Crestron TPS-15G-QM - Manuals

Page 2 - 5 Volvo Drive

This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc.

Page 3 - Contents; Isys; Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Contents Isys ® G-Series Touchpanels: TPS-12G/15G/17G-QM 1 Introduction ............................................................................................................................... 1 Features and Functions ......................

Page 5 - Introduction; For simplicity within this guide, the Crestron

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Isys ® G-Series Touchpanels: TPS-12G/15G/17G-QM Introduction For simplicity within this guide, the Crestron ® Isys ® G-Series touchpanels are referred to as TPS-12G/15G/17G-QM, except where noted. Crestron Isys G-Series touchpanels deliver a hi...

Page 6 - Features and Functions

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Features and Functions • 12, 15 and 17 inch active matrix touchscreen displays • 24-bit Isys graphics • Screen resolutions: TPS-12G-QM 800 x 600, TPS-15G-QM 1024 x 768, TPS-17G-QM: 1280 x 768 • Synapse™ image rendering algorithm • Windows ® Sid...

Page 7 - Interactive Annotation

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Touch-the-PC Crestron exclusive “Touch-the-PC” technology allows real-time touchpanel navigation of any Windows PC through a direct high-speed serial connection. Interactive Annotation Built-in annotation capability allows presenters to write o...

Page 8 - Functional Tiltcase Design

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Functional Tiltcase Design The stylish tiltcase housing allows smooth tilt adjustment from 45 to 90 degrees and features an integral cable strain relief system and rear cover to secure and hide the connections at the back of the touchpanel. Fiv...

Page 9 - Applications

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Applications The following diagram shows a TPS-12G/15G/17G-QM in a lecture hall application. TPS-12G/15G/17G-QM in a Lecture Hall Application (TPS-15G-QM Shown) For more information on this and other QM applications, refer to the latest revisio...

Page 10 - Internal Block Diagram

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Internal Block Diagram The following diagram represents the switching abilities of the TPS-12G/15G/17G-QM. The diagram depicts the video, audio and connectivity paths available. Internal Block Diagram of the TPS-12G/15G/17G-QM 6 • Isys ® G-Seri...

Page 11 - Specifications; SPECIFICATION DETAILS

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Specifications Specifications for the TPS-12G/15G/17G-QM are listed in the following table. TPS-12G/15G/17G-QM Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size TPS-12G-QM: 12 inch (30.5 cm) ...

Page 14 - Physical Description

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Physical Description This section provides information on the connections, controls and indicators available on your TPS-12G/15G/17G-QM. TPS-12G-QM Physical View 10 • Isys ® G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Page 19 - CONNECTORS

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 BUTTONS 2 (4) Backlit “hard key” buttons, programmable (1) Backlit hard reset button, reboots the touchpanel 2 HEADPHONES 3 (1) 3.5 mm TRS mini phone...

Page 20 - PIN

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 6 24 VDC 4, 5 (1) 2.1 mm barrel DC power jack, 24 Volt DC power input 7 NET 4 Four-position terminal block connector, Cresnet slave port; C...

Page 23 - Industry Compliance; Federal Communications Commission (FCC) Compliance Statement; Reorient or relocate the receiving antenna.

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Industry Compliance As of the date of manufacture the TPS-12G/15G/17G-QM has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commissio...

Page 24 - Setup; Network Wiring; Cresnet; QuickMedia Wiring

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Setup Network Wiring When wiring the network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredi...

Page 25 - Do not untwist the two wires in a single pair for more than 1/3-1/2”; QM IN 2; does not have delay skew compensation (as does; QM IN 1; SIGNAL TYPE; making Cresnet connections.

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels NOTE: Do not untwist the two wires in a single pair for more than 1/3-1/2” (0.84-1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires. The aggregate cable length of a signal path originating...

Page 27 - Identity Code; Net ID; Configuring the Touchpanel

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Identity Code Net ID The Net ID of the TPS-12G/15G/17G-QM has been factory set to 03 . The Net IDs of multiple TPS-12G/15G/17G-QM devices in the same system must be unique. The NET ID is set using the internal setup menu (refer to “Interface Me...

Page 28 - Calibration Menu; Touch; Perform Calibration; . The message “Touch Upper Left” appears centered on

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM MAIN MENU Calibration Menu CALIBRATION MENU Touch Perform Calibration . The message “Touch Upper Left” appears centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to i...

Page 29 - Setup Menu; Advanced Options Menu; Advanced Options

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels hair in the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen to conclude calibration and return to the CALIBRATION MENU. ...

Page 30 - Return; to go back to the SETUP MENU.; Graphics Options; to enter the GRAPHICS MENU.

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM controls allow you to select the speed at which screen and backlight levels change when you select a different screen or backlight brightness. Touch Return to go back to the SETUP MENU. ADVANCED OPTIONS MENU Touch Graphics Options to enter the ...

Page 32 - HIGH; Interface Menu; Interface

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Key Backlight Settings The Key Backlight Settings menu provides – and + controls to adjust Current Key Backlight Level , High Brightness Level , Medium Brightness Level and Low Brightness Level . The Press To Trigger Level Now buttons allow for...

Page 34 - Ethernet Setup Menu; DHCP

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Ethernet Setup Menu Touching the Ethernet button on the SETUP MENU displays the ETHERNET SETUP MENU. This menu provides information on the Current IP Address and Ethernet link status, along with buttons for DHCP Enable and Disable and, when DHC...

Page 35 - Each of the

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels ETHERNET SETUP MENU (DHCP Disabled) Each of the Static IP Options has its own menu, as shown in the illustrations below and on the following page. ETHERNET STATIC IP SETTINGS Operations Guide – DOC. 6415B Isys ® G-Series Touchpanels: TPS-12G/15...

Page 37 - The touchpanel allows for one of four RS-232 communication modes:; Console; (communication of touch coordinates to an external device); Mouse Input; (allows a mouse to control the touchpanel); External Touch Input; (allows another device to control the touchpanel); Save and Return; to save the RS-232 settings and go back to the SETUP MENU.

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels RS-232 Menu The touchpanel allows for one of four RS-232 communication modes: • Console (i.e. loading projects and firmware) • Touch Output (communication of touch coordinates to an external device) • Mouse Input (allows a mouse to control the ...

Page 38 - General Audio Setup; GENERAL; Mute

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM General Audio Setup To open the GENERAL AUDIO SETUP menu touch Audio on the SETUP MENU. The GENERAL AUDIO SETUP menu offers a series of buttons that adjust the volume level as indicated by the gauges. Speaker Volume , Key Click Volume , WAV Vol...

Page 39 - Play Test WAV File; QM Inputs; Prog Volume; QM Audio 1

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels General Audio Setup Details (Continued) GENERAL AUDIO SETUP SCREEN CONTROL DESCRIPTION Speaker Volume The volume of both audio inputs (key click and WAV) is affected by the Speaker Volume control. If the Speaker Volume control is set to 100% th...

Page 40 - QM AUDIO; To open the QM AUDIO OUTPUT SETUP menu, touch; QM Output; on the; Restore Default Audio Settings; button returns all audio parameters for the QM

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM QM AUDIO INPUT SETUP Refer to the following table for additional QM AUDIO INPUT SETUP menu details. QM Audio Input Setup Details QM AUDIO INPUT SETUP SCREEN CONTROL DESCRIPTION INPUT SELECT QM AUDIO 1 QM AUDIO 2 Selects QM audio source. This se...

Page 42 - QM Setup; To open the QM SETUP menu, touch; QM; on the SETUP MENU. The QM SETUP; to go back to the SETUP; Refer to the following table for additional QM SETUP menu details.; QM SETUP

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM QM Setup To open the QM SETUP menu, touch QM on the SETUP MENU. The QM SETUP menu offers controls for selecting QM Audio Input, QM Setup channels and video type for each QM Setup channel. After these parameters have been set, touch Return to go...

Page 45 - Video Setup; QM Audio; or; QM Audio 2; or manually choose; RGB; as an; VIDEO SETUP; Setup Video 1

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Video Setup These touchpanels can display two fully scalable and movable, full motion video windows, each supporting standard video, HDTV and high-resolution RGB signals from external AV and computer sources. These units use auto-detect for com...

Page 46 - The following screen is displayed when; Component

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Video Setup Details (Continued) VIDEO SETUP SCREEN CONTROL DESCRIPTION Setup Video 1 (Continued) S-Video Pressing this before pressing the Setup Video 1 button will open the VIDEO 1 SETUP menu in S-Video mode. Component Pressing this before pre...

Page 47 - Refer to the following table for additional VIDEO 1 SETUP details.; VIDEO 1 SETUP

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels VIDEO 1 SETUP (RGB Size & Position shown) Refer to the following table for additional VIDEO 1 SETUP details. Video 1 Setup Details – Video, S-Video, Component and RGB VIDEO 1 SETUP SCREEN CONTROLS DESCRIPTION QM Signal Indicates the presenc...

Page 49 - Diagnostics Menu; Diagnostics; on the MAIN MENU to access the DIAGNOSTICS MENU,; Hardware Hookup; Ventilation

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Diagnostics Menu Touch Diagnostics on the MAIN MENU to access the DIAGNOSTICS MENU, which contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during ...

Page 50 - Do not connect the TPS-17G-QM directly to the Cresnet network bus.

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Hardware Connections for the TPS-12G/15G/17G-QM QM IN: QUICKMEDIA VIDEO, AUDIO & MIC INPUT OVER CAT5 QM IN: QUICKMEDIA VIDEO, AUDIO & MIC INPUT OVER CAT5 QM OUT: QUICKMEDIA VIDEO, AUDIO & MIC OUTPUT OVER CAT5 HEADPHONES NET*: TO CON...

Page 51 - QM-TX QuickMedia Transmitter; Cable Management; Use the screws and metal

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels NOTE: Crestron recommends an independent power supply for the touchpanel. QM-TX QuickMedia Transmitter The QM-TX QuickMedia Transmitter can be used to connect a video or audio source to a QuickMedia network without a locally available QM transm...

Page 52 - Tilt Angle Tension Adjustment; Recommended Cleaning

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Tilt Angle Tension Adjustment Use a 5/32 inch socket (not included) with a hex drive key (Allen wrench) to increase or decrease pivot tension at the base of the touchscreen. Turning the key clockwise increases tension, counterclockwise decrease...

Page 53 - Programming Software; Have a question or comment about Crestron software?; First-time users will need to establish a user account.; Earliest Version Software Requirements for the PC; Crestron has developed an assortment of Windows; Programming with Crestron SystemBuilder; While SIMPL Windows can be used to program the

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to C...

Page 54 - Device Library

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Locating the TPS-12G/15G/17G-QM(Cresnet) in the Device Library • To incorporate the TPS-12G/15G/17G-QM (Ethernet) into the system, drag the TPS-12G/15G/17G-QM from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop i...

Page 56 - Program Manager; Programming with VisionTools Pro-e; Touchpanel screens should be created in VisionTools; WAV File Audio Messages

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM “TPS-17G-QM (Ethernet) Device Settings” Window (Same as window for TPS-12G-QM and TPS-15G-QM) • The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Program Manager Program Manager is the view where pr...

Page 57 - only accept the following WAV file format:; Bit Depth and File Size

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels only accept the following WAV file format: PCM, 8-bit, 8 kHz, mono . For more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pr...

Page 58 - NUMBER OF BITS; checkbox permits the image to be compressed

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM 32-bit graphics to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project that will fit in the memory space provided and have the touchpanel remain very responsive. Relationship of Bits to Colors NUMBER OF BITS NUMBER...

Page 59 - Pushbutton Programming; MultiByte International Characters; Example Program

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Pushbutton Programming Four of the buttons can be programmed to access any frequently used command. Each button has a permanently fixed digital join number. The sequence of digital join numbers is (left to right) 1 through 4. Refer to the follo...

Page 60 - Uploading and Upgrading; Establishing Communication; Direct Serial; The

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is ...

Page 61 - Required for operation with a Crestron control system.; Functions | Ethernet; ports directly without using a hub or router.; Programs, Projects and Firmware; SIMPL Windows

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels address book entry of the control system that is connected to the TPS-12G/15G/17G-QM. • Display the TPS-12G/15G/17G-QM’s “System Info” window (click the icon); communications are confirmed when the device information is displayed. TCP/IP NOTE: ...

Page 62 - Select; Functions | Firmware...; Program Checks; Cresnet Connections; Tools | Network Device; Ethernet Connections; Functions; menu to display actions that can be performed on the

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM • Select Functions | Firmware… to upgrade the TPS-12G/15G/17G-QM firmware. Program Checks Actions that can be performed on the TPS-12G/15G/17G-QM vary depending on whether it is connected via Cresnet or Ethernet. Cresnet Connections For Cresnet...

Page 63 - Problem Solving; Troubleshooting; TROUBLE; ICMP ON

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-12G/ 15G/17G- QM Troubleshooting T...

Page 64 - Check Network Wiring; Use the Right Wire

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM TPS-12G/15G/17G-QM Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Wrong VisionTools Pro-e or SIMPL Windows programs. Verify correct programs. Verify proper video set up. No video displayed. Incorrect input connection. V...

Page 65 - R x P; Strip and Tin Wire; Reference Documents; product manuals arranged in alphabetical order by model number.; DOCUMENT TITLE

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the foll...

Page 66 - Further Inquiries

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can al...

Page 67 - Software License Agreement; LICENSE TERMS; OTHER LIMITATIONS

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes...

Page 68 - PROPRIETARY RIGHTS

Isys ® G-Series Touchpanels Crestron TPS-12G/15G/17G-QM If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity w...

Page 69 - Return and Warranty Policies; Merchandise Returns / Repair Service

Crestron TPS-12G/15G/17G-QM Isys ® G-Series Touchpanels Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authoriz...