Lucent Technologies 555-230-796 - Manuals

Contents iv Issue 2 July 1997 5 Troubleshooting .......................................................... 5-1 ■ Troubleshooting ..................................................... 5-2 ■ LED Sequences ..................................................... 5-3 ■ Error Messages .........................

Figures Issue 2 July 1997 v 1 Introduction 1-1 System Configuration ......................................... 1-2 2 Installation 2-1 Remote Module Back Panel............................... 2-3 2-2 RS-232 Cable Pin Connections ......................... 2-7 4 Operating the Remote Module 4-1 Connect Se...

Tables vi Issue 2 July 1997 1 Introduction 1-1 Remote Module Specifications .......................... 1-7 2 Installation 2-1 DIP Switch Configuration................................... 2-5 3 Programming 3-1 Telephone Keys Used in Programming ............. 3-2 5 Troubleshooting 5-1 Error Messages .....

Important Safety Instructions Issue 2 July 1997 vii The exclamation point in an equilateral triangleis intended to alert the user to the presence ofimportant operating and maintenance(servicing) instructions in the literatureaccompanying the product. IMPORTANT SAFETY INSTRUCTIONS When installing tel...

Important Safety Instructions viii Issue 2 July 1997 ■ Do not install this product near water, for example, in a wetbasement location. ■ Do not overload wall outlets, as this can result in the risk of fireor electrical shock. ■ Do not attach the power supply cord to building surfaces. Donot allow an...

Customer Support Information Issue 2 July 1997 ix Support Telephone Number In the USA only, Lucent Technologies provides a toll-treecustomer Helpline (1 800 242-2121) 24 hours a day. If you needassistance when installing, programming, or using your system, callthe Helpline, or your Lucent Technologi...

Customer Support Information Issue 2 July 1997 xi ■ Limit Outcalling to persons on a need-to-have basis. The DEFINITY ECS, through proper administration, can help youreduce the risk of unauthorized persons gaining access to thenetwork. However, phone numbers and authorization codes can becompromised...

Customer Support Information xii Issue 2 July 1997 Limited Warranty Lucent Technologies Inc. warrants this equipment to be free ofdefects in materials and workmanship for a period of one year fromdate of shipment. All defects within this time will be repaired withoutcharge upon return of the unit to...

Customer Support Information Issue 2 July 1997 xiii FCC Notificationand Repair Information This equipment is registered with the FCC in accordance with Part68 of its rules. In compliance with those rules, you are advised ofthe following: ■ Means of Connection. Connection of this equipment to thetele...

Customer Support Information xiv Issue 2 July 1997 ■ Ringer Equivalence Number (REN). The REN is used todetermine the number of devices that can be connected to thetelephone line. Excessive RENs on the line can result in thedevices not ringing in response to an incoming call. In most, butnot all, ar...

Customer Support Information Issue 2 July 1997 xv ■ Rights of the Local Telephone Company. If this equipmentcauses harm to the telephone network, the local telephonecompany may discontinue your service temporarily. If possible,they will notify you in advance. But if advance notice is notpractical, y...

Customer Support Information xvi Issue 2 July 1997 Federal CommunicationsCommission (FCC)Electromagnetic InterferenceInformation This equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide r...

About This Book Issue 2 July 1997 xvii Intended Audience This book is intended to help in the installation, systemadministration, and maintenance of the DEFINITY ExtenderRemote Module. It is intended for use as a reference by anyoneneeding such information, including system managers, supportpersonne...

About This Book xviii Issue 2 July 1997 Terms and Conventions The DEFINITY Extender Remote Module will henceforth bereferred to as the Remote Module. The DEFINITY Extender Switch Module will henceforth be referredto as the Switch Module. Throughout this document, toll fraud security hazards are indi...

About This Book Issue 2 July 1997 xix Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidlyunderstand the information presented: Example Purpose Do not recycle old passwords. Italics indicate emphasis. If you do not want to disconnect,go to Step 3. Italics al...

About This Book xx Issue 2 July 1997 If you have problems with your Remote Module, contact yoursystem administrator. If the problem can not be solved by thesystem administrator, in the continental US, your systemadministrator will call our toll-free Helpline, available 24 hours aday, at 1 800 242-21...

About This Book Issue 2 July 1997 xxi Related Documents The documents listed below are part of the DEFINITY ECSdocumentation set. These documents can be ordered from theLucent Technologies Publications Center. Call: Lucent Technologies Publications Center Voice 1 800 457-1235Fax 1 800 457-1764 Inter...

About This Book xxii Issue 2 July 1997 Document No. Title DEFINITY EnterpriseCommunications Server (ECS)Release 3 System Documents 555-230-894 Installation for Single-Carrier Cabinets 555-230-655 Implementation Guide, Issue 1 Toll Fraud Security 555-025-600 BCS Products Security Handbook DEFINITY En...

About This Book Issue 2 July 1997 xxiii How to Comment on ThisDocument We welcome your comments, both positive and negative. Pleaseuse the feedback form on the next page to let us know how we cancontinue to serve you. If the feedback form is missing, write directlyto: Documentation ManagerLucent Tec...

Issue 2 July 1997 1-1 Introduction 1 An overview of the functioning and specifications of theDEFINITY ® Extender The DEFINITY ® Extender enables DEFINITY telephone users to be a fully functional part of the PBX telephone system with a digitaltelephone located any distance off-premise. The Extender i...

Introduction Issue 2 July 1997 1-3 The Switch Module emulates your telephone, and the RemoteModule emulates your PBX. Each module features a V.32terbointernal modem for the transmission of all signals between the twomodules. With the use of Lucent Technologies’ DEFINITYExtender system, the features ...

Introduction Issue 2 July 1997 1-5 Compatibility The DEFINITY Extender is compatible with the following commercial two-wire DEFINITY ECS display telephones. ■ 8410D ■ 8434D NOTE:The power supply that comes with the DEFINITY ExtenderRemote Module cannot produce the power required by the8434D telephon...

Introduction 1-6 Issue 2 July 1997 Specifications The DEFINITY Extender system should operate properly with anystandard telephone service (also called “plain old telephoneservice” [POTS] line). Line conditioning may be required if theSwitch and Remote Modules do not connect at a data rate of19.2 kbp...

Introduction 1-8 Issue 2 July 1997 Considerations Keep the following in mind when you use the DEFINITY Extendersystem: ■ The DEFINITY Extender system is to be used with a DEFINITYECS of Version 3, Release 3 or later. ■ No custom calling features, such as Call Waiting or CallForwarding, should be ord...

Introduction Issue 2 July 1997 1-9 ! Security Alert : Using the Remote Module gains access to the features ofthe DEFINITY ECS, including access to WATS lines, FXlines, etc., which are subject to toll fraud. Passwords shouldbe as long as allowed. Passwords should be hard to guessand therefore should ...

Issue 2 July 1997 2-1 Installation 2 How to install the DEFINITY ® Extender Remote Module Installing the Remote Module involves choosing a proper location andplugging in the LINE, PORT, and power cords.

Installation 2-2 Issue 2 July 1997 Location Requirements To ensure successful operation of the DEFINITY Extender system,place the Remote Module within 400 feet (120 meters) of theDEFINITY telephone. The Extender module may be mounted inany position or may be wall-mounted by using the optional wall-m...

Installation Issue 2 July 1997 2-3 Connecting the Remote Module All connections to the Remote Module are done via the back panel(see Figure 2-1). Presently no ports are installed for VOICE orCOM 2. The current back panel elements are: ■ LINE is the connection between the Remote Module and thecentral...

Installation 2-4 Issue 2 July 1997 In addition to the back panel connections, a three-color light-emitting diode (LED) is visible through the top of each unit andprovides information about the status of the equipment. Installation Procedure Installing the Remote Module involves connecting the line c...

Installation Issue 2 July 1997 2-5 Table 2-1. DIP Switch Configuration Switch # OFF ON 1 Normal operation Reserved 2 Normal operation Dedicated lines 3 Normal operation Reserved 4 Normal operation Test mode NOTE:If you are using a standard central office line, you do not have tochange the factory-se...

Installation 2-6 Issue 2 July 1997 4. Connect the AC adapter provided with your system to the Remote Module. Plug the adapter into a standard 120-vacelectrical outlet. ! CAUTION : Do not plug the A/C adapters into a 240-vac outlet becauseyou will damage the adapter and the module. You must firstobta...

Issue 2 July 1997 3-1 Programming 3 How to program the operating parameters for the DEFINITY ® Extender Remote Module Before you can use the Remote Module, you must program theoperating parameters, such as the phone number, the type of dialing,and the baud rate of communication.

Programming 3-2 Issue 2 July 1997 Using the Telephone forProgramming Use the DEFINITY telephone to program the operating parametersat the remote location. Prompts will appear on the telephonedisplay. To respond to the prompts, press the dial pad keys on thetelephone. Table 3-1 shows the keys used to...

Programming Issue 2 July 1997 3-3 To begin programming, press 3 until the first parameter (“Set Phone Number?” ) is shown on the display. If your systemadministrator preprogrammed your Remote Module, press 2 to begin system operation (see Chapter 4, Operating the DEFINITYExtender.) Setting the Telep...

Programming 3-4 Issue 2 July 1997 Setting the Mode of Dialing The options for the mode of dialing (tone or pulse) appear only ifthe Remote Module is configured for dial line operation (DIP switch 2 is OFF). Setting Pulse Dialing Follow these steps to set the mode of dialing to pulse: 1. At the “Go O...

Programming Issue 2 July 1997 3-5 Setting Tone Dialing Setting the dialing mode to “Tone” is very similar to setting it to“Pulse.” Follow these steps to set the dialing mode to tone. 1. At the “Go Online?” screen, press 3 until the following screen appears: 2. “Set Tone Dialing” indicates that PULSE...

Programming 3-6 Issue 2 July 1997 Setting the Connect Rate Setting the Connect Rate establishes the baud rate in kilobits persecond (kbps) for the communications between the Switch andRemote Modules. Follow the steps and screens below to set theConnect Rate. 1. At the “Go Online?” screen, press 3 un...

Programming 3-8 Issue 2 July 1997 In this situation, the Remote Module tries to reconnect with theSwitch Module a maximum of six times. If the connection withthe Switch Module is not re-established after the sixth try, themodem disconnects and you must log in again. 4. To view the next Connect Rate,...

Programming Issue 2 July 1997 3-9 4. If 19.2 kbps is in effect, the following screen appears: 5. Press 2 to change the setting or 1 to retain the existing setting. NOTE:If your are talking on your display telephone while transmitting datavia the COM port, there is not much difference in speed betwee...

Issue 2 July 1997 4-1 Operating the RemoteModule 4 Operating the Remote Module of the DEFINITY Extender Once you have installed and programmed the Remote Module, youare ready to use it. After you have established a connection with theSwitch Module (and consequently the DEFINITY ECS), you can useyour...

Operating the Remote Module 4-2 Issue 2 July 1997 Starting the Operation You start the operation of the Remote Module by a process similarto logging in on other systems. Follow these steps to start theoperation of the Remote Module: 1. At the “Go Online?” screen, press 2 to start the operation of th...

Operating the Remote Module Issue 2 July 1997 4-3 Figure 4-1. Connect Sequence for the Remote Module 3. At the “Enter Password” screen, enter your password and press the Drop button on the display telephone. A valid passwordmust be entered to allow the telephone to be connected to thePBX.

Operating the Remote Module 4-4 Issue 2 July 1997 NOTE:You must enter your current valid password. The first time youuse your Remote Module, the password will be the one initiallyassigned to you by your system administrator. A valid passwordcontains 8 to 10 digits. 4. If a valid password has been en...

Operating the Remote Module 4-6 Issue 2 July 1997 Changing a Password Follow these steps to change your password. 1. If you are not connected to the PBX, follow the steps in “Starting the Operation” above to connect to the PBX. 2. Once you are connected, press the Hold button on the display telephon...

Operating the Remote Module Issue 2 July 1997 4-9 NOTE:The system administrator (user 0) can change all user passwords(see “Changing Passwords” in the “Programming” chapter in the DEFINITY ® Extender Switch Module User's Guide ). The remaining users can change only their own passwords (user 1 can ch...

Issue 2 July 1997 5-1 Troubleshooting 5 Troubleshooting, LED Activity, and Error Messages As with all equipment of a sophisticated nature, occasionally an errorin connection or transmission may occur. The DEFINITY Extendersystem provides indication of any errors via light-emitting diodes(LEDs) on th...