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Manual Ericsson 3213
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3 Dialog 3213 Table of Contents Table of Contents page Description ................................................4Incoming Calls ..........................................6Outgoing Calls ..........................................8During Calls ............................................11When You ...
4 Dialog 3213 Description Description Program ABC DEF JKL MNO GHI TUV WXYZ PQRS Menu Transfer Inquiry Access 2 Access 1 • • • • • • • • • • D i a l o g 3 2 1 3 D i a l o g 3 2 1 3 M D 11 0 M D 11 0 ABC DEF JKL MNO GHI TUV WXYZ PQRS Program MD110 Menu Transfer Inquiry Access 2 Access 1 • • • • • • • ...
6 Dialog 3213 Incoming Calls Incoming Calls Answer calls A ringing signal and a flashing lamp indicate an incoming call. On Access 1 Normally you will receive calls on the Access 1 line. Lift the handset On any other line key Lift the handset Press the flashing line key Handsfree Press the flashing ...
7 Dialog 3213 Incoming Calls On another extension You can answer a call to a phone in another room: Call the ringing extension Note: The display image might differ from the above. 8 Press Notes: - You can also press CUP (see display) or On-hold/Pick-up (function key pre-programmed by you). - France-...
8 Dialog 3213 Outgoing Calls Outgoing Calls Make calls How to make internal and external calls: Lift the handset and proceed depending on call type: Internal calls Dial the extension number External calls 0 Dial the digit or digits to get an external line Dial tone. Note: The particular digit or dig...
9 Dialog 3213 Outgoing Calls Handsfree With the handset on hook: Dial the number You are connected via the loudspeaker and microphone. Press to terminate a handsfree call Note: You can make your calls faster by using common abbreviated numbers and by using your own programmedabbreviated numbers. See...
10 Dialog 3213 Outgoing Calls Save external number When you make an external call, you can save the number inorder to redial the same number easily. Any previously savednumber is erased. To save an external number: Redial Press before you finish the call Note: Function key pre-programmed by system a...
11 Dialog 3213 During Calls During Calls Group listening (loudspeaking) This function lets other people in your room listen to your tele-phone conversation. You speak in the handset while the otherparty´s voice is heard on the loudspeaker. During an ongoing conversation: Press to switch between loud...
12 Dialog 3213 During Calls From handset to handsfree Press and replace the handset Handsfree conversation. Press to end the call From handsfree to handset Lift the handset Conversation via the handset. Mute Press to switch the microphone on or off When the lamp is lit, the person on the line cannot...
13 Dialog 3213 During Calls Inquiry You have speech connection on Access 1 and want to make aninquiry to an internal or external party. Inquiry Press Note: You can also press Access 2. Call the second party The first party is put on hold (the Access 1 key lamp flashes slowly).When the other party an...
14 Dialog 3213 During Calls Transfer You want to transfer an ongoing call. Inquiry Press Call the second party Transfer Press before or after answer The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the diall...
15 Dialog 3213 During Calls On hold You can temporarily put the ongoing call on hold. Calls put onhold can be resumed on your own telephone or another. Individual Press the ongoing call line key and replace the handset The key lamp flashes slowly. Press the line key again to resume the call Common 8...
16 Dialog 3213 During Calls Send caller identity code at transfer When transferring a call you can send the caller´s identity code ornumber to the receiver´s display. You have speech connection with an external party on Access 1. Inquiry Press to put the call on hold Note: You can also press Access ...
17 Dialog 3213 When You Receive a Busy Tone When You Receive a Busy Tone Busy extension or external line If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods: Automatic callback If a called extension is busy or there is no answer:...
18 Dialog 3213 When You Receive a Busy Tone If all external lines are busy (after dialling the digit or digits to get a line): 6 Press Notes: - You can also press: CAB (see display) or Callback (function key pre-programmed by you). - Finland and Sweden-press 5 # Dial the external number and press Re...
19 Dialog 3213 When You Receive a Busy Tone Activate call waiting If you urgently wish to contact a busy extension or external line,you can notify it by a call waiting signal. 5 Press Notes: - You can also press: CAW (see display) or Call waiting (function key pre-programmed by you). - France and Fi...
20 Dialog 3213 When You Receive a Busy Tone Intrusion on a busy external line You can intrude on an ongoing call on a busy external line. * 4 4 * Press and dial the individual external line number # Press and dial the digit or digits to get an external line Busy tone. 4 Press Notes: - You can also p...
21 Dialog 3213 Call Forwarding Call Forwarding Diversion If you do not want to be disturbed or will be out of the office, youcan have all calls to your extension diverted to a pre-programmedanswering position. During diversion you will hear a special dialtone and the diversion lamp indicates that yo...
22 Dialog 3213 Call Forwarding Cancel direct diversion from your own extension Diversion Press Note: Function key pre-programmed by system administrator. You can also use the procedure below. # 2 1 # Press Note: U.K.-press # 2 # Press Note: Diversion can also be ordered and cancelled from the answer...
23 Dialog 3213 Call Forwarding Diversion when caller receives a busy tone * 2 1 2 # Press to order Note: Finland and Norway-press * 6 7 # Press # 2 1 2 # Press to cancel Note: Finland and Norway-press # 6 7 # Press Diversion to another information service facility * 2 1 8 # Press to order Press # 2 ...
24 Dialog 3213 Call Forwarding Internal follow-me All calls to your extension are diverted to an extension of yourchoice (within the private network). During follow-me you will heara special dial tone and the diversion lamp indicates that yourtriple access line has follow-me. You can still make call...
25 Dialog 3213 Call Forwarding Redirect from answering position * 2 1 * Press and dial your own extension number Note: U.K.-press * 2 * No. * Press and dial the diversion number # Press to redirect Calls are diverted to the answering position. Note: Internal follow-me must be ordered from your own e...
26 Dialog 3213 Call Forwarding External follow-me If external follow-me is allowed you can have all calls to yourextension diverted to an external number of your choice. A special dial tone will be heard. You can still make calls as usual. Order * 2 2 # Press and dial the digit or digits to get an e...
27 Dialog 3213 Call Forwarding Personal number (optional) With this function you can be reached on your normal office tele-phone number even if you are in another room, out of the office,at home, etc. Depending on the functionality of your office exchange, you canhave either one individual single se...
28 Dialog 3213 Call Forwarding To cancel from your office telephone # 1 0 # Press Press To activate or change to another profile from an external telephone The external telephone must be of push button type providedwith hash ( # ) and star ( * ) keys or a mobile telephone adapted for dial tone pulse...
29 Dialog 3213 Call Forwarding To cancel from an external telephone The external telephone must be of push button type providedwith hash ( # ) and star ( * ) keys or a mobile telephone adapted for dial tone pulses (DTMF). Call the DISA function at your office Dial tone. * 7 5 * Press * Enter the aut...
30 Dialog 3213 Call Forwarding • There must be an answering position at the end of every profile (voice mail or operator/secretary) If not, calls might end up unanswered. • Consider what should happen when you are busy on a telephone The available options are: • Activate Free on 2nd (if available)• ...
31 Dialog 3213 Call Forwarding Setting form for search profiles Name: .............................................................. Department: ...................... Telephone No: .................................................. Account:............................ Profile 1 .......................
32 Dialog 3213 Internal Messages Internal Messages Manual message waiting (MMW) If the called extension does not answer you can initiate a message waiting indication on that extension (if this function is allowed). Answer Message Press Note: Function key pre-programmed by system administrator. A cal...
33 Dialog 3213 Internal Messages Order MMW to another extension * 3 1 * Press Dial the extension number # Press The message waiting key lights up on the called extension. Cancel MMW to another extension # 3 1 * Press Dial the extension number # Press Message waiting (optional) If assigned this funct...
34 Dialog 3213 Voice Mail Voice Mail Integrated voice mail (optional) This function allows you to leave a voice message to the callerwhen you are unable to answer calls, e.g. when out of office, in ameeting, etc. Then the caller can leave a message in your mailbox.When back in office you can enter y...
35 Dialog 3213 Voice Mail To enter your mailbox From your office telephone: Dial the number to the voice mail system Note: If a function key is programmed for your mailbox and the key lamp is lit (= a new message is received),you can also press this key. If you are asked to enter your security code:...
36 Dialog 3213 Voice Mail To handle the mailbox Recorded information on the line informs about the number ofnew and stored messages. If you have too many messagesstored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order tolisten to cal...
37 Dialog 3213 Information Information Absence information (optional) To be used during absence to inform callers about the reasonand time or date of your return. If you are authorized, you canalso enter absence information on another extension from yourown extension. Order Example: Back on Septembe...
38 Dialog 3213 Information Order for another extension * 2 3 0 * Press * Dial the extension number and press ( 0 - 9 ) Enter the absence code * 0 9 1 5 Press and enter the date or time of the other person’s return # Press The display on the other person's extension shows the reason,and if entered, t...
39 Dialog 3213 Abbreviated Numbers Abbreviated Numbers Common abbreviated numbers By using abbreviated numbers, you can make calls simply by pressinga few keys. The common abbreviated numbers consist of 1-5 digitsand are stored in the exchange (by the system administrator). Lift the handset and dial...
40 Dialog 3213 Abbreviated Numbers Program and alter individual abbreviated numbers * 5 1 * ( 0 - 9 ) Press and dial selected digit Note: Finland-press *51* ( 1 - 9 ) * Press and dial the telephone number # Press Note: The programmed number may consist of a maximum of 20 digits plus a ” * ”, which i...
41 Dialog 3213 Abbreviated Numbers Dial-by-name (optional) By use of the Integrated Telephone Directory you can search for aname, group, operator, etc. via your display and then call thewanted person or group by use of a soft-key below the display. DIR Press (see display) The display shows: DEL Pres...
42 Dialog 3213 Abbreviated Numbers Example: To search for Bob Smith: 7 7 7 7 Press for S 6 Press for m 4 4 4 Press for i The display shows: SRCH Press to search (see display) If SMI was sufficient to find Bob Smith, the display shows: If SMI gives a name close to Bob Smith, e.g. Ann Smith, scrolldow...
43 Dialog 3213 Abbreviated Numbers Dial by a function key Head office Press the function key Program Both telephone numbers and function codes can be programmed on a function key. Program Press Press the selected function key and dial the telephonenumber or function code Press the function key again...
44 Dialog 3213 Call Metering Call Metering Charging information Charging information for your call can be shown in the local currency in the display. COST Press to display or hide the cost indication (see display) Note: The cost indication is automatically displayed for all charged calls, when the f...
45 Dialog 3213 Call Metering Other functions These functions are also available, during timer mode: DATE Press to show date (see display) TIME Press to display time measurement (see display) RST Press to clear time measurement (see display)
46 Dialog 3213 Group Facilities Group Facilities Call pick-up group People working in a team can have their telephones programmedby the system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individualcall to group members. 8 Press to answer Notes: - You...
47 Dialog 3213 Group Facilities Group hunting As a member of a group of extensions that is called by a common number, you can temporarily leave the group. * 2 1 * Press and dial your own extension number Note: U.K.-press * 2 * No. # Press To re-enter the group # 2 1 # Press Note: U.K.-press # 2 # Pr...
48 Dialog 3213 Other Useful Facilities Other Useful Facilities Account code (optional) This function is used to charge a call to an account number or toprevent unauthorised calls from your telephone. The accountcode can have 1 to 15 digits. * 6 1 * Press Note: Finland and Norway-press * 7 1 * # Ente...
49 Dialog 3213 Other Useful Facilities Immediate speech connection You automatically answer a call without lifting the handset orpressing any keys. The function can be permanently active oractivated by use of a function key (programmed by systemadministrator). Permanently active Program the ringing ...
50 Dialog 3213 Other Useful Facilities Night service When the exchange is in night service mode, all your incomingcalls to the operator are transferred to a selected extension orgroup of extensions. The exchange is equipped with four differentnight service modes: Common night service All incoming ca...
51 Dialog 3213 Other Useful Facilities Hot line Ask your system administrator if you require this function. Delayed hot line When the handset of the delayed hot-line telephone is lifted orwhen the line key is pressed, a timer is started. If no digit ispressed before time out, a call is automatically...
52 Dialog 3213 Other Useful Facilities Additional directory number You can be assigned (programmed by system administrator) oneor more additional directory numbers (lines) on free function keys. To answer, make calls and use functions on the additional directorylines, use the same procedure as for t...
53 Dialog 3213 Other Useful Facilities Malicious call tracing If you are disturbed by malicious external incoming calls, you canrequest a number tracing from the network provider. You can invoke tracing during or after an ongoing conversation. The external line can be held for a limited period of ti...
55 Dialog 3213 Other Useful Facilities Direct Inward System Access (DISA) (optional) If you are assigned to use this function and you are workingexternally, you can call your office and get access to an externalline in order to make business calls. The business call will becharged your office extens...
56 Dialog 3213 Other Useful Facilities Name and number log (optional) With this function all unanswered calls to your telephone will belogged. By use of the soft keys under the display you can browsethe log, make calls to logged numbers and delete logged numbers. A function key must be programmed by...
57 Dialog 3213 Paging Paging (optional) Persons equipped with a wireless paging receiver or assigned toa lamp signal, can be paged from a telephone set. Depending onthe type of paging system it is possible to send digit messages orvoice messages to the paged person. Paging can also be initiated and ...
58 Dialog 3213 Paging To answer From any telephone within the system and within the predetermined paging time: * 8 2 * Press # Dial your own extension number and press Or if only one paging call is permitted at the time: * 8 2 # Press Paging receivers with a display To initiate When there is no answ...
59 Dialog 3213 Paging If you want to send a digit message code: * 8 1 * Press * Dial the extension number and press # Dial the message code (1-10 digits) and press Wait for the acknowledgement tone. Replace the handset If expected, wait for the paged person to call back. To answer From the nearest t...
60 Dialog 3213 Paging Paging receivers with voice message To initiate When there is no answer or a busy tone, keep the handset off hook: 7 Press Leave your message after the tone. Just before the predeterminedspeech time is ended, a warning tone will be heard. If you want to start paging without cal...
61 Dialog 3213 Paging Alarm paging To initiate * 8 1 0 * Press # Dial the extension number and press Wait for the acknowledgement tone. Replace the handset If you want to send an alarm message code: * 8 1 0 * Press * Dial the extension number and press # Dial the message code (1-5 digits) and press ...
62 Dialog 3213 Authority Authority Data privacy Data privacy allows you to make a call without any disturbances, i.e.intrusion. This function is automatically cancelled when the call is finished. Order Lift the handset * 4 1 # Press and dial the number Do not disturb, DND When you activate DND, call...
63 Dialog 3213 Authority Group do not disturb If your extension is defined as a master extension (programmedby system administrator), you can mark a group of extensions asGroup do not disturb. The group can be bypassed by you. Order * 2 5 * Press and dial the group number Note: Germany and South Afr...
64 Dialog 3213 Authority Authorization code, common (optional) If you are assigned to use a common authorization code (1 to 7digits) you can temporarily change any used telephone within theexchange to the authority level connected to this code. You canuse the code for one call only or you can open t...
65 Dialog 3213 Authority Authorization code, individual (optional) If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your ownextension to a common authority level, e.g. when out of theoffice. You can also temporarily change any oth...
66 Dialog 3213 Authority To open your telephone # 7 6 * Press # Enter authorization code and press Verification tone. Note: You can also press OPEN (see display), enter the code and press ENTER (see display). To assign your own authority level to another telephone * 7 5 * Press * Enter authorization...
67 Dialog 3213 Programming and Adjustments Programming and Adjustments Programming of functions Frequently used functions and telephone numbers can be programmed on the function keys for easy access. When youwant to use the function, just press the key. Certain functionsmust be pre-programmed by the...
68 Dialog 3213 Programming and Adjustments Verify a programmed number or function Program Press Press selected function key The stored number or function is displayed. Program Press Functions and required data Function Function code or Associated number Most Finland France Sweden common Call pick up...
69 Dialog 3213 Programming and Adjustments Programming of ringing signals You have 6 programmable ringing signals on your telephone. The different signals can be programmed on access lines, additional lines and multiple represented lines. Program Press Access 1 Press the corresponding line key A dig...
70 Dialog 3213 Programming and Adjustments Programming of ringing signal tone character There are 10 different programmable ringing signal tone characters onyour telephone, each corresponding to a digit between 0 and 9. Note: If you use melodies to signal incoming calls, this will replace the tone c...
71 Dialog 3213 Programming and Adjustments Mute ringing signal You can supress the ringing signal for an incoming call. Note: This function is only available in newer software versions of your telephone. If the Mute key lamp is turnedon when you press the key in idle state, your telephonesupports th...
72 Dialog 3213 Programming and Adjustments Melody ringing If you want personal melodies when your telephone rings, you canprogram one melody to signal an internal call, a second melody foran external call and a third melody to signal a callback call. Note: This function is only available in newer so...
73 Dialog 3213 Programming and Adjustments Press the key for the requested type of call: If there is a current melody, the melody is played and the last 19notes or signs are displayed. Access 1 Press for internal calls or Access 2 Press for external calls or Inquiry Press for callback calls To edit ...
74 Dialog 3213 Programming and Adjustments Activate or deactivate a stored melody A stored melody has to be activated in melody mode to be heardwhen you get an incoming call. To activate (in melody mode): Press the key for the requested type of call (Access 1 orAccess 2 or Inquiry) The corresponding...
75 Dialog 3213 Programming and Adjustments Press to move the cursor to the left or to the right Keep pressed to go to the beginning or to the end. Press to listen to the entered notes Press to erase the note to the left of the cursor Keep pressed to erase all the notes. Melody example: James Bond th...
76 Dialog 3213 Audible Signals Audible Signals The following different tones and signals are sent from theexchange to your telephone. Tone characteristics The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations. If you get a ton...
77 Dialog 3213 Audible Signals Ringing signals Three different ringing signals inform you about the type of theincoming call. The signals shown in this section are the mostused signals worldwide. Many markets use signals that areadapted for the local standards. If you get a signal that is notdescrib...
78 Dialog 3213 Visible Signals Visible Signals Lamp indications Extinguished lamp The function is not active. Steady light Function is active or supervised line is busy. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call. Light with short breaks Ongoin...
79 Dialog 3213 Display Information Display Information The display gives you feedback information such as time anddate, traffic state and connected telephone numbers. The followingdisplays show examples of the different states your telephone is in. Idle telephone When your phone is idle, the upper l...
80 Dialog 3213 Display Information Incoming call When you receive an incoming call the middle line flashes thecalling party´s extension number. If a diverting extension is calling, the middle line shows the diversion information. The calling party´s number is flashing. Number 22222 has dialled numbe...
82 Dialog 3213 Display Information Choice of language (optional) One of the following languages can be chosen to be used for thedisplay information on your telephone. Digit 0-9 = the language code: 0 English 1 French 2 German 3 Spanish 4 Italian 5 _______ 6 _______ 7 _______ 8 _______ 9 _______ Note...
83 Dialog 3213 Option Unit/Vocabulary Option Unit/Vocabulary Option unit The Option unit DBY 410 02 is an optional accessory, to beinstalled under your telephone set. The following devices can beinstalled via the Option unit: • Tape recorder • Extra bell or busy signal outside your door • Headset or...
Installation Install stand and adapt telephone 84 Dialog 3213 Installation Tiltable display Adjustable angle Pull to increase angle Press to decrease angle
Install cables 1 Cable to handset 2 Cable to exchange 3 Space for personal directory list(optional) 4 Wallmounting screw holes 5 Template holes for wallmounting of telephone (copy this page). Wall mounting handset hook 85 Dialog 3213 Installation 4 3 4 4 2 1 54 mm 124,2 mm 53,8 mm 5 5 5
86 Dialog 3213 Installation Install keypanel 1 Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable 2 Attach key-panel unit 3 Secure with screws 4 Install stand 3 4 2 1 4
87 Dialog 3213 Labels Labels Copy these labels and use the copies for your own labelling. Program Menu Transfer Inquiry Access 2 Access 1 • • • • • • • • • • D i a l o g 3 2 1 3 D i a l o g 3 2 1 3 M D 11 0 M D 11 0
88 Dialog 3213 Index Index Abbreviated numbers 39Absence information 37Account code 48Additional directory number 52Alarm extension 51Alarm paging 61Answer calls 6Audible signals 76Authority 62Authorization code, common 64Authorization code, individual 65Automatic callback 17Busy extension or extern...
89 Dialog 3213 Index Incoming calls 6 Answer a second call 7Handsfree 6On Access 1 6On another extension 7On any other line key 6 Individual abbreviated numbers 39Information 37Inquiry 13Installation 84Integrated voice mail 34Internal follow-me 24Internal messages 32Intrusion on a busy extension 19L...
Dialog 3213 Easy Guide Copy this easy guide and put it in the optional pull-out leafunderneath your telephone. Note: This easy guide shows the most common function codes. Differing codes for specific markets are not shown. Easy Guide Function Activate Deactivate Automatic callback Busy extension or ...
Ericsson communications solutions for enterprise networks combine andimprove advanced ways of exchanginginformation via voice, data, video andevolving future media. This requires a true understanding of howbusinesses and professionals interact—an understanding that goes far beyondmeeting just the te...
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