Page 2 - Requirements
2 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Requirements Requirements The Avaya Definity/PBXLink integration supports configurations of the following components: Phone System • An Avaya Definity phone sy...
Page 3 - Integration Description
3 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Integration Description Integration Description The Avaya Definity/PBXLink integration uses one or more PBXLink boxes, with each box emulating up to two Avaya ...
Page 5 - Integration Features
5 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Planning How the Voice Messaging Ports Will Be Used by Cisco Unity Integration Features The Avaya Definity/PBXLink integration with Cisco Unity provides the fo...
Page 6 - Preparing for Programming the Phone System; Programming the Avaya Definity/PBXLink Phone System
6 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Programming the Avaya Definity/PBXLink Phone System • The number of MWIs that will be activated when call traffic is at its peak. • The number of AMIS delivery...
Page 15 - Setting up the PBXLink Box
15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Setting up the PBXLink Box Step 2 In the Name field, enter the user’s name and extension. The PBXLink box can display only the first 16 characters, and the ex...
Page 19 - Configuring Cisco Unity for the Integration
19 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Configuring Cisco Unity for the Integration Configuring Cisco Unity for the Integration After ensuring that the Cisco Unity server is ready for the integratio...
Page 20 - Testing the Integration
20 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Testing the Integration Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity that cannot answer calls (voice mes...
Page 23 - Integrating a Secondary Server for Cisco Unity Failover
23 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Integrating a Secondary Server for Cisco Unity Failover Step 4 In the Extension field, enter 99990 . Step 5 Click the Save icon. Step 6 In the navigation bar,...
Page 24 - Setting Up the Secondary Server for Failover
24 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 Integrating a Secondary Server for Cisco Unity Failover Integration Description The phone system uses PBXLink boxes to send call information to the two Cisco ...
Page 25 - Dual Phone System Integration; Dual Phone System Integration Overview; Integration Steps When No Phone Systems Are Installed
25 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Dual Phone System Integration Dual Phone System Integration Overview Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity that cannot answer calls (voice messaging ports that a...
Page 26 - Integration Steps When Cisco CallManager Is Already Installed
26 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Dual Phone System Integration Dual Phone System Integration Overview 2. Integrate the circuit-switched phone system and Cisco Unity. See instructions earlier in this integration guide. 3. Install Cisco CallManager. 4. Inte...
Page 27 - Changing Cisco Unity Administrator Settings
27 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Dual Phone System Integration Changing Cisco Unity Administrator Settings • A circuit-switched phone system installed and integrated with Cisco Unity. For details, see the instructions earlier in this integration guide. Th...
Page 30 - Changing the Number of Installed Ports
30 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Dual Phone System Integration Changing the Number of Installed Ports Step 2 For each device, in the Switch list select the phone system that Cisco Unity uses to dial out when notifying subscribers of new messages. Each not...
Page 31 - Appendix: Remapping Extension Numbers; About the Remapping Feature
31 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Remapping Extension Numbers Changing the Number of Installed Ports Step 7 Close Control Panel. To Reinstall the TSP Step 1 On the Cisco Unity server, log on to Windows as an administrator. Step 2 On the Windows S...
Page 33 - Syntax and Examples
33 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Remapping Extension Numbers Changing the Number of Installed Ports Syntax and Examples Table 0-24 shows the wildcard characters you can use in the .exm files. Table 0-25 gives examples for the syntax and results ...
Page 35 - Conventions
35 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Conventions Step 5 Locate the subkey in which the value Service Provider Name is D41MT.TSP. Step 6 In this subkey, in the Edit menu click New > DWORD Value . A new value ...
Page 36 - Obtaining Documentation; Documentation DVD
36 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Obtaining Documentation The Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 also uses the following conventions: Note Means reader take note . Notes contain ...
Page 37 - Ordering Documentation; Documentation Feedback
37 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Documentation Feedback Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco M...
Page 38 - Reporting Security Problems in Cisco Products; Obtaining Technical Assistance; Cisco Technical Support Website
38 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Obtaining Technical Assistance If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really ...
Page 39 - Submitting a Service Request; Definitions of Service Request Severity
39 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Obtaining Technical Assistance Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service...
Page 40 - Obtaining Additional Publications and Information
40 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1 OL-1846-06 Appendix: Documentation and Technical Assistance Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is ...