Cisco 7937G - Manuals

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 1 Getting Started Using this Guide This guide provides you with an overview of the features available on your Cisco Unified IP Conference Station 7937G. You can read it completely for a solid understan...

2 OL-11559-02 Finding Additional Information You can access the most current conference station documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm You can access the Cisco website at this URL: http://www.cisco.com/ You can access...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 3 Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable device...

4 OL-11559-02 Connecting Your Conference Station Your system administrator will likely connect your new Cisco Unified IP Conference Station 7937G to the corporate IP telephony network. If that is not the case, refer to the following graphics and tables to connect the conference station. Connecting t...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 7 Registering with TAPS After the conference station is connected to the network, your system administrator might ask you to auto-register the conference station using TAPS (Tool for Auto-Registered Ph...

8 OL-11559-02 An Overview of Your Conference Station Your Cisco Unified IP Conference Station 7937G is a full-feature conference station that provides voice communication over the same data network that your computer uses. It allows you to place and receive calls, put calls on hold, transfer calls, ...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 11 Understanding Lines vs. Calls To avoid confusion about lines and calls, refer to these descriptions: • Line—A line corresponds to the directory number that others can use to call you. Each conferenc...

12 OL-11559-02 Understanding Display Screen Features You can use the following graphic and table to see what your conference station display screen looks like with active calls and feature menus open. 1 2 3 4 5 Item Description 1 Conference station directory number Displays the current time, date, a...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 13 Choosing Menu Items There are three ways to choose menu items on the conference station’s display screen. To choose a display screen item... Do this... By softkey Press the Select softkey. By naviga...

14 OL-11559-02 Understanding Feature Availability Depending on the conference station system configuration, features included in this guide might not be available to you or might work differently on the conference station. Contact your support desk or system administrator for information about featu...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 15 Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Cal...

16 OL-11559-02 Placing a Call—Additional Options You can place calls using special features and services that might be available on the conference station. See your system administrator for more information about these additional options. If you want to... Then... For more information, see... Speed ...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 17 Answering a Call You can answer a call by simply pressing the Off-hook button, or you can use other options if they are available on the conference station. If you want to... Then... For more inform...

18 OL-11559-02 Tips • Engaging the Hold feature typically generates music or a beeping tone. • A held call is indicated by the Hold icon: Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute either in conjunction with the conference station or...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 19 Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Transfer a call without talking to the transfer rec...

20 OL-11559-02 Tips • Enter the call forward target number exactly as you would dial it from the conference station. For example, enter an access code or the area code, if necessary. • You can forward your calls to a traditional analog telephone or to another IP conference station, although your sys...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 21 Meet-Me Conference Calls You can create a Meet-Me conference by calling the Meet-Me conference station number at a specified time. For additional instructions, see Starting or Joining a Meet-Me Conf...

22 OL-11559-02 Starting or Joining a Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by dialing the conference number. If you want to... Then... Start a Meet-Me conference 1. Obtain a Meet-Me conference station number from your system administrator. 2. Distribut...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 23 Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for the Cisco Unified IP Conference Station 7937G depending on your call-h...

24 OL-11559-02 Picking Up a Redirected Call on Your Conference Station Call PickUp allows you to answer a call that is ringing on a coworker’s conference station by redirecting the call to your conference station. You might use Call PickUp if you share call-handling with coworkers. If you want to......

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 25 Storing and Retrieving Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another conference station in the Cisco Unified Communication...

26 OL-11559-02 Privacy If you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. The Privacy feature also prevents coworkers from barging your calls. See Preventing Others from Viewing or Barging a Shared-Line Call, page 27 . Note The maximum n...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 27 Preventing Others from Viewing or Barging a Shared-Line Call If you share a conference station line, you can use the Privacy feature to prevent others who share the line from viewing or barging (add...

28 OL-11559-02 Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a conference station as your own. Once you log in to EM, the conference station adopts your user profile, including the conference station line, features, established services, and web-bas...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 29 Changing Conference Station Settings You can personalize your Cisco Unified IP Conference Station 7937G by adjusting the ring type and volume, the display screen, and voice message indicators. Custo...

30 OL-11559-02 Customizing the Conference Station Display Screen You can adjust the characteristics of your conference station’s display screen. If you want to... Then... Change the display screen contrast 1. Choose > Settings > User Preferences > Contrast . 2. To adjust the contrast settin...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 31 Using Call Logs and Directories This section describes how you can use call logs and directories on your Cisco Unified IP Conference Station 7937G. To access both features, use the Directories butto...

32 OL-11559-02 Directory Dialing Depending on configuration, the conference station can provide both corporate and personal directory features: • Corporate Directory—Corporate contacts that you can access on the conference station. Corporate Directory is set up and maintained by your system administ...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 33 Using Personal Directory on Your Conference Station The Personal Directory feature set contains your PAB and Fast Dials. This section describes how to set up and use Personal Directory on the confer...

36 OL-11559-02 Accessing Voice Messages To access voice messages, use the Msgs softkey. Note Your company determines the voice message service that the Cisco Unified IP Conference Station 7937G system uses. For the most accurate and detailed information, refer to the documentation that came with you...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 37 Using the User Options Web Pages Your Cisco Unified IP Conference Station 7937G is a network device that can share information with other network devices in your company, including your personal com...

38 OL-11559-02 Using Personal Directory on the Web The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified Communications Manager Address Book Synchronizer Note You can also access PAB and Fast Dials from the c...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 39 Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages. To access your User Options web pages, see Accessing Your User Options Web Pages, ...

40 OL-11559-02 Tips • You can create up to 500 fast dial and PAB entries. • When you create a new fast dial entry without using a PAB entry, the fast dial entry is labeled “Raw” in your User Options web pages. The entry does not display a configurable text label and does not have a matching entry in...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 41 This section describes how to set up speed dialing features from your User Options web pages. To access your User Options web pages, see Accessing Your User Options Web Pages, page 37 . If you want ...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 43 Controlling User Settings on the Web User settings include your password, PIN, and language (locale) settings. Your PIN and password allow you to access different features and services. For example,...

44 OL-11559-02 Controlling Line Settings on the Web Line settings include call-forwarding, voice message indicators, ring types, and line text labels that you set up for your conference station. Note • You can set up call forwarding directly on the conference station. See Forwarding All Calls to Ano...

48 OL-11559-02 Understanding Additional Configuration Options Your system administrator can configure your Cisco Unified IP Conference Station 7937G to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configur...

50 OL-11559-02 Troubleshooting Your Conference Station This section provides troubleshooting information for the Cisco Unified IP Conference Station 7937G. General Troubleshooting This section provides information to help you troubleshoot general problems with the conference station. For more and de...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 51 Viewing Conference Station Administration Data Your system administrator might ask you to access administration data on the conference station for troubleshooting purposes. If you are asked to... Th...

52 OL-11559-02 Cisco One-Year Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, i...

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 55 Index A abbreviated dials about 23 setting up 40–41 using 23 Address Book Synchronizer 40 administration data, viewing 51 answering calls 17 applications button, about 10 ASCII label field support 4...