Page 2 - Requirements; Executive Summary
Audio Problems One−sided Audio Choppy or Robotic Audio Registration and Authentication ProblemsAppendix A AP and Antenna Placement Interference and Multipath Distortion Signal AttenuationNetPro Discussion Forums − Featured ConversationsRelated Information Introduction This document provides design c...
Page 3 - Vocera Badge Overview; Vocera Call Capacity Considerations
Badge−to−Badge No specialconfiguration No special configuration No special configuration Badge−to−Phone No specialconfiguration No special configuration No special configuration Badge−to−Broadcast EnableControllerMulticast Enable ControllerMulticast Disable Vocera VLANIGMP−Snooping or run4.0.206.0 o...
Page 5 - Multicast in an LWAPP Deployment; Unicast−Multicast Delivery Method
Multicast in an LWAPP Deployment Understanding multicast within an LWAPP deployment is necessary to deploy the Vocera broadcast function.This document later covers the essential steps to enable multicast within the controller−based solution. Thereare currently two delivery methods that the LWAPP con...
Page 6 - Multicast−Multicast Delivery Method
Note: If AP Group VLANs are configured, and an IGMP join is sent from a client through the controller, it isplaced on the default VLAN of the WLAN that the client is on. Therefore, the client might not receive thismulticast traffic unless the client is a member of this default broadcast domain. Mult...
Page 8 - Disable Switch VLAN IGMP Snooping; Deployment Scenarios
Disable Switch VLAN IGMP Snooping IGMP snooping allows a switched network with multicast enabled to limit traffic to those switchports thathave users who want multicast to be seen while pruning the multicast packets from switchports that do notwish to see the multicast stream. In a Vocera deployment...
Page 10 - Multiple Controller Layer 2 Deployment; Multiple Controller Layer 3 Deployment
Multiple Controller Layer 2 Deployment Multiple controllers must all have connectivity to each other via the same Layer 2 broadcast domain. Bothcontrollers are configured for multicast as shown, using the identical access point multicast groups on eachcontroller to limit fragmentation. With the assu...
Page 11 - VoWLAN Deployments: Ciscos Reccommendations
and has these packets routed through normal multicast routing methods. Figure 7Multiple Controller Layer 3 Deployment VoWLAN Deployments: Ciscos Reccommendations Wireless IP Telephony networks require careful RF planning. A thorough voice site survey is often requiredto determine the proper levels o...
Page 13 - Security Mechanisms Supported; LEAP Considerations
Hospitals can have several types of wireless networks installed. This includes 2.4 GHz non−802.11equipment. This equipment can cause contention with other 2.4 GHz networks. • Wall−mounted diversity patch antennas and ceiling−mounted diversity omni−directional antennas arepopular, but keep in mind th...
Page 14 - Wireless Network Infrastructure; Voice, Data and Vocera VLANs
(off−ACS) database to store the user names and passwords for the badges, Cisco does not recommend thispractice. Because the ACS must be queried whenever the badge roams between access points, theunpredictable delay to access an off−ACS database could cause excessive delay and poor voice quality. Wir...
Page 15 - Badge Configuration
Switch Recommendations Note: If you use a Cisco Catalyst 4000 Series Switch as the main router in the network, ensure that it contains,at a minimum, either a Supervisor Engine 2+ (SUP2+) or Supervisor Engine 3 (SUP3) module. The SUP1 orSUP2 module can cause roaming delays, as can the Cisco Catalyst ...
Page 16 - Tune AutoRF for Your Environment
When Subnet Roaming is checked, it instructs the badge to request a new IP address after each roam. In theLWAPP environment, the infrastructure helps maintain client connectivity at Layer 3. When a voice clientmust wait for the DHCP server to respond before it is able to send or receive packets, del...
Page 18 - Wireless Network Infrastructure Configuration; Create Interfaces
Wireless Network Infrastructure Configuration The Cisco Unified Wireless Network design and deployment guide should be followed for the overallconfiguration of your WLC(s). This section provides additional recommendations specific to Vocera®Communication Badges. Note: Changes are left unsaved if you...
Page 19 - Create the Vocera Voice Interface; Wireless−Specific Configuration
Figure 10List of WLC Interfaces Create the Vocera Voice Interface Complete these steps: Click New. 1. Enter a tag name representative of your Vocera VoWLAN network in the Interface Name field. 2. Enter the VLAN number of that VoWLAN network in the VLAN ID field. 3. Click Apply and then click Edit in...
Page 20 - WLAN Configuration
WLAN Configuration Complete these steps: Update the Radio Policy field to a value that best fits you needs. 1. Change Admin Status to Enabled. 2. Set Session Timeout to 1800. 3. Set Quality of Service to Platinum. 4. Set Broadcast SSID to Enabled. 5. Set the Interface Name to the interface created f...
Page 21 - Configure Access Point Detail
Configure Access Point Detail Complete these steps: Click Detail. 1. Configure the AP Name. 2. Ensure that the access point is configured for DHCP. 3. Ensure that Admin Status is Enabled. 4. AP Mod should be set to local. 5. Enter the location of the access point. 6. Enter the controller name that t...
Page 23 - Wireless IP Telephony Verification
Click Apply. 5. Click Save Configuration and see the Tune AutoRF for Your Environment section of this document. 6. Choose Wireless > Access Points > 802.11b/g Radios. Figure 16 7. Wireless IP Telephony Verification After you conduct an RF site survey and configure the access points and the pho...
Page 24 - Association, Authentication, and Registration
The primary area of each access point cell (where the badges are most likely to connect to thatparticular access point). • Any location where there might be high call volume. • Locations where usage might be infrequent but coverage still has to be certified (for example,stairwells, restrooms, and so...
Page 25 - Common Roaming Issues; Badge Loses Voice Quality while Roaming
ORIf the telephony server is available, initiate a call with a stationary device to the badge. ♦ Continually check voice quality while you traverse the total wireless coverage area. If thevoice quality is insufficient, perform these tasks: ♦ Listen for all unacceptable changes in voice quality and t...
Page 26 - Audio Problems; One−sided Audio
Audio Problems There are a few common configuration errors that can cause some easily resolved audio issues. If possible,check audio problems against a stationary (reference) badge to help narrow the problem to a wireless issue.Common audio problems include: One−sided Audio • Choppy or Robotic Audio...
Page 27 - Appendix A; AP and Antenna Placement
Re−authentication / Session TimeoutIf configured, a session timeout triggers a re−authenticationwhich causes gaps in the voice stream (300 ms + WAN delay for 802.1x authentication). • Appendix A AP and Antenna Placement This section gives examples of both proper and improper placement of access poin...
Page 30 - Interference and Multipath Distortion
For areas where user traffic is high (such as office spaces, schools, retail stores, and hospitals), Ciscorecommends that you place the access point out of sight and place unobtrusive antennas below the ceiling.Separation for non−diversity antennas should not exceed 18 inches. Interference and Multi...
Page 31 - Signal Attenuation; NetPro Discussion Forums − Featured Conversations
While directional antennas can be of great value for certain indoor applications, the vast majority of indoorinstallations use omni−directional antennas. Directionality should be strictly determined by a correct andproper site survey. Whether you use an omni−directional or patch antenna, indoor envi...
Page 32 - Related Information
Related Information Deploying Cisco 440X Series Wireless LAN Controllers • Solution Reference Network Design • Vocera Communications System Specifications • Technical Support & Documentation − Cisco Systems • All contents are Copyright © 2006−2007 Cisco Systems, Inc. All rights reserved. Importa...