Dell E525w - Manuals
Dell E525w – Manual in PDF format online.
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Manual Dell E525w
Summary
Contents 3 Contents Before Beginning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 A Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . 17 1 Dell™ Color Multifunction Printer | E525w User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Contents 5 Enabling Shared Printing From the Computer . . . . . . . . . . . . . . . . . . 57 Checking the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 59 10 Installing Printer Drivers on Computers Running Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Contents 7 14 Understanding the Printer Menus . . . . . . . . . . . . . . . . . . 117 Defaults Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Copy Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Scan Defaults . . . . . . . . . . . . . ...
14 Contents Clearing Paper Jams From the Output Tray . . . . . . . . . . . . . . . . . . . . 284 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 27 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Basic Printer Problems . . . . . . ....
16 Before Beginning Notes, Cautions, and Warnings ..................................................... 17 1 Dell™ Color Multifunction Printer | E525w User's Guide ..... 18 2 Finding Information ..................................................................... 19 3 Product Features.................
18 Dell™ Color Multifunction Printer | E525w User's Guide 1 Dell™ Color Multifunction Printer | E525w User's Guide Click the links to the left for information on the features and operation of your Dell Color Multifunction Printer | E525w. For information on other documentation included with your Del...
Finding Information 19 2 Finding Information What are you looking for? Find it here • Drivers for my printer• My User's Guide Software and Documentation disc The Software and Documentation disc contains setup video, documentation, and drivers for your printer. You can use the disc to install/re-inst...
20 Product Features 3 Product Features Scanning to USB Memory (Scan to USB Memory) Scan to USB Memory feature allows you to save the scanned documents directly to the USB memory that is connected to the printer's USB port. For more information, see "Scanning to USB Memory" on page 215. Print...
22 About the Printer 4 About the Printer Front View 1 Operator Panel 2 Automatic Document Feeder (ADF) 3 Document Feeder Tray 4 Document Output Tray 5 Toner Access Cover 6 Print Head Cleaning Rod 7 Power Switch 8 Standard 150 Sheet Tray 9 Front USB Port 1 7 8 6 5 2 3 4 9
About the Printer 23 Rear View 1 ADF Cover 2 Ethernet Port 3 USB Port 4 Wall Jack Connector 5 Phone Connector 6 Power Connector 7 Rear Cover 8 Transfer Roller 9 Paper Chute 10 Paper Feed Roller 11 Transfer Belt 12 Levers 13 Security Slot 7 8 9 10 11 12 1 2 3 6 4 5 13
24 About the Printer Space Requirements Place the printer at a location that has adequate space to access the printer tray and covers. 611 mm/24.05 inches 262.5 mm/10.33 inches 398 mm/15.67 inches 670 mm/26.38 inches 338 mm/13.30 inches 410 mm/16.14 inches 132 mm/5.20 inches 100 mm/3.94 inches
About the Printer 25 Automatic Document Feeder (ADF) Operator Panel For more information on the operator panel, see "Operator Panel" on page 70. 1 ADF Cover 2 Document Guides 3 Document Glass 4 Document Feeder Tray 1 2 3 4
26 About the Printer Securing the Printer To protect your printer from theft, you can use the optional Kensington lock.Connect the Kensington lock to the security slot on your printer. For details, see the documentation that shipped with the Kensington lock. Ordering Supplies You can order consumabl...
27 Printer Setup 5 Connecting Your Printer ............................................................. 28 6 Setting Up Your Printer............................................................... 38 7 Setting the IP Address ............................................................... 43 8 Loadin...
28 Connecting Your Printer 5 Connecting Your Printer Your Dell™ Color Multifunction Printer | E525w interconnection cable must meet the following requirements: Connection type Connection specifications Wireless IEEE 802.11b/g/n USB USB 2.0 compatible Ethernet 10 Base-T/100 Base-TX compatible Wall ja...
Connecting Your Printer 29 Connecting Printer to Computer or Network USB Connection To connect the printer to a computer: 1 Ensure that the printer, computer, and any other connected devices are turned off and unplugged from the power source/outlet. 2 Connect the smaller USB connector into the USB p...
30 Connecting Your Printer NOTE: Connect the Ethernet cable only when you need to setup a wired connection. Wireless Connection Following are the specifications for a wireless setup: You can select a method to configure a wireless setting from the following: NOTE: Connecting to the network via Ether...
34 Connecting Your Printer Reconfiguring the Wireless Setting To change the wireless setting through an Ethernet or wireless connection from your computer, perform the following. NOTE: To change the wireless setting through wireless connection, ensure that the wireless connection setting is complete...
Connecting Your Printer 35 Connecting the Telephone Line NOTE: Do not connect your printer directly to a Digital Subscriber Line (DSL). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter. 1 Plug one end of a tel...
36 Connecting Your Printer If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France and Switzerland), and you are supplied with a yellow terminator, insert the yellow terminator into the phone connector ( ). Turning on the Printer WARNIN...
38 Setting Up Your Printer 6 Setting Up Your Printer Configuring Initial Settings on the Operator Panel You need to set the language, country, time zone, date and time when you turn on printer for the first time. NOTE: When you turn on the printer for the first time, the setup wizard appears on the ...
42 Setting Up Your Printer 5 Ensure that Please Enter Date appears. Specify the current date, and then press the (Set) button. 6 Ensure that Please Enter Time appears. Specify the current time, and then press the (Set) button. 7 Press the (Set) button for specifying fax settings. If you want to skip...
Setting the IP Address 43 7 Setting the IP Address Assigning an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 192.0.2.1 . You can select the IP mode from Dual Stack and IPv4 M...
Setting the IP Address 45 Verifying the IP Address You can confirm the IP address of the printer by using the operator panel or printing the system settings. To verify that the address is active on the network, you can use the PING command from your computer. NOTE: A password is required to enter Ad...
46 Loading Paper 8 Loading Paper NOTE: To avoid paper jams, do not remove the standard 150 sheet tray while printing. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 168. 1 Hold the tray with both han...
48 Loading Paper 6 After confirming that the guides are adjusted and secured, close the dust cover and insert the tray into the printer.Inserting back the tray displays the message on the LCD panel prompting you to specify the paper size in the tray. 7 Press the button until the appropriate paper si...
Installing Printer Drivers on Computers Running Windows ® 49 9 Installing Printer Drivers on Computers Running Windows ® Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in ...
50 Installing Printer Drivers on Computers Running Windows ® 5 Select USB Cable Connection , and then click Next . The Plug and Play installation starts and the required driver and software are automatically installed. 6 Click Finish to exit the wizard when the Ready to Print! screen appears. Instal...
52 Installing Printer Drivers on Computers Running Windows ® 11 To change the printer name, enter the printer name in the Printer name text box, and then click Next . Installation starts. 12 If you do not share your printer, select Do not share this printer . If you share your printer, select Share ...
Installing Printer Drivers on Computers Running Windows ® 55 4 Select your printer or click The printer that I want isn't listed . When you select your printer, go to step 7.When you click The printer that I want isn't listed , go to step 5. 5 Select Add a printer using a TCP/IP address or hostname ...
56 Installing Printer Drivers on Computers Running Windows ® For Windows Server ® 2008 R2 1 Click Start Administrative Tools Server Manager . 2 Select Add Roles from the Action menu. 3 Select the Print and Document Services check box on the Server Roles window in the Add Roles Wizard , and t...
Installing Printer Drivers on Computers Running Windows ® 57 3 Select Add a network, wireless or Bluetooth printer . 4 In the list of available printers, select the one you want to use, and then click Next . Select the printer whose address is displayed in the form of http://IP address/ws/ . NOTE: I...
Installing Printer Drivers on Computers Running Windows ® 59 Checking the Shared Printer To check that the printer is shared: • Ensure that the printer object in the Printers, Printers and Faxes, or Devices and Printers folder is shared. The share icon is shown under the printer icon. • From a netwo...
60 Installing Printer Drivers on Computers Running Macintosh 10 Installing Printer Drivers on Computers Running Macintosh Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell Color MFP E525w Installer icon. 3 Click Continue ...
Installing Printer Drivers on Computers Running Macintosh 61 When Using IP Printing 1 Turn on the printer. 2 Ensure that your Macintosh computer is connected to the network.If you use wired connection, connect the Ethernet cable between the printer and the network.If you use wireless connection, ens...
62 Installing Printer Drivers on Linux Computers (CUPS) 11 Installing Printer Drivers on Linux Computers (CUPS) This section provides information for installing or setting up the printer driver with CUPS (Common UNIX Printing System) on Red Hat ® Enterprise Linux ® 6.1 Desktop, SUSE ® Linux Enterpri...
Installing Printer Drivers on Linux Computers (CUPS) 63 7 Select your printer name from the Model menu, and click Add Printer . The setup is complete. Printing From the Applications When you have finished setting up the queue, you can print jobs from the applications. Start the print job from the ap...
64 Installing Printer Drivers on Linux Computers (CUPS) 4 Enter the following command in the terminal window. The printer driver is uninstalled. Operation on SUSE Linux Enterprise Desktop 11 Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify...
66 Installing Printer Drivers on Linux Computers (CUPS) 5 Specify the required settings, and click Set Printer Options . 6 Enter root as the user name, enter the administrator password, and click OK . NOTE: Set the password for authority as the printer administrator before setting the printer queue....
Installing Printer Drivers on Linux Computers (CUPS) 67 Operation on Ubuntu 12.04 LTS Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options. Installing the Printer Driver 1 Select Applications System Tools Terminal . 2 ...
69 Using Your Printer 12 Operator Panel ............................................................................ 70 13 Dell™ Printer Configuration Web Tool..................................... 75 14 Understanding the Printer Menus.......................................... 117 15 Print Media Guid...
70 Operator Panel 12 Operator Panel Using the Operator Panel Buttons 1 One Touch Dial button• Calls up the stored fax number registered in the Phone Book. The first four fax numbers in the Phone Book are assigned to the buttons in row order, starting from the top corner. 2 (Copy) button • Displays t...
Operator Panel 73 Using the Numeric Keypad to Enter Characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your printer, you enter your name or your company name and telephone number. When you store speed dial or group dial numbers, you may als...
74 Operator Panel Printing a Panel Settings Page You can check the current settings of the printer menus. For details about how to print a panel settings report, see "Understanding the Printer Menus" on page 117. Changing the Language To display a different language on the operator panel: Op...
Dell™ Printer Configuration Web Tool 75 13 Dell™ Printer Configuration Web Tool Overview NOTE: This web tool is available only when the printer is connected to a network. One of the features of the Dell Printer Configuration Web Tool is the E-mail Alert setup, which sends an e-mail to you or the key...
76 Dell™ Printer Configuration Web Tool For Internet Explorer ® Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar. 2 Select Languages in the General tab. 3 Specify the display language in order of preference in the Language list. For example: • Italian (Italy) [it-...
Dell™ Printer Configuration Web Tool 77 Overview of the Menu Items Use the Dell Printer Configuration Web Tool for: Printer Status Use this menu to get feedback on the printer status. When a toner cartridge is running low, click the order supplies link on the first screen to order an additional tone...
78 Dell™ Printer Configuration Web Tool Order Supplies at: www.dell.com/supplies Contact Dell Support at: www.dell.com/support Page Display Format The layout of the page is divided into three sections. Top Frame The top frame is located on the top of all pages. When the Dell Printer Configuration We...
Dell™ Printer Configuration Web Tool 79 Left Frame The left frame is located on the left side of all pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters.The following menus are displayed in ...
80 Dell™ Printer Configuration Web Tool Right Frame The right frame is located on the right side of all pages. The contents of the right frame correspond to the menu that you select in the left frame. For details on the items displayed in the right frame, see "Details of the Menu Items" on p...
Dell™ Printer Configuration Web Tool 81 Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool . When you access these menus, the authentication window appears on the screen. Enter a user name and password of the ad...
Dell™ Printer Configuration Web Tool 83 Printer Status Use this menu to check the status of consumables, hardware, and specifications of the printer. Printer Status Purpose: To check the status of the consumables and trays. Values: Printer Events Purpose: To check the details of all alerts or indica...
84 Dell™ Printer Configuration Web Tool Printer Jobs This menu contains information on the Job List and Completed Jobs pages. These pages show the details of the status regarding each protocol or the print jobs. Job List Purpose: To confirm the print jobs that are being processed. Click Refresh to u...
Dell™ Printer Configuration Web Tool 85 Printer Settings Use this menu to display the Printer Settings Report and to configure the printer settings. The following tabbed pages are displayed at the top of the right frame. Printer Settings Report This tab contains the Menu Settings and Reports pages. ...
86 Dell™ Printer Configuration Web Tool USB Settings Purpose: To change USB settings on your printer. Values: PCL Settings Purpose: To change the PCL settings. Values: Panel Alert Tone Sets the volume of the tone that is emitted when the operator panel input is incorrect, or disables the tone. Job T...
Dell™ Printer Configuration Web Tool 87 PostScript Settings Purpose: To change printer settings that only affect jobs using the PostScript 3 Compatible emulation printer language. Values: PDF Settings Purpose: To change the PDF settings. Values: Secure Settings Panel LockPurpose: To restrict access ...
88 Dell™ Printer Configuration Web Tool Function EnabledPurpose: To enable the functions by password, and allow the user to change it. NOTE: This menu sets a password to limit the Copy, Scan, Fax, and USB-Print services. When you change the password for the Dell Printer Configuration Web Tool, click...
Dell™ Printer Configuration Web Tool 89 Copy Color Balance Purpose: To specify the default color balance level. Values: Copy Settings Purpose: To configure the copy settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Scan Defaults Purpose: To create your o...
90 Dell™ Printer Configuration Web Tool Print from USB Defaults Purpose: To create your own default settings for USB Direct Print. Output Color Purpose: To specify whether to print in black and white or print in color. Values: Pages Per Side Purpose: To print two or four pages per sheet. Values: Aut...
Dell™ Printer Configuration Web Tool 91 Values: Fax Settings Purpose: To configure the basic fax settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Resolution Standard* Suitable for documents with normal sized characters. Fine Suitable for documents conta...
Dell™ Printer Configuration Web Tool 93 Printer Maintenance This tab contains the Paper Density , Adjust Transfer Roller, Adjust Fusing Unit, Auto Registration Adjustment , Color Registration Adjustment , Clean Developer , Adjust Altitude , Reset Defaults , Non-Dell Toner , Clock Settings , and Web ...
94 Dell™ Printer Configuration Web Tool Values: Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To decrease the temperature, set negative values. To increase the temperature, set positive values.The default settings may not give the best outp...
Dell™ Printer Configuration Web Tool 95 Values: Clean Developer Purpose: To rotate the developer motor and stir the toner in the toner cartridge, to use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. Values: Adjust Altitude...
96 Dell™ Printer Configuration Web Tool Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand ...
Dell™ Printer Configuration Web Tool 97 E-mail Alert Setup Page Displays the current settings of the e-mail server. Print Server Settings This tab contains the Basic Information , Port Settings , Wireless LAN, Wi-Fi Direct , TCP/IP , SNMP , SNTP , Bonjour (mDNS) , E-mail Alert , Scan to PC , Google ...
98 Dell™ Printer Configuration Web Tool Values: Wireless LAN Purpose: To configure wireless network settings.To connect the printer to a wireless network, be sure to disconnect the Ethernet cable. NOTE: Once wireless LAN is activated, wired LAN protocol will be disabled. NOTE: Values marked by an as...
102 Dell™ Printer Configuration Web Tool SNMP Purpose: To configure the detailed settings of SNMP. Values: SNMP v1/v2c Purpose: To edit the detailed settings of SNMP v1/v2 protocol.To enter this page, click Edit SNMP v1/v2 Properties in the SNMP page. Values: WSD Port Number Sets the port number. Th...
Dell™ Printer Configuration Web Tool 103 SNMP v3 Purpose: To edit the detailed settings of SNMP v3 protocol.To enter this page, click Edit SNMP v3 Properties in the SNMP page. Values: Community Name (Trap) Sets the community name used for trap up to 31 alphanumeric characters. The original setting w...
104 Dell™ Printer Configuration Web Tool SNTP Purpose: To configure the SNTP server settings in order to perform time synchronization through SNTP. Values: Bonjour (mDNS) Purpose: To configure the detailed settings for Bonjour. Values: E-mail Alert Purpose: To configure settings for E-mail Alert . T...
Dell™ Printer Configuration Web Tool 105 Scan to PC Purpose: To specify the client when scanning data. Values: Google Cloud Print Purpose: To register the printer to Google Cloud Print. Values: Reply Address Designates the reply e-mail address for sent e-mails. SMTP Server Connection Displays the st...
106 Dell™ Printer Configuration Web Tool Proxy Server Purpose: To configure the proxy server settings. Values: AirPrint Purpose: To configure the detailed setting of AirPrint. Values: Reset Print Server Purpose: To initialize NVM (non-volatile memory) for the network feature and reboot the printer. ...
Dell™ Printer Configuration Web Tool 107 Values: Security This tab contains the Set Password , Authentication System , Kerberos Server , LDAP Server , LDAP Authentication , LDAP User Mapping , SSL/TLS , IPsec , Display Network Settings , and IP Filter (IPv4) pages. Set Password Purpose: To set or ch...
108 Dell™ Printer Configuration Web Tool LDAP Server Purpose: To specify the settings of the LDAP server. Values: LDAP Authentication Purpose: To specify the LDAP server authentication method. Values: LDAP User Mapping Purpose: To specify the settings of the LDAP user mapping. Values: Server Informa...
110 Dell™ Printer Configuration Web Tool IPsec Purpose: To specify the Security Architecture settings for Internet Protocol (IPsec) for encrypted communication to the printer. Values: NOTE: If IPsec is enabled with incorrect settings, you must disable it using the IPsec menu on the operator panel. C...
Dell™ Printer Configuration Web Tool 111 Display Network Settings Purpose: To show or hide network information in the message field of the top menu screen. Values: IP Filter (IPv4) Purpose: To specify the IP address and subnet mask to be permitted or denied access to the printer. Values: Print Volum...
112 Dell™ Printer Configuration Web Tool Address Book - Top Page Purpose: To view the Address Book entries registered on the Address Book page. Values: Address Book (Confirm/Change, Create) Purpose: To view or edit the Address Book entries on the Address Book page, or create a new entry. The followi...
114 Dell™ Printer Configuration Web Tool E-mail Group - Top Page Purpose: To view the e-mail address entries registered on the E-mail Group page. Values: E-mail Group (Confirm/Change, Create) Purpose: To view or edit the e-mail address group entries on the E-mail Group page, or create a new entry. T...
Dell™ Printer Configuration Web Tool 115 E-mail Default Setup Purpose: To set the default e-mail subject and message. Values: Server Address Server Address - Top Page Purpose: To view the server address entries registered on the Server Address page. Values: Server Address (Confirm/Change, Create) Pu...
116 Dell™ Printer Configuration Web Tool Server Address (Delete) Purpose: To delete the server address entries registered on the Server Address page. The following items are in the dialog box that appears when you click Delete on the Server Address top page. Values: Tray Settings Use this menu to se...
Understanding the Printer Menus 117 14 Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the administrator menu should be limited. This prevents unauthorized users from using the operator panel to inadvertently change t...
118 Understanding the Printer Menus Values: mm series inch series NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press to enlarge the zoom ratio or press to reduce the zoom ratio in 1% intervals. NOTE: This item is available only when Multiple-Up is se...
124 Understanding the Printer Menus Image Compression Purpose: To specify the image compression level. Values: Max E-mail Size Purpose: To specify the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes. The default is 2048 K bytes. File Naming Mode Purpose: To s...
Understanding the Printer Menus 127 MPF Purpose: To specify the paper loaded in the standard 150 sheet tray. Values: NOTE: For more information on supported paper sizes, see "Supported Paper Sizes" on page 166. Paper Size A4 (210 x 297 mm) *1 A5 (148 x 210 mm)B5 (182 x 257 mm)Letter (8.5 x 1...
Understanding the Printer Menus 129 Stored Documents List NOTE: Stored Documents feature is available only when RAM Disk under System Settings is enabled. Purpose: To print a list of all files stored for Secure Print in the RAM disk. Printing a Report/List Using the Operator Panel 1 Press the (Menu)...
Understanding the Printer Menus 131 inch series Orientation Purpose: To specify how text and graphics are oriented on the page. Values: Letter (8.5 x 11") *1 Folio (8.5 x 13")Legal (8.5 x 14")A4 (210 x 297mm)A5 (148 x 210mm)B5 (182 x 257mm)Executive (7.25 x 10.5")Envelope #10 (4.1x9....
Understanding the Printer Menus 135 PS Settings Use this menu to change printer settings that only affect jobs using the PostScript 3 Compatible printer language. PS Error Report Purpose: To specify whether to print the contents of PostScript 3 Compatible errors.The change becomes effective after th...
136 Understanding the Printer Menus PDF Settings Use this menu to change printer settings that only affect the PDF jobs. Quantity Purpose: To specify the number of copies to print. Values: Print Mode Purpose: To specify the print mode. Values: PDF Password Purpose: To specify the password to print a...
Understanding the Printer Menus 137 Output Color Purpose: To specify the color mode to color or black and white. Values: Network Use this menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network. NOTE: Values marked by an asterisk (*) are the facto...
Understanding the Printer Menus 153 RAM Disk Purpose: To allocate memory to the RAM disk file system for the Secure Print feature. The change takes effect after the printer is turned off and then on. Values: Fax Server Address Book Purpose: To specify whether to search the phone numbers from the LDA...
156 Understanding the Printer Menus Clean Developer Purpose: To rotate the developer motor and stir the toner in the toner cartridge. Values: Toner Refresh Purpose: To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. Valu...
160 Understanding the Printer Menus PS Data Format Purpose: To specify the PostScript 3 Compatible communication protocol. You can configure the PS Data Format settings for the wired network. Values: Panel Language Purpose: To specify the language to be used on the operator panel. Values: Panel Lock...
Understanding the Printer Menus 161 9 Enter the password, and then press the (Set) button. NOTE: The factory-default password is 0000. NOTE: If you ever lose or forget the password which you have set, turn off and then turn on the printer while pressing the (Menu) button to reset the password. Disab...
162 Print Media Guidelines 15 Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section...
Print Media Guidelines 163 Selecting Paper Proper paper selection helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, dry, and undamaged paper.• Before loading the paper, identify the recommended print side of the paper. This information ...
164 Print Media Guidelines Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letterhead enters the printer first. Selecting Pre-punched Paper Pre-punched paper brands can differ in the number and placement of holes and in manufacturing ...
Print Media Guidelines 165 • To load envelope in standard 150 sheet tray, the print side must be facing up.• See "Loading Envelopes" on page 171 for instructions on loading an envelope.• Use one envelope size during a print job.• Ensure that the humidity is low because high humidity (more th...
166 Print Media Guidelines Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is ...
Print Media Guidelines 167 Supported Paper Types • Plain*• Plain Side 2• Plain Thick• Plain Thick Side 2• Recycled• Recycled Side 2• Label• Covers• Covers Side 2• Envelope• Coated• Coated Side 2 * Values marked by an asterisk (*) are the factory default menu settings. Paper Type Specifications Paper...
168 Loading Print Media 16 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing.Before loading print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. NOTE: After loading p...
Loading Print Media 171 Loading Envelopes NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. NOTE: If you do not load envelopes in the standard 150 sheet tray right after they have been remo...
174 Loading Print Media Loading Print Media When Manual Duplex Printing NOTE: When printing on curled paper, straighten the paper and then load it in the standard 150 sheet tray. NOTE: You can specify the settings required for manual duplex printing on the printer driver. NOTE: PS printer driver doe...
Loading Print Media 175 Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete.Before printing a document, ensure that the output tray extension is fully extended. NOTE: When you pull out envelopes or...
176 Printing, Copying, Scanning, and Faxing 17 Printing........................................................................................ 177 18 Copying ....................................................................................... 189 19 Scanning.........................................
Printing 177 17 Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media" on p...
178 Printing Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button. NOTE: Printing is canceled only for the current job. All the following jobs will continue to print. Ca...
Printing 179 Using the Secure Print Feature You can store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. NOTE: The Secure Print feature is available only when RAM Disk under S...
180 Printing 7 Press the button until Print is highlighted, and then press the ( Set ) button. NOTE: When you delete the document in the memory, press the button until Delete is highlighted, and then press the (Set) button. NOTE: You can set the number of copies for printing in the print driver. Del...
Printing 181 You can also print a file by the following steps. a Press the (Menu) button. b Ensure that Print From USB Memory is highlighted, and then press the ( Set ) button. 3 Press the button until the desired file is highlighted, and then press the (Set) button. 4 Select printing options as req...
Printing 183 For Windows Vista ® a Click Start Connect To . b Click the printer SSID. c Enter the passphrase, and then click Connect . The mobile device will connect to the printer. For iOS a Tap Settings Wi-Fi . b Tap the printer SSID. c Enter the passphrase, and then tap Join . The mobile devi...
184 Printing 8 Select Disconnect , and then press the (Set) button. The selected device is successfully disconnected. Resetting the Passphrase 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button. 3 Press the button until Admin Menu is highlighte...
Printing 185 Mobile Printing The printer supports printing from a variety of mobile devices. Android OS Download the Dell Document Hub app for free from Google Play. Easy to use and navigate, the Dell Document Hub app enables direct printing of photos, documents web content and more, to supported De...
186 Printing 3 In the navigation panel, scroll down to Print Server Settings and click AirPrint . 4 Click Turn On AirPrint in the Enable AirPrint field. The printer is ready for AirPrint. NOTE: If the Enable AirPrint check box is not active, it means that both Bonjour (mDNS) and IPP are already set ...
Printing 187 When using the Dell Printer Configuration Web Tool 1 Launch the Dell Printer Configuration Web Tool by entering IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" on page 75 and "Starting the Dell Pri...
188 Printing Printing From Google Chrome The following procedure uses the Google Chrome browser on a Windows ® PC as an example. 1 Open the Google Chrome browser. 2 Open the web page or e-mail that you want to print. 3 Click or (varies depending on the version of the Google Chrome browser) in the to...
Copying 189 18 Copying NOTE: If the Function Enabled setting for COPY is set to On(Password) , you need to enter the four digit password to use the copy function. If the Function Enabled setting for COPY is set to Off , the copy function is disabled. For details, see "Function Enabled" on pa...
Copying 191 Making Copies From the ADF CAUTION: Do not load more than 15 sheets into the ADF or allow more than 15 sheets to be fed to the ADF output tray. The ADF output tray should be emptied before it exceeds 15 sheets or your original documents may be damaged. NOTE: To get the best scan quality,...
Copying 195 Lighter/Darker To adjust the contrast to make the copy lighter or darker than the original: 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first.ORPlace a single document face down on the document glass, and close the document cover.For details about ...
Copying 199 Copying an ID Card You can copy both sides of ID card on one side of a sheet of paper in its original size by selecting Start ID Copy . To make a copy: 1 Place an ID card facing down on the document glass, and close the document cover.For details about loading a document, see "Making...
200 Scanning 19 Scanning Scanning Overview NOTE: If the Function Enabled setting for SCAN is set to On(Password) , you need to enter the four digit password to use the scan function. If the Function Enabled setting for SCAN is set to Off , the scan function is disabled. For details, see "Functio...
Scanning 201 Scanning From the Operator Panel - Using Web Services on Devices (WSD) If the printer is connected to a computer via network using Web Services on Devices (WSD) protocol, you can use the protocol to send scanned images to a computer. NOTE: You need to connect the printer and your comput...
202 Scanning Scanning Using the TWAIN Driver Your printer supports the TWAIN driver for scanning images. TWAIN is one of the standard components provided by Windows Vista ® , Windows ® 7, Windows ® 8, Windows ® 8.1, Windows Server ® 2003, Windows Server ® 2008, Windows Server ® 2008 R2, Windows Serv...
Scanning 203 Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the WIA driver for scanning images. WIA is one of the standard components provided by Windows ® operating systems and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver all...
204 Scanning Scanning to a Computer or Server via SMB/FTP Overview The Scan to Network Folder feature allows you to scan documents and send the scanned document to a network computer via the FTP or SMB protocol. You can select the kind of server and specify a destination to store the scanned documen...
206 Scanning Confirming a Login Name and Password When Using SMB The Scan to Network Folder feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password. If you do not use a password for your user login, you need to create a pas...
Scanning 207 For Windows Server ® 2008 R2 1 Click Start Control Panel . 2 Select User Accounts . 3 Click User Accounts . 4 Click Create a password for your account and add in a password for your user login account. For Mac OS X 10.6, OS X 10.7, OS X 10.8, OS X 10.9, and OS X 10.10 1 Click System...
Scanning 209 11 Click OK . NOTE: To add sub-folders, create new folders in the shared folder you have created. Example: Folder name: MyShare , Second-level folder name: MyPic , Third-level folder name: John You should now see MyShare\MyPic\John in your directory. After you created a folder, go to ...
210 Scanning From the Dell Printer Configuration Web Tool 1 Open a web browser. 2 Enter the IP address of the printer in the address bar and click Go . The printer's web page appears. NOTE: For details on how to check the IP address of the printer, see "Verifying the IP Address" on page 45. ...
Scanning 213 6 Click Tool New (Device Address Book) Server . The Server Address dialog box appears. To fill in the fields, enter the information as follows: 1 Name Enter a friendly name that you want to display on the Address Book. 2 Server Type Select Computer if you store the document in a...
Scanning 215 Sending the Scanned File to a Computer or Server 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first.ORPlace a single document face down on the document glass, and close the document cover.For details about loading a document, see "Making Copies...
216 Scanning 2 Load the document(s) face up into the ADF with the top edge of the document(s) in first.ORPlace a single document face down on the document glass, and close the document cover.For details about loading a document, see "Making Copies From the ADF" on page 191 or "Making Cop...
218 Scanning 6 Enter a name and e-mail address in the Name and E-mail Address fields. 7 Click Apply New Settings . Sending an E-mail With the Scanned File 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first.ORPlace a single document face down on the document gla...
Faxing 221 20 Faxing NOTE: If the Function Enabled setting for FAX is set to On(Password) , you need to enter the four digit password to use the fax function. If the Function Enabled setting for FAX is set to Off , the fax function is disabled. For details, see "Function Enabled" on page 158...
222 Faxing You can enter alphanumeric characters using the numeric keypad, including special symbols by pressing the 1, *, and # buttons.For details on how to use the numeric keypad to enter alphanumeric characters, see "Using the Numeric Keypad to Enter Characters" on page 73. 10 Press the ...
Faxing 223 Setting Sounds Speaker Volume 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button. 3 Press the button until Admin Menu is highlighted, and then press the (Set) button. 4 Press the button until Fax Settings is highlighted, and then pre...
224 Faxing Available Fax Settings Options You can use the following settings options for configuring the fax system: Option Description Receive Mode Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone, and then pressing the remot...
Faxing 225 Prefix Dial NOTE: Prefix Dial only supports the environment where you send a fax to the external line number. To use Prefix Dial, you must do the following from the operator panel. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the (Set) button. ...
226 Faxing 8 Press the button until Prefix Dial is highlighted, and then press the (Set) button. 9 Press the button until On is highlighted, and then press the (Set) button. 10 Press the (Back) button to return to the previous menu. 11 Press the button until Prefix Dial Num is highlighted, and then ...
Faxing 227 5 Configure the fax settings as necessary.Settings such as resolution and contrast are available. For details about setting items, see "Setting Fax Options" on page 227. 6 Press the button until On is highlighted, and then press the (Set) button. 7 Enter the fax number of the remo...
228 Faxing 5 Press the button to select the desired setting, and then press the (Set) button. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Lighter/Darker To adjust the contrast to make the fax lighter or darker than the original: 1 Press the (Fax) button. 2 Specify a...
Faxing 229 Sending a Delayed Fax You can save scanned documents for transmission at a specified time in order to take advantage of lower long distance rates. 1 Load the document(s) face up into the ADF with the top edge of the document(s) in first.ORPlace a single document face down on the document ...
Faxing 231 7 Specify the destination for the recipient in one of the following ways:• Enter a name and phone number directly.• Select a recipient from the Phone Book saved on your computer.• Select a recipient from a database other than the Phone Book.For more information on how to specify the desti...
232 Faxing 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell Color MFP E525w Fax . 3 Specify the fax settings. NOTE: The settings done here are only applied to a single fax job. 4 Click Print . The Set/Check Fax Transmission dialog box ap...
Faxing 233 Receiving a Fax About Receiving Modes There are five receiving modes: Telephone , Fax , Telephone/Fax , Ans Machine/Fax , and DRPD . NOTE: To use the Telephone/Fax mode or Ans Machine/Fax mode, attach an external telephone or answering machine to the phone connector ( ) on the back of you...
234 Faxing Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing the two- digit keys once again.The remote receive code is set to Off at the factory. You can change the two-digit number to whatever you choose. For details on changing the code, see...
Faxing 235 Automatic Dialing Speed Dial You can store up to 99 frequently dialed numbers in speed dial locations (01– 99). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool . S...
Faxing 239 4 Configure the fax settings as necessary. Settings such as resolution and contrast are available. To configure these settings, press the button until Preferences is highlighted, and then press the (Set) button. For details about setting items, see "Setting Fax Options" on page 22...
240 Faxing To print received documents: 1 Press the (Menu) button. 2 Press the button until Job Status is highlighted, and then press the (Set) button. 3 Press the button until Secure Receive is highlighted, and then press the (Set) button. 4 Enter the password, and then press the (Set) button. The ...
Faxing 241 • Set your printer to the Ans Machine/Fax mode and set Auto Rec Ans/FAX to specify the time for the TAD. • Turn off the computer modem's fax-receive feature.• Do not use the computer modem if your printer is sending or receiving a fax.• Follow the instructions provided with your computer ...
242 Know Your Printer 21 Understanding Your Printer Software ................................... 243 22 Using Digital Certificates ......................................................... 244 23 Understanding Printer Messages .......................................... 248 24 Specifications ...........
Understanding Your Printer Software 243 21 Understanding Your Printer Software Use the Software and Documentation disc that shipped with your printer to install a combination of software programs, depending on your operating system. For details on how to use your software, click FAQ or Help of each ...
244 Using Digital Certificates 22 Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data.To use digital certificates, set the digital certificate on the printer, and then enable various SSL/TLS communication. NOTE: F...
Using Digital Certificates 245 Exporting a Certificate Signing Request (CSR) NOTE: To export a CSR from the printer, SSL/TLS Server Communication must be enabled with a self-signed certificate. For details, see "Preparing to Use HTTPS Communication" on page 244. NOTE: If you are using a PKCS...
246 Using Digital Certificates Managing the Digital Certificate You can confirm or delete a digital certificate set on the printer. Confirming the Settings of a Digital Certificate 1 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For mor...
Using Digital Certificates 247 Setting the SSL/TLS Communication Feature Enabling the SSL/TLS Communication Between the Printer and Client Computers Setting the server certificate in the printer enables the encrypted communication for when client computers access the printer to view or change its se...
248 Understanding Printer Messages 23 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear the messages. CAUT...
Specifications 255 24 Specifications Operating System Compatibility Your Dell™ Color Multifunction Printer | E525w is compatible with Microsoft ® Windows Vista ® , Windows Vista ® 64-bit Edition, Windows ® 7, Windows ® 7 64-bit Edition, Windows ® 8, Windows ® 8 64-bit Edition, Windows ® 8.1, Windows...
256 Specifications Page Description Language (PDL)/Emulation, Operating System, and Interface MIB Compatibility A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administra...
Specifications 257 Altitude NOTE: For more information on adjusting the altitude, see "Adjust Altitude" on page 95. Cables Your interconnection cable must meet the following requirements: Print Specifications Operating Up to 3,100 m (10,000 feet) Storage 70.9275 Kpa Connection type Connectio...
258 Specifications Copy Specifications Scanner Specifications Item Description Copy resolution Document glass: 600 x 600 dots/25.4 mm (1 inch) ADF: 600 x 300 dots/25.4mm (1 inch) (Same for Color/Black&White) Copy speed Color 18 cpm or more, Black&White 18 cpm or more (When using the document...
Specifications 259 Facsimile Specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN), Private Branch Exchange (PBX) Data coding Black&White: 1bit, JBIG, MMR, MR, MH encoding Color: Not supported Max modem speed 33.6 Kbps Transmission s...
260 Maintaining Your Printer 25 Maintaining Your Printer .......................................................... 261 26 Clearing Jams ............................................................................ 276
Maintaining Your Printer 261 25 Maintaining Your Printer Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and mainte...
262 Maintaining Your Printer Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables in: • Temperatures greater than 40°C (104°F).• An environment with extreme changes in humidity or temperature.• Direct sunlight.• Dusty places.• A car f...
264 Maintaining Your Printer Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner c...
Maintaining Your Printer 265 4 Close the toner access cover. 5 Turn on the printer. Cleaning Inside the Printer WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in ...
268 Maintaining Your Printer 10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the operator panel. 1 Ensure that the printer is turned off. 2 Push the re...
Maintaining Your Printer 269 3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. 5 Turn on the printer. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new ...
270 Maintaining Your Printer 7 Ensure that Are You Sure? is displayed, press the button to select Yes , and then press the (Set) button.Auto adjust is performed. Tool Box 1 Click Start All Programs Dell Printers Dell Printer Hub . Dell Printer Hub opens. 2 Select Dell Color MFP E525w print dri...
Maintaining Your Printer 271 When the value is not 0, enter the value according to the procedure in "Entering Values" on page 271. Entering Values Tool Box Using the Tool Box , enter the values that you found in the color registration chart to make adjustments. 1 Click Start All Programs...
272 Maintaining Your Printer 6 Clear the On check box for Auto Registration Adjustment . 7 Select the value with the straight line, and then click Apply New Settings . 8 Click Start next to Print Color Regi Chart . The color registration chart is printed with the new values. 9 Adjust the values for ...
274 Maintaining Your Printer 5 Close the document cover. Cleaning the ADF Feed Roller Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals. 1 Open the ADF cover.
276 Clearing Jams 26 Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines" on page 162 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample fir...
Clearing Jams 277 Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1 Scanner Unit 2 Fusing Unit 3 Levers 4 Rear...
278 Clearing Jams Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Informatio...
282 Clearing Jams Clearing Paper Jams From the Front of the Printer WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information . NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the p...
284 Clearing Jams 5 Close the rear cover. Clearing Paper Jams From the Output Tray WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information . WARNING: To prevent electric shock, always turn off the printer and disconnect the pow...
288 Troubleshooting 27 Troubleshooting ......................................................................... 289
Troubleshooting 289 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet.• The printer is turned on.• The...
Troubleshooting 291 Print Quality Problems NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understand...
292 Troubleshooting Toner Smears or Print Comes Off/Stain on Back Side Action Yes No 1 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. a On the General or Paper/Output tab in Printing Preferences of the p...
Troubleshooting 293 Random Spots/Blurred Images The Entire Output Is Blank If this issue appears, contact Dell. Streaks Appear on the Output If this issue appears, contact Dell. Action Yes No 1 Ensure that the toner cartridges are installed correctly. See "Installing a Toner Cartridge" on pa...
294 Troubleshooting Pitched Color Dots If this issue appears, contact Dell. Vertical Blanks Mottle Action Yes No 1 Clean inside the printer and performing test print. a Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 265. b Click Print Test Page ...
Troubleshooting 295 Ghosting Action Yes No 1 Adjust the transfer bias. a Launch the Tool Box , and click Registration Adjustment on the Printer Maintenance tab. b Click Chart Print . c Click Ghost Configuration Chart . The ghost configuration chart is printed. d Click Adjust Transfer Roller . e Sele...
296 Troubleshooting Fog Bead-Carry-Out (BCO) Action Yes No 1 Is the whole page printed light? Contact Dell. Go to action 2. 2 Start Clean Developer . a Launch the Tool Box , and click Clean Developer on the Printer Maintenance tab. b Click Start . Is the problem recovered? The task is complete. Go t...
Troubleshooting 297 Auger Mark Wrinkled/Stained Paper Action Yes No 1 The toner cartridges may be low or need to be replaced. a Check if the LCD panel on the operator panel shows the message prompting you to replace a toner cartridge. b Replace the toner cartridges as necessary. Is the problem recov...
298 Troubleshooting The Top Margins Are Incorrect 3 Check the crease. Is the crease within 30 mm of the four edges of the envelope? This type of crease is considered normal. Your printer is not at fault. If the envelope is 220 mm or longer (C5 or Envelope #10), go to action 4a. If the envelope is sh...
Troubleshooting 299 Color Registration Is Out of Alignment Action Yes No 1 Execute auto color registration adjustment. a Launch the Tool Box , and click Registration Adjustment on the Printer Maintenance tab. b Clear the On check box for Auto Registration Adjustment . c Click Start next to Auto Corr...
300 Troubleshooting Protrudent/Bumpy Paper Jam Misfeed Jam Action Yes No 1 Clean up the fusing unit. a Load one sheet of paper in the standard 150 sheet tray, and then print a solid image all over paper. b Load the printed sheet with the side to be printed on facing down, and then print a blank shee...
302 Troubleshooting Copy Problem Fax Problems Problem Action A document loaded in the ADF cannot be copied. Ensure that the ADF cover is firmly closed. Vertical lines appear on the outputs when you copy using the ADF. Clean the ADF glass. See "Cleaning the Scanner" on page 272. Problem Actio...
Troubleshooting 303 Scanning Problems Documents are not stored in the memory. There may not be enough memory to store the document. If the display shows a Memory Full message, delete any documents you no longer need from the memory and then restore the document, or wait for the job in progress (e.g....
Troubleshooting 305 Digital Certificate Problems Cannot scan using TWAIN or WIA on a Windows Server ® 2012 or Windows Server ® 2012 R2 computer. Install the Desktop Experience feature on the computer.To install Desktop Experience: 1 Click Server Manager from the Start screen. The Server Manager scre...
306 Troubleshooting Wi-Fi Direct Problems Scanner Driver/Printer Utility Problems Wireless Problems Problem Action The device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the printer and the device. See "Disconnecting Wi-Fi Direct Netwo...
Troubleshooting 307 Other Problems Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.You need to know the model type and Service Tag number of your printer. See the label located inside the side door of ...
308 Appendix Appendix..................................................................................... 309
Appendix 309 Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default conf...
310 Appendix Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see www.dell.com/support . Recyc...
Appendix 311 New Zealand PTC200 Warnings General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does...
312 Appendix USA/Canada Wi-Fi Warnings Class B: FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection a...
Appendix 313 Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimize...
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