Page 2 - Multi-function Touchcomputer; Elo TouchSystems
Elo TouchSystems D-Series Touchcomputer User Guide Multi-function Touchcomputer Revision B P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com
Page 3 - Copyright © 2009 Tyco Electronics. All Rights Reserved.; TouchSystems to notify any person of such revisions or changes.; Trademark Acknowledgments
15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2009 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not li...
Page 4 - Table of Contents
15D1 T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting t...
Page 6 - C H A P T E R; SETUP; on peripheral options, refer to Chapter 3, “Options and Upgrades.”; Unpacking Your Touchcomputer; Check that the following items are present and in good condition:
15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition:...
Page 7 - Adjusting the Display; and take care to not touch the screen.; Setting Up the Operating System; configurations and connected devices.; Selecting the Language; can change this language to suit your preferences.
15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 60 degrees, as shown below. CAUTION: To protect the LCD, be sure to hold the base when adjusting the display, and take care to not touch the screen. Setting Up the Operating System The initial setup...
Page 8 - Select the Languages tab.; languages” and “Install files for East Asian languages.”
15D1 T OUCHCOMPUTER U SER G UIDE 3 1. Click Customize. The Regional and Language Options window appears. Select the Languages tab. 2. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 3. Select the Regional O...
Page 10 - Selecting the Time Zone; of the touchcomputer.; Testing Peripherals; can only be done after the device is properly installed.; Calibrating the Touchscreen; The touchscreen is pre-calibrated for accurate touch response.
15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. Testing Peripherals The touc...
Page 12 - Securing the Base; base must be mounted on a horizontal surface.; Advertising Brackets
15D1 T OUCHCOMPUTER U SER G UIDE 7 Securing the Base There are two mounting options for the D-Series touchcomputer. In both cases, the base must be mounted on a horizontal surface. • Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface...
Page 13 - Then insert the advertising material as shown below.
15D1 T OUCHCOMPUTER U SER G UIDE 8 To install these brackets, simply push them onto the sides of the back door of the D-Series touchcomputer, as shown in the figure below. Then insert the advertising material as shown below.
Page 14 - OPERATION
15D1 T OUCHCOMPUTER U SER G UIDE 9 C H A P T E R 2 OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the cas...
Page 15 - OSD Menu; select from the different OSD sub-menus and functions.; To adjust the value of the function:; The OSD provides the following settings.
15D1 T OUCHCOMPUTER U SER G UIDE 10 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, pr...
Page 16 - OSD and Power Button Control; The OSD menu and power button are enabled by default.; To enable or disable the OSD function:; LED Functionality; Base Power Status LED; corresponding color.
15D1 T OUCHCOMPUTER U SER G UIDE 11 Feature Description Language Changes language to English, French, Italian, German, Spanish, Japanese, Simplified Chinese, or Traditional Chinese. Recall Sets color recall and recall defaults. Restores original factory settings. Miscellaneous Adjusts sharpness, ena...
Page 17 - Head Power Status LED; This feature is available for AT and APR 7010.; HDD Activity LED; disk causes the LED to flash.
15D1 T OUCHCOMPUTER U SER G UIDE 12 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 9). LED Color to Observer State Off No input power to head — Off mode Red Input power present, power switch off — Off ...
Page 18 - Using the Input/Output Panel
15D1 T OUCHCOMPUTER U SER G UIDE 13 Using the Input/Output Panel To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as sh...
Page 20 - designed to connect to the USB 2.0 ports on the I/O panel. If all three
15D1 T OUCHCOMPUTER U SER G UIDE 15 Number Port Description 1 Audio Audio in (left), out (center), mic (right) • Audio In • Audio Out: One 3.5mm stereo audio output jack for connecting headphones or external powered speakers • Microphone Input: One 3.5mm microphone input jack for connecting an exter...
Page 21 - OPTIONS AND UPGRADES; Adding Optional Peripherals; Customer display
15D1 T OUCHCOMPUTER U SER G UIDE 16 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available in field-installable kits: • Magnetic stri...
Page 23 - Fully supports USB 2.0; Testing the MSR; Testing in USB MSR Keyboard (KB) Emulation Mode
15D1 T OUCHCOMPUTER U SER G UIDE 18 • Fully supports USB 2.0 • Elo part number E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad). 2. Slide the card through the MSR and verify that the data is displayed ...
Page 24 - application window.; Customer Display; swivels 30 degrees side to side.
15D1 T OUCHCOMPUTER U SER G UIDE 19 2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the D-Series touchcompu...
Page 25 - Testing the Customer Display; To test the customer display, follow these steps:; Verify that the device shows the line of text entered.
15D1 T OUCHCOMPUTER U SER G UIDE 20 Feature Description Display type Vacuum fluorescent display Display color Red Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m 2 Characters available 95 alphanumeric & 32 international characters Dot size (X x Y) 0.86 x 1.2 mm Font size 5.5(W) x 10.5(H...
Page 26 - the highest quality fingerprint scans and reliability.; Testing the FPR; your fingerprint is displayed on the application window.
15D1 T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reader (FPR) The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability. Fingerprint reader speci...
Page 27 - Barcode Scanner; The barcode scanner is only an option if the speaker bar is present.
15D1 T OUCHCOMPUTER U SER G UIDE 22 Barcode Scanner There are two types of optional USB barcode scanners: 1-D or omni-directional. The barcode scanner is only an option if the speaker bar is present. When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is included. Both barc...
Page 28 - Enabling 2-D Scanning
15D1 T OUCHCOMPUTER U SER G UIDE 23 • Omni-directional scanner (Elo P/N E449881) specifications: • Ability to generate omni-directional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • USB powered • Easy communication between host and scanner • Visible laser diode o...
Page 29 - Testing the Barcode Scanner; Determine which port the barcode scanner is using:
15D1 T OUCHCOMPUTER U SER G UIDE 24 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a. Click Start > Setti...
Page 30 - Check the box labeled Permanent Param Change.
15D1 T OUCHCOMPUTER U SER G UIDE 25 3. Change the Port field value to match the value you retrieved from the Device Manager. 4. Click Connect. You should see the text “Connected” in the Messages field. 5. In the box labeled Param Number, enter the value 238. 6. In the box labeled New Value, enter th...
Page 31 - Click the 15D1 Setup Files folder on the desktop.; Wireless Card
15D1 T OUCHCOMPUTER U SER G UIDE 26 8. Scan a barcode (sample given below). The scanned data should appear in the “Messages” section of SSIContainer screen. The barcode scanner also has the ability to run in USB-KB emulation mode. To enable this option, please install the required drivers. To find t...
Page 32 - Testing the Wireless Card; To test the wireless card:; Third-Party Peripherals; Printer Port; We provide a standard RJ11 port to attach a cash drawer.; Testing the Cash Drawer Port
15D1 T OUCHCOMPUTER U SER G UIDE 27 Testing the Wireless Card To test the wireless card: 1. From the desktop, click Start > Settings > Control Panel > Network Connections (in Windows XP) or Start > Control Panel (in Vista). 2. Double-click the Wireless Network Connections icon to display...
Page 33 - The screen displays “Display is closed.”; Additional Hard Drives; software can be found in the folder Elo POS Demo Software.
15D1 T OUCHCOMPUTER U SER G UIDE 28 2. In the 15D1 Test Applications folder on the desktop, double-click the FD2XX Test icon to start the test program. The screen displays “Display is open.” 3. Turn off the test equipment. The screen displays “Display is closed.” 4. Click Send 200ms. The software au...
Page 34 - SAFETY AND MAINTENANCE; Safety; damaged power cord. Only use the power cord that comes with your Elo
15D1 T OUCHCOMPUTER U SER G UIDE 29 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important information on the proper setup and maintenance of your touchcomputer. • To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. • Turn off the prod...
Page 35 - Care and Handling; display unit from the power outlet before cleaning.; Warning
15D1 T OUCHCOMPUTER U SER G UIDE 30 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display un...
Page 36 - WEEE Directive; recovery and recycling.; Recovering the Operating System; NOTE: The end user must adhere to Microsoft's Licensing Agreement.
15D1 T OUCHCOMPUTER U SER G UIDE 31 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery ...
Page 37 - TECHNICAL SPECIFICATIONS; Touchcomputer Specifications; contact your local Elo TouchSystems representative for details.
15D1 T OUCHCOMPUTER U SER G UIDE 32 C H A P T E R 5 TECHNICAL SPECIFICATIONS Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Description Processor for ESY15D1 Revision...
Page 41 - Connector Specifications; Serial Ports; Printer Power Input Pin Definition
15D1 T OUCHCOMPUTER U SER G UIDE 36 Feature Description Peripheral options and upgrades Magnetic stripe reader, 3 tracks Customer display 2 x 20 VFD Biometric fingerprint reader Barcode scanner (1-D or omni/2-D) Second 160GB hard drive Wireless card Printer power cable 24VDC PoweredUSB Adapter Cable...
Page 42 - Serial Port Power Selection; Cash Drawer Port Specifications; The cash drawer port is 12/24V compatible.; Cash Drawer Port Signal Definition; Cash Drawer Port Power Selection
15D1 T OUCHCOMPUTER U SER G UIDE 37 Serial Port Power Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/closed 5V (default) Pins 2-3 short/closed 12V Cash Drawer Port Specifications The cash drawer port is 12/24V compatible. Cash Drawer Port Signal Definition Pin # Signal Name 1...
Page 45 - Environmental Specifications
15D1 T OUCHCOMPUTER U SER G UIDE 40 Feature Specification displays an out of range warning. Brightness (typical) No touch AccuTouch IntelliTouch APR 300 cd/m 2 (typical); 250 cd/m 2 (min.) 240 cd/m 2 (typical); 192 cd/m 2 (min.) 270 cd/m 2 (typical); 204 cd/m 2 (min.) 270 cd/m 2 (typical); 204 cd/m ...
Page 46 - TECHNICAL SUPPORT; Technical Assistance; Using the Touchcomputer
15D1 T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in Syst...
Page 47 - Using the Phone
15D1 T OUCHCOMPUTER U SER G UIDE 42 Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682).
Page 48 - REGULATORY INFORMATION; I. Electrical Safety Information; requirements are not followed.; II. Emissions and Immunity Information; Interference Regulations of Industry Canada.
15D1 T OUCHCOMPUTER U SER G UIDE 43 REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result ...
Page 49 - installation due to site-specific factors.
15D1 T OUCHCOMPUTER U SER G UIDE 44 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as r...
Page 50 - III. Agency Certifications
15D1 T OUCHCOMPUTER U SER G UIDE 45 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF...
Page 51 - WARRANTY; Seller at Buyer’s expense and risk.
15D1 T OUCHCOMPUTER U SER G UIDE 46 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for th...
Page 53 - INDEX
15D1 T OUCHCOMPUTER U SER G UIDE 48 INDEX address, Elo TouchSystems, 48 advertising brackets, 7 audio ports, description, 15 barcode scanner enabling 2-D scanning, 23 overview, 22 specifications, 22 testing, 24 base power status, 11 base, securing, 7 box contents, 1 brackets, advertising, 7 cables i...
Page 55 - Getting in Touch with Elo
50 www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or sim...