Lucent Technologies 6 - Manuals

Upgrading a Single-User System Issue 1 CRCS R6.0 April 1999 3 create a subdirectory named c:\crcs6x\dbase and copy the crs.mdb file into it before installing CRCS. 3. From the MCU MT, perform an add login and change permissions to create the crcs login, password, and permissions (see MCU Administrat...

4 Issue 1 CRCS R6.0 April 1999 Upgrading from a Previous Release Figure 1. MCU Link Administration window 15. The upgrade process is complete and you can begin using CRCS/ OpCenter.

CRCS/OpCenter and OpCenterSP Checklist Issue 1 CRCS R6.0 April 1999 5 Pre-Installation Requirements As a single-user dedicated system on a PC connected to one or two Lucent Tech-nologies MultiPoint Conferencing Units (MCU), CRCS/OpCenter or OpCenterSP can be set up as either local or remote. For a l...

Fax Option Issue 1 CRCS R6.0 April 1999 7 Configuring the PC Regardless of whether the connection between the PC and the MCU is local or remote, you must supply the proper adapter to connect the COM1 port to the RS232 cable. Configure your CRCS/OpCenter or OpCenterSP PC as follows: Figure 2. Microso...

8 Issue 1 CRCS R6.0 April 1999 Configuring the PC . Figure 3. Display Properties Window n select Modem and use the Modem Installation wizard to set the modem COM ports. Click Add then Don’t detect my modem. Under Manufacturers, choose Standard Modem Types. Under Models, select Standard 9600 bps Mode...

Local Connection to MCU Issue 1 CRCS R6.0 April 1999 9 Connecting the PC to the MCU This procedure establishes the connection between the CRCS/OpCenter PC and the data module or modem. For information about connecting the data module or modem to the MCU, see the MCU Installation and Test manual. To ...

10 Issue 1 CRCS R6.0 April 1999 Connecting the PC to the MCU Remote Connection to MCU When the PC is located remotely from the MCU, the MCU’s modem pooling capa-bility is ideal for connecting the data link needed to support CRCS/OpCenter. With modem pooling, Hayes-compatible analog modems are used a...

12 Issue 1 CRCS R6.0 April 1999 Connecting the PC to the MCU Checking the Modem Settings The last step before loading the CRCS program requires that you configure and check the modem connection to the MCU. 1. From Microsoft Windows, select Start—Programs—Accessories— HyperTerminal. 2. From the Hyper...

Checking the Modem Settings Issue 1 CRCS R6.0 April 1999 13 5. Choose the following settings: n Connector=Com1 n Baud Rate=9600 n Data Bits=8 n Stop Bits=1 n Parity=None n Flow Control=None 6. Click the OK button to save the changes. If you are using the 8400B data module, continue to step 7. For th...

14 Issue 1 CRCS R6.0 April 1999 Connecting the PC to the MCU 11. When the login for the MCU displays, enter the login and password assigned by the technical center during installation to verify that you have a working CRCS to MCU link. 12. Type logoff and exit hyperterminal. Repeat this procedure to...

Checking the Modem Settings Issue 1 CRCS R6.0 April 1999 15 CRCS/OpCenter Software Installation NOTE : If your system encounters a conflict with another application while running setup, make sure all other Windows applications are closed before pro-ceeding. 1. Complete the PC connections by connecti...

16 Issue 1 CRCS R6.0 April 1999 CRCS/OpCenter Software Installation 5. When the CRCS/OpCenter setup wizard window appears, click Next. 6. When the product identification window appears, enter your name, com- pany, and CRCS serial number. Click Next. 7. From the Select Components window, select to in...

Checking the Modem Settings Issue 1 CRCS R6.0 April 1999 17 8. From the Choose Destination Location window, CRCS offers install to a path called c:\program files\lucent\crcs. If there is no directory by that name, the setup wizard will create one for you. You can also change the destination drive by...

18 Issue 1 CRCS R6.0 April 1999 CRCS/OpCenter Software Installation Figure 14. CRCS Setup—Copying Files 10. The copying process begins. When the installation process is complete, select to reboot your PC then click Finish. Figure 15. CRCS Setup—Restart PC

Logging In to CRCS Issue 1 CRCS R6.0 April 1999 19 Testing CRCS The following procedure allows an administrator to enter minimum data to test CRCS and the MCU connection. Refer to the online help for details on building and maintaining the database. Logging In to CRCS Although CRCS continues to run ...

20 Issue 1 CRCS R6.0 April 1999 Testing CRCS Setting the Time Zone 1. Login as an administrator. 2. The time zone where the CRCS PC is located is Local. If the CRCS con- trols an MCU that is not geographically located in the same time zone, you must perform the following steps; otherwise skip to ste...

Adding the MCU Issue 1 CRCS R6.0 April 1999 21 NOTE : To synchronize the internal PC clock, select Control Panel—Date/Time—Time Zone and check the box to automatically adjust clock for daylight savings changes, if appropriate. Figure 17. CRCS Setup—Adding a Time Zone Adding the MCU 1. Select MCUs fr...

22 Issue 1 CRCS R6.0 April 1999 Testing CRCS Establishing the Communications Link After you have added the MCU, run the link administration program to establish the connection between the MCU and the CRCS PC. Figure 18. CRCS Database Setup—Run Link Administration 1. From the Admin menu, select Run L...

Establishing the Communications Link Issue 1 CRCS R6.0 April 1999 23 3. Enter a descriptive name for the MCU. This name should help identify which MCU is being referred to such as Denver 1 or LA 2 . 4. Click the COM Port tab and check for the following settings: n Baud Rate=9600 n Parity=None n Char...

24 Issue 1 CRCS R6.0 April 1999 Testing CRCS Uploading MCU Options After the connection has been established between the MCU and the PC, you need to query the MCU to send its parameters and option settings to the CRCS program. n From the Admin menu on the Main window, select Query MCU Parame-ters fo...

Adding an Endpoint Issue 1 CRCS R6.0 April 1999 25 Figure 21. Add Endpoint Window 6. Click the OK button to add the new endpoint to the Endpoint Database.

26 Issue 1 CRCS R6.0 April 1999 Testing CRCS Adding a Conference Template 1. From the main window, click (or select Template from the View menu). 2. From the View Conference Template window, notice there is a conference template 2x56=112 2B. To add another conference template, click . 3. When the Ad...

Adding a Company Issue 1 CRCS R6.0 April 1999 27 Adding a Company 1. From the main window, click (or select Company from the View menu). 2. From the View Company window, notice there is already a fictional name entered (COMPANY XYZ). To enter a new company, click . 3. When the Add Company window app...

28 Issue 1 CRCS R6.0 April 1999 Testing CRCS 4. Click OK to add the person.. Figure 24. Add Person Window Adding a Site 1. From the main window, click on the main window (or select Site from the View menu). 2. From the View Sites window, notice there is a listing for External-1. You can use that sit...

30 Issue 1 CRCS R6.0 April 1999 Testing CRCS Editing Defaults 1. Select Defaults from the View menu. 2. From the View Defaults window, click . 3. From the Edit Defaults window, be sure to select the correct time zone under CRCSs Time Zone Template and MCU 1 as the Preferred MCU . Adding a Test Confe...

Adding a Test Conference Issue 1 CRCS R6.0 April 1999 31 Testing OpCenter To test the OpCenter connection, follow these steps: 1. If the Login window is not already displayed, select Start—Lucent Tech- nologies CRCS—Conference Scheduler. 2. From the CRCS Login window, click Login. 3. Enter your logi...

32 Issue 1 CRCS R6.0 April 1999 Faxmodem Installation Faxmodem Installation To use CRCS fax options, one or more faxmodems must be properly installed and configured. The type of faxmodem recommended by Lucent Technologies depends on operating system used for CRCS—Microsoft Windows 95 or Microsoft NT...

Installing WinFax PRO 8.0 Issue 1 CRCS R6.0 April 1999 33 Installing WinFax PRO 8.0 If you are upgrading from an earlier release of CRCS that uses WinFax PRO 7.5, CRCS 6.0 will also support that software version and the faxmodems installed according to the instructions found in the CRCS Installation...

34 Issue 1 CRCS R6.0 April 1999 Faxmodem Installation Figure 27. Setting Up WinFax PRO 10. From the WinFax PRO Setup - WinFax Program window, clear the Talk- Works component but keep WinFax checked. Change the installation directory as desired and click Next

Installing WinFax PRO 8.0 Issue 1 CRCS R6.0 April 1999 35 . Figure 28. WinFax PRO Setup—Dialing Preferences 11. From WinFax PRO Setup - Dialing Preferences window, enter the fax and phone information. If you need to dial a number to reach an outside line, enter it in the Use prefix edit box. When co...

36 Issue 1 CRCS R6.0 April 1999 Faxmodem Installation Figure 29. WinFax PRO Setup—CSID 16. From WinFax PRO Setup - CSID window, enter any combination of text and numbers for the Class ID (CSID). Enter your voice phone number in the Voice number field and click Next. 17. From the WinFax PRO Setup - D...

Saving Faxes with WinFax Log Files Issue 1 CRCS R6.0 April 1999 37 Saving Faxes with WinFax Log Files WinFax PRO saves faxes you send, even when they are not successfully trans-mitted. A list of sent faxes appears in the WinFax Send Log. If you no longer need copies, periodically delete them to free...

38 Issue 1 CRCS R6.0 April 1999 OpCenterSP Installation OpCenterSP Installation NOTE : If your system encounters a conflict with another application while running setup, make sure all other Windows applications are closed before pro-ceeding. If no other program is running when a conflict is reported...

Setting Up Reminder Faxes Issue 1 CRCS R6.0 April 1999 39 Figure 31. Entering the Location of the CRCS CD-ROM 6. When the OpCenterSP setup wizard window appears, click Next. 7. When the product identification window appears, enter your name, com- pany, and OpCenterSP serial number. Click Next. 8. Fr...

40 Issue 1 CRCS R6.0 April 1999 OpCenterSP Installation 9. From the Choose Destination Location window, OpCenterSP offers install to a path called c:\program files\lucent\opcenter. If there is no directory by that name, it will create one for you. You can also change the destina-tion drive by replac...

Setting Up Reminder Faxes Issue 1 CRCS R6.0 April 1999 41 10. From the Start Copying Files window, the setup wizard displays the selected components to be copied. Click Next. Figure 34. OpCenterSP Setup—Copying Files 11. The copying process begins. 12. When the installation process is complete, sele...

42 Issue 1 CRCS R6.0 April 1999 Testing OpCenterSP Testing OpCenterSP OpCenterSP login names and their associated passwords are assigned by the system administrator. The default logins, admin and agent, also have default passwords (available from your Lucent representative) associated with them. If ...

Setting Up Reminder Faxes Issue 1 CRCS R6.0 April 1999 43 6. Click OK and the MCU1 and/or MCU 2 Status Boards will appear. 7. To test the OpCenterSP link, try entering a dedicated conference on the MCU MT and watch the appropriate MCU Status Board for an update regarding the test conference. Figure ...

44 Issue 1 CRCS R6.0 April 1999 Appendix A: Modem Pooling Appendix A: Modem Pooling Administering Modem Pool Groups The commands in the following table are used to access the Modem Pool Groups form: Qualifier “maximum” is the maximum number available in your system configuration. To change informati...

Administering Modem Pool Groups Issue 1 CRCS R6.0 April 1999 45 Figure 38. Display Modem-Pool Screen The following list describes the fields on the Modem Pool Groups form: n Group Number: This display-only field appears whenever the form is accessed via add or change administration command. n Group ...

46 Issue 1 CRCS R6.0 April 1999 Appendix A: Modem Pooling Figure 39. Add Modem-Pool Screen The following fields may be assigned for the Combined Modem Pooling solution: n Speed: Enter one, two, or three communication speeds in bits per second of the conversion resources in the group. Speeds include ...

3800 Series Modem Installation Issue 1 CRCS R6.0 April 1999 47 The Port Pair Assignments area contains the following field: n Analog Digital: Enter the port numbers of the modem/TDM pair in a conver-sion resource. Two port entries are required. Include seven characters for each entry. Use the follow...

48 Issue 1 CRCS R6.0 April 1999 Appendix A: Modem Pooling Table 3. 3800 Series Modem Installation Activ (Operating) Option Selection AT Command DTE_Interface Asynch/Sync Mode Async AT&M.. Async DTE Rate 9600 AT.. Asyn #Data Bits 8 AT.. Asyn Parity Bit None AT.. Asyn #Stop Bits 1 AT.. DTR Action ...

54 Issue 1 CRCS R6.0 April 1999 Appendix A: Modem Pooling 7400A Data Module Installation The 7400A data module should be installed for DTE operation by placing the EIA connector board in its slot so that DTE reads from the front. In a single standalone DTE operation only AT-command modems may be use...