IBM H80 Series - Manuals

Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: ixx A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal inj...

Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a labelthat identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENE...

xii RS/6000 Enterprise Server Model H80 Series User's Guide

Data Integrity and Verification Notice IBM computer systems contain mechanisms designed to reduce thepossibility of undetected data corruption or loss. This risk, however,cannot be eliminated. Users who experience unplanned outages, systemfailures, power fluctuations or outages, or component failure...

xiv RS/6000 Enterprise Server Model H80 Series User's Guide

About This Book This book provides information on how to install and remove options, use thesystem, use diagnostics, use service aids, and verify system operation. This bookalso provides information to help you solve some of the simpler problems that mightoccur. ISO 9000 ISO 9000 registered quality ...

Ÿ The PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot restrictions for adapters that can be used in thissystem. Ÿ The Site and Hardware Planning Information, order number SA38-0508, contains information to help you plan your installation. Trademarks The f...

Chapter 2. Using the Model H80 This chapter discusses system power control and use of options such as thekeyboard, mouse, and drives supported by the Model H80. Operator Panel The following diagram shows the locations of the operator panel display andcomponents of the operator panel. R 1 2 5 3 4 6 S...

Powering Off and Powering On the System This section provides procedures for powering off and powering on the system. Powering Off the System If the system is operating under AIX, type the shutdown -F command to power offthe system. If you cannot use this method, you can power off the system by usin...

Ÿ The power LED on the CEC drawer stops blinking and stays on. Powering Off and Powering On the System Using the Service Processor The system can be powered off and on using the System Power Control menu,which is a Service Processor menu that is available to the privileged user. See“System Power Con...

POST Indicators POST (Power-On-Self-Test) indicators indicate tests that are being performed as thesystem is preparing to load the operating system. The POST indicators are wordsthat display on the system console. Each time that the system starts a different stepin the POST, a POST indicator word ap...

POST Keys The POST keys, if pressed after the keyboard POST indicator displays and before the last POST indicator displays, cause the system to start services or boot modesused for configuring the system and diagnosing problems. The keys are describedbelow: Note: The program function keys (F1-F12) o...

Console Strategy The firmware starts a console-selection sequence at system boot time if any of thefollowing are true: Ÿ A console has not yet been selected Ÿ A previous console-selection sequence timed-out Ÿ A change in the system configuration has affected the console (keyboardinstalled/removed, m...

Reading the I/O Drawer Operator Panel Display The operator panel display is used to: Ÿ Track the progress of the system unit self tests and configuration program. Ÿ Display codes when the operating system comes to an abnormal end. Ÿ Display system messages. Checkpoints During power-on self-test (POS...

Using the Keyboards Several keyboards are available for the system unit. The keyboards have variouskeys that enter data and control the cursor location. The keyboards can be engravedfor the languages of different countries. The functions of each keyboard depends on the software used. The character s...

Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available foruse with the system unit. Consult your application publication for the exact use ofthe three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selectin...

Caring for the Mouse Make sure that the operating surface for the mouse is smooth, clean, and flat. Forexample, you can operate the mouse on the following surfaces: Ÿ Finished wood Ÿ Glass Ÿ Enamel Ÿ Plastic Ÿ Paper (except newspaper) Ÿ Metal Rough surfaces collect contaminants that can be transferr...

Cleaning the Mouse To clean the mouse, do the following: 1. Remove the retaining ring (1) by turning it counterclockwise, in the direction of the arrow as shown in the illustration. 1 2 3 2. Remove the ball (2). 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4. If t...

Ÿ To allow writing onto a diskette, slide the write-protect tab to cover the protectslot, as shown in the following illustration. Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with thelabeled metal shutter first. Push the dis...

Using the CD-ROM Drive CAUTION:A Class 3 laser is contained in the device. Do not attempt to operate the drivewhile it is disassembled. Do not attempt to open the covers of the drive, as it isnot serviceable and is to be replaced as a unit. Your CD-ROM drive looks like the one shown in the illustrat...

Emergency Eject Note: Execute the following procedure only in an emergency (such as when thetray will not eject even though you have pressed the unload button). 1. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole. (Refer to the illustration below for the ...

Ergonomic Information After you have set up your system, we encourage you to visit the Healthy ComputingWeb site. Good ergonomic practice is important to get the most from yourworkstation and to avoid discomfort. This means that the equipment and theworkplace should be arranged to suit your individu...

or a predetermined retry threshold is reached. In the event the Service Processor isunsuccessful in bringing the system online (or in the event that the user asked to bealerted to any Service Processor-assisted restarts), the system can call home toreport the error. The Call Home function can be ini...

Service Processor Menus The service processor menus are divided into two groups: Ÿ General user menu - the user must know the general-access password. Ÿ Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accesse...

The service aid, Save or Restore Hardware Management Policies, can be used tosave your settings after initial setup or whenever the settings must be changed forsystem operation purposes. It is strongly recommended that you use this service aid for backing up serviceprocessor settings to protect the ...

General User Menu The menu options presented to the general user are a subset of the optionsavailable to the privileged user. The user must know the general-access password,if set, to access this menu. à ð GENERAL USER MENU 1. Power-on System 2. Power-off System 3. Read VPD Image from Last System Bo...

Privileged User Menus The following menus are available to privileged users only. The user must know theprivileged access password, if set, to access these menus. Main Menu At the top of the Main Menu is a listing containing: Ÿ Your system's current firmware version Ÿ The firmware copyright notice Ÿ...

Note: The information under the Service Processor Firmware heading in thefollowing Main Menu illustration is example information only. à ð Service Processor Firmware VERSION: MMððð313Copyright 1999 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. ...

Passwords Passwords can be any combination of up to eight alphanumeric characters. You canenter longer passwords, but the entries are truncated to include only the first eightcharacters. The Privileged Access Password can be set from Service Processormenus or from System Management Services (SMS) ut...

Ÿ Change Privileged Access Password Set or change the Privileged Access Password. It provides the user with thecapability to access all service processor functions. This password is usuallyused by the system administrator or root user. Ÿ Change General Access Password Set or change the General Acces...

Ÿ OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. à ð OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 1> á ñ – Surveillance Can be set...

Ÿ Reprogram Flash EPROM Menu This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow theinstructions on the screen. When the update is complete, the service processorreboots. All system EPROMs that can be r...

Ÿ Serial Port Snoop Setup Menu This menu can be used to set up Serial Port Snooping, in which the user canconfigure Serial Port 1 as a "catch-all" reset device. From the Service Processor Main Menu, select option 1, Service Processorsetup menu, then select option 8 (Serial Port Snoop Setup M...

System Power Control Menu This menu is used to set power control options. Other menus that control bootoptions are available here: à ð SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On S...

Ÿ Ring Indicate Power-On Menu à ð RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 3ð. Refresh Modem Settings 98. Return to Previous Menu á ñ Ring indicate is enabled by default on both serial port 1 (S1) and serial port 2(S2). When ring indic...

Ÿ Reboot/Restart Policy Setup Menu The following menu controls Reboot/Restart Policy: à ð Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently Yes 3. Enable supplemental restart policy? Currently No 4. Call-Out before restart: Current...

– Enable supplemental restart policy - The default setting is NO. If set to YES, the service processor restarts the system when the system losescontrol as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to NO. OR The Use OS-Defined restart policy is s...

Ÿ Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. à ð Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4. Boot to Open Firmware Prompt: Currently Disabled 98....

– Boot to Open Firmware When this selection is enabled, the system boots to the Open Firmwareprompt. System Information Menu This menu provides access to system configuration information, error logs, systemresources, and processor configuration. à ð SYSTEM INFORMATION MENU 1. Read VPD Image from Las...

Ÿ Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include ServiceProcessor checkpoints, IPLROS checkpoints, and/or AIX configuration codes,from the previous system boot. This information can be useful in diagnosingsystem faults. The progres...

Ÿ Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it isnecessary to take one of the processors offline, this menu allows you todeconfigure a processor, and then reconfigure the processor at a later time. Anexample of this menu i...

To enable or disable CPU Repeat Gard, use menu option 77 of the ProcessorConfiguration/Deconfiguration Menu. Note: The processor numbering scheme used by the Service Processor isdifferent from the numbering scheme used by AIX. Consult the AIXdocumentation before configuring or deconfiguring a proces...

Processor Card Memory DIMM Locations for Service Processor Menus 8: 3.48 7: 3.50 6: 3.52 5: 3.54 4: 3.55 3: 3.53 2: 3.51 1: 3.49 Ÿ Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and displayor change the I/O type. à ð POWER CONTROL NETWORK UTIL...

– Change I/O Type Use this option to change the I/O type of the primary I/O drawer after aservice action or configuration change if the I/O type is incorrect. If thisoption is chosen, you are asked to make two entries. 1. When asked for the drawer number, type 1 . 2. When asked for the I/O type, typ...

Language Selection Menu The service processor menus and messages are available in different languages.This menu allows selecting languages in which the service processor and systemfirmware menus and messages are displayed. à ð LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. ...

Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing thecurrent selections. Selections are made in the two sections labeled Modem Ports andModem Configuration File Name. Select the serial port that you want to activate andthen select the modem configu...

Serial Port Selection Menu This menu allows you to enable and/or disable the call-in and call-out functions ofeach serial port in any combination. à ð Serial Port Selection Menu 1. Serial Port 1 Call-Out: 3. Serial Port 1 Call-In: Currently Disabled Currently Disabled 2. Serial Port 2 Call-Out: 4. S...

Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or toaccommodate modem capabilities. à ð Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 96ðð 2. Serial Port 2 Speed: Currently 96ðð 3. Serial Port 3 Speed: Currently 96ðð 98. Re...

Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. à ð Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephon...

Ÿ Service Center Telephone Number is the number of the service centercomputer. The service center usually includes a computer that takes calls fromservers with call-out capability. This computer is referred to as the "catcher."The catcher expects messages in a specific format to which the se...

Call-Out Policy Setup Menu Callout settings can be set using the following menu: à ð CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 12ð 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98. Return to ...

Customer Account Setup Menu This menu allows users to enter information that is specific to their account. à ð Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98...

Service Processor Functions This section discusses some of the service processor functions in greater detail. Theservice processor supports the functions listed in the following table. Built-in Functions Initialization and Test Service Processor BISTSystem Chip Initialization Error Data Collection B...

System Power-On Methods This section discusses the following system power-on methods: Ÿ Power-on Switch Ÿ Service Processor Menus Privileged users can power-on the system by selecting the System ControlPower Menu option from the main menu and then selecting the Power-onSystem option from the system ...

Ÿ Timed power-on - refer to the shutdown -t command on servers using AIX. Working in conjunction with AIX, the Service Processor in your server canoperate a timer, much like the wake-up timer on your clock radio. You can setthe timer so that your server powers on at a certain time after shutting dow...

Service Processor Reboot/Restart Policy Controls The operating system's automatic restart policy (see operating systemdocumentation) indicates the operating system response to a system crash. Theservice processor can be instructed to refer to that policy by the Use OS-DefinedRestart Policy setup men...

Updating System Firmware from the AIX Command Line Refer to the detailed instructions that are provided on the Web site with the latestimage. Note: The update process can take up to sixty minutes, and the system will alwaysreboot itself during the update process. Recovery Mode If the service process...

Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even ifintermittent, are reported as a diagnostic callout for service repair. To prevent therecurrence of intermittent problems and improve the availability of the system until a...

attempt to migrate all resources associated with that processor to another processorand then stop the defective processor. Run-Time Memory Page Deconfiguration (Memory Gard) Correctable errors in system memory are monitored and tracked. When a predefinederror threshold is met, an error log with warn...

Operating System Surveillance Operating system surveillance provides the service processor with a means to detecthang conditions, as well as hardware or software failures, while the operating systemis running. It also provides the operating system with a means to detect a serviceprocessor failure ca...

Service Processor Error Logs The service processor error logs, an example of which is shown below, contain errorconditions detected by the service processor. à ð Error Log 1. 11/3ð/99 19:41:56 Service Processor Firmware Failure B1ðð4999 Enter error number for more details.Press Return to continue, o...

System POST Errors If POST (Power-On Self-Test) errors occur during system start, the Read SystemPOST Error log, when used with the diagnostics, helps isolate faults. à ð Read System POST Errors Version : 1Severity : 2Disposition : ðInitiator : ðEvent being reported : ðExtended Error Log Data:c2 ðð ...

LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types ofentries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). à ð LCD Progress Indicator Log BoFF ð539....

Service Processor Operational Phases This section provides a high-level flow of the phases of the Service Processor (SP). SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Runtime Phase AIX Login Prompt Available Pre-Standby Phase: This phase is e...

Display Error Log A screen similar to the following displays when you select this option. You can viewor clear your system error log. à ð .--------------------------------------------------------. | Error Log | | | | | | Date Time ErrorCode Location | | Entry 1. 99/ð6/3ð ð2:15:35 25a8ðð11 U1.1-P1.1/...

Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of yoursystem. You must first specify the network parameters as shown in the followingscreen: à ð Network Parameters 1. IP Parameters 2. Adapter Parameters 3. Ping .------. |X=Exit| ------' ==...

IP Parameters: Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: à ð IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [ð.ð.ð.ð] 4. Subnet Mask [255.255.255.ð] .------. |X=Exit| -----...

SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to setSCSI IDs for SCSI controllers installed in the system. à ð SCSI Utilities 1. Harddrive Spin Up Delay2. Change SCSI Id .--------.| X=Exit | --------' ===> á ñ Using the Harddrive Spin Up Delay optio...

Multiboot Multiboot allows you to select a method for booting the system. à ð Multiboot 1 Select Software 2 Software Default 3 Select Install Device 4 Select Boot Devices 5 OK Prompt 6 Multiboot Startup <OFF> .------. |X=Exit| ------' ===> á ñ Select Software: If this option is supported by...

Select Boot Devices: Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain upto five devices. The following is an example of this screen. à ð Select Boot Devices 1 Display Current Settings 2 Restore Default Settin...

Restore Default Settings Restores the boot list to the following default sequence: Ÿ Primary diskette drive Ÿ CD-ROM drive Ÿ Tape (if installed) Ÿ Hard disk drive Ÿ Network device Selecting any of the Configure Boot Device options displays a screen similar to thefollowing. à ð Configure Nth Boot Dev...

Select Language Select this option to change the language used by the System Management Servicesscreens and the Service Processor menus. à ð Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| ------' á ñ Note: To correctly display languages ...

Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of Online Diagnostics and Standalone diagnostics. Online Diagnostics, when they are installed, reside with AIX in the file system. Theycan be booted: Ÿ in single user mode (referred to as service mode) Ÿ run in maintenanc...

Identifying the Terminal Type to the Diagnostics Note: This is a different task than selecting a console display. When you run diagnostics, you must identify which type of terminal you are using. Ifthe terminal type is not known when the FUNCTION SELECTION menu is displayed,the diagnostics do not al...

– If the diagnostics were loaded in standalone mode, press the F3 key until DIAGNOSTIC OPERATING INSTRUCTIONS displays. Then press the F3 key once again to shut down the AIX operating system. – If the diagnostics were loaded in maintenance or concurrent mode, type the shutdown -F command. Ÿ Under so...

Required Diagnostic Attributes The following attributes are the required default settings for the diagnostics. Be sureyour terminal is set to these attributes. Note: Set these attributes before the diagnostics are loaded. GeneralSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Setti...

Additional Communication Attributes The following communication attributes apply to the 3151, 3161, and 3164 terminals. CommunicationSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Operating mode Echo Echo Echo Data entered from the keyboard onthe terminal is s...

Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151, 3161,and 3164 terminals. KeyboardSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Enter Return Return Return The Enter key functions as theReturn key. Ret...

Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals. PrinterSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits persecond) line speed t...

Online Diagnostics Modes of Operation The Online Diagnostics can be run in the following three modes: Ÿ Service Mode Ÿ Concurrent Mode Ÿ Maintenance Mode Service Mode Service mode provides the most complete checkout of the system resources. Thismode also requires that no other programs be running on...

Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menu which offers two options: continuing with the shutdown by pressing the F3key; or returning to diagnostics by pressing Enter. For undefined terminals, pressing 99 produces a full-screen menu whichoffers two options: cont...

The diag command loads the diagnostic controller and displays the OnlineDiagnostic menus. Running the Online Diagnostics in Concurrent Mode To run Online Diagnostics in concurrent mode, use the following steps: 1. Log on to the AIX operating system as root or superuser (su). 2. Enter the diag comman...

4. When a message indicates the system is in maintenance mode, enter the diag command. Note: It might be necessary to set TERM type again. 5. When DIAGNOSTIC OPERATING INSTRUCTIONS screen displays, follow the displayed instructions to check out the desired resources. 6. When testing is complete, use...

8. When testing is complete, use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS. Chapter 5. Using the Online and Standalone Diagnostics 107

Tasks The following tasks are described in this chapter: Ÿ Add Resource to Resource List Ÿ AIX Shell Prompt Ÿ Analyze Adapter Internal Log Ÿ Backup and Restore Media Ÿ Certify Media Ÿ Change Hardware Vital Product Data Ÿ Configure Dials and LPFKeys Ÿ Configure Reboot Policy Ÿ Configure Remote Mainte...

Add Resource to Resource List Use this task to add resources back to the resource list. Note: Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed. If no resources are available to beadded, then none are listed. AIX Shell Prompt Note: U...

Certify Media This task allows the selection of diskette or hard files to be certified. Hard files can be connected either to a SCSI adapter (non-RAID) or a PCI SCSIRAID adapter. The usage and criteria for a hard file connected to a non-RAID SCSIadapter are different from those for a hard file conne...

Change Hardware Vital Product Data Use this service aid to display the Display/Alter VPD Selection Menu. The menu listsall resources installed on the system. When a resource is selected, a menu displaysthat lists all the VPD for that resource. Note: The user cannot alter the VPD for a specific resou...

Configure Remote Maintenance Policy The Remote Maintenance Policy includes modem configurations and phone numbersto use for remote maintenance support. Use this service aid to display and change the following settings for the RemoteMaintenance Policy. Note: Because of system capability, some of the ...

Ÿ Remote Timeout, in secondsRemote Latency, in seconds These settings are functions of the service provider's catcher computer. Ÿ Number of Retries While Busy This is the number of times the system retrys calls that result in a busy signal. Ÿ System Name (System Administrator Aid) This is the name g...

Use this service aid to display and change the following settings for the SurveillancePolicy. Note: Because of system capability, some of the following settings might not bedisplayed by this service aid: Ÿ Surveillance (on/off) Ÿ Surveillance Time Interval This is the maximum time between heartbeats...

Delete Resource from Resource List Use this task to delete resources from the resource list. Note: Only resources that were previously detected by the diagnostics and have notbeen deleted from the Diagnostic Test List are listed. If no resources are availableto be deleted, then none are listed. Disk...

installed. Either remove the target drive to return to the original configuration, orperform the following procedure to complete the replacement of the old drive with thenew drive: 1. Remove both drives.2. Set the SCSI address of the new drive to the SCSI address of the old drive.3. Install the new ...

Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnosticrun-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: Ÿ Display Diagnostic Mode Selection Menus T...

This option allows the user to select the maximum size of the Diagnostic EventLog. The default size for the Diagnostic Event Log is 100KB. The size can beincreased in 100KB increments to a maximum of 1MB. Display Previous Diagnostic Results Note: This service aid is not available when you load the d...

Display Resource Attributes This task displays the Customized Device Attributes associated with a selectedresource. This task is similar to running the lsattr -E -l resource command. Display Service Hints This service aid reads and displays the information in the CEREADME file from thediagnostics me...

Examples The following are examples of ways you can use the Display System EnvironmentalSensors service aid. 1. Display a list of the environmental sensors: /usr/lpp/diagnostics/bin/uesensor -l Sensor = Fan SpeedStatus = NormalValue = 2436 RPMLocation Code = F1 Sensor = Power SupplyStatus = NormalVa...

Display Test Patterns This service aid provides a means of adjusting system display units by providingdisplayable test patterns. The user works through a series of menus to select thedisplay type and test pattern. After the selections are made, the test patterndisplays. Download Microcode This servi...

Fibre Channel RAID Service Aid The Fibre Channel RAID service aids contain the following functions: Certify LUN This selection reads and checks each block of data in the Logical UnitNumber (LUN). If excessive errors are encountered, the user is notified. You can run this task from the AIX command li...

Flash SK-NET FDDI Firmware This task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to beupdated. Format Media This task allows the selection of diskettes, hardfiles, or optical media to be formatted.Each selection is described below. Hardfile Attached to SCSI Adapter (non-RAID) Ÿ H...

Generic Microcode Download This service aid provides a means of executing a "generic" script from a diskette.The intended purpose for this "generic" script is to load microcode to a supportedresource. This script runs whatever program is required in order to download themicrocode ont...

More detailed information concerning PCI Hot-Plug Manager can be found in the AIXOperating System, System Management Guide. You can run this task directly fromthe command line by typing the following command: diag -d device -T"identifyRemove" However, note that some devices support both the ...

RAID Hot Plug Devices This selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid. Local Area Network Analyzer This selection is used to exercise the LAN communications adapters (Token-Ring,Ethernet, and (FDDI) Fiber Distributed Data Interface). The following services areavailable: Ÿ Connectiv...

Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When thecommit key is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depends on the state of the diagnosticsrun-time options. See “Display or Change Diagnostic Run-T...

Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-OnPolicy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy. Ÿ Save Hardware Management Policies This selection writes all of the settings for the hardware-manage...

Ÿ The service aid transmitted a SCSI Inquiry Command and an adapter error occurred. Ÿ The service aid transmitted a SCSI Inquiry Command and a check condition occur. When the SCSI Bus Service Aid is started, a description of the service aid displays. Pressing the Enter key displays the Adapter Selec...

Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. Thespare sectors are used to reassign when defective sectors are encountered duringnormal usage or during a format and certify operation. Low availability of sparesectors indicates that the dis...

SSA Service Aid This service aid provides tools for diagnosing and resolving problems onSSA-attached devices. The following tools are provided: Ÿ Set Service Mode Ÿ Link Verification Ÿ Configuration Verification Ÿ Format and Certify Disk Update Disk-Based Diagnostics This service aid allows fixes (A...

7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: Ÿ Certify LUN Reads and checks each block of data in the Logical Unit Number (LUN). Ifexcessive errors are encountered, the user is notified. Ÿ Certify Spare Physical Disk Allows the user to certify...

Ÿ Replace Controller Replaces a controller in the array when required.. Examples Adapter Microcode Download: Command syntax is as follows: diag -c -d deviceName -T "download [-B][-D][-P]" Flag Description -B Download boot block microcode (default to functional microcode) -D Microcode is on d...

Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see Chapter 8, “Hardware ProblemDetermination” on page 155. Step 1. Considerations before Running This Procedure Notes: 1. If t...

Step 2. Loading the Diagnostics 1. Stop all application programs running on the operating system. 2. Stop the operating system. 3. Turn off the power. 4. If you are loading the Standalone Diagnostics and running them from an ASCII terminal, do the following: Ÿ The attributes for the terminal must be...

Step 3. Running System Verification On the Diagnostic Operating Instructions screen, do the following: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating systemenvironment before you can...

Step 5. Stopping the Diagnostics If you are running the Online diagnostics, use the following procedure to shut downthe system: 1. Press the F3 key repeatedly until you get to the Diagnostic Operating Instructions, then follow the displayed instructions. 2. Press the F3 key once, then follow the dis...

Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online diagnostics to helpyou solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you load theStan...

Step 3 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off before you can run diagnostics. Verify with the system administrator and users that the system may beturned off. If so, turn off the system unit and go to “Ste...

Step 5 This step starts the Online Diagnostics in concurrent mode. 1. Log on as root or as superuser. 2. Enter the diag command. 3. Wait until the Diagnostic Operating Instructions are displayed, or wait for three minutes. Are the Diagnostic Operating Instructions displayed without any obviousconsol...

Step 7 Locate your symptom in the following table, and perform the action listed in theAction column. Step 8 This step analyzes a console display problem. Find your type of console display in the following table, and perform the action listedin the Action column. Step 9 The diagnostics loaded correc...

Step 10 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform the actionlisted in the Action column. Keyboard Type Action 101-key keyboard. Identify by the type of Enterkey used. The Enter key is within one horizontalrow of keys. Record err...

Step 12 Did the Diagnostic Selection Menu display? NO If Problem Determination was selected from the Diagnostic ModeSelection menu, and if a recent error has been logged in the error log, thediagnostics automatically begin testing the resource. Follow the displayed instructions. Ÿ If the No Trouble ...

Step 16 This step loads the Standalone Diagnostics. If you are unable to load thediagnostics, go to “Step 7” on page 158. 1. Turn on the power. 2. Insert the diagnostic CD into the CD-ROM drive. 3. When the keyboard indicator displays, press the numeric 5 key on the keyboard to indicate that diagnos...

Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization usesthe error code to determine which field replaceable units (FRUs) are needed torestore the system to correct operation. Step 1. Considerations before Running This Pr...

Step 3 This step attempts to load Online Diagnostics in service mode. 1. Turn off the power. 2. Turn on the power. 3. If the keyboard indicator displays, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 4. Enter requested passwords. 5. Follow the instructions to...

Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” onpage 155. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform theAction listed in the Action column. Keyboard Type ...

Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead thatrequire special handling and disposal at end of life. Before this unit is disposed,these materials must be removed and recycled or discarded according to ...

Appendix C. Service Processor Setup and Test For your convenience, an example of a basic Service Processor setup checklist isincluded here. Your setup may include more or fewer of the available features, soyou can adjust this checklist for your own application so that it is helpful to you. Service P...

Testing the Setup The following is a sample testing procedure to ensure your setup is working. These tests include communicating with the server operating system. Before youstart, ensure that the necessary serial port(s) is configured. If you need assistance,refer to “Serial Port Configuration” on p...

Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed. If you want to configure se...

Appendix D. Modem Configurations The Service Processor is designed to place little demand on an attached modem,thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration filesthat either work...

Configuration File Selection Use the following steps to select a configuration file: 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 onpage 179. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Swi...

Examples for Using the Generic Sample Modem Configuration Files The following table contains information to help you determine which modemconfiguration file to use with various modems. Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples p...

If your system is particularly difficult to access physically, another strategy is toprotect it with an Uninterruptible Power Source (UPS) and a phone-line surgeprotector. In case recovery becomes necessary, shut down your system using establishedprocedures. Disconnect the power cable and press the ...

power off. (Use the AIX command shutdown -F.) Watch for the message NO CARRIER on your remote terminal. If Yes, this is the correct response. The modem is set up correctly. If No, try another &Dn setting for your server's modem. See your model manualfor this information. The &Dn command appe...

Modem Configuration Sample Files Sample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_mð # # FUNCTIONS: Modem configuration file specifically for IBM 7852-4ðð # modem with Auto-Reliable feature. This feature must be turned off # for Catcher calls. This example...

Index Numerics 3.5-inch diskette drive using 16 7135 RAIDiant array 149 7318 server service aid 150 A about this book xv alter/display bootlist 122 B battery disposal, recycling 169 boot mode menu 43 C call-in testing 174 call-in/call-out setup menu 53 call-out testing 175 call-out (call-home) 73 ca...

Reader's Comments — We'd Like to Hear From You RS/6000 Enterprise Server Model H80 Series User's Guide Order Number: SA38-0565-01 Overall how satisfied are you with the information in this book? How satisfied are you that the information in this book is: Please tell us how we can improve this book: ...

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IBM  Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber. June 2000 SA38-ð565-ð1