Cisco 7940/7960 - Manuals - manualsarea.com

Page 2 - Table of Contents

Cisco 7940/7960 User Guide Table of Contents Table of Contents ......................................................................................................................2 Introduction............................................................................................................

Page 3 - Introduction; Web Portal

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 3 of 12 Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Cisco 7940/7960 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be desc...

Page 4 - Document Format

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 4 of 12 Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME AND DESCRIPTION STEP BY STEP INSTRUCTIONS FOR EXTENDED FEATURE FUNCTIONALITY STEP BY STEP INSTR...

Page 5 - Feature Functionality; Account Codes - Verified; Account Codes - Unverified; Using the Feature; Ad-Hoc Conference Calling; Using the Feature

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 5 of 12 Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature 1. GO OFF HOOK . 2. Dial the NUMBER o...

Page 6 - Call Forward Always; Call Forward Busy; Call Forward No Answer

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 6 of 12 Call Forward Always Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by using the soft keys, or by dialing a feature code. Activate...

Page 7 - Call Park; Call Park Retrieve; Call Pickup; Directed Call Pickup

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 7 of 12 2. Press *92 3. Follow the IVR instructions. Deactivate: Using the Feature Code 1. GO OFF HOOK 2. Press *93 Call Park Enables a user to place a call on hold and allow a user to pick the call up at another phone. U...

Page 8 - Call Return; Call Transfer – Blind; Call Transfer – Consult; Call Transfer – To Voicemail

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 8 of 12 Call Return Allows a user to call back the last number that called their line, regardless of whether or not the phone was answered. Using the Feature 1. GO OFF HOOK 2. Press *69 . Call Transfer – Blind Allow incom...

Page 9 - Call Waiting; Cancel Call Waiting Per Call; Caller ID Blocking Per Call; Caller ID Delivery Per Call

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 9 of 12 Call Waiting This feature enables a user to answer a call when engaged in another call. When a second call is received while a user is engaged in a call, the user is informed via a call waiting tone. Using the Fea...

Page 10 - Dialing; Do Not Disturb

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 10 of 12 Dialing Enable a user to make a call to another party. Using the Feature Placing a Call 1. Pick up HANDSET or press the NEWCALL soft key. 2. Enter the number you wish to call. 3. Press the DIAL soft key, or wait ...

Page 11 - Hold; Last Number Redial

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 11 of 12 Hold Allows user to place a call on hold and retrieve it. Using the Feature Activate: Using the Soft Keys 1. Press the HOLD soft key. Deactivate: Using the Soft Keys 1. Press the RESUME soft key. Last Number Redi...

Page 12 - Speed Dial 8; Voicemail

Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 12 of 12 Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK . 2. Press *74 . You will hear a stuttered dial tone then a normal dial tone. 3. Using the KEYPAD En...