Dell SCv2020- Manuals

Item Name Icon Description 6 AC power status indicator (2) • Off : AC power is off, or the power is on but the module is not in a controller, or it may indicate a hardware fault • Steady green : AC power is on • Blinking green : AC power is on and the PSU is in standby mode 7 DC power fault indicato...

2 Replacing SCv2000/SCv2020 Components This section describes how to remove and install components of an SCv2000/SCv2020 storage system.This document assumes that the customer has received the replacement component and is ready to install it. Safety Precautions Always follow these safety precautions...

Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment. WARNING: Disconnect power from the storage system when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storag...

• Remove any jewelry or metal objects from your body because they are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. • Do not lift a storage system chassis by the handles of the power suppl...

After the storage system shuts down, unplug the power cables from the power supply/cooling fan modules. Replacing the Front Bezel The front bezel is a cover for the front panel of the storage system. About this task The front bezel must be removed from the front panel when replacing hard drives. Ste...

Identifying the Failed Cooling Fan To determine which cooling fan failed, use the Dell Storage Client. 1. Click the Hardware tab. 2. In the Hardware tab navigation pane, select the Storage Center. 3. In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed c...

Figure 13. Rear View of the Enclosure Showing the Failed Cooling Fan Replacing a Power Supply/Cooling Fan Module Use this procedure to replace a failed power supply/cooling fan module. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task You ...

Replacing Hard Drives The SCv2000/SCv2020 storage systems support hot-swappable hard drives.The SCv2000 storage system supports up to 12 3.5-inch hard drives installed in a four-column, three-row configuration. The SCv2020 storage system supports up to 24 2.5-inch hard drives installed vertically si...

Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task Hard drives can be replaced one at a time without shutting down the storage system. Steps1. Remove the front bezel....

Replacing the Storage Controller Battery Each storage controller contains a hot-swappable battery. The battery supplies enough emergency power to back up vital information in the event of AC power loss. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. Ab...

• Controlling access to hard drives• Communicating storage attributes and states to the storage system NOTE: Do not return the storage controller battery with the failed storage controller. A new battery is not included with a replacement storage controller. Identify the Failed Storage Controller To...

Figure 24. Rear View of the Enclosure Showing the Failed Storage Controller Replace a Single Storage Controller Use this procedure to replace a single failed storage controller. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Shut down the storage co...

e. Select I/O Modules . f. In the right pane, right-click the module, then click Request Swap Clear . g. Click the Alerts tab. h. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge . NOTE: The alerts may not appear immediately. If the alerts do not appear, wait...

h. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge . NOTE: The alerts may not appear immediately. If the alerts do not appear, wait 10 seconds and then click Refresh . 13. Clear the swap status for the temperature sensor and acknowledge the alert.a. Click th...

Post-Replacement Procedures After replacing a component in the SCv2000/SCv2020 storage system, start up the storage system if it was previously shut down and use SupportAssist to send diagnostic data to Dell Technical Support Services. Start up the Storage System If the storage system was previously...

3 Troubleshooting SCv2000/SCv2020 Components This section contains basic troubleshooting steps for components inside the SCv2000/SCv2020 storage system. Troubleshooting Power Supply/Cooling Fan Modules Use these steps to troubleshoot power supply/cooling fan modules. 1. Check the status of the power...

Troubleshooting Storage Controllers Use these steps to troubleshoot storage controllers. 1. Check the status of the storage controller using the Dell Storage Client. 2. Check the pins and reseat the storage controller.a. Remove the storage controller.b. Verify that the pins on the storage system bac...

4 SCv2000/SCv2020 Technical Specifications This section contains technical specifications of the SCv2000/SCv2020 storage system. Technical Specifications The technical specifications of the SCv2000/SCv2020 storage systems are displayed in the following tables. Drives SAS hard drives SCv2000 : Up to ...

Expansion Enclosures An SCv2000/SCv2020 storage system supports multiple SC100/SC120 expansion enclosures. The expansion enclosures allow the data storage capabilities of the SCv2000/SCv2020 to be expanded beyond the 12 or 24 internal drives in the storage system chassis.The SCv2000/SCv2020 storage ...

Storage Center Replication Storage Center sites can be collocated or remotely connected and data can be replicated between sites. Storage Center replication can duplicate volume data to another site in support a disaster recovery plan or to provide local access to a remote data volume. Typically, da...

SCv2000/SCv2020 Storage System with SAS Front-End Connectivity An SCv2000/SCv2020 storage system with SAS front-end connectivity may communicate with the following components of a Storage Center system. Figure 5. Storage System with SAS Front-End Connectivity Item Description Speed Communication Typ...

System Administration To perform system administration, the Storage Center communicates with computers using the Ethernet management (MGMT) port.The Ethernet management port is used for Storage Center configuration, administration, and management. NOTE: The baseboard management controller (BMC) does...

Item Name Icon Description • REPL port : Embedded iSCSI port, which is typically used for replication to another Storage Center 4 Cooling fan fault indicator (2) • Off : Normal operation • Steady amber : Fan fault or there is a problem communicating with the PSU • Blinking amber : PSU is in programm...

Item Control/Feature Icon Description 10 Identification LED • Off : Identification disabled • Blinking blue (for 15 sec.) : Identification is enabled • Blinking blue (continuously) : Storage controller shut down to the Advanced Configuration and Power Interface (ACPI) S5 state 11 USB port Not for cu...

Item Control/Feature Icon Description • Blinking blue (continuously) : Storage controller shut down to the Advanced Configuration and Power Interface (ACPI) S5 state 11 USB port Not for customer use on SCv2000/SCv2020 Storage Systems. 12 Diagnostic LEDs (8) — • Green LEDs 0–3 : Low byte hex POST cod...

SC100/SC120 Expansion Enclosure EMM Features and Indicators The SC100/SC120 includes two Enclosure Management Modules (EMMs) in two interface slots. Figure 19. SC100/SC120 EMM Features and Indicators Item Name Icon Description 1 System status indicator Not used on SC100/SC120 expansion enclosures. 2...

SC100/SC120 Expansion Enclosure Drives Dell Enterprise hard disk drives (HDDs) and Enterprise Solid-State Drives (eSSDs) are the only drives that can be installed in SC100/SC120 expansion enclosures. If a non-Dell Enterprise drive is installed, Storage Center prevents the drive from being managed.Th...

2 Install the Storage Center Hardware Prepare for the installation, mount the equipment in a rack, and install the disks. Unpack and Inventory the Storage Center Equipment Unpack the storage system and identify the items in your shipment. Figure 23. SCv2000/SCv2020 Storage System Components 1. Docum...

Electrostatic Discharge Precautions Always follow electrostatic discharge (ESD) precautions to avoid injury and damage to Storage Center equipment. Electrostatic discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. The resulting electrica...

3 Front-End Cabling Front-end cabling refers to the connections between the storage system and external devices such as host servers or another Storage Center.Front ‐ end connections can be made using Fibre Channel, iSCSI, or SAS interfaces. Dell recommends connecting the storage system to host serv...

Storage Controller Redundancy To allow for storage controller redundancy, a front-end port on each storage controller must be connected to the same switch or server.If a storage controller becomes unavailable, the front-end ports on the offline storage controller move over to the ports (in the same ...

Cabling SAN-Attached Host Servers An SCv2000/SCv2020 storage system with Fibre Channel or iSCSI front-end ports connects to host servers through Fibre Channel or Ethernet switches. • A storage system with Fibre Channel front-end ports connects to one or more FC switches, which connect to one or more...

Next steps Install or enable MPIO on the host servers. NOTE: After the Storage Center configuration is complete, run the host access wizard to configure host server access and apply MPIO best practices. For the latest best practices, see the Dell Storage Center Best Practices document located on the...

Using SFP+ Transceiver Modules An SCv2000/SCv2020 storage system with 16 Gb Fibre Channel storage controllers comes with short range small-form-factor pluggable (SFP+) transceiver modules. Figure 32. SFP+ Transceiver Module with a Bail Clasp Latch The SFP+ transceiver modules are installed into the ...

WARNING: To reduce the risk of injury from laser radiation or damage to the equipment, observe the following precautions: • Do not open any panels, operate controls, make adjustments, or perform procedures to a laser device other than those specified herein. • Do not stare into the laser beam. CAUTI...

About this task Read the following cautions and information before beginning removal or replacement procedures. WARNING: To reduce the risk of injury from laser radiation or damage to the equipment, observe the following precautions: • Do not open any panels, operate controls, make adjustments, or p...

Figure 35. Attach Label to Cable 2. Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so that it does not obscure the text. Figure 36. Wrap Label Around Cable 3. Apply a matching label to the other end of the cable. Connecting to iSCSI Host Servers...

• If the host server is a Windows or Linux host: a. Install the iSCSI HBAs or network adapters dedicated for iSCSI traffic in the host servers. NOTE: Do not install iSCSI HBAs or network adapters from different vendors in the same server. b. Install supported drivers for the HBAs or network adapters...

• Storage controller 2: port 1 to Ethernet switch 1 3. Connect fault domain 2 (shown in blue) to iSCSI network 2.• Storage controller 1: port 2 to Ethernet switch 2• Storage controller 2: port 2 to Ethernet switch 2 Example Figure 37. Storage System with Dual 10 GbE Storage Controllers and Two Ether...

One iSCSI Network with Dual 10 GbE 2–Port Storage Controllers Use one iSCSI network to prevent an unavailable port or storage controller from causing a loss of connectivity between the host servers and a storage system with dual 10 GbE 2–Port storage controllers . About this task In this configurati...

Next steps Install or enable MPIO on the host servers. NOTE: After the Storage Center configuration is complete, run the host access wizard to configure host server access and apply MPIO best practices. For the latest best practices, see the Dell Storage Center Best Practices document located on the...

Example Figure 40. Storage System with Dual 1 GbE Storage Controllers and One Ethernet Switch 1. Server 1 2. Server 2 3. Ethernet switch (Fault domain 1 and fault domain 2) 4. Storage system 5. Storage controller 1 6. Storage controller 2 Next steps Install or enable MPIO on the host servers. NOTE: ...

Storage controller: port 1 to Ethernet switch 1 3. Connect the fault domain 2 (shown in orange) to iSCSI network 2.Storage controller: port 2 to Ethernet switch 2 Example Figure 41. Storage System with One 10 GbE Storage Controller and Two Ethernet Switches 1. Server 1 2. Server 2 3. Ethernet switch...

Steps1. Connect each server to both iSCSI networks. 2. Connect fault domain 1 (shown in orange) to iSCSI network 1.• Storage controller 1: port 1 to Ethernet switch 1• Storage controller 1: port 3 to Ethernet switch 1 3. Connect fault domain 2 (shown in blue) to iSCSI network 2.• Storage controller ...

Figure 43. Attach Label to Cable 2. Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so that it does not obscure the text Figure 44. Wrap Label Around Cable 3. Apply a matching label to the other end of the cable. Cabling Direct-Attached Host Serv...

NOTE: Do not install SAS HBAs from different vendors in the same server. 2. Install supported drivers for the HBAs and make sure that the HBAs have the latest supported firmware installed. 3. Use the SAS cabling diagram to cable the host servers directly to the storage system. NOTE: If deploying vSp...

Cabling the Ethernet Management Port To manage Storage Center, the Ethernet management (MGMT) port of each storage controller must be connected to an Ethernet switch that is part of the management network. About this task The management port provides access to the storage system through the Dell Sto...

Figure 51. Attach Label to Cable 2. Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so that it does not obscure the text. Figure 52. Wrap Label Around Cable 3. Apply a matching label to the other end of the cable. Cabling the Embedded Ports for i...

Figure 54. Management and Replication Ports Connected to an iSCSI Network 1. Ethernet switch (iSCSI network) 2. Storage system 3. Storage controller 1 4. Storage controller 2 3. To configure the fault domains and ports, click the Configure Embedded iSCSI Ports link on the Configuration Complete page...

4 Back-End Cabling and Connecting Power Back-end cabling refers to the connections between the storage system and expansion enclosures. After the back-end cabling is complete, connect power cables to the storage system components and turn on the hardware.An SCv2000/SCv2020 storage system can be depl...

Label the Back-End Cables Label the back-end cables that interconnect the storage controllers or label the back-end cables that connect the storage system to the expansion enclosures. Prerequisites Locate the pre-made cable labels provided with the expansion enclosures. About this task Apply cable l...

Connect Power Cables and Turn on the Storage System Connect power cables to the storage system components and turn on the hardware. About this task • If the storage system is installed without expansion enclosures, connect power cables to the storage system chassis and turn on the storage system. • ...

5 Discover and Configure the Storage Center The Discover and Configure Uninitialized SCv2000 Series Storage Centers wizard allows you to set up a Storage Center to make it ready for volume creation.Use the Dell Storage Client to discover and configure the Storage Center. After configuring a Storage ...

iSCSI Fault Domain Information For a storage system with iSCSI front-end ports, gather and record network information for the iSCSI fault domains. This information is needed to complete the Discover and Configure Uninitialized SCv2000 Series Storage Centers wizard. NOTE: For a storage system deploye...

SMTP server login ID ________________ SMTP server password ________________ Proxy server IPv4 address ___ . ___ . ___ . ___ Fibre Channel Zoning Information For a storage system with Fibre Channel front-end ports, record the physical and virtual WWNs of the Fibre Channel ports in Fault Domain 1 and ...

Locating Your Service Tag Your storage system is identified by a unique Service Tag number. You can find the Service Tag number on the service luggage tag located next to the front panel display. The Service Tag number is also located on the back of the storage system chassis. Dell uses this informa...

• If any of the Storage Center front-end ports are down, the Storage Center Front-End Ports Down dialog box appears. Select the ports that are not connected to the storage network, and then click OK . 2. When all of the Storage Center setup tasks are complete, click Next . Review Fibre Channel Front...

3. Click Test Server to check the connectivity from the Storage Center to the SMTP server. 4. (Optional) Place a check next to Use Authorized Login , and then enter the ID and password. 5. Click Next . Configure Key Management Server Settings The Key Management Server Settings page appears if suppor...

When you have completed the step, you are returned to the Configuration Complete page. 3. Click Finish to exit the wizard. Set Up a localhost or VMware Host After configuring a Storage Center, you can set up block level storage for a localhost, VMware vSphere host, or VMware vCenter. Set Up a localh...

Steps1. On the Configuration Complete page of the Discover and Configure Storage Center wizard, click Configure VMware vSpheres to access a Storage Center . The Set up VMware Host on Storage Center wizard appears. 2. Enter the IP address or hostname, the user name and password. Then click Next . • I...

6 Perform Post-Setup Tasks Perform connectivity and failover tests to make sure that the Storage Center deployment was successful. Verify Connectivity and Failover This section describes the general steps needed to verify that Storage Center is set up properly and performs failover correctly.The pro...

Test Basic Connectivity Verify basic connectivity by copying data to the test volumes. 1. Connect to the server to which the volumes are mapped. 2. Create a folder on the TestVol1 volume, copy at least 2 GB of data to the folder, and verify that the data copied successfully. 3. Create a folder on th...

Clean up Test Volumes After testing is complete, delete the volumes used for testing. 1. Connect to the server to which the volumes are mapped and remove the volumes. 2. Connect to the Storage Center using the Dell Storage Client. 3. Click the Storage tab. 4. From the Storage tab navigation pane, se...

A Adding or Removing an Expansion Enclosure This section describes how to add an expansion enclosure to a storage system and how to remove an expansion enclosure from a storage system. Adding Multiple Expansion Enclosures to a Storage System Deployed without Expansion Enclosures Use caution when add...

Add the Expansion Enclosures to the A-Side ChainAdd the Expansion Enclosures to the B-Side ChainLabel the Back-End Cables Cable the Expansion Enclosures Together Cable the expansion enclosures together to form a chain, but do not connect the chain to the storage system. 1. Connect a SAS cable from e...

Figure 67. Remove the A-Side Cable from the Storage Controllers 1. Storage system 2. Storage controller 1 3. Storage controller 2 2. Add the expansion enclosures to the A-side chain.a. Connect a SAS cable from storage controller 1: port A to the first expansion enclosure in the chain, top EMM, port ...

Figure 71. Attach Label to Cable 2. Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so that it does not obscure the text. Figure 72. Wrap Label Around Cable 3. Apply a matching label to the other end of the cable. Adding a Single Expansion Enclos...

Steps1. Connect to the Storage Center using the Dell Storage Client. 2. Check the disk count of the Storage Center system before adding the expansion enclosure. 3. Click the Hardware tab and select Enclosures in the Hardware tab navigation pane. 4. Click Add Enclosure . The Add New Enclosure wizard ...

b. Connect the new expansion enclosure (2): top EMM, port B to storage controller 2: port B. Figure 75. Reconnect A-side Cables to the Storage Controllers 1. Storage system 2. Storage controller 1 3. Storage controller 2 4. Expansion enclosure 1 5. New expansion enclosure (2) Add an Expansion Enclos...

Figure 79. Attach Label to Cable 2. Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so that it does not obscure the text. Figure 80. Wrap Label Around Cable 3. Apply a matching label to the other end of the cable. Removing an Expansion Enclosure ...

Steps1. Connect to the Storage Center using the Dell Storage Client. 2. Use the Dell Storage Client to release the disks in the expansion enclosure. 3. Select the expansion enclosure to remove and click Remove Enclosure . The Remove Enclosure wizard starts. 4. Confirm the details of your current ins...

B Troubleshooting Storage Center This appendix contains troubleshooting steps for common Storage Center issues. Troubleshooting Storage Controllers Use these steps to troubleshoot storage controllers. 1. Check the status of the storage controller using the Dell Storage Client. 2. Check the pins and ...