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Contents viii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01

ix Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface This section describes the intended audience, scope, and organization of the Cisco 815 Integrated Services Router Hardware Installation Guide and defines the conventions used to convey instructions and information...

Preface Related Documentation x Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 • Chapter 3, “Troubleshooting,” describes some problems that you might experience with the router and how to solve these problems. • Appendix A, “Technical Specifications,” lists the physical ...

xi Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Conventions Conventions This guide uses the following conventions for information and instructions. Notes, Cautions, and Warnings Notes, cautions, and warnings use the following conventions and symbols: Note Means...

Preface Conventions xii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista...

xiii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Conventions Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretse...

Preface Conventions xiv Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01

xv Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Conventions

Preface Conventions xvi Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01

xvii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Conventions

Preface Conventions xviii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Commands Table 1 describes the syntax used with the commands in this document. Table 1 Command Syntax Guide Convention Description boldface Commands and keywords. italic Command input that is suppli...

xix Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Accessibility Accessibility This product family uses a command line interface (CLI). The CLI is 508 conformant since it is text based and relies on a keyboard for navigation. All functions of the router can be co...

Preface Obtaining Documentation xx Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 You can access international Cisco websites at this URL: http://www.cisco.com/public/countries_languages.shtml Product Documentation DVD The Product Documentation DVD is a comprehensive lib...

xxi Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Documentation Feedback Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. You c...

Preface Cisco Product Security Overview xxii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct al...

xxiii Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Obtaining Technical Assistance Obtaining Technical Assistance Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco....

Preface Obtaining Technical Assistance xxiv Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your ne...

xxv Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Preface Obtaining Additional Publications and Information Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during n...

Preface Obtaining Additional Publications and Information xxvi Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 • iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamlin...

C H A P T E R 1-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 1 Overview This chapter introduces the Cisco 815 integrated services router, also referred to in this guide as the router , and covers the following topics: • Key Features • Back Panel Ports and LEDs • Fron...

Chapter 1 Overview Key Features 1-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Figure 1-1 Cisco 815 Integrated Services Router Table 1-1 Key Features Feature Description One Fast Ethernet (10/100BASE-TX) port • Operates in full- or half-duplex mode (with manual overr...

1-3 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 1 Overview Key Features Product Serial Number Location The serial number label for the Cisco 815 integrated services router is located on the rear of the chassis, to the right of the power switch. (See Figure 1-2...

1-5 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 1 Overview Back Panel Ports and LEDs Figure 1-4 WIC-4ESW Figure 1-5 HWIC-CABLE-D-2 95777 1x ACT LNK 2x ACT LNK 3x ACT LNK 4x ACT LNK WIC4ESW Table 1-2 Back Panel Connectors Connector/Slot Label/Color Description ...

Chapter 1 Overview Front Panel LEDs 1-6 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Use the back panel LEDs during router installation to confirm that you have correctly connected all the cables to the router. Front Panel LEDs Use the router front panel LEDs to determ...

1-7 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 1 Overview Front Panel LEDs Figure 1-6 Front Panel LEDs Table 1-4 Front Panel LEDs LED Label Color Description PWR Green On means that DC power is being supplied to the router. OK Green On means that the router h...

Chapter 1 Overview Router Memory 1-8 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Router Memory This section describes the types of memory stored in the router and how to find out how much of each type of memory is stored in the router. For instruction on how to upgrad...

1-9 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 1 Overview Router Memory Amounts of Memory The Cisco 815 integrated services router supports a maximum of 32 MB of flash memory and 128 MB of DRAM. Use the show version command to see how much DRAM, NVRAM, and fl...

Chapter 1 Overview Unpacking the Router 1-10 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Unpacking the Router Figure 1-7 lists the items that come with your router. All these items are in the accessory kit that came with your router. Figure 1-7 Items Included with the...

C H A P T E R 2-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 2 Installation This chapter provides procedures for installing the Cisco 815 integrated services router and includes the following sections: • Before Installing the Router • Connecting the Router to Your Lo...

Chapter 2 Installation Connecting the Router to Your Local Network 2-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat u...

2-3 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Connecting the Router to Your Local Network Caution Do not connect a WAN cable to the card until you have completed the installation procedure. Note For details about specific WAN interface cards (...

Chapter 2 Installation Connecting the Router to Your Local Network 2-4 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Figure 2-1 Connecting the Router to the Local Network Step 2 Connect the other end of the cable to a network port on the hub or switch. 1 10/100 Ethernet...

2-5 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Connecting Power to the Router Connecting Power to the Router Read the following warnings before connecting the router to power. Warning The power supply is designed to work with TN power systems. ...

Chapter 2 Installation Verifying Your Installation 2-6 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Step 2 Connect one end of the separate power cord to the socket on the power supply. Step 3 Connect the other end of the separate power cord to a power outlet. Step 4 Pr...

2-7 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Optional Installation Procedures Optional Installation Procedures This section describes some installation procedures that you might or might not use, depending on your site and on how you are conf...

Chapter 2 Installation Optional Installation Procedures 2-8 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Figure 2-3 Connecting the Console Cable to the Router Step 2 Connect the DB-9 end of the console cable to the console port (also called the serial port ) on your PC...

2-9 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Optional Installation Procedures Connecting a Modem When a modem is connected to the auxiliary port, a remote user can dial in to the router and configure it. You can use the console cable provided...

Chapter 2 Installation Optional Installation Procedures 2-10 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Step 2 Connect the DB-9 end of the cable to the DB-9 end of the DB-9-to-DB-25 adapter. Step 3 Connect the DB-25 end of the adapter to the modem. Stacking the Route...

2-11 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Optional Installation Procedures Figure 2-5 Assembling Stacking Clip and Fastener After assembling the clip and fastener, follow these steps to stack the router with another device: Step 1 Place t...

Chapter 2 Installation Optional Installation Procedures 2-12 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Figure 2-6 Stacking the Router (Back View) Step 2 Position the router onto the clip so that the back hooks fit over the edge of the router. Step 3 Position the pla...

2-13 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 2 Installation Optional Installation Procedures Unstacking the Router Follow these steps to unstack the router from another device: Step 1 Press up on the tab over the center of the lower device to release the c...

C H A P T E R 3-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 3 Troubleshooting Use the information in this chapter to help isolate problems you might encounter with the Cisco 815 integrated services router or to rule out the router as the source of the problem. This ...

Chapter 3 Troubleshooting Recovering a Lost Password 3-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Recovering a Lost Password This section describes how to recover a lost enable password and how to enter a new enable secret password. Password recovery consists of th...

3-3 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 3 Troubleshooting Recovering a Lost Password Step 4 At the user EXEC prompt ( Router> ), enter the show version command to display the existing configuration register value (shown at the end of this example ou...

Chapter 3 Troubleshooting Recovering a Lost Password 3-4 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Resetting the Router Follow these steps to reset the router: Step 1 Do one of the following: • If break is enabled, go to Step 2 . • If break is disabled, turn off the...

3-5 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 3 Troubleshooting Recovering a Lost Password Step 7 Enter the enable command to enter privileged EXEC mode. Configuration changes can be made only in this mode. Router> enable The prompt changes to the privile...

Chapter 3 Troubleshooting Recovering a Lost Password 3-6 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Resetting the Password Follow these steps to reset an enable secret password and restore the configuration of the router: Step 1 Enter the configure terminal command t...

3-7 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 3 Troubleshooting Problem Solving Step 3 Press Ctrl-Z to exit configuration mode: Router(config)# Ctrl-Z Step 4 Reboot the router, and enter the recovered enable password. Problem Solving The key to problem solvi...

Chapter 3 Troubleshooting Problem Solving 3-8 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Troubleshooting WICs and Cables Use the show diag command to help determine problems with a card. Table 3-2 lists problems that could occur with WAN interface cards (WICs) and th...

3-9 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 3 Troubleshooting Problem Solving Example Below is an example of the show diag command: 815# show diag Slot 0: C815 1FE 4ESW CM Mainboard Port adapter, 6 ports Port adapter is analyzed Port adapter insertion time...

3-11 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Chapter 3 Troubleshooting Problem Solving EEPROM format version 4 EEPROM contents (hex): 0x00: 04 FF CF 06 00 D0 2B FE 66 E6 43 00 02 C1 8B 46 0x10: 4F 43 30 36 30 34 30 31 31 36 40 04 EA 41 02 00 0x20: 82 4A 0F 16 02 4...

Chapter 3 Troubleshooting Problem Solving 3-12 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 The router is on, but the front panel PWR LED is off. The power supply has failed. The front panel PWR LED is on, the front panel OK LED is off, and the router does not pass con...

Appendix A Technical Specifications A-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Operating Specifications Operating temperature Storage temperature Operating humidity 32° to 104°F (0° to 40°C) –40° to 149°F (–40° to 65°C) 10% to 85%, noncondensing Table A-1 Cisco 8...

B-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 A P P E N D I X B Cabling Specifications This appendix describes cables and cabling guidelines for the Cisco 815 integrated services router and contains the following sections: • Ethernet Cables • Ethernet Network Cablin...

Appendix B Cabling Specifications Ethernet Network Cabling Guidelines B-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Ethernet Network Cabling Guidelines Table B-2 describes some guidelines for creating Ethernet networks. Figures might vary, depending on the manufactu...

B-3 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Appendix B Cabling Specifications Console Cable and Adapter Console Cable and Adapter A console cable is provided with your router. Use this cable to connect the router to a PC or terminal. The router comes with a DB-9-t...

C-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 A P P E N D I X C Installing and Upgrading Memory and Virtual Private Network Modules This chapter tells how to install or upgrade memory and how to install a Virtual Private Network (VPN) module in your Cisco 815 integr...

Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Opening the Chassis C-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning Read the ...

Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Locating Modules C-4 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Locating Modules Figure C-2 shows where to find the slots for a dual in-line memory module (DIMM) and a VPN module on the ro...

C-5 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Installing and Removing a DIMM DIMMs have a polarization notch on the mating edge to prevent incorrect insertion. Figure C-3 shows the polari...

Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Installing and Removing a DIMM C-6 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Step 2 Place the DIMM in an antistatic bag to protect it from ESD damage. Installing a DIMM Caution Do not ins...

C-7 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Installing a VPN Module Installing a VPN Module Caution To support the VPN module on the Cisco 815 integrated services router, the router mus...

Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Installing a VPN Module C-8 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Step 2 Locate the VPN module slot, and insert the VPN module, as shown in Figure C-7 . Figure C-7 VPN Module Location...

Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Installing a VPN Module C-10 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Figure C-10 Aligning the Retention Clip Center Post c. Attach the retention clip to the motherboard, as shown in Fig...

C-13 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Closing the Chassis Closing the Chassis After installing memory or a VPN module on the motherboard, attach the router cover by following the...

IN-1 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 I N D E X Numerics 100 LED 1-6 A auxiliary port connecting 2-9 description 1-2, 1-5 illustration 1-4 B back panel connectors description 1-5 illustration 1-4 LEDs description 1-6 illustration 1-4 break, sending to route...

Index IN-2 Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01 determining value 3-2 to 3-3 resetting 3-6 to 3-7 configure terminal command 3-6 connecting Ethernet cable 2-2 power cord 2-5 router to a PC 2-7 console port connecting 2-7 description 1-2, 1-5 illustration 1-4 sp...