Page 2 - CALLMASTER® V Telephone Console User’s Guide; ii; Reorient or relocate the receiving antennae.
CALLMASTER® V Telephone Console User’s Guide ii NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Lucent Technologies can assume no responsibility for any errors. Changes or corrections to the information cont...
Page 3 - iii; Read and understand all instructions.
CALLMASTER® V Telephone Console User’s Guide iii OBTAINING PRODUCTS To learn more about Lucent Technologies products and to order any of these products, contact Lucent Direct, the direct-market organization of Lucent Technologies Business Communications System. Access their web site at www.lucentdir...
Page 4 - iv; Service; Unplug the telephone from the modular wall jack. Be sure to refer; SAVE THESE INSTRUCTIONS
CALLMASTER® V Telephone Console User’s Guide iv • This telephone can be hazardous if immersed in water. To avoid the possibility of electric shock, do not use it while you are wet. If you accidentally drop the telephone into water, do not retrieve it until you have first unplugged the line cord from...
Page 5 - The CALLMASTER V Telephone Console
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 The CALLMASTER V Telephone Console 1 The CALLMASTER V Telephone Console The CALLMASTER ® V telephone has been specially designed for use with the Automatic Call Distribution (ACD) system and the many features of the DEFINITY ® Enterpri...
Page 6 - The following features correspond to the numbers in Figure 1.; Headset Connections with the CALLMASTER V; Note: Your system manager MUST administer a; button on your; FIGURE 2
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 The CALLMASTER V Telephone Console 2 The following features correspond to the numbers in Figure 1. Note: Two feature buttons must be administered in the following ways: • One of the feature buttons must be designated as the Headset On/...
Page 7 - Compatible Headpieces; The CALLMASTER V Recorder Interface
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 The CALLMASTER V Telephone Console 3 Compatible Headpieces The following Lucent Technologies headpieces can be used with these telephones: — Mirage ® — Receiver fits over either ear. Not for noisy environments. — StarSet ® — Eartip fit...
Page 8 - Call-Handling Features; Dir
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Call-Handling Features 4 Using the Softkey Feature Menus There are three separate softkey feature menus. Each of these menus allows you to select from four different features. You can enter Softkey Mode (and view the softkey feature me...
Page 9 - The green light next to the button goes off.; CONFERENCE
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Call-Handling Features 5 The green light next to the button goes off. CONFERENCE The Conference feature allows you to conference up to six parties (including yourself) on a call. To add another party to a call (for a total of six parti...
Page 10 - RELEASE; To disconnect from a call
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Call-Handling Features 6 RELEASE An ACD agent can press to disconnect from a call. To disconnect from a call 1. Press . Note: Pressing is faster than waiting for a caller or trunk to disconnect and enables you to perform other ACD or v...
Page 11 - TEST; To test the lights and display on your telephone; TRANSFER; To send the present call to another extension; Getting Messages; MESSAGE
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Getting Messages 7 TEST The Test feature allows you to test the lights and display on your telephone. To test the lights and display on your telephone 1. With the headset off, press and hold down (or ) . Lights go on in columns, and al...
Page 12 - Selecting a Personalized Ring; SELECT RING; To select a personalized ringing pattern; Voice and Display Features
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Selecting a Personalized Ring 8 Selecting a Personalized Ring SELECT RING The Select Ring feature allows you to choose your own personalized ringing pattern for your telephone from among eight different patterns. To select a personaliz...
Page 13 - Operating Range Requirements; FIGURE 4
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Operating Range Requirements 9 Operating Range Requirements The total distance between the CALLMASTER V telephone (with Recorder Interface active) and the recording device should not exceed 200 feet/ 60.96 meters. The distance between ...
Page 14 - Important Safety Warnings for Installation; Lucent Technologies 4-type protectors; INSTALLATION WARNING; MODULAR WALL JACK WIRING; FAILURE TO FOLLOW THESE INSTRUCTIONS CAN CAUSE DAMAGE; Two-wire installations must have only PBX connections on pair 1.
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Telephone Installation 10 Important Safety Warnings for Installation When this product is located in a separate building from the telephone communications system, a line current protector MUST be installed at the entry/exit points of A...
Page 15 - Desktop Installation; Note: You can use the telephone without the desktop stand, if you so
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Telephone Installation 11 Desktop Installation Note: You can use the telephone without the desktop stand, if you so choose. If you do not use the telephone with attached desktop stand, it is suggested that you place small round feet (i...
Page 16 - Wall Installation; not; FIGURE 5; coil the excess line cord in the back of the deskstand.; Engage the upper tabs (1 in Figure 5) of the deskstand into the slots
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Telephone Installation 12 Wall Installation Note: For wall-mounting, you will need a 1-foot line cord. (This cord is not supplied with the telephone, but can be ordered by using this comcode: 103786760.) 1. Make sure the 8-conductor wa...
Page 17 - Turn on the headset OR press; Installing the Designation Card; To label and install the designation card and telephone Notepad; Print the numbers/features on the button designation card that
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Telephone Installation 13 pull downward until it is secure. (See Figure 6.) FIGURE 6 Placing the Telephone on the Wall Jack Mounting Studs 10. Plug the quick-disconnect (QD) connector on the headset into the QD connector on the headset...
Page 18 - Orderable Cards and Equipment; The following cards and equipment are orderable.; Note: This handset is the only handset that can be used with the; CALLMASTER V telephone.
CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1 Telephone Installation 14 Orderable Cards and Equipment The following cards and equipment are orderable. • You can order additional designation cards in quantities of 25 cards per package. Notepads can also be ordered in quantities of ...