Page 2 - Stripe Reader, Finger Print Reader and Rear; Revision A
Elo Entuitive Touchmonitor User Guide 12.1" LCD Touchmonitor with Optional Mag Stripe Reader, Finger Print Reader and Rear Facing Customer Display ET1229L Series Revision A P/N E799279 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com
Page 3 - Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.; permission of Elo TouchSystems.; Disclaimer; serves; Trademark Acknowledgments
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, o...
Page 4 - Table of Contents
Chapter 3 Operation 31 About Touchmonitor Adjustments .............................. 31 Controls and Adjustment ............................................ 33 OSD Lock/Unlock ...................................................... 33 Power Lock/Unlock .............................................. 3...
Page 5 - Regulatory Information
Table of Contents Display Modes ........................................................... 43 Touchmonitor Specifications ...................................... 44 AccuTouch Touchscreen Specifications ............. 45 IntelliTouch Touchscreen Specifications .............. 46 Infrared Touchscreen Sp...
Page 6 - C H A P T E R; NTRODUCTION; Product Description
1-1 C H A P T E R 1 I NTRODUCTION Product Description The 1229L is a retail terminal designed to present information to the operator and the customer. The 1229L is available in serial and USB versions. The 1229L functionally consists of a 12.1” LCD main display with a touchscreen, an optional vacuum...
Page 7 - 229L is powered by 12 VDC from a universal type power supply brick.; Detailed LCD Display Performance Requirements
1 - 2 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e The credit card reader reads all three stripes on a standard credit card or drivers license. The credit card is read by sliding the credit card, stripe side toward the display through the credit card reader forward or backward. T...
Page 8 - Customer Display; Serial Version; Fingerprint Reader
1-3 Video Interface Connector The video interface connector is a High density 15 pin type HD-15. Indicator Lamps The LCD display shall provide an indicator lamps to give the status of the Power Management System Audio Jack Provides for audio input signal to the stereo speakers mounted in the 1229L. ...
Page 9 - Specifications; Credit Card Reader
1 - 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Specifications Sensor SecuGen FOR Image Capture Speed 600ms / frame Image Transfer Speed 500Byte / ms Pixel Resolution 356 x 292 USB Signaling Type Full Speed Type Theory of Operation The USB host initiates communication with the...
Page 12 - NSTALLATION AND SETUP; Unpacking Your Touchmonitor
2-7 C H A P T E R 2 I NSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following items are present and in good condition: Touchmonitor Brick power supply VGA cable OR Seri...
Page 13 - Product Overview; Main Unit
2 - 8 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Product Overview Main Unit Rear View
Page 15 - KensingtonTM Lock
2 - 1 0 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Kensington™ Lock The Kensington™ lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com.
Page 16 - Serial Interface Connection; Serial; or; USB; Remove the Back Cover; The cables are connected at the back of the monitor.
2-11 Serial Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS- 232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up the display, please refer to the following figures and procedures: Remove the Back Cover The...
Page 17 - CAUTION
2 - 1 2 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. NOTE: Before connecting the cables to the touchmonitor, route all the cables through the hole in the s...
Page 18 - Serial Connection Option; touchmonitor using a serial cable connection.; video cable; to the rear side of computer and the other
2-13 Serial Connection Option The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to e...
Page 19 - brick power supply
2 - 1 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. • Connect the power cable to the power port in the monitor. • After connecting the power cable, secure the cable ...
Page 20 - Connect one end of the; speaker cable; to the speaker port in the computer
2-15 • Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor • After connecting the speaker cable, secure it under the cable management clip.
Page 21 - serial touchscreen cable; to the rear side of computer
2 - 1 6 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e • Connect one end of the serial touchscreen cable to the rear side of computer and the other to the LCD monitor. Secure the cable under the cable management clip
Page 22 - MSR cable; to the computer and the other end to the monitor.
2-17 • Connect one end of the MSR cable to the computer and the other end to the monitor.
Page 23 - customer display cable; to the computer and the other; power button; on front panel to turn the monitor power on.
2 - 1 8 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Connect one end of the customer display cable to the computer and the other end to the monitor. Secure the cable under the cable management clip. • Press the power button on front panel to turn the monitor power on.
Page 24 - USB Interface Connection; touchmonitor using a USB cable connection.
2-19 USB Interface Connection The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensu...
Page 25 - to the monitor and the other end
2 - 2 0 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. • Connect the power cable to the power port in the monitor. • After connecting the power cable, secure it under t...
Page 27 - USB cable; to the rear side of the computer and the
2 - 2 2 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e • Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor. Secure the cable under the cable management clip. • The USB cable is for optional touch, MSR, CD and Finger Print Reader. Onl...
Page 28 - Replace the Back Cover; cables toward the stand so they fit under the cover lip.
2-23 Replace the Back Cover • When you have attached all the cables to the monitor, gently bring all the cables toward the stand so they fit under the cover lip. • Snap the back cover in place over the connections. back cover lip cables
Page 29 - Optimizing the LCD Display; Finger Print Reader; This driver is for MS Windows 9x through XP.; Touch Monitor Peripherals\Finger; For a detailed software development kit, browse to; Touch Monitor; and open the following files:; Touch
2 - 2 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 800 x 600 resolution, and make sure the timing of the display ...
Page 30 - Magnetic Stripe Reader; Testing the Serial Version:
2-25 Magnetic Stripe Reader No drivers are needed. Testing the Serial Version: 1 Insure the MSR serial is connected. (Make a note of the serial port, COM1, COM2, etc. it is connected to.) 2 Launch HyperTerminal 3 Go to file > new connection and type “ MSR ” then select OK . 4 In the Connect to Me...
Page 31 - Rear Facing Customer Display; Serial Customer Display
2 - 2 6 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Rear Facing Customer Display Serial Customer Display The serial customer displays do not need drivers. To get an image on the display: 1 Plug the DB-9 connector into serial port COM1 of computer. 2 Plug the RJ-45 cable into dis...
Page 32 - Installing the Touch Driver Software
2-27 To test the drivers: 1 In windows click on Start > Run 2 Enter “cmd” > OK 3 Type “ ECHO ELO>\.\LCLD9\” > Enter The display will show ELO. Installing the Touch Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers ...
Page 33 - Installing the Serial Touch Driver; CD and starts the setup program.
2 - 2 8 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Inser...
Page 34 - Installing the Serial Touch Driver for MS-DOS and; Enter
2-29 Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to con- tinue using your mouse along with your touchmonitor in DOS. To install Windows 3. x and MS-DOS from Windows 95/98, follow the directions below:...
Page 35 - Installing the USB Touch Driver
2 - 3 0 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows XP, Windows 2000,Windows 98, or Windows Me starts the A...
Page 36 - PERATION; About Touchmonitor Adjustments
3-31 C H A P T E R 3 O PERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operati...
Page 38 - Controls and Adjustment; OSD Menu Functions; Menu
3-33 Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and button simultaneously for 2 seconds. A window will appear dis playing “OSD Unlock”. Continue to hold the buttons...
Page 39 - OSD Control Options; CONTRAST
3 - 3 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e OSD Control Options Controls the picture contrast. Controls the picture brightness. Controls the vertical position. Controls the horizontal position. Recalls factory settings of the image parameters. Using these icons, you can ...
Page 40 - Power LED Display & Power Saving; General Power Saving Mode
3-35 Controls the vertical fine adjustment. Controls the horizontal fine adjustment. Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu. Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed. Au...
Page 41 - Display Angle; not
3 - 3 6 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Display Angle For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 60 degrees.) CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch...
Page 42 - ROUBLE SHOOTING; Solutions to Common Problems; Problem; Controls and Adjustments
4-37 C H A P T E R 4 T ROUBLE SHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Technical Support numbers are listed on the last page of this manual. Solutions to Common ...
Page 44 - A P P E N D I X; ATIVE; lower the resolution setting of a monitor but not increase it.; Input Video; Displays in Native Resolution
A-39 A P P E N D I X A N ATIVE R ESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 800 x 600 for the 12.1 inch size. In almost all cases, screen images look best when viewed ...
Page 46 - OUCHMONITOR; Turn off the product before cleaning
B-41 A P P E N D I X B T OUCHMONITOR S AFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation)...
Page 47 - Care and Handling of Your Touchmonitor; benzene, abrasive cleaners or compressed air.
B - 4 2 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit c...
Page 48 - ECHNICAL; Display Modes
C-43 A P P E N D I X C T ECHNICAL S PECIFICATIONS Display Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Item Resolution Type H. Scan(KHz) V. Scan(Hz) Pol. 1 640X350 VGA 31.469 70.087 + / - 2 720X400 VGA 31.469 70.087 - / + 3 640X480 VGA 31.469 59.940 - ...
Page 49 - Touchmonitor Specifications
C - 4 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e Touchmonitor Specifications Model ET1229L LCD Display 12.1” TFT Active Matrix Panel Display Size 246(H) x 184.5(V) mm Pixel Pitch 0.3075(H) x 0.3075(V) mm Display Mode VGA 640 x 350 (70 Hz) VGA 720 x 400 (70Hz) VGA 640 x 480 (6...
Page 50 - AccuTouch Touchscreen Specifications
C-45 AccuTouch Touchscreen Specifications Mechanical Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator...
Page 51 - IntelliTouch Touchscreen Specifications
C - 4 6 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e IntelliTouch Touchscreen Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in2 (15,500 touchpo...
Page 52 - Infrared Touchscreen Specifications
C-47 Infrared Touchscreen Specifications Mechanical Input Method Input Method Finger or gloved hand activation Electrical Positional Accuracy Typical centroid accuracy: 2 mm with 1 mm STD error Resolution Touchpoint density is based on controller resolution of 4096 x 4096 Touch Activation Force No m...
Page 56 - EGULATORY; II. Emissions and Immunity Information
4 4 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e R EGULATORY I NFORMATION I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indi cated on the manufacturer’s label. Connection to a different power source th...
Page 58 - This Class B digital apparatus complies with Canadian ICES-003.; MPR II
4 6 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. MPR II Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 LISTED 6K70E1...
Page 60 - ARRANTY; at Buyer’s expense and risk.
4 8 E l o E n t u i t i v e To u c h m o n i t o r U s e r G u i d e W ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated war...
Page 62 - INDEX
I N D E X - 5 0 Environmental, IR, 47 Expected Life Performance, AccuTouch, 45 Expected Life Performance, IntelliTouch, 46 External 12 VDC Power Supply, 5 F Finger Print Reader, 24 Fingerprint Reader, 3 G General Power Saving Mode, 35 Gloss, AccuTouch, 45 Gloss, IntelliTouch, 46 H Haze, AccuTouch, 4...
Page 64 - Check out Elo’s Web site!; • Product information; Getting in Touch with Elo
Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply...
Page 65 - Recommended Disassembly Sequence
LCD Touchmonitor / ET1229L Seat Assembly¡ Enclosure Assembly¡ PCB Board / Protecti Assembly¡ Rear Frame Assembly¡ Front Frame Assembly ¡ LCD Assembly¡ Backlight Module VGA Cord Power Cord A Power Cord B Signal Cord Audio Cord Adaptor Recommended Disassembly Sequence Compact Disc