Ericsson SP4900DES - Manuals
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Manual Ericsson SP4900DES
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained here...
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio...
5 C o n te n t s | 5 Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
6 6 | C o n t e n t s Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . ....
7 C o n te n t s | 7 4 Printing With Epson Drivers for Macintosh Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . . 90 Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 91Choosing Advanced Media Control Options. . . . . . . . . . . . . ....
8 8 | C o n t e n t s Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
11 11 This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have...
12 1 2 | I n t r o d u c t i o n Options and Accessories Your Epson Stylus Pro 4900 ® offers these optional upgrades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Author...
13 I n t ro d uc ti on | 1 3 Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Frid...
14 1 4 | I n t r o d u c t i o n Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh ® system should meet these requirements: • Mac OS ® X 10.5.x or higher • PowerPC ® G5, Intel ® , or higher processor • At least 2GB of RAM (4...
15 I n t ro d uc ti on | 1 5 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink or paper. Make sure you have two people lift...
16 1 6 | I n t r o d u c t i o n • Connect the printer to a properly grounded outlet. Avoid using an outlet on the same circuit as a photocopier or air control system that regularly switches on and off. • Avoid using electrical outlets controlled by wall switches or timers. • Use only the power cord...
17 I n t ro d uc ti on | 1 7 For California customers only:The lithium batteries in this product containPerchlorate Material - special handling may apply,See www.dtsc.ca.gov/hazardouswaste/perchlorate. Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not dr...
18 1 8 | I n t r o d u c t i o n Printer Parts Front Back Front cover Paper cassette Roll paper cover Cartridge cover (left) Output tray Borderfree maintenance tank Paper eject support Front manual feeder Ink maintenance tank Cartridge cover (right) Ink cartridges Print head Printer cover Rear manua...
19 I n t ro d uc ti on | 1 9 Control Panel LCD Screen LCD screen Power light and button Pause/reset light and button Ink alert light Left arrow or paper source button Paper alert light Main Menu button Paper feed up button Paper feed down button Paper cut button Ink menu button Paper release (ePlate...
21 21 This chapter includes the following information: • Unpacking and connecting the Epson Stylus Pro 4900 • Installing ink • Connecting to your computer or network • Configuring the printer for a network • Installing the printer software for Windows or Macintosh • Updating the printer firmware Unp...
22 2 2 | S e t t i n g U p t h e P r i n t e r 3. Remove all packing materials and tape from the output tray. 4. Open the paper tray and top cover and remove all packing materials and tape from inside the printer. Check carefully for all the tape inside and outside the printer, then close the top co...
23 S e t t i n g U p t h e P r i n t e r | 2 3 6. Remove the tape from the back of the printer and connect the power cable. 7. Press the P power button to turn on the printer. Installing Ink Use the ink cartridges that came with your printer for initial ink charging. 1. Press the left and right ink ...
24 2 4 | S e t t i n g U p t h e P r i n t e r 3. Note the location of the slots corresponding to each cartridge. 4. Hold each cartridge with the arrow pointing toward the printer, then push it into its slot until it clicks into place. Make sure you insert each cartridge all the way into the correct...
25 S e t t i n g U p t h e P r i n t e r | 2 5 After ink charging is completed, you need to load paper before READY will appear on the display. See page 37 for instructions. Connecting to Your System Your printer software works with Windows ® 7, Windows Vista ® , Windows XP Professional x64 Edition,...
26 2 6 | S e t t i n g U p t h e P r i n t e r 4. Click Install . 5. Follow the on-screen instructions to install all the necessary software and manuals, place a link to the Epson Professional Imaging website on your desktop, and register your printer. 6. When prompted, connect a USB cable. Use any ...
27 S e t t i n g U p t h e P r i n t e r | 2 7 Macintosh 1. Make sure that your computer and printer are turned on and that the Epson Stylus Pro 4900 is connected to the computer 2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD drive. 3. Double-click the Epson icon. 4. Click the Eps...
28 2 8 | S e t t i n g U p t h e P r i n t e r Connecting to a Network Make sure you have the correct cable for connecting the printer. To connect to a network switch or hub, you need a standard RJ-45 “straight-through” network cable. To connect directly to your computer’s network interface, you nee...
30 3 0 | S e t t i n g U p t h e P r i n t e r 15. See “Printing a Network Status Sheet” below to print a network status sheet and confirm the new IP address. For Windows, you’ll need the IP address during setup. Now you can install the printer software (see “Installing the Printer Software” on page...
32 3 2 | S e t t i n g U p t h e P r i n t e r See “Adding the Network Port” on page 33 to create a network port for your printer. Mac OS X 1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or DVD drive. 2. Double-click the Epson icon. 3. You see this screen: 4. Click the Epson Stylus...
33 S e t t i n g U p t h e P r i n t e r | 3 3 Adding the Network Port After installing the printer software on your computer, you need to add the network port. See the appropriate section below for your operating system. Windows 1. To add the network port for Windows, see below. • Windows 7 and Win...
34 3 4 | S e t t i n g U p t h e P r i n t e r 3. Select Standard TCP/IP Port , then click the New Port button. 4. When the printer port wizard opens, click Next . 5. Enter the printer’s IP address, shown on the network status sheet, in the Printer Name or IP Address text box. Then click Next . 6. O...
35 S e t t i n g U p t h e P r i n t e r | 3 5 2. Open Print & Fax . 3. Click the + button to add a new printer. 4. Select the printer model that is connected with Bonjour. 5. Click Add . You can now use the printer on your network. TCP/IP Printing 1. Open System Preferences . 2. Open Print &...
36 3 6 | S e t t i n g U p t h e P r i n t e r Downloading and Updating the Firmware 1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel. 2. Select your printer, then click the Firmware Updater button. When you see the prompt, click OK to have the EPSON LFP Remot...
37 37 The Epson Stylus Pro 4900 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder. This chapter includes the following information: • Selecting media for y...
38 3 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect p...
39 H a n d l i n g P a p e r a n d O t h e r M e d i a | 3 9 Cut Sheet Paper Paths In addition to the paper cassette, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for Epson media, as listed below: Paper cassette • Epson or non-Epson medi...
40 4 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a • Hot Press Bright • Hot Press Natural • Watercolor Paper - Radiant White • UltraSmooth Fine Art Paper • Epson Velvet Fine Art Paper Front manual feed slot • Epson and non-Epson media with paper thicknesses from 0.8 to 1.5 mm • Carolina Co...
41 H a n d l i n g P a p e r a n d O t h e r M e d i a | 4 1 Follow these steps to load cut sheets in the paper cassette: 1. Make sure the printer is turned on, then press the l Paper Source button and press d to highlight CUT SHEET . 2. Press OK . 3. The sheet icon appears on the LCD screen. 4. Lif...
43 H a n d l i n g P a p e r a n d O t h e r M e d i a | 4 3 8. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. 9. Load the sheets with the printable side face-down, in the portrait orientation (short edge first). Place the paper all the way back in the paper ...
44 4 4 | H a n d l i n g P a p e r a n d O t h e r M e d i a 11. Insert the paper cassette. Push it firmly into the printer. 12. Replace the output tray and adjust its length to fit your paper size.
45 H a n d l i n g P a p e r a n d O t h e r M e d i a | 4 5 Using the Front Manual Feed Slot If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5 mm) thick, you must use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the...
46 4 6 | H a n d l i n g P a p e r a n d O t h e r M e d i a 5. Push the paper under the gray feed rollers inside the printer. 6. Align the edge of the paper with the mark on the paper cassette cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow m...
47 H a n d l i n g P a p e r a n d O t h e r M e d i a | 4 7 7. Press the button. The printer automatically feeds the paper into printing position. 8. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open.
48 4 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a Using the Rear Manual Feed Slot You may use the rear manual feed slot for thicker media types such as Velvet Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 39. 1. ...
49 H a n d l i n g P a p e r a n d O t h e r M e d i a | 4 9 3. Adjust the edge guide according to the paper width. 4. Align the sheet with the right edge of the slot and insert it until it meets resistance. Make sure the sheet is straight. 5. Press the d button to feed the paper.
50 5 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a 6. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open. Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manua...
51 H a n d l i n g P a p e r a n d O t h e r M e d i a | 5 1 • Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of an external cutter/scissor is recommended. Also choose this setting if you want to print a series of pages and keep them toge...
52 5 2 | H a n d l i n g P a p e r a n d O t h e r M e d i a 2. Remove the spacer by holding the outer edge and pulling straight off the spindle. Loading the Paper onto the Spindle Follow these steps to attach the roll to the spindle: 1. Slide the black paper stop (flange) off the left end of the sp...
53 H a n d l i n g P a p e r a n d O t h e r M e d i a | 5 3 Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The black end of the spindle goes on the left.) 3. Make sure the printer...
54 5 4 | H a n d l i n g P a p e r a n d O t h e r M e d i a 4. Insert the leading edge of the roll paper into the roll paper feeder until the message on the LCD screen prompts you to press the button. 5. Press the button. The printer automatically feeds the paper to the printing position. 6. Close ...
55 H a n d l i n g P a p e r a n d O t h e r M e d i a | 5 5 Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, press the button. The paper rolls up automatically. 3. Hold bo...
56 5 6 | H a n d l i n g P a p e r a n d O t h e r M e d i a Switching Between 2-Inch and 3-Inch Roll Paper You can convert the spindle to accept roll paper with either a 2-inch or 3-inch core by using the spindle adapters. Follow these steps to attach the adapters for using 3-inch roll paper: 1. Re...
57 H a n d l i n g P a p e r a n d O t h e r M e d i a | 5 7 3. If the paper is not positioned correctly, press the d or u buttons to match the cutting position on the paper with the cutting position on the left side of the print head. 4. Press the button. 5. When the confirmation is displayed on th...
58 5 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a Optimizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various me...
60 6 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a 12. When done, press the button. Selecting Custom Paper Configurations Once you have created a paper configuration, you can select it whenever you print on that paper: 1. Press the Menu button, then press the d button to highlight PAPER SE...
62 6 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 69. Your image may be clip...
63 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 6 3 Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print...
65 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 6 5 Use the Speed/Quality slider to set the desired quality level. Select from the following additional options and click OK : • High Speed for fast, bidirectional printing at lower quality. • Edge Smoothing to improve the qual...
66 6 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s different settings to determine which one is best for the media you’re using. For this media Select this Media Type setting Photo Paper Epson Exhibition Fiber Paper Exhibition Fiber Paper Premium Luster Photo Paper (260) Pr...
67 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 6 7 Choosing Color Management Options The printer driver offers several methods for managing the color in your prints, including turning the driver’s color management settings off. If you are using color management settings in ...
69 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 6 9 • Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software. See page 109 for instructions. • ICM adjusts colors based o...
72 7 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand. See page 56 for in...
75 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 7 5 Choosing Page Layout Options You can print multiple copies, change the print orientation, reduce or enlarge your image, or print on both sides of the paper. 1. On the Properties or Preferences window, click the Page Layout ...
76 7 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s 5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want. 6. Click Job Settings if you want to have the time, date, and other informati...
78 7 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 63 through page 69 for details.) 5. Click the Custom Settings button. You see a window like this:
80 8 0 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose Advanced B&W Photo for the Color setting. 3. Click Custom , then click Advanced . You see this screen:
82 8 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you c...
83 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 8 3 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print. • To save the settings to a file that...
84 8 4 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Editing Printer Driver Settings 1. Click the Utility tab, then select Menu Arrangement . 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Mo...
85 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 8 5 Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on...
86 8 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed and Progress button. You see this window: 2. Select from the following options: • H...
88 8 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other u...
90 9 0 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size. Your image ma...
91 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h | 9 1 Choosing Page Setup and Basic Print Options You can choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size. For printing on roll media,...
92 9 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h 3. Choose your printer from the Printer menu. 4. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue wi...
93 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h | 9 3 Also be sure to select roll paper options, as described on page 98. The following settings are available, depending on the size you choose: • The Standard size setting prints on cut sheet paper with a bottom margin larg...
97 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h | 9 7 Choosing Advanced Media Control Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. 1. Select Advanced Media Control from the drop-down menu. You see this screen...
98 9 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less...
100 1 0 0 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust ...
101 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h | 1 0 1 Creating a Custom Preset and Printing Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for future p...
102 1 0 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h Choosing Advanced Black and White Photo Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black a...
104 1 0 4 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h • Max Optical Density : Adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shift : If your image is prone to gloss differential, checking H...
105 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c i n t o s h | 1 0 5 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue)...
109 109 For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it ap...
110 1 1 0 | M a n a g i n g C o l o r W i t h P r o f i l e s You see this window: 3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK . 4. Open the photo you want to print. If you see an Embedded Profile Mismatch m...
111 M a n a g i n g C o l o r W i t h P r o f i l e s | 1 1 1 6. Select File , then click Print or Print with Preview . 7. Click More Options or Show More Options , then select Color Management . 8. Click Page Setup , select page settings as necessary, and click OK . 9. Under Color Handling , select...
112 1 1 2 | M a n a g i n g C o l o r W i t h P r o f i l e s Selecting Print Settings and Printing 1. Click the Print button, select Epson Stylus Pro 4900 and select Printer Settings or Print Settings . 2. Select the Media Type setting for your paper (see page 106). 3. Set the rest of the print set...
113 M a n a g i n g C o l o r W i t h P r o f i l e s | 1 1 3 Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Setting Up Photoshop and Assigning a Profile 1. Open ...
118 1 1 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. 2. Press r Menu . 3....
119 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 1 9 Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). Follow the...
120 1 2 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning...
121 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 2 1 3. Select the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good, as shown below, the print head is ...
122 1 2 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Checking and Cleaning the Print Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning c...
123 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 2 3 Automatically Checking and Cleaning the Print Head Prior to a print job, the printer automatically checks the nozzles and cleans them if necessary. You can specify how often you want this to happen or turn this featu...
124 1 2 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 4. Press d to select AUTO NOZZLE CHECK , then press OK to start checking the nozzles. The LCD screen will report any color that has a clog and prompt if you want to clean it. If no clog is detected, the message “Nozz...
125 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 2 5 4. When cleaning is finished and the P power light stops flashing, print the nozzle check again to confirm that the head is clean. For effective cleaning, always run a nozzle check between cycles. If the pattern is s...
126 1 2 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 7. Press r , then press OK to start the alignment process. Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you d...
127 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 2 7 When the red B Ink Check light is flashing and INK LOW appears on the LCD screen, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRI...
128 1 2 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 2. Press the ink compartment cover to open it. 3. Press in the cartridge you want to replace. The cartridge pops out. 4. Remove the expended ink cartridge from the printer. It’s a good idea to save your first set of ...
129 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 2 9 5. Make sure the replacement cartridge is the correct color and remove it from its package. Gently shake the cartridge for about 5 seconds before installing it. 6. Hold the cartridge with the arrow pointing toward th...
130 1 3 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Changing the Black Ink Cartridge You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the printer knows which cartridge to use depending on the Media Type select...
131 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 3 1 The printer will now automatically change the black ink depending on your media type selection. Changing the Date and Time 1. Press r Menu . 2. Press d until MAINTENANCE is highlighted, then press r . 3. Press d unti...
133 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 3 3 Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter from Epson (part number C12C815351). See page 12 for ordering details....
134 1 3 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remove the front cover. 4. Open the cutter cover.
135 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 3 5 5. Loosen the screw holding the cutter in place, then carefully remove the cutter from the printer. 6. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new blade from i...
136 1 3 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 2. Align the cutter cover, then press it in until it clicks into place. 3. Replace the front cover. 4. Close the printer cover and ink cartridge covers. 5. If your printer is not cutting accurately, use the Cutter Ad...
137 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 3 7 Replacing the Maintenance Tanks The maintenance tanks store ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When a tank is almost full, a message appe...
138 1 3 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Replacing the Ink Maintenance Tank 1. Open the right ink cartridge cover. 2. Pull out the maintenance tank as shown. 3. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 4...
139 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 3 9 Replacing the Borderfree Maintenance Tank 1. Remove the output tray. 2. Release the tank lock. 3. Pull out the maintenance tank as shown. Note: If the optional SpectroProofer is installed, remove it. Caution: Be care...
140 1 4 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 4. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 5. Insert the new tank. Push it in firmly. 6. Set the lock, then replace the output tray. Note: The printer will not p...
141 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 4 1 Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Make sure the printer is turned off and all its lights are off. Then unplug the power cord and disconnect th...
142 1 4 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Preparing the Printer for Shipment 1. Turn off the printer and unplug the power cord. 2. Remove the following parts: • Power cord and interface cables • All paper or other media • Roll paper spindle • Paper tray • An...
143 143 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the f...
144 1 4 4 | S o l v i n g P r o b l e m s Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: Power light and button Pause/reset light and button Ink alert light Left arrow or paper source button Paperalert light Paper...
145 S o l v i n g P r o b l e m s | 1 4 5 When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions fo...
152 1 5 2 | S o l v i n g P r o b l e m s Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 120 for instructions. • Align the print head. See page 125 for instructions. • When you send a print job, make sure your pri...
153 S o l v i n g P r o b l e m s | 1 5 3 If none of these suggestions help, try the solutions in the following table. Problem Solution Your print has horizontal banding. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, th...
156 1 5 6 | S o l v i n g P r o b l e m s Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’s not controlled...
157 S o l v i n g P r o b l e m s | 1 5 7 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer. ...
159 S o l v i n g P r o b l e m s | 1 5 9 Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 58 for more information. You can also adjust this setting through you...
160 1 6 0 | S o l v i n g P r o b l e m s Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen. Follow these steps to clear a roll paper jam: 1. Cut the paper at the paper insertion slot. 2. Hold both ends of the spindle and lift...
161 S o l v i n g P r o b l e m s | 1 6 1 4. Open the printer cover, if necessary, and remove any other jammed paper. 5. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on. Follow these steps to clear a cut sheet paper jam: 1. Remove the output t...
162 1 6 2 | S o l v i n g P r o b l e m s 3. If paper is jammed in the rear, remove the rear access panel by pulling it towards you as shown below. Remove the jammed paper and replace the rear access panel. 4. Remove jammed paper from the front manual feeder. 5. Open the printer cover and remove any...
163 S o l v i n g P r o b l e m s | 1 6 3 Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh OS X 1. Select System Preferences , then select Print...
165 165 Clearing Stored Print Information Your Epson printer stores various print information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc. If you wish to clear this information (for example, before selling your Epson printer to another party...
166 1 6 6 | S p e c i f i c a t i o n s Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Safety Approvals Media Roll Paper Specification Description Height 26 inches (405 mm) Width 40 inches (863 mm) Depth 36 inches (766 mm) Weight (without consumables)...
167 S p e c i f i c a ti on s | 1 6 7 Cut Sheets Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantitie...
168 1 6 8 | S p e c i f i c a t i o n s Ink Cartridges Cartridge life : 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature : Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C...
169 169 A Accessories, 10Adding printer (Macintosh), 32 to 33Adobe Photoshop, 109 to 115Aligning print head, 125 to 126Always spool RAW datatype setting, 86 Auto Cut setting, 99 Windows, 71 Auto Rotate setting, Windows, 72 B Banding, 153Blank pages, 157Blurry prints, 155Bonjour printing, 32Borderles...
170 1 7 0 | I n d e x Deleting print jobs Mac OS X 10.6 & 10.5, 105Windows, 85 Depth of printer, 166Diagnosing problems, 143Dimensions of printer, 166Documentation, how to use, 9 E Electrical specifications, 165Energy consumption, 165Environmental specifications, 165ePlaten, 17Epson accessories,...
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