Lucent Technologies 6.0 - Manuals

Copyright  1998, Lucent Technologie 555-660-111 All Rights Reserved Issue 1 Printed in U.S.A. February 1998 NoticeEvery effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “ Custome...

Page 4 - Issue 1; Page iv; Contents

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Contents Page iv Contents Figures ix Tables xi About This Book xvii ■ Intended Audience xvii ■ How to Use This Book xvii ■ Terms and Conventions Used xviii ■ Security xx ■ Related Documents xxi ■ How ...

Page 5 - Page v; Programming Procedures

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Contents Page v ■ Optional Extension Features 3-93 ■ Optional Group Features 3-140 ■ Optional Group Calling Features 3-156 ■ System Features 3-192 ■ Night Service 3-242 ■ Labeling 3-256 ■ Print Report...

Page 6 - Page vi

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Contents Page vi 5 Centralized Telephone Programming 5-1 ■ Introduction 5-2 ■ Access to Centralized Telephone Programming 5-3 ■ Program Extension 5-4 ■ Copy Extension 5-13 ■ Feature Quick Reference 5-...

Page 7 - Page vii; General System Programming Sequence

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Contents Page vii ■ Label Information Report F-12 ■ Tie Trunk Information Report F-13 ■ DID Trunk Information Report F-14 ■ GS/LS Trunk Information Report F-15 ■ General Trunk Information Report F-16 ...

Page 8 - Page viii; Programming Special Characters; Single-Line Telephones; GL; Glossary; IN; Index

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Contents Page viii H Programming Special Characters H-1 ■ Single-Line Telephones H-1 ■ Analog Multiline Telephones H-2 ■ MLX-10 and MLX-5 Nondisplay Telephones H-3 ■ MLX Display Telephones H-4 GL Glos...

Page 9 - Page ix; Figures; Programming Basics

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Figures Page ix Figures 0 1 Programming Basics 1–1 MLX-20L Telephone with Direct Station Selector (DSS) 1-4 1–2 Display Buttons and Main Menu 1-7 1–3 Console Overlay 1-9 1–4 Selecting a Block of Lines...

Page 10 - Page x

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Figures Page x 4 Programming Procedures 4–1 2-Digit Numbering 4-15 4–2 3-Digit Numbering 4-16 4–3 Set Up Space Numbering 4-16 4–4 PCMCIA Memory Card 4-441 4–5 Inserting the Memory Card 4-442 E Button ...

Page 11 - Page xi; Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Tables Page xi Tables 0 1 Programming Basics 1–1 Fixed Display Buttons 1-7 1–2 Screen Keys 1-20 1–3 System Programming Menu Options 1-45 1–4 Exiting System Programming 1-46 2 Programming with SPM 2–1 ...

Page 12 - Page xii

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Tables Page xii 4 Programming Procedures 4–1 Switched 56 Data Signaling Options 4-91 4–2 Timers and Counters 4-199 4–3 Special Services Table 4-225 4–4 Timers 4-247 4–5 Other Data Programming Procedur...

Page 13 - Page xiii; Special Characters for Single-Line Telephones

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Tables Page xiii H Programming Special Characters H–1 Special Characters for Single-Line Telephones H-1 H–2 Special Characters for Analog Multiline Telephones H-2 H–3 Special Characters for MLX-10 and...

Page 14 - Page xiv

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Tables Page xiv

Page 15 - IMPORTANT SAFETY INSTRUCTIONS; Read and understand all instructions.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Page xv IMPORTANT SAFETY INSTRUCTIONS 0 When installing telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons, including: ■ Re...

Page 16 - For your personal safety, DO NOT install an MFM yourself.; SAVE THESE INSTRUCTIONS

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Page xvi ■ The MERLIN LEGEND Communications System requires a supplementary ground . ■ Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not...

Page 17 - Page xvii; About This Book; The power and versatility of the MERLIN LEGEND; Intended Audience; Feature Reference; describes features in detail and any possible feature; System Planning; describes the System Planning Forms and how to use

About This Book Page xvii Intended Audience MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book The power and versatility of the MERLIN LEGEND  Communication System is due in part to its many options and features. These options and fea...

Page 18 - Page xviii; Terms and Conventions Used; Old

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book Page xviii Terms and Conventions Used In the USA only, Lucent Technologies provides a toll-free customer Helpline (1 800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Tec...

Page 19 - Page xix; Typographical Conventions; caution

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book Page xix Terms and Conventions Used Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Product Safety ...

Page 20 - Page xx; Security; Maintenance and Troubleshooting; SECURITY

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book Page xx Security Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you c...

Page 21 - Related Documents; System Documents

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book Page xxi Related Documents Related Documents 0 In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these can b...

Page 22 - Page xxii; How to Comment on This Book

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 About This Book Page xxii How to Comment on This Book How to Comment on This Book We welcome your comments, both positive and negative. Please use the feedback form on the next page to let us know how...

Page 23 - Introduction to System Programming

Programming Basics Page 1-1 Introduction to System Programming 1 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 1 Programming Basics 1 This chapter presents the information you need to master before you begin the programming procedures covered in ...

Page 24 - Planning Forms; “Idle States” on page 1–46; Types of Programming

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-2 Introduction to System Programming 1 Planning Forms 1 Before you begin to program or modify your communications system, you should familiarize yourself with the system plan...

Page 25 - — A PC with System Programming and Maintenance (SPM) software.; System Programming Console; An MLX-20L telephone with a DSS is shown in

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-3 System Programming Console 1 — A PC with System Programming and Maintenance (SPM) software. SPM emulates a system programming console on your PC. The PC should be connected...

Page 27 - Console Components; Refer to; MLX-20L Console Components; Number pad for dialing telephone numbers.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-5 System Programming Console 1 Console Components 1 Refer to Figure 1–1 for the location of the components described below. MLX-20L Console Components 1 Desk Stand(not shown)...

Page 28 - DSS Components; Covers

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-6 System Programming Console 1 DSS Components 1 Covers Removable plastic covers to protect the designation cards. The top cover protects the 50 DSS button labels. The lower c...

Page 29 - Console Buttons; fixed display; describes the functions of the fixed display buttons.; Return to normal call-handling mode after you finish programming.; Menu; Display the main menu shown in; More; ) on the upper right of the; Inspct

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-7 System Programming Console 1 Console Buttons 1 Use the 14 buttons located on either side of the console display area for system programming. These buttons are arranged in t...

Page 30 - Unlabeled Display Buttons; save an entry, you select; Console Overlay; to access line buttons 1 through 20 and

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-8 System Programming Console 1 Unlabeled Display Buttons 1 Use the five unlabeled display buttons on each side of the screen to select commands, options, or items on the scre...

Page 31 - For a single line, go to; Single Line Procedure.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-9 System Programming Console 1 Figure 1–3. Console Overlay When programming lines/trunks, you can select a block of 20 lines/trunks as shown on the screen below, and toggle t...

Page 32 - Console and DSS Lights; from the Restrictions menu, the red LED next to; Procedure Organization; “System Programming

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-10 Programming Procedures 1 Console and DSS Lights 1 The red and green lights (LEDs) next to each of the 20 line buttons show the status of the line/trunk options. LEDs on th...

Page 33 - Procedure Contents; “Using the Programming Procedures” on page 1–15; Programming Screens

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-11 Programming Procedures 1 Procedure Contents 1 Each procedure begins with a general description of the feature, followed by a summary of programming information that includ...

Page 34 - Information Screen

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-12 Programming Procedures 1 Figure 1–5. Information Screen You cannot make changes on an information screen. Select ([LW ( on the PC) to continue to the next screen in the pr...

Page 35 - Data Entry Screen

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-13 Programming Procedures 1 Figure 1–7. Data Entry Screen A data entry screen prompts you to enter specific data or to make specific choices. Data to be entered will be displ...

Page 36 - Verifying Data Entry; Inspect Example

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-14 Programming Procedures 1 Verifying Data Entry 1 You can use the Inspect feature to view the entries you save. An example of how to use the Inspect feature begins with Figu...

Page 37 - Using the Programming Procedures; Console Display/Instructions; The Step Line; “Branching” on page 1–17; nn; PC

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-15 Programming Procedures 1 Using the Programming Procedures 1 This section contains specific information about how to make the best use of the programming procedures. Make c...

Page 38 - Console/Display Instructions Header; previous; “Additional Information and PC Headers” on page 1–16; Additional Information and PC Headers

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-16 Programming Procedures 1 Console/Display Instructions Header 1 In most cases, the screen shown in the console display area contains the results of the previous step. A ste...

Page 39 - Branching; branching. Branching

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-17 Programming Procedures 1 Branching 1 Many of the procedures contain features that have multiple programming options, while other procedures show more than one way to progr...

Page 40 - Console/Display Instructions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-18 Programming Procedures 1 The first branch procedure from sample Step 3 is shown below. l AT&T Toll Procedure Console/Display Instructions Additional Information PC ! S...

Page 41 - Single or Block Items

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-19 Programming Procedures 1 Single or Block Items 1 Branching is also used when you can select between programming a single item or a block of items, such as a single line or...

Page 42 - Saving Entries and Moving among Screens; xxx; Continued on next page

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-20 Programming Procedures 1 Saving Entries and Moving among Screens 1 At the bottom of each screen are one or more screen keys with functions that allow you to change your en...

Page 43 - Using Enter; Screen Keys

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-21 Programming Procedures 1 Using Enter 1 Pressing (QWHU to save your entry has one of the following results: ■ The next screen in the procedure appears. See Steps 4 and 5 in...

Page 44 - or; Select; SP: “Entering an Extension”

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-22 Programming Procedures 1 Console/Display Instructions Additional Information PC ! Specify the extension. ! Assign or remove BIS/HFAI capability. Select (QWHU or 'HOHWH . Y...

Page 45 - Using Next; enter the lowest

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-23 Programming Procedures 1 Using Next 1 When you are programming a feature that can apply to a sequence of extensions, lines/trunks, or groups, the screen key 1H[W appears o...

Page 46 - System Programming Hierarchy; Description; Equipment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-24 Programming Procedures 1 System Programming Hierarchy 1 The following table shows all of the options that are available under each of the System Programming main menu opti...

Page 47 - Single

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-25 Programming Procedures 1 Description Page SysRenumber Continued Single Single extension renumbering 3–14 * Lines Lines/Trunks * Extensions Extensions * Pools Pools (Hybrid...

Page 48 - Hold Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-26 Programming Procedures 1 Description Page Operator Continued * Call Types QCC Operator to Receive Call Types 3–46 - Dial 0 Dial 0 Calls - Priority - Operator - Follow/Frwd...

Page 51 - Tie Lines

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-29 Programming Procedures 1 Description Page LinesTrunks Continued Tie Lines * Direction Tie trunks direction 4–121 - Two Way - OutGoing - Incoming * Intype Signaling type: i...

Page 55 - Copy

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-33 Programming Procedures 1 Description Page LinesTrunks Continued - CBC Service Call-by-Call service 4–231 - Patterns - Voice Data - Voice Only - Data Only - Voice/Data - Ne...

Page 56 - Toll Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-34 Programming Procedures 1 Description Page LinesTrunks Continued - ARS Restrict Non-Tie trunk ARS Facility Restriction Level - Allow List Non-Tie trunk Allowed Lists assign...

Page 57 - Clock Sync

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-35 Programming Procedures 1 Description Page LinesTrunks Continued Clock Sync Clock Synchronization (100D or 800 NI-BRI modules) 4–66 * Primary Primary Clock - Loop - Local* ...

Page 62 - MusicOnHold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-40 Programming Procedures 1 Description Page Tables Continued * Dial 0 Dial 0 Table 4–393 - ARS Pool - ARS FRL - ARS Digits* Sub A Data Voice and/or data routing for Subpatte...

Page 65 - SystemLang

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-43 Access to System Programming from the MLX-20L Console 1 Access to System Programmingfrom the MLX-20L Console 1 Follow the steps below to begin system programming. All of t...

Page 66 - Access to System Programming from the MLX-20L Console

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-44 Access to System Programming from the MLX-20L Console 1 Console Display/Instructions Additional Information PC ! Display the Menu Mode (main menu) screen. ! Select System ...

Page 67 - System Programming Menu; System Programming Menu Options

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-45 Access to System Programming from the MLX-20L Console 1 System Programming Menu 1 Figure 1–11 shows the two screens that make up the System Programming menu. Table 1–3 des...

Page 68 - Figure 1–11. System Programming Menu Screens; Exiting System Programming; Idle States; Exiting System Programming; Previous menu

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-46 Idle States 1 Figure 1–11. System Programming Menu Screens Exiting System Programming 1 Use the information in Table 1–4 to return to the System Programming menu, the main...

Page 69 - Figure 1–12. System Busy Screen; System Forced Idle; nnnn

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-47 Idle States 1 If a procedure requires that the system be idle and the system is busy when you begin, you see the screen shown in Figure 1–12 . Figure 1–12. System Busy Scr...

Page 70 - Line or Trunk Idle; only; Extension Forced Idle

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-48 Idle States 1 Line or Trunk Idle 1 Because these procedures require the line or trunk to be idle only at the instant of programming, the line or trunk is not forced idle (...

Page 71 - Forced Idle Reminder Tones; Product Enhancements; Release 1.1 Enhancements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-49 Product Enhancements 1 Forced Idle Reminder Tones 1 The forced idle reminder tone is a high-low “doorphone” tone  400 ms of 667-Hz tone followed by 400 ms of 571-Hz tone....

Page 72 - Programming and Maintenance; Additional Inspect capability in system programming; Operational; System operational enhancements include the following:; Relocation of the More prompt on the MLX-20L display; SPM

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-50 Product Enhancements 1 MLX-10D, MLX-20L, and MLX-28D display telephones and MLX-10 nondisplay telephones are available in three separate versions, with factory-set buttons...

Page 73 - PF Registration; Programming; Programming enhancements include the following:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-51 Product Enhancements 1 PF Registration 1 PF registration number AS5USA-65646-PF-E is assigned by the FCC for operating the MERLIN LEGEND Communications System in Hybrid/PB...

Page 74 - Enhancements to display prompts include automatic posting of a; Fax Attendant SystemTM

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-52 Product Enhancements 1 ■ When AUDIX Voice Power sends a Leave Message notification to an extension, the system identifies the voice mail system as the sender of the messag...

Page 75 - Maintenance

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-53 Product Enhancements 1 Primary Rate Interface (PRI) 1 Primary Rate Interface (PRI) enhancements include the following: ■ Connectivity to the 5ESS  Generic 6 ■ Multiple in...

Page 76 - An 012 port that is programmed as a; generic; voice messaging interface

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-54 Product Enhancements 1 ■ A call put on hold at a Cover button can be picked up by any person who has a personal line for the call. ■ Calls that have been put on hold at a ...

Page 77 - Installation and Hardware

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-55 Product Enhancements 1 Installation and Hardware 1 Installation and hardware enhancements include the following: ■ The control unit covers for the MERLIN LEGEND Communicat...

Page 79 - Release 3.0 Enhancements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-57 Product Enhancements 1 Release 3.0 Enhancements 1 Release 3.0 includes all Release 2.1 functionality plus the enhancements listed below. Equipment 1 New hardware includes ...

Page 80 - — System software installation; User Features

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-58 Product Enhancements 1 Installation, Upgrade Administration, and Maintenance 1 These are the new MERLIN LEGEND Communications System capabilities: ■ SPM (Release 3.18) con...

Page 81 - Caller ID; ICLID and PRI) are available on primary coverage and return

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-59 Product Enhancements 1 Caller ID 1 Caller information (telephone number) is furnished to MLX display telephones by an 800 GS/LS-ID module using the LS (loop-start) option....

Page 82 - PassageWay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-60 Product Enhancements 1 Additional Application Packages, Adjuncts, and Adapter Enhancements 1 PassageWay Direct Connection Solution 1 PassageWay Direct Connection Solution ...

Page 83 - before a telephone

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-61 Product Enhancements 1 Release 3.1 Enhancements 1 Release 3.1 includes all Release 3.0 functionality plus the enhancements listed below. Security Features 1 New security f...

Page 84 - Pool Dial-Out Code Restriction by Default; Default Facility Restriction Level (FRL) for VMI ports; A password is now required for technicians to perform trunk tests.; SECURITY ALERT

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-62 Product Enhancements 1 Pool Dial-Out Code Restriction by Default 1 The default setting for the Pool Dial-Out Code restriction has changed to restricted. No extension or re...

Page 86 - Release 4.0 has added a; time limit; for calls in queue in addition to the previous

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-64 Product Enhancements 1 Support for T1 Digital Data Transmission 1 Release 4.0 expands its T1 functionality by providing access to digital data over the public switched 56 ...

Page 87 - Single-Line Telephone Enhancements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-65 Product Enhancements 1 Single-Line Telephone Enhancements 1 ■ Disable Transfer. Through centralized telephone programming, the system manager can disable the ability to tr...

Page 88 - Night Service with Coverage Control

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-66 Product Enhancements 1 Night Service with Coverage Control 1 Beginning with Release 4.1, a system manager can enable the Night Service Coverage Control option to automatic...

Page 89 - Release 4.2 Enhancements; NORTEL® DMSTM-100 BCS 36 for local exchange carrier services

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-67 Product Enhancements 1 Maintenance Testing for BRI Facilities that Are Part of Multiline Hunt Groups (MLHGs) 1 Beginning with Release 4.1, the NI-1 BRI (National Integrate...

Page 91 - MERLIN LEGEND Reporter

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-69 Product Enhancements 1 MERLIN LEGEND Reporter 1 MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout ty...

Page 92 - Release 5.0 Enhancements; Answering calls arriving on an SA button; Hanging up calls

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-70 Product Enhancements 1 Release 5.0 Enhancements 1 Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed below. Computer Telephony Integration (C...

Page 93 - Screen Pop; monitored

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-71 Product Enhancements 1 Screen Pop 1 Screen pop occurs when the calling number, called number, or other user-defined identifier (such as account code that a voice-response ...

Page 94 - HotLine Feature; Group Calling Enhancements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-72 Product Enhancements 1 HotLine Feature 1 The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and...

Page 95 - Delay Announcement Devices; “Optional Group Features” on page –300

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-73 Product Enhancements 1 Delay Announcement Devices 1 The system manager can designate as many as ten primary delay announcement devices per group rather than the single dev...

Page 96 - Release 6.0 Enhancements; Enterprise; tandem trunks; to connect networked systems.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-74 Product Enhancements 1 ■ If the number of waiting calls is greater than or equal to the highest value, Threshold 3, the LED lights steadily. NOTE: A DSS (Direct Station Se...

Page 97 - . The local ARS tables would route this call

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-75 Product Enhancements 1 Available for Hybrid/PBX mode systems, the private network features of the MERLIN LEGEND Communications System Release 6.0 provide the following adv...

Page 98 - — You order a point to point T1 facility from a service provider, then; PRI facilities programmed for dial-plan routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-76 Product Enhancements 1 — You order a point to point T1 facility from a service provider, then use system programming to set it up for PRI signalling. As necessary, a servi...

Page 99 - Internal calls that dial; Prompt-Based Overflow; outside calls; refers to calls from outside the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-77 Product Enhancements 1 Queue control also applies to internal calls to a DGC group and calls to a calling group through the QCC. Internal calls that dial or and are direct...

Page 100 - ll; and a Pause character may be required after the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Basics Page 1-78 Product Enhancements 1 ■ The system must be equipped with analog loop-start Centrex lines and a ll loop-start lines in the system must be Centrex facilities. Loop-start li...

Page 101 - Programming with SPM; Backing up system programming information

Programming with SPM Page 2-1 2 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 2 Programming with SPM 2 The System Programming and Maintenance (SPM) software package offers an alternate method of programming the MERLIN LEGEND Communications System...

Page 102 - System Requirements; should support and include the following items:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-2 System Requirements 2 This book describes the use of SPM on a PC with a DOS operating system. If your system includes the Intuity or IS II/III applications, you have the ...

Page 103 - Installing the SPM Software; “Initializing the SPM Software” on page 2–9

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-3 Installing the SPM Software 2 ■ Direct local connection, if the PC is more than 50 ft. from the control unit. — 355AF adapter — EIA crossover cable — Two Z3A2 Asynchronou...

Page 104 - DOS Installation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-4 Installing the SPM Software 2 DOS Installation 2 Use the following procedure to install SPM on the hard drive of a DOS PC. NOTE: NOTE: NOTE: If you are updating SPM, you ...

Page 106 - DOS Installation with Windows 95; The installation program automatically performs the following:; (the command for DOS installation) instead of; , checks if your PC has Windows 95 installed. If Windows 95 is

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-6 Installing the SPM Software 2 DOS Installation with Windows 95 2 Using DOS SPM with Windows 95 improves the interaction of SPM with the operating system as compared to Wi...

Page 107 - Installation; one

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-7 Installing the SPM Software 2 Installation 2 With Windows 95 running on your PC, follow these steps to install SPM on the PC’s hard drive: 1. Insert a backup copy of SPM ...

Page 109 - Configuring a PIF file for DOS SPM

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-9 Installing the SPM Software 2 Configuring a PIF file for DOS SPM 2 Refer to the Windows 95 Help topic, “PIF editor,” for details about using the PIF editor to implement a...

Page 110 - Type; and press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-10 Installing the SPM Software 2 NOTE: NOTE: NOTE: The DEBUG attribute is also specified in ams.cfg as '(%8* 2 (off), the default setting, or '(%8* (on). This attribute is ...

Page 111 - Select the serial communications port used for SPM and press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-11 Installing the SPM Software 2 The screens shown in Steps 3 through 7 appear only if the system has not been initialized. Otherwise, the screen shown in Step 8 appears. !...

Page 112 - Review your selections.; “Connecting the PC” on page 2–13; Press the function key that corresponds to the option you want.; “SPM Screens” on page 2–21

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-12 Installing the SPM Software 2 The language you select here becomes the SPM (PC) language. ! Review your selections. ■ To change any of the information shown, type and pr...

Page 113 - Connecting the PC; Direct local connection; Direct Local Connection; Direct Local Connection

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-13 Connecting the PC 2 Connecting the PC 2 There are three ways to connect the PC to the control unit. Choose the method below that is most useful for your installation. ■ ...

Page 114 - Direct Local Connection, PC More Than 50 ft. Away

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-14 Connecting the PC 2 Figure 2–2. Direct Local Connection, PC More Than 50 ft. Away CAUTION POWER ON OFF AG INPUT FRGND Turn o ff power before insertin g or remov ing modu...

Page 115 - The internal modem operates at speeds of 1,200 and 2,400 bps.; Local Modem Connection; Remote Modem Connection; “Accessing SPM” on page

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-15 Connecting the PC 2 Local Modem Connection 2 For a local modem connection, you must use a modem (either connected to, or built into, the PC) to access the internal modem...

Page 116 - Accessing SPM; With a Direct Local Connection

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-16 Accessing SPM 2 Figure 2–4. Remote Modem Connection NOTE: NOTE: NOTE: Remote access (modem connection) has priority over local access (direct connection), unless a backu...

Page 117 - See

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-17 Accessing SPM 2 ! Set up the appropriate physical connections between the PC and the control unit. See “Connecting the PC” on page 13. ! If you installed SPM on the hard...

Page 118 - With a Local or Remote Modem Connection; “Language” on page 2–41; Modem Connections

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-18 Accessing SPM 2 With a Local or Remote Modem Connection 2 The method you use to access SPM by modem depends on whether you are programming on site (locally) or from a re...

Page 119 - “Connecting the PC” on page 13.; “Set the Programming Language” on page 2–18; Make a data connection to the modem of the control unit.; “Modem Connections” on page 18.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-19 Accessing SPM 2 ■ The password prompt appears on the screen when the connection is made. (You may have to press 1 more than once to get the password prompt.) ■ If the PC...

Page 120 - Type the SPM password to display the SPM Main Menu shown in Step 6.; The password does not display as you type it.; press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-20 Accessing SPM 2 ! Type the SPM password to display the SPM Main Menu shown in Step 6. The password does not display as you type it. ! To select an option, press the func...

Page 121 - Using SPM; SPM Screens

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-21 Using SPM 2 Using SPM 2 This section describes how to use the SPM screens, SPM Help, and the SPM options listed below. ■ Backup ■ Boards ■ Browse ■ Convert ■ Language ■ ...

Page 122 - SPM Display

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-22 Using SPM 2 Figure 2–5. SPM Display through , and through display on either side of the console simulation window. They represent the function keys to use when you selec...

Page 123 - Function of PC Keys in SPM

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-23 Using SPM 2 Table 2–2. Function of PC Keys in SPM PC Key Console SPM Function Home Quit. Exit from SPM and return to the DOS prompt when you finish with system programmi...

Page 124 - Continued; PC Key

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-24 Using SPM 2 Table 2–2. Continued PC Key Console SPM Function <%/% n/a Escape to shell. To use this key sequence, you must set DEBUG=1 in the configuration file ams.cf...

Page 125 - SPM Main Menu Options; Function; To program the system; Restricted to use by your technical support organization; To restore your system programming from diskette or hard disk; To change the password for remote entry into the system.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-25 Using SPM 2 SPM Main Menu Options 2 The SPM Main Menu provides access to system programming and to the SPM functions listed in Table 2–3 . Table 2–3. SPM Main Menu Optio...

Page 126 - SPM Help

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-26 Using SPM 2 SPM Help 2 To access the SPM help screens, press < + . To review the help screens press, and . To return to the first help screen, press . To exit from SP...

Page 127 - Backup; backup filename; filename

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-27 Using SPM 2 Backup 2 The Backup procedure is used by qualified service personnel to create a file of system programming information either in the \spm\backup directory (...

Page 128 - Considerations; At the SPM Main Menu, press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-28 Using SPM 2 Considerations 2 Review the following items before you begin the backup procedure: ■ The communications system does not have to be idle during backup; howeve...

Page 129 - Specify a backup filename.; Type the new filename and press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-29 Using SPM 2 ! Remove the SPM diskette and insert a formatted diskette. Use the arrow keys to highlight *272)/233< and press 1 . After you press 1 , the *272)/233< ...

Page 130 - Verify that the filename chosen does not already exist.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-30 Using SPM 2 ! Verify that the filename chosen does not already exist. The following screen appears only if the filename chosen already exists. Continue with Step 7 if th...

Page 131 - To abort the backup press; Boards; = total number of blocks received

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-31 Using SPM 2 ! To abort the backup press 0 to return to the SPM Main Menu. ! When the backup is complete, press 1 to return to the SPM Main Menu. Boards 2 The Boards opti...

Page 133 - Follow the steps below to assign modules.; to display the next menu screen.; module name; = option selected in Step 2

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-33 Using SPM 2 Follow the steps below to assign modules. ! At the SPM Main Menu, press to select %RDUGV . ! Press the function key that corresponds to the module you want t...

Page 134 - Assign or remove the module from the slot entered in Step 3.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-34 Using SPM 2 ! Assign or remove the module from the slot entered in Step 3. To remove the module type from the specified slot number, press ( 'HOHWH ). The Boards menu re...

Page 135 - Browse; At the SPM Main Menu press; and

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-35 Using SPM 2 Browse 2 The Browse option allows you to browse through reports saved in the Reports directory (\spm\reports) on the hard disk of the PC or on a floppy. ! At...

Page 136 - Convert; “Upgrading the System” on page 2–57

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-36 Using SPM 2 Convert 2 The Convert option (which can be used remotely) simplifies upgrading from an earlier release to a current release of the communications system (see...

Page 138 - Observe the updated file selection screen and press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-38 Using SPM 2 ! Use the arrow keys to highlight the name of the backup file to be converted and press 1 . ■ If the backup file you select is a 6.0 backup, it cannot be con...

Page 139 - Use the arrow keys to highlight; After you press; Specify a filename for the converted file.; Highlight the name of the file you want to convert to, press; Enter the new filename and press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-39 Using SPM 2 ! Use the arrow keys to highlight *272)/233< and press 1 . After you press 1 , the *272)/233< statement shown above changes to *272 +$5'',6. and the di...

Page 140 - Press; Check the updated file screen and press; Observe the conversion progress screen.; Press any key to return to the SPM Main Menu.; = name entered at Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-40 Using SPM 2 The converted file cannot have the same name as the file from which you converted. If you specify the same filename, the following screen appears: Press 1 an...

Page 141 - Language; PC language; PC Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-41 Using SPM 2 Language 2 A language attribute in the SPM configuration file \spm\ams.cfg (DOS version) or /usr/ams/ams.cfg (UNIX System version) specifies whether SPM menu...

Page 142 - illustrates

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-42 Using SPM 2 ! Press the function key that corresponds to your language selection. The Display Language screen reappears, with the language you selected. ! Press to retur...

Page 143 - AUDIX Voice PowerTM

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-43 Using SPM 2 Figure 2–7. Pass-Thru A Pass-Thru request must be initiated at a DOS PC; it is not available from a UNIX System PC; that is, Pass-Thru cannot be established ...

Page 144 - When you press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-44 Using SPM 2 If the IS II/III PC does not respond to the Pass-Thru request from the control unit (for example, because the PC is turned off), you see the following messag...

Page 145 - Type the IS II/III password and press; for the terminal emulation type and press; If you are working with IS II, the IS II main menu appears.; To exit from IS II/III programming, press; Password; Follow the steps below to change the modem connection password.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-45 Using SPM 2 ! Type the IS II/III password and press 1 . ! Type ams for the terminal emulation type and press 1 . ■ If you are working with IS II, the IS II main menu app...

Page 146 - . Repeat Step 2. If you fail to enter the password correctly after; and the procedure terminates. Press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-46 Using SPM 2 ! At the SPM Main Menu, press to select 3DVVZRUG . ! Type the old (current) password. Do not press 1 . If you type the old password incorrectly, the bottom o...

Page 147 - Type the new password again. Do not press; Print Options

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-47 Using SPM 2 ! Type the new password again. Do not press 1 . ! Press to return to the SPM Main Menu. Print Options 2 The Print Opts option allows qualified service person...

Page 148 - Select the target device for the reports.; SMDR Port Output; “Printing System Reports” on page –273; PC Port Output; “Printing Reports” on page 2–55; Restore

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-48 Using SPM 2 ! Select the target device for the reports. ! Press to return to the SPM Main Menu. SMDR Port Output 2 See “Printing System Reports” on page –273 for more in...

Page 149 - Follow the instructions for a floppy or a hard disk.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-49 Using SPM 2 ■ Restore is terminated under the following conditions: If fewer boards are listed on the disk than on the control unit If any real board is out of sequence ...

Page 150 - “Convert” on page 2–36; Observe the restore progress screen.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-50 Using SPM 2 ! Use the arrow keys to highlight *272)/233< and press 1 . After you press 1 , the *272)/233< statement shown above changes to *272 +$5'',6. . Go to St...

Page 151 - When the restore completes, press; System Programming; Basic Programming Information; xxxx; Press any key

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-51 System Programming 2 ! When the restore completes, press 1 to return to the SPM Main Menu. System Programming 2 A primary function of SPM is to provide a method for prog...

Page 152 - Select system mode

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-52 System Programming 2 In most cases, you will be at an intermediate step in the procedure you have just completed. At that point, you can select one of the options shown ...

Page 154 - Forced Idle Reminder Tone; The forced idle reminder tone is a high-low “door-phone” tone; Accessing System Programming; Follow the steps below to access system programming.; to display the second screen of the menu.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-54 System Programming 2 Forced Idle Reminder Tone 2 The forced idle reminder tone is a high-low “door-phone” tone  400 ms of 667 Hz tone followed by 400 ms of 571 Hz tone....

Page 155 - Printing Reports; must be set to; At the second page of the System Programming menu, press

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-55 System Programming 2 Printing Reports 2 Use the following procedure to print system reports using SPM at the PC. The SPM 3ULQW2SWV must be set to 3&3RUW . See “Print...

Page 156 - Observe the print status screen.; Print Hard Copy; Print to Floppy Disk

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-56 System Programming 2 ! Observe the print status screen. You can press to interrupt printing and return to the SPM Main Menu. Print Hard Copy 2 To print a hard copy of th...

Page 157 - Upgrading the System

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-57 Upgrading the System 2 Upgrading the System 2 ! WARNING: The following procedures are to be used by qualified technicians or service personnel only. Installation or main...

Page 158 - Before You Begin; Inter-Release Compatibility

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-58 Upgrading the System 2 Before You Begin 2 Before you begin the upgrade to Release 6.0, you will need the items listed below. ■ SPM Version 6.15 or later to back up and c...

Page 159 - Programming Compatibility

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-59 Upgrading the System 2 Table 2–6. Programming Compatibility SPM Program Restore on Version Backup from 1.0 1.1 2.0/2.1 3.0 3.1 4.0 4.1/4.2 5.0 6.0 1.13 1.0 yes no no no ...

Page 161 - Upgrade Procedure; “Installing the SPM Software” on page 3.; Back up your system programming.; “Convert” on page 36.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-61 Upgrading the System 2 NOTE: NOTE: NOTE: The default barrier code and any programmed barrier codes from Release 2.1 and earlier are carried over to Release 3.0 and later...

Page 162 - Restore your system programming.; “Restore” on page 48.; Program new features.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-62 Upgrading the System 2 ! Insert the forced installation memory card into the PCMCIA interface slot on the processor module. NOTE: NOTE: NOTE: Using the forced installati...

Page 163 - . Lists the features added with Release 3.1 of the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-63 Upgrading the System 2 ■ Table 2–10 . Lists the features added with Release 3.1 of the communications system. — When you upgrade from Release 3.0 to Release 3.1, you mus...

Page 164 - . Lists the features added with Release 4.2 of the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-64 Upgrading the System 2 — When you upgrade from Release 3.0 to Release 4.1, you must program the features listed in Table 2–10 , then the features listed in Table 2–11 , ...

Page 165 - . Lists the features added with Release 5.0 of the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-65 Upgrading the System 2 — When you upgrade from Release 1.0 to Release 4.2, you must first program the features listed in Table 2–7 , then you must program the features l...

Page 166 - . Lists the features added with Release 6.0 of the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-66 Upgrading the System 2 ■ Table 2–15 . Lists the features added with Release 6.0 of the communications system. — When you upgrade from Release 5.0 to Release 6.0, you mus...

Page 167 - Programming Needed after Upgrade to Release 1.1; System language; Extension language; SMDR language; Printer language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-67 Upgrading the System 2 Table 2–7. Programming Needed after Upgrade to Release 1.1 Feature Sequence System language 6\V3URJUDP → More → /DQJXDJH → 6\VWHP/DQJ Extension la...

Page 168 - Programming Needed after Upgrade to Release 2.0; Primary Rate; Coverage VMS Off; Data Status; Extension Copy

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-68 Upgrading the System 2 Table 2–8. Programming Needed after Upgrade to Release 2.0 Feature Sequence Primary Rate 6\V3URJUDP → /LQHV7UXQNV → /6*6'6 → 7\SH → 35, Interface ...

Page 170 - Table 2–11. Programming Needed after Upgrade to Release 4.0

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-70 Upgrading the System 2 Table 2–11. Programming Needed after Upgrade to Release 4.0 Feature Sequence Delayed Call Forwarding ([WHQVLRQV → More → 'HOD\)UZG → Dial ext. no....

Page 171 - Table 2–12. Programming Needed after Upgrade to Release 4.1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-71 Upgrading the System 2 Table 2–12. Programming Needed after Upgrade to Release 4.1 Feature Sequence Group Coverage Ring Delay 6\V3URJUDP → ([WHQVLRQV → More → More → &am...

Page 172 - Feature

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-72 Upgrading the System 2 Table 2–12. Continued Feature Sequence Switched 56 Data To select T1 All Tie: Switched 56 Data: /LQHV7UXQNV → /6*6'6 → Dial slot no. → (QWHU → 7\S...

Page 173 - Table 2–13. Programming Needed after Upgrade to Release 4.2

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-73 Upgrading the System 2 Table 2–13. Programming Needed after Upgrade to Release 4.2 Feature Sequence SMDR Talk Time 2SWLRQV → 60'5 → 7DON7LPH → (QDEOH or 'LVDEOH → (QWHU ...

Page 174 - Table 2–14. Programming Needed after Upgrade to Release 5.0

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-74 Upgrading the System 2 Table 2–14. Programming Needed after Upgrade to Release 5.0 Table 2–13. Continued Feature Sequence PRI Call-by-Call Services Table To select MCI T...

Page 176 - Table 2–15. Programming Needed after Upgrade to Release 6.0

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-76 Upgrading the System 2 Table 2–15. Programming Needed after Upgrade to Release 6.0 Feature Sequence UDP Routing Patterns 6\V3URJUDP → 7DEOHV → 8'35RXWLQJ → Enter Pattern...

Page 177 - Surrogate Mode Programming

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming with SPM Page 2-77 Surrogate Mode Programming 2 Surrogate Mode Programming 2 Surrogate mode allows qualified service personnel to perform system programming at an off-site service location...

Page 179 - — Reassign the extension jack used for system programming.

Common Administrative Procedures Page 3-1 3 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 3 Common Administrative Procedures 3 This chapter contains procedures for all of the common administrative tasks performed by the system manager in response...

Page 180 - Systemwide Features. Assign or change system features such as:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-2 3 ■ Telephone Line Button Assignments and Optional Telephone Fea-tures. Use these procedures to assign outside lines/trunks to the buttons on a telephone, to ...

Page 181 - Basic System Operating Conditions; System Programming Position Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-3 Basic System Operating Conditions 3 Basic System Operating Conditions 3 The procedures in this section are all related to the system rather than to the operat...

Page 182 - Drop

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-4 Basic System Operating Conditions 3 Factory Setting First extension jack on the first MLX module (also set as an operator position) Valid Entries Extension nu...

Page 183 - System Language; “SMDR; Summary: System Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-5 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC ! Enter the new extension. SP: “Entering an Extension” Ã ! Save you...

Page 184 - Procedure: System Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-6 Basic System Operating Conditions 3 Console Procedure More → /DQJXDJH → 6\VWHP/DQJ → <HV → Select a language → (QWHU PC Procedure → → → → Select a language...

Page 185 - Set System Date; “Extension Language” on

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-7 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC ! Select a system language. (The default is English.) ! Save your e...

Page 186 - Procedure: Set System Date; xxxxxx

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-8 Basic System Operating Conditions 3 Planning Form Form 1, System Planning Factory Setting 01-01-00 Valid Entries Month: 01 to 12Day: 01 to 31Year: 00 to 99 In...

Page 187 - Set System Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-9 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC ! Enter six digits for the current date. Dial or type [ mmddyy ]. Ã...

Page 188 - Procedure: Set System Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-10 Basic System Operating Conditions 3 Valid Entries 0000 to 2359 Inspect No Copy Option No Console Procedure 6\VWHP → 7LPH → Drop → Dial current time → (QWHU →...

Page 189 - System Renumbering; Flexible Numbering; “System Renumbering” on page 4–14

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-11 System Renumbering 3 Console Display/Instructions Additional Information PC ! Enter four digits for the current time. Dial or type [ hhmm ]. Ã ! Save your en...

Page 190 - from; to; show the default settings in the

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-12 System Renumbering 3 Use the single renumbering procedure any time the extension numbers you are changing from or to are not sequential. Block renumbering is...

Page 191 - Set Up Space Numbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-13 System Renumbering 3 Figure 3–2. 3-Digit Numbering Figure 3–3. Set Up Space Numbering 0 Operator Console (not flexible) 0 1 Extensions 100 − 199 2 Extensions...

Page 192 - Single Renumbering; Summary: Single Renumbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-14 System Renumbering 3 Single Renumbering 3 Use this procedure to assign a specified extension number to a telephone, accessory, line, pool (Hybrid/PBX only), ...

Page 194 - Block Renumbering; Summary: Block Renumbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-16 System Renumbering 3 Console Display/Instructions Additional Information PC ! Enter the new extension. ! Save your entry. Select (QWHU or 1H[W . If you use 1...

Page 195 - Procedure: Block Renumbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-17 System Renumbering 3 Planning Form Form 2a, System Numbering: Extension JacksForm 2b, System Numbering: Digital AdjunctsForm 2d, System Numbering: Special Re...

Page 197 - Non-Local Dial Plan Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-19 System Renumbering 3 Console Display/Instructions Additional Information PC ! Enter the new extension number. ! Save your entry. Select (QWHU . ! Return to t...

Page 198 - “UDP (Uniform Dial Plan) Routing” on page –401; Use extreme caution when employing the; option of System Renumbering renumbers; Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-20 System Renumbering 3 network UDP calls. Therefore, these techniques should not be used except in special cases for non-local private network UDP calls. Delet...

Page 199 - Plan) Routing” on page –401; Summary: Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-21 System Renumbering 3 ■ Enter the last four digits and use UDP routing to prepend the first digit in the DEFINITY extension number. The local system recognize...

Page 200 - Procedure: Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-22 System Renumbering 3 Console Procedure 6\V5HQXPEHU → 1RQ/RFDO8'3 → Dial no. of first extension in range → (QWHU → Dial no. of last extension in range → (QWHU...

Page 202 - Deleting Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-24 System Renumbering 3 Deleting Extension Ranges 3 This procedure deletes the numbering for specified extension ranges of a non-local system and can be used, f...

Page 204 - System Operator Positions; Maximum Number of Operator Positions; QCC

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-26 System Operator Positions 3 System Operator Positions 3 Use the following procedures either to add an operator position or to change an existing operator pos...

Page 205 - Primary Operator Positions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-27 System Operator Positions 3 Primary Operator Positions 3 The primary operator position is the extension to which your call is directed when 0 is dialed on a ...

Page 206 - Procedure: QCC Operator Positions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-28 System Operator Positions 3 Valid Entries First or fifth extension jack on MLX module (maximum: two per module; four QCCs per system) Inspect Yes Copy Option...

Page 207 - DLC Operator Positions; Lines and trunks are assigned to individual buttons.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-29 System Operator Positions 3 Console Display/Instructions Additional Information PC ! Specify the QCC extension as a QCC position. ! Assign or remove the QCC ...

Page 210 - Optional Operator Features; Operator Hold Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-32 Optional Operator Features 3 Optional Operator Features 3 The procedures in this section affect feature programming for both DLC and QCC operator positions a...

Page 211 - Procedure: Operator Hold Timer; Enter the number of seconds to hold the call (; Return to the System Programming menu.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-33 Optional Operator Features 3 Procedure: Operator Hold Timer 3 Console Display/Instructions Additional Information PC ! Select the Operator menu. ! Select Hol...

Page 212 - DLC Operator Automatic Hold; Procedure: DLC Operator Automatic Hold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-34 Optional Operator Features 3 DLC Operator Automatic Hold 3 Use this procedure to enable or disable the DLC Operator Automatic Hold feature for DLC operator p...

Page 213 - QCC Optional Features

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-35 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Specify whether to enable or disable automatic hold. ! Save your entry. Sele...

Page 214 - Hold Return

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-36 QCC Optional Features 3 Hold Return 3 Use this procedure to determine whether calls on hold are returned to the QCC queue or remain on hold, on the QCC opera...

Page 215 - Procedure: Hold Return

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-37 QCC Optional Features 3 Procedure: Hold Return 3 Console Display/Instructions Additional Information PC ! Select the Operator menu. ! Select Queued Call. ! S...

Page 216 - Automatic Hold or Release; Procedure: Automatic Hold or Release; Select the Operator menu.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-38 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Return to the System Programming menu. Select ([LW twice. Automatic Hold or ...

Page 218 - Queue over Threshold; Procedure: Queue over Threshold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-40 QCC Optional Features 3 Queue over Threshold 3 Use this procedure to specify the maximum number of calls (threshold) in the QCC queue before system operators...

Page 219 - xx; Use 0 to specify that operators are not notified.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-41 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Select Threshold. ! Erase the current threshold ( xx ) . ! Enter the maximum...

Page 220 - Elevate Priority; Procedure: Elevate Priority

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-42 QCC Optional Features 3 Elevate Priority 3 Use this procedure to specify the length of time before calls waiting in the QCC queue are automatically repriorit...

Page 221 - Use 0 to specify that calls are not reprioritized.Dial or type [

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-43 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Select Queued Call. ! Select Elevate Priority. ! Erase the current call prio...

Page 223 - If no DSS is attached:; = operator entered in Step 1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-45 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Select Queued Call. ! Select In-Queue Alert. ! Enter the QCC extension to re...

Page 224 - QCC Operator to Receive Call Types; “Call Type Queue

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-46 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU or 1H[W Use 1H[W to program the next QCC posit...

Page 225 - “Invalid; Summary: QCC Operator to Receive Call Types

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-47 QCC Optional Features 3 4. Programming an operator position to receive DID calls to invalid destinations does not cause the calls to ring into the QCC queue ...

Page 226 - Procedure: QCC Operator to Receive Call Types; To use; “Call Type Queue Priority Level” on page; If you select; Call Type Procedure.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-48 QCC Optional Features 3 Procedure: QCC Operator to Receive Call Types 3 Console Display/Instructions Additional Information PC ! Select the Operator menu. ! ...

Page 227 - Group Coverage Procedure; Specify the operator position.; = option name selected in Step 4; = number entered in Step 6

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-49 QCC Optional Features 3 l Group Coverage Procedure Console Display/Instructions Additional Information PC ! Select Operator. ! Enter the group coverage numbe...

Page 228 - Assign or remove the operator from Group Coverage calls.; Call Type Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-50 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Assign or remove the operator from Group Coverage calls. Select (QWHU or 'HO...

Page 229 - Call Type Queue Priority Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-51 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Specify the operator position. ! Assign or remove the operator from the call...

Page 230 - “QCC Queue Priority Level”; Summary: Call Type Queue Priority Level; Procedure: Call Type Queue Priority Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-52 QCC Optional Features 3 individual lines or trunks to ring into the queue. See “QCC Queue Priority Level” on page 54. Summary: Call Type Queue Priority Level...

Page 231 - Press the button or function key next to

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-53 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Select Call Types. ! Select a call type. ! Select Priority. ! Enter a covera...

Page 232 - Message Center Operation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-54 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Erase the current priority level ( x ). ! Enter a queue priority level ( n =...

Page 233 - Procedure: Message Center Operation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-55 QCC Optional Features 3 Planning Form Form 6a, Optional Operator Features Factory Setting Not applicable Valid Entries QCC extension numbers Inspect Yes Copy...

Page 236 - Return Ring

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-58 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Specify automatic call extension or require the operator to extend calls man...

Page 237 - Console Procedure; PC Procedure; Procedure: Return Ring

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-59 QCC Optional Features 3 Console Procedure 2SHUDWRU → 4XHXHG&DOO → 5HWXUQ5LQJ → Drop → Dial no. of rings → (QWHU → ([LW → ([LW PC Procedure → → → 7 + I → ...

Page 238 - Position Busy Backup

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-60 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Enter the number of rings before the directed call returns to the QCC queue ...

Page 239 - Procedure: Position Busy Backup

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-61 QCC Optional Features 3 Procedure: Position Busy Backup 3 Console Display/Instructions Additional Information PC ! Select the Operator menu. ! Select Queued ...

Page 240 - Specify the calling group to provide QCC operator backup.; Voice Announce

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-62 QCC Optional Features 3 Console Display/Instructions Additional Information PC ! Erase the current QCC operator backup number ( xxxx ). ! Specify the calling...

Page 241 - Summary: Voice Announce

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-63 QCC Optional Features 3 Summary: Voice Announce 3 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 6a, Optional ...

Page 243 - Extensions; Assign Trunks or Pools to Extensions; “Assign Intercom

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-65 Extensions 3 Extensions 3 This section contains the following procedures: ■ Assigning outside lines or trunks to the buttons on a telephone (including lines ...

Page 244 - Lines/trunks used for Music On Hold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-66 Extensions 3 The following lines/trunks cannot be assigned to a button on a telephone: ■ Lines/trunks used for Music On Hold ■ Lines/trunks used for maintena...

Page 245 - Summary: Assign Trunks or Pools to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-67 Extensions 3 Summary: Assign Trunks or Pools to Extensions 3 Programmable by System Manager Mode All, but note differences in factory settings. Idle Conditio...

Page 246 - Console Procedure To program a single line/trunk:; Procedure: Assign Trunks or Pools to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-68 Extensions 3 Console Procedure To program a single line/trunk: ([WHQVLRQV → /LQHV7UXQNV → Dial ext. no. → (QWHU → E QWU\ 0RGH → Dial line/trunk no. → (QWHU →...

Page 247 - nnn

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-69 Extensions 3 Console Display/Instructions Additional Information PC ! Specify the extension. ! Save your entry. Select (QWHU . If you get the Station Busy me...

Page 249 - Copy Line/Trunk Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-71 Extensions 3 Console Display/Instructions Additional Information PC ! Return to the System Programming menu. Select ([LW two times. Copy Line/Trunk Assignmen...

Page 250 - Procedure: Copy Line and Trunk Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-72 Extensions 3 Console Procedure To copy to a single extension: ([WHQVLRQV → /LQH&RS\ → 6LQJOH → Dial copy from ext. no. → (QWHU → Dial copy to ext. no. → ...

Page 251 - must be connected to sequentially

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-73 Extensions 3 Console Display/Instructions Additional Information PC ! Copy the line assignments to individual ● ◆ extensions or to a block of extensions. ● S...

Page 252 - After selecting

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-74 Extensions 3 Console Display/Instructions Additional Information PC ! Save your entry. Continue to copy line assignments or go to Step 5. Select (QWHU or 1H[...

Page 253 - Assign Intercom or System Access Buttons

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-75 Extensions 3 Console Display/Instructions Additional Information PC ! Enter the logical ID of the first extension number in the block to be copied to. ! Save...

Page 254 - Ring

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-76 Extensions 3 In Hybrid/PBX mode only, use this procedure to assign or change assignments for System Access (SA) buttons used to make or receive inside and ou...

Page 257 - Although you can make selections from the screen (with the; Program Extensions Procedure.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-79 Extensions 3 Procedure: Assign Intercom or System Access Buttons 3 Console Display/Instructions Additional Information PC ! Go to the second screen of the Sy...

Page 258 - Programming Codes for Assigning Buttons

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-80 Extensions 3 Table 3–2 provides the programming codes for assigning Ring and Voice buttons. You can handle errors in data entry as follows: ■ If you enter a ...

Page 263 - Toggle the red LED on or

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-85 Extensions 3 Procedure: Analog Multiline Telephones without BIS or HFAI Capability 3 Console Display/Instructions Additional Information PC ! Select the Exte...

Page 265 - The other extension in the pair is; automatically assigned: Press the Inspct; button to view the pair.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-87 Extensions 3 Procedure: Analog Multiline Telephones with Voice Announce to Busy 3 Console Display/Instructions Additional Information PC ! Select the Extensi...

Page 266 - Fax Machines

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-88 Extensions 3 Console Display/Instructions Additional Information PC ! Specify whether or not the extension is paired for Voice Announce to Busy. Select (QWHU...

Page 268 - Return to the Fax menu.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-90 Extensions 3 Console Display/Instructions Additional Information PC ! Select Fax. ! Select Extension. ! Specify the extension to be used for the fax machine....

Page 269 - Specify the extension to receive the message-waiting indication.; = number entered in Step 8

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-91 Extensions 3 Console Display/Instructions Additional Information PC ! Select Message Waiting. ! Enter the extension for the fax machine that is to send the m...

Page 270 - Erase the current number of seconds (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-92 Extensions 3 Console Display/Instructions Additional Information PC ! Assign or remove the extension to receive the message-waiting indication. Select (QWHU ...

Page 271 - Optional Extension Features

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-93 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming men...

Page 272 - Extension Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-94 Optional Extension Features 3 Extension Language 3 Use this procedure to change the language for an MLX telephone. It applies to Releases 1.1 and later only....

Page 273 - Procedure: Extension Language; For a single extension, select; and go to

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-95 Optional Extension Features 3 Procedure: Extension Language 3 Console Display/Instructions Additional Information PC ! Go to the second screen of the System ...

Page 278 - = extension entered in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-100 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Enter the pool dial-out code. ! Allow or restrict the extension from ...

Page 279 - Calling Restrictions; Routing” on page –401; Summary: Calling Restrictions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-101 Optional Extension Features 3 Calling Restrictions 3 Use this procedure to change individual extension calling restrictions to one of the following: ■ Unres...

Page 280 - Procedure: Calling Restrictions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-102 Optional Extension Features 3 Procedure: Calling Restrictions 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! Selec...

Page 281 - Copy Calling Restrictions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-103 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Select the appropriate restriction. Press the button or function key ...

Page 282 - Summary: Copy Calling Restrictions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-104 Optional Extension Features 3 If you are copying restrictions to a block of extensions, they must be sequentially numbered. The extensions you are copying t...

Page 283 - Procedure: Copy Calling Restrictions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-105 Optional Extension Features 3 Procedure: Copy Calling Restrictions 3 Console/Display Instructions Additional Information PC ! Select the Extensions menu. ! ...

Page 284 - Single Extension Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-106 Optional Extension Features 3 ● Single Extension Procedure Console Display/Instructions Additional Information PC ! Specify the extension from which you wan...

Page 285 - Block Procedure; Enter the logical ID of the last extension in the block (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-107 Optional Extension Features 3 ◆ Block Procedure Console Display/Instructions Additional Information PC ! Specify the extension from which you want to copy c...

Page 286 - ARS Restriction Level For Extensions; “UDP

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-108 Optional Extension Features 3 ARS Restriction Level For Extensions 3 Use this procedure to assign an ARS restriction level to an extension. Outgoing calls c...

Page 288 - = extension entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-110 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Erase the current Restriction Level (x). ! Enter the restriction leve...

Page 289 - Forced Account Code Entry

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-111 Optional Extension Features 3 Forced Account Code Entry 3 Use this procedure to assign or remove Forced Account Code Entry. When this feature is programmed ...

Page 291 - Microphone Operation; Procedure: Microphone Operation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-113 Optional Extension Features 3 Microphone Operation 3 Use this procedure to enable or disable microphones on MLX telephones (except QCC operator positions). ...

Page 293 - Authorization Codes; home extension; Summary: Authorization Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-115 Optional Extension Features 3 Authorization Codes 3 The Authorization Code feature allows you to pick up someone else’s telephone, enter your authorization ...

Page 294 - Procedure: Authorization Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-116 Optional Extension Features 3 Procedure: Authorization Codes 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! Go to ...

Page 295 - xxxxxxxxxxx; Enter the Authorization Code.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-117 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Erase the current authorization code ( xxxxxxxxxxx ). ! Enter the Aut...

Page 296 - Remote Call Forwarding; “Principal User for Personal; Summary: Remote Call Forwarding

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-118 Optional Extension Features 3 Remote Call Forwarding 3 Use this procedure to allow or disallow the Remote Call Forwarding capability, which permits users to...

Page 297 - Toggle LED On/Off or; Procedure: Remote Call Forwarding

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-119 Optional Extension Features 3 Console Procedure ([WHQVLRQV → More → 5HPRWH)UZG → Toggle LED On/Off or Dial ext. no. → (QWHU → ([LW → ([LW PC Procedure → → →...

Page 298 - Delayed Call Forwarding

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-120 Optional Extension Features 3 Console/Display Instructions Additional Information PC ! Specify the extension. ! Assign or remove remote call forwarding from...

Page 299 - Summary: Delayed Call Forwarding

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-121 Optional Extension Features 3 Summary: Delayed Call Forwarding 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 4b, ...

Page 300 - Procedure: Delayed Call Forwarding

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-122 Optional Extension Features 3 Procedure: Delayed Call Forwarding 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! Go...

Page 304 - Primary Cover Ring Delay; Summary: Primary Cover Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-126 Optional Extension Features 3 Primary Cover Ring Delay 3 The Primary Cover Ring Delay option replaces the Delay Ring Interval programmed on a systemwide bas...

Page 305 - Procedure: Primary Cover Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-127 Optional Extension Features 3 Procedure: Primary Cover Ring Delay 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! G...

Page 307 - Secondary Cover Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-129 Optional Extension Features 3 Secondary Cover Ring Delay 3 The Secondary Cover Ring Delay option replaces the Delay Ring Interval programmed on a systemwide...

Page 308 - Procedure: Secondary Cover Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-130 Optional Extension Features 3 Procedure: Secondary Cover Ring Delay 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. !...

Page 309 - Erase the current number of rings (; xxxx = number entered in Step 5

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-131 Optional Extension Features 3 Console Display/Instructions Additional Information PC ! Specify the sender ’s extension. ! Save your entry. Select (QWHU . ! ...

Page 310 - Group Coverage Ring Delay; Summary: Group Coverage Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-132 Optional Extension Features 3 Group Coverage Ring Delay 3 The Group Cover Ring Delay option replaces the Delay Ring Interval programmed on a systemwide basi...

Page 311 - Procedure: Group Coverage Ring Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-133 Optional Extension Features 3 Procedure: Group Coverage Ring Delay 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! ...

Page 313 - HotLine

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-135 Optional Extension Features 3 HotLine 3 Use this procedure to enable or disable the HotLine feature on a single-line telephone set or device. Summary: HotLi...

Page 315 - Display Preference; Procedure: Display Preference

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-137 Optional Extension Features 3 Display Preference 3 In Release 6.0 and later systems, use this procedure to specify display preferences for incoming inside c...

Page 316 - Select a display preference.; extension number entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-138 Optional Extension Features 3 Console/Display Instructions Additional Information PC ! Go to the third screen of the Extensions menu. ! Select Display Prefe...

Page 317 - to assign a display preference

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-139 Optional Extension Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU or 1H[W If you select 1H[W to assign a ...

Page 318 - Optional Group Features; Pickup Groups

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-140 Optional Group Features 3 3 Optional Group Features 3 The procedures in this section describe how to program the following optional features: ■ Pickup Group...

Page 319 - Procedure: Pickup Groups

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-141 Optional Group Features 3 Procedure: Pickup Groups 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! Select Call Pick...

Page 320 - Group Paging; xx = number entered in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-142 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Specify the extension. ! Assign or remove the extension from the pickup g...

Page 321 - Summary: Group Paging; Procedure: Group Paging

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-143 Optional Group Features 3 Summary: Group Paging 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 7b, Group Paging Fa...

Page 323 - Group Coverage Member Assignments; receivers; “Group Coverage Receiver” on page –167

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-145 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Continue to assign the extension to another paging group or go to Step 9....

Page 325 - = number entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-147 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Select Group Coverage. ! Enter the number of the coverage group ( nn = 1 ...

Page 326 - Group Coverage Delay Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-148 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Continue to assign the extension to another coverage group or go to Step ...

Page 327 - Procedure: Group Coverage Delay Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-149 Optional Group Features 3 Procedure: Group Coverage Delay Interval 3 Console/Display Instructions Additional Information PC ! Select the Options menu. ! Go ...

Page 328 - Group Calling Member Assignments; “Extension Status”; Summary: Group Calling Member Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-150 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. ...

Page 329 - Inspect Yes; Dial calling; Procedure: Group Calling Member Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-151 Optional Group Features 3 Inspect Yes Copy Option No Console Procedure ([WHQVLRQV → More → *US&DOOLQJ → 0HPEHUV → Dial calling group ext. no. → (QWHU → ...

Page 331 - Group Calling Line/Trunk or Pool Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-153 Optional Group Features 3 Console/Display Instructions Additional Information PC ! Continue to assign the extension to another calling group or go to Step 1...

Page 334 - Optional Group Calling Features; Hunt Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-156 Optional Group Calling Features 3 Optional Group Calling Features 3 This section includes programming procedures for the following optional group calling fe...

Page 337 - Group Calling Delay Announcements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-159 Optional Group Calling Features 3 Group Calling Delay Announcements 3 Use this procedure to designate the announcement devices used to play messages to call...

Page 338 - Procedure: Group Calling Delay Announcements

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-160 Optional Group Calling Features 3 Procedure: Group Calling Delay Announcements 3 Console Display/Instructions Additional Information PC ! Select the Extensi...

Page 339 - Select Primary Announcements or Secondary Announcement.; announcement device; XXXXXXX

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-161 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Enter the extension number of the calling group. ! Save your entr...

Page 340 - Group Calling Announcement Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-162 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Continue to assign the delay announcement device extension to ano...

Page 342 - Select Announcement Interval.; =announcement delay interval; Enter the announcement delay interval.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-164 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Enter the extension number of the calling group. ! Save your entr...

Page 343 - Group Calling Repeat Announcement; Procedure: Group Calling Repeat Announcement

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-165 Optional Group Calling Features 3 Group Calling Repeat Announcement 3 Use this procedure to set the secondary announcement to repeat after the Announcement ...

Page 345 - Group Coverage Receiver

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-167 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Select Repeat announcement. ! Enter the Yes or No. ! Assign repea...

Page 346 - Summary: Group Coverage Receiver; Procedure: Group Coverage Receiver

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-168 Optional Group Calling Features 3 Summary: Group Coverage Receiver 3 Programmable by System Manager, Integrated Administration Mode All Idle Condition Not r...

Page 347 - = number entered in Step 5

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-169 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Select Group Calling. ! Select Group Coverage. ! Enter the extens...

Page 348 - Group Calling Overflow and Thresholds

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-170 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Assign or remove the coverage group as the receiver for the calli...

Page 352 - Select Number Based Overflow.; Enter the number of calls in the queue before coverage (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-174 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Assign or remove the group or directory as overflow backup covera...

Page 354 - Group Calling Message-Waiting Indicator

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-176 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU to return to Step 10 or 1H[W to ret...

Page 357 - Group Calling Calls-In-Queue Alarm Thresholds; all

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-179 Optional Group Calling Features 3 Group Calling Calls-In-Queue Alarm Thresholds 3 Use this procedure to specify the number of calls that wait in the calling...

Page 363 - Group Type; Voice Messaging System) is connected

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-185 Optional Group Calling Features 3 Group Type 3 Use this procedure to determine whether or not the system automatically logs in members of a calling group af...

Page 364 - Procedure: Group Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-186 Optional Group Calling Features 3 Summary: Group Type 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 7d, Group Cal...

Page 366 - Queue Control

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-188 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Specify the type of login for the group that occurs after a power...

Page 367 - Summary: Queue Control

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-189 Optional Group Calling Features 3 Remote-access calls to a calling group, coverage calls directed to a calling group, and all outside/CO calls are not eligi...

Page 368 - Procedure: Queue Control

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-190 Optional Group Calling Features 3 Procedure: Queue Control 3 Console Display/Instructions Additional Information PC ! Select the Extensions menu. ! Go to th...

Page 369 - to program the next calling group.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-191 Optional Group Calling Features 3 Console/Display Instructions Additional Information PC ! Select Queue Control. ! Enter the extension number of the group. ...

Page 370 - System Features

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-192 System Features 3 System Features 3 This section contains programming instructions for the optional system features that affect all or most system users and...

Page 371 - Transfer Return Time; Procedure: Transfer Return Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-193 System Features 3 Transfer Return Time 3 Use this procedure to specify the number of times the telephone rings before a call transferred to another inside t...

Page 372 - Use 0 to indicate that calls are not returned.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-194 System Features 3 Console/Display Instructions Additional Information PC ! Select Transfer. ! Select Return Time. ! Erase the current number of rings ( x )....

Page 375 - Specify manual or automatic transfer completion.; Transfer Audible

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-197 System Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . If you selected 7UDQVIHU , continue with Step 6. ...

Page 376 - Summary: Transfer Audible; Procedure: Transfer Audible

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-198 System Features 3 Summary: Transfer Audible 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 8a, System Features Fac...

Page 377 - Type of Transfer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-199 System Features 3 Console/Display Instructions Additional Information PC ! Select Transfer Audible. ! Specify whether the outside caller hears music or ring...

Page 378 - Procedure: Type of Transfer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-200 System Features 3 Valid Entries Voice Announce, Ring Inspect No Copy Option No Console Procedure 2SWLRQV → 7UDQVIHU → 7\SH → 9RLFH$QQRXQFH or 5LQJ → (QWHU →...

Page 381 - Call Park Return Time; Procedure: Call Park Return Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-203 System Features 3 Call Park Return Time 3 Use this procedure to specify the number of seconds before a call put on hold with the Park feature is returned to...

Page 382 - Delay Ring Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-204 System Features 3 Console/Display Instructions Additional Information PC ! Erase the current number of seconds ( xxx ). ! Enter the number of seconds before...

Page 383 - Procedure: Delay Ring Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-205 System Features 3 Console Procedure 2SWLRQV → 'HOD\5LQJ → Drop → Dial no. of rings → (QWHU → ([LW PC Procedure → → 7 + I → Type no. of rings → → Procedure: ...

Page 384 - Automatic Callback Interval; Procedure: Automatic Callback Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-206 System Features 3 Automatic Callback Interval 3 Use this procedure to specify the number of times the telephone rings at the originator’s telephone before t...

Page 386 - Extension Status; Procedure: Extension Status

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-208 System Features 3 Extension Status 3 Use this procedure to specify whether the Extension Status (ES) feature is used in Hotel mode or Group Calling/Call Man...

Page 387 - SMDR Language; “System Language” on page 5.; Summary: SMDR Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-209 System Features 3 Console/Display Instructions Additional Information PC ! Select Extension Status. ! Specify the extension status mode. ! Save your entry. ...

Page 388 - Procedure: SMDR Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-210 System Features 3 Inspect No Copy Option No Console Procedure More → /DQJXDJH → 60'5 → Select language → (QWHU → ([LW PC Procedure → → → Select language → →...

Page 389 - SMDR Call Report Format

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-211 System Features 3 Console/Display Instructions Additional Information PC ! Specify the SMDR language. ! Save your entry. Select (QWHU . ! Return to the Syst...

Page 390 - Procedure: SMDR Call Report Format

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-212 System Features 3 Console Procedure 2SWLRQV → 60'5 → )RUPDW → %DVLF60'5 or ,6'160'5 → (QWHU → ([LW → ([LW PC Procedure → → → or → → → Procedure: SMDR Call R...

Page 391 - SMDR Call Length; Summary: SMDR Call Length

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-213 System Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select (...

Page 392 - Procedure: SMDR Call Length; inserts a page break in

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-214 System Features 3 Procedure: SMDR Call Length 3 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Select SMDR. ! Select Ca...

Page 393 - SMDR Calls Recorded on Call Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-215 System Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select (...

Page 394 - Procedure: SMDR Calls Recorded on Call Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-216 System Features 3 Procedure: SMDR Calls Recorded on Call Report 3 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Select...

Page 395 - SMDR Account Code Format; Procedure: SMDR Account Code Format

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-217 System Features 3 SMDR Account Code Format 3 For calls made using an authorization code, SMDR can be programmed to have either the “home extension” or the a...

Page 397 - SMDR Talk Time; Procedure: SMDR Talk Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-219 System Features 3 SMDR Talk Time 3 In Release 4.2 and later systems, the Talk field was added to the SMDR call record. The talk field is designed for the ME...

Page 399 - Inside Dial Tone; Procedure: Inside Dial Tone

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-221 System Features 3 Inside Dial Tone 3 Use this procedure to set the inside (system) dial tone to be either different from, or the same as, the outside line/t...

Page 400 - Reminder Service Cancel

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-222 System Features 3 Console/Display Instructions Additional Information PC ! Select Inside Dial Tone. ! Specify which dial tone you want for inside. ! Save yo...

Page 401 - Procedure: Reminder Service Cancel

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-223 System Features 3 Valid Entries 0000 to 2359 Inspect No Copy Option No Console Procedure To deactivate Reminder Service Cancel: 2SWLRQV → 5HPLQGHU6UY → Drop...

Page 402 - hhmm

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-224 System Features 3 Console/Display Instructions Additional Information PC ! Erase the current reminder service time ( xxxx ) if assigned. ! Enter the time of...

Page 406 - Host System Dial Codes for Behind Switch Mode

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-228 System Features 3 Host System Dial Codes for Behind Switch Mode 3 Use this procedure to assign the host system dial codes for the Transfer, Conference, and ...

Page 408 - Recall Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-230 System Features 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select (...

Page 409 - Procedure: Recall Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-231 System Features 3 Procedure: Recall Timer 3 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Go to the second screen of t...

Page 410 - Interdigit Timers

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-232 System Features 3 Interdigit Timers 3 This procedure to program interdigit timers has not yet been implemented. If situations occur where a caller is attemp...

Page 411 - Procedure: Allowed Lists; If you do not enter a list number, List 0; le

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-233 System Features 3 Procedure: Allowed Lists 3 Console Display/Instructions Additional Information PC ! Select the Tables menu. ! Select Allowed List. ! Enter...

Page 412 - nnnnnn; Assign Allowed Lists to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-234 System Features 3 Console/Display Instructions Additional Information PC ! Erase the current area code/exchange ( nnnnnn ). ! Enter the allowed area code/ex...

Page 413 - Procedure: Assign Allowed Lists to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-235 System Features 3 Console Procedure 7DEOHV → $OORZ7R → Dial list no. → (QWHU → Dial ext. no. → (QWHU → ([LW → ([LW PC Procedure → → Type list no. → → Type e...

Page 415 - Disallowed Lists; Summary: Disallowed Lists

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-237 System Features 3 Disallowed Lists 3 Use this procedure to establish Disallowed Lists. These lists are telephone numbers that cannot be dialed from specifie...

Page 416 - Procedure: Disallowed Lists; Erase the current telephone (; = list number entered in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-238 System Features 3 Procedure: Disallowed Lists 3 Console Display/Instructions Additional Information PC ! Select the Tables menu. ! Select Disallowed List. !...

Page 417 - Assign Disallowed Lists to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-239 System Features 3 Console/Display Instructions Additional Information PC ! Enter the disallowed telephone number (n = up to 12 digits). Dial or type [ n ]. ...

Page 418 - Procedure: Assign Disallowed Lists to Extensions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-240 System Features 3 Procedure: Assign Disallowed Lists to Extensions 3 Console Display/Instructions Additional Information PC ! Select the Tables menu. ! Sele...

Page 420 - Night Service; Night Service Group Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-242 Night Service 3 Night Service 3 The procedures in this section cover how to program the following optional Night Service features: ■ Night Service Group Ass...

Page 421 - Procedure: Night Service Group Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-243 Night Service 3 Console Procedure To assign a calling group to a Night Service group: 1LJKW6UYFH → *URXS$VVLJQ → &DOOLQJ*URXS → Dial ext. no. of Night S...

Page 424 - Night Service with Outward Restriction

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-246 Night Service 3 Console/Display Instructions Additional Information PC ! Assign or remove the calling group(s) from the Night Service group. ! Return to the...

Page 426 - Select Emergency Allowed List.; To remove the password requirement,; If you do not wish to enter an Emergency; Allowed List, skip this step and go to

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-248 Night Service 3 Console/Display Instructions Additional Information PC ! Erase the current password ( xxxx ) if assigned. ! Enter a four-digit password ( n ...

Page 427 - Erase the current telephone number (; Select Exclusion List.; = list item number entered in Step 7

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-249 Night Service 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Erase the current telephone number ( n ) if assig...

Page 428 - Night Service with Time Set

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-250 Night Service 3 Console/Display Instructions Additional Information PC ! Specify the extension. ! Assign or remove the extension(s) from the exclusion list....

Page 429 - Summary: Night Service with Time Set

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-251 Night Service 3 NOTE: NOTE: NOTE: For Release 2.1 and earlier, after setting Start and Stop time for Night Service you must use the following procedure to s...

Page 430 - Procedure: Night Service with Time Set; Select the Night Service menu.; xxxxx; dhhmm

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-252 Night Service 3 Procedure: Night Service with Time Set 3 Console Display/Instructions Additional Information PC ! Select the Night Service menu. ! Select Ni...

Page 431 - Add or Change Stop Time Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-253 Night Service 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([L...

Page 432 - Activate/Deactivate Night Service Procedure; to turn Night Service on.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-254 Night Service 3 ■ Activate/Deactivate Night Service Procedure Console/Display Instructions Additional Information PC ! Turn Night Service On or Off. ! Save ...

Page 433 - Procedure: Night Service with Coverage Control

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-255 Night Service 3 Factory Setting Disabled Valid Entries Enable or Disable Inspect No Copy Option No Console Procedure 1LJKW6UYFH → &RYHU&RQWUO → (QDE...

Page 434 - Labeling; MLX-20L User ’s Guide; Extension Directory; “Optional Extension Features” on page 3–93

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-256 Labeling 3 Labeling 3 The procedures in this section cover how to add or change labels for the following: ■ Extension Directory ■ Lines or Trunks ■ Posted M...

Page 435 - Summary: Extension Directory; Procedure: Extension Directory

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-257 Labeling 3 Summary: Extension Directory 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 2a, System Numbering: Exten...

Page 436 - Erase the current label (; AAAAAAA

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-258 Labeling 3 Console/Display Instructions Additional Information PC ! Select Directory. ! Select Extension. ! Specify the extension you want to label. ! Save ...

Page 437 - to toggle between letters and; Lines or Trunks

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-259 Labeling 3 Console/Display Instructions Additional Information PC ! Enter a label for the extension. Use 3XQFWXDWLRQ to toggle between letters and punctuati...

Page 438 - Procedure: Lines or Trunks; Slot and port number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-260 Labeling 3 Procedure: Lines or Trunks 3 Console Display/Instructions Additional Information PC ! Go to the second screen of the System Programming menu. ! S...

Page 439 - Enter a label for the line or trunk.; Use; Dial or type the label.; Posted Message

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-261 Labeling 3 Console/Display Instructions Additional Information PC ! Erase the current label ( AAAAAAA ) if assigned. ! Enter a label for the line or trunk. ...

Page 440 - Summary: Posted Messages; Procedure: Posted Messages

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-262 Labeling 3 Summary: Posted Messages 3 Programmable by System Manager, Integrated Administration Mode All Idle Condition Not required Planning Form Form 8a, ...

Page 441 - Erase the current message (; Enter the new message.; Dial or type the message.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-263 Labeling 3 Console/Display Instructions Additional Information PC ! Select Posted Message. ! Enter the posted message number ( nn = 1 to 20). ! Save your en...

Page 442 - Group Calling

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-264 Labeling 3 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . NOTE: NOTE: NOTE: , not . Change additional messages by ...

Page 443 - Procedure: Group Calling

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-265 Labeling 3 Procedure: Group Calling 3 Console Display/Instructions Additional Information PC ! Go to the second screen of the System Programming menu. ! Sel...

Page 444 - Enter a label for the calling group.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-266 Labeling 3 Console/Display Instructions Additional Information PC ! Erase the current label ( AAAAAAA ) if assigned. ! Enter a label for the calling group. ...

Page 445 - System Speed Dial Directory; Procedure: System Speed Dial Directory

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-267 Labeling 3 System Speed Dial Directory 3 Use this procedure to establish System Speed Dial numbers for all system users. You can also use this procedure to ...

Page 447 - Enter a label for the speed dial code.; Erase the currently assigned telephone number (; = code entered in Step 4; not

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-269 Labeling 3 Console/Display Instructions Additional Information PC ! Erase the current label ( AAAAAAA ) if assigned. ! Enter a label for the speed dial code...

Page 448 - Select a display option.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-270 Labeling 3 Console/Display Instructions Additional Information PC ! Enter a telephone number for the speed dial code entered in Step 5 ( n = up to 20 digits...

Page 449 - Print Reports; Report Language; Procedure: Report Language

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-271 Print Reports 3 Print Reports 3 Use the procedures in this section to change the language for system reports and to print the system reports. Report Languag...

Page 451 - Printing System Reports

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-273 Print Reports 3 Printing System Reports 3 The communications system can be used to print a variety of reports. You can print individual reports or use the $...

Page 453 - Summary: Printing System Reports

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-275 Print Reports 3 NOTE: NOTE: NOTE: If you select the $OO option, keep in mind that the reports take several minutes to print. You may want to schedule use of...

Page 454 - Procedure: Printing System Reports

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-276 Print Reports 3 PC Procedure To print trunk information: → → → Select trunk type → To print extension information: → → → → Type extension no. → → To print a...

Page 457 - Memory Card; Card Types; “Backup” on page –282

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-279 Memory Card 3 Memory Card 3 A PCMCIA (Personal Computer Memory Card International Association) interface slot is present on the processor module. The slot i...

Page 458 - PCMCIA Memory Card

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-280 Memory Card 3 Figure 3–4. PCMCIA Memory Card LUCENT TECHNOLOGIES PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF LUCENT TECHNOLOGIES THAT I...

Page 459 - Inserting the Card; Inserting the Memory Card

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-281 Memory Card 3 Inserting the Card 3 To insert the card, hold the card with the Lucent logo facing up and the arrow pointing toward the slot. See Figure 3-5 f...

Page 460 - mmdd

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-282 Memory Card 3 Backup 3 Use this procedure to make a copy of your customized system data. You should create a backup at least three times during system insta...

Page 461 - “Restore” on page

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-283 Memory Card 3 NOTE: NOTE: NOTE: If the system performs a System Erase (frigid start), all programming is set to the default values. If a previous backup fil...

Page 464 - Automatic Backup; “Backup Messages” on page –290; nnnnnnnnnnn

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-286 Memory Card 3 Console/Display Instructions Additional Information PC ! Observe the backup completion screen. ! Return to the System Programming menu. Select...

Page 465 - Summary: Automatic Backup

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-287 Memory Card 3 NOTE: NOTE: NOTE: If an automatic backup fails for any reason (except when the failure results because the memory card is write-protected) the...

Page 466 - Procedure: Automatic Backup

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-288 Memory Card 3 Procedure: Automatic Backup 3 Console Display/Instructions Additional Information PC ! Insert the memory card into the PCMCIA interface slot o...

Page 468 - Weekly Backup Procedure; when you want the automatic backup to run each week.; Backup Messages; replaces

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-290 Memory Card 3 ◆ Weekly Backup Procedure Console/Display Instructions Additional Information PC ! Erase the current weekly backup day and time ( xxxxx ). ! E...

Page 469 - Backup Canceled

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-291 Memory Card 3 Backup Canceled 3 If the system detects an error, either on the memory card or with the backup file, or if you terminate the backup, this scre...

Page 470 - Card Is Write-Protected

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 3-292 Memory Card 3 Card Is Write-Protected 3 The memory card is write-protected. You must remove the memory card, flip the write-protect tab, reinsert the memory...

Page 471 - At the PC or with SPM: Type

Programming Procedures Page 4-1 4 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 4 Programming Procedures 4 This chapter contains procedures for all of the advanced programming features and options available on the System Programming menu, where e...

Page 472 - System Restart

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-2 Basic System Operating Conditions 4 Basic System Operating Conditions 4 The procedures in this section are all related to the system rather than to the operation of tel...

Page 473 - Summary: System Restart; Procedure: System Restart

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-3 Basic System Operating Conditions 4 Summary: System Restart 4 Programmable by Qualified support personnel Mode All Idle Condition Not required Planning Form Not applica...

Page 474 - “System Programming Position Assignment” on page 3–3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-4 Basic System Operating Conditions 4 Console/Display Instructions Additional Information PC ! Respond to the query. System Programming Position Assignment 4 Use this pro...

Page 475 - “System

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-5 Basic System Operating Conditions 4 Summary: System Programming Position Assignment 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form ...

Page 476 - Board Renumbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-6 Basic System Operating Conditions 4 Factory Setting English Valid Entries English, French, Spanish Inspect No Copy Option No Console Procedure More → /DQJXDJH → 6\VWHP/...

Page 477 - Procedure: Board Renumbering

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-7 Basic System Operating Conditions 4 Procedure: Board Renumbering 4 Console Display/Instructions Additional Information PC ! Select the System menu. ! Select Board Renum...

Page 478 - Mode of Operation; Equipment and Operations Reference.; Summary: Mode of Operation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-8 Basic System Operating Conditions 4 Mode of Operation 4 The system mode  Key, Behind Switch, or Hybrid/PBX  determines how the system operates and directly affects th...

Page 479 - Procedure: Mode of Operation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-9 Basic System Operating Conditions 4 Console Procedure 6\VWHP → 0RGH → Select mode → (QWHU PC Procedure → → Select mode → Procedure: Mode of Operation 4 Console Display/...

Page 480 - Automatic Maintenance Busy

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-10 Basic System Operating Conditions 4 Automatic Maintenance Busy 4 Automatic Maintenance Busy allows the system to take a malfunctioning trunk out of service for outgoin...

Page 481 - Procedure: Automatic Maintenance Busy; leaves malfunctioning trunks

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-11 Basic System Operating Conditions 4 Procedure: Automatic Maintenance Busy 4 Console Display/Instructions Additional Information PC ! Select the System menu. ! Select A...

Page 482 - “Set System Date” on page 3–7; and your system

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-12 Basic System Operating Conditions 4 Console/Display Instructions Additional Information PC ! Select the malfunctioning tie trunk service. ! Save your entry. Select (QW...

Page 483 - Summary: Set System Date; “Set System Time” on page 3–9; Summary: Set System Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-13 Basic System Operating Conditions 4 Summary: Set System Date 4 Programmable by. System Manager Mode All Idle Condition Not required Planning Form Form 1, System Planni...

Page 485 - from or to are not sequential.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-15 System Renumbering 4 In Release 6.0 and later systems (Hybrid/PBX mode only), you may choose non-local dial plan numbering to specify the numbering of extensions conne...

Page 487 - Select System Numbering Plan; actually a fixed dial code

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-17 System Renumbering 4 Select System Numbering Plan 4 ! WARNING: To avoid possible loss of system programming information, renumber the system before you program the res...

Page 488 - Summary: Select System Numbering Plan

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-18 System Renumbering 4 Summary: Select System Numbering Plan 4 Programmable by System Manager Mode All Idle Condition System idle Planning Form Form 2a, System Numbering...

Page 489 - “Block Renumbering” on page 4–21

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-19 System Renumbering 4 Console Display/Instructions Additional Information PC ! Select the appropriate system numbering plan. ! Observe the initialize space screen. ! Se...

Page 490 - “Single Renumbering” on page 3–14

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-20 System Renumbering 4 Single Renumbering 4 Use this procedure to assign a specified extension number to a telephone, accessory, line, pool (Hybrid/PBX only), calling gr...

Page 491 - “Block Renumbering” on page 3–16

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-21 System Renumbering 4 Block Renumbering 4 Use this procedure to assign extension numbers to a group of extensions, accessories, or lines. Both the original numbers and ...

Page 493 - Summary: Deleting Extension Ranges

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-23 System Renumbering 4 Summary: Deleting Extension Ranges 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition None Planning Form Form 2a, System Numbering: E...

Page 497 - QCC Operator Position; “QCC System Operator Positions” on page; Summary: QCC Operator Positions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-27 System Operator Positions 4 System Operator Positions 4 A system operator position, for a Queued Call Console (QCC) operator or a Direct-Line Console (DLC) operator, s...

Page 498 - “DLC Operator Positions” on page 3–29

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-28 System Operator Positions 4 DLC Operator Positions 4 DLC operator positions can be assigned to the first and fifth extension jacks on the first modules with digital or...

Page 499 - Lines and Trunks

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-29 Lines and Trunks 4 Lines and Trunks 4 The procedures in this section are used to assign optional features to individual lines and trunks. The following optional featur...

Page 500 - Type of Trunk

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-30 Lines and Trunks 4 Type of Trunk 4 Use this procedure to specify the type of trunk, loop-start (LS) or ground-start (GS), for each outside trunk connected to one of th...

Page 501 - Procedure: Type of Trunk

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-31 Lines and Trunks 4 Procedure: Type of Trunk 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select Loop-Start/Ground-Sta...

Page 505 - Single Line Procedure; Assign or remove touch tone signaling from the line/trunk.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-35 Lines and Trunks 4 ● Single Line Procedure Console/Display Instructions Additional Information PC ! Specify entry mode. Select (QWU\0RGH . ! Enter the number of the li...

Page 506 - Rotary Trunk Digit Transfer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-36 Lines and Trunks 4 ◆ Block Procedure Console/Display Instructions Additional Information PC ! Specify the block of 20 lines associated with 20 buttons on the system pr...

Page 507 - Procedure: Rotary Trunk Digit Transfer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-37 Lines and Trunks 4 Procedure: Rotary Trunk Digit Transfer 4 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Go to the second screen...

Page 508 - Ringing Frequency

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-38 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW . Ring...

Page 509 - Procedure: Ringing Frequency

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-39 Lines and Trunks 4 Procedure: Ringing Frequency 4 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Go to the second screen of the Op...

Page 510 - Second Dial Tone Timer; Summary: Second Dial Tone Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-40 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Specify 20 Hz or 25 Hz. ! Save your entry. Select (QWHU . ! Return to the System Programmin...

Page 511 - Procedure: Second Dial Tone Timer

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-41 Lines and Trunks 4 Procedure: Second Dial Tone Timer 4 Console Display/Instructions Additional Information PC ! Select the Options menu. ! Go to the second screen of t...

Page 512 - Disconnect Signaling Reliability; Reliable. Signal sent within a short time.; “Hold Disconnect Interval”

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-42 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Enter the second dial tone timer ( nnnn = 0 to 5,000 ms, in increments of 200 ms). Dial or ...

Page 513 - Summary: Disconnect Signaling Reliability

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-43 Lines and Trunks 4 Summary: Disconnect Signaling Reliability 4 Programmable by System Manager, Integrated Administration Mode All Idle Condition Not required Planning ...

Page 517 - Hold Disconnect Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-47 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Assign or remove the toll prefix requirement from the line/trunk. Select (QWHU or 'HOHWH . ...

Page 518 - “Disconnect Signaling Reliability” on page; Summary: Hold Disconnect Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-48 Lines and Trunks 4 NOTES: 1. If the disconnect interval is longer than the telephone company setting, the line is not released when a caller on hold hangs up. 2. Do no...

Page 519 - Procedure: Hold Disconnect Interval

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-49 Lines and Trunks 4 Procedure: Hold Disconnect Interval 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Go to the second ...

Page 521 - Specify touch-tone or rotary signaling for each block.; Principal User for Personal Line

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-51 Lines and Trunks 4 ◆ Block Procedure Console/Display Instructions Additional Information PC ! Specify the block of 20 lines associated with 20 buttons on the system pr...

Page 522 - Summary: Principal User for Personal Line; Procedure: Principal User for Personal Line

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-52 Lines and Trunks 4 Summary: Principal User for Personal Line 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 4b, Analog Multil...

Page 523 - Assign or remove the extension as principal user.; sspp; Logical ID number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-53 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Select Principal User. ! Enter the line or trunk number to which you are assigning a princi...

Page 524 - QCC Queue Priority Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-54 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Continue to assign a principal user to another line or trunk, or go to Step 9. Select 1H[W ...

Page 525 - Procedure: QCC Queue Priority Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-55 Lines and Trunks 4 Console Procedure To program a single line/trunk: /LQHV7UXQNV → More → 4&&3ULRU → Dial priority level → (QWHU → Select entry mode → Dial tru...

Page 526 - Specify the QCC priority lines.; = QCC queue priority entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-56 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Select QCC Queue Priority. ! Enter the QCC priority level ( n = 1 to 7). ! Save your entry....

Page 528 - QCC Operator to Receive Calls; “Remote Access Features” on page 337.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-58 Lines and Trunks 4 ◆ Block Procedure Console Display/Instructions Additional Information PC ! Specify the block of 20 lines associated with the 20 line buttons on the ...

Page 529 - Summary: QCC Operator to Receive Calls; Procedure: QCC Operator to Receive Calls

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-59 Lines and Trunks 4 Summary: QCC Operator to Receive Calls 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 2c, System Nu...

Page 532 - Assign or remove the lines for the specified QCC operator.; Loop-Start Identification Delay

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-62 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Return to the System Programming menu. Select ([LW twice. ◆ Block Procedure Console/Display...

Page 534 - Procedure: Loop-Start Identification Delay; lu

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-64 Lines and Trunks 4 Procedure: Loop-Start Identification Delay 4 Console/Display Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Go to the ...

Page 536 - Clock Synchronization; for more information about the appropriate setting. If

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-66 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Return to the System Programming menu. Select ([LW twice. Clock Synchronization 4 Use this ...

Page 537 - Summary: Clock Synchronization; Procedure: Clock Synchronization

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-67 Lines and Trunks 4 Summary: Clock Synchronization 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 3b, Incoming Trunks: DS1 Con...

Page 539 - Select the 800 NI-BRI module port to be the primary clock source.; = slot number entered in Step x

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-69 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . If the slot selected in Step 5 contains a 100D module, cont...

Page 540 - Select the 800 NI-BRI module port to be the secondary clock source.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-70 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Enter the slot number of the module to contain the secondary system clock. ! Save your entr...

Page 541 - = slot number entered in Step 5

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-71 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Select Tertiary. ! Enter the slot number of the module to contain the tertiary system clock...

Page 542 - Trunks to Pools Assignment; “Automatic Route

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-72 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Select the port on the 800 NI-BRI module to be the tertiary clock source. ! Save your entry...

Page 543 - Summary: Trunks to Pools Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-73 Lines and Trunks 4 If you want to reassign a line/trunk to a different pool, you must remove it from the current pool before you assign it to the new pool. Once you as...

Page 544 - Procedure: Trunks to Pools Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-74 Lines and Trunks 4 Inspect Yes Copy Option Yes Console Procedure To program a single line/trunk: /LQHV7UXQNV → 3RROV → Dial pool dial-out code → Select entry mode → Di...

Page 545 - Enter the pool number.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-75 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Enter the pool number. ! Save your entry. Select (QWHU . ! Specify the pool line(s). ● ◆ ● ...

Page 547 - Copy Options for Lines/Trunks; If you are copying options to a block of lines/trunks, they must be

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-77 Lines and Trunks 4 Copy Options for Lines/Trunks 4 Use this procedure to copy options assigned to loop-start or ground-start trunks, Tie trunks, or DID trunks. Note th...

Page 548 - Procedure: Copy Options for Lines and Trunks

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-78 Lines and Trunks 4 Summary: Copy Options for Lines/Trunks 4 Programmable by System Manager Mode All (but note differences) Idle Condition Not required Planning Form Fo...

Page 549 - Single Trunk Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-79 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Select Copy. ! Specify trunk(s). ● ◆ ● Single Trunk Procedure Console/Display Instructions ...

Page 550 - Enter the trunk number to copy to.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-80 Lines and Trunks 4 Console/Display Instructions Additional Information PC ! Enter the trunk number to copy to. ! Continue to copy options from this trunk or to another...

Page 552 - Uniform Dial Plan Facilities; Switch Identifiers; must; program switch

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-82 Uniform Dial Plan Facilities 4 Uniform Dial Plan Facilities 4 Release 6.0 and later systems, Hybrid/PBX mode only, provide support for Uniform Dial Plan (UDP) faciliti...

Page 553 - Summary: Switch Identifiers

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-83 Uniform Dial Plan Facilities 4 Wherever possible, the same switch identifiers should be used for the same switch across a network. For example, LEGEND A is identified ...

Page 554 - For a single trunk, go to

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-84 Uniform Dial Plan Facilities 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Go to the second screen of the Lines and Tr...

Page 555 - trunk number entered in Step 2.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-85 Uniform Dial Plan Facilities 4 ● Single Trunk Procedure Console/Display Instructions Additional Information PC ! Specify a single trunk identifier. Select 6Z1XP6LQJOH ...

Page 557 - DS1 Facilities; Type of DS1 Facility

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-87 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Assign or remove the switch identifier. Select (QWHU or 'HOHWH or You may continue to assign ...

Page 558 - and the valid range for each threshold.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-88 DS1 Facilities 4 If the type is T1 and the type of channel emulation is tie trunk, you must specify whether the lines/trunks are TIE-PBX, Toll, or Switched 56 Data ser...

Page 559 - “PRI Facilities” on page 4–165; Summary: Type of DS1 Facility

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-89 DS1 Facilities 4 In Release 6.0 and later systems, T1 S56 service is not supported for tandeming applications. Use PRI instead. If you select T1, channels can emulate ...

Page 561 - Procedure: Type of DS1 Facility; Select the Lines and Trunks menu.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-91 DS1 Facilities 4 To select T1- All Tie: → → Type slot no. → → → → → , , or → → → → → To select T1- Tie: → → Type slot no. → → → → → , , or → → Type channel no. → → → →...

Page 562 - = slot number entered in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-92 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Select Loop-Start/Ground-Start/DS1. ! Enter the slot number in the control unit that contains...

Page 565 - Continue to assign the channel to another slot or go to Step 13.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-95 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Continue to assign the channel to another slot or go to Step 13. Select 1H[W . Return to Step...

Page 566 - Assign or remove the channel.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-96 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Assign or remove the channel. Select (QWHU or 'HOHWH . You may continue to assign or remove a...

Page 567 - S56 Data Procedure; Dial Mode Procedure.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-97 DS1 Facilities 4 ◆ S56 Data Procedure Console Display/Instructions Additional Information PC ! Enter the channel number ( nn = 1 to 24). ! Assign or remove the channel...

Page 568 - Direction Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-98 DS1 Facilities 4 ▲ Direction Procedure Console/Display Instructions Additional Information PC ! Select Direction. ! Continue to assign direction to the next channel or...

Page 569 - Trunk Seizure Type Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-99 DS1 Facilities 4 ✚ Trunk Seizure Type Procedure Console/Display Instructions Additional Information PC ! Select Trunk Seizure Type. If ,QW\SH was selected in Step 3 of...

Page 570 - Answer Supervision Timing Procedure; = number entered in Step 1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-100 DS1 Facilities 4 Answer Supervision Timing Procedure Console Display/Instructions Additional Information PC ! Erase the current answer supervision time ( nnnn ) . !...

Page 571 - Disconnect Timing Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-101 DS1 Facilities 4 ✱ Disconnect Timing Procedure Console/Display Instructions Additional Information PC ! Erase the current disconnect time ( nnnn ). ! Enter the new di...

Page 572 - Dial Mode Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-102 DS1 Facilities 4 Dial Mode Procedure Console Display/Instructions Additional Information PC ! Choose an option. ! Continue to assign Dial Mode type to the next chan...

Page 576 - Switched 56 Dial Plan Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-106 DS1 Facilities 4 Switched 56 Dial Plan Routing 4 Dial plan routing provides a way to route incoming calls received on a Switched 56 Network line. An incoming call is ...

Page 577 - Switched 56 Data Dial Plan Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-107 DS1 Facilities 4 Switched 56 Data Dial Plan Routing 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Go to the second sc...

Page 578 - Expected Digits Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-108 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Select an option. ▲ ✚ ▲ Expected Digits Procedure Console Display/Instructions Additional ...

Page 580 - Frame Format

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-110 DS1 Facilities 4 Frame Format 4 Use this procedure to specify the framing format for the 100D module as D4-compatible or Extended Superframe. Your selection must matc...

Page 581 - Select a format type.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-111 DS1 Facilities 4 Console Display/Instructions Additional Information PC ! Select Loop-Start/Ground-Start/DS1. ! Enter the slot number in the control unit that contain...

Page 582 - Zero Code Suppression

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-112 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW twice. ...

Page 583 - Procedure: Zero Code Suppression

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-113 DS1 Facilities 4 Procedure: Zero Code Suppression 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select Loop-Start/Gro...

Page 584 - Signaling Mode

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-114 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Select Suppression. ! Select AMI zero code suppression or bipolar 8 zero substitution. ! Sav...

Page 585 - Procedure: Signaling Mode

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-115 DS1 Facilities 4 Factory Setting Robbed bit Valid Entries Robbed Bit, Common Channel Inspect No Copy Option No Console Procedure /LQHV7UXQNV → /6*6'6 → Dial slot no. ...

Page 586 - Line Compensation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-116 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Select Signaling. ! Select the type of signaling. ! Save y...

Page 587 - Summary: Line Compensation; Procedure: Line Compensation

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-117 DS1 Facilities 4 Summary: Line Compensation 4 Programmable by System Manager Mode All Idle Condition 100D module idle Planning Form Form 3b, Incoming Trunks: DS1 Conn...

Page 588 - Select Line Compensation.; Return to the System Programming menu

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-118 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Enter the slot number in the control unit that contains the 100D module( nn = 1 to 17). ! Sa...

Page 589 - Channel Service Unit

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-119 DS1 Facilities 4 Channel Service Unit 4 Use this procedure to specify the type of equipment provided by the local telephone company as foreign exchange or special acc...

Page 590 - Select the type of channel unit.; xx = slot number entered in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-120 DS1 Facilities 4 Console/Display Instructions Additional Information PC ! Select Loop-Start/Ground-Start/DS1. ! Enter the slot number in the control unit that contain...

Page 591 - Tie Trunks; Equipment and Operations Reference; Direction

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-121 Tie Trunks 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW twice. Tie ...

Page 594 - Tie Trunk Seizure Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-124 Tie Trunks 4 Tie Trunk Seizure Type 4 Use this procedure to specify whether the seizure type of incoming or outgoing tie trunk is wink, delay, immediate, or automatic...

Page 595 - Procedure: Tie Trunk Type; = option name selected in Step 3

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-125 Tie Trunks 4 Procedure: Tie Trunk Type 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select Tie Lines. ! Select Intyp...

Page 597 - “Uniform Dial Plan

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-127 Tie Trunks 4 E&M Signal 4 Use this procedure to specify the type of tie trunk signal, as follows: ■ E&M Mode: — 1S, Type 1 Standard. Tie trunks that are conne...

Page 599 - Dial Mode

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-129 Tie Trunks 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Specify the type of signaling for the trunk. ! Continue to ass...

Page 603 - Tie Trunk Dial Tone

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-133 Tie Trunks 4 ◆ Block Procedure Console/Display Instructions Additional Information PC ! Specify the block of 20 lines associated with the 20 line buttons on the syste...

Page 604 - Procedure: Tie Trunk Dial Tone

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-134 Tie Trunks 4 Console Procedure To program a single line/trunk: /LQHV7UXQNV → 7,(/LQHV → 'LDOWRQH → (QWU\0RGH → Dial trunk no. → (QWHU or 'HOHWH → ([LW → ([LW → ([LW T...

Page 605 - Enter the number of the trunk (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-135 Tie Trunks 4 Console Display/Instructions Additional Information PC ! Select Dial Tone. ! Specify the line(s). ● ◆ ● Single Line Procedure Console/Display Instruction...

Page 607 - Tie Trunk Answer Supervision Time; Procedure: Tie Trunk Answer Supervision Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-137 Tie Trunks 4 Tie Trunk Answer Supervision Time 4 Use this procedure to specify the tie trunk answer supervision time in milliseconds. This is the time limit for the c...

Page 609 - Enter the answer supervision time (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-139 Tie Trunks 4 Console Display/Instructions Additional Information PC ! Erase the current number of milliseconds ( nnnn ). ! Enter the answer supervision time ( nnnn = ...

Page 610 - Disconnect Time; Procedure: Disconnect Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-140 Tie Trunks 4 Disconnect Time 4 Use this procedure to specify the tie trunk disconnect time limit in milliseconds. Summary: Disconnect Time 4 Programmable by System Ma...

Page 612 - Enter the disconnect time (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-142 Tie Trunks 4 Console Display/Instructions Additional Information PC ! Erase the current disconnect time ( nnnn ). ! Enter the disconnect time ( nnnn = 140 to 2,400 ms...

Page 613 - DID Trunks; Block Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-143 DID Trunks 4 DID Trunks 4 This section covers programming DID trunks and includes procedures for the following: ■ Block Assignment ■ DID Trunk Type ■ Disconnect Time ...

Page 614 - Procedure: Block Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-144 DID Trunks 4 Console Procedure To program a single line/trunk: /LQHV7UXQNV → ',' → %ORFN → Dial trunk block no. → (QWHU → E QWU\0RGH → Type the line/trunk no. → (QWHU...

Page 617 - DID Trunk Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-147 DID Trunks 4 ◆ Block Procedure Console Display/Instructions Additional Information PC ! Specify the DID trunks associated with 20 buttons on the system programming co...

Page 618 - Procedure: DID Trunk Type

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-148 DID Trunks 4 Procedure: DID Trunk Type 4 Console/Display Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select DID. ! Select Type. ! Ent...

Page 620 - Inspect No; Procedure:Disconnect Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-150 DID Trunks 4 Inspect No Copy Option Yes Console Procedure /LQHV7UXQNV → ',' → 'LVFRQQHFW → Dial trunk no. → (QWHU → Drop → Dial no. of ms → (QWHU → ([LW → ([LW PC Pro...

Page 622 - Expected Digits; Summary: Expected Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-152 DID Trunks 4 Expected Digits 4 Use this procedure to tell the system how many digits are sent by the local telephone company. NOTE: NOTE: NOTE: In Release 6.0 and lat...

Page 623 - Procedure: Expected Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-153 DID Trunks 4 Procedure: Expected Digits 4 Console/Display Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select DID. ! Select Expected D...

Page 624 - Erase the current number of expected digits (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-154 DID Trunks 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Erase the current number of expected digits ( n ). ! Enter the...

Page 625 - Delete Digits; Procedure: Delete Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-155 DID Trunks 4 Delete Digits 4 Use this procedure to specify the number of leading digits to be deleted from the digits sent by the local telephone company. Use this pr...

Page 627 - Press Drop

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-157 DID Trunks 4 Console Display/Instructions Additional Information PC ! Erase the current number of delete digits ( n ). ! Enter the number of digits to delete ( n = 0 ...

Page 628 - Add Digits; Procedure: Add Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-158 DID Trunks 4 Add Digits 4 Use this procedure to specify the number of leading digits that must be added to the digits sent by the local telephone company. Use this pr...

Page 630 - Enter the number of digits to add (; Signaling; = block entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-160 DID Trunks 4 Console Display/Instructions Additional Information PC ! Erase the current number of added digits ( nnn ). ! Enter the number of digits to add ( n = 1 to...

Page 632 - Specify Rotary or Touch Tone.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-162 DID Trunks 4 Console Display/Instructions Additional Information PC ! Select Signaling. ! Enter the trunk block ( n = 1 or 2). ! Save your entry. Select (QWHU . ! Spe...

Page 633 - Invalid Destination; “QCC Operator to Receive Call Types” on page –294; Summary: Invalid Destination

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-163 DID Trunks 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW twice. Inva...

Page 634 - Procedure: Invalid Destination

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-164 DID Trunks 4 Procedure: Invalid Destination 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select DID. ! Select Invali...

Page 635 - PRI Facilities

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-165 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW twice. ...

Page 636 - “DS1 Facilities” on; Switch Type; other

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-166 PRI Facilities 4 NOTE: NOTE: NOTE: If you are adding PRI facilities to an existing system, certain values must be set correctly. To inspect or change these values, se...

Page 637 - “B-Channel Groups” on page 4–172

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-167 PRI Facilities 4 The following rules apply to PRI tandem trunks in PBX or network mode: ■ A single unused B-channel group number is automatically assigned to all 23 B...

Page 638 - Procedure: Switch Type; ss

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-168 PRI Facilities 4 Procedure: Switch Type 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select PRI. ! Select Switch Typ...

Page 639 - Telephone Number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-169 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Specify the switch type. ! Save your entry. Select (QWHU ....

Page 640 - Copy Option; Procedure: Telephone Number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-170 PRI Facilities 4 Copy Option No Console Procedure /LQHV7UXQNV → 35, → 3KRQH1XPEHU → Dial trunk no. → (QWHU → Drop → Dial telephone no. → (QWHU → ([LW → ([LW PC Proced...

Page 642 - Use this procedure to perform the following:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-172 PRI Facilities 4 B-Channel Groups 4 Use this procedure to perform the following: ■ Assign B-channels to a group. ■ Associate individual ISDN channels (that can place ...

Page 645 - Enter the B-channel slot and port number.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-175 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Enter the B-channel group number ( nn = 1 to 80). ! Save your entry. Select (QWHU . ! Enter ...

Page 646 - = number entered in Step 12

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-176 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Select Lines. ! Enter the B-channel group number ( nn = 1 to 80 ). ! Save your entry. Select...

Page 648 - Network Service; You can enter a service not shown on the Network Service screen by

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-178 PRI Facilities 4 ◆ Block Procedure Console Display/Instructions Additional Information PC ! Specify the block of 20 lines associated with 20 buttons on the system pro...

Page 649 - Summary: Network Service

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-179 PRI Facilities 4 Summary: Network Service 4 Programmable by. System Manager Mode Hybrid/PBX, Key Idle Condition Not required Planning Form Form 3b, Incoming Trunks: D...

Page 651 - Specify a network service.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-181 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Specify a network service. ● ◆ ■▲ ✱ ● AT&T Toll Procedure Console Display/Instructions...

Page 652 - ESS Local Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-182 PRI Facilities 4 ◆ 5ESS Local Procedure Console Display/Instructions Additional Information PC ! Specify a 5ESS local service. ! Save your entry. Select (QWHU . ! Rep...

Page 655 - Copy Telephone Number to Send; “Switch Type”; Summary: Copy Telephone Number to Send

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-185 PRI Facilities 4 Copy Telephone Number to Send 4 Use this procedure to indicate whether or not the telephone number to send to the network (for calls going out over I...

Page 656 - Procedure: Copy Telephone Number to Send

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-186 PRI Facilities 4 Procedure: Copy Telephone Number to Send 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select PRI. !...

Page 658 - Incoming Routing; “Switch Type” on; Summary: Incoming Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-188 PRI Facilities 4 Incoming Routing 4 Use this procedure to specify whether incoming routing is either by line appearance or according to dial plan. Dial Plan Routing i...

Page 659 - Procedure: Incoming Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-189 PRI Facilities 4 Procedure: Incoming Routing 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select PRI. ! Select B-Cha...

Page 661 - Telephone Number to Send

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-191 PRI Facilities 4 Telephone Number to Send 4 Use this procedure to assign the telephone number to send to the network when outgoing calls are made on an ISDN line. If ...

Page 662 - Procedure: Telephone Number to Send

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-192 PRI Facilities 4 Procedure: Telephone Number to Send 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select PRI. ! Sele...

Page 663 - Base Number with Extension Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-193 PRI Facilities 4 ● Base Number with Extension Procedure Console Display/Instructions Additional Information PC ! Erase the current base number ( N ). ! Enter a base t...

Page 664 - Line Telephone Number Procedure; = line entered in Step 1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-194 PRI Facilities 4 ● Line Telephone Number Procedure Console Display/Instructions Additional Information PC ! Enter the line number ( nnn ). ! Save your entry. Select (...

Page 665 - Test Telephone Number; Procedure: Test Telephone Number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-195 PRI Facilities 4 Test Telephone Number 4 Use this procedure to assign a test line or trunk telephone number for each 100D module installed in the control unit. The nu...

Page 667 - Timers and Counters; Use this procedure to set timer and counter thresholds.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-197 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Erase the current test telephone number ( N ). ! Enter a telephone number of up to 12 digits...

Page 668 - The timers and counters are listed below.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-198 PRI Facilities 4 If the network does not respond before the programmed time or count, the system takes the appropriate corrective action. The timers and counters are ...

Page 669 - Summary: Timers and Counters

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-199 PRI Facilities 4 Summary: Timers and Counters 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 3b, Incoming Trunks: DS1 Connec...

Page 670 - Procedure: Timers and Counters

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-200 PRI Facilities 4 Procedure: Timers and Counters 4 Console Display/Instructions Additional Information PC ! Select the Lines and Trunks menu. ! Select PRI. ! Select Pr...

Page 671 - To select other timers, press More to go; to the second PRI Settings screen.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-201 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Enter the number of the slot in the control unit that contains the 100D module ( nn = 1 to 1...

Page 673 - Terminal Equipment Identifier; Procedure: Terminal Equipment Identifier

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-203 PRI Facilities 4 Terminal Equipment Identifier 4 Use this procedure to assign the link layer address of a piece of equipment connected to each D-channel. Normally, on...

Page 675 - Erase the current identification number (; Enter the new identification number (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-205 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Erase the current identification number ( nn ). ! Enter th...

Page 676 - Dial Plan Routing; “Switch

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-206 PRI Facilities 4 Dial Plan Routing 4 Dial plan routing provides a way to route incoming calls on a “per B-channel group” basis. An incoming call is routed by matching...

Page 677 - Summary: Dial Plan Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-207 PRI Facilities 4 Summary: Dial Plan Routing 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 3b, Incoming Trunks: DS1 C...

Page 678 - Procedure: Dial Plan Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-208 PRI Facilities 4 To specify Total Digits: → → → Type entry no. → → 7 + I → Type digits → → → → To specify Delete Digits: → → → Type entry no. → → 7 + I → Type delete ...

Page 681 - Local Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-211 PRI Facilities 4 ✖ Local Procedure Console Display/Instructions Additional Information PC ! Select a service for the B-channel group. ! Continue to assign the service...

Page 682 - MCI Toll Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-212 PRI Facilities 4 ✱ MCI Toll Procedure Console Display/Instructions Additional Information PC ! Select a miscellaneous service. ! Continue to assign the service to ano...

Page 683 - Miscellaneous Procedure; nnnnn; Enter the 5-digit code that corresponds to the service selected.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-213 PRI Facilities 4 l Miscellaneous Procedure Console Display/Instructions Additional Information PC ! Select a miscellaneous service. ! Continue to assign the service t...

Page 685 - Patterns Procedure; Erase the current number of digits to match entry (; Leave field blank to match any pattern.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-215 PRI Facilities 4 ❍ Patterns Procedure Console Display/Instructions Additional Information PC ! Enter the entry number ( nn = 0 to 15). ! Save your entry. Select (QWHU...

Page 686 - Total Digits Procedure; Erase the current number of total digits (; Enter the new total number of digits (; Use 0 to match any number of digits.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-216 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Program additional options by returning to Step 4 of the main procedure or go to Step 8. ! R...

Page 687 - Delete Digit Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-217 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Continue to assign the digits to another routing entry or go to Step 6. Select 1H[W . Return...

Page 688 - Enter the new number of digits to delete (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-218 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Erase the current number of delete digits ( nn ). ! Enter the new number of digits to delete...

Page 689 - Add Digits Procedure; Erase the current number of add digits (; Enter the new number of digits to add (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-219 PRI Facilities 4 ▲ Add Digits Procedure Console Display/Instructions Additional Information PC ! Enter the entry number ( nn = 0 to 15). ! Save your entry. Select (QW...

Page 690 - Outgoing Tables; routed by the; Network Selection Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-220 PRI Facilities 4 Outgoing Tables 4 PRI provides tables that work in conjunction with personal lines, pools, and ARS tables to route calls. The following tables specif...

Page 691 - Summary: Network Selection Tables; Procedure: Network Selection Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-221 PRI Facilities 4 Summary: Network Selection Tables 4 Programmable by System Manager Mode Key and Hybrid/PBX Idle Condition Not required Planning Form Form 3b, Incomin...

Page 693 - Special Services Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-223 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Erase the current dial prefix ( n ). ! Enter the dial prefix. Dial or type [n]. Ã ! Continue...

Page 694 - Summary: Special Services Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-224 PRI Facilities 4 Summary: Special Services Tables 4 Programmable by System Manager Mode Key and Hybrid/PBX Idle Condition Not required Planning Form Form 3b, Incoming...

Page 695 - Procedure: Special Services Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-225 PRI Facilities 4 Table 4–3. Special Services Table Procedure: Special Services Tables 4 Console Display/Instructions Additional Information PC ! Select the Lines and ...

Page 698 - Operator Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-228 PRI Facilities 4 ◆ Operator Procedure Console Display/Instructions Additional Information PC ! Enter the table number ( n = 0 to 7). ! Save your entry. Select (QWHU ....

Page 700 - Delete Digits Procedure; Erase the current number of digits (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-230 PRI Facilities 4 ▲ Delete Digits Procedure Console Display/Instructions Additional Information PC ! Enter the table number ( n = 0 to 7). ! Save your entry. Select (Q...

Page 701 - “Automatic

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-231 PRI Facilities 4 Call-by-Call Service Table 4 When a call is placed on a Call-by-Call B-channel group, a specific service is selected. The selected service depends on...

Page 705 - Enter a pattern of up to eight digits (; Voice/Data Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-235 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Enter a pattern of up to eight digits ( n = 0 to 9). Dial or type [ n ]. Ã ! Assign a patter...

Page 706 - Assign to another CBC services list or go to Step 5.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-236 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Specify voice, data, or both. ! Assign to another CBC services list or go to Step 5. Select ...

Page 707 - Specify a Network Service.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-237 PRI Facilities 4 Console Display/Instructions Additional Information PC ! Specify a Network Service. ✚ ✱ ▲ ◆ ✚ AT&T Toll Procedure Console Display/Instructions ...

Page 710 - Enter the 5-digit code for the other service.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-240 PRI Facilities 4 ✱ Miscellaneous Procedure Console Display/Instructions Additional Information PC ! Specify a service. ! Continue to specify the service for another s...

Page 712 - Erase the current number of delete digits (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-242 PRI Facilities 4 ▲ Delete Digits Procedure Console Display/Instructions Additional Information PC ! Enter the list number ( n = 0 to 9). ! Save your entry. Select (QW...

Page 713 - BRI Facilities; “Clock Synchronization” on page 4–66

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-243 BRI Facilities 4 BRI Facilities 4 The procedures in this section provide the steps for programming the following options for Basic Rate Interface (BRI) facilities con...

Page 715 - Erase the current SPID.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-245 BRI Facilities 4 Console Display/Instructions Additional Information PC ! Select Service Profile Identifier (SPID) and Directory Number (DN). ! Enter the line/trunk n...

Page 716 - Timers; Use this procedure to set timer thresholds.; T203 Timer. Maximum time that the link layer can remain inactive.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-246 BRI Facilities 4 Console Display/Instructions Additional Information PC ! Erase the current DN. ! Enter the new DN. Dial or type [ xxxxxxxxxx ]. Ã ! Save your entry. ...

Page 717 - Table

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Procedures Page 4-247 BRI Facilities 4 ■ T303 Timer. Times the delay in network response when the communications system sends a setup message to initiate an outgoing call. ■ T305 Timer. Ti...

Page 720 - This section contains the following summaries:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-250 Extensions 4 4 Extensions 4 This section contains the following summaries: ■ Assigning outside lines or trunks to the buttons on a telephone (including line...

Page 729 - “Data Features” on page –431

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-259 Extensions 4 Analog Multiline Telephones with Voice Announce to Busy 4 Use this procedure to dedicate a voice or voice pair to provide the Voice Announce to...

Page 730 - Auxiliary Equipment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-260 Extensions 4 Auxiliary Equipment 4 The procedures in this section describe the steps needed to perform the following: ■ Identify the line/trunk jacks used f...

Page 731 - Procedure: Music on Hold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-261 Extensions 4 Inspect No Copy Option No Console Procedure $X[(TXLS → 0XVLF2Q+ROG → Dial line/trunk no. → (QWHU → ([LW PC Procedure → → Type line/trunk no. → ...

Page 732 - Loudspeaker Paging

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-262 Extensions 4 Console Display/Instructions Additional Information PC ! Assign or remove the line/trunk assignment. Select (QWHU or 'HOHWH . ! Return to the S...

Page 733 - Procedure: Loudspeaker Paging

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-263 Extensions 4 Procedure: Loudspeaker Paging 4 Console Display/Instructions Additional Information PC ! Select the Auxiliary Equipment menu. ! Select Loudspea...

Page 735 - Maintenance Alarms

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-265 Extensions 4 Maintenance Alarms 4 Use this procedure to identify the line/trunk jack that connects an external alerting device that sounds or flashes when m...

Page 738 - If you do not want to change the current; setting for number of rings before transfer,

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-268 Extensions 4 Procedure: Voice Messaging System and Automated Attendant 4 Console Display/Instructions Additional Information PC ! Select the Auxiliary Equip...

Page 739 - Use 0 to specify that calls are not transferred to backup position.; Erase the current touch-tone duration setting (; Enter the touch-tone duration in milliseconds (; Enter

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-269 Extensions 4 Console Display/Instructions Additional Information PC ! Enter the number of rings before calls are transferred to the backup position ( n = 0 ...

Page 740 - Enter the touch-tone interval in milliseconds (; for touch-tone interval, you have finished

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-270 Extensions 4 Console Display/Instructions Additional Information PC ! Select Touch-Tone Interval. ! Erase the current touch-tone interval setting ( xxx ). !...

Page 741 - Computer Telephony Integration (CTI) Link

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-271 Extensions 4 Computer Telephony Integration (CTI) Link 4 Release 5.0 and later supports the use of an MLX port as a Computer Telephony Integration (CTI) lin...

Page 743 - Select the Auxiliary Equipment menu.; “CTI Link Programming Errors” on page

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-273 Extensions 4 PC Procedure Busy out the board first: → → Type the slot no. → → → Program the CTI link: → → Type extension number → → → Restore the slot. This...

Page 744 - CTI Link Programming Errors

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-274 Extensions 4 ! Save your entry. Select (QWHU . ! Return to the System Programming menu. Select ([LW twice. CTI Link Programming Errors 4 During the programm...

Page 745 - Extension Selected Is System Programming Port

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-275 Extensions 4 Extension Selected Is System Programming Port 4 This message appears if you have chosen an extension that has been programmed as a system progr...

Page 746 - Port Reserved for Operator Positions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-276 Extensions 4 Port Reserved for Operator Positions 4 This message appears when the port that you are programming as the CTI link is on the Operator Position ...

Page 767 - Summary: Extended Call Completion

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-297 QCC Optional Features 4 Extended (Directed) Call Completion 4 Use this procedure to specify one of the two basic options shown below for QCC operator positi...

Page 772 - senders; “Group Coverage Receiver” on page –309; Summary: Group Coverage Member Assignments

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-302 Optional Group Features 4 Group Coverage Member Assignments 4 Use this procedure to assign or remove an extension from a coverage group. A coverage group is...

Page 778 - Summary: Group Calling Delay Announcement

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-308 Optional Group Calling Features 4 Summary: Group Calling Delay Announcement 4 Programmable by System Manager Mode All Idle Condition Not required Planning F...

Page 791 - Summary Camp-On Return Time

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-321 System Features 4 Type of Transfer 4 Use this procedure to specify whether the system automatically selects an Intercom or System Access Ring or Voice butto...

Page 804 - Allowed Lists

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-334 System Features 4 Allowed Lists 4 Use this procedure to establish Allowed Lists. These lists are telephone numbers that can be dialed from specified telepho...

Page 807 - Remote Access Features

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-337 Remote Access Features 4 Remote Access Features 4 This section covers the following Remote Access features: ■ Remote Access over Networked Tandem and Tie Tr...

Page 808 - Use a nonpublished remote access number.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-338 Remote Access Features 4 levels, protect access codes, and distribute access codes only to individuals who have been fully advised of the sensitive nature o...

Page 809 - Local Users Calling out on Networked Lines; remote; system, use the procedures outlined in the section,; Remote Users Calling out on Local Lines; local; trunks connected to your MERLIN LEGEND

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-339 Remote Access Features 4 Remote Access over Networked Tandem PRI and Tie Trunks 4 In Release 6.0 and later systems, Hybrid/PBX mode only, an ARS call origin...

Page 810 - “Remote Access without; Remote Access Trunk Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-340 Remote Access Features 4 2. Specify that all tie trunks (that is, networked tandem tie trunks) and/or all non-tie trunks (that is, all PRI tandem trunks) wi...

Page 811 - Summary: Remote Access Trunk Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-341 Remote Access Features 4 Summary: Remote Access Trunk Assignment 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 3a...

Page 812 - Specify how the line/trunk is used with remote access.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-342 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Select Lines and Trunks. ! Enter the line/trunk for remote access usage ( ...

Page 813 - Remote Access Automatic Callback

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-343 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. S...

Page 814 - Procedure: Remote Access Automatic Callback

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-344 Remote Access Features 4 Procedure: Remote Access Automatic Callback 4 Console/Display Instructions Additional Information PC ! Select the Lines and Trunks ...

Page 815 - Remote Access without Barrier Codes; “Remote Access with Barrier Codes” on page –357

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-345 Remote Access Features 4 Console Display/Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu. S...

Page 816 - Summary: Remote Access without Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-346 Remote Access Features 4 ■ ARS Facility Restriction Level (Hybrid/PBX only). Allows or disallows use of outgoing trunks by assigning a facility restriction ...

Page 817 - Procedure: Remote Access without Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-347 Remote Access Features 4 To assign/remove Disallowed Lists: /LQHV7UXQNV → 5HPRWH$FFVV → 1RQ7,( or 7,(/LQHV → 'LVDOORZ/VW → Dial list no. → (QWHU → ([LW → ([...

Page 820 - Allowed or Disallowed Lists Procedure; Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-350 Remote Access Features 4 ■ Allowed or Disallowed Lists Procedure Console/Display Instructions Additional Information PC ! Enter the list you want to assign ...

Page 821 - “Remote Access without Barrier Codes” on page –345; Summary: Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-351 Remote Access Features 4 The systemwide barrier code length can range from a minimum of 4 characters to a maximum of 11 characters. The default length is 7....

Page 822 - Procedure: Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-352 Remote Access Features 4 Console Procedure To establish or remove code requirements: /LQHV7UXQNV → 5HPRWH$FFVV → 1RQ7LH or 7,(/LQHV → %DUULHU&RGH → Spec...

Page 823 - to change the barrier

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-353 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Select Remote Access. ! Select an option. ● ! Select Code Information. ! S...

Page 824 - Establish or Remove Barrier Code Requirements Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-354 Remote Access Features 4 ● Establish or Remove Barrier Code Requirements Procedure Console/Display Instructions Additional Information PC ! Select Barrier C...

Page 825 - Change Barrier Code Length Procedure; Enter the new length of the code (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-355 Remote Access Features 4 ◆ Change Barrier Code Length Procedure When the systemwide barrier code length is changed, all barrier codes are erased and must be...

Page 826 - Change Barrier Code Procedure; Erase the current code (; Enter a code of up to 11 digits [; yy

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-356 Remote Access Features 4 ◆ Change Barrier Code Procedure Console/Display Instructions Additional Information PC ! Enter the barrier code ID number ( nn = 1 ...

Page 827 - Remote Access with Barrier Codes; “Remote; Summary: Remote Access with Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-357 Remote Access Features 4 Remote Access with Barrier Codes 4 Use this procedure to change the class of restriction for individual remote access barrier codes...

Page 828 - Procedure: Remote Access with Barrier Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-358 Remote Access Features 4 Inspect No Copy Option No Console Procedure /LQHV7UXQNV → 5HPRWH$FFVV → %DUULHU&RGH → 5HVWULFWLRQ → Dial barrier code no. → (QW...

Page 829 - Select Barrier Code Access.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-359 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Select Barrier Code Access. ! Select an option. ● ◆ ■ ● Change Current Cal...

Page 830 - Specify a restriction.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-360 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Specify a restriction. ! Continue to assign the restriction to another bar...

Page 831 - Erase the current ARS FRL (; Change Allowed/Disallowed Lists Procedure; = barrier code entered in Step 1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-361 Remote Access Features 4 Console/Display Instructions Additional Information PC ! Erase the current ARS FRL ( n ). ! Enter a new ARS FRL ( n = 0 to 6). Dial...

Page 833 - Automatic Route Selection; “Remote Access Features” on page –337

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-363 Automatic Route Selection 4 Automatic Route Selection 4 This section contains programming procedures for the following Automatic Route Selection (ARS) featu...

Page 837 - ARS Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-367 Automatic Route Selection 4 ARS Tables 4 Use this procedure for the following tasks: ■ To specify type of table (6-digit, area code, exchange,or 1 + 7-digit...

Page 838 - Procedure: ARS Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-368 Automatic Route Selection 4 PC Procedure → → → Type table no. → → Select table type → → Type entry no. → → 7 + → Type no. → → → Procedure: ARS Tables 4 Cons...

Page 839 - Specify a table type.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-369 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Enter the table number ( nn = 1 to 16). ! Save your entry. Select (QWHU...

Page 840 - Start and Stop Times for Subpatterns

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-370 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Erase the current entry ( nnn ). ! Enter an area code or exchange of up...

Page 841 - Summary: Start and Stop Times for Subpatterns; Procedure: Start and Stop Times for Subpatterns

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-371 Automatic Route Selection 4 In Release 6.0 and later systems, if you are setting up ARS to allow local users to make cost-efficient calls on trunks connecte...

Page 843 - Enter the start time for Subpattern B (; hh; Select Subpattern B Stop Time.; This is also the start time for Subpattern A.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-373 Automatic Route Selection 4 Console Display/Instructions Additional Information PC ! Erase the current start time ( xxxx ). ! Enter the start time for Subpa...

Page 844 - Enter the stop time for Subpattern B (; Pool Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-374 Automatic Route Selection 4 Console Display/Instructions Additional Information PC ! Erase the current stop time ( xxxx ). ! Enter the stop time for Subpatt...

Page 845 - “Dial 0 Table” on page –393; Summary: Pool Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-375 Automatic Route Selection 4 2. For Dial 0 and Special Numbers N11 calls routed from systems with only private trunks, the private trunks must be assigned to...

Page 846 - Select Automatic Route Selection.; Subpattern A Procedure.; Subpattern B Procedure.; nnm

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-376 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Select Automatic Route Selection. ! Select pool routing for Subpattern ...

Page 847 - Enter a pool dial-out code of up to 3 digits on which to route calls.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-377 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Enter a pool dial-out code of up to 3 digits on which to route calls. !...

Page 848 - Facility Restriction Level; = table number entered in Step 1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-378 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Enter a pool dial-out code of up to 3 digits on which to route calls. !...

Page 849 - Summary: Facility Restriction Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-379 Automatic Route Selection 4 Summary: Facility Restriction Level 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form F...

Page 851 - Enter the restriction level (

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-381 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Enter the restriction level ( n = 0 to 6). ! Continue to enter FRL for ...

Page 852 - Digit Absorption

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-382 Automatic Route Selection 4 Console Display/Instructions Additional Information PC ! Enter the restriction level ( n = 0 to 6). ! Continue to enter FRL for ...

Page 853 - Summary: Digit Absorption; Procedure: Digit Absorption

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-383 Automatic Route Selection 4 NOTES: 1. Pool routes must be programmed before you assign digit absorption. 2. In Release 6.0 and later systems where remote us...

Page 855 - Erase the current number of absorbed digits (; Enter the number of digits to be absorbed (; Subpattern B Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-385 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Erase the current number of absorbed digits ( nn ). ! Enter the number ...

Page 857 - Other Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-387 Automatic Route Selection 4 Other Digits 4 Use this procedure to specify other (extra) digits that must be added by the system to the beginning of the numbe...

Page 858 - Procedure: Other Digits; Press More and; select

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-388 Automatic Route Selection 4 Procedure: Other Digits 4 Console/Display Instructions Additional Information PC ! Select the Tables menu. ! Select Automatic Ro...

Page 860 - N11 Special Numbers Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-390 Automatic Route Selection 4 N11 Special Numbers Tables 4 Use this procedure to specify Facility Restriction Level (FRL) and/or digits that must be added whe...

Page 861 - Procedure: N11 Special Numbers Tables

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-391 Automatic Route Selection 4 Procedure: N11 Special Numbers Tables 4 Console/Display Instructions Additional Information PC ! Select the Tables menu. ! Selec...

Page 862 - Change FRL Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-392 Automatic Route Selection 4 Console Display/Instructions Additional Information PC ! Select an option. ● ◆ ● Change FRL Procedure Console/Display Instructio...

Page 863 - Other Digits Procedure; Dial 0 Table; = table number entered in Step 4

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-393 Automatic Route Selection 4 ◆ Other Digits Procedure Console Display/Instructions Additional Information PC ! Erase the current other digits ( x ). ! Enter ...

Page 864 - Summary: Dial 0 Table; Procedure: Dial 0 Table

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-394 Automatic Route Selection 4 Summary: Dial 0 Table 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form Form 3g, Automa...

Page 867 - ARS Digits Procedure

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-397 Automatic Route Selection 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programming menu...

Page 868 - Voice and/or Data Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-398 Automatic Route Selection 4 Voice and/or Data Routing 4 Use this procedure to route voice, data, or voice and data. The voice/data specification is used mai...

Page 871 - UDP Pool Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-401 UDP (Uniform Dial Plan) Routing 4 UDP (Uniform Dial Plan) Routing 4 This section includes programming procedures for assigning Uniform Dial Plan (UDP) routi...

Page 872 - “Trunks to Pools Assignment” on page 4–72; Summary: UDP Pool Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-402 UDP (Uniform Dial Plan) Routing 4 UDP Pool Routing 4 Before beginning this procedure, assign tandem tie or PRI trunks to pools. To do so, see “Trunks to Poo...

Page 873 - Procedure: UDP Pool Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-403 UDP (Uniform Dial Plan) Routing 4 Procedure: UDP Pool Routing 4 Console/Display Instructions Additional Information PC ! Select the Tables menu. ! Select UD...

Page 875 - UDP Facility Restriction Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-405 UDP (Uniform Dial Plan) Routing 4 Console/Display Instructions Additional Information PC ! Save your entry. Select (QWHU . ! Return to the System Programmin...

Page 876 - Procedure: UDP Route Facility Restriction Level

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-406 UDP (Uniform Dial Plan) Routing 4 Inspect No Copy Option No Console Procedure 7DEOHV → 8'35RXWLQJ → Dial pattern no. → (QWHU → Dial route no. → (QWHU → )5/ ...

Page 878 - UDP Digit Absorption; UDP pool routes must be programmed before you assign digit

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-408 UDP (Uniform Dial Plan) Routing 4 Console/Display Instructions Additional Information PC ! Continue to enter a restriction level for another route in the pa...

Page 879 - Summary: UDP Digit Absorption; Procedure: UDP Digit Absorption

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-409 UDP (Uniform Dial Plan) Routing 4 Summary: UDP Digit Absorption 4 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form N...

Page 880 - Enter the route number (; = pattern number entered in Step 3; = route number entered in Step 5

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-410 UDP (Uniform Dial Plan) Routing 4 Console/Display Instructions Additional Information PC ! Enter the number of the pattern ( nn = 1 to 20). ! Save your entr...

Page 882 - UDP Other Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-412 UDP (Uniform Dial Plan) Routing 4 UDP Other Digits 4 Use this procedure to specify other (extra) digits that must be added by the system to the beginning of...

Page 883 - Procedure: UDP Other Digits

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-413 UDP (Uniform Dial Plan) Routing 4 Procedure: UDP Other Digits 4 Console/Display Instructions Additional Information PC ! Select the Tables menu. ! Select UD...

Page 885 - UDP Voice and/or Data Routing

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-415 UDP (Uniform Dial Plan) Routing 4 Console/Display Instructions Additional Information PC ! Continue to specify other digits for another route in the current...

Page 889 - Summary: Night Service Group Assignment

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-419 Night Service 4 Summary: Night Service Group Assignment 4 Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 9a, Night S...

Page 893 - “Optional Extension Features” on page –277

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-423 Labeling 4 Labeling 4 This section contains summaries on adding or changing labels for the following: ■ Extension Directory ■ Lines or Trunks ■ Posted Messa...

Page 895 - Summary: Posted Message

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-425 Labeling 4 Summary: Posted Message 4 Programmable by System Manager, Integrated Administration Mode All Idle Condition Not required Planning Form Form 8a, L...

Page 901 - Data Features; Other Data Programming Procedures

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-431 Data Features 4 Data Features 4 This section covers the programming procedure for analog multiline telephones connected by a General-Purpose Adapter (GPA) t...

Page 903 - Console Display Instructions; The system automatically assigns the; Inspect feature (Inspct or

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-433 Data Features 4 Procedure: Analog Multiline Telephones at Data Workstations 4 Console Display Instructions Additional Information PC ! Go to the second scre...

Page 904 - B Data

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-434 Data Features 4 Console/Display Instructions Additional Information PC ! Assign or remove the voice/data pair. Select (QWHU or 'HOHWH . You may continue to ...

Page 905 - The adjunct extension number cannot

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-435 Data Features 4 Procedure: 2B Data 4 Console Display Instructions Additional Information PC ! Go to the second screen of the system programming menu. ! Sele...

Page 906 - Integrated Administration; Capabilities; . Since the AUDIX Voice Power and FAX Attendant applications use

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-436 Integrated Administration 4 Console Display/Instructions Additional Information PC ! Assign or remove the 2B data pair. Select (QWHU or 'HOHWH You may conti...

Page 907 - Common Information

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-437 Integrated Administration 4 Common Information 4 The switch and the applications share the following information: ■ System numbering of extensions, trunks, ...

Page 908 - Programming through Integrated Administration

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-438 Integrated Administration 4 Table 4–6. Programming through Integrated Administration The information programmed through Integrated Administration is shared ...

Page 909 - Database Reconciliation Rules

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-439 Integrated Administration 4 Table 4–7. Database Reconciliation Rules When you finish programming the common information, you can complete any remaining syst...

Page 910 - “Backup” on page –445

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-440 Memory Card 4 Memory Card 4 A PCMCIA (Personal Computer Memory Card International Association) interface slot is present on the processor module. The slot i...

Page 911 - shows a sample Translation card.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-441 Memory Card 4 Figure 4–4 shows a sample Translation card. Figure 4–4. PCMCIA Memory Card LUCENT TECHNOLOGIES PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETA...

Page 912 - for the proper way to insert the memory

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-442 Memory Card 4 Inserting the Card 4 To insert the card, hold the card with the Lucent logo facing up and the arrow pointing toward the slot. See Figure 4–5 f...

Page 913 - Memory Card Formatting; Only 4 MB Series I or Series II PCMCIA memory cards may be

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-443 Memory Card 4 Memory Card Formatting 4 The memory card may have to be formatted before you begin any manual or automatic backup procedures. This section det...

Page 914 - Format Warning; Memory Card Formatting Messages

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-444 Memory Card 4 Format Warning 4 This screen appears if you respond to the system prompt to format the memory card. Select <HV (or press ) to begin the mem...

Page 917 - “Restore Messages” on page –450

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-447 Memory Card 4 Restore 4 Use this procedure to restore system conditions that were backed up onto a translation memory card. The information in a backup file...

Page 920 - Restore Messages

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-450 Memory Card 4 Console/Display Instructions Additional Information PC ! Observe the restore progress screen. ! Observe the restore file validation screen. Re...

Page 921 - Card Removed after Confirmation; = filename selected; = system programming port

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-451 Memory Card 4 Card Removed after Confirmation 4 The memory card was removed from the PCMCIA interface slot while the restore was in progress. The restore is...

Page 922 - Card Failure Before Confirmation; “Card Types” on page –440

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-452 Memory Card 4 Card Failure Before Confirmation 4 If the restore fails because the card is damaged, repeat the restore procedure using a different file and/o...

Page 923 - Board Mismatch; Repeat the restore procedure with another file.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Common Administrative Procedures Page 4-453 Memory Card 4 Board Mismatch 4 A mismatch exists between the hardware components present on the current system and the hardware components reflected in the ...

Page 925 - Accessing centralized telephone programming; for the appropriate user or operator guide for details

Centralized Telephone Programming Page 5-1 5 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 5 Centralized Telephone Programming 5 This chapter describes centralized telephone programming for the system manager and includes the following informatio...

Page 926 - Introduction; Headset Hang Up

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-2 Introduction 5 Introduction 5 Centralized telephone programming allows the system manager to program any feature that can be programmed by individual telepho...

Page 927 - Access to Centralized Telephone Programming; Go to the second screen of the System Programming menu.; Select Centralized Programming.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-3 Access to Centralized Telephone Programming 5 Access to Centralized Telephone Programming 5 Access the Centralized Programming menu from the System Programmi...

Page 928 - “Telephone Programming; Program Extension

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-4 Program Extension 5 The following sections explain the use of menu selections for programming a single extension (Program Extension), and for using one exten...

Page 929 - = extension entered in Step 2

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-5 Program Extension 5 Console Display/Instructions Additional Information PC ! Select Program Extension. ! Specify the extension you want to program. ! Save yo...

Page 931 - Programming Codes; Telephone Programming Codes

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-7 Program Extension 5 Programming Codes 5 Table 5–1 provides a quick reference to the programming codes for the system features. Table 5–1. Telephone Programmi...

Page 935 - SA

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-11 Program Extension 5 Saved Number Dial Send/Remove Message * Signal (manual) + ext. no. System Access buttons Assign buttons † SA (Default Ring) SA Originate...

Page 936 - Using the List Feature Menu

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-12 Program Extension 5 Using the List Feature Menu 5 You can use the List Feature menu to select a feature, instead of using a programming code. When you selec...

Page 937 - Copy Extension; cannot be copied to or from.; Features That Can Be Copied; Features That Can Be Copied: All Telephones

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-13 Copy Extension 5 Copy Extension 5 The system manager uses the copy extension feature to copy an extension’s programmed buttons (with some exceptions) to one...

Page 942 - Feature Quick Reference; Account Code Entry

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-18 Feature Quick Reference 5 Feature Quick Reference 5 The following feature descriptions provide a quick reference for using centralized telephone programming...

Page 944 - Automatic Line Selection; . There is no way to cancel the operation. You must program; Summary: Automatic Line Selection

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-20 Feature Quick Reference 5 Automatic Line Selection 5 Select the order in which the system makes outside lines available to the user. NOTE: NOTE: NOTE: Your ...

Page 945 - Callback; “Disconnect; Summary: Automatic Callback

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-21 Feature Quick Reference 5 Callback 5 With Automatic Callback turned on, the system retries calls to busy extensions or busy trunk pools. Assign a Selective ...

Page 946 - Call Waiting

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-22 Feature Quick Reference 5 Call Waiting 5 With Call Waiting turned on, a user on a call will know that another call is waiting. The person at the extension h...

Page 947 - Coverage

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-23 Feature Quick Reference 5 Coverage 5 Assign a button to establish Coverage; senders’ calls are covered by receivers. Summary: Receiver Buttons–Primary, Seco...

Page 948 - Summary: Coverage VMS Off

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-24 Feature Quick Reference 5 Summary: Coverage VMS Off 5 This procedure prevents outside calls from being sent to voice mail. Telephones Analog multiline and M...

Page 949 - Do Not Disturb

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-25 Feature Quick Reference 5 Do Not Disturb 5 Assign a button to prevent calls from ringing at the telephone. Summary: Do Not Disturb 5 Telephones Analog multi...

Page 950 - Summary: Telephone Extension Status 1 and 2

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-26 Feature Quick Reference 5 Summary: Telephone Extension Status 1 and 2 5 Telephones Single-line, analog multiline, MLX telephones Mode All Programmable by Us...

Page 951 - calling group ext. no; Summary: Calling Group Supervisor

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-27 Feature Quick Reference 5 Group Calling 5 Assign buttons to allow the calling group supervisor to monitor the number of calls in the queue or to change call...

Page 952 - Group Page Auto Dial Button

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-28 Feature Quick Reference 5 Group Page Auto Dial Button 5 Assign a button to allow the user to broadcast an announcement to individuals or groups using a spea...

Page 953 - Summary: Headset Mute

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-29 Feature Quick Reference 5 Summary: Headset Mute 5 Assign a button to turn microphone operation on or off for both headset and handset. Telephones MLX teleph...

Page 954 - Messaging

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-30 Feature Quick Reference 5 Messaging 5 Assign a button to allow users to send, receive, and post messages. Summary: Leave Message After Calling 5 Telephones ...

Page 955 - Summary: Receiving Messages–Delete

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-31 Feature Quick Reference 5 Summary: Receiving Messages–Delete 5 Telephones Analog multiline display only Mode All Programmable by Users and system manager Pr...

Page 957 - Park Zone Auto Dial

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-33 Feature Quick Reference 5 Park Zone Auto Dial 5 Assign a button to allow DLC operators to hold a call at a specified extension or park zone. Summary: Park Z...

Page 958 - Pickup

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-34 Feature Quick Reference 5 Pickup 5 Assign buttons to allow users to answer calls that are ringing, parked, or on hold anywhere in the system. Summary: Picku...

Page 959 - Reminder Service; Ringing/Idle Line Preference

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-35 Feature Quick Reference 5 Reminder Service 5 Assign buttons to allow the system to make calls automatically at preset times and cancel reminder service call...

Page 960 - Summary: Ring Timing Options; Summary: Send Ringing Options

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-36 Feature Quick Reference 5 Summary: Ring Timing Options 5 Use this procedure to establish whether and how the individual lines or all lines ring at a telepho...

Page 961 - Saved Number Dial

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-37 Feature Quick Reference 5 Saved Number Dial 5 Assign a button to selectively save the last number dialed and call that number again without manually rediali...

Page 962 - System Access/Intercom Buttons; Assign Intercom Originate Only button:; Summary: Assign Shared System Access Buttons

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-38 Feature Quick Reference 5 System Access/Intercom Buttons 5 Assign Intercom or System Access buttons on telephones. Summary: Assign System Access/Intercom Bu...

Page 963 - System Speed Dial

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Centralized Telephone Programming Page 5-39 Feature Quick Reference 5 System Speed Dial 5 Assign a button to dial any 3-digit speed dial code. Summary: System Speed Dial 5 Telephones All Mode All Prog...

Page 965 - Support Telephone Number

Customer Support Information Page A-1 Support Telephone Number A MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 A Customer Support Information A Support Telephone Number 1 In the USA only, Lucent Technologies provides a toll-tree customer Helpline...

Page 966 - s business office of the following:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-2 Canadian Department of Communications (DOC) Interference Information A Canadian Department ofCommunications (DOC) InterferenceInformation 1 This digital apparatus...

Page 967 - FCC Notification and Repair Information; For tie line connection, the FIC is TL31M and the SOC is 9.0F.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-3 FCC Notification and Repair Information A If there are no directly terminated trunks, or if the only directly terminated facilities are personal lines, report t...

Page 968 - Installation and Operational Procedures; — Answered by the called station

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-4 Installation and Operational Procedures A Installation and Operational Procedures 1 The manuals for your system contain information about installation and operati...

Page 969 - DOC Notification and Repair Information; — A call is unanswered

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-5 DOC Notification and Repair Information A This equipment returns answer supervision on all DID calls forwarded back to the Public Switched Telephone Network. Perm...

Page 972 - MERLIN LEGEND; Model 511A Control Unit

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-8 Renseignements sur la notification du ministère des Communications du Canada A MERLIN LEGEND Model 511A Control Unit U L ® MADE IN U.S.A. LISTED 538E TELEPHONE EQ...

Page 973 - Security of Your System: Preventing Toll Fraud

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-9 Security of Your System: Preventing Toll Fraud A Security of Your System: Preventing Toll Fraud 1 As a customer of a new telephone system, you should be aware tha...

Page 974 - Toll Fraud Prevention

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-10 Toll Fraud Prevention A To minimize the risk of unauthorized access to your communications system: ■ Use a nonpublished Remote Access number. ■ Assign access cod...

Page 975 - Preventive Measures; Before connecting the caller to; In any event, it is not advisable to give anyone access to network

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-11 Toll Fraud Prevention A Physical Security, Social Engineering, and General Security Measures 1 Criminals called hackers may attempt to gain unauthorized access t...

Page 976 - FRL 0 for restriction to internal dialing only

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-12 Toll Fraud Prevention A ■ Any time a call appears to be suspicious, call the Lucent Technologies GBCS Fraud Intervention Center at 1 800 628-2888 (fraud interven...

Page 977 - This; If Outcalling is required by voice messaging system extensions:

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-13 Toll Fraud Prevention A In Release 3.1 and later systems, default local tables are factory-assigned an FRL of 2. This simplifies the task of restricting extensio...

Page 978 - Do not; use Automated Attendant prompts for Automatic Route Selection

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-14 Toll Fraud Prevention A Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems 1 Two areas of toll fraud risk associated with ...

Page 980 - Other Security Hints; Educating Users

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-16 Other Security Hints A ■ The maximum length should be used for each barrier code, and should be changed periodically. Barrier codes, like passwords, should consi...

Page 981 - Educating Operators; social engineering. Social engineering is a; Detecting Toll Fraud

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-17 Other Security Hints A ■ Never distribute the office telephone directory to anyone outside the company; be careful when discarding it (shred the directory). ■ Ne...

Page 982 - Establishing a Policy

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-18 Other Security Hints A Establishing a Policy 1 As a safeguard against toll fraud, follow these guidelines for your MERLIN LEGEND Communications System and voice ...

Page 983 - Choosing Passwords; Passwords should be the maximum length allowed by the system.; Sequential characters (for example 123456); Physical Security; Keep telephone wiring closets and equipment rooms locked.; Limiting Outcalling

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-19 Other Security Hints A Choosing Passwords 1 Passwords should be the maximum length allowed by the system. Passwords should be hard to guess and should not contai...

Page 984 - Limited Warranty and Limitation of Liability; Unauthorized system modification, movement, or alteration

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-20 Limited Warranty and Limitation of Liability A Limited Warranty and Limitation of Liability 1 Lucent Technologies warrants to you, the customer, that your MERLIN...

Page 985 - Remote Administration and Maintenance; Limitation of Liability

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Customer Support Information Page A-21 Remote Administration and Maintenance A Limitation of Liability 1 Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers...

Page 987 - Menu Hierarchy; ) next to them. To use Inspect in system programming, choose an

Menu Hierarchy Page B-1 B MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 B Menu Hierarchy B The system programming menu hierarchy details the sequence of menu screens that appear when you select the system programming options. The choice of an opt...

Page 989 - LED Displays; Table C–1

LED Displays Page C-1 C MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 C LED Displays C Table C–1 indicates LED status on the MLX-20L console. LED status is indicated on the LEDs next to the 20 buttons below the display area on the system programm...

Page 990 - Table C–1. Line or Trunk Feature Status

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 LED Displays Page C-2 C Table C–1. Line or Trunk Feature Status * LED Status is indicated on LEDs next to the 20 buttons below the display area of the system programming console or simulated on the co...

Page 991 - Table C–2. Telephone Feature Status for DSS Console Only

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 LED Displays Page C-3 C Table C–2. Telephone Feature Status for DSS Console Only System Programming Menu Option Red LED Status Option ON OFF FLASHING WINK Extensions Account (FACE) Forced Account Code...

Page 993 - General Feature Use Information; Press a dedicated feature button.; Fixed Features

General Feature Use and Telephone Programming Page D-1 General Feature Use Information D MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 D General Feature Use and Telephone Programming D This appendix contains information on the general use of feat...

Page 994 - Programmed Buttons

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-2 General Feature Use Information D Programmed Buttons 4 Any unlabeled line button on multiline telephones can be programmed with a feature for one...

Page 995 - Feature Codes; Telephone and Operator Features; Table D–1

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-3 Telephone and Operator Features D Feature Codes 4 Feature codes are 1-, 2-, and 3-digit codes that activate features. A feature code is used by f...

Page 996 - Table D–1. Telephone and Operator Features

M E R L IN L E G E N D C o m m u n ic a tio n s S y s te m R e le a s e 6 .0 S y s te m P ro g ra m m in g 5 5 5 -6 6 0 -1 1 1 Is s u e 1 F e b ru a ry 1 9 9 8 G e n e ra l F e a tu re U s e a n d T e le p h o n e P ro g ra m m in g P a g e D -4 T e le p h o n e a n d O p e ra to r F e a tu re s D T...

Page 998 - DSS; DSS

M E RLI N LEG E ND Com m unic a tions Syst em Rel ease 6. 0 Sys tem Progr am m ing 5 55- 6 60- 1 11 Is sue 1 Febr uar y 1998 G e n e ra l Feat ur e Use an d Te le phone Progr a m m ing Pag e D-6 Tele p hone and O per at or Feat ur es D Extension Status Direct-Line Console * Status Off Status 1 Statu...

Page 1001 - zone

M E RLI N LEG E ND Com m unic a tions Syst em Rel ease 6. 0 Sys tem Progr am m ing 5 55- 6 60- 1 11 Is sue 1 Febr uar y 1998 G e n e ra l Feat ur e Use an d Te le phone Progr a m m ing Pag e D-9 Tele p hone and O per at or Feat ur es D Night Service * 1LJKW 1LJKW6UYF K P B K P B K P B Notify Send Re...

Page 1004 - Telephone Programming; Programming Methods

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-12 Telephone Programming D Telephone Programming 4 The following describes how to program features on MLX and analog multiline telephones. Because ...

Page 1005 - The feature is programmed.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-13 Telephone Programming D Table D–2. Programming Analog Multiline Telephones Table D–3. Programming MLX-10 and MLX-5 Nondisplay Telephones Step Ac...

Page 1006 - Table D–4. Programming MLX Telephones Using the Display; The button is now

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-14 Telephone Programming D Table D–4. Programming MLX Telephones Using the Display Step Action 1 Label the button to beprogrammed. Note: Skip this ...

Page 1007 - Step

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General Feature Use and Telephone Programming Page D-15 Telephone Programming D NOTE: NOTE: NOTE: MLX display telephones can also be programmed using the method described for MLX-10 and MLX-5 nondispl...

Page 1009 - Button Diagrams

Button Diagrams Page E-1 E MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 E Button Diagrams E This appendix contains the button diagrams for Hybrid/PBX, Key, and Behind Switch systems. Figure E–1. MLX-20L and MLX-28D Telephone Button Diagram (Hybr...

Page 1011 - Figure E–4. Analog Multiline Telephone Button Diagram

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Button Diagrams Page E-3 E Figure E–4. Analog Multiline Telephone Button Diagram (Hybrid/PBX Mode) 24 23 22 21 19 20 18 17 16 14 15 13 12 11 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON SARing SAVoice SAOri...

Page 1012 - Figure E–6. MLX-16DP Telephone Button Diagram

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Button Diagrams Page E-4 E Figure E–5. MLX-20L and MLX-28D Telephone Button Diagram (Key and Behind Switch Modes) Figure E–6. MLX-16DP Telephone Button Diagram (Key and Behind Switch Modes) 28 20 27 2...

Page 1014 - Figure E–8. Analog Multiline Telephone Button Diagram

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Button Diagrams Page E-6 E Figure E–8. Analog Multiline Telephone Button Diagram (Key and Behind Switch Modes) 24 23 22 21 19 20 18 17 16 14 15 13 12 11 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON IcomRing...

Page 1015 - Sample Reports; Sample Report Pages

Sample Reports Page F-1 F MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 F Sample Reports F This appendix includes samples of the print reports generated by the communications system. Table F-1 lists the system reports and the pages in this append...

Page 1016 - Table F–2

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-2 F Table F–2 lists all of the system reports and includes the print menu option used to print each report, the report name, and a brief description of each report. To access the...

Page 1017 - System Reports

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-3 F Table F–2. System Reports Menu Option Report Name Description $OO Prints each of the reports available on the Print menu, from 6\V6HWXS to (UURU/RJ . Note: With $OO selected,...

Page 1019 - Extension Information; BRI Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-5 F Table F–2. System Reports (Continued) Menu Option Report Name Description ([W,QIR Extension Information For each specified station (extension), type of equipment connected, f...

Page 1020 - System Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-6 System Information Report F System Information Report 6 Print Menu Option: 6\V6HWXS SYSTEM INFORMATION Current Date: 01/04/00 Current Time: 00:21:15 System : Mode AutoMaintBusy...

Page 1021 - System Information Report—

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-7 System Information Report F System Information Report— Continued 6 Slot # 1: 008 MLX Slot # 2: 408 Slot # 3: 008 Slot # 4: 408 Slot # 5: 800 GS/LS Slot # 6: 008 GS/LS-MLX Slot ...

Page 1022 - Dial Plan Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-8 Dial Plan Report F Dial Plan Report 6 Print Menu Option: 'LDO3ODQ Sections: Pools; Telephone Paging Zones; Direct Group Calling Group; Lines/Trunks; Stations DIAL PLAN FOR POOL...

Page 1023 - Dial Plan Report—

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-9 Dial Plan Report F Dial Plan Report— Continued 6 DIAL PLAN FOR STATIONS STN #: 1 10 OPERATR STN #: 2 710 STN #: 3 11 STN #: 4 711 STN #: 5 12 STN #: 6 712 STN #: 7 13 EXT 13 ST...

Page 1025 - Non-Local Dial Plan Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-11 Non-Local Dial Plan Report F Non-Local Dial Plan Report 6 Print Menu Option: 1RQ/FO8'3 (Release 6.0 and later systems only) Sections: Ranges; Patterns Range Ptn Range Ptn Rang...

Page 1026 - Label Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-12 Label Information Report F Label Information Report 6 3ULQW0HQX2SWLRQ /DEHOV Sections: Telephone Personal Directory; Posted Messages and Numbers LABEL INFORMATION Executive Te...

Page 1027 - Tie Trunk Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-13 Tie Trunk Information Report F Tie Trunk Information Report 6 Print Menu Option: 7UXQN,QIRDQG7,( TIE TRUNK INFORMATION TRUNK 849 Slot/Port : 14/ 1 TIE-PBX Direction: 2 Way E&a...

Page 1028 - DID Trunk Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-14 DID Trunk Information Report F DID Trunk Information Report 6 Print Menu Option: 7UXQN,QIRDQG',' DID TRUNK INFORMATION Trk SS/PP Blk DiscTime Type ExpDig DelDig AddDig Signal ...

Page 1029 - GS/LS Trunk Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-15 GS/LS Trunk Information Report F GS/LS Trunk Information Report 6 Print Menu Option: 7UXQN,QIRDQG/RRS*URXQG GS/LS TRUNK INFORMATION Trk SS/PP Type OutMode RelDisc ChannelUnit ...

Page 1030 - General Trunk Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-16 General Trunk Information Report F General Trunk Information Report 6 Print Menu Option: 7UXQN,QIRDQG*HQHUDO GENERAL TRUNK INFORMATION Trk SS/PP RemAccess Pool TlPrfx HldDisc ...

Page 1031 - Switch 56 Data Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-17 Switch 56 Data Information Report F Switch 56 Data Information Report 6 Print Menu Option: 7UXQN,QIRDQG6'DWD Dial Plan Routing for Network Service Expected Digits: 3 Digits to...

Page 1032 - DS1 Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-18 DS1 Information Report F DS1 Information Report 6 3ULQW0HQX2SWLRQ 7,QIR DS1 SLOT ATTRIBUTES Slot Type Format Supp Signal LineComp ClkSync Src Active 3 T1 D4 ZCS Rob Bit 1 Prim...

Page 1033 - PRI Information Report; The B-Channels are printed in the order in which they are searched.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-19 PRI Information Report F PRI Information Report 6 Print Menu Option: 35,,QIR Sections: Network Selection, Special Service, Call-by-Call and Dial Plan Routing Tables; PRI Infor...

Page 1034 - PRI Information Report—

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-20 PRI Information Report F PRI Information Report— Continued 6 BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing: 80 11 ElecTandNtwk Route Directly to UDP Channel ID: 1 2...

Page 1037 - Operator Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-23 Operator Information Report F Operator Information Report 6 Print Menu Option: 2SHU,QIR Sections: Operator Positions; General Options; DSS Options; QCC Operator Options: QCC C...

Page 1038 - Operator Information Report—

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-24 Operator Information Report F Operator Information Report— Continued 6 QCC CALL TYPES: CALL TYPE PRIORITY OPERATORS ======================= ======== =================== Dial 0...

Page 1039 - Allowed Lists Report; Lists 1 through 7

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-25 Allowed Lists Report F Allowed Lists Report 6 Print Menu Option: $OORZ/LVW Sections: Lists 1 through 7 ALLOWED LISTS List : 0 Entry 0: ------ Entry 1: ------ Entry 2: ------ E...

Page 1040 - Access to Allowed Lists Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-26 Access to Allowed Lists Report F Access to Allowed Lists Report 6 Print Menu Option: $OORZ/LVW7R ACCESS TO ALLOWED LISTS FOR REMOTE ACCESS 17 & 18 MEAN TIE & NON-TIE R...

Page 1041 - Disallowed Lists Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-27 Disallowed Lists Report F Disallowed Lists Report 6 Print Menu Option: 'LVDOORZ/VW Sections: Lists 1 through 7 DISALLOWED LISTS List : 0 Entry 0: ------------ Entry 1: -------...

Page 1042 - Access to Disallowed Lists Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-28 Access to Disallowed Lists Report F Access to Disallowed Lists Report 6 Print Menu Option: 'LVDOORZ7R ACCESS TO DISALLOWED LISTS FOR REMOTE ACCESS 17 & 18 MEAN TIE & N...

Page 1043 - Automatic Route Selection Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-29 Automatic Route Selection Report F Automatic Route Selection Report 6 Print Menu Option: $56 Sections: Tables AUTOMATIC ROUTE SELECTION ARS IS: ACTIVE ACCESS CODE: 9 TABLE 17:...

Page 1044 - Extension Directory Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-30 Extension Directory Report F Extension Directory Report 6 Print Menu Option: ([W'LUHFW EXTENSION DIRECTORY Port Ext # Label F H R M V R A 2 Port Ext # Label F H R M V R A 2 Ad...

Page 1045 - System Directory Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-31 System Directory Report F System Directory Report 6 Print Menu Option: 6\V'LUHFW SYSTEM DIRECTORY Code Name Number Display 600 ABC Company 555-9999 YES 601 Jacques Smith 55512...

Page 1046 - Group Paging Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-32 Group Paging Report F Group Paging Report 6 Print Menu Option: *URXS3DJH GROUP PAGING Group # 793 STNS : 20 21 22 23 24 25 Group # 794 STNS : 15 16 17 18 19

Page 1047 - Extension Information Report; plus extension number

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-33 Extension Information Report F Extension Information Report 6 Print Menu Option: ([W,QIR plus extension number EXTENSION INFORMATION Extn SS/PP Type 10 1/ 1 MLX-20L + 1 DSS CT...

Page 1048 - Extension Information Report—

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-34 Extension Information Report F Extension Information Report— Continued 6 EXTENSION INFORMATION Extn SS/PP Type 10 1/ 1 MLX-20L + 1 DSS Button 34 Blank Status None Button 33 Bl...

Page 1049 - Group Coverage Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-35 Group Coverage Information Report F Group Coverage Information Report 6 Print Menu Option: *US&RYHUDJH GROUP COVERAGE INFORMATION Group # 2 Senders : 6802 6804 Group # 5 S...

Page 1050 - Direct Group Calling Information Report; Each programmed group

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-36 Direct Group Calling Information Report F Direct Group Calling Information Report 6 Print Menu Option: *US&DOOLQJ Sections: Each programmed group DIRECT GROUP CALLING INFO...

Page 1051 - Night Service Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-37 Night Service Information Report F Night Service Information Report 6 Print Menu Option: 1LJKW6HUYFH NIGHT SERVICE INFORMATION OPERATOR 10 DGCG #: STNS : 10 LINES : 801 OPERAT...

Page 1052 - Group Call Pickup Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-38 Group Call Pickup Report F Group Call Pickup Report 6 Print Menu Option: &DOO3LFNXS GROUP CALL PICKUP Group # 1 STNS : 10 11 12 13 I4 15 16 Group # 2 STNS : 17 18 19 20 Gr...

Page 1053 - Error Log Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-39 Error Log Report F Error Log Report 6 Print Menu Option: (UURU/RJ ERROR LOG Last 30 System Errors: Message ss/pp Cnt First Last Code PRI SVC AUDIT TIMEOUT 00/00 - - 01/08 00:0...

Page 1054 - Authorization Code Information Report

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Sample Reports Page F-40 Authorization Code Information Report F Authorization Code Information Report 6 Print Menu Option: $XWK&RGH SMDR Option for the Account Code Field is Home Extension Extens...

Page 1057 - Network Reference; for additional programming that is required.

General System Programming Sequence Page G-1 G MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 G General System Programming Sequence G This appendix lists the basic procedures, in the order in which they must be performed, to program a new system. ...

Page 1059 - Identify System Operator Positions

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General System Programming Sequence Page G-3 Identify System Operator Positions G Identify System Operator Positions G ■ Identify QCC system operator positions. 2QFSBUPS → 3PTJUJPOT → 4VFVFE&BMM ■...

Page 1060 - Complex Lines; Assign trunks to telephones.; Copy telephone button assignments.; Identify analog multiline telephones with BIS or HFAI.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General System Programming Sequence Page G-4 Complex Lines G Complex Lines G ■ Program DS1 trunks. /JOFT7SVOLT → /6*6'6 ■ Program tie lines. /JOFT7SVOLT → 7,(/JOFT ■ Program DID trunks. /JOFT7SVOLT → ...

Page 1061 - Program Music On Hold.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 General System Programming Sequence Page G-5 Auxiliary Equipment G Auxiliary Equipment G ■ Program Music On Hold. $VY(RVJQ → 0VTJD2O+PME ■ Program loudspeaker paging. $VY(RVJQ → /ETQLS3H ■ Program a f...

Page 1063 - Table H–1. Special Characters for Single-Line Telephones

Programming Special Characters Page H-1 Single-Line Telephones H MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 H Programming Special Characters H This appendix provides the special characters used in dialing sequences for numbers dialed automatic...

Page 1064 - Analog Multiline Telephones; Table H–2. Special Characters for Analog Multiline Telephones; Stop. Inserts a Stop within a sequence of automatically; Hold

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Special Characters Page H-2 Analog Multiline Telephones H Analog Multiline Telephones 8 Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause...

Page 1065 - Nondisplay Telephones

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Special Characters Page H-3 MLX-10 and MLX-5 Nondisplay Telephones H MLX-10 and MLX-5 Nondisplay Telephones 8 Some dialing sequences need special characters. For example, the user presses ...

Page 1066 - MLX Display Telephones; Special Characters for MLX Display Telephones

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Programming Special Characters Page H-4 MLX Display Telephones H MLX Display Telephones 8 Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause character...

Page 1067 - Italics; bit rate

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Page GL-1 Glossary GL Glossary 0 Italics The use of italics in the glossary denotes multiple usage of the italicized text throughout the glossary. Numerics A 2B data Digital information carried by two...

Page 1071 - Speed at which bits are transmitted, usually expressed in; bps; Sequence of; bit; CAS; CAT; Team of individuals who answer the same types of calls.

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-5 C bit (binary digit) One unit of information in binary notation; it can have one of two values, zero or one. bit rate Speed at which bits are transmitted, usually expressed in bps ....

Page 1073 - CMS

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-7 clock synchronization When digital signals are transmitted over a communications link, the receiving end must be synchronized with the transmitting end to receive the digital signal...

Page 1077 - tandem PRI trunks

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-11 display buttons Buttons on an MLX display telephone used to access the telephone’s display. DLC (Direct-Line Console) Telephone used by a system operator to answer outside calls (n...

Page 1082 - IROB protector; device and the control unit by; jack; ICOM buttons; See also

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-16 J K Intuity CONVERSANT Voice response application that automatically answers and routes calls and executes telephone transactions. I/O device (input/output device) Equipment that c...

Page 1084 - Application with equipment that connects to one or more; WATS; offering for outward calling.; SAA

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-18 M Lucent Technologies Attendant Application with equipment that connects to one or more tip/ring (T/R) extension jacks and automatically answers incoming calls with a recorded anno...

Page 1085 - modem

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-19 modem Device that converts digital data signals to analog signals for transmission over a telephone line, and analog signals received on a telephone line to digital signals. modem ...

Page 1086 - network

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-20 N O network Configuration of communications devices and software connected for information interchange. network interface Hardware, software, or both that links two systems in an i...

Page 1087 - SA button

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-21 P out-of-band signaling Signaling that uses the same path as voice-frequency transmission and in which the signaling is outside the band used for voice frequencies. parity The addi...

Page 1091 - SA buttons

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-25 star configuration A private network arrangement where either three or more communications systems are connected with one system acting as the hub system . See also series configur...

Page 1095 - on which the originating end transmits an off-hook

MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 Glossary Page GL-29 W WATS (Wide Area Telecommunications Service) Service that allows calls to certain areas for a flat-rate charge based on expected usage. wink-start tie trunk Tie trunk on which the...

Page 1097 - Numerics

Index Page IN-1 MERLIN LEGEND Communications System Release 6.0System Programming 555-660-111 Issue 1 February 1998 IN Index Numerics 008 MLX mod ule , 1-3 008 OPT mod ule , 1-55 012 mod ule , 1-55 016 T/R module ring ing freq uenc y , 4-38 1 + 7-d ig it d ialing req uirements , 4-365 100D mod ule c...