Lenovo E73z- Manuals

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.There are no serviceable parts inside these components. If you suspect a prob...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors. Features This section introduces the computer features. The information covers a variety of models. To view the information abo...

Specifications This section lists the physical specifications for your computer. Table 1. Dimensions and weight Dimension Non-touch with frame stand Non-touch with monitorstand Non-touch without stand Height 371.5 mm (14.63 inches) 404.5 mm (15.93 inches) 362 mm (14.25 inches) Width 506 mm (19.92 in...

To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search. 1. Click Start ➙ Control Panel . Change the view of Control Panel from Category to Large icons or Small icons. 2. Locate the...

• Lenovo Companion • Lenovo Reach • Lenovo Settings • Lenovo SHAREit • Lenovo Solution Center • Lenovo Support • Lenovo Tools • Password Manager • PC Cloud Manager (Windows 8.1 only) • Power Manager • System Update An introduction to Lenovo programs This topic provides a brief introduction to some L...

Locations This section provides information to help you locate the connectors on the front and rear of your computer. Note: The components in your computer might look slightly different from the illustrations. Locating connectors, controls, and indicators on the front of yourcomputer Figure 1 “Front...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...

Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortableposition. Pull the stand open and adjust the position of the computer at an angle between 10° and 25°as shown in the following illustration. Note: The frame stand is avail...

Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortableposition. The following illustration shows that you can adjust the position of the computer at an angle of 5° to thefront and 45° to the rear. Figure 4. Adjusting the ...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Navigating among screens on the Windows 8 and Windows 8.1 operatingsystems This section provides instructions on how to navigate among the desktop, the Start screen, and applicationsthat were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailedinstructions, s...

1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until y...

– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard. The Microsoft Windows shortcut keys are pr...

2. In the Sound section, click Adjust system volume . 3. Move the sliders up or down to raise or lower the volume of your computer. Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives useindustry-standard, 12 cm (4.75-inch) CD media or DVD media....

To remove a CD or DVD from the DVD drive, do the following: 1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not s...

Using the multi-touch feature The multi-touch feature enables you to use one or two fingers to interact with your computer. For example,you can zoom in, zoom out, scroll, or rotate on the touch screen with two fingers while browsing the Internetor reading or editing a document. The following table s...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place themonitor at right angles to windows and other light sources, when possib...

TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for thedeaf (TDD) conversion modem. The modem must be connected between your computer and a TTY/TDDtelephone. Then, you can type a message on your computer and send it to the telephon...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where y...

Replacing the wireless mouse To replace the wireless mouse, do the following: 1. Disconnect the USB dongle from your computer. Then, take away your failing wireless mouse. 2. Remove the new wireless mouse from the package. 3. Press the battery compartment release button. Figure 9. Opening the batter...

• Push the power switch to the off position when you are not using the mouse. This extends the battery life. • Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment. Obtaining device drivers You can obtain device drivers t...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 39 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 45 Recovery information for the...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 or Windows 8.1 operatingsystem This section provides information about the recovery solutions provided on computers preinstalled withthe Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem m...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

2. From the Setup Utility program main menu, select Security . 3. Depending on the password type, select Set Power-On Password , Set Administrator Password , or Hard Disk Password . 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can ...

3. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. Read the information displayed on the right side of the screen. 4. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 51....

Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu.You might have to press Esc several times. Do one of the following: • If you want to save the new settings, press F10 to save changes and exit the Setup Utility...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 77for additional troubleshooting resources. Basic troub...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 49. The computer beeps multipletimes b...

If the symptom your computer is experiencing occurred immediately after you installed a new hardwareoption or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware ...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...

Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16. 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The U...

• The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing theproblem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther awa...

The adapter stops working for no apparent reason Symptom: The adapter stops working for no apparent reason. Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to make sure that the correct device driver is install...

Action: The WAN card is not supported on this computer. Remove it. Note: Some computer models do not have a wireless WAN. For more information about the network problems, see “Networking problems” on page 68. Bluetooth problem Symptom: Sound does not come from the Bluetooth headset or headphone but ...

• Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: – The cables for all external SCSI options are connected correctly. – The last o...

Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16. 2. Click Programs . 3. Click Turn Windows features on or off . 4. A list of optional Windows components is displayed. F...

1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and ot...

Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for thatprogram. Help systems are typically accessible from a menu or button in the progr...

If these actions do not correct the problem, run the Lenovo Solution Center program to test the USBconnector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.If you need technical assistance, see Chapter 11 “Getting information, help, and service” on pag...

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at:http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Produc...

• Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThe ThinkCentre logoThinkCentreThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel is a trademark o...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil reg...

Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix E. China Energy Label © Copyright Lenovo 2013, 2014 93

Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 42 Administrator, password 48 audio subsystem 1 B backup and recovery operations 40 basic troubleshooting 59 C cable lock, security 30 changing password 48 startup device sequence 49 cleaning an optical mouse 57 connector 9 connectors rear 9 connectors, co...

Chapter 1. About this manual This manual provides service and reference information for ThinkCentre ® computers listed on the front cover. Chapter 7 “Symptom-to-FRU Index” on page 59 and Chapter 10 “Additional service information” on page111 are not specific to any machine type and are applicable to...

Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting a...

• Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side ...

• Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fi...

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. 10 ThinkCentre E73z Hardware Maintenance Manual

• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto. ...

DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenterun danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cou...

1 2 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktstec...

• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mitLichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen n...

PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può esserepericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o lariconfigurazione del prodotto du...

• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y losmódems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique locontrario en los procedimien...

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta losiguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera coninstrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...

Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Table 1. Dimensions and weight Non-touch with frame stand Non-touch with monitor ...

Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the LenovoThinkVantage ® Tools program or from Control Panel. Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from ...

Table 3. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Rescue and Recovery System and Security Lenovo - Enhanced Backup andRestore System Update System and Security Lenovo - Update and Drivers View Management Utility System and Security Lenovo View M...

Chapter 4. General checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequencechanged. Be extremely careful during write operations such as copying, saving, or formatting. Data orprograms can be overwritten if you select an incorrect drive...

Chapter 5. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see “Lenovo Support Web site” on page 31 for additionaltroubleshooting resources. Basic troubleshooting The following ta...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 57. The computer beeps multipletimes b...

• For Windows 8 or Windows 8.1: Open Control Panel, and then click System and Security ➙ System ➙ System Protection ➙ System Restore . If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 54 for more information. • If ...

If these actions do not correct the problem, you might have a failing speaker. Have the speaker serviced. Ifyou need technical assistance, see “Lenovo Support Web site” on page 31. No audio in DOS applications or games Symptom: No audio in DOS applications or games Actions: • Ensure that the DOS app...

Unable to use a startable (bootable) recovery medium, such as the Product RecoveryCD, to start your computer Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD,to start your computer. Action: Ensure that the CD or DVD drive is in the startup sequence befor...

• Ensure that the disc surface is clean and not scratched. • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance,...

Some or all hard disk drives missing from the Setup Utility program Symptom: Some or all hard disk drives missing from the Setup Utility program Actions: • Ensure that all hard disk drive signal cables and power cables are connected correctly. • Ensure that your computer is configured correctly to s...

To open the Enhanced Performance Customization Keyboard program, do one of the following: – On the Windows 7 operating system, do the following: 1. Click Start ➙ Control Panel . 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB ...

5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. The pointer on the screen does not move smoothly with the mouse Symptom: The pointer on the screen does not move smoothly with the mouse. Action: Erratic movement of the mouse pointer is generally caused by a buildup of dir...

Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see “Lenovo Support Web site” on page 31. The monitor works when you turn on the computer, but goes blank after some periodof computer inactivity Symptom: The monito...

On the Windows 8 or Windows 8.1 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings . Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings. ...

If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead,it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.Instead, it connects at 100 Mbps. Actions: • Try another cable. • Ensure t...

• “An option that previously worked does not work now” on page 49 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer. • You followed the installation instructions supplied with the ...

2. Right-click your C drive entry and then click Properties . The amount of free disk space is displayed. To check the amount of free space on the Windows 8 operating system, do the following: 1. Open the Windows Explorer and click Computer . 2. Right-click your C drive entry and then click Properti...

1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer . 3. Right-click your C drive entry and then click Properties . 4. Click the Tools tab. 5. Click Defragment Now , then click Continue . 6. Click Defragment Now again to start a disk-defragmentation...

Actions: • Ensure that the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, ensure that it is attached to a properly groundedelectrical outlet. • If the serial device has its own On/Off switch, ensure that it...

• Check with your software manufacturer to see if any updates are available. Many software manufacturers make updates available from the World Wide Web. • If the software program used to work correctly, but does not work correctly now, do the following: – On the Windows 7 operating system, click Sta...

Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for maximum system performance. Notes: • The Lenovo Solu...

Chapter 6. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improvescomputing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabe...

To erase a lost or forgotten password, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or clot...

Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.Always begin with Chapter 4 “General checkout” on page 33. This index can also be used to help you decidewhich FRUs to have available when servicing a computer. If...

The following table describes the beep symptoms. Beep symptom FRU/Action 2 short beeps CMOS setting error Common error code, see the detail failure information in“POST error codes” on page 60. 3 short and 1 long beeps DRAM memory error Perform the following actions in order. 1. Make sure the memory ...

Error code POST error message Description/Action 1820 More than one external fingerprintreader are attached. Power off andremove all but the reader that you setup within your main operating system. If more than one external fingerprintreader are connected to a computer,this error message will be dis...

Message/Symptom FRU/Action Serial or parallel port device failure (adapter port) 1. External Device Self-Test OK? 2. External Device 3. Cable 4. Alternate Adapter 5. System Board Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems This sec...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 66 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2....

Chapter 9. Replacing FRUs This chapter provides instructions about removing or replacing major FRUs. Not all FRUs are documented. Important Before you replace any FRU, read Chapter 2 “Safety information” on page 3. These precautions andguidelines will help you work safely. FRU replacements are to be...

5. Remove the sheetmetal. Save the sheetmetal for recovering the screw hole. Loosen the screw 1 that secures the frame stand, and then lift the frame stand up and remove it from the computer. Figure 5. Removing the frame stand 6. To install the frame stand, position the frame stand over the computer...

7. Reinstall the screw to secure the frame stand to the computer. Recover the screw hole with the sheetmetal. Figure 7. Reinstalling the screw to secure the frame stand to the computer Removing and installing the monitor stand Attention: Do not open your computer or attempt any repair before reading...

6. If your computer is installed with a monitor stand, remove the two screws that secure the monitor stand, and then remove the monitor stand from the computer. Figure 8. Removing the monitor stand 7. To install the monitor stand, place the monitor stand on the computer so that the two plastic tabs ...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page 1 This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes t...

CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing thefeet stand. To remove and reinstall the feet stand, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2. Disconnect all power cords from e...

3. Remove the computer stand. See “Removing and installing the computer stand” on page 71. 4. Remove the computer cover. See “Removing the computer cover” on page 75. 5. Pivot the hard-disk-drive EMI shield as shown to remove it from the hard-disk-drive bracket, and then lift the EMI shield out of t...

6. To install the hard-disk-drive EMI shield, align the hole in the EMI shield with the standoff in the chassis as shown. Then, push the EMI shield straight down until it is secured by the standoff firmly and the threetabs 1 on the EMI shield also are secured by the corresponding holes in the chassi...

10. Connect the hard-disk-drive cable to the new hard disk drive. 11. Position the bracket with the new hard disk drive in the chassis so that the screw hole in the bracket aligns with the corresponding hole in the chassis. Then, install the screw to secure the bracket with thehard disk drive to the...

12. Install the hard-disk-drive EMI shield. See “Removing and installing the hard-disk-drive EMI shield” on page 76. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on pa...

6. To install a new optical drive, slide the new optical drive into the optical drive bay to connect the cable to the optical drive. Figure 19. Installing the optical drive 7. Install the screw 1 to secure the optical drive. Figure 20. Installing the screw to secure the optical drive 8. Go to “Compl...

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of yo...

To replace the rear I/O assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on ...

7. Remove the power cord connector from the rear I/O assembly. Figure 23. Removing the power cord connector from the rear I/O assembly 8. To reinstall the rear I/O assembly, install the two screws to secure the power cord connector. Position the new rear I/O assembly into place, and then align the s...

7. Remove the three screws 1 that secure the VESA mount bracket and lift the VESA mount bracket out of the computer. Figure 24. Removing the VESA mount bracket 8. To reinstall the VESA mount bracket, position the VESA mount bracket into the computer so that the screw holes align with those in the co...

4. Remove the system board shield. See “Removing and reinstalling the system board shield” on page 83. 5. Remove the VESA mount bracket. See “Removing the VESA mount bracket” on page 86. 6. Locate the power supply. See “Locating major FRUs and CRUs” on page 66. 7. Disconnect the power supply cables ...

To replace the microprocessor fan, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on...

Replacing the heat sink assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page 1 This section provides instructions on how to replace the heat sink assembly. CAUTION: The heat sink and fan assembly might be very...

6. Follow the sequence 1 , 2 , 3 , 4 on the heat sink assembly to loose the four screws that secure the heat sink assembly to the system board. Remove the screw 5 that secure the heat sink assembly to the computer. Note: Carefully loose the four screws from the system board to avoid any possible dam...

Figure 31. Installing the microprocessor 11. Lower the new microprocessor straight down into the microprocessor socket on the system board. 12. Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket. 13. Reinstall the heat sin...

7. Remove the two screws 1 that secure the card reader, and then lift the card reader out of the computer. Figure 32. Removing the card reader 8. To reinstall the card reader, align the screw holes in the new card reader with those in the computer, and then install the two screws to secure the card ...

2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer cover. See “Removing the computer cover” on page 75. 4. Locate the battery on t...

3. Remove the computer cover. See “Removing the computer cover” on page 75. 4. Remove the optical drive. See “Replacing the optical drive” on page 82. 5. Locate the converter board in the computer. See “Locating major FRUs and CRUs” on page 66. 6. Remove the two screws that secure the converter boar...

To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or clot...

8. Insert the notched end 1 of the new memory module into the slot. Press the memory module firmly and pivot the memory module until it snaps into place. Ensure that the memory module is securedin the slot and does not move easily. Figure 37. Installing a memory module 9. Reinstall the system board ...

7. Pull the internal speaker up to remove it from the computer. Figure 38. Removing the internal speakers 8. Route the new internal speaker cables, and then position the new internal speakers on the front bezel so that the two holes in each internal speaker align with those in the front bezel. 9. To...

7. Remove the screw that secures the integrated camera to the front bezel to remove the integrated camera from the computer. Figure 39. Removing the integrated camera 8. To reinstall the integrated camera, position the new integrated camera and align the screw holes in the new integrated camera with...

To install the microprocessor socket cover, do the following: 1. Release the lever securing the microprocessor retainer and open the retainer to access the microprocessor. 2. Grasp the microprocessor on the sides and lift it straight up and out of the socket. Do not touch the contacts on the micropr...

17. Position the computer main bracket over the LCD panel. Make sure the screw holes in the computer main bracket align with those in the front bezel. 18. Reinstall all eight screws that secure the computer main bracket to the front bezel. Figure 46. Reinstalling all eight screws that secure the com...

21. Reinstall the rear I/O assembly. See “Replacing the rear I/O assembly” on page 84. 22. Reinstall the system board shield. See “Removing and reinstalling the system board shield” on page 83. 23. Reinstall the foot stands. See “Removing and reinstalling the feet stand” on page 75. 24. Connect all ...

8. Pivot the Wi-Fi card upward and lift the Wi-Fi card out of the mini PCI Express slot. Figure 49. Removing the Wi-Fi card 9. To install the new Wi-Fi card, insert the notched end of the new Wi-Fi card into the mini PCI express card slot at an angle of about 20 degrees. Ensure that the Wi-Fi card i...

3. Lower and position the computer cover into place and then tighten the two screws 1 to secure the computer cover. Figure 50. Installing the computer cover 4. Reinstall the frame stand. See “Removing and reinstalling the frame stand” on page 71. 5. Lock the computer cover if you have an integrated ...

Chapter 10. Additional service information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data Hardware controlled passwords Hardware controlled pa...

Power management Power management reduces the power consumption of certain components of the computer such as thesystem power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to ...

Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S.patents and other intellectual property rights owned by Macrovision C...

Index 2.5-inch hybrid hard disk drive replacing 80 2.5-inch solid-state drive replacing 80 3.5-inch hard disk drive replacing 78 3.5-inch hybrid hard disk drive replacing 78 A administrator, password 56 B basic troubleshooting 35 battery, replacing 95 BIOS settings, changing 58 boot-block recovery 1...