Page 5 - vii; C O N T E N T S; Preface
vii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 C O N T E N T S Preface xi Obtaining Documentation xiv Cisco.com xiv Documentation DVD xv Ordering Documentation xv Documentation Feedback xv Cisco Product Security Overview xvi Reporting Security Problems in Cisco Produ...
Page 6 - viii; Troubleshooting
Contents viii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router 2-6 Installing the Router 2-6 Connecting a Server, PC, or Workstation 2-6 Connecting an External ...
Page 7 - ix; Specifications and Cables
ix Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Contents Specifications and Cables A-5 System Specifications A-5 LAN Port A-7 Console Connector Pinouts A-8 Cabling Specifications A-8 Ethernet Cable Specifications A-9 Maximum Cable Distance A-9 I N D E X
Page 9 - xi; Audience
xi Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Preface This preface describes the audience, organization, and conventions used in this guide. It also describes related documentation and how to access electronic documentation. Audience This guide is intended for servic...
Page 10 - xii; Conventions
Preface xii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Conventions This section describes the conventions used in this guide. Note Means reader take note . Notes contain helpful suggestions or references to additional information and material. Caution This symbol mea...
Page 11 - xiii
xiii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Preface Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektr...
Page 12 - xiv; Related Documentation
Preface Obtaining Documentation xiv Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Related Documentation In addition to this Cisco 831 Router and SOHO 91 Router Hardware Installation Guide , the Cisco 831 documentation set includes the following: • Cisco 831 Router and S...
Page 13 - xv; Documentation DVD; Documentation Feedback
xv Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Preface Documentation Feedback Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regul...
Page 14 - xvi; Cisco Product Security Overview; Reporting Security Problems in Cisco Products
Preface Cisco Product Security Overview xvi Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco SystemsAttn: Customer Document...
Page 15 - xvii; Obtaining Technical Assistance; Cisco Technical Support Website
xvii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Preface Obtaining Technical Assistance • Nonemergencies — [email protected] Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT ...
Page 16 - xviii; Resources; Cisco Product; Cisco Product Identification Tool; Submitting a Service Request
Preface Obtaining Technical Assistance xviii Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, y...
Page 17 - xix; Definitions of Service Request Severity; Obtaining Additional Publications and Information
xix Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Preface Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all se...
Page 18 - xx
Preface Obtaining Additional Publications and Information xx Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 • Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the la...
Page 19 - C H A P T E R
C H A P T E R 1-1 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 1 Product Overview The Cisco 831 router and Cisco SOHO 91 Ethernet-to-Ethernet routers can connect a corporate telecommuter or small office to an Internet service provider (ISP) over a broadband or Ethernet...
Page 20 - Features; Feature
Chapter 1 Product Overview Features 1-2 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Features Table 1-1 summarizes the features of these routers. Table 1-1 Feature Summary for Cisco 831 Router and SOHO 91 Router Feature Description 10BASE-T/100BASE-T built-in switch po...
Page 21 - Router Overview; Router
1-3 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 1 Product Overview Router Overview Table 1-2 describes the ports on the Cisco 831 and SOHO 91 routers. Router Overview This section shows the front and back panels of the routers. Front Panel Figure 1-1 shows the...
Page 22 - Back Panel
Chapter 1 Product Overview Router Overview 1-4 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Back Panel Figure 1-2 shows the back panel of the Cisco 831 router ( Figure 1-2 depicts the back panel of a Cisco 831 router, but the back panel of the Cisco SOHO 91 router is n...
Page 23 - LED Functions; LED
1-5 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 1 Product Overview Router Overview LED Functions Table 1-3 summarizes the functions of the LEDs on the routers. Table 1-3 Functions of LEDs on the Cisco 831 Router and SOHO 91 Router LED Color Function PWR_OK Gre...
Page 25 - Installation; Preparing for Installation; Safety
C H A P T E R 2-1 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 2 Installation This chapter provides information on the following topics: • Preparing for Installation • Preventing Damage to the Router • Installing the Router • Verifying Router Operation • Mounting the R...
Page 26 - Warnings
Chapter 2 Installation Preparing for Installation 2-2 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Warnings Before installing the router, read the following warnings: Warning Read the installation instructions before you connect the system to its power source. Warning ...
Page 28 - Preventing Electrostatic Discharge Damage
Chapter 2 Installation Preparing for Installation 2-4 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Warning This equipment contains a ring signal generator (ringer), which is ...
Page 29 - Unpacking the Box
2-5 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 2 Installation Preparing for Installation If cables are connected at one end only, do not touch the exposed pins at the unconnected end of the cable. This device is intended for use in residential and commercial ...
Page 30 - Preventing Damage to the Router; Installing the Router
Chapter 2 Installation Preventing Damage to the Router 2-6 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Step 4 If you plan to use the cable-lock feature, provide a Kensington or equivalent locking cable. Preventing Damage to the Router Follow these guidelines when conn...
Page 32 - Connecting an External Ethernet Switch (Optional)
Chapter 2 Installation Installing the Router 2-8 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Perform the following steps to connect the PC to port number 4 of the built-in switch: Step 1 Connect one end of the yellow Ethernet cable to built-in Ethernet switch port 4 o...
Page 34 - Connecting to the Internet; Connecting a Broadband Modem
Chapter 2 Installation Installing the Router 2-10 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Connecting to the Internet You can use an installed broadband modem to connect to the Internet. Connecting a Broadband Modem To connect to an installed DSL, cable, or long-re...
Page 35 - Connecting a Terminal or PC to the Console Port
2-11 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 2 Installation Installing the Router Step 2 Connect the other end of cable to the available port on the modem. Follow the instructions provided with your broadband modem to determine which port on the modem to c...
Page 36 - Connecting the AC Adapter
Chapter 2 Installation Installing the Router 2-12 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Figure 2-4 Connecting a Terminal or PC to the Console Port Perform the following steps to connect the router’s console port to a terminal or PC: Step 1 Connect the RJ-45 conn...
Page 38 - Connecting the Console Port to an Async Modem
Chapter 2 Installation Installing the Router 2-14 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Perform the following steps to connect the router to the AC adapter: Step 1 Connect one end of the power supply cable to the router’s input jack. Step 2 Connect the other end...
Page 40 - Checking the PC Configuration
Chapter 2 Installation Checking the PC Configuration 2-16 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Perform the following steps to connect the Cisco 831 router’s console port to an async modem: Step 1 Connect the RJ-45 end of the SOHO/800 Series Router Modem Cable t...
Page 41 - Yes; LEDs to Check
2-17 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 2 Installation Verifying Router Operation Step 6 If you are prompted, click Yes to reboot the PC. For more information on how to configure TCP/IP, refer to the Cisco Router Web Setup Troubleshooting Guide , whic...
Page 42 - Mounting the Router; Mounting on a Table; Mounting on a Wall
Chapter 2 Installation Mounting the Router 2-18 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Mounting the Router You can mount your router on one of the following surfaces: • Table or other horizontal surface • Wall or other vertical surface Mounting on a Table Place t...
Page 45 - Connecting to a Website
2-21 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 2 Installation Connecting to a Website Perform the following steps to mount the router on the wall: Step 1 Secure two screws 7 5/8 inches (19.35 cm) apart into a wall and 1/8 inch (0.32 cm) from the wall. Step 2...
Page 46 - What to Do If You Cannot Connect to a Website; Starting the CRWS Software; File
Chapter 2 Installation What to Do If You Cannot Connect to a Website 2-22 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 What to Do If You Cannot Connect to a Website If you cannot connect to the Internet, using the factory configuration, or if you have loaded new Cisco ...
Page 47 - winipcfg; Router Setup
2-23 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Chapter 2 Installation What to Do If You Cannot Connect to a Website 4. If the PC is configured to automatically receive an IP address, but the web page still does not appear, select Start/Run , type winipcfg in the Run...
Page 49 - Before You Call Your Cisco Reseller
C H A P T E R 3-1 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 3 Troubleshooting This chapter describes problems that could occur with the router hardware, possible causes of the problems, and steps for solving the problems. The problems are grouped as follows: • Probl...
Page 50 - Symptom
Chapter 3 Troubleshooting Problems During First Startup 3-2 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Problems During First Startup Table 3-1 lists problems that could occur the first time you turn on the router. Table 3-1 Problems During First Startup Symptom Probl...
Page 53 - A P P E N D I X; Description
A-5 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 A P P E N D I X A Specifications and Cables This appendix provides system, port, and cabling specifications for the Cisco 831 and SOHO 91 routers. System Specifications Table A-1 outlines the system specifications for th...
Page 54 - Router Power
Appendix A Specifications and Cables System Specifications A-6 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers document that wa...
Page 55 - LAN Port; Pin
A-7 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Appendix A Specifications and Cables LAN Port LAN Port The Cisco 831 and SOHO 91 routers provide a fixed onboard LAN connection, which has a 10/100-Mbps wire-speed non-blocking switch controller that performs the 10BASE-...
Page 56 - Console Connector Pinouts
Appendix A Specifications and Cables Console Connector Pinouts A-8 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Console Connector Pinouts Table A-3 provides pinouts for console connector (for connecting a terminal or PC). Table A-3 Console Connector Pinouts (RJ-45) The...
Page 57 - Type; Cable
A-9 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 Appendix A Specifications and Cables Cabling Specifications Thanks to the auto-crossover (autosensing) function, both straight-through and crossover cables can be used for the Ethernet LAN port. Ethernet Cable Specificat...
Page 59 - I N D E X; Numerics
IN-1 Cisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02 I N D E X Numerics 100BASE-T 1-2 10BASE-T 1-2 A AC adapter, connecting 2-12 accessory kit 2-5 AC input voltage A-6 adapter, included 2-5 altitude specifications A-5 autosensing function 1-1 B back panel (figure) 1-4 bro...