Cisco OL-7371-02 - Manuals
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Manual Cisco OL-7371-02
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iii Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 C O N T E N T S Preface ix Audience and Use ix Documentation Conventions ix Cisco Unity Documentation xiii Obtaining Documentation xiii Cisco.com xiii Produ...
Contents iv Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Drive Locations for Files on a Platform Overlay 1 Server 2-5 Drive Locations for Files on a Platform Overlay 2 Server 2-5 Drive Locations for Files ...
Contents v Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Resetting the Account That SQL Server Services Log On As 5-14 C H A P T E R 6 Setting Up Exchange 6-1 Determining the Partner Exchange Server 6-2 Ins...
Contents vi Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Securing the Example Administrator Account Against Toll Fraud 8-18 Moving the Data Store Databases and Transaction Logs 8-18 Re-enabling Virus-Scann...
ix Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface This preface contains the following sections: • Audience and Use, page ix • Documentation Conventions, page ix • Cisco Unity Documentation, page xiii...
xiii Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface Cisco Unity Documentation Cisco Unity Documentation For descriptions and URLs of Cisco Unity documentation on Cisco.com, refer to the Cisco Unity D...
xiv Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface Documentation Feedback Product Documentation DVD The Product Documentation DVD is a comprehensive library of technical product documentation on a po...
xv Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface Obtaining Technical Assistance A current list of security advisories, security notices, and security responses for Cisco products is available at thi...
xvi Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface Obtaining Technical Assistance Cisco Technical Support & Documentation Website The Cisco Technical Support & Documentation website provides ...
xvii Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Preface Obtaining Additional Publications and Information Severity 1 (S1)—An existing network is down, or there is a critical impact to your business opera...
C H A P T E R 1-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 1 Overview of Mandatory Tasks for Installing Cisco Unity Note If you are upgrading Cisco Unity, refer instead to the Cisco Unity Reconfigurati...
1-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 1 Overview of Mandatory Tasks for Installing Cisco Unity Part 2: Installing the Secondary Server for Cisco Unity Failover 11. Install any optional s...
1-6 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 1 Overview of Mandatory Tasks for Installing Cisco Unity Part 4: Configuring Failover and Setting Up Networking Options (If Applicable) Part 4: Conf...
1-7 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 1 Overview of Mandatory Tasks for Installing Cisco Unity Part 6: Backing Up Cisco Unity plays additional caller information when subscribers play me...
C H A P T E R 2-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 2 Preparing for the Installation Note If you are installing the secondary Cisco Unity server now, skip this chapter. In this chapter, you do t...
2-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 2 Preparing for the Installation Downloading Software for the Installation – The Cisco Unity integration guide(s) for your phone system(s). – If you...
2-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 2 Preparing for the Installation Downloading Software for the Installation Caution Until you have installed all of the recommended service packs and...
2-5 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 2 Preparing for the Installation Determining the Drive Locations for Files on the Cisco Unity Server Note The file locations must be the same on the...
C H A P T E R 3-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 3 Setting Up the Hardware In this chapter, you do the following tasks in the order listed: 1. If the Cisco Unity system is using voice cards t...
C H A P T E R 4-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 4 Installing the Operating System In this chapter, you do the following tasks in the order listed: 1. If the system is using RAID: Configure t...
4-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 4 Installing the Operating System Configuring the RAID Arrays To configure the arrays, you group the physical disks into logical disks and assign a ...
4-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 4 Installing the Operating System Installing Windows Server 2003 or Windows 2000 Server Step 3 Press Enter . Step 4 Follow the on-screen prompts. Us...
4-9 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 4 Installing the Operating System Enabling Windows Terminal Services (Windows Server 2003 Only) • If you are prompted to specify Windows 2000 Server...
5-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Configuring a Dual NIC in the Cisco Unity Server 14. Reset the account that SQL Server services log on as. Se...
5-4 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Obtaining Cisco Unity License Files Configuring a Dual NIC To Configure a Dual NIC in the Cisco Unity Server ...
5-6 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Running the Cisco Unity System Preparation Assistant You will need to provide information to verify Cisco Uni...
5-8 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Changing Folder Settings in Windows Explorer c. Choose Windows authentication, and click Next . d. If the SA ...
5-10 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Disabling the Found New Hardware Wizard for the Voice Cards Disabling the Found New Hardware Wizard for the ...
5-11 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Installing and Configuring Cisco Security Agent for Cisco Unity (Optional) Caution Do not configure virus-sc...
5-12 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Verifying the IP Address and the Network Connection Step 4 Click Internet Protocol (TCP/IP) (but do not unch...
5-13 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Adding the Cisco Unity Server to an Existing Domain To Disable and Stop Virus-Scanning and Cisco Security Ag...
5-14 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 5 Customizing the Cisco Unity Platform Resetting the Account That SQL Server Services Log On As Resetting the Account That SQL Server Services Log ...
6-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 6 Setting Up Exchange Determining the Partner Exchange Server Determining the Partner Exchange Server During configuration of the Cisco Unity softwa...
6-4 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 6 Setting Up Exchange Installing Exchange Administration Software on the Cisco Unity Server Installing Exchange 2000 Administration Software Note Ci...
6-5 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 6 Setting Up Exchange Installing the Latest Exchange Service Pack and Updates To Install Exchange 2000 Service Pack 3 Step 1 On Cisco Unity Service ...
6-6 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 6 Setting Up Exchange Extending the Active Directory Schema for Cisco Unity To Install the Latest Exchange Service Pack Follow the instructions that...
6-7 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 6 Setting Up Exchange Creating Organizational Units and a Mailbox Store Step 6 Click OK . Step 7 When the schema extension has finished, Ldif.log an...
7-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 7 Creating Accounts for the Installation and Setting Rights and Permissions About the Accounts Required for the Cisco Unity Installation About the A...
7-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 7 Creating Accounts for the Installation and Setting Rights and Permissions Creating the Accounts Required for the Cisco Unity Installation Creating...
7-8 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 7 Creating Accounts for the Installation and Setting Rights and Permissions Setting Required Exchange Permissions Setting Required Exchange Permissi...
8-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Determining Whether to Set Up Cisco Unity to Use SSL 9. Move SQL Server databases and transaction ...
8-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing the Microsoft Certificate Services Component Installing the Microsoft Certificate Servi...
8-6 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software Step 18 The remainder of the procedure depends on ...
8-7 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software Step 9 Click Next . Step 10 In the Licenses dialog...
8-8 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software Step 4 Click Next . Step 5 Follow the on-screen pr...
8-9 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software Step 12 In the Select How Subscribers Will Be Crea...
8-10 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software Integrating the Phone System with Cisco Unity Fro...
8-11 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing and Configuring Cisco Unity Software If you do not want to set up the Cisco PCA to use...
8-16 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Installing the Cisco Unity Service Release, If Available b. Right-click the name of the Cisco Uni...
8-18 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Securing the Example Administrator Account Against Toll Fraud Securing the Example Administrator ...
8-21 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 8 Installing and Configuring Cisco Unity Software Re-enabling Virus-Scanning and Cisco Security Agent Services Step 12 When the tray icon appears i...
C H A P T E R 9-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 9 Installing Optional Software In this chapter, you do the following tasks in the order listed: 1. Install RSA SecurID, if applicable. See the...
9-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 9 Installing Optional Software Installing Symantec pcAnywhere Follow the manufacturer instructions to install pcAnywhere. See also the “ Recommended...
9-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Chapter 9 Installing Optional Software Installing Other Optional Software To Set pcAnywhere to Run on One or More Specific Processors Step 1 Start Regedit. ...
A-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix A Voice Cards and PIMG Units Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro Figure A-2 D/41JCT-LS, and D/41JCT-Euro Top and Side Views Figur...
A-7 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix A Voice Cards and PIMG Units Intel Dialogic D/120JCT-LS and D/120JCT-Euro Step 2 Set the SW1 switch to On Hook on each card. Software Settings Do t...
A-12 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix A Voice Cards and PIMG Units Removing Intel Dialogic Voice Card Software Software Settings Instructions for configuring PIMG units for integrating...
A-13 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix A Voice Cards and PIMG Units Removing Intel Dialogic Voice Card Software Removing the Intel Dialogic Voice Card Software The following procedure m...
A-14 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix A Voice Cards and PIMG Units Removing Intel Dialogic Voice Card Software Step 27 Close Control Panel. Step 28 On the Windows Start menu, click Pro...
B-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 A P P E N D I X B Exiting and Starting the Cisco Unity Software and Server This appendix contains the following sections: • Exiting the Cisco Unity Software...
B-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix B Exiting and Starting the Cisco Unity Software and Server Shutting Down or Restarting the Cisco Unity Server Step 4 Click Stop Cisco Unity . Step ...
B-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix B Exiting and Starting the Cisco Unity Software and Server Starting the Cisco Unity Software If the Cisco Unity system has an expansion chassis or ...
C-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 A P P E N D I X C Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant During a New Installation This appen...
C-2 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix C Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant Installing Windows Terminal Services Instal...
C-3 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix C Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant Installing Windows 2000 Service Pack 4 Step...
C-4 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix C Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant Installing SQL Server 2000 and Service Pack...
C-5 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 Appendix C Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant Installing the Microsoft .NET Framework Ste...
IN-1 Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured) OL-7371-02 I N D E X A accounts administration 7-2 creating for the Cisco Unity installation 7-3 directory services 7-2 installation 7-2 local services 7-2 message st...
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