Multi-Tech Systems MR9600 - Manuals

MR9600 User Guide 2 CommPlete Communications Server Introduction This manual describes the field installation and configuration of a Multi-Tech MR9600 Controller(henceforth, MR9600) into a CommPlete Communications Server CC9600 chassis. This manual alsocontains a reference guide to the commands that...

1 Introduction CommPlete Communications Server 3 the device cards installed in the CC9600 chassis. When the MR9600 is turned on, the lights go through thefollowing sequence before they act as status indicators for the device cards. 1. The LEDs on the right side turn red and then turn green when the ...

MR9600 User Guide 4 CommPlete Communications Server Concentrator LEDs The upper part of the MR9600 front panel contains 11 status indicators for the Ethernet concentrator. LED Indicator Indication UTILIZATION Percentage of bandwidth in use. Each LED that is on represents a 12.5%increment in use. CC9...

1 Introduction CommPlete Communications Server 5 Specifications • Motorola MC68360 25 MHz microprocessor • 8 MB of RAM for volatile storage • 2 MB of flash memory: 1 MB for program space and 1 MB for nonvolatile file system space • Two RJ-45 10Base-T connectors for connection to a TCP/IP Ethernet ne...

MR9600 User Guide 8 CommPlete Communications Server Introduction This chapter describes how to install the MR9600 Controller into a CommPlete Communication ServerCC9600 chassis. This equipment should only be installed by properly qualified service personnel. The MR9600 Controller assembly consists o...

2 Hardware Installation CommPlete Communications Server 9 Ethernet Cabling Two female Ethernet 10Base-T connectors are accessible from the back of the CC9600 chassis. Connectone of these connectors to the TCP/IP network that the supervisor console is attached to. The supervisorconsole is the PC that...

CommPlete Communications Server 13 17. Select option 3, Configuration of RASExpress . 18. Select Server Setup and go to the SNMP Agent option. 19. Change Attribute1 Name to public . Change Attribute2 Name to supervisor . Change Attribute2 Permission to readwrite . 20. Press E SC a few times to log o...

MR9600 User Guide 14 CommPlete Communications Server 4 Operation

4 Operation CommPlete Communications Server 15 Introduction You can operate the MR9600 by using the front panel indicators for information (see Chapter 6). But if youinstall the optional MultiCommManager software, you can operate the MR9600 by running windows-based menu and command functions from a ...

4 Operation CommPlete Communications Server 17 Telnet Interface Telnet is a standard Internet protocol that allows a remote connection between two systems connected to aTCP/IP network such as the Internet. The MR9600 can be managed remotely by using Telnet. Telnet cangive the user access to all mana...

MR9600 User Guide 18 CommPlete Communications Server Web Interface Limitations The Web interface does not provide a full management interface. Full management is provided by ourMultiCommManager software, or through the use of a third party SNMP manager. However, once thesystem is set up, most manage...

MR9600 User Guide 22 CommPlete Communications Server Parameter Types Many MR9600 commands require a parameter to complete the command. Most of the requiredparameters fall into one of the four following types. Pathname Description: A DOS-style path and/or file name. A partial path assumes the current...

5 Commands CommPlete Communications Server 23 Commands Listed by Function This section lists the MR9600’s commands alphabetically by the following functions: Display,Environment, File, Modem Control, and Security. For an expanded description of each command, see “Command Reference” on page 30. Displ...

MR9600 User Guide 24 CommPlete Communications Server se, setenviron None Controller configuration utility (a menu driven systemused to set global defaults and configure systemdevices) setgateway IP Address Configure the gateway address setip IP Address Configure the IP address setpollingoff Device D...

5 Commands CommPlete Communications Server 25 online Device Allows the user to perform AT commands with theselected device rd, remdir Pathname Remove directory ren, rename Pathname Rename a file rendir Pathname Rename a directory rm Pathname Delete a file sync None W rites outstanding events to the ...

MR9600 User Guide 26 CommPlete Communications Server System Command Name Parameters Description A: None Changes the drive the user is to work with B: None Changes the drive the user is to work with abort None Cancels update procedure of modem and T1 cards boot None Reboot MR9600 bye None Logs the us...

5 Commands CommPlete Communications Server 27 Commands Listed by Security Level This section lists the MR9600’s commands by security level. The security levels are Guest, Operator, andSupervisor. For an expanded description of each command, see “Command Reference” on page 30. Guest Command Name Para...

MR9600 User Guide 28 CommPlete Communications Server Operator Command Name Parameters Description abort None Cancels update procedure of modem and T1 cards cfg, configure Device Configures the specified device with the configuration fileassociated (via SNMP) with that device copy, cp Pathname1Pathna...

5 Commands CommPlete Communications Server 29 Supervisor Command Name Parameters Description boot None Reboots MR9600 bpstatus None Displays the rack’s back plane polling activitybetween the controller and each powered device del, delete Pathname Deletes a file download Pathname Downloads a file fro...

MR9600 User Guide 30 CommPlete Communications Server Modules Modules are dynamically loaded features that can be loaded when the controller is running without havingto re-start the system. In the following Command Reference section there are three commands used tomanipulate modules. They are loadmod...

5 Commands CommPlete Communications Server 31 !n Parameter: Command history index. Description: Repeats the command whose index is indicated by the parameter. The command index is the number shown in the prompt when the command is executed. The command that is executed is thenplaced into the history...

MR9600 User Guide 32 CommPlete Communications Server Description: Changes the drive that the user is to work with Security: Guest Example: [01] A:\# B:[02] B:\# boot Parameter: None Description: Reboots the system by performing a reset of the MR9600 controller card. A prompt asks youto confirm your ...

5 Commands CommPlete Communications Server 33 Security: Guest Example: [03] B:\# ByeByeUsername: cat, type Parameter: Pathname Description: Displays the contents of the ASCII text file referred to by Pathname . Security: Guest Limitations: The cat command is more similar to the DOS type command than...

MR9600 User Guide 34 CommPlete Communications Server cl, clock Parameter: None Description: Displays current date and time (24 hour clock). Security: Guest Limitations: The time does not change automatically with daylight savings time. Example: [0] A:\MMM # cl11/14/00 1:20pm[1] A:\MMM # configure Se...

5 Commands CommPlete Communications Server 35 dir, ls Parameter: Pathname or none Description: The dir and ls commands display the contents of the current directory by file name, file size, and date; they also show the available space on the drive. If no parameter is used, the dir and ls commands li...

MR9600 User Guide 36 CommPlete Communications Server e1cfg Parameter: Device Description: Sends E1 configuration information stored in nonvolatile memory to the specified device. The specified device must be an E1 device. E1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c. Security: O...

5 Commands CommPlete Communications Server 37 4. Framing Format :CRC4 5. Line Coding :Alternate Mark Inversion (AMI) 6. Signal Options :R2 MF 7. DNIS-digits(1-64 or 0 for auto):08. Country Selection :ITU 9. Line Buildout :120 Ohm Enter Selection (-(previous), q(uit), d(one), <1>): e1status Par...

MR9600 User Guide 38 CommPlete Communications Server getcalls Parameter: Device or None Description: Displays call traffic for the modems listed in device . If there is no parameter, call traffic is listed for every installed modem. Security: Supervisor Example: [0] A:\ #[1] A:\ # getcalls 1A No Cal...

5 Commands CommPlete Communications Server 39 getfaults Parameter: Device or None Description: Displays faults for the modems listed in device . If there is no parameter, faults are listed for every installed modem. Security: Operator Example: [5] A:\MMM # getfaults------------------------ System Fa...

MR9600 User Guide 40 CommPlete Communications Server Security: Guest Example: [0] A:\MMM # getipIP Address = 199.199.99.9[1] A:\MMM # getmodems Parameter: Device or none Description: Displays the current status for the modems specified by device . If there is no parameter, current status is displaye...

5 Commands CommPlete Communications Server 41 getpri Parameter: Device Description: Displays the current status of each PRI device Security: Operator Example: [0] A:\MMM # getpri10A PRI Up Layer 1 Status: Up, Layer 2 Status: Multi- Frame Estab getprichannels Parameter: Device Description: Displays t...

MR9600 User Guide 42 CommPlete Communications Server Description: Displays the current Rack Type. Security: Supervisor Example: getrackChassis Type: CC2400 single segment chassis[2] A:\ # getras Parameter: Device Description: Displays the current status of each ras device. Security: Operator Example...

5 Commands CommPlete Communications Server 43 Example: [0] A:\ # getslots1 MTRAS96-T1A 2 2 MT5634HD8 8 3 MT5634HD8 8 4 MT5634HD8 8 getsubnet Parameter: None Description: Displays the subnet mask for the MR9600. Security: Guest Example: [0] A:\MMM # getsubnetSubnet mask = 255.255.255.0[1] A:\MMM # ge...

MR9600 User Guide 44 CommPlete Communications Server getwritecommunity Parameter: None Description: Displays the Write community settings. Security: Supervisor Example: [0] A:\MMM # getwritecommunity Write community = publicEnter SETWRITECOMMUNITY <community-string> to change it. [1] A:\MMM # ...

5 Commands CommPlete Communications Server 45 lo, logout Parameter: None Description: The logout command ends the session for the current user, and displays the userid prompt on the monitor. Security: Guest Example: [0] A:\MMM # loBye.UserName: loadmod Parameter: None Description: Loads a module int...

MR9600 User Guide 46 CommPlete Communications Server [SecurityFile]NumberOfFile=0[NetWorkDefaults]Default Gateway = 192.168.10.151--More-- mount Parameter: Drive Specifier Description: Make the specified drive available to the operating system. Security: Supervisor Example: [01] [No Drive Mounted] #...

5 Commands CommPlete Communications Server 47 ==== Current device is: Slot 6 Device B ====atl5B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0&C1 *H0$MB28800 $SB57600 $BA0 &W1OK<esc>n==== At end of list: Slot 6 Device C ====atl5B1 E1 M1 Q0 R0 ...

MR9600 User Guide 48 CommPlete Communications Server Reply from 192.168.4.7: bytes=32 time=7ms poweroff Parameter : Segment Number Description : This removes power from a given segment. Security : Supervisor Limitation : Works only on Rev. C CC9600 cages Example : [0] A:\MMM # poweroff 3Power OFF of...

5 Commands CommPlete Communications Server 49 Chan 13 (3M): Idle Chan 14 (3N): Idle Chan 15 (3O): Idle Chan 16 (3P): Idle Modem Channels (card 2)Chan 01 (4A): Idle Chan 02 (4B): Idle Chan 03 (4C): Idle Chan 04 (4D): Idle Chan 05 (4E): Idle Chan 06 (4F): Idle Chan 07 (4G): Idle Chan 08 (4H): Idle Cha...

MR9600 User Guide 50 CommPlete Communications Server Security: Operator Example: [1] A:\MMM # prisetup 10a Use settings from: 1. Use Active Settings (pre-configured card)2. Use System Defaults (new card)3. Use Stored Settings (swapping cards) Enter Selection (q(uit), <1>): 1Getting PRI Info .....

5 Commands CommPlete Communications Server 51 Security: Supervisor Example: [1] A:\ # rassetup 13aUse settings from: 1. Use Active Settings (pre-configured card)2. Use System Defaults (new card) Enter Selection (q(uit), <1>): 1Getting Ras Info .. 1. Version: 5.6.02. IP Address:204.26.122.1253....

5 Commands CommPlete Communications Server 53 Description: This resumes all backplane and SNMP processing in the controller. It is done automatically after the controller firmware is updated (haltsys is done automatically at the beginning of the update). Security: Supervisor Example: [0] A:\MMM # re...

MR9600 User Guide 54 CommPlete Communications Server setconfig Parameter: Pathname Device Description: Associates a configuration file with a particular modem or modems . Security: Operator Example: [0] A:\ # getmodems2A Idle default.cfg Unassigned Dial Up No Security 2B Idle default.cfg Unassigned ...

5 Commands CommPlete Communications Server 55 Security: Supervisor Example: [0] A:\ # setip 199.199.199.44IP Address 199.199.199.44 stored[1] A:\ # setpollingoff Parameter: Device Description: Disables controller generated polling to specified device. The example below starts with displaying the sta...

MR9600 User Guide 56 CommPlete Communications Server 12: 000 000 000 000 000 000 000 000 [5] A:\# setpollingon 5a [6] A:\# bpstatusBackplane Status: Busy:NoResp:NoAck -:no polling 0:count of 0 1-9: tens digit plus 1 *:>=ninety Slot A B C D E F G H I J K L M N O P 5: 000 000 6: 000 000 000 000 000...

5 Commands CommPlete Communications Server 57 settrap Parameter: IP Address Description: Changes the default trap IP address to the one specified in the parameter. This IP address is where fault and status traps are sent. See se . Security: Supervisor Limitations: Only one default trap address may b...

MR9600 User Guide 58 CommPlete Communications Server 10/30/1996 5:12pm t1cfg Parameter: Device Description: Sends T1 configuration information stored in nonvolatile memory to the specified device. The specified device must be a T1 device. T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and...

5 Commands CommPlete Communications Server 59 01 00/00 02 00/00 03 00/00 04 00/00 05 00/00 06 00/00 07 00/00 08 00/00 09 00/00 10 00/00 11 00/00 12 00/00 13 00/00 14 00/00 15 00/00 16 00/00 17 00/00 18 00/00 19 00/00 20 00/00 21 00/00 22 00/00 23 00/00 24 00/00 E&M Immediate Start Protocol Tx(AB...

MR9600 User Guide 60 CommPlete Communications Server Getting T1 Card Info ....T1 Card Status: Wink High Time (ms):220 After Wink Time (ms):500 PreWink Time (ms):220 Channel Polling Interval (Sec):0 Error Threshold:6 Disconnect Timeout (sec):11 Framing Format:DS1 AT&T Extended Super Frame (ESF) L...

5 Commands CommPlete Communications Server 61 [11] A:\MMM # updatePercent Done = 03%2B Updating 2C Updating 2D Updating 2E Updating 2F Updating 2G Updating 2H Updating [12] A:\ # abort 2bAre you sure you wish to abort the update? (y/n) yAborting . . . upload Parameter: Pathname Description: Uploads ...

MR9600 User Guide 62 CommPlete Communications Server usage Parameter: Time in Minutes Description: Displays how many modems fit the following parameters: received inbound calls, made outbound calls, were Out Of Service (OOS), were not respnding and were free per specified time intervalssince the con...

5 Commands CommPlete Communications Server 63 whoami Parameter: None Description: Displays the user ID of the user who is logged on, and the user’s security level. Security: Guest Example: [0] A:\MMM # whoamisupervisor with < supervisor> access rights [1] A:\MMM #

MR9600 User Guide 64 CommPlete Communications Server Error Messages This section lists the MR9600’s error messages and their possible causes. Many error messages are causedby human error. When you receive an error message when executing a command, ask the followingquestions first: • Did you spell th...

CommPlete Communications Server 67 6 Solving Problems