Page 3 - C O N T E N T S; Preface; Ericsson MD-110 Serial Integration; Dual Phone System Integration; Exiting and Starting the Cisco Unity Software and Server
iii Ericsson MD-110 Serial Integration Guide OL-1290-01 C O N T E N T S Preface v Purpose v Audience v Organization vi Conventions vi Cisco Unity Documentation vii Obtaining Documentation viii Obtaining Technical Assistance x C H A P T E R 1 Ericsson MD-110 Serial Integration 1-1 Integration Overvie...
Page 4 - Shutting Down or Restarting the Cisco Unity Server; Assigning Dialogic Ports for a Dual Phone System Integration
Contents iv Ericsson MD-110 Serial Integration Guide OL-1290-01 Shutting Down or Restarting the Cisco Unity Server A-2 Starting the Cisco Unity Software A-2 A P P E N D I X B Assigning Dialogic Ports for a Dual Phone System Integration B-1
Page 5 - Purpose; Audience
v Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface This preface describes the purpose, audience, organization, and conventions of the Ericsson MD-110 Serial Integration Guide . It also provides information on how to obtain related documentation. Purpose The Ericsson MD-110 Serial Integrat...
Page 6 - Organization; Conventions
Preface Organization vi Ericsson MD-110 Serial Integration Guide OL-1290-01 Organization Chapter 1 of the Ericsson MD-110 Serial Integration Guide describes the steps needed to integrate the phone system and the voice messaging system. Chapter 2 describes the steps needed for a “dual phone system in...
Page 7 - Cisco Unity Documentation
vii Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Cisco Unity Documentation The Ericsson MD-110 Serial Integration Guide also uses the following convention: Caution Means reader be careful . In this situation, you might do something that could result in equipment damage or loss of data...
Page 8 - Obtaining Documentation; World Wide Web
Preface Obtaining Documentation viii Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at the foll...
Page 9 - Ordering Documentation
ix Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obtaining Documentation Documentation CD-ROM Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed...
Page 10 - Obtaining Technical Assistance; Technical Assistance Center
Preface Obtaining Technical Assistance x Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from...
Page 11 - Contacting TAC by Using the Cisco TAC Website; Contacting TAC by Telephone
xi Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obtaining Technical Assistance Contacting TAC by Using the Cisco TAC Website If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website: http://www.cisco.com/tac P3 and P4 level problems...
Page 13 - Integration Overview; Integration Steps
C H A P T E R 1-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 1 Ericsson MD-110 Serial Integration Integration Overview Before performing the following integration steps, confirm that the Cisco Unity ™ server is ready for the integration by completing the appropriate tasks in Chapters 1 thro...
Page 14 - Requirements
Chapter 1 Ericsson MD-110 Serial Integration Integration Overview 1-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Requirements The Ericsson MD-110 integration supports configurations of the following components: Phone System • Ericsson MD-110 • Software level BC6 or later • ICU card installe...
Page 15 - Integration Description
1-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD-110 Serial Integration Integration Description Integration Description The Ericsson MD-110 integration uses a data link, which consists of an RS-232 serial cable connecting the phone system and the Cisco Unity server. The ...
Page 16 - Integration Features
Chapter 1 Ericsson MD-110 Serial Integration Integration Description 1-4 Ericsson MD-110 Serial Integration Guide OL-1290-01 Integration Features The Ericsson MD-110 integration with Cisco Unity provides the following features: Call forward to personal greeting When an incoming call is routed to an ...
Page 17 - Configuring Cisco Unity for the Integration
1-5 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD-110 Serial Integration Configuring Cisco Unity for the Integration Configuring Cisco Unity for the Integration After ensuring that the Cisco Unity server is ready for the integration by completing the appropriate tasks in ...
Page 19 - Programming the Phone System
1-7 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD-110 Serial Integration Programming the Phone System Step 6 Save the file and close the text editor. Step 7 For the setting to take effect, exit the Cisco Unity software, then restart the server. For more information, see t...
Page 21 - Testing the Integration
1-9 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD-110 Serial Integration Testing the Integration Testing the Integration To test whether Cisco Unity and the phone system are integrated correctly, perform the procedures in the order listed. If any of the steps indicates a ...
Page 27 - Dual Phone System Integration Overview; Integration Steps When No Phone Systems Are Installed
C H A P T E R 2-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 2 Dual Phone System Integration Cisco Unity can be integrated with one each of the following phone systems at the same time: • A traditional, circuit-switched phone system. Any traditional phone system that Cisco Unity integrates ...
Page 28 - Integration Steps When Cisco CallManager Is Already Installed
Chapter 2 Dual Phone System Integration Dual Phone System Integration Overview 2-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 2. Integrate the traditional phone system and Cisco Unity. See Chapter 1 of this integration guide. 3. Install Cisco CallManager. 4. Integrate Cisco CallManager and ...
Page 29 - Changing Cisco Unity Administrator Settings
2-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 2 Dual Phone System Integration Changing Cisco Unity Administrator Settings 5. Change the Cisco Unity Administrator settings. See the “Changing Cisco Unity Administrator Settings” section on page 2-3 . Requirements The dual phone system...
Page 34 - Changing the Number of Installed Ports
Chapter 2 Dual Phone System Integration Changing the Number of Installed Ports 2-8 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 2 For each device, in the Switch list select the phone system that Cisco Unity uses to dial out when notifying subscribers of new messages. Each notification de...
Page 37 - Exiting the Cisco Unity Software
A-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 A P P E N D I X A Exiting and Starting the Cisco Unity Software and Server Exiting the Cisco Unity Software This section provides two procedures for exiting the software: from the Cisco Unity server and from another computer. To exit the Cisco ...
Page 38 - Starting the Cisco Unity Software
Appendix A Exiting and Starting the Cisco Unity Software and Server Shutting Down or Restarting the Cisco Unity Server A-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 In the Cisco Unity Status Monitor, under Shutting Down Unity, choose a method: Cisco Unity stops running after all cal...