Lenovo 10AB000KUS - Manuals

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 414 mm (16.30 inches) Depth: 442 mm (17.40 inches) Weight Maximum configuration as shipped: 11.2 kg (24.69 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F ...

Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click theprogram icon. Then, follow the instructions on the screen. When the installation process complete...

Note: Depending on your computer model, some of the programs might not be available. Accessing Lenovo programs on the Windows 8 or Windows 8.1 operatingsystem If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, you can accessLenovo programs by doing one of the follow...

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for maximum system performance. • Lenovo Support The Lenovo Support program ena...

Locating connectors, controls, and indicators on the front of yourcomputer Figure 1 “Front connector, control, and indicator locations” on page 9 shows the locations of the connectors,controls, and indicators on the front of your computer. 1 2 Figure 1. Front connector, control, and indicator locati...

Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or ifyou...

1 Heat sink and fan assembly 9 Secondary hard disk drive bay 2 Memory modules 10 Primary hard disk drive 3 Optical drive 11 PCI card (available in ThinkCentre ® M93/p computers) 4 Front audio and USB assembly 12 Cover presence switch (intrusion switch) (available in some models) 5 Thermal sensor 13 ...

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. When installing or replacing an internal d...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Navigating among screens on the Windows 8 and Windows 8.1 operatingsystems This section provides instructions on how to navigate among the desktop, the Start screen, and applicationsthat were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailedinstructions, s...

1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until y...

– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a finger...

Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at acomfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view itwithout having to twist your body. Also, position other equipment you use regularly, such as t...

Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. Figure 9. Locking the computer cover 34 ThinkCen...

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...

Attaching a cable lock You can use a cable lock to secure devices, such as the keyboard and the mouse, by locking the devicecables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See“Locating connectors on the rear of your computer” on page 9. To insta...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Note: Depending on the model, your computer might look slightly different from the illustrations in this chapter. Handling static-sensitive devices Do not open the ...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes t...

6. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. 3 4 5 6 7 8 ® HDMI ® 5 6 7 8 3 4 Figure 12. Removing the computer cover Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any rep...

3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 13. Removing the front bezel 4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis. The...

4. Depending on whether you are installing or replacing a PCI card, do one of the following: • If you are installing a PCI card, remove the appropriate metal slot cover. • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure ...

6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 13. Note: If you are installing a PCI Express x16 graphics card, make sure that the memory slot retaining clips are closed before you install the graphics card. 7. Pivot the card l...

UDIMM DIMM 1 DIMM 2 DIMM 3 DIMM 4 One UDIMM X Two UDIMMs X, 1 X, 2 Three UDIMMs X, 3 X, 1 X, 2 Four UDIMMs X, 3 X, 1 X, 4 X, 2 To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power c...

• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 18. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with ...

6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 22. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 23. Connecting the optical drive 8. Reinstall the fro...

Installing the card reader Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. To install the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Th...

7. Slide the new card reader with retainer into the card reader drive bay until it snaps into position. Figure 26. Installing the card reader 8. Connect the card reader cable to the front USB connector 2 on the system board. See “Locating parts on the system board” on page 13. 9. Locate the protecti...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. Replacing the card reader Attention: Do not open your computer or attempt any repair before reading and unders...

7. Remove the card reader retainer from the old card reader and install it on the side of the new card reader. Figure 29. Installing the card reader retainer 8. Slide the new card reader with retainer into the drive bay until it snaps into position. Figure 30. Installing the card reader 9. Reconnect...

Installing the front USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. To install the front USB assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and th...

7. Slide the new front USB assembly with retainer into the card reader drive bay until it snaps into position. Figure 33. Installing the front USB assembly 8. Connect the front USB assembly cable to the front USB connector 2 on the system board. See “Locating parts on the system board” on page 13. 9...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. Replacing the front USB assembly Attention: Do not open your computer or attempt any repair before reading and...

7. Remove the card reader retainer from the old front USB assembly and install it on the side of the new front USB assembly. Figure 36. Installing the card reader retainer 8. Slide the new front USB assembly with retainer into the card reader drive bay until it snaps into position. Figure 37. Instal...

Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your comp...

5. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. 5 6 7 8 3 4 HDMI ® 3 4 5 6 7 8 5 6 7 8 3 4 ® Figure 40. Removing the screws for the power supply assembly 6. Slide the power supply assembly to the front of the computer, and ...

9. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then ...

Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator faces the beveledcorner 4 of the microprocessor socket. Figure 44. Installing the microprocessor 11. Close the micr...

1. Insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid-state drive downward. Figure 45. Installing the mSATA solid-state drive into the storage converter 2. Install the two screws to secure the mSATA solid-state drive to the stor...

3. Slide the mSATA solid-state drive storage converter into the card reader drive bay until it snaps into position. Figure 47. Installing the mSATA solid-state drive 4. Connect the signal cable and the power cable to the mSATA solid-state drive. What to do next: • To work with another piece of hardw...

Replacing the primary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the primary hard disk drive. Note: Depending on your model type, your co...

Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. Note: Your computer comes with a secondary hard disk drive bay for installing or replacing a secondary 3.5-inch hard disk d...

Installing the solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to install the 2.5-inch solid-state drive. To install the solid-state drive, do the foll...

2. To install the solid-state drive with the storage converter into the 3.5-inch hard disk drive bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter. Figure 61. Installing the solid-state drive with the storage co...

4. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis. Note: The new front fan assembly will have four new rubber mounts attached. Figure 62. Remo...

7. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 63. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” o...

5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 64. Removing...

7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 65. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropria...

8. Install the screw to secure the new front audio and USB assembly in place. Figure 68. Installing the screw to secure the front audio and USB assembly 9. Connect the cables of the new front audio and USB assembly to the front audio connector and the front USB connector 1 on the system board. See “...

6. Position the new internal speaker into the four metal clips 1 and push the internal speaker toward the left until it is secured in place. Figure 70. Installing a new internal speaker 7. Connect the internal speaker cable to the system board. See “Locating parts on the system board” on page 13. Wh...

6. From inside the chassis, pivot the upper retaining clip 1 that secures the plastic holder of the thermal sensor downward and then push the clip outward to release the clip. Then disengage the plasticholder holding the thermal sensor from the chassis. Figure 71. Removing the thermal sensor 7. Pull...

8. Insert the connector and cable of the new thermal sensor into the lower hole 1 in the chassis. Then align the two tabs on the plastic holder holding the thermal sensor with the two holes 1 and 2 in the chassis, and push the plastic holder until it snaps into position. Figure 72. Installing the ne...

6. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis. Then install the screw to secure the cover presenceswitch to the chassis. Figure 74. Installing the new cover presence switch 7. Reconnect the cover pr...

Removing the Wi-Fi adapter card To remove a Wi-Fi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. If your computer comes with a Wi-Fi card module that suppo...

5. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Figure 77. Removing the Wi-Fi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Remov...

2. Remove the two screws that secure the Wi-Fi card module to the Wi-Fi adapter card. Figure 79. Removing the screws that secure the Wi-Fi card module 3. Pull the Wi-Fi card module out of the mini PCI Express slot to remove it from the Wi-Fi adapter card. Figure 80. Removing the Wi-Fi card module In...

2. Connect the front antenna cable and rear antenna cable to the Wi-Fi card module. Figure 83. Installing the Wi-Fi antenna cables 3. Install the Wi-Fi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 13. 4. If the installed Wi-Fi card m...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. Installing or removing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair befor...

Removing the rear Wi-Fi antenna To remove the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove...

3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 41. 4. Peel off the paper that protects the stickers on the front antenna. Figure 87. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front ante...

6. Connect the front antenna cable to the Wi-Fi card module. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. Removing the front Wi-Fi antenna To remove the fr...

1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators onthe front of your computer” o...

4. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snapsinto position. 3 4 5 6 7 8 ® HDMI ® 5 6 7 8 3 4 Figure 91. Reinstalling the computer cover 5. Ins...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 101 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 107 Recovery information for t...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive ...

Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 117 for more information. Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling o...

It is important to create a rescue medium and a set of recovery media as early as possible and store themin a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operatingsystem This section provides information about the recovery solutions provided on computers preinsta...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

2. From the Setup Utility program main menu, select Power . 3. Select Intelligent Cooling Engine (ICE) . The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert . The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save c...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power buttons before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and ...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page139 for additional troubleshooting resources. Basic trou...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 112. The computer beeps multipletimes ...

If the symptom your computer is experiencing occurred immediately after you installed a new hardwareoption or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware ...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...

Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 22. 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The U...

• The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in...

The image appears to be flickering Symptom: The image appears to be flickering. Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Usi...

• “A wireless LAN problem” on page 132 • “A wireless WAN problem” on page 133 • “Bluetooth problem” on page 133 For more information, see “Help and Support” on page 139. Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the netwo...

• The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex.Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. • You have installed al...

A wireless WAN problem Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: The wide area network (WAN) card is not supported on this computer. Remove it. Note: A wireless WAN card is supported only on some computer models. Bluetooth problem Symptom: Sound does n...

Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: – The cables for all external SCSI options are connected correctly. – T...

• Method 2 1. Open Control Panel. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 22. 2. Click Programs . 3. Click Turn Windows features on or off . 4. A list of optional ...

Insufficient memory Symptom: Insufficient memory In general, the more memory that is installed, the better the Windows operating system runs. Action: Install additional memory. For information about purchasing memory, see Chapter 11 “Gettinginformation, help, and service” on page 139. For step-by-st...

Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 137 • “Software does not work as expected” on page 137 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, da...

If these actions do not correct the problem, you might need technical assistance. Contact your softwaremanufacturer or see Chapter 11 “Getting information, help, and service” on page 139 for details. USB problems Symptom: The USB connectors cannot be accessed. Actions: • Make sure the USB cable is s...

• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...

• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network opera...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoRescue and RecoveryThinkCentreThinkVantageThe Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of ...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan ...

Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix E. China Energy Label © Copyright Lenovo 2013, 2014 155

Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 104 Administrator, password 110 audio line-in connector 11 audio line-out connector 11 audio subsystem 1 B backup and recovery operations 102 basic troubleshooting 121 battery, replacing 57 boot-block recovery 116 C cable lock, security 35–36 card reader, ...