Page 3 - Contents
Table of Contents Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 3 Contents Chapter 1 – Product Description and Specifications ................................................................................................4 Product Description ..................................
Page 4 - Product Description; Features
Chapter 1 – Product Description and Specifications Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 4 Chapter 1 – Product Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem® EDGE wireless modem delivers some of the fastest cellular wireless data spe...
Page 5 - Application Overview; Application Types
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 5 Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem® GPRS is targeted at applications that periodically need to send or receive data over a wireless n...
Page 6 - Safety; General Safety; Maintenance of Your Modem
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 6 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily...
Page 7 - Package Contents; Parts to be Supplied by Your Wireless Service Provider
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 7 Package Contents Single Package (one unit) Bundled Package (multiple units) 1 modem 1 mounting bracket 1 Quick Start Guide 1 MultiModem CD Note: You must supply: Screws for the bracket An antenna Each i...
Page 8 - Specifications; General Specifications; Antenna/RF Specifications
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 8 Specifications General Specifications Mechanical Dimensions & Weight 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasteners Antenna Connection typ...
Page 9 - Interfaces; LEDs; AT Command Reference Guides
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 9 Interfaces The Wireless MultiModem has several interfaces: • LED function indicating operating status • External antenna (via SMA connector) • Serial and control link (via USB connector) • Microphone an...
Page 10 - Chapter 2 – Act ivat ion and; Step 1 – Activate Your Wireless Account; Step 2 – Insert the SIM Card into the Holder
Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 10 Chapter 2 – Act ivat ion and Installat ion Step 1 – Activate Your Wireless Account Multi-Tech – A Certified National Activation Agent Multi-Tech Systems, Inc. is a certified national act...
Page 11 - Step 3 – Connect the Antenna and USB Cable
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 11 Step 3 – Connect the Antenna and USB Cable • Antenna. Connect a suitable antenna to the SMA connector (see antenna specifications in Chapter 1). • USB Cable. Connect one end of the USB cab...
Page 13 - Step 6 – Install the Modem Driver; Introduction; Installing the Modem Driver in Windows XP/2003; Part A for Windows XP/2003: Installing the USB Driver
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 13 Step 6 – Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible with Windows Operating Systems 2000/2003/XP and Linux. Windows Drivers: The wireless Mu...
Page 15 - Part B for Windows XP/2003: Associating PC Port with USB Driver
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 15 Part B for Windows XP/2003: Associating PC Port with USB Driver 1. If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? ap...
Page 16 - Part C for Windows XP/2003: Installing the Modem INF File
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 16 Part C for Windows XP/2003: Installing the Modem INF File 1. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? a...
Page 17 - Installing the Modem Driver in Windows 2000; Part A for Windows 2000: Installing the USB Driver
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 17 Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiModem CD into ...
Page 19 - Part B for Windows 2000: Associating PC Port with USB Driver
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 19 Part B for Windows 2000: Associating PC Port with USB Driver 1. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). When the Welcom...
Page 20 - Part C for Windows 2000: Installing the Modem INF File
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 20 Part C for Windows 2000: Installing the Modem INF File 1. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next . 2. The Install Hardware Device Driv...
Page 21 - Phone Number for the Wireless Modem; Verify Signal Strength; Checking Network Registration and Roaming Status
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 21 Chapter 3 – Using Your W ireless Modem Phone Number for the Wireless Modem • Every wireless modem will have its own unique phone number. • The wireless modem’s phone number may simply be t...
Page 22 - Establishing a Voice Call
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 22 Establishing a Voice Call • Enter PIN Code (if required by your wireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) +CME ERROR : 3 (...
Page 24 - Short Messages Examples
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 24 Short Messages Examples Send Example: Send SMS message to another SMS compatible device: at+cmgf=1 (set to text mode) OK at+cpms="SM","SM","SM" (set memory storage ...
Page 25 - Internet Access; Requirements
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 25 Internet Access Internet access can be setup in Windows Dial-Up Networking (DUN) of the computer that the wireless modem is serving. Setup procedures will vary according to the type of wir...
Page 27 - Mobile PhoneTools
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 27 Mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You can install this program onto your PC and use it for making Internet connections...
Page 28 - Troubleshooting Examples; Situation A: The modem does not answer
Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 28 Chapter 4 – Troubleshoot ing and Frequently A sked Quest ions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connecti...
Page 29 - Frequently Asked Questions
Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 29 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and Cingular. • We are Cingular approved. Does this modem support High-Speed C...
Page 30 - Chapter 5 – Reference Informat ion; Wireless Modem Reference Information
Chapter 5 – Reference Information Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 30 Chapter 5 – Reference Informat ion Wireless Modem Reference Information GSM reference documents: GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM05.08, GSM 07.01,GSM 07.02, GSM 07.05, GSM 07.07....
Page 31 - Appendix A – Warrant y and Repairs; Multi-Tech Warranty Statement
Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 31 Appendix A – Warrant y and Repairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for...
Page 32 - Repair Procedures for International Customers
Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 32 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech ...
Page 33 - Appendix B - Waste Electrical and
Appendix B – WEEE Statement Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide 33 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-ba...