Page 2 - Task List to Make Changes to an Integration; Requirements
2 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Requirements Task List to Make Changes to an Integration Use the following task list to make changes to an integration after it has been created. 1. Start the ...
Page 3 - Integration Description
3 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Integration Description • The phone system ready for the integration as described in the installation guide for the phone system. Cisco Unity Server • The appl...
Page 5 - Integration Functionality; Integrations with Multiple Phone Systems
5 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Integration Description Figure 2 Serial Connections Between Multiple PBXLink Boxes and Cisco Unity Integration Functionality The Avaya Definity/PBXLink integra...
Page 7 - Preparing for Programming the Phone System
7 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Planning How the Voice Messaging Ports Will Be Used by Cisco Unity • The number of calls Cisco Unity will answer when call traffic is at its peak. • The expect...
Page 8 - Programming the Avaya Definity/PBXLink Phone System
8 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System Programming the Avaya Definity/PBXLink Phone System If you use programming options other than those supplie...
Page 17 - Setting Up the PBXLink Box
17 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Setting Up the PBXLink Box When setting up the PBXLink box, you can access the configuration menus through the display panel and bu...
Page 33 - Testing the Integration
33 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Testing the Integration If your phone system uses MWI extension numbers that begin with zero (for example, 0123 or 09876), do the following procedure. To Enab...
Page 37 - Integrating a Secondary Server for Cisco Unity Failover
37 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Integrating a Secondary Server for Cisco Unity Failover Integrating a Secondary Server for Cisco Unity Failover The Cisco Unity failover feature enables a sec...
Page 38 - Setting Up the Secondary Server for Failover
38 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Integrating a Secondary Server for Cisco Unity Failover Figure 3 Connections Between the Phone System and Cisco Unity Servers The primary and secondary server...
Page 40 - Changing the Settings for an Existing Integration
40 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Changing the Settings for an Existing Integration Step 24 If you are using Cisco Unity version 4.0(4) or later and have not upgraded from an earlier version, ...
Page 41 - Deleting an Existing Integration; Appendix: Using Alternate Extensions and MWIs; Alternate Extensions
41 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Alternate Extensions and MWIs Deleting an Existing Integration Step 8 If prompted, restart the Cisco Unity services. Deleting an Existing Integration If you want to delete an existing integration (for examp...
Page 42 - Setting Up Alternate Extensions
42 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Alternate Extensions and MWIs Alternate Extensions • Offer easy message access on direct calls from a cell phone, home phone, or phone at an alternate work site (assuming that the phone number is passed alo...
Page 43 - Alternate MWIs
43 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Alternate Extensions and MWIs Alternate MWIs To Add Administrator-Defined Alternate Extensions Step 1 In the Cisco Unity Administrator, go to any Subscribers > Alternate Extensions page. Step 2 In the Ad...
Page 44 - Setting Up Alternate MWIs
44 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Alternate Extensions and MWIs Alternate MWIs Setting Up Alternate MWIs Cisco Unity can activate alternate MWIs. Note that depending on the phones and phone systems, some additional phone system programming ...
Page 45 - Conventions
45 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Conventions Appendix: Documentation and Technical Assistance Conventions The Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 uses the following conventions. ...
Page 46 - Obtaining Documentation; Product Documentation DVD
46 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Obtaining Documentation Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. For descriptions an...
Page 47 - Documentation Feedback; Cisco Product Security Overview; Reporting Security Problems in Cisco Products
47 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Documentation Feedback Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United...
Page 48 - Obtaining Technical Assistance; Cisco Technical Support & Documentation Website
48 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Obtaining Technical Assistance • For Nonemergencies — [email protected] In an emergency, you can also reach PSIRT by telephone: • 1 877 228-7302 • 1 408 525-6532 Tip We encour...
Page 49 - Submitting a Service Request; Definitions of Service Request Severity
49 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Obtaining Technical Assistance output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label ...
Page 50 - Obtaining Additional Publications and Information
50 Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documentation and Technical Assistance Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is ...