Page 2 - Proximity FAQ
Page 2 1) Which iPhone® is compatible with the Proximity App and watch? Proximity FAQ Due to the Bluetooth® technology required, (BLE 4.0 and above), The Proximity watch and App integrate with the iPhone® 4S and higher. 2) What are the minimum specifications needed to install and run the Proximity A...
Page 4 - Citizen Eco-Drive Proximity
Page 4 11) Which version of Bluetooth® is required to use the Proximity App? Bluetooth® 4.0 and above. This is built in to the iPhone® 4S and higher. Previous versions of the iPhone® do not feature Bluetooth® 4.0 technology. 13) Do you have video setting instructions or regular instructions that I c...
Page 8 - I cannot reconnect the Bluetooth®
Page 8 o Swipe right to turn “Scan” to ‘ON’. o Referring to your Proximity watch, press and release the upper right button (this is the shortcut to initiate the reconnect process). OR o Referring to your Proximity watch, pull the crown out one ‘click’ and rotate the mode hand (6:00 position) to the ...
Page 9 - From the iPhone® lock screen:
Page 9 31) I can't get the tone to stop when I use iPhone® search. From the iPhone® lock screen: Swipe on the iPhone® search notification. o Tap on ‘OK’. o From the home screen, tap on the ‘Launch’ option. This will open the Proximity App. o Tap on ‘OK’ to silence the tone. From the iPhone® Home scr...
Page 13 - If you have an iPhone® 4S operating on iOS 5:
Page 13 Proximity FAQ 57) How do I delete a previously paired Proximity watch from my compatible iPhone®? "This is done through Bluetooth® settings on your iPhone®. If you have an iPhone® 4S operating on iOS 5: o Tap on ‘Settings’. o Tap on ‘General’. o Tap on Bluetooth®. If the Bluetooth® setti...
Page 14 - If you have an iPhone® 4S and are on iOS5
Page 14 Proximity FAQ 59) How do I turn off Bluetooth® on the iPhone®? This is dependent on your phone and operating system. If you have an iPhone® 4S and are on iOS5 o Tap on the ‘Settings’. o Tap on ‘General’. o Scroll to and tap on Bluetooth®. o Turn Bluetooth® ‘OFF’ or ‘ON.’ If you using an iPho...
Page 24 - Bluetooth® Connected: The hand at the 2:00 sub
Page 24 117) What is the difference between ‘Connected’ and ‘Paired’? Pairing is the creation of a new connection between two devices to establish a new relationship between them. Connected means that previously paired devices are communicating with each other via a Bluetooth® connection. 118) Can o...
Page 29 - “SCAN”
Page 29 Proximity FAQ 130) Some of the new Bluetooth® watches entering the market do not need an App to interface with the iPhone® or Android®. Why does Proximity need an App? The Proximity watch uses Bluetooth® 4.0 low energy technology (BLE) which draws very little power to communicate with a devi...
Page 30 - iOS7 or higher and builds upon firmware version
Page 30 134) If I send my watch in to upgrade the firmware to version 2.5, will I have to send my watch back again? Proximity FAQ Yes, but only on additional time. There are two free firmware upgrades currently in development. You do not need to send your watch in for both upgrades, only one or the ...
Page 32 - Press and hold the upper right button for 7 to 8
Page 32 Proximity FAQ 139) (continued from previous page) Are there any different processes to be aware of with Firmware v2.0 and v2.5? (continued from previous page) o Press and hold the upper right button for 7 to 8 seconds, until you see the second hand make a full rotation. Pairing information i...
Page 36 - Fully charge your Proximity watch.; power during the update process.
Updating Proximity Watch Firmware from V2.0 to v2.5 with Proximity App v2.5 Fully charge your Proximity watch. Although the power reserve indicator on your watch may indicate level 3, your watch may require additional charging for the update process. This is because your watch is not charged to its ...
Page 37 - the crown in one click.; ) Clear any stored pairing information from your Proximity watch:; STEPS FOR FIRMWARE UPDATING
1) If your Proximity watch is actively connected to your iPhone®, disconnect the Bluetooth connection: Pull the crown out one click and rotate to move the mode hand to ‘DCT’ mode. Push the crown back in one click. After a few seconds, your Proximity watch will disconnect. 2) Pull the crown out one c...
Page 38 - watch or iPhone during the update process. Tap on ‘Proceed’:; phone in. Plug in your iPhone® to a power source and tap ‘Continue’:
12) A caution message will show advising you to place your watch near your iPhone® and do not move your watch or iPhone during the update process. Tap on ‘Proceed’: 10) Pull the crown out one click and rotate to turn the mode hand to ‘PR’ mode: 11) Push the crown in one click. If your watch is alrea...
Page 39 - 8) Press and release the home button on your iPhone®.
14) At this time, the Proximity App measures the power reserve (voltage) of the watch. If the voltage is not high enough to continue, you will see a message advising you to charge your watch. Although power reserve may show maximum, voltage may not be to maximum capacity. This is much like a fuel ga...
Page 40 - Bluetooth® devices with a status of ‘not paired’ to the right:; 4) Tap on ‘Settings’ at the top left of the screen:; The upper right sub-dial hand on your Proximity watch will
The Bluetooth screen is shown. Be sure Bluetooth® is turned on. Note: you may have other devices showing in this screen: 21) With your Proximity watch already in ‘PR’ mode from previous steps, pull the crown out one click, then push back in one click. This activates the pairing process. Your Eco Dri...
Page 42 - The App Main Screen
The App Main Screen Bluetooth® connection is established through iPhone® Bluetooth® settings. This area outlines connection status. This opens the general Notification preferences for the App. Enabling and disabling supported App notifications is set through the iPhone® Notification Center preferenc...
Page 43 - The Proximity Notification Preferences Setting Screen; App may have their own notification preference settings.
The Proximity Notification Preferences Setting Screen The Proximity App notification settings determine if notifications are sent to your Proximity watch only. All notifications in the Proximity App are enabled by default as indicated by the green color. Disabled notifications will show as gray. App...
Page 45 - Setting iPhone® Notification Center Preferences; Messenger® and Twitter® notifications.
Setting iPhone® Notification Center Preferences In addition to setting the Proximity App notification preferences, you must set notification preferences in the iPhone® notification center for Phone, Mail, Messages, Calendar, Reminders, FaceTime®, Facebook®, Facebook Messenger® and Twitter®. Note: Fa...
Page 47 - Automatic Time Sync
9) Set other supported iPhone® notification center preferences as desired. Supported Notification Types Phone Mail Messages Calendar Reminders FaceTime® Facebook® Facebook Messenger® Twitter® 10) When done setting iPhone® notification center preferences, tap on ‘Settings’ at the upper left of the sc...
Page 48 - Bluetooth® Link Loss Notification; Method 1; iPhone® Search
Bluetooth® Link Loss Notification When enabled, this allows your Proximity watch to notify you when a loss of Bluetooth® connection has occurred with your iPhone®. If the link loss only a few seconds, your watch will automatically try to reconnect. A disconnect message may show on your iPhone®screen...
Page 49 - Checking for Firmware updates; for assistance in upgrading your firmware.; Deleting pairing information from your Proximity watch; Pairing your Proximity watch with your iPhone®
Pairing your Proximity watch with your iPhone® is now done through the iPhone® Bluetooth® settings. If you should delete the Proximity watch device from your iPhone® or wish to pair your Proximity watch with another iPhone®, you must first delete the pairing information from your watch. 1) Pull the ...
Page 50 - iPhone® Bluetooth® devices with a status of ‘not paired’ to the right:; 0) Tap on ‘Settings’ at the top left of the screen:; The sub-dial hand at the 2:00 position on your Proximity watch will; Pairing your Proximity Watch with your iPhone®
4) The Bluetooth® screen is shown. Be sure Bluetooth® is turned on. Note: you may have other devices showing in this screen: 7) Push back in one click. This activates the pairing process. Your Eco-Drive Proximity device will show in the iPhone® Bluetooth® devices with a status of ‘not paired’ to the...
Page 51 - Known limitations; The following limitations are known due to iOS 7.x.x and higher:
Known limitations The following limitations are known due to iOS 7.x.x and higher: 1) iPhone® Mail App a) Notifications for emails received in rapid succession may not be generated.b) If there are more than 5 unread emails in an email ‘in-box” in the default iPhone® Mail App, Proximity may receive “...