Page 2 - Contents
Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 1 Contents Chapter 1: Getting Started 1 Overview 1 Understanding Your Cisco SPA302D 2 Cisco SPA302D Display Screen 4 Turning the Handset On and Off 5 Navigating through the Phone Menus 6 Display Screen Icons 7 Entering Numbers and Text in F...
Page 3 - Using Contacts; Configuring Phone Settings; Appendix A: Where to Go From Here
Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 2 Contents Using Contacts 21 Configuring Call Settings 22 Accessing the Call Settings Menu 22 Configuring Do Not Disturb, Call Waiting, and Call Blocking 22 Configuring and Using Speed Dials 23 Creating Speed Dials 23 Managing Speed Dials 2...
Page 5 - Getting Started; Overview
1 Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 1 Getting Started This chapter provides an overview of your Cisco SPA302D Mobility Enhanced Cordless Handset. It contains the following sections: • Overview, page 1 • Understanding Your Cisco SPA302D, page 2 • Installing the Cisco SPA302D...
Page 6 - Understanding Your Cisco SPA302D
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 2 1 Understanding Your Cisco SPA302D Use the following illustration and table to identify the parts of your phone. Figure 1 Cisco SPA302D Mobility Enhanced Cordless Handset Phone Components #...
Page 8 - Cisco SPA302D Display Screen
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 4 1 Cisco SPA302D Display Screen Your phone screen displays the following information: # Description 1 Date and time —The date and time are obtained from the Cisco SPA232D, but can be updated...
Page 9 - Turning the Handset On and Off
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 5 1 Turning the Handset On and Off To turn the handset off and on, press and hold the End Call button. NOTE Placing the handset into the cradle automatically turns the handset on, even if it ...
Page 10 - Navigating through the Phone Menus
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 6 1 Navigating through the Phone Menus From the main display screen, press the Left softkey to access the Options menu (Redial, Intercom, and Keylock). Press the Right softkey to access the C...
Page 11 - Display Screen Icons
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 7 1 Display Screen Icons The display screen contains icons that indicate phone functions and status. The following table displays the most common phone icons: Icon Name Description Active cal...
Page 12 - Entering Numbers and Text in Fields
Getting Started Understanding Your Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 8 1 Entering Numbers and Text in Fields Some fields on the Cisco SPA302D require you to enter numbers and text by using the keypad. In general, the following guidelines apply: • Use the keypa...
Page 13 - Installing the Cisco SPA302D
Getting Started Installing the Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 9 1 Available characters are shown in the following table: Installing the Cisco SPA302D Before using the Cisco SPA302D, you must do the following: 1. Install and configure the Cisco SPA232D Mobil...
Page 14 - Charging the Handset
Getting Started Installing the Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 10 1 Charging the Handset STEP 1 Remove the back cover of the handset. STEP 2 Insert the two A A A rechargeable batteries (included) into the handset. Correct battery placement is shown on the la...
Page 16 - Deregistering the Handset
Getting Started Installing the Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 12 1 STEP 7 Enter the PIN code (available from your phone system administrator). By default, there is no PIN code. Press the Left softkey to confirm that you want to register the handset. The “re...
Page 17 - Locating Handsets
Getting Started Locating Handsets Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 13 1 Locating Handsets To locate handsets that may have been misplaced, you can have all handsets registered to the Cisco SPA232D receive a ringing “locator call.” To page all handsets, on the Cisco SPA232D...
Page 18 - Using Your Cisco SPA302D
2 Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 14 Using Your Cisco SPA302D This chapter describes how to use your Cisco SPA302D. It includes the following sections: • Placing a Call, page 15 • Adjusting Handset Volume and Muting, page 15 • Answering or Ignoring a Call, page 16 • Putti...
Page 19 - Placing a Call; Adjusting Handset Volume and Muting
Using Your Cisco SPA302D Placing a Call Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 15 2 Placing a Call To place a call, do one of the following tasks: • Enter the number on the keypad and press the green Start Call button. • To use the speakerphone, enter the number on the keypad an...
Page 20 - Answering or Ignoring a Call
Using Your Cisco SPA302D Answering or Ignoring a Call Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 16 2 Answering or Ignoring a Call To answer an incoming call, do one of the following tasks: • Press the Start Call button. • Press the Left softkey to select Answer . • Press the Speake...
Page 21 - Transferring a Call; Redialing a Call
Using Your Cisco SPA302D Transferring a Call Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 17 2 To return to the first call, do one of the following tasks: • Press the Right softkey to select End Call to end the active call and return to the call on hold. • Press the Left softkey to se...
Page 22 - Placing a Three-Way Conference Call; Picking Up a Call
Using Your Cisco SPA302D Placing a Three-Way Conference Call Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 18 2 Placing a Three-Way Conference Call You can create a conference call between you, the caller on an active call with you, and a third party. To create a conference call: STEP ...
Page 23 - Managing Missed Calls
Using Your Cisco SPA302D Managing Missed Calls Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 19 2 To park a call: STEP 1 While on an active call, press the Options softkey. STEP 2 Select Park . STEP 3 In the Lot Number field, enter a number to identify the park line and press the Confi...
Page 24 - Using the Intercom Feature
Using Your Cisco SPA302D Using the Intercom Feature Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 20 2 Using the Intercom Feature The intercom feature allows you to directly dial another handset that is registered to the same Cisco SPA232D. To use the intercom feature, press the Option...
Page 26 - Configuring Call Settings; Accessing the Call Settings Menu
Using Your Cisco SPA302D Configuring Call Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 22 2 Configuring Call Settings The Call Settings menu allows you to configure the following options for your phone: • Call Preferences, such as Do Not Disturb or Call Waiting • Speed Dials ...
Page 27 - Configuring and Using Speed Dials
Using Your Cisco SPA302D Configuring Call Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 23 2 To configure these features: STEP 1 Press the center Select button to view the available preferences. STEP 2 Scroll to Call Settings and press the center Select button again. STEP 3 Pr...
Page 28 - Managing Speed Dials; Configuring Call Forwarding
Using Your Cisco SPA302D Configuring Call Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 24 2 To create a speed dial from the handset menu: STEP 1 Press the center Select button to view the available preferences. STEP 2 Scroll to Call Settings and press the Select button again....
Page 29 - Choosing the Default Outgoing Line
Using Your Cisco SPA302D Configuring Call Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 25 2 To configure call forwarding: STEP 1 Press the center Select button to view the available preferences. STEP 2 Scroll to Call Settings and press the center Select button again. STEP 3 S...
Page 30 - Viewing the Line Status
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 26 2 NOTE You can choose the outgoing line on a per-call basis by pressing and holding the Start Call button. A list of lines that can be selected for an outgoing call appears. Viewing the...
Page 31 - Configuring Network Settings
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 27 2 • Date and Time • Handset Settings • Update Software • Factory Reset • Phone Info Configuring Network Settings You can enter or modify the network settings on your handset. These sett...
Page 32 - SIP Settings
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 28 2 SIP Settings You can enter or modify the settings for your Session Initiation Protocol (SIP) connection, which is the Voice over IP (VoIP) connection to the Internet. NOTE You should ...
Page 33 - Configuring Keypad and Call Park Tones
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 29 2 Configuring Keypad and Call Park Tones You can configure a tone to play when keys on the handset are pressed or when a phone call is parked. To configure tones: STEP 1 From the Settin...
Page 34 - Changing Handset Settings; Upgrading the Handset Software
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 30 2 Changing Handset Settings A unique handset name can be defined which is reflected in the upper right corner of the display. The handset name is used to identify the SPA302D with the I...
Page 35 - Performing a Factory Reset; Viewing Phone Information
Using Your Cisco SPA302D Configuring Phone Settings Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 31 2 STEP 4 Place the handset in the charging cradle. ! CAUTION Do not remove the handset from the charging cradle during the upgrade. Do not power off the handset, charging cradle, or bas...
Page 36 - Advanced Handset Configuration Options
Using Your Cisco SPA302D Advanced Handset Configuration Options Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 32 2 STEP 1 From the Settings menu, choose Phone Info . STEP 2 Press the Up and Down Arrow buttons to scroll through the available phone information: • Model —Handset model. • ...
Page 37 - Troubleshooting the Cisco SPA302D; No Network Message
Using Your Cisco SPA302D Troubleshooting the Cisco SPA302D Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 33 2 Troubleshooting the Cisco SPA302D Advanced troubleshooting is performed by phone system administrators and is not covered in this document. However, some common problems and so...
Page 38 - Where to Go From Here
A Cisco SPA302D Mobility Enhanced Cordless Handset User Guide 34 Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of your Cisco SPA302D Mobility Enhanced Cordless Handset. Support Cisco Small Business Support Community www.cisco.com/go/smallbizsuppo...