IBM S544-5343-03 - Manual

Statement of Limited Warranty The warranties provided by IBM* in this Statement of Limited Warranty apply only toMachines you originally purchase for your use, and not for resale, from IBM or an IBMauthorized re-seller. The term “Machine” means an IBM machine, its features,conversions, upgrades, ele...

If you transfer a Machine to another user, warranty service is available to that user forthe remainder of the warranty period. You should give your proof of purchase and thisStatement to that user. Warranty Service To obtain warranty service for the Machine, you should contact your re-seller or call...

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IFTHESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANT...

Notices References in this publication to IBM products, programs or services do not imply thatIBM intends to make these available in all countries in which IBM operates. Anyreference to an IBM licensed product, program, or service is not intended to state orimply that only IBM's product, program, or...

Energy Star The Environmental Protection Agency (EPA) ENERGY STAR Computers program is apartnership effort with manufacturers of data processing equipment to promote theintroduction of energy-efficient personal computers, monitors, printers, fax machines,and copiers to help reduce air pollution and ...

from IBM authorized dealers. IBM is not responsible for any radio or televisioninterference caused by using other than recommended cables and connectors or byunauthorized changes or modifications to this equipment. Unauthorized changes ormodifications could void the user's authority to operate the e...

Japanese VCCI Class 2 ITE Statement Safety Notices There are three levels of safety notices: DANGER calls attention to a situation that is potentially or extremely hazardous topeople. CAUTION calls attention to a situation that is potentially hazardous to people. Attention calls attention to the pos...

Laser Safety This printer complies with the performance standards set by the U.S. Food and DrugAdministration for a Class 1 Laser Product. This means that the printer belongs to aclass of laser products that does not produce hazardous laser radiation in a customeraccessible area. This classification...

About This Book This book is designed to help you use the Network Printer 17. It describes how to: Ÿ Use the operator panel to navigate menus and control the printer Ÿ Load and select paper and other print materials Ÿ Clear paper jams Ÿ Change printer supplies Ÿ Install printer options Ÿ Troubleshoo...

Chapter 1. About Your Printer The Network Printer 17 is a multifunctional, 17 page-per-minute laser printer. You canattach it directly to your workstation and, using optional network interface cards, youcan attach it to networks and other computing environments. You can also addoptional features, su...

a. Access the IBM Printing Systems Home Page at: http://www.can.ibm.com/ibmprinters b. Select Printer Drivers/Product Updates. c. Use the menu selections to find the printer driver you want. Technical Support If you run into a problem, see Appendix A, “Troubleshooting” on page 183. If you stillcanno...

Using Network Printer Manager Utility Network Printer Manager (NPM) Utility is a tool for network administrators. NPM can: Ÿ Enable you to install and configure IBM Network Printers in Local Area Networks(LANs), including Novell 3.12 and 4.X networks in bindery emulation (printernetwork cards can be...

1. Access the IBM Printing Systems Company Home Page at http://www.can.ibm.com/ibmprinters. 2. Select Printer Drivers/Product Updates. 3. Use the menu selections to find the NPRU version or update you want. Obtaining Adobe Acrobat Portable Data Files This manual is available in Adobe Acrobat Portabl...

Chapter 2. Using the Operator Panel This chapter describes how to use the Network Printer 17 operator panel. The operatorpanel is located on the top, left-hand side of the printer. It consists of a messagedisplay area, status indicator lights, and operator keys. Ÿ For information about indicator lig...

Understanding the Operator Panel Indicator Lights The status indicators are located at the center of the operator panel. Indicator lights can be on, off, or blinking Indicator Condition Online On—the printer is online and idle. Blinking—the printer is online and receiving or processing data. Off—the...

Common Messages The message display area is located at the top of the operator panel. The followingtable describes the most common display messages. For a list of all messages, seeAppendix B, “Printer Messages” on page 191. Message Description/Response READY The printer is ready to receive a print j...

Using the Operator Panel Keys The operator panel keys enable you to configure and operate the printer. They arelocated at the bottom of the operator panel. Use the Online key to take the printer offline or to put it back online. Note: The printer must be offline before you can change menusettings, c...

Navigating Menus There are two types of menus: action menus and configuration menus. Action menus contain a list of actions you can perform, such as printing a list of activefonts or printing a printer configuration page. There are two action menus: the TestMenu and the Machine Info Menu. To work wi...

Printing the Printer Configuration Page 1. Make sure the printer is offline. If the printer is online, press the Online key to take it offline. 2. Press the Menu key once. TEST MENU appears in the message display area. 3. Press the Item key once. CONFIG PAGE appears in the message display area. Note...

4. Press the Continue/Enter key to print the configuration page. (It takes a moment or two.) The following figure shows a sample printer configuration page. IBM Network Printer 17Configuration Page TEST MENU ITEM CONFIG PAGE PRINT PS FONTSPRINT PCL FONTSPRINT PS DEMO CONTINUOUS TEST RESET PRINTER FA...

Other Operator Panel Tasks The rest of this chapter contains examples of how to perform some other commonoperator panel tasks. In addition, “Using the Paper Menu” on page 53 containsexamples of how you can use the operator panel to change Paper Menu settings, suchas default input trays and output bi...

Changing the Language Shown on the Display Panel Situation: You want to display operator panel messages and menus in a languageother than English. Action: 1. Press the Online key until you see OFFLINE in the display. 2. Press the Shift and Menu keys at the same time. You see LANGUAGE MENU. 3. Press ...

Chapter 3. Paper Handling This chapter describes how to: Ÿ Select print media Ÿ Load print media into the following: – 250-sheet main paper tray (Tray 1)– 100-sheet auxiliary tray– 500-sheet paper tray (Tray 2, Tray 3) – Envelope feeder Ÿ Use the 10-Bin Mailbox Option. Ÿ Use the Paper Menu to specif...

Selecting Paper and Other Printable Material Tray or Bin Paper Sizes & EnvelopeSizes Papers & Other PrintableMaterial Paper Weight 250-sheet mainpaper tray (Tray 1) A4, Letter, 13-in. Legal(Folio), 14-in. Legal,Executive, B5-JIS Copier paper Recycled paper Letterhead/preprintedpaper 16- to 2...

Loading Paper and Envelopes into the Printer You can add paper to your printer when the printer is off, offline, or when the READYmessage is displayed. If your printer has used all of the paper in the selected papertray, LOAD paper-size IN tray is displayed in the message display area. Loading Lette...

Loading Paper into the 250-Sheet Main Paper Tray (Tray 1) Note Many applications allow you to specify the input tray you want to use. This valuewill override any value set at the printer. If your application does not let you pick aninput tray, use the Paper Menu to select the tray. To select the 250...

b. Slide guide B out to align it with guide A. Note: If you are adding shorter paper, adjust guide B before you adjust guide A.Make sure guide B presses lightly against the end of the paper stack. 5. Insert the paper into the tray. Make sure you place the corners of the paper under the retaining cli...

Loading Paper into the 100-Sheet Auxiliary Tray Note Many applications allow you to specify the input tray you want to use. This valuewill override any value set at the printer. If your application does not let you pick aninput tray, use the Paper Menu to select the tray. To select the 100-sheet aux...

5. Adjust the size guide on the right side of the auxiliary tray to the paper size. Make sure you place the edges of the paper under the retaining clip at the right side ofthe auxiliary tray. 6. Make sure the paper fits correctly in the auxiliary tray. The paper should lay flat in the tray and shoul...

Loading Envelopes into the 100-Sheet Auxiliary Tray Note Many applications allow you to specify the input tray you want to use. This valuewill override any value set at the printer. If your application does not let you pick aninput tray, use the Paper Menu to select the tray. To select the 100-sheet...

3. Press down on the bottom plate of the paper tray until it snaps into position. 4. Important! If you are not changing paper size, go to Step 5 on page 38. Otherwise, adjust the paper guides as follows: a. Pull out on both sides while gently pushing up on the end guide. Do not push the end guide up...

b. Adjust the end guide to the correct paper size and push down on the end to lock it into place. 5. Insert the paper along the left side of the tray. Make sure you place the corner of the paper under the retaining clip at the front of the tray and under the plastic tabson the end guide. Do not load...

Loading Envelopes into the Envelope Feeder Note Many applications allow you to specify the input tray you want to use. This valuewill override any value set at the printer. If your application does not let you pick aninput tray, use the Paper Menu to select the tray. To select the envelope feeder, s...

7. Lower the envelope weight onto the envelope stack. 8. Use the Paper Menu to set ENVSIZE to match the envelope size you loaded in the envelope feeder (see page 77). Chapter 3. Paper Handling 43

Using the Mailbox The optional Mailbox feature contains ten bins, each of which can hold approximatelyforty-five sheets of paper. In addition, individual bins can be password protected toprovide security. This section describes how to use the optional 10-bin Mailbox, including how to: Ÿ Remove print...

7. Pull out your bin. 8. After you remove your job, push the bin back into place. 46 Network Printer 17: User’s Guide

Enabling Mailbox Bin Passwords 1. Make sure the printer is offline. (If the printer is online, press the Online key to take it offline. OFFLINE appears in the display area.) 2. Press the Menu key until you see Mailbox Menu. 3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its pa...

5. Press the Continue/Enter key. If a prompt asks you for the password, enter the previous password. (If it has never been set, use the 1111 factory default). Use the table below to determine which operator panel keys correspond to eachdigit in your password. For example, to enter 4444, press the Me...

Disabling Mailbox Bin Passwords 1. Make sure the printer is offline. (If the printer is online, press the Online key to take it offline. OFFLINE appears in the display area.) 2. Press the Menu key until you see Mailbox Menu. 3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its p...

6. Enter your 4-digit password. Use the table below to determine which operator panel keys correspond to each digit. For example, to enter 4567, press the Menu key, press the Item key, press theValue key, and then press the Shift key. 7. After you enter the password for the bin, you see BIN1=PW DISA...

Changing Mailbox Bin Passwords 1. Make sure the printer is offline. (If the printer is online, press the Online key to take it offline. OFFLINE appears in the display area.) 2. Press the Menu key until you see Mailbox Menu. 3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its pa...

6. Enter your 4-digit password. (If this is the first time a password is being set for the bin, enter 1111.) Use the key below to determine which operator panel keyscorrespond to each digit in your password. For example, to enter 1111, press the Continue/Enter key four times. To enter4567, press the...

Chapter 4. Clearing Paper Jams If your printer has a paper jam, follow the procedures in this section to clear the paperjam. Note that the printer tells you the areas in which it detects paper jams. It does soby displaying a number with the PAPER JAM message. The following paper jam messages can be ...

20 PAPER JAM: Paper Exit Area 1. Carefully remove any paper that is in the paper exit. 2. On the back of the printer, press the release lever and open the back cover of the printer. 58 Network Printer 17: User’s Guide

21 PAPER JAM: Paper Tray Area 1. Remove paper from the trays and feeder. 2. Remove the paper tray. If the printer is equipped with additional paper trays, remove the lowest tray. 3. Make sure the paper is correctly loaded and the edges of the paper are under the corner clip and the tabs of the paper...

4. Remove all the paper in the paper path. Make sure the printer is free of paper. For example, locate and pull out pieces of paper that have only partially fed intothe printer from the paper tray. 5. Push the paper tray back into the printer. If the printer is equipped with two or three trays, repe...

7. Locate and remove any jammed paper. To remove the paper, pull it straight out the back of the printer. 8. Close the back cover. 9. When paper gets jammed in one area of the paper path, it often gets jammed in other areas. If, after you finish this procedure, another PAPER JAM messageoccurs, pleas...

22 PAPER JAM: Duplex Unit Area Important Using incorrect paper sizes can cause paper jams in the duplex unit area. If youexperience frequent jams in this area, please make sure you are using supportedpaper. Acceptable paper sizes and weights for use with the duplex unit are asfollows: Paper Size A4,...

b. Pull down the fuser cover. c. Remove the paper by carefully pulling it out toward the back of the printer. d. Close the fuser cover and replace the thumbscrew. 66 Network Printer 17: User’s Guide

23 PAPER JAM: Toner Cartridge Area 1. Remove the optional envelope feeder (if installed). See “Removing the Envelope Feeder” on page 177 for instructions. 2. Press the release button and open the front cover of the printer. 3. Remove the toner cartridge. 68 Network Printer 17: User’s Guide

4. Hold down the two green levers located on the left side of the printer and carefully remove the jammed piece of paper by pulling it toward the back of the printer. Important: Do not pull the paper toward the front of the printer. Pulling papertoward the front of the printer can contaminate the in...

24 PAPER JAM: Offset Paper Output Bin 1. Open the back cover of the offset paper output bin. 2. Remove the jammed piece of paper by pulling the paper out from the printer at an upward angle. 3. Close the back cover of the offset tray. 4. You may need to open and close the front cover of the printer ...

25 PAPER JAM: Mailbox 1. Open the back cover on the mailbox. 2. Remove any jammed paper. 3. Close the covers. 4. When paper gets jammed in one area of the paper path, it often gets jammed in other areas. If, after you finish this procedure, another PAPER JAM messageoccurs, please review all of the p...

Chapter 5. Operator Panel Menus Important 1. To see a list of menus you can access and options you have installed, print a printer configuration page. See “Printing the Printer Configuration Page” onpage 13. You can use the printer configuration page as a menu map. 2. Note that several of the menus ...

Test Menu Use the Test Menu to display basic information about the printer and to perform basictroubleshooting tasks. Notes: 1. To perform the action associated with the menu item you select, press the Continue/Enter key. 2. The actual menu items you see depend on what options you have installed. To...

Paper Menu Use the Paper Menu to select input trays, output bins, paper sizes, and duplex printingoptions. The following table describes the settings you can change from the PaperMenu. An asterisk (*) next to a value in the table indicates the factory default. Notes: 1. To select a new value, press ...

Mailbox Menu Use the Mailbox Menu to configure the optional Mailbox attachment. The followingtable describes the settings you can change from the Mailbox Menu. The MailboxMenu appears only if you have the Mailbox feature installed. An asterisk (*) next to avalue in the table indicates the factory de...

Parallel Menu Use the Parallel Menu to define how the printer handles communications over theparallel attachment. The following table describes the settings you can change fromthe Parallel Menu. An asterisk (*) next to a value in the table indicates the factorydefault. Notes: 1. To select a new valu...

PCL Menu Use the PCL Menu to define the way the printer handles PCL5e jobs. The followingtable describes the settings you can change from the PCL Menu. An asterisk (*) nextto a value in the table indicates the factory default. Notes: 1. To select a new value, press the Continue/Enter key when the va...

PS Menu Use the PS Menu to define the way the printer handles PostScript jobs. The followingtable describes the settings you can change from the PS Menu. An asterisk (*) next toa value in the table indicates the factory default. The PS Menu appears only if youhave the PostScript SIMM installed. Note...

Token Ring Menu Important For information about configuring the token-ring attachment, please see IBM Network Printers: Ethernet and Token Ring Configuration Guide, which comes withthe Token-Ring Network Interface Card. Chapter 8, “Configuring Printer NetworkAddresses” on page 179 describes how to d...

Ethernet Menu Important For information about configuring the Ethernet attachment, please see IBM Network Printers: Ethernet and Token Ring Configuration Guide, which comes with theEthernet Network Interface Card. Chapter 8, “Configuring Printer NetworkAddresses” on page 179 describes how to define ...

Coax SCS Menu Use the Coax SCS Menu to define how the printer handles SCS communications overthe coax attachment. The following table describes the settings you can change fromthe Coax SCS Menu. An asterisk (*) next to a value in the table indicates the factorydefault. The Coax SCS Menu appears only...

Twinax SCS Menu Use the Twinax SCS Menu to define how the printer handles SCS data over the twinaxattachment. The following table describes the settings you can change from the TwinaxSCS Menu. An asterisk (*) next to a value in the table indicates the factory default.The Twinax SCS Menu appears only...

Coax Setup Menu Use the Coax Setup menu to configure the Coax attachment. The following tabledescribes the settings you can change from the Coax Setup Menu. An asterisk (*) nextto a value in the table indicates the factory default. The Coax Setup menu appearsonly if you have the coax attachment inst...

Twinax Setup Menu Use the Twinax Setup menu to configure the Twinax attachment. The following tabledescribes the settings you can change from the Twinax Setup Menu. An asterisk (*)next to a value in the table indicates the factory default. The Twinax Setup Menuappears only if you have the twinax att...

IPDS Menu The following table describes the settings you can change from the IPDS Menu. Anasterisk (*) next to a value in the table indicates the factory default. The IPDS Menuappears only if you have the IPDS SIMM installed. Notes: 1. To select a new value, press the Continue/Enter key when the val...

Machine Information Menu Use the Machine Info Menu to display information about printer supply usage. Thefollowing table describes the functions you can perform from the Machine Info Menu. Note: To perform the action associated with the menu item you select, press theContinue/Enter key. If you are u...

Language Menu Use the Language Menu to select the language that the printer uses to displaymessages and menus on the operator panel. English is the factory default. Notes: 1. To select a language, press the Continue/Enter key when the language value is displayed in the message display area. An aster...

Chapter 6. Maintaining the Printer This chapter describes how to: Ÿ Replace the toner cartridge Ÿ Replace the usage kit (fuser unit and transfer roller) Ÿ Clean the outside covers of the printer Note: Routine care and maintenance of the printer is the customer's responsibility. Replacing Supplies It...

3. Press the release button and open the front cover. Attention: Do not touch any of the internal parts. 4. Remove the used toner cartridge. Note: Keep the toner cartridge level to avoid spilling toner. If you use the IBMPrinter Supplies Return Program, you can use the box containing the new toner t...

7. Place the cartridge on a flat surface and locate the yellow tape at the end of the cartridge. Pull the end of the tape straight out to remove the toner seal. 8. Grip the toner cartridge as shown. Chapter 6. Maintaining the Printer 115

Changing the Usage Kit The usable life of the usage kit depends on the type of paper you use and the type ofoutput you print. The part numbers for replacement usage kits are: Ÿ Model 001 (120 volt): 63H2324 Ÿ Model 002 (230 volt): 63H2325 Removing the Used Fuser Unit Use the following procedure to r...

5. Remove the duplex unit (if installed). Press in on the two green lock buttons located on both ends of the duplex unit and slide the unit out of the printer. 6. Remove the two slotted thumbscrews that are located at both ends of the fuser. You may need to use a coin or a screwdriver to loosen the ...

Installing a New Fuser Unit 1. Unpack a new fuser unit. 2. Position the fuser unit as shown and slide the fuser unit into the printer. Note: If the fuser unit is difficult to insert, use extra pressure on the right-handside while sliding it into the printer. 3. Make sure the two screw holes on the f...

Removing the Used Transfer Roller 1. Power off the printer. 2. Unplug the printer power cord from the wall outlet. 3. Remove the power cord from the back of the printer. 4. Press the release button and open the front cover. Chapter 6. Maintaining the Printer 121

Installing a New Transfer Roller 1. Hold the new transfer roller so the arrow on the orange wrapper points toward the front of the printer. Attention: Do not remove the orange wrapper until the transfer roller has beeninstalled in the printer. 2. Position the transfer roller so the ends are over the...

4. Remove the orange wrapper by pulling the center tab in the direction of the arrow. 5. Discard the orange wrapper. 6. Reinstall the toner cartridge. If you removed the optional envelope feeder, reinstall it. See “Installing the Envelope Feeder” on page 174 for instructions. 7. Close the front cove...

Chapter 7. Installing Printer Options This chapter describes how to install and remove the following options: Ÿ The SIMM and hard drive (see page 128) Ÿ The Network Interface Card (see page 135) Ÿ The duplex unit (see page 140) Ÿ The 500-sheet paper tray (see page 144) Ÿ The 500-sheet offset paper o...

The SIMM and Hard Drive Options Optional SIMMs include: Ÿ Dynamic random access memory (DRAM) SIMMs: 4MB, 8MB, 16MB, or 32MB Ÿ Flash memory SIMMs: 2MB or 4MB Ÿ Data stream SIMMs: – Adobe PostScript Level 2 – Intelligent Printer Data Stream (IPDS) To install any SIMM or the optional 810MB hard drive,...

Removing the Controller Card Use the following procedure to remove the controller card: Attention: Do not switch the power off if the printer is printing a page. This actionjams the printer. CAUTION:Failure to turn off the printer before working with its internal components canresult in electric sho...

Installing a SIMM Important Follow the instructions for handling static-sensitive devices described on page 127. Attention: Printer power should be off before performing this procedure. Use the following procedure to install a SIMM: 1. The controller card must be removed before installing a SIMM. Fo...

Make sure the clips on either end of the socket snap into place to hold the SIMM.If necessary, use your thumbs to move the clips upright into the grooves to lock theSIMM in place. 4. Verify that the SIMM is correctly installed in the socket by looking at its position from the sides of the controller...

Installing a Hard Drive Important Follow the instructions for handling static-sensitive devices described on page 135. Attention: Printer power should be off before performing this procedure. Use the following procedure to install a hard drive: 1. The controller card must be removed before installin...

Reinstalling the Controller Card Use the following procedure to reinstall the controller card: 1. Place the controller card into the guide channels at the top and bottom of the back opening. Slide the controller card back into the printer. Note that the latches clickwhen the controller card is in th...

The Network Interface Card The Network Printer 17 attaches to networks and other system configurations throughthese optional cards: Ÿ IBM Network Card for Ethernet (10BaseT/10Base2) Ÿ IBM Network Card for Token Ring Ÿ IBM Twinax SCS Interface Card Ÿ IBM Coax SCS Interface Card If you have purchased ...

Installing a Network Interface Card Important Follow the instructions for handling static-sensitive devices described on page 127. Use the following procedure to install a Network Interface card: 1. Unpack the network interface card, and set aside the software and documentation that arrived with the...

7. Loosen and remove the thumbscrews that hold the slot cover. Remove the cover and store it for future use. 8. Insert the card into the slot, aligning it with the two guides at the top and bottom of the slot. Slide the card vertically into these guides, pushing slowly and firmly untilyou can feel t...

The Duplex Unit Option This section describes how to install and remove the optional duplex unit. The duplexunit should be installed before installing the 500-sheet paper tray option or otheroptions that increase the weight of the printer. The optional duplex unit allows you to make two-sided prints...

Removing the Duplex Unit Use the following procedure to remove the duplex unit: 1. Switch the printer power off. 2. Unplug the printer from the wall outlet. 3. Remove the power cord from the back of the printer. CAUTION:Do not touch the fuser (labeled) inside the printer. It can be extremely hot.Alw...

Preparing the Printer Use the following procedure to prepare the printer before installing optional paper trays: 1. Switch the printer power off. 2. Unplug the printer from the wall outlet. 3. Remove the power cord from the back of the printer. 4. Unpack the paper tray support unit or units (if you ...

Stacking Two 500-Sheet Paper Trays Use the following procedure to stack and fasten two optional 500-sheet paper traysupport units: 1. Lift one of the paper tray support units by the recessed grips and set it on top of the other support unit. The front of each paper tray must face the same direction....

5. Open the power-cord connector cover that is located on the back panel of the lower support unit. Release the latch and open and remove the cover. 6. To connect power between the two support units, plug the lower support unit power-cord connector into the upper unit plug jack. It snaps into place....

7. Reinstall the power-cord connector cover onto the lower support unit, as follows: a. Snap the end of the cover into the notch on the support unit. b. Close the cover. It snaps into place. 150 Network Printer 17: User’s Guide

Placing the Printer on the Paper Tray Support Unit Use the following procedure to place the printer on the paper tray support unit: Attention: Printer power should be off before performing this procedure. 1. Make sure that the support unit (upper unit, if you have two) power-cord connector and wire ...

2. Facing the front of the printer, hold the printer by the recessed grips on both sides, and set it on top of the support unit. Note: Make sure you align the corners of the printer with the corners of thesupport unit. 3. Making sure the printer is firmly seated on the support unit, fasten the left ...

Removing the 500-Sheet Paper Tray Support Units Use the following procedure to remove the 500-sheet paper tray support unit: 1. Switch the printer power off. 2. Unplug the printer from the wall outlet. 3. Remove the power cord from the back of the printer. 4. Open the power-cord connector cover that...

Uncoupling Two 500-Sheet Paper Tray Support Units 1. Remove the left side locking clip. 2. Remove the right side locking clip. 3. Hold the upper support unit by the recessed grips and lift it off the lower unit. 4. Store the support units and locking clips for future use. Chapter 7. Installing Print...

The 500-Sheet Offset Paper Output Bin Option This section describes how to install and remove the optional 500-sheet offset paperoutput bin. You cannot install the 500-sheet offset paper output bin if you already havethe mailbox option installed on your printer. Installing the 500-Sheet Offset Paper...

Removing the Offset Paper Output Bin Use the following procedure to remove the 500-sheet offset paper output bin: 1. Switch the printer power off. 2. Unplug the printer from the wall outlet. 3. Remove the power cord from the back of the printer. 4. Fold the paper tray to its stored position and fold...

The 10-Bin Mailbox Option The mailbox directs finished print jobs to designated bins. You cannot install a mailboxif you already have the 500-sheet offset paper output option installed on your printer. Paper size A4 and Letter Paper weight 20 lb to 28 lb (75 grams/meter 2 to 105 grams/meter 2 ) Bin ...

16. Use the Mailbox Menu to enable the bins and manage the output. See “Using the Mailbox” on page 44. 17. Make sure you update your printer driver to indicate the mailbox is installed. Removing the Mailbox Use the following procedure to remove the mailbox: 1. Switch the printer power off. 2. Switch...

The Envelope Feeder Option The envelope feeder lets you print large runs of various envelope sizes. Envelope sizes Commercial #10 — 4.125 x 9.5 in. (104.8 x 241.3 mm) Monarch — 3.875 x 7.5 in (98.4 x 190.5 mm) DL — 110 x 220 mm (4.4 x 8.8 in.) C5 — 62 x 229 mm (6.48 x 9.16 in.) Envelope weights 16 l...

Removing the Envelope Feeder Use the following procedure to remove the envelope feeder: 1. Pull out and remove the envelope feeder. 2. Reinstall the inner cover. Chapter 7. Installing Printer Options 177

3. Close the small cover. 4. Close the auxiliary tray. 5. Store the envelope feeder for future use. 6. Make sure you update your printer driver to indicate the envelope feeder has been removed. 178 Network Printer 17: User’s Guide

Chapter 8. Configuring Printer Network Addresses Important Defining the printer's network address should be performed by a networkadministrator or someone familiar with network addresses. If you have IBM Network Printers: Ethernet and Token Ring Configuration Guide, please refer to itwhen you config...

Setting IP, Subnet Mask, and Gateway Addresses To set an IP, subnet mask, or gateway address for the printer, perform these steps: 1. Press the Online key to take the printer OFFLINE. 2. Press the Menu key until the operator panel displays ETHERNET MENU or TOKEN RING MENU. 3. Press the Item key unti...

Setting the Locally Administered MAC Address (LAA) Network Administrator Tip Each network card comes with a unique, pre-assigned MAC address printed on itsfaceplate and set at the factory. The following procedure allows you to use locallyadministered addresses (LAA) instead of the factory value. Res...

Appendix A. Troubleshooting This section provides simple methods for detecting and solving some of the problemsthat most frequently occur in printing environments. If your printer does not print yourjob, follow these steps: 1. Turn the printer off and leave it off for approximately ten seconds. Turn...

Appendix B. Printer Messages This chapter lists printer messages. Printer status messages are listed alphabetically inthe next section, “Status Messages.” Error messages are preceded by a number; see“Error Messages” on page 196. Status Messages BINS OPEN Meaning: The Mailbox bins are open. No passwo...

Error Messages The following error messages require operator intervention; they are listed numerically. 02 TONER LOW Meaning: The toner in the printer cartridge is low. Action: Check the next several pages of printed output. If the print quality isacceptable, press the Continue/Enter key to clear th...

47 attachment OPTION ERROR Meaning: The indicated network interface card ( attachment) is not communicating with the printer. Action: Reseat the network interface card. 50 ERROR CALL FOR SERVICE Meaning: The fuser is overheating. Action: Turn off the printer for fifteen minutes and then turn on the ...

Appendix C. Specifications and Repackaging This chapter describes environmental and consumable information for purchasing ofsupplies. It also provides procedures for repackaging the printer for service orrelocation. Printer Specifications Printing system Electrophotography Exposure system Semiconduc...

Clearance Front — 660 mm Sides — 200 mm Back — 450 mm Weight Basic (with tray extended to legal size):18.6 kg (40.9 lb.). With trays extended to legal size, duplex unit, and 500-sheet output bin:30.5 kg (67.1 lb.). With trays extended to legal size, duplex unit, and mailbox: 37.1 kg (81.6lb.). Cartr...

Repackaging the Printer Important! If you intend to ship your printer for service or repairs, pack it in the originalcontainer. If you need a new shipping container, contact IBM technical support, or,in the U.S.A. and Canada, call 1-888-IBM-PRINT (1-888-426-7746). Also, make sure you complete and re...

5. Remove the following options from the printer (if installed): Ÿ 500-sheet paper tray Ÿ 250-sheet paper tray Ÿ Offset paper output bin Ÿ 10-bin mailbox Ÿ Envelope feeder 6. Open the front cover and remove the toner cartridge. 7. Place the toner cartridge inside a foil bag or the package that it ca...

11. When you lift the printer, use the recessed grips located at the bottom of each side of the printer. Face the front of the printer to pick it up. Appendix C. Specifications and Repackaging 209

12. Place the printer back into its original packaging. Make sure to install the styrofoam packing shims as shown. 13. Complete and include a copy of the Repair Inventory Worksheet with the printer. Make sure you note all of the printer options that are still installed on the printer.See “Repair Inv...

Repair Inventory Worksheet Important! Please make a copy of this worksheet and include it with your printer if you need toship your printer for repairs. Shipping your printer without this worksheet may delayrepairs. Customer Information Customer name _________________________________________ Custome...

Appendix D. Print Quality Problems Print Is Too Light Possible Causes Actions You Should Take Print Sample Economy mode is set on Make sure economy mode is not set.See “Configuration (Config) Menu” onpage 81. Density is set too low Make sure that the density is not setto a value less than 6. Reset i...

Entire Print is Black Possible Causes Actions You Should Take Print Sample The toner cartridge isdamaged Replace the toner cartridge with anew one The printer power supplyhas failed Call for service Entire Print Is Blank Possible Causes Actions You Should Take Print Sample The toner cartridge seal i...

White Spots Within Black Image Area Possible Causes Actions You Should Take Print Sample Paper does not meetspecification Use recommended paper The toner cartridge isdamaged Replace the toner cartridge with anew one Printed Image Rubs Off or Smears Possible Causes Actions You Should Take Print Sampl...

Glossary The following terms are defined as they are used inNetwork Printer 17 documentation. If you do not find theterm you need, refer to the index or to the IBM Dictionary of Computing, ZC20-1699 or the IBMDictionary of Printing, G544-3973. A A4-size paper. Paper that is 210 by 297 mm A5-size pap...

Index Numerics 100-sheet auxiliary tray See auxiliary tray 250-sheet tray adjusting paper size 26 guidelines for selecting paper 25 loading paper 25 location 1 500-sheet tray adjusting paper size 38 guidelines for selecting paper 36 installing 144loading paper 36 location 1paper supported 144 removi...

Readers' Comments — We'd Like to Hear from You IBM Network Printer 17User’s Guide Publication No. S544-5343-03 Use this form to provide comments about this publication, its organization, or subject matter.Understand that IBM may use the information any way it believes appropriate, without incurring ...

Cut or FoldAlong Line Cut or FoldAlong Line Readers' Comments — We'd Like to Hear from YouS544-5343-03 IBM Fold and Tape Please do not staple Fold and Tape NO POSTAGENECESSARYIF MAILED IN THEUNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADD...