Page 2 - Cisco Small Business WAP500 Series Wireless Access Point; Welcome; “Where to Go From Here” on page 11; Before You Begin
2 Cisco Small Business WAP500 Series Wireless Access Point Welcome Thank you for choosing the Cisco Small Business WAP551 or WAP561 Wireless Access Point. The Cisco WAP551 is a single-radio, selectable-band, 450Mbps data rate 802.11n access point, and the Cisco WAP561 is a dual-radio variant of the ...
Page 3 - Front Panel
Cisco Small Business WAP500 Series Wireless Access Point 3 Cisco WAP551 and WAP561 Wireless-N Access Point Features Front Panel The front panel of the devices consists of three lights: Power, WLAN, and LAN. For full descriptions of the colors of the lights and their indications, see “Verifying the H...
Page 4 - Placement Tips; • Ambient Temperature; —To prevent the access point from overheating,; • Air Flow; —Both side panels have vents which must be unobstructed to; • Mechanical Loading; —The device should be level, stable, and secure; Wall and Ceiling Mounting; The dimensions for the mount kit screws are as follows:
4 Cisco Small Business WAP500 Series Wireless Access Point Mounting the Cisco WAP551 and WAP561 Wireless-N Access Points You can place your access point on a desktop, or mount it on a wall or ceiling. Placement Tips • Ambient Temperature —To prevent the access point from overheating, do not operate ...
Page 5 - To mount the WAP device to a wall or ceiling:; Verifying the; for details about the different lights on each
Cisco Small Business WAP500 Series Wireless Access Point 5 To mount the WAP device to a wall or ceiling: S TEP 1 Determine where you want to mount the device. Verify that the surface is smooth, flat, dry, and sturdy. S TEP 2 Drill two pilot holes into the surface 2.75 inches (70 mm) apart for your C...
Page 6 - Verifying the Hardware Installation; Label; Power
6 Cisco Small Business WAP500 Series Wireless Access Point Verifying the Hardware Installation To verify the hardware installation, complete the following tasks: • Check the cable connections. • Check the state of the indicator lights. N OTE If you need help resolving a problem, visit the Cisco Smal...
Page 7 - Getting Started with the Configuration; “Incorrect IP Address” on page 9
Cisco Small Business WAP500 Series Wireless Access Point 7 Getting Started with the Configuration To configure the wireless access points, follow these steps to access the Wizard and then the web-based configuration utility from your computer. S TEP 1 Connect the wireless access point to the same ne...
Page 8 - “Where to Go From Here” on; Suggested Next Steps; Troubleshooting; device IP
8 Cisco Small Business WAP500 Series Wireless Access Point S TEP 7 Follow the Setup Wizard instructions to finish the WAP device installation. We strongly recommend you use the Setup Wizard for the first installation.The Setup Wizard turns on the Wi-Fi radio, allowing you to connect wirelessly. For ...
Page 9 - If it fails, you should get a reply similar to the following:; Possible Cause of Failure; Power up the switch and your computer if they are turned off.; “Verifying the Hardware Installation” on page 6; Check the state of the indicator lights. See; “Verifying the Hardware
Cisco Small Business WAP500 Series Wireless Access Point 9 If it fails, you should get a reply similar to the following: Pinging 192.0.2.10 with 32 bytes of data: Request timed out. Possible Cause of Failure Devices Can’t Connect using Wi-Fi • Complete the Setup Wizard. The Wi-Fi radio on the device...
Page 10 - “Getting Started with the
10 Cisco Small Business WAP500 Series Wireless Access Point Because the factory default IP address configuration is DHCP, make sure that your DHCP server is running and can be reached. You may need to disconnect and reconnect the devices for them to discover their new IP addresses from the DHCP serv...
Page 11 - Where to Go From Here; Support; Phone Support Contacts; Product Documentation; Go to; Cisco Small Business
Cisco Small Business WAP500 Series Wireless Access Point 11 Where to Go From Here Support Cisco Small Business Support Community www.cisco.com/go/smallbizsupport Cisco Small Business Support and Resources www.cisco.com/go/smallbizhelp Phone Support Contacts www.cisco.com/en/US/support/tsd_cisco_smal...
Page 12 - Americas Headquarters
Americas Headquarters Cisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comSmall Business Support, Global: www.cisco.com/go/sbsc Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliatesin the U.S. and other countries. To view a list of...