Dell 4000 - Manuals

C o n t e n t s 5 Windows Error Messages . . . . . . . . . . . . . . . . . . . . . . 3 9 General Program Problems . . . . . . . . . . . . . . . . . . . . . 4 0 A program crashes . . . . . . . . . . . . . . . . . . . . . . . 4 0 A program stops responding . . . . . . . . . . . . . . . . . . . 4 0 A s...

S a f e t y I n s t r u c t i o n s 7 Safety Instructions Use the following safety guidelines to help protect yourself and your computer. For comfort and efficiency, observe the ergonomic guidelines in "Sitting Comfortably at Your Computer" in the Tell Me How help file. When Using Your Compu...

10 S a f e t y I n s t r u c t i o n s w w w .d e ll .co m | s u p p o rt .d e ll.c o m • Clean the display with a soft, clean cloth and commercial window cleaner that does not contain wax or abrasives. Apply the cleaner to the cloth; then stroke the cloth across the display in one direction, moving...

S a f e t y I n s t r u c t i o n s 11 In addition, take note of these safety guidelines when appropriate: • When you disconnect a cable, pull on its connector, not on the cable itself. As you pull connectors apart, keep them evenly aligned to avoid bending any pins. Also, before you connect a cable...

w w w .dell.com | suppor t.dell.c o m 1 S E C T I O N 1 S e t t i n g U p Setting Up Dellnet™Connecting a PrinterTurning Off the ComputerUsing the Modular BaySetting Up the APR to Connect to a Network

14 S e t t i n g U p w w w .d e ll .co m | s u p p o rt .d e ll.c o m HINT: Dellnet is not available in certain regions. Setting Up Dellnet ™ To set up Dellnet Internet Access Service, double-click the Dellnet Signup icon on the Microsoft ® Windows ® desktop and follow the instructions that appear o...

S e t t i n g U p 15 Sending and Receiving E-Mail • Double-click the Outlook Express icon to initiate a connection to the Internet through Dellnet. • Always check the address of each recipient when sending e-mail. Otherwise, your e-mail is returned to you. • Be sure that the person who is sending e-...

16 S e t t i n g U p w w w .d e ll .co m | s u p p o rt .d e ll.c o m Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructio...

S e t t i n g U p 17 2 Attach the parallel printer cable to the parallel port connector on the computer and tighten the two screws. Attach the cable to the parallel connector on the printer and snap the two clips into the two notches. 3 Turn on the printer and then turn on the computer. If the Add N...

18 S e t t i n g U p w w w .d e ll .co m | s u p p o rt .d e ll.c o m USB Printer HINT: You can connect USB devices while the computer is turned on. 1 Install the printer driver if necessary (see page 16). 2 Attach the USB printer cable to the USB port connector on the computer and the printer. The ...

S e t t i n g U p 19 Windows 98 1 Save and close any open files and exit any open programs. 2 Click the Start button and then click Shut Down. 3 In the Shut Down Windows window, click Shut down and then click OK.The computer automatically turns off after the shutdown process finishes. Using the Modu...

S e t t i n g U p 21 Swapping Devices While Windows Is Running NOTICE: To prevent irreparable damage to the docking connector, do not replace devices while the computer is connected to an APR. In Microsoft Windows 98 or Windows Me 1 Right-click the Softex BayManager icon on the Microsoft Windows tas...

22 S e t t i n g U p w w w .d e ll .co m | s u p p o rt .d e ll.c o m Setting Up the APR to Connect to a Network HINT: A network adapter is also referred to as a network interface controller (NIC). NOTICE: Do not install a NIC or a NIC/modem combination PC Card until you complete the advanced port r...

S e t t i n g U p 23 Setting Up the APR for Windows 2000 NOTICE: Do not install the drivers from the CD that is shipped with the APR. The network adapter will not work if they are installed. 1 If the computer is on, shut down the operating system and turn off the computer (see page 18). 2 Disconnect...

w w w .dell.com | suppor t.dell.c o m 2 S E C T I O N 2 S o l v i n g P r o b l e m s Finding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Display ProblemsSound and Speaker ProblemsPrinter ProblemsModem ProblemsScanner ProblemsTouch Pad ProblemsExternal Keyboard Proble...

26 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. HINT: If you have a problem with an external device, see the device docume...

28 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Accessing Help Files T O A C C E S S T H E Tell Me How H E L P F I L E 1 Click the Start button, point to Dell Documents, and then click Tell Me How. T O A C C E S S W I N D O W S 2 0 0 0 H E L P 1 Click the Start butt...

S o l v i n g P r o b l e m s 29 Power Problems HINT: See the Tell Me How help file for information on standby mode. C H E C K T H E P O W E R L I G H T — When the power light is blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button ...

30 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Start-Up Error Messages Video and Display Problems If the display is blank O P E R A T I N G S Y S T E M N O T F O U N D — Call Dell for technical assistance (see page 75). I N S E R T B O O T A B L E M E D I A — The o...

S o l v i n g P r o b l e m s 31 If the display is difficult to read A D J U S T T H E B R I G H T N E S S — See the Tell Me How help file (see page 28) for instructions on adjusting the brightness. M O V E T H E S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If your ext...

32 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Sound and Speaker Problems Integrated Speakers External Speakers HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not tu...

S o l v i n g P r o b l e m s 33 Printer Problems If you cannot print to a parallel port printer R U N T H E S P E A K E R S E L F - T E S T — Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for self-test instructions. M O V E T H E S U B W O O F E R A W ...

34 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m If you cannot print to a USB printer Modem Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. V E R I F Y T H E P R I N T E ...

S o l v i n g P r o b l e m s 35 Scanner Problems Touch Pad Problems C H E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to the modem. C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you are using a line that is 3 m (10 ft) or more i...

36 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m External Keyboard Problems Unexpected Characters Drive Problems If you cannot save a file to a floppy disk HINT: For information on saving files to a floppy disk, see the Tell Me How help file (see page 28). D I S C O ...

S o l v i n g P r o b l e m s 37 If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. not write-protected back of floppy disk write-protected E N S U R E T H A T W I N D...

38 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m If you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If the CD-RW drive stops writing HINT: If you must disable standby mode to write to a CD-RW dri...

S o l v i n g P r o b l e m s 39 Network Problems Windows Error Messages C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack. C H E C K T H E N E T W O R K L I G H T S O N T...

40 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m General Program Problems A program crashes A program stops responding N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N — You have too many programs open. Clo...

S o l v i n g P r o b l e m s 41 A solid blue screen appears Internet Connection Problems If you have a problem with your Dellnet account T U R N T H E C O M P U T E R O F F — If the computer does not respond to a keystroke or a proper shutdown (see page 18), press the power button until the compute...

42 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m E-Mail Problems If Your Computer Gets Wet CAUTION: Per form this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC...

S o l v i n g P r o b l e m s 43 CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dr y before continuing with the remainder of this procedure. 10 Ground yourself by touching one of the metal connectors on the back of the computer. 11 Replace the memory modules, the m...

44 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Resolving Other Technical Problems Reinstalling Drivers and Utilities NOTICE: The Dell support website, http://support.dell.com, and the Drivers and Utilities CD provide approved drivers for Dell™ computers. If you ins...

S o l v i n g P r o b l e m s 45 Reinstalling Windows Reinstalling Windows Me and Windows 98 NOTICE: The Operating System CD provides options for reinstalling your Windows Me or Windows 98 Second Edition (SE) operating system. The options can potentially overwrite files installed by Dell and possibl...

46 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m 12 In the User Information window, type your name and, if applicable, company name, and then click Next.The Name field must be completed; the Company Name field is optional.The License Agreement window appears. 13 Clic...

48 S o l v i n g P r o b l e m s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Recreating the Hibernate File (Windows 98 Only) HINT: Windows Me and Windows 2000 recreate the hibernate file automatically. When hibernate mode is activated, all system data is stored in the hibernate file on your har...

S o l v i n g P r o b l e m s 49 Delete the Old Hibernate File 1 Boot your computer from the Drivers and Utilities CD as described on page 48. 2 At the R:\DIAGS prompt, type cd\ and press <Enter>. 3 At the R:\ prompt, type cd\win98\suspend and press <Enter>. 4 Type rms2d and press <En...

w w w .dell.com | suppor t.dell.c o m 3 S E C T I O N 3 A d d i n g P a r t s Replacing the Palm RestsReplacing the Display CoverUsing the Advanced Port ReplicatorAdding MemoryReplacing a Hard Drive

52 A d d i n g Pa r t s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Replacing the Palm Rests 1 Save and close any open files, exit any open programs, and shut down the computer (see page 18). 2 If the computer is connected (docked) to an advanced port replicator (APR), undock it (see page 59). ...

54 A d d i n g Pa r t s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Replacing the Display Cover 1 Gently slide your index fingers under the straight edge of the display cover until the cover pops out. 2 Slide the display cover towards the back of the computer. 3 To replace the display cover, in...

A d d i n g Pa r t s 55 Connecting External Devices to the APR HINT: If the cable connector from the external device has thumbscrews, be sure to tighten them to ensure a proper connection. 1 See the following illustrations for connector locations. 2 Connect the external devices to an electrical outl...

A d d i n g Pa r t s 59 Undocking the Computer NOTICE: If you do not have a charged battery installed in the computer when you undock the computer, you may lose unsaved data. NOTICE: If you do not use correct undocking procedures, you may lose data and the computer may not restart. 1 Save and close ...

60 A d d i n g Pa r t s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Monitor Stand HINT: Be sure that the back legs on the monitor stand engage the slots on either side of the APR base. NOTICE: The stand supports monitors that weigh up to 45.3 kg (100 lb). Heavier monitors may damage the stand, ...

A d d i n g Pa r t s 61 Adding Memory You can increase your computer memory by installing memory modules on the system board. See page 68 for information on the type of memory supported by your computer. HINT: Memory modules purchased from Dell are covered under your computer warranty. Your computer...

A d d i n g Pa r t s 63 8 Replace the cover and tighten the screws. 9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 10 Turn on the computer.As the computer boots, it will detect the additional memory and automatically update the system ...

A d d i n g Pa r t s 65 8 Replace and tighten the screw you removed in step 3. 9 Install the Dell-provided operating system (see page 45). 10 Install the Dell-provided drivers and utilities (see page 44). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original foam packagin...

w w w .dell.com | suppor t.dell.c o m 4 S E C T I O N 4 A p p e n d i x SpecificationsStandard SettingsContacting DellRegulatory InformationWarranty and Return Policy InformationMacrovision Product Notice

68 A p p e n d i x w w w .d e ll .co m | s u p p o rt .d e ll.c o m Specifications Microprocessor Microprocessor types Intel ® Mobile Pentium ® III Intel Mobile Celeron™ Internal cache 256 KB External bus frequency 100 MHz Math coprocessor internal to the microprocessor System Information System chi...

74 A p p e n d i x w w w .d e ll .co m | s u p p o rt .d e ll.c o m Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work i...

A p p e n d i x 75 Viewing the System Setup Pages 1 Turn on (or restart) your computer. 2 When the Dell logo appears, press <F2> immediately.If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer (see page 18) and try...

88 A p p e n d i x w w w .d e ll .co m | s u p p o rt .d e ll.c o m Returning Items for Warranty Repair or Credit 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the ...

90 A p p e n d i x w w w .d e ll .co m | s u p p o rt .d e ll.c o m Información para NOM (únicamente para México) La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma Oficial Mexicana (NOM): Warran...

A p p e n d i x 91 Macrovision Product Notice The following product notice applies to the Macrovision Corporation product that is included with the DVD-ROM drive: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectu...

I n d e x 93 I n d e x A APR connecting to a network, 22docking the computer, 54 audio. See sound B BIOS, 74 C CD drive fixing problems, 37 CD-RW drive fixing problems, 38 characters unexpected, 36 computer crashes, 40error messages, 30specifications, 68turning off, 18 contact numbers, 75crashes, 40...