting determines the amount of time in seconds)allowed to make the TCP connection. You can set the interval from 1 to 99. T38 Transmission Speed The default setting is 1 Mbps. This setting deter...

| Feature Set Guide: English 149 Address Table The Address Table in the IPFax Console Software is a registryof the IP Addresses and aliases for the T.38 devices your T.38Internet facsimile machine can communicate with. You can register up to 100 T.38 devices in the Address Table. ! When you are usin...

| Feature Set Guide: English 151 Working with the Address Table Add a Device 1 Use the box Alias Address below the table to enter the alias for the T.38 device you are registering. 2 Use the box IP Address below the table to enter the IP Address for the T.38 device you are registering. 3 Use the box...

| Feature Set Guide: English 153 Changing the Password ! The password is IPFAX until you change it.IPFAX is all upper case, single-byte characters. To change the password, 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 Connect the software to the T.38 ...

| OKIFAX 5750/5950 156 Updating the T.38 Board Firmware ! Firmware upgrades are developed on an as neededbasis. To learn if a firmware upgrade is available, contactyour Oki Data Authorized Service Dealer. You must have the file with the firmware upgrade beforeyou begin this procedure. The T.38 facsi...

| Feature Set Guide: English 157 ! DO NOT turn off the T.38 facsimile machine while theupgrade is in progress. If the machine is turned off, it will malfunction when itis turned on. The machine will also malfunction if anerror occurs at the PC during the firmware upgrade. To correct the problem, you...

| OKIFAX 5750/5950 158 Memory Dump ! Memory Dump displays the contents of the T.38 board’smemory. It is not a procedure you will normallyperform. The T.38 facsimile machine cannot be used forcommunications while the upgrade is being performed. When is DHCP set to ON, you cannot upload more thanone m...

| Feature Set Guide: English 159 Version Information If you need technical support on this product, you may needto provide the software version information. To identify the versions of the device programs and theconsole software, 1 Start the IPFax Console software. On the desktop, select Start – Pro...

| OKIFAX 5750/5950 160 To use the Discovery Program, 1 Start the Discovery Program On the desktop, select Start – Programs – IPFAXDiscovery. 2 Enter the broadcast address in the Broadcast Addressfield. Be sure to enter 255 for the host address. ! To use the Discovery Program, you must know theSubnet...

| Feature Set Guide: English 161 Connecting to the IPFax Console Software from theDiscovery Program To connect to the IPFax Console Software from the DiscoveryProgram, 1 Using the Discovery List, double-click on desired console connection destination. or click on desired console connection destinati...