Page 2 - 5 Volvo Drive
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc.
Page 3 - Contents
Crestron CEN-RFGW-EX infiNET EX™ Gateway Contents infiNET EX™ Gateway: CEN-RFGW-EX 1 Introduction ............................................................................................................................... 1 Features and Functions ....................................................
Page 5 - Introduction; infiNET EX devices as part of a Crestron control system.
Crestron CEN-RFGW-EX infiNET EX™ Gateway infiNET EX™ Gateway: CEN-RFGW-EX Introduction The CEN-RFGW-EX gateway is an RF wireless transceiver designed for use with the MLX-2 infiNET EX™ LCD Handheld Remote and other Crestron ® infiNET EX devices as part of a Crestron control system. “Wi-Fi friendly” ...
Page 6 - Features and Functions
InfiNET EX™ Gateway Crestron CEN-RFGW-EX A choice of Cresnet ® or PoE (Power-over-Ethernet) powers the CEN-RFGW-EX right through the network wiring, eliminating the need for a separate wall-wart power supply. The CEN-RFGW-EX is available with a PoE Injector, PWE-4803RU included (as model CEN-RFGW-EX...
Page 7 - Specifications; SPECIFICATION DETAILS
Crestron CEN-RFGW-EX infiNET EX™ Gateway Specifications Specifications for the CEN-RFGW-EX are listed in the following table. CEN-RFGW-EX Specifications SPECIFICATION DETAILS Wireless RF Transceiver infiNET EX 2-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.5 MHz), IEEE 802.15.4 compliant; Maximu...
Page 8 - Crestron software and any files on the website are for authorized
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Specifications (Continued) SPECIFICATION DETAILS Enclosure Aluminum with polycarbonate label overlay, freestanding or surface mount with (4) integral mounting flanges. Dimensions (without antenna) Height 6.41 in (16.27 cm) Width 3.91 in (9.94 cm) ...
Page 9 - Physical Description
Crestron CEN-RFGW-EX infiNET EX™ Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-RFGW-EX. CEN-RFGW-EX Physical View Operations & Installation Guide – DOC. 6706A infiNET EX™ Gateway: CEN-RFGW-EX • 5
Page 11 - INDICATORS; PIN
Crestron CEN-RFGW-EX infiNET EX™ Gateway Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA (1) Connection for supplied antenna 2 PWR LED (1) Green LED, indicates operating power supplied from Cresnet network or PoE 3 NET LED (1) Yellow LED, indica...
Page 12 - LAN PoE; NET
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 8 NET 3 G Z Y 24 (1) 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network 24 : Power (24 Volts DC) Y : Data Z : Data ...
Page 13 - Industry Compliance; Federal Communications Commission (FCC) Compliance Statement; Changes or modifications not expressly approved by the
Crestron CEN-RFGW-EX infiNET EX™ Gateway Industry Compliance As of the date of manufacture, the CEN-RFGW-EX has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance St...
Page 14 - Industry Canada (IC) Compliance Statement; Operation is subject to the following two conditions:
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Industry Canada (IC) Compliance Statement IC: 5683C-CENRFGWEX Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired ope...
Page 15 - Setup; Network Wiring; Use Crestron Certified Wire.; Reference Guide
Crestron CEN-RFGW-EX infiNET EX™ Gateway Setup Network Wiring When wiring the Cresnet and Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to u...
Page 16 - Identity Code; The Net ID of the CEN-RFGW-EX has been factory set to
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Identity Code Net ID The Net ID of the CEN-RFGW-EX has been factory set to 2F . The Net IDs of multiple CEN-RFGW-EX devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™ (refer to “Establishing Comm...
Page 17 - Installation
Crestron CEN-RFGW-EX infiNET EX™ Gateway Installation Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units...
Page 18 - Hardware Hookup; Power should be supplied through either the; port or
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Hardware Hookup Make the necessary connections as called out in the illustrations that follow this paragraph. Refer to “Network Wiring” on page 11 before attaching the 4-position terminal block connector. Apply power after all connections have been made. NOTE...
Page 19 - Antenna must be attached directly to the antenna connector. It; and; ports can be used for
Crestron CEN-RFGW-EX infiNET EX™ Gateway NOTE: Antenna must be attached directly to the antenna connector. It should not be extended with a cable. NOTE: Although both the LAN PoE and NET ports can be used for configuration, there can only be one control connection to the control system. Operations &...
Page 20 - Programming Software; Have a question or comment about Crestron software?; . First-time users will need to establish a user; Programming with Crestron SystemBuilder; While SIMPL Windows can be used to program the
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True ...
Page 21 - Device Library
Crestron CEN-RFGW-EX infiNET EX™ Gateway Configuration Manager Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library . • To incorporate the CEN-RFGW-EX into the system, drag the CEN-RFGW-EX from the Wireless Receivers | Wi...
Page 23 - Detail View; Example Program
Crestron CEN-RFGW-EX infiNET EX™ Gateway Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View . Each signal in the symbol is described...
Page 24 - Uploading and Upgrading; Establishing Communication; Indirect Communication; icon) communications are confirmed when the device
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to es...
Page 25 - Ethernet Communication; Functions | Ethernet; ports directly without; Programs and Firmware
Crestron CEN-RFGW-EX infiNET EX™ Gateway TCP/IP Ethernet Communication ETHERNET PC RUNNING CRESTRON TOOLBOX CEN-RFGW-EX • Enter the IP address, IP mask, and default router of the CEN-RFGW-EX via the Crestron Toolbox ( Functions | Ethernet Addressing ); otherwise, leave DHCP enabled. (The unit ships ...
Page 26 - Functions | Firmware...; Program Checks; Tools | Network Device Tree
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Upgrade CEN-RFGW-EX firmware via Crestron Toolbox. • Establish communication with the CEN-RFGW-EX and display the “System Info” window. • Select Functions | Firmware… to upgrade the CEN-RFGW-EX firmware. Program Checks Actions that can be performed on the CEN...
Page 27 - Operation; Gateway channel 15 is adjacent to Wi-Fi channels 1 and 6.; Functions | infiNET EX Gateway...
Crestron CEN-RFGW-EX infiNET EX™ Gateway Operation Operating Channel The operating channel of the CEN-RFGW-EX must be set prior to operation using Crestron Toolbox. The CEN-RFGW-EX can operate on one of 16 channels. The CEN-RFGW-EX can operate on a fixed channel that is set by the installer. The def...
Page 29 - Problem Solving; Troubleshooting; TROUBLE; PWR; LED does; CresnetID; to verify; LED is on
Crestron CEN-RFGW-EX infiNET EX™ Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-RFGW-EX Troubleshooting TROUBLE POSSIBLE CAUSE(S)...
Page 31 - Check Network Wiring; Use only Crestron power supplies for Crestron equipment.
Crestron CEN-RFGW-EX infiNET EX™ Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Network wiring is incorrect. Check network cabling for solid connections and correct pinouts. CEN-RFGW-EX is not shown on Network Device Tree when polling through Toolbox. Oth...
Page 32 - Cable Length Equation; R x P; All Crestron certified Cresnet wiring must consist of two
InfiNET EX™ Gateway Crestron CEN-RFGW-EX When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-chained on t...
Page 33 - Reference Documents; List of Related Reference Documents; DOCUMENT TITLE; Further Inquiries; ) to ask questions about Crestron products.; Future Updates
Crestron CEN-RFGW-EX infiNET EX™ Gateway Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website ( www.crestron.com/manuals ). This link will provide a list of product manuals arranged in alphabetical order by model number. List of...
Page 34 - Appendix A: The RF Spectrum; Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM * band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate. RF devices on different chan...
Page 35 - Appendix B: Optimum RF Reception Guidelines; Minimize Interference
Crestron CEN-RFGW-EX infiNET EX™ Gateway Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF device. While an effort has been made to determine operating specifications, some specifications are not constant. RF Commu...
Page 36 - Antenna Orientation; Point the antenna horizontally (parallel to the ground)
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to ...
Page 37 - Vertical Orientation
Crestron CEN-RFGW-EX infiNET EX™ Gateway Vertical Orientation Building Front of gateway Antenna Right Angle Orientation Front of gateway Building Antenna Operations & Installation Guide – DOC. 6706A infiNET EX™ Gateway: CEN-RFGW-EX • 33
Page 38 - Return and Warranty Policies; Merchandise Returns / Repair Service
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dea...