Multi-Tech Systems MT2834ZPX - Manuals

7 Chapter 1 - Introduction and Description How to Use This Manual This manual is divided into seven chapters and two appendices. Theinformation contained in each chapter and appendix is as follows: Chapter 1 - Introduction and Description Chapter 1 begins with a short product introduction and descri...

8 MT2834ZPX Owner's Manual Chapter 6 - Testing Your Modem Chapter 6 covers the modem's built-in test features. These are:Power-on Self Test, Local Analog Loopback, Digital Loopback andRemote Digital Loopback Tests. We have included a description ofeach test and how to use each test procedure. Chapte...

9 Chapter 2 - Installation and Configuration Chapter 2 - Installation and Configuration Installation This chapter provides you with the procedures to install the Multi-TechMT2834ZPX card in your ISA or EISA bus personal computer. Hardware installation involves: 1) Opening your PC. 2) Setting card co...

10 MT2834ZPX Owner's Manual Configuration/Installation Procedure Perform the procedures in Table 2-1 to configure and install theMT2834ZPX card into your ISA or EISA bus host computer. Table 2-1. Configuration and Installation Procedure Step Procedure 1 Make sure your computer and any peripheral equ...

11 Chapter 2 - Installation and Configuration Figure 2-1. MT2834ZPX Printed Circuit Board and Alternate COM Port/IRQ Settings

12 MT2834ZPX Owner's Manual Table 2-1 (Cont'd). Configuration and Installation Procedure Step Procedure 5 Install the MT2834ZPX card into the selected expansion slot(s) inthe same manner as any other add-on card, as instructed in yourcomputer’s documentation. 6 Fasten the retaining bracket to the co...

14 MT2834ZPX Owner's Manual Simple Operations You can dial a number by using the ATD command and the phonenumber of the modem with which you wish to connect, e.g.,ATD6127853500. Your modem will dial the number; a “scrambling”noise is heard as the modem negotiates the kind of connection it canmake, a...

15 Chapter 3 - Software Configuration Chapter 3 - Software Configuration Introduction Communications software must be configured to work with yourmodem, your computer, and the remote system it is calling.Fortunately, most communications programs make the process easyby providing a default initializa...

16 MT2834ZPX Owner's Manual PC Initialization Strings We recommend the following initialization string for a MT2834ZPXconnected to a PC-compatible computer: AT &F X4 S0= 2 ^M This string resets the MT2834ZPX to the factory default settings,selects extended result codes with NO DIAL TONE and BUSY...

17 Chapter 3 - Software Configuration Changing Default Parameters The default values for the other parameters in modem configurationmenus rarely need changing. They typically include the dialing prefix(ATDT for touch-tone service and ATDP for rotary service), the dialingsuffix (^M), the hang-up stri...

18 MT2834ZPX Owner's Manual Configuring Software for the Remote System You must meet the requirements of the remote system for successfulcommunications. Though the MT2834ZPX can automatically matchthe speed of the other modem, you must specify parameters such astype of flow control, break length, nu...

19 Chapter 3 - Software Configuration File Transfer Protocols When you upload or download files with your modem, the hostcomputer will ask which file transfer protocol you want to use. Mostcommunications programs allow you to choose a default protocol.Your software’s documentation should list the on...

20 MT2834ZPX Owner's Manual As a general rule, you should try to transmit files in already-compressed form rather than relying on V.42bis hardwarecompression. Because software compression is more efficient thanhardware compression, you will have a higher throughput with theformer. Of course, this ef...

22 MT2834ZPX Owner's Manual Chapter 4 - AT Commands, S-Registers and Result Codes Dialing/On-Line/Answering There are several basic steps for “originating” and “answering” in data communication mode: 1. Load communication software 2. Dial 3. Establish On-Line connection 4. Terminate Call A simple wa...

23 Chapter 4 - AT Commands, S-Registers and Result Codes The MT2834ZPX responds with “CONNECT” on your video display after the number is dialed and a connection signal is detected (sincethe MT2834ZPX defaults to Enhanced V.34/V.42/V.42 bis, the actual response is " CONNECT LAPM COMPRESSED”). The...

26 MT2834ZPX Owner's Manual COMMAND: &Cn VALUES: n = 0, 1, 2 or 4 DEFAULT: &C1 DESCRIPTION: &C0 forces Carrier Detect on.&C1 lets Carrier Detect act normally.&C2 lets Carrier Detect drop S24 time on disconnect.&C4 resets modem when Carrier Detect drops. COMMAND: &CDn VALU...

27 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: %DFn VALUES: n = 0 or 1 DEFAULT: %DF0 DESCRIPTION: %DF0 selects V.34 Line Probe Data in Graph Format.%DF1 selects V.34 Line Probe Data in Table Format. COMMAND: %DPn VALUES: n = 0 or 1 DEFAULT: %DP0 DESCRIPTION: %DP0 selects not to re...

29 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: $Fn VALUES: n = 0 or 1 DEFAULT: $F1 DESCRIPTION: $F0 selects do not fall back to normal connect if CR received. $F1 selects fall back to normal connect if CR received. COMMAND: &Gn VALUES: n = 0, 1 or 2 DEFAULT: &G0 DESCRIPTIO...

30 MT2834ZPX Owner's Manual COMMAND: I9 VALUES: N/A DEFAULT: Read Only Command DESCRIPTION: The I9 command is a query to display this modem's characteristics when operating within Windows 95.Entering ATI9<cr> invokes ZPX 28800 FAX CT on your video monitor.(The response to the query reveals tha...

31 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: $MBn VALUES: n = speed DEFAULT: $MB33600 bps DESCRIPTION: $MB75 selects CCITT V.23 mode.$MB300 selects 300 bps on-line.$MB1200 selects 1200 bps on-line.$MB2400 selects 2400 bps on-line.$MB4800 selects 4800 bps on-line.$MB9600 selects ...

32 MT2834ZPX Owner's Manual COMMAND: &Pn VALUES: n = 0 or 1 DEFAULT: &P1 DESCRIPTION: &P0 selects 60-40 pulse ratio.&P1 selects 67-33 pulse ratio. COMMAND: Qn VALUES: n = 0, 1 or 2 DEFAULT: Q0 DESCRIPTION: Q0 means Result Codes sent.Q1 means Result Codes will be suppressed (quiet). Q...

33 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: &RFn VALUES: n = 0 or 1 DEFAULT: &RF1 DESCRIPTION: &RF0 selects CTS follows RTS.&RF1 selects CTS to act independently COMMAND: Sr=n VALUES: r = 0-11, 13, 15-17, 24-26, 29, 30, 32, 34, 36, 37, 48 DEFAULT: n/a DESCRIPTIO...

34 MT2834ZPX Owner's Manual COMMAND: &Sn VALUES: n = 0, 1 or 2 DEFAULT: &S1 DESCRIPTION: &S0 forces Data Set Ready On.&S1 lets Data Set Ready act normally.&S2 Data Set Ready drop is regulated by S24 on disconnect. COMMAND: T VALUES: n/a DEFAULT: Tone Dial DESCRIPTION: Modem will ...

35 Chapter 4 - AT Commands, S-Registers and Result Codes COMMAND: Un VALUES: n = 0, 1, 2, or 3 DEFAULT: n/a DESCRIPTION: U0 places modem in Analog Loop Originate Mode.U1 places modem in Analog Loop Answer Mode.U2 places modem in Remote Digital Loopback test mode. U3 places modem in Local Digital Loo...

36 MT2834ZPX Owner's Manual COMMAND: Xn VALUES: n = 0, 1, 2, 3 or 4 DEFAULT: X0 DESCRIPTION: X0 selects Basic Result Codes (w/o CONNECT 1200, CONNECT 2400). X1 selects Extended Result Codes (w/CONNECT 1200, CONNECT 2400). X2 selects Standard AT Command set with NO DIAL TONE. X3 selects Standard AT C...

38 MT2834ZPX Owner's Manual Remote Configuration The Remote Configuration feature is a network management tool thatallows you to configure modems remotely. This means you couldconfigure modems anywhere in your network from one location withouthaving to visit the sites or rely on remote users to foll...

39 Chapter 4 - AT Commands, S-Registers and Result Codes TABLE 4-1 (Cont'd). Remote Configuration Operation Procedures You can now use any AT commands of the modembeing remotely configured as if they were beingentered locally. You cannot change the Set-up of theLOGIN Password until you enter the pro...

42 MT2834ZPX Owner's Manual S8 Pause Time for Comma Unit: 1 second Range: 0-255, 4-255** Default: 2, 4** Description: Sets the length of the pause caused by a comma inserted in a dialing command. S9 Carrier Detect Response Time Unit: 100 mSec. Range: 1-255 Default: 6 Description: Sets the time delay...

43 Chapter 4 - AT Commands, S-Registers and Result Codes S13 Remote Configuration Escape Character Unit: ASCII Character Range: 0-127 Default: 37 ( % sign) Description: Defines the remote configuration escape character. S17 Changing Break Time Unit: 10 mSec. Range: 0-2.5 sec Default: 250 Description...

45 Chapter 4 - AT Commands, S-Registers and Result Codes S36 Time Between DTR Inactive and Modem Off-Hook Unit: 1 Second Range: 0-255 seconds Default: 0 Description: Sets the time between DTR inactive (low) and the modem going off-hook. The DTR Busy-out feature is disabled with S36=0. S37 Time Betwe...

46 MT2834ZPX Owner's Manual Result Codes The MT2834ZPX Command mode provides you with severalresponses, or “Result Codes”, that can aid you in Command mode operation. These Result Codes are displayed on your video monitor. AT&Q0 selects Multi-Tech responses with Reliable/LAP-M/Compressed modifie...

48 MT2834ZPX Owner's Manual AT Commands and S-Register Summary The vast majority of installations are similar, with the MT2834ZPXbeing used to dial up a remote installation where the call isautomatically answered. Your MT2834ZPX has a default configurationto dial another 33,600 bps modem that suppor...

49 Chapter 5 - Troubleshooting Chapter 5 - Troubleshooting Troubleshooting Your MT2834ZPX was thoroughly tested at the factory before it wasshipped. If you are unable to make a successful connection or if youexperience data loss or garbled characters during your connection, itis possible that the mo...

51 Chapter 5 - Troubleshooting Uncheck Use Automatic Settings to change the port’s settings sothey do not conflict with the other device, or select the port theconflicting device is on and change it instead. If you need to openyour computer to change switches or jumpers on the conflictingdevice; ref...

53 Chapter 5 - Troubleshooting The Modem Disconnects While Online • If you have call waiting on the same phone line as your modem, itmay interrupt your connection when someone tries to call you. Ifyou have call waiting, disable it before each call. In mosttelephone areas, you can disable call waitin...

55 Chapter 5 - Troubleshooting Getting Garbage Characters on the Monitor • Your computer and the remote computer may be set to differentword lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communicationssoftware. • You may be experien...

56 MT2834ZPX Owner's Manual Chapter 6 - Testing Your Modem Local Analog Loopback Test/V.54 Loop 3 In this test, data from your computer or terminal is sent to yourmodem's transmitter, converted into analog form, looped back to thereceiver, converted into digital form and then received back at yourmo...

57 Chapter 6 - Testing Your Modem 5. Your modem passes this test if the data entered from yourkeyboard are the same as the data received on your monitor. Ifdifferent data is appearing on your monitor, your modem isprobably causing the problem, although it could also be yourcomputer. If your modem pa...

59 Chapter 6 - Testing Your Modem Note: The &T4 command must be set on the remote modem to run this test. 3. Type the Escape Sequence ( +++AT<CR> or <BREAK>AT<CR>) which brings your modem into Command mode, while stillmaintaining the connection with the remote modem. 4. Type AT...

60 MT2834ZPX Owner's Manual Chapter 7 - Service, Warranty and Tech Support Introduction This chapter starts out with statements about your modem's 10-yearwarranty. The next section, Tech Support, should be read carefully ifyou have questions or problems with your modem. It includes thetechnical supp...

61 Chapter 7 - Service, Warranty and Tech Support On-line Warranty Registration To register your Multi-Tech product on-line, click on the following link: http://www.multitech.com/support/register.htm Tech Support Multi-Tech has an excellent staff of technical support personnelavailable to help you g...

62 MT2834ZPX Owner's Manual Service If your tech support specialist decides that service is required,modems may be sent (freight prepaid) to our factory. Return shippingcharges will be paid by Multi-Tech Systems (within North America). Include the following with your modem: • a description of the pr...

63 Chapter 7 - Service, Warranty and Tech Support About the Multi-Tech BBS For customers who do not have Internet access, Multi-Tech maintainsa bulletin board system (BBS) that mirrors its FTP site. Informationavailable from the BBS includes new product information, productupgrade files, and problem...

64 MT2834ZPX Owner's Manual 7. When the download is complete, press ENTER to return to theFile Menu. 8. To exit the BBS, type G and press ENTER. If you don’t know the file name 1. From the Main Menu, type F to access the Files Menu. For a list offile areas, type L, press ENTER, then type L and press...

65 Chapter 7 - Service, Warranty and Tech Support About CompuServe/Internet In addition to the BBS, Multi-Tech provides support throughCompuServe's Modem Vendor Forum ( GOMODEMVEN) under GO MULTITECH. Refer to your CompuServe documentation for specialoperating procedures. Multi-Tech is a commercial ...

66 MT2834ZPX Owner's Manual Appendix A - Technical Specifications Your MT2834ZPX data/fax modem meets the specifications listedbelow: Model Numbers MT2834ZPX Data Rates (modem) 33,600, 31,200, 28,800, 26,400,24,000, 21,600, 19,200, 16,800,14,400, 12,000, 9600, 7200, 4800,2400, 1200, 0-300 bps Data R...

67 Appendix A - Technical Specifications Intelligent Features Fully “AT command” compatible, microprocessor controlled remoteconfiguration, EIA extended Automode,adaptive line probing, automatic symbolrate and carrier frequency during start-up, retrain and rate renegotiation,autodial, redial, repeat...

69 Appendix A - Technical Specifications V.23 390 Hz Mark, 450 Hz Space forTransmit Originate 1300 Hz Mark, 2100 Hz Space forTransmit Answer 1300 Hz Mark, 2100 Hz Space forReceive Originate 390 Hz Mark, 450 Hz Space forReceive Answer Transmit Level -10dBm (dial-up) Frequency Stability ±0.01% Receive...

70 MT2834ZPX Owner's Manual Appendix B - Tone Dial Frequencies Hz Digits 697 770 852 941 Hz 1209 1336 1477 1633 1 2 3 A 4 5 6 B 7 8 9 C 0 # D * The tone-dialing method combines two frequencies for each of thetwelve digits found on a Touch Tone dial pad. This method is referredto as Dual-Tone Multi-F...

71 Appendix C - FCC and Canadian Regulations Appendix C - FCC and Canadian Regulations FCC Regulations for Telephone Line Interconnection 1. This equipment complies with Part 68 of the FederalCommunications Commission (FCC) rules. On the outside surfaceof this equipment is a label that contains, amo...

72 MT2834ZPX Owner's Manual 6. If trouble is experienced with this equipment (the model of whichis indicated below) please contact Multi-Tech Systems, Inc. at theaddress shown below for details of how to have repairs made. Ifthe equipment is causing harm to the telephone network, thetelephone compan...

73 Appendix C - FCC and Canadian Regulations NOTE: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference when the equipment is operate...

74 MT2834ZPX Owner's Manual Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to eachterminal device provides an indication of the maximum number ofterminals allowed to be connected to a telephone interface. Thetermination of a interface may consist of any combination ...

75 Index Index Symbols &E0 .......................................................................................... 20 &E1 .......................................................................................... 20 &E14 ...................................................................