Page 4 - iv
* R or * 7 = Return to Ac tivity Menu iv A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Welcome 1 ■ Call Answering 1 ■ Voice Mail 1 ■ Voice Prompts and Help 1 Terms/Concepts 2 ■ Incoming Messages (Received by you)4 ■ Outgoing Messages (Sent by you) 4 Tips and Highlights 5 ■ Ge...
Page 6 - vi
* R or * 7 = Return to Ac tivity Menu vi A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Mailing Lists 26 ■ Create List 26 ■ Delete List 26 ■ Scan List Summaries 26 ■ Tips 26 ■ Review/Modify List 27 Personal Directory 28 ■ Create/Append Directory 28 ■ Tips 28 ■ Application 28 ■...
Page 7 - Call Answering; to find out what step you’re on in a; Welcome
* R or * 7 = Return to Ac tivity Menu 1 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Your AUDIX ® voice messaging system is a complete call answering and voice mail system. Call Answering AUDIX answers your calls when you are unavailable or too busy to answer your phone. Cal...
Page 8 - or; Activity Menu
2 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Activity Menu The initial activities you can select after log- ging into the system. Header A summary of an incoming message (equivalent to a return address and post-mark on a letter). It inc...
Page 9 - AUDIX Mailbox
* R or * 7 = Return to Ac tivity Menu 3 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 AUDIX Mailbox Your personal storage area for incoming and outgoing messages (and headers). Your incoming and outgoing messages are stored in catego-ries according to their status. The system...
Page 10 - Messages you have not yet retrieved.
4 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Incoming Messages (Received by you) New Messages you have not yet retrieved. Unopened Messages of which you have listened to the headers, but not the message itself. Old Messages you have lis...
Page 11 - General; R to log into your voice mailbox. Press; and then press; R. This tip is extra; Dial ahead; Tips and Highlights
* R or * 7 = Return to Ac tivity Menu 5 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 General Log in quickly From your phone, dial the system number, press # only (you don’t need to type your extension), and enter your password. Log in fromanywhere From a phone connected to y...
Page 12 - Getting Messages; Use Help; H or
6 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Getting Messages Use Help For help, press * H or * 4. The system states your current options or the next step. Avoid usingobvious passwords Do not use a password that would be easy for someon...
Page 13 - Record a; to specify the list’s address.
* R or * 7 = Return to Ac tivity Menu 7 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Record a personal greeting Replace the automatic system greet-ing with your personal hello. See page 18. Tell callers they can press 1 to skip your greeting and press * H or * 4 for help. Ch...
Page 14 - Leaving Messages When No One Answers; and enter the person’s name,
8 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Leaving Messages When No One Answers Use play-back and recordcontrols To listen to and edit the messages you leave when there’s no answer, you have many controls. See pages 31 and 34. Bypass ...
Page 15 - Recording Voice Mail
* R or * 7 = Return to Ac tivity Menu 9 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Recording Voice Mail Sending Voice Mail Make messages private To prevent another user from forward-ing a message you leave, make it pri-vate. See page 31. Use a guest password To save time, ...
Page 16 - A or
10 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Savemessages you send Before sending a message, you can save it in the Outgoing Message file by pressing 4. Retrieve the message later to use again. See pages 15 and 24. Check on receipt of ...
Page 17 - Change your password immediately after; Logging In
* R or * 7 = Return to Ac tivity Menu 11 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 After you log in, you are at the Activity Menu (see page 2). The system voice prompts tell you what to do and what your options are. At any time, press * H or * 4 to get information about y...
Page 18 - Press one of the following; Tips; Record Your Name
12 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Record your own name to replace the system greeting for your voice mailbox. Callers will hear your voice instead of AUDIX and feel more comfortable about leaving messages. If the system asks...
Page 19 - Do not use a password that uses:; - Numbers that identify you, such as your social security; Change Your Password
* R or * 7 = Return to Ac tivity Menu 13 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Change your password immediately after you become an AUDIX subscriber. You should also continue to change your password at least once every three months. If the system asks you to change yo...
Page 20 - Recording Your Message; L to access; Editing Your Message; TI; Record and Send Messages
14 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Recording Your Message 1. Press 1 from the Activity Menu. You can skip the prompt by pressing 1 again. 2. Record at the tone. 3. Press # to approve message. Addressing Your Message 4. Do one...
Page 21 - Delivering Your Message; Or, do any combination of the following:; - Press 0 to have the system recite this list of; To schedule delivery:
* R or * 7 = Return to Ac tivity Menu 15 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Delivering Your Message 6. Press # to deliver immediately. Or, do any combination of the following: Then press # to approve and deliver. - Press 0 to have the system recite this list of opt...
Page 22 - Listen to Header or Message; Press any combination of the following:; Respond to Header or Message; last message you deleted; - To reply to sender by voice mail, press 1 1 6 or; TIO; Get and Respond to Messages
16 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 1. Press 2 from the Activity Menu. Listen to Header or Message 2. Press any combination of the following: - 0 to listen to the message.- 2 to rewind the message (or return to previous).- 2 3...
Page 23 - Use the Respond and Act On options (steps 3 and 4 on; Scan Messages Quickly
* R or * 7 = Return to Ac tivity Menu 17 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Once you are familiar with how to get messages, try the eas-ier scanning method. Auto Scan is most useful for mobile phone users, as it requires touching only two buttons.: 1. Press 7 from ...
Page 24 - Record Greeting; Listen to a summary of active greetings.; Act on New Greeting; - Follow the prompts to; Edit; D to delete; Create Personal Greetings-Basic
18 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Your system allows you to record and store several personal greetings, each for a specific situation. You can manually activate each greeting as needed (basic mode), or you can keep a number...
Page 25 - Greetings; Follow the prompts to activate for all calls or for indi-; Scan All Greetings; Listen to first greeting status statement.
* R or * 7 = Return to Ac tivity Menu 19 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Greetings 1. Press 3 3 from the Activity Menu.2. Enter the greeting number. 3. Follow the prompts to activate for all calls or for indi- vidual call types. Scan All Greetings 1. Press 3 2 f...
Page 26 - Proceed to page 22 to assign; Create Personal Greetings-Advanced
20 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 After you have recorded several personal greetings, you may want to assign those greetings to specific types of incoming calls. Besides the basic mode of using one greet-ing for all calls, y...
Page 27 - Call Types; Press # to approve and proceed to page 22 to assign; greetings to call types.
* R or * 7 = Return to Ac tivity Menu 21 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Call Types Internal calls come from callers at your location. Ex-ternal calls come from outside your location. Busy calls are those that come in when you are already using your phone line(s...
Page 28 - Assign Greetings to Call Types; Listen to the summary of active greetings.; Enter 0-9 to indicate which greeting you want to assign; Press any combination of the following:; R or
22 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 After you have recorded multiple personal greetings (pages 18 and 19) and defined the call types to which you want to assign those greetings (pages 20 and 21), use the following procedures t...
Page 29 - Multiple Personal Greetings Flowchart
* R or * 7 = Return to Ac tivity Menu 23 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Multiple Personal Greetings Flowchart
Page 30 - Access Outgoing Messages; Modify Message; - To resend the message; Outgoing/Filed Messages
24 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Follow steps 1, 2, and 3 to see if an outgoing message was delivered. To modify or resend a message, follow steps 1 through 6. Access Outgoing Messages 1. Press 4 from the Activity Menu. 2. ...
Page 31 - Resend Message; - For Filed and Nondeliverable Messages -; L or
* R or * 7 = Return to Ac tivity Menu 25 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Resend Message 6. Do one of the following: - For Filed and Nondeliverable Messages - a. Enter addresses (or list via * L or * 5). a. Press # # to approve and send immediately. OrEnter deliv...
Page 32 - Create List; Repeat step 4 until list is complete.; Delete List; See; Scan List Summaries; Listen to the list; Mailing Lists
26 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Create List 1. Press 5 1 1 from the Activity Menu. 2. Enter list ID (up to 6 letters or digits) and press #. 3. Press one of the following: - 1 to make the list private.- 2 to make the list ...
Page 33 - Listen to the first name, then press any combination of
* R or * 7 = Return to Ac tivity Menu 27 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Review/Modify List 1. Press 5 1 3 from the Activity Menu. 2. Enter list owner’s extension and press #. (If you own the list, simply press #.) 3. Enter list ID and press #. 4. Listen to the ...
Page 34 - Create/Append Directory; If the name is incorrect, press; Enter your abbreviated; Application; T or; Personal Directory
28 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 The system allows you to create a personal directory of abbreviated names (aliases) for frequently used addresses. It’s essentially a sophisticated speed dialing feature. Create/Append Direc...
Page 35 - Review/Delete Directory; - Press 2 to review all aliases. While listening to each
* R or * 7 = Return to Ac tivity Menu 29 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Review/Delete Directory 1. Press 5 2. 2. Do one of the following: - Press 2 to review all aliases. While listening to each entry, press - # to skip to next alias. - * D or * 3 to delete. - ...
Page 36 - N or; - If you want to hear the extension number associated; the alphabetic keypad reference on p. 34); Use Directory Assistance
30 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Directory assistance is just like a telephone book. If you know the name of a person, you can use AUDIX directory assistance to find that person’s extension. Also, if you have an extension, ...
Page 37 - Leave a Call Answer Message
* R or * 7 = Return to Ac tivity Menu 31 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 When leaving a call answer message, you have several options for making full and efficient use of the system. When it answers the phone, you can: • Press 1 to skip the greeting (if you're s...
Page 38 - List ID; Mailing Lists Log
32 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 List ID Group Name _______________ ________________ _______________ ________________ _______________ ________________ _______________ ________________ _______________ ________________ ______...
Page 39 - Personal Greetings Log
* R or * 7 = Return to Ac tivity Menu 33 A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Personal Greetings Log
Page 40 - Command Summary
34 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Command Summary
Page 41 - Flow Chart of Shortcuts
35 * H or * 4 = Help / Current Options 35 Flow Chart of Shortcuts
Page 42 - Notes
36 * H or * 4 = Help / Current Op tions A Portable Guide to Voice Messaging 585-300-701 Issue 3 November 1994 Notes