Jabra GO 6470 - Manuals
Jabra GO 6470 Bluetooth Headset – Manual in PDF format online.
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Manual Jabra GO 6470
Summary
3 en g li sh Jabra GO 6470 User manUal 6. daIly Use — CallInG, answerInG and hanGInG Up ....... 30 6.1 headSet contRolS and indicatoRS ............................................................................ 30 6.2 the taRget Phone concePt ...........................................................
4 en g li sh Jabra GO 6470 User manUal 8. the Jabra GO tOUChsCreen Base ............................................ 49 8.1 Jabra go BaSe connec tionS and SetuP .................................................................... 49 8.2 uSing the touchScReen ............................................
5 en g li sh Jabra GO 6470 User manUal 11. the Jabra lInK 350 UsB Bluetooth® adapter ................... 64 11.1 Jabra link 350 uSB Bluetooth® adaPteR diagRaM ............................................. 64 11.2 PuRPoSe of the uSB Bluetooth® adaPteR ....................................................
6 en g li sh Jabra GO 6470 User manUal 1. intRoduc tion Thank you for choosing a Jabra GO™ headset. We are sure that you will enjoy its wide range of features and find it comfortable to wear and easy to use. this manual describes the Jabra GO 6470 headset solution.the Jabra GO headset features extre...
7 en g li sh Jabra GO 6470 User manUal 2. iMPoRtant Safet y infoRMation 2.1 Read the Safet y guide WARNING!: your headset includes a Warning & Declaration guide. do not attempt to assemble or use your headset before you have thoroughly read and understood the safety guide. If you did not receive...
8 en g li sh Jabra GO 6470 User manUal 2.3 caRe and Maintenance protect your Jabra GO base and headset just as you would any other type of sensitive electronic equipment. If your Jabra devices require cleaning, then consider the following advice: - If necessary, clean the touchscreen with a standard...
9 en g li sh Jabra GO 6470 User manUal 3. PRoduc t oveRview 3.1 Package contentS 1 Headset 2 Jabra GO base 3 Mains power adapter (for base) 4 Two different ear hooks; one can be moulded 5 Headband 6 Two differently-shaped earbuds 7 Telephone cable 8 USB cable 9 Installation CD with Jabra PC Suite So...
10 en g li sh Jabra GO 6470 User manUal 3.2 oPtional acceSSoRieS the following accessories for Jabra GO are available separately and are occasionally mentioned in the other chapters of this manual. you may have ordered one or more of these together with your headset. 1 GN1000 Remote Handset Lifter2 ...
11 en g li sh Jabra GO 6470 User manUal 3.3 Jabra go headSet diagRaM 1 Multifunction button (answer/end call, among other functions)2 Touch panel for volume control (by sliding finger) and mute control (by double-tapping)3 Dual Noise Blackout™ microphones4 Activity and status indicator (multicolor L...
12 en g li sh Jabra GO 6470 User manUal 3.4 Jabra go BaSe diagRaM 1 Headset cradle 2 Touchscreen 3 Telephone port (connects to the handset port on your desk phone) 4 Handset port (connects to your desk-phone handset) 5 AUX port (connects to GN1000 Remote Handset Lifter or electronic-hookswitch adapt...
13 en g li sh Jabra GO 6470 User manUal 4. SySteM SetuP and connec tionS this chapter explains how to assemble your Jabra GO solution and connect it to your other office equipment. 4.1 SetuP oveRview and BackgRound Connection Diagram Figure 5: Jabra Go base connections Using a Headset with a Desk Ph...
14 en g li sh Jabra GO 6470 User manUal 4.2 Quick-StaRt SetuP wizaRd to get started, just power the Jabra GO base and then follow the set-up-wizard instructions on the touchscreen. to run the setup wizard: 1. review the information outlined in Section 4.1: Setup overview and Background . It will hel...
15 en g li sh Jabra GO 6470 User manUal Assemble the Headset the headset is delivered already attached to an ear hook, but it can also be worn in the headband or neckband wearing styles. ear hook and headband wearing-style attachments are included; the neckband is available separately. Figure 7: Wea...
16 en g li sh Jabra GO 6470 User manUal Tip: If you use the ear hook, then slide the attachment up or down until the headset fits most comfortably to your ear. remember that there is an alternative ear hook included in the package, in addition to the one attached to the headset on delivery. this ear...
17 en g li sh Jabra GO 6470 User manUal Note: If you dock a Jabra GO base and headset that are not paired, the touchscreen asks if you would like to pair the two units removing the previously paired headset (if any) from the base’s pairing table). 4.4 connec ting the Jabra go BaSe to youR deSk Phone...
18 en g li sh Jabra GO 6470 User manUal Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra GO base between the handset and the desk-phone body as described below. Figure 9: Connecting to a desk phone...
19 en g li sh Jabra GO 6470 User manUal Connecting to a Standard Headset Port Figure 10: Connecting to a desk phone with a headset port If your desk phone includes a dedicated headset port, then take advantage of this feature by connecting the Jabra GO base as follows: 1. Connect the telephone cord ...
20 en g li sh Jabra GO 6470 User manUal 4.5 configuRing the Jabra go BaSe foR youR deSk Phone when the touchscreen wizard is helping you set up your desk phone, it will ask you to call a Jabra test server. this enables the Jabra GO base to test its clear dial-tone-switch and microphone-level setting...
21 en g li sh Jabra GO 6470 User manUal In the guided setup, you are prompted to select your country from a list. this determines which Jabra test server number is displayed for you to dial. If your country is not listed, select a neighbouring country. If the Jabra GO base cannot contact the Jabra t...
22 en g li sh Jabra GO 6470 User manUal 1. If you have not already done so, then set the clear dial-tone switch as described above. 2. follow the on-screen instructions. If the base has contact with the Jabra test server, it determines the optimal microphone level automatically. If the base cannot c...
23 en g li sh Jabra GO 6470 User manUal Connecting to the GN1000 Remote Handset Lifter a remote handset lifter gives you remote call control with a Jabra GO headset up to 100 m away from your desk. It lets you answer calls, end calls and transfer ring tones to the headset.the Gn1000 remote handset l...
24 en g li sh Jabra GO 6470 User manUal CONNECT DESK PHONE 5. In the CON- NECT DESK PHONE screen, shown left, connect to the handset port. CONNECT 6. In the (second) CONNECT screen, shown left, connect the control cable attached to the Gn1000 to the base’s aUX port. Figure 21: Connect to the handset...
26 en g li sh Jabra GO 6470 User manUal 4.7 connec ting the Jabra go BaSe to youR coMPuteR all Jabra GO models can be connected to a computer via a UsB cable for the purposes of configuration and firmware updates. In addition, they can use this connection to interact with a softphone program. Figure...
27 en g li sh Jabra GO 6470 User manUal 5. inStalling and Running the Jabra Pc Suite 5.1 Jabra Pc Suite featuReS the Jabra pC suite is a collection of programs that support and expand your headset’s features. It enables you to: - Control several types of softphone programs from your headset - Config...
28 en g li sh Jabra GO 6470 User manUal Applying Firmware Updates to install new firmware: In the Check for Updates result window shown below, click the Update button. Figure 30: Check for updates result window in Jabra Control Center this starts the Jabra firmware Updater, as shown below: Figure 31...
29 en g li sh Jabra GO 6470 User manUal 5.6 centRal adMiniStRation and MaSS dePloyMent If you are an It manager of an organization that is rolling out a large number of Jabra GO solutions, then you might wish to use the Jabra Control Center, which is part of the Jabra pC suite. for advanced Jabra pr...
30 en g li sh Jabra GO 6470 User manUal 6. daily uSe — calling, anSweRing and hanging uP 6.1 headSet contRolS and indicatoRS The Multifunction Button this button is located near the back of the headset. through a combination of taps, double-taps, short presses and long presses, you will be able to e...
31 en g li sh Jabra GO 6470 User manUal Note: if the target phone is shown greyed out on the touchscreen, it means that the phone has become disconnected. this can only occur with mobile- or softphones and Cisco desk phones. you need to either re-connect the phone or touch another phone on-screen to...
32 en g li sh Jabra GO 6470 User manUal Voice-Activated Mobile Phone Dialing this feature requires that your mobile phone supports the hands-free Bluetooth® wireless technology profile . see your mobile phone’s documentation for details about how to set up voice-activated dialing and whether this fe...
33 en g li sh Jabra GO 6470 User manUal Calling through a Desk Phone Figure 37: Placing a call with your headset and desk phone to place a call through your desk phone: 1. If necessary, set the desk phone as the current target for your headset (see also Section 6.2: the target Phone Concept. ) 2. to...
34 en g li sh Jabra GO 6470 User manUal when there is an incoming call, you will hear a ringtone from the phone, Jabra GO base and/or headset. In most cases (see below), the touchscreen indicates which phone is ringing and shows the incoming phone number (if available). the ringtone played in the he...
35 en g li sh Jabra GO 6470 User manUal 6.6 contRolling the SPeakeR voluMe and MicRoPhone the headset features a touch panel that is similar to the touch pad included with many laptop computers. Use it to adjust the volume you hear in your headset and to mute/unmute the microphone. - slide your fing...
36 en g li sh Jabra GO 6470 User manUal Mobile Phones for mobile phones, the procedure varies by phone model. please see your mobile phone documentation for details. Softphones for softphones, your headset is likely to be your only option, but if other audio devices are connected to your pC, you may...
37 en g li sh Jabra GO 6470 User manUal Note: you cannot manage call waiting on a desk phone from the Jabra base or headset. In this case, you must use the physical controls of your desk phone — if it supports call waiting. similarly, if you are using an unsupported softphone, then you must use your...
38 en g li sh Jabra GO 6470 User manUal 7. the Jabra go headSet this chapter provides in-depth details about the Jabra GO headset. see also Chapter 3: Product overview for detailed diagrams. 7.1 how to weaR the headSet you can wear your Jabra GO headset in a variety of styles, each of which can be w...
39 en g li sh Jabra GO 6470 User manUal Attaching the Head- or Neckband to attach the head- or neckband: 1. remove the current wearing-style attachment, if any. 2. align the earbud and fitting of the headset with the matching holes on the head- or neckband and press until it clicks into place. 3. pu...
40 en g li sh Jabra GO 6470 User manUal 4. your phone now looks to see if any nearby Bluetooth® wireless technology devices are advertising themselves for pairing. Use your phone’s controls to identify and select the Jabra GO 6400 device. your phone may also ask for the headset’s pass code. the pass...
41 en g li sh Jabra GO 6470 User manUal If two paired devices are turned on and in range but fail to connect automatically, you can connect manually. do the following, as needed: - Use the base touchscreen, as described in the section “forcing reconnection/disconnection via the touchscreen”. - Use t...
43 en g li sh Jabra GO 6470 User manUal Headset Signal Tones the headset uses a variety of soft tones to alert you to events such as an incoming call, multifunction button presses, volume changes, and more. these enable you to keep track of what is going on while you are wearing the headset. State o...
44 en g li sh Jabra GO 6470 User manUal Choosing Voice or Tones for Target indicators the headset is capable of playing either a tone or a human voice when you change the target phone, thus telling you what the new target is. the human voice is always in english, regardless of your other language se...
45 en g li sh Jabra GO 6470 User manUal Headset state LED when battery level is good LED when battery level is low power being turned off red 100msOff 100msrepeats to a total of 3 times same as for good battery level pairing Constant blue Constant red pairing succeeded Blue 200msOff 400msrepeats to ...
46 en g li sh Jabra GO 6470 User manUal 7.8 Staying within Range the Jabra GO headset supports the following maximum ranges: - when talking through the Jabra GO Base or Jabra lInK 350 UsB Bluetooth® adapter: up to 100m - when talking over Bluetooth® wireless technology Class 2 (most) mobile phones: ...
47 en g li sh Jabra GO 6470 User manUal the following rules of thumb will help you plan a high capacity installation to minimize interference and to ensure an optimal audio performance (a high quality audio based on a signal-to-noise consideration). • If you install fewer than 25 Jabra Bluetooth® wi...
48 en g li sh Jabra GO 6470 User manUal 7.13 foRcing Reconnec tion/diSconnec tion via the touchScReen the Jabra GO base does not connect directly to the mobile phone — the base connects to the headset and the headset connects to the mobile phone. Its connection to the mobile phone is via the headset...
49 en g li sh Jabra GO 6470 User manUal 8. the Jabra go touchScReen BaSe this chapter describes how to work with the features of the Jabra GO base. see also Chapter 3: Product overview for detailed diagrams. 8.1 Jabra go BaSe connec tionS and SetuP for details about how to set up the Jabra GO base a...
50 en g li sh Jabra GO 6470 User manUal 8.3 StandaRd oPeRation during normal operation, the touchscreen shows status information about your headset, shows the current target phone and indicates its status. from here you can answer an incoming call, end the current call, access your Jabra GO base set...
51 en g li sh Jabra GO 6470 User manUal 8.4 call oPtionS Menu when you are on a call, you can access the Call Options menu by touching the icon in the upper right-hand corner of the screen, as shown below: 1 1 Mute: enables you to mute/unmute the microphone on your headset. you can also do this by d...
52 en g li sh Jabra GO 6470 User manUal 8.5 Phone Menu when you are on a call, you can access the phone menu ( Desk Phone / PC & Softphone / Mobile Phone menu) by touching on the phone icon itself, as shown below. 1 1 Mute: enables you to mute/unmute the microphone on your headset. you can also ...
53 en g li sh Jabra GO 6470 User manUal 8.6 MSh Phone ac tive call ScReen If your desk phone is using the msh electronic hookswitch standard, the active call screen is a little different, as shown below: Figure 56: the active call screen for a deskphone using MSh here, the desk phone is in focus and...
54 en g li sh Jabra GO 6470 User manUal Note: call collision is not the same as call waiting, which is sometimes available when you are talking on one phone and a call comes in on that same phone. see Section 8.6: Managing Call Waiting for details about how this is handled. 8.8 Managing call waiting...
55 en g li sh Jabra GO 6470 User manUal If you have an active call, with no calls waiting, and you then put the active call on hold, the red (end call) button is removed from display. this means that you must re-activate the held call before you can end it (press the green arrow). see the figure bel...
56 en g li sh Jabra GO 6470 User manUal 8.9 Set tingS Menu Figure 62: SETTINGS Personal Setup Disable audio detection Disconnect headset Displaying the Settings menu to access the Settings menu: 1. wait until you have no active calls and do not need the phone for a few minutes. 2. touch the icon in ...
57 en g li sh Jabra GO 6470 User manUal 8.10 headSet docking-oPeRation whenever the headset is docked correctly in the base’s cradle, the successful electrical connection to the base is indicated by an icon in the touchscreen’s status bar as shown below: Figure 63: the touchscreen indicates that the...
58 en g li sh Jabra GO 6470 User manUal to access the Advanced Settings menu: 1. wait until you have no active calls and do not need the phone for a few minutes. 2. touch the icon in the upper-right corner of the touchscreen (available only when all lines are idle). 3. the Settings menu opens. touch...
59 en g li sh Jabra GO 6470 User manUal 8.15 weB confeRencing there are three possible kinds of audio link between your pC and the headset:- audio link for music - pC softphone link. a two-way audio link for softphone communication (which includes hook commands)- pC communication link. a two-way aud...
60 en g li sh Jabra GO 6470 User manUal 9. audio-hold and call Switching 9.1 oveRview — what iS PoSSiBle? an active call can be put on audio-hold at any time. this means that audio from that phone is no longer routed to the headset; the audio link between the phone and the headset is broken. you can...
62 en g li sh Jabra GO 6470 User manUal 10. uSing the Jabra go tRavel chaRgeR the Jabra GO travel Charger is included with the Jabra GO 6470 package. this chapter explains how to use the travel Charger. 10.1 Jabra go tRavel chaRgeR diagRaM 1 Headset cradle2 Mini-USB socket3 Jabra LINK 350 USB Blueto...
63 en g li sh Jabra GO 6470 User manUal 10.3 chaRging the headSet with the tRavel chaRgeR to charge the headset using the travel Charger, insert the headset into the travel Charger and connect the mini-UsB port on the travel Charger to one of three power sources, as shown below. to charge the headse...
64 en g li sh Jabra GO 6470 User manUal 11. the Jabra link 350 uSB Bluetooth® adaPteR the Jabra lInK 350 UsB Bluetooth® adapter is available as an accessory for your Jabra GO 6470 solution. this chapter explains how to use the UsB Bluetooth® adapter. 11.1 Jabra link 350 uSB Bluetooth® adaPteR diagRa...
65 en g li sh Jabra GO 6470 User manUal - Slow-flashing green light: the headset and UsB Bluetooth® adapter are paired but not (yet) connected. Connection occurs automatically — as long as your headset is switched on and close by, the headset tries to connect periodically and indefinitely. when the ...
66 en g li sh Jabra GO 6470 User manUal 11.5 Jabra link 350 uSB Bluetooth® adaPteR viSual indicatoRS the Jabra lInK 350 UsB Bluetooth® adapter includes a pair of closely-spaced leds, which light in various colors and sequences to indicate the call status and the connectivity status of the adapter. t...
67 en g li sh Jabra GO 6470 User manUal 12. faQS and tRouBleShooting Q WHY WON’T MY HEADSET PAIR WITH MY MOBILE PHONE? a please check the following: - make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the headset’s multi-function button to turn it of...
68 en g li sh Jabra GO 6470 User manUal Q NOTHING HAPPENS WHEN I TRY TO USE MY DESK PHONE. a Check the following: - make sure the Jabra GO 6470 touch screen base is powered on. - make sure the desk phone is the current target. see the section “the target Phone Concept” for more. - make sure the audi...
69 en g li sh Jabra GO 6470 User manUal Q IS IT POSSIBLE TO LISTEN IN ON CALLS WITH THE Jabra GO 6470? a the risk of unauthorized access to communication via a Bluetooth ® headset is very limited. Jabra GO 6470 uses 128 bit encryption. Q WHAT IS THE RANGE ON THE Jabra GO 6470? a the Jabra GO 6470 he...
70 en g li sh Jabra GO 6470 User manUal 13. get ting aSSiStance If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below. 13.1 euRoPe Web (for the latest ...
71 en g li sh Jabra GO 6470 User manUal 14. technical SPecificationS 14.1 headSet Wearing styles: ear hook, headband, neckband (either included or available as accessories, depending on model) Dimensions: 18mm x 76mm x 22.5mm Weight: <18 g Operating environment: -10˚C to +60˚C (when charging: 0˚C...
72 en g li sh Jabra GO 6470 User manUal 14.3 headSet Bat teRy Battery type: lithium Ion Battery capacity: 125 mah, nominal Battery talk time: Up to 6h at -10˚C to +60˚C Battery lifetime: minimum 500 charge cycles (over 3 years when used for 8 hours a day) Battery standby time: at least 100h at -10˚C...
74 en g li sh Jabra GO 6470 User manUal Softphone support: full call handling for skype, Cisco Ip Communicator, microsoft Office Communicator; others see headset as a standard sound card; support for additional softphones may be added via driver updates for the pC 14.7 Jabra go tRavel chaRgeR Dimens...
76 en g li sh Jabra GO 6470 User manUal Softphone driver establishes a control link between a softphone and your Jabra headset, so you can answer and end, mute and un-mute, and hold and resume calls using the buttons on your headset. the actual call control functions available from your headset depe...
77 en g li sh Jabra GO 6470 User manUal 32-00683 rev d www.jabra.com © 2010 GN Netcom A/S. All rights reserved. Jabra ® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. The Bluetooth ® word mark and logos are owned by the B...
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