Page 2 - Congratulations; Listing Label Information/Location; Owner’s Manual; Read this manual before installing or operating this appliance.; We recommend that you record the following; Homeowner Reference Information; NA; XXXXXXXX
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 2 Congratulations Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on appliance: _______________...
Page 3 - Table of Contents; A. Maintenance Tasks
3 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 = Contains updated information. Table of Contents 1 Listing and Code Approvals A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4B. Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Models; TYPE: Direct Vent Gas Appliance Heater; CPSC 16 CFR Section; This installation must conform with local codes. In the; Listing and Code Approvals; Material which will not ignite and burn. Such materials are; WARNING; NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 4 Models U.S. (0-2000 ft.) or Canada (2000-4500 ft.) Maximum Input BTU/h Minimum Input BTU/h Orifi ce Size (DMS) Soho24 (NG) US 14,000 N/A 50 CAN 12,600 N/A 51 Soho24LP US 13,000 N/A 59 CAN 11,700 N/A 60 MODELS: Soho24B LABORATORY: Underwriters Labor...
Page 5 - MANUFACTURER REQUIREMENTS; T h e f o l l o w i n g r e q u i r e m e n t s r e f e r e n c e va r i o u s
5 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 H. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated...
Page 6 - A. Design and Installation Considerations; Getting Started; C. Inspect Appliance and Components; • Read all of the instructions before starting the insta-; CAUTION; Any such action may cause a fi re hazard.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 6 A. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air sourc...
Page 7 - B. Mantel Projections; Framing and Clearances; A. Selecting Appliance Location
7 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 B C A A 1/2 IN. ALCOVE INSTALLATION TOP VENT, ONE 90º ELBOW B D E Figure 3.1 Appliance Locations A B C D E Inches 33-1/8 29-1/8 46-3/4 35-1/8 12 Millimeters 841 740 1187 892 305 In addition to these framing dimensions, also reference the following ...
Page 8 - CLEARANCES TO COMBUSTIBLES; C. Constructing the Appliance Chase
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 8 Figure 3.2 Clearances to Combustibles CLEARANCES TO COMBUSTIBLES : A B C D E F G H I J K Rough Opening (Vent Pipe) Rough Opening (Height) Rough Opening (Depth) Rough Opening (Width) Minimum Platform Height Clearance to Ceiling Combustible Floor Com...
Page 9 - A. Vent Termination Minimum Clearances; • Do not pack air space with insulation or other; Termination Locations; Measure horizontal clearances from this surface.
9 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 A. Vent Termination Minimum Clearances Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specifi ed. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe m...
Page 10 - public; Covered Alcove Applications; NOT
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 10 Figure 6.3 Minimum Clearances for Termination O N P R Q X = AIR SUPPLY INLET A = 12 inches.................clearances above grade, veranda, porch, deck or balcony B = 12 inches.................clearance to window or door that may be opened, or to ...
Page 11 - • Vent this appliance directly outside.; ALL vent confi guration specifi cations MUST be followed.; Vent Information and Diagrams; C. Measuring Standards; Pipe measurements are shown using the effective length; Horizontal
11 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Figure 5.2 SLP Pipe Effective Length Fire Hazard. Explosion Risk. Asphyxiation Risk. Do NOT connect this gas appliance to a chimney fl ue serving a separate solid-fuel or gas burning appliance. • Vent this appliance directly outside. • Use separat...
Page 12 - Elbow only; Minimum; back to back
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 12 Figure 5.3 Figure 5.4 1. Top Vent - Horizontal Termination One Elbow Two Elbows V 1 Minimum H 1 Maximum Elbow only 1-1/2 ft. 457 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 1-1/2 ft. 457 mm 3-1/2 ft. 1.1 m 2-1/2 ft. 762 mm 5-1/2 ft. 1.7 m 3-1/2 ft. 1.1 m 7-1...
Page 13 - Three Elbows
13 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Figure 5.5 1. Top Vent - Horizontal Termination - (continued) Three Elbows V 1 Min. H 1 Max. V 2 Min. H 2 Max. Elbow only 2 ft. 610 mm * = V 2 1 ft. 304 mm 2 ft. 610 mm * = V 2 1-1/2 ft. 457 mm 3 ft. 914 mm * = V 2 2-1/2 ft. 762 mm 5 ft. 1.5 m * =...
Page 14 - One Elbow; Use the vertical termination baffl e for these applications:
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 14 2. Top Vent - Vertical Termination No Elbow Figure 5.6 Figure 5.7 Two Elbows V 1 = 45 ft Max. (13.72 m) V 1 = 3 ft Min. (914 mm) V 1 Minimum H 1 Maximum V 2 V 1 + V 2 Minimum One Elbow 1-1/2 ft. 457 mm * * * 1/2 ft. 152 mm 2 ft. 610 mm * * * 1-1/2...
Page 16 - A. Pipe Clearances to Combustibles; B. Wall Penetration Framing; Combustible Wall Penetration; • The opening must be framed on all four sides using the; Non-Combustible Wall Penetration
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 16 Figure 6.2 Exterior Wall Hole A* B 10 in. 10 in. * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe. A. Pipe Clearances to Combustibles Fire Risk.Explo...
Page 17 - C. Vertical Penetration Framing; A ceiling fi restop; MUST; be used between; ATTIC ABOVE
17 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 C. Vertical Penetration Framing Figure 6.3 Figure 6.4 Installing the Attic Shield A ceiling fi restop MUST be used between fl oors and attics. • Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/fl oor (see Figur...
Page 18 - D. Install Attic Insulation Shield; Flat Ceiling Installation; Vaulted Ceiling Installation
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 18 D. Install Attic Insulation Shield WARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home Technologies Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.1 and NFPA 54 requires a...
Page 19 - glasses during installation.; Appliance Preparation; An elbow heat shield is attached to the Soho24B.; Do not; ELBOW HEAT SHIELD; ROPE RING
19 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 CAUTION Sharp Edges• Wear protective gloves and safety glasses during installation. A. Top Vent 7 7 Appliance Preparation An elbow heat shield is attached to the Soho24B. Do not remove this heat shield. Figure 7.1 Figure 7.2 Figure 7.3 Figure 7.4 ...
Page 20 - B. Installation of Non-combustible Facing; Non-combustible material may be damaged if dropped.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 20 Fire Risk. • Follow these instructions exactly. • Facing materials must be installed properly to prevent fi re. • N o m a t e r i a l s m a y b e s u b s t i t u t e d w i t h o u t authorization by Hearth & Home Technologies. WARNING • Use re...
Page 21 - C. Securing and Leveling the Appliance; • Do NOT notch into the framing around the appliance spacers.
21 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Figure 7.8 Proper Positioning, Leveling and Securing of a Appliance C. Securing and Leveling the Appliance The diagram shows how to properly position, level, and secure the appliance (see Figure 7.8). Nailing tabs are provided to secure the applia...
Page 22 - Installing Vent Pipe; A. Assemble Vent Sections
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 22 8 8 Installing Vent Pipe A. Assemble Vent Sections To attach the fi rst vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar. • Align the seam of the pipe and se...
Page 23 - B. Assemble Slip Sections; Pilot hole; • Apply a bead of silicone sealant inside the female outer; C. Secure the Vent Sections
23 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 B. Assemble Slip Sections • Slide the inner fl ue of the slip section into the inner fl ue of the pipe section and the outer fl ue of the slip section over the outer fl ue of the pipe section. See Figure 8.3. • Slide together to the desired length...
Page 24 - D. Disassemble Vent Sections; E. Install Decorative Ceiling Components
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 24 D. Disassemble Vent Sections • Rotate either section (see Figure 8.7) so the seams on both pipe sections are aligned as shown in Figure 8.8. • Pull carefully to separate the pieces of pipe. Figure 8.8 Align and Disassemble Vent Sections Figure 8.7...
Page 25 - F. Install Metal Roof Flashing; G. Assemble and Install Storm Collar; CAULK
25 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 F. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 8.11) to determine the length of pipe to extend through the roof. • Slide the roof fl ashing over the pipe sections extending through the roof as shown in ...
Page 26 - H. Install Vertical Termination Cap; • Slide the decorative wall thimble over the last section of; Heat shields may not be fi eld constructed.; J. Heat Shield Requirements for Horizontal; • DO NOT remove the heat shields attached to the
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 26 SCREWS CAULK STORM COLLAR (1 of 3) Figure 8.15 TERMINATION CAP H. Install Vertical Termination Cap • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section while placing the outer collar...
Page 27 - Note; K. Install Horizontal Termination Cap
27 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Note : When using termination caps with factory-supplied heat shield attached, no additional wall shield fi restop is required on the exterior side of a combustible wall. K. Install Horizontal Termination Cap WARNING! Risk of Fire! The telescoping...
Page 28 - Gas Information; • If substituting for these components, please consult; Refer to; Reference Section 16; for location of gas line; Pressure
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 28 Note: Have the gas supply line installed in accordance w i t h l o c a l b u i l d i n g c o d e s , i f a ny. I f n ot , f o l l o w A N S I 223.1. Installation should be done by a qualifi ed installer approved and/or licensed as required by the ...
Page 29 - HIGH ALTITUDE INSTALLATIONS; • Ensure that gas line does not come in contact with outer
29 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory. • Changing valve settings may result in fi re hazard or bodily injury. HIGH ALTITUDE INSTALLATIONS U.L. Listed gas appliances are tested and approved witho...
Page 30 - C. IntelliFire Ignition System Wiring; A. Recommendation for Wire; Electrical Information; B. Connecting to the Appliance; National Electric Code ANSI/NFPA 70-latest
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 30 C. IntelliFire Ignition System Wiring This appliance requires a 110 VAC supply to the appliance junction box for operation. A wiring diagram is shown in Figure 10.1. This appliance is equipped with an IntelliFire control valve which operates on a ...
Page 31 - D. Junction Box Installation; OUTSIDE; Do NOT wire
31 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 PLUG -I N 3V TR ANSFORMER O N /O FF WALL SWI TCH IGN ITI ON MO DUL E (3V ) VALVE NEUT RAL G RO UND LOW VO LTAGE SEE NOTE 1 REMOTE CONTROL HOT PLUG -I N REMOTE JUMPER WI RE O RG GR N BRN BRN RED BLK INTERMIT TENT PILOT IGN ITOR ORG WHT IGNIT IO N M...
Page 32 - B. Mantel Projections; M U S T
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 32 Figure 11.1 Noncombustible Facing Diagram Fire Risk. Finish all edges and fronts to clearances and specifi cations listed in manual. • Black metal appliance front may be covered with noncombustible material only. • Do NOT overlap combustible mater...
Page 33 - Painting
33 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 C. Installation of Non-Combustible Facing Materials Gypsum wallboard (drywall) joints adjacent to the fi replace opening require special attention to minimize potential development of cracking. Hearth and Home Technologies recommends the following...
Page 34 - Appliance Setup; A. Remove Shipping Materials; • Using non-listed accessories voids warranty.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 34 12 12 Appliance Setup A. Remove Shipping Materials Remove shipping materials from inside or underneath the fi rebox. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control cavity....
Page 35 - Stone Placement: Soho24B; D. Positioning Stones; BURNER AREA; PILOT SHIELD
35 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Stone Placement: Soho24B D. Positioning Stones For proper performance and safety, it is critical that the Black Onyx stones are set up in accordance with these instructions. As you are positioning the stones, make sure that no stones are in the cr...
Page 37 - Removing Glass Assembly; NG; F. Air Shutter Setting
37 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Figure 12.10 Glass Assembly Removing Glass Assembly Pull the two glass assembly latches out of the groove on the glass frame. Remove glass door from the appliance (see Figure 12.10). Replacing Glass Assembly Replace the glass door on the appliance...
Page 38 - A. Before Lighting Appliance; HOT SURFACES
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 38 A. Before Lighting Appliance 13 13 Operating Instructions CAUTION If installing IntelliFire ignition battery backup: • Do not install batteries if the backup mode may not be used for extended time. • Batteries may leak. • Install batteries only wh...
Page 39 - NOT FOR USE; Final inspection by
39 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 B. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. 1. This appliance is equipped with an ignition ...
Page 40 - Initial Break-in Procedure; The appliance should be run three to four hours; C. After Appliance is Lit; ISSUE
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 40 Initial Break-in Procedure When you light the appliance, you may notice that it pro-duces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high fo...
Page 41 - Verify that 110/VAC power is “ON” to junction box.; Troubleshooting; A. IntelliFire Ignition System
41 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Sympton Possible Cause Corrective Action 1. The ignitor/module makes noise, but no spark. a. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on module and pilot assembly. Re...
Page 42 - Verify module is securely grounded to metal chassis of appliance.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 42 IntelliFire Ignition System - (continued) Symptom Possible Cause Corrective Action 3. Continued d. Damaged pilot as-sembly or dirty sensor rod. Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose. Verify connectio...
Page 43 - When cleaning glass door:
43 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 15 15 Maintaining and Servicing Appliance Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed service technician should perform an appliance checkup at the beginning of each h...
Page 44 - Recommend addition of screen if one is not present.
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 44 Inspect Maintenance Tasks Doors, Surrounds and Fronts 1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary. 3. Verify no...
Page 45 - Appliance Dimensions Table; Reference Materials; A. Appliance Dimension Diagram
45 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Location Inches Millimeter Location Inches Millimeter A 29-1/8 740 J 11-1/2 292 B 25-9/32 643 K 11-1/2 292 C 37-3/16 945 L 11 279 D 29-3/16 742 M 5-9/16 142 E 4-1/8 105 N 6-5/8 168 F 2-3/16 56 O 37 940 G 4-1/2 115 P 3-3/4 96 H 32-3/4 832 Q 2-1/4 5...
Page 46 - SL Series Components; Cap Shield; B. Vent Components Diagrams
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 46 Figure 16.1 SLP Series Vent Components SL Series Components COOL-ADD Cap Shield 11-5/8 in. (295 mm) 5-3/4 in. (146 mm) 7-1/8 in. (181 mm) 12-1/8 in. (308 mm) DRC-RADIUS Cap Shield 13-7/8 in. (352 mm) 9-1/2 in. (241 mm) 14 in. (356 mm) B. Vent Comp...
Page 48 - ASSEMBLY
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 48 B. Vent Components Diagrams (continued) Figure 16.3 SLP Series Vent Components ASSEMBLY SL-2DVP (For use on Intellifire appliances only) PVK-80 SLP90 NOTE: Use the vertical termination baffle with the PVK-80. See Figure 5.6. SLP-WT-BK Wall Thimble...
Page 51 - ITEM; #11 IPI Valve Assembly
51 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 SOHO24B Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ Service Parts IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. Al...
Page 52 - No longer available
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 52 SOHO24B Service Parts IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. St...
Page 54 - This warranty is void if:; QRWOLPLWHGWRLPSURSHUFKLPQH\RUYHQWLQJLQVWDOODWLRQ; LIMITATIONS OF LIABILITY:; DWLRQRIJODVV
Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 54 D. Limited Lifetime Warranty (continued) 4021-645C 12-29-10 Page 2 of 2 WARRANTY CONDITIONS: 7KLVZDUUDQW\RQO\FRYHUV++7DSSOLDQFHVWKDWDUHSXUFKDVHGWKURXJKDQ++7DXWKRUL]HGGHDOHURUGLVWULEXWRU$OLVWRI ++7DXWKRUL]HGGHDOHUVLVDYDLODEOHRQWKH++7EUDQGHGZHEVLW...
Page 55 - For the location of your nearest Heat & Glo dealer,; DO NOT DISCARD THIS MANUAL; • Leave this manual with; E. Contact Information
55 Heat & Glo • Soho24B • 2137-900 Rev. P • 8/12 Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215 th Street West, Lakeville, MN 55044 www.heatnglo.com - NOTES - ________________________________________________________________________________ _______________________________...