Ericsson DT368 - Manuals

Important 3 DT368 IPEI CODE Your telephone has an International Portable part EquipmentIdentity (IPEI) code. This code is needed for your systemadministrator to enable network subscription. Furthermore you may need the IPEI code to unblock yourtelephone if an incorrect PIN code has been entered thre...

Description 4 DT368 DESCRIPTION Antenna Earpiece Volume Down On hook: lower ringer volume. Off hook: lower earpiece volume. Volume Up On hook: raise ringer volume. Off hook: raise earpiece volume. Microphone Accessory Connector Warning Light (Ringing, Battery low, exit cover area) Control key Scroll...

Description 5 DT368 Display info The display gives you visual feedback on all actions that youperform, and also textual warnings. The upper two rows aretext rows (12 possible characters in each row), showingmenus that you can access, names and numbers that you editor dial, your phone id etc. The low...

Description 6 DT368 DESCRIPTION (continued) Icon row signs Signal strength On when your telephone is locked to the system. The bars indicate reception quality. Four bars indicate optimal recep-tion. Ringer off On when the ringer is suppressed or switched off. Message Message received. Call On when y...

Description 7 DT368 Display menu Your cordless phone is menu-driven. Each menu forms aloop. You can activate the menus pressing the keys or and scroll through the menu structure using , , YES and NO to reach the desired option. Scroll up Confirm Cancel Scroll down

Description 8 DT368 R(inquiry) DialMode Redial MENU STRUCTURE Optionsavailablewhen: On hook AddAddWhoCalld*AddLastDial*EditShortNoEditNameEditTelNoDelete CallNameWhoCalled*VoiceM:xx*PhoneBook Teleservice* Settings Networks Info LastDialled* KeyLockRingingKeyClickLightPhoneLockLanguageContrastAutoAns...

Switch On/Off 9 DT368 SWITCHING ON/OFF Switch on Press until the display lights up If your telephone does not switch on or the battery icon startsflashing, the battery is low. Charge the battery. While charging, you can use your telephone normally. Note: If the signal strength icon is off and the me...

Incoming Calls 10 DT368 ANSWER CALLS A ringing signal indicates an incoming call and the warninglight flashes quickly. The ringing type tells you whether thecall is an internal, external or call back call and the displayindicates an incoming call. Display example: Press to answer If the telephone ri...

Incoming Calls 11 DT368 Automatic answering When a headset is attached to your telephone, you can set thephone for automatic answering. At an incoming call you willhear a beep in the headset and the ringer sounds. After thesignalling the phone goes off hook. Select Settings and press Select AutoAnsw...

Outgoing Calls 12 DT368 MAKE CALLS How to make internal and external calls: Internal calls Dial the extension number and press External calls 0 Dial the digit or digits to get an external line Dial the external number and press To insert a pause if you have to wait for dial tone. Your telephone will...

Outgoing Calls 13 DT368 LAST EXTERNAL NUMBER REDIAL When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Press to redial the saved number The last external number is automatically redialled. REDIAL NUMBER F...

Outgoing Calls 14 DT368 CALL NUMBER FROM WhoCalled LIST Your phone keeps a list of people who have called you (if supported by the network). Whenever there are entries in thelist, you can view or call back a number with the WhoCalledoption. If an exclamation mark is added in the display(WhoCalled!),...

During Calls 15 DT368 MUTE MICROPHONE To mute the microphone during an ongoing conversation: Press and hold The caller will not hear what is being said in your room. or Press shortly, to turn the microphone off Short beeps confirm that the microphone is off. Press again, to turn the microphone back ...

During Calls 16 DT368 INQUIRY You have speech connection and want to make an inquiry to an internal or external party. R Press Dial tone. Call the second party The first party is put on hold. When the other party answersyou can switch between the calls (refer back), transfer thecall, create a confer...

During Calls 17 DT368 R Press to end the inquiry call The second party is disconnected. Press to return to the first party TRANSFER You want to transfer an ongoing call. R Press Dial tone. Call the second party Press before or after answer The ongoing call is transferred. Note: If you have put more ...

During Calls 18 DT368 ON HOLD You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another. R Press Dial tone. Press To resume the call Press within 30 seconds If not resumed within 30 seconds you will be called back. An unanswered external call...

When You Receive a Busy Tone 19 DT368 BUSY EXTENSION OR EXTERNAL LINE If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods: Automatic Callback, extension If a called extension is busy or there is no answer: 6 Press Press to finish...

When You Receive a Busy Tone 20 DT368 BUSY EXTENSION OR EXTERNAL LINE (continued) Cancel any single Callback 3 7 Press and dial extension number Note: To cancel a single Callback on a specific external line, dial thedigit or digits to get a line instead of the extension number. Press Wait for call i...

When You Receive a Busy Tone 21 DT368 Intrusion on a busy extension You can intrude on an ongoing call on a busy extension. 4 Press Before the intrusion is executed a warning tone is sent to theparties in the ongoing call. A three party call is establishedand a warning tone is heard. Note: The Intru...

22 DT368 Call Forwarding INTERNAL FOLLOW-ME All calls to your extension are diverted to an extension ofyour choice (within the private network). During follow-meyou will hear a special dial tone that indicates that your linehas follow-me. You can still make calls as usual. Order 2 1 Press and dial t...

23 DT368 Call Forwarding EXTERNAL FOLLOW-ME If external follow-me is allowed you can have all calls to your exten-sion diverted to an external number of your choice. During followme you will hear a special dial tone that indicates that yourline has follow me. You can still make calls as usual. Order...

24 DT368 Call Forwarding PERSONAL NUMBER With this function you can be reached on your normal officetelephone number even if you are in another room, out ofthe office, at home, etc. Depending on the functionality of your office exchange, youhave either one individual single search profile (standard)...

25 DT368 Call Forwarding To cancel from your office telephone 1 0 Press Wait for call icon to stop flashing. Press to finish procedure To activate or change to another profile from an external telephone The external telephone must be of push button type providedwith hash (#) and star (*) keys or a m...

Internal Messages 27 DT368 MANUAL MESSAGE WAITING (MMW) If the called extension does not answer you can initiate a messagewaiting indication on that extension (if this function is allowed). Order MMW to another extension 3 1 Press and dial extension number Press Wait for call icon to stop flashing. ...

Internal Messages 28 DT368 MANUAL MESSAGE WAITING (MMW) (continued) To listen to received messages When your telephone beeps and the message symbol isshown in the display: Select VoiceM:3 The digit shows the number of messages stored. Press to call your mailbox Proceed according to the directions fr...

Voice Mail 29 DT368 INTEGRATED VOICE MAIL (Optional) This function allows you to leave a voice message to the cal-ler when you are unable to answer calls, e.g. when out of offi-ce, in a meeting, etc. Then the caller can leave a message inyour mailbox. When back in office you can enter your mail-box ...

Voice Mail 30 DT368 INTEGRATED VOICE MAIL (continued) To enter your mailbox in general When you want to listen to saved messages, change yoursequrity code or change your greeting. Enter the number to the voice mail system and press If you are asked to enter your security code: Enter your security co...

Voice Mail 31 DT368 To handle the mailbox Recorded information on the line informs about the numberof new and stored messages. If you have too many messagesstored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits inorder to listen to caller's ...

Information 32 DT368 ABSENCE INFORMATION (Optional) To be used during absence to inform callers about the reasonand time or date of your return. If you are authorized, youcan also enter absence information on another extension fromyour own extension. Order Example: Back on September 15th (=0915). 2 ...

Information 33 DT368 Order for another extension 2 3 0 Press Dial the extension number and press ( 0-9) Enter the absence code 0 9 1 5 Press and enter the date or time of the other person’sreturn Press Wait for call icon to stop flashing. When the display on the other person´s extension shows therea...

Abbreviated Numbers 34 DT368 COMMON ABBREVIATED NUMBERS By using abbreviated numbers, you can make calls simply bypressing a few keys. The common abbreviated numbers consist of 1-5 digits and are stored in the exchange (by the system administrator). Dial the common abbreviated number and press INDIV...

Abbreviated Numbers 35 DT368 CALL-BY-NAME Select CallName and press ( 0-9) Press repeatedly the key with the initial letter of thename until the letter is shown To correct: Press If you have a lot of names starting with the same letter repeatthe procedure to add the second, third, etc. letter of the...

Phone Book 37 DT368 PHONE BOOK Your telephone is equipped with a fixed phone book (a pre-programmed directory for up to 1000 names) that is useful topeople in your organisation. These names are marked with akey-sign when displayed, to indicate that you cannot edit ordelete them. Your system administ...

Phone Book 38 DT368 PHONE BOOK (continued) Enter names Use the keypad to enter letters and characters. Press a keyonce for the first letter or character, twice for the second,three times for the third, etc. The most common letters are printed above each key on thetelephone. All the available letters...

Phone Book 39 DT368 Example: Select PhoneBook and press Add is displayed. Press EnterName is displayed. To write Smith : 7 7 7 7 Press for S 6 Press for m 4 4 4 Press for i 8 8 Press for t 4 4 Press for h As this is an example: Press to cancel Add Add a name or program an abbreviated number Select P...

Phone Book 40 DT368 PHONE BOOK (continued) Add a name from WhoCalled or LastDialled lists Select PhoneBook and press Select AddWhoCalld or AddLastDial and press Scroll to find the required number and press If it is necessary to edit the number: Press repeatedly to delete digits, dial the correct dig...

Phone Book 41 DT368 Change abbreviated number key Select PhoneBook and press Select EditShortNo and press (name) Enter the first letters of the name and press Scroll to find the name and press The display shows the free digits. Select a new digit and press Note: Select the hyphen (-) to cancel the s...

Phone Book 42 DT368 PHONE BOOK (continued) Edit name or number Select PhoneBook and press Select EditName or EditTelNo and press (name) Enter the first letters of the name and press Scroll to find the name and press The display shows the free digits. Remove letters or digits (from the end) Enter new...

Group Facilities 43 DT368 CALL PICK-UP GROUP People working in a team can have their telephones program-med by the system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members. 8 Press to answer Note: One Call Pick-up group can...

Group Facilities 44 DT368 GROUP HUNTING As a member of a group of extensions that is called by a common number, you can temporarily leave the group: 2 1 Press and dial your own extension number Press Wait for call icon to stop flashing. Press to finish procedure To re-enter the group 2 1 Press Wait ...

Other Useful Facilities 45 DT368 ACCOUNT CODE (Optional) This function is used to charge a call to an account numberor to prevent unauthorised calls from your telephone. Theaccount code can have 1 to 15 digits. 6 1 Press Enter account code and press Dial tone. Dial the digit or digits to get a line ...

Other Useful Facilities 46 DT368 NIGHT SERVICE When the exchange is in night service mode, all your inco-ming calls to the operator are transferred to a selected exten-sion or group of extensions. The exchange is equipped withfour different night service modes: Common night service All incoming call...

Other Useful Facilities 47 DT368 Cancel flexible night service 8 4 Press and dial your own extension number Press Wait for call icon to stop flashing. Press to finish procedure GENERAL CANCELLATION The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled).• Int...

Other Useful Facilities 48 DT368 MALICIOUS CALL TRACING, MCT If you are disturbed by malicious external incoming calls, you can request a number tracing from the network provider. You can invoke MCT during or after an ongoing conversation. The external line can be held for a limited period of time. ...

Other Useful Facilities 49 DT368 With common authorization code Call the DISA function at your office Dial tone. Press Enter the authorization code and press Dial tone. Dial the external number With individual authorization code Call the DISA function at your office Dial tone. Press Enter the author...

Paging 50 DT368 PAGING (Optional) Persons equipped with a wireless paging receiver or assignedto a lamp signal, can be paged from a telephone set.Depending on the type of paging system it is possible tosend digit messages or voice messages to the paged person. Paging can also be initiated and answer...

Paging 51 DT368 Paging receivers with a display When there is no answer or a busy tone, keep the telephone offhook: 7 Press Wait for the paged person to call back. If you want to start paging without calling the person: 8 1 Press Dial the extension number and press Wait for the acknowledgement tone....

Paging 52 DT368 PAGING (continued) Paging receivers with voice message When you receive no answer or a busy tone, keep the tele-phone off hook: 7 Press Leave your message after the tone. Just before the predeter-mined speech time is ended, a warning tone will be heard. If you want to start paging wi...

Paging 53 DT368 To acknowledge an alarm You must acknowledge the alarm to be terminated: 8 2 0 Press Dial your own extension number and press Wait for call icon to stop flashing. Press to finish procedure To acknowledge an alarm for another extension: 8 2 0 Press Dial the other extension number and ...

Authority 54 DT368 GROUP DO NOT DISTURB If your extension is defined as a master extension (programmedby system administrator), you can mark a group of extensions asGroup do not disturb. The group can be bypassed by you. Order 2 8 Press and dial group number Press Wait for special dial tone. Press t...

Authority 55 DT368 DO NOT DISTURB Switch off your telephone. The caller will receive a specialtone indicating that you are not available. If you need to make calls, you can switch off the ringing sig-nal. Press the Volume-down-key until the Ringer off icon isshown in the display. The ringing signal ...

Authority 56 DT368 AUTHORIZATION CODE, COMMON (continued) To lock an extension 7 3 Press Enter authorization code and press Wait for verification tone. Press to finish procedure AUTHORIZATION CODE, INDIVIDUAL (Optional) If you are assigned to an individual authorization code (1 to 7digits, assigned ...

Authority 57 DT368 To unlock your telephone 7 6 Press Enter authorization code and press Wait for verification tone. Press to finish procedure To assign your own authority level to another telephone 7 5 Press Enter authorization code and press Dial your own extension number and press Wait for verifi...

Settings 58 DT368 KEY LOCK To protect the key pad against accidental key pressing: Select Settings and press Select KeyLock and press KeyLock is displayed and you cannot make calls accidentally, you can only answer incoming calls. To unlock When KeyLock is displayed: Press UnLock? is displayed. Pres...

Settings 59 DT368 PHONE LOCK To protect the telephone against use by another person: Select Settings and press Select PhoneLock and press Select Lock and press Select: • Off to switch all locks off • AtPowerOn to prevent using the telephone without the PIN code • AtSubscribt to prevent editing netwo...

Settings 60 DT368 CHANGE PIN CODE The default PIN code is 0000. The code can be changedfrom time to time. To change: Select Settings and press Select PhoneLock and press Select ChangePIN and press EnterOldPIN is displayed. Enter the old PIN code and press EnterNewPIN is displayed. Enter the new PIN ...

Settings 61 DT368 UNLOCK A BLOCKED TELEPHONE Your phone will be blocked if an incorrect PIN code is ente- red three times (the display shows PINBlocked Unblock? ). To unlock a blocked telephone, the IPEI code and a new PINcode must be entered: Press EnterCode is displayed. Enter the IPEI code EnterN...

Settings/Adjustments 62 DT368 DISPLAY CONTRAST The display has eight contrast levels to make the display easier to read. Select Settings and press Select Contrast and press SetContrast is displayed. Adjust the contrast A beep is heard when the maximum or minimum contrast isreached. Press to confirm ...

Audible Signals 63 DT368 TONE CHARACTERISTICS The following different tones and signals are sent from theexchange to your handset or loudspeaker. Dial tone Special dial tone Ringing tone or every 4th second Queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion ton...

Audible Signals 64 DT368 RINGING SIGNALS (continued) Ringer tones and melodies You can change the ringer tone for the different types ofcalls. Select Settings and press Select Ringing and press Select RingingTones and press Select type of call and press InternalCall , Extern.Call , CallBack or Voice...

Audible Signals 65 DT368 DISCREET RINGING The first three ringing signals will ring at the lowest audiblevolume level. To be used, e.g. if you are in a conference andyou expect an important call. Select Settings and press Select Ringing and press Select DiscreetRng and press The current setting, On ...

Installation 66 DT368 BATTERY The battery is of type NiMH and can be charged at any time. Operating time: 10/50 hours (talk/stand-by) Charging time: 90 minutes or less Attach the battery to the telephone as shown in the figure. Remove the battery in the opposite order. Note: Because the status of a ...

Installation 67 DT368 BATTERY CHARGING When the battery is low, you will hear a warning sound andthe display shows Battery low! . To charge the battery with the separate charger (optionalaccessory): Connect the adaptor to the mains socket and the char-ger as shown in the figure below The charging pr...

Installation 68 DT368 CLIP ON AND UNCLIP Clip on and unclip the clip to/from the back of the telephoneas shown in the figure. Note: Do not put your fingers on the display when you press. Do not unclip too often, because this may wear out the fastening. Clip on Unclip

TroubleShooting 69 DT368 TROUBLESHOOTING This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any pro-blems. If this checklist does not solve the problem, contactyour system administrator. If othe...

Page Absence information .......................................32 Account code ..................................................45 Alarm extension ..............................................47 Answer calls ....................................................10 Authorization code, common ..........

Subject to alteration without prior notice. Printed on chlorine fr ee paper EN/LZT 102 2851 R1A ERICSSON COMMUNICATIONS SOLUTIONS for enterprise networkscombine and improve advanced ways of exchanging information via voice,data, video and evolving future media. This requires a true understanding of ...