IBM R30 - Manuals

Some of the topics in your help system contain brief video clips that showyou how to perform certain tasks, such as installing additional memory,replacing your battery, or inserting a PC Card. Use the controls shown to play,pause, and rewind the video clip. Finding information with Access ThinkPad v...

viii ThinkPad ® R30 Series Service and Troubleshooting Guide

Contents Important Notice for Users. . . . . . . iii The FCC RF Safety Requirement . . . . . iii Finding information with Access ThinkPad v Chapter 1. Overview of your new ThinkPadcomputer . . . . . . . . . . . . . 1 Your ThinkPad at a glance . . . . . . . 2 Features . . . . . . . . . . . . . . 3 Sp...

Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance . . . . . . . 2 Features . . . . . . . . . . . . . . 3 Specifications . . . . . . . . . . . . 5 Caring for your ThinkPad computer . . . . 7 © Copyright IBM Corp. 2001 1

Your ThinkPad at a glance Front view System-status indicators TrackPoint Computer display Ultrabay Plus Rear view Power jack Monitor connector Modem connector Ethernet connector USB connector Your ThinkPad at a glance 2 ThinkPad ® R30 Series Service and Troubleshooting Guide

Features Processor v Intel ® Mobile Pentium ® III processor with Intel ® SpeedStep ™ technology or Intel ® Mobile Celeron ™ processor with on-die Level 2 cache Memory v Two slots (for base memory and memory upgrades) v Base: 128 MB v Maximum: 1 GB Note: The system allocates a portion of base memory ...

Specifications Size v 13.3 or 14.1 inch display model:– Width: 313 mm (12.3 in.)– Depth: 254 mm (10 in.)– Height: 36 mm (1.42 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature– At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5° to 35°C (41...

Electrical (ac adapter) v 72 W v Sin-wave input at 50 to 60 Hz v Input rating of the ac adapter: 100-240 V ac, 50 to 60 Hz Battery v Lithium Ion– Nominal voltage: 10.8 V dc– Capacity: 4.0 AH v Nickel Metal Hydride– Nominal voltage: 9.6 V dc– Capacity: 4.5 AH Specifications 6 ThinkPad ® R30 Series Se...

Caring for your ThinkPad computer Though your computer is designed to function reliably in normal workenvironments, you need to use common sense when handling it. By followingthese important tips, you will get the most use and enjoyment out of yourcomputer. Important tips: Be careful about where and...

v Use a quality carrying case that provides adequate cushion and protection.Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v If your computer comes with a diskette drive, avoid inserting diskettes atan angle and attaching multiple or loose dis...

PBX (private branch exchange) or any other digital telephone extension linebecause this could damage your modem. Analog phone lines are often usedin homes, while digital phone lines are often used in hotels or officebuildings. If you are not sure which kind of phone line you are using,contact your t...

Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . . 12 Troubleshooting . . . . . . . . . . . 13 Error codes or messages . . . . . . . 13 Errors without codes or messages . . . . 17 A password problem . . . . . . . . 19 A power switch problem . . . . . . . 19 Keyboard problems ...

Diagnosing problems If you have a problem with your computer, you can test it by usingPC-Doctor ® for Windows ® . To run PC-Doctor for Windows, do as follows: 1. Click Start . 2. Move the cursor to Programs and then to PC-Doctor for Windows . 3. Click PC-Doctor for Windows . 4. Choose either the Qui...

Message: Hibernation error Solution: The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computercannot resume normal operation. v Restore the system configuration to what it was before your computerentered hibernation mod...

Solution: When you use a DOS application that supports only the 640x480 resolution (VGA mode), the screen image might look slightly distorted orsmaller than the display size. This is to maintain compatibility with otherDOS applications and is not a defect. To expand the screen image to the same size...

Solution: If you connect an external numeric keypad or an external keyboard with a numeric keypad, the internal numeric keypad is disabled. Use theexternal numeric keypad instead. TrackPoint problems Problem: The cursor drifts when the computer is turned on or after it resumes normal operation. Solu...

Problem: The cursor does not move after the computer awakens from one of the power management modes. Solution: Make sure you followed the instructions in the on-board help, Access ThinkPad correctly if you reinstalled Windows with the AdvancedPower Management (APM) option. Infrared port problems Pro...

1. Click OK to disable DMA for the infrared port. 2. Close a parallel port panel. 3. Click the Infrared device button to open the infrared panel. 4. Choose DMA0 or DMA1 for the infrared port on the panel. 5. If you see the panel asked whether you want to disable DMA for an audiodevice, click OK . St...

Computer screen problems Problem: The screen is blank. Solution: Press Fn+Home to make the screen brighter. If the problem persists, do the ″ Solution ″ in the problem below. Problem: The screen is unreadable or distorted. Solution: Make sure that: v The display device driver is installed correctly....

Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery. Problem: The computer does not operate with a fully charged battery. Solut...

Solution: The DVD movie playback software is reading the DVD. Wait for a few seconds before trying the buttons again. Problem: A CD cannot be written. Solution: Make sure the CD you placed in the CD-RW or DVD/CD-RW drive is either a CD-R or CD-RW. If you are writing to a CD-R, make sure it isblank. ...

If you still have a problem, contact your place of purchase or the servicerepresentative for help. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when ...

Starting BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, thatenables you to select various setup parameters. The panels in this utility areas follows: v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Password: Set a password....

Recover pre-installed software If the data on your hard disk drive is damaged or accidentally erased, youcan restore the software that was shipped with your computer. This softwareincludes your pre-installed operating system, applications, and device drivers. To restore your pre-installed software, ...

To create a Recovery Repair diskette When the operating system cannot boot normally, you can use the RecoveryRepair diskette to boot your computer. Make a Recovery Repair diskette andsave it for future use. To make a Recovery Repair diskette: 1. Shut down and restart your computer. 2. Attach the ext...

For Windows Me: To capture a snapshot of your system configuration, or to restore yourconfiguration to an earlier snapshot using Windows Me, click Start → Programs → Accessories → System Tools → System Restore and follow the on-screen instructions. Backing up data Hard disks are reliable data storag...

Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the harddisk drive with one of greater capacity. You can purchase a new hard diskdrive from your IBM reseller or IBM marketing representative. Note: Replace the hard disk drive only if you upgrade it or...

Replacing the battery To replace the battery, do as follows: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer may not be able to enterhibernation mode. If this happens, turn off the co...

Chapter 3. Getting help and service from IBM Getting help and service . . . . . . . . 42 Getting help on the Web . . . . . . . . 42 Getting help by fax . . . . . . . . . 43 Calling IBM . . . . . . . . . . . . 43 Getting help around the world . . . . . . 45 © Copyright IBM Corp. 2001 41

Getting help and service If you need help, service, technical assistance, or just want more informationabout IBM products, you will find a wide variety of sources available fromIBM to assist you. This section contains information about where to go foradditional information about IBM and IBM products...

If possible, be near your computer when you make your call in case thetechnical assistance representative needs to help you resolve a computerproblem. Please ensure that you have downloaded the most current driversand system updates, run diagnostics, and recorded information before youcall. When cal...

Country or region Language Telephone Number Colombia Spanish 980-912-3021 Denmark Danish 45 20 82 00 Ecuador Spanish 1-800-426911 (option #4) Finland Finnish 09-22 931 840 France French 02 38 55 74 50 Germany German 07032-1549 201 Ireland English 01-815 9200 Italy Italian 02-7031-6101 Japan Japanese...

Appendix A. Important safety instructions DANGER Electric current from power, telephone, and communication cables is hazardous. Toavoid shock hazard, connect and disconnect cables as shown below wheninstalling, moving, or opening the covers of this product or attached devices. The3-pin power cord mu...

CAUTION: The fluorescent lamp in the liquid crystal display (LCD) contains mercury.Do not put it in trash that is disposed of in landfills. Dispose of it asrequired by local ordinances or regulations. The LCD is made of glass, and rough handling or dropping the computercan cause the LCD to break. If...

LUOKAN 1 LASERLAITEAPPAREIL ALASER DE CLASSE 1KLASS 1 LASER APPARAT The drive is certified in the U.S. to conform to the requirements of theDepartment of Health and Human Services 21 Code of Federal Regulations(DHHS 21 CFR) Subchapter J for Class I laser products. In other countries, the drive is ce...

Appendix B. Warranty Information This appendix contains warranty information for your ThinkPad computer,warranty period, warranty service and support, and the IBM Statement ofLimited Warranty. Warranty Period Contact your place of purchase for warranty service information. Some IBMMachines are eligi...

The following services are available during the warranty period: v Problem determination – Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action isnecessary to fix the problem. v IBM hardware repair – If the problem is determined to be...

To find the telephone number for the HelpCenter ™ nearest you, see 44 in Chapter 3, “Getting help and service from IBM” on page 41. IBM Statement of Limited Warranty Z125-4753-06 8/2000 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms and Part2 - Country-uniq...

LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVEEXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THATEVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THEWARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. Items Not Covered by Warranty IBM does not warrant uninterrupted or error-free op...

Before IBM or your reseller exchanges a Machine or part, you agree to removeall features, parts, options, alterations, and attachments not under warrantyservice. You also agree to 1. ensure that the Machine is free of any legal obligations or restrictions thatprevent its exchange; 2. obtain authoriz...

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THEFOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FORDAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTEDABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANYECONOMIC CONSEQUENTIAL DAMAGES, LOST...

ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you mayhave under the Trade Practices Act 1974 or other similar legislation and areonly limited to the extent permitted by th...

chairman of the proceedings. Vacancies in the post of chairman shall be filledby the president of the ICC. Other vacancies shall be filled by the respectivenominating party. Proceedings shall continue from the stage they were atwhen the vacancy occurred. If one of the parties refuses or otherwise fa...

apply in respect of any goods which IBM provides, if you require the goodsfor the purposes of a business as defined in that Act. Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined inthe Consumer Guarantees Act 19...

Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claimdamages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). IRELAND Extent of Warranty: The follow...

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND Limitation of Liability: The following is added to this Section: IBM’s entire liability to you for actual damages arising in all situationsinvolving nonperformance by IBM in respect of the subject matter of thisStatement of Warranty will be limi...

Appendix C. Notices This publication was developed for products and services offered in theU.S.A. IBM may not offer the products, services, or features discussed in thisdocument in other countries. Consult your local IBM representative forinformation on the products and services currently available ...

References to the Web site addresses Any references in this publication to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of thoseWeb sites. The materials at those Web sites are not part of the materials forthis IBM product, and use of those Web s...

International Business Machines CorporationNew Orchard RoadArmonk, NY 10504Telephone 1-919-543-2193 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique d...

2. The built-in modem is built into the ThinkPad computer. It complies withPart 68 of the FCC Rules. A label is affixed to the bottom of the computerthat contains, among other things, the FCC registration number, USOC,and Ringer Equivalency Number (REN) for this equipment. If thesenumbers are reques...

number of the sending machine or such business, other entity, or individual.(The telephone number provided may not be a 900 number or any othernumber for which charges exceed local or long-distance transmission charges.) Industry Canada requirements Notice The Industry Canada label identifies certif...

protection, d’exploitation et de sécurité des réseaux de télécommunications. LeMinistère n’assure toutefois pas que le matériel fonctionnera à la satisfactionde l’utilisateur. Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de leraccorder aux installations de l’entrepris...

Notice for New Zealand For the modem with approval number PTC 211/01/081 v The grant of a Telepermit for any item of terminal equipment indicates onlythat Telecom has accepted that the item complies with minimum conditionsfor connection to its network. It indicates no endorsement of the product byTe...

Notice for European Union countries Hereby Ambit declares that this ″ J07M058 ″ modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. Appendix C. Notices 73

Wireless Interoperability IBM ThinkPad 802.11b Wireless LAN Adapter (P/N 26P8092) (hereafter calledWireless LAN Adapter) is designed to be interoperable with any wirelessLAN product that is based on Direct Sequence Spread Spectrum (DSSS) radiotechnology and is compliant to: v The IEEE 802.11 Standar...

Appendix D. Wireless Regulatory Information The ThinkPad R31 computer must be installed and used in strict accordancewith the instructions as described hereafter. This product complies with thefollowing radio frequency and safety standards. USA - Federal Communications Commission (FCC) This device c...

2. When you use any other RF option device that is not listed on the IBMsite, all other wireless features including the integrated transmitter inyour ThinkPad computer are required to be turned off. 3. Users are requrested to follow the RF Safety instructions on wirelessoption devices that are inclu...

Index A Access Help vAccess ThinkPad v B battery problems 27replacing 39 BIOS Setup 32 C carrying the computer 7CD-ROM problems 28 CD-RW problems 28 cleaning the computer 9computer display problems 25configuration setup 32 D data backup 36DVD-ROM problems 28 DVD/CD-RW problems 28 E electronic help v...