Page 3 - WARNING; Support
Safety This product complies with IEC/EN 60950-1 and IEC/EN 60950-22,Safety of Information Technology Equipment. The product shall begrounded either through a shielded network cable (STP) or otherappropriate method.The power supply used with this product shall fulfill the requirementsfor Safety Extr...
Page 4 - AXIS Q1604-E Network Camera; Table of Contents
AXIS Q1604-E Network Camera Table of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . ...
Page 6 - Safety Information; Hazard Levels; DANGER; Other Message Levels
AXIS Q1604-E Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indica...
Page 7 - Hardware Overview
AXIS Q1604-E Network Camera Hardware Overview Hardware Overview 1 4 5 6 7 8 3 2 1 Focus puller 2 Zoom puller 3 Status LED 4 Internal microphone 5 SD memory card slot 6 Network connector (PoE) 7 Audio out 8 Audio in 7
Page 10 - Cold Startup Delay Switch; Network Connector; Digital output; Power Connector; Audio Connector
AXIS Q1604-E Network Camera Hardware Overview 17. Network cable (route through wall bracket). Cable not included18. Wall bracket19. Bracket adjustment screw Cold Startup Delay Switch The Cold Startup Delay switch, when turned on, controls how the camera restarts after a power cut, when temperatures ...
Page 11 - SD Card Slot; Control Button; LED Indicators
AXIS Q1604-E Network Camera Hardware Overview SD Card Slot NO NO NOTICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. To prevent data corruption, the SD card should be unmounted before removal. To unmount...
Page 12 - Status LED Behavior for Focus Assistant
AXIS Q1604-E Network Camera Hardware Overview Status LED Behavior for Focus Assistant Color Indication Green Focus Assistant is enabledThe lens is optimally adjusted Amber The camera has been moved, or an object has been placed in front of the lens. Exit and restart theFocus Assistant.The lens is le...
Page 13 - Access the Product; Access from a Browser; Access from the Internet
AXIS Q1604-E Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS ...
Page 14 - Set the Root Password; Configure Capture Mode; The Live View Page; Controls on the Live View Page
AXIS Q1604-E Network Camera Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 52 . See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Pass...
Page 15 - Manual Trigger; AXIS Media Control viewer toolbar
AXIS Q1604-E Network Camera Access the Product Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 24 . Click Pulse to activate the product’s output port for a defined period of time. For information ...
Page 16 - AMC Audio Controls
AXIS Q1604-E Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Pa...
Page 17 - Media Streams; MJPEG
AXIS Q1604-E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, aud...
Page 18 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q1604-E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AM...
Page 19 - Access Audio Streams; VAPIX® Application Programming Interface (API); Java applet
AXIS Q1604-E Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee t...
Page 20 - Set Up the Product; Basic Setup
AXIS Q1604-E Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all set...
Page 21 - Focus Assistant
AXIS Q1604-E Network Camera Set Up the Product 7. On the Focus page, click Fine-tune focus automatically and wait until automatic fine tuning is completed. 8. Click Enable iris . If the button is inactive the iris is already enabled. 9. If needed, make further adjustments under the Advanced tab. See...
Page 22 - Video and Audio; Set Up Video Streams; Pixel Counter
AXIS Q1604-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 22 . • Stream profiles. See page 24 . • Camera settings. See page 24 . • Overlay image. See pag...
Page 24 - Stream Profiles; Stream profile; Camera Settings; Capture Mode; OK; Image Appearance
AXIS Q1604-E Network Camera Video and Audio Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Streamprofiles can be used: • When setting up recording using action rules. See Events on page 39 . • When setting u...
Page 25 - White Balance
AXIS Q1604-E Network Camera Video and Audio Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation and the value 0 gives minimum color saturation. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image....
Page 26 - Overlay
AXIS Q1604-E Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, availablestorage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axi...
Page 27 - Overlay Image
AXIS Q1604-E Network Camera Video and Audio To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must first be uploaded to the Axis product, see Overlay Image . 3...
Page 28 - Privacy Mask
AXIS Q1604-E Network Camera Video and Audio 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner. If a part of the image is positioned outside the video image, ...
Page 29 - Focus; Audio Modes
AXIS Q1604-E Network Camera Video and Audio Focus You can focus the Axis product under Video & Audio > Focus . For most applications, the adjustments on the Basic tab are sufficient. If required, additional adjustments can be made on the Advanced tab. Before focusing, always click Open iris t...
Page 30 - Audio Input
AXIS Q1604-E Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector. Configure the audio input settings under Video & Audio > Audio Settings . Note When used in an outdoor enclosure, the internal microphone on this Axis pr...
Page 31 - Audio Clips; Live View; Audio
AXIS Q1604-E Network Camera Video and Audio Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page. The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or ...
Page 32 - Configure the Live View Page; Default Viewer for Browsers
AXIS Q1604-E Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 24 . • Default Viewer for Browser. See p...
Page 33 - User Defined Links; Show custom link; Output Buttons; Setup > Live View Config
AXIS Q1604-E Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Cust...
Page 34 - Detectors; Camera Tampering; Motion Detection
AXIS Q1604-E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering ...
Page 35 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS Q1604-E Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Moti...
Page 36 - Audio Detection; Detectors > Audio Detection; Activity
AXIS Q1604-E Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving obje...
Page 37 - Applications; Application Licenses
AXIS Q1604-E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For...
Page 39 - Events; Convert Event Types to Action Rules; Set Up Action Rules
AXIS Q1604-E Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines how and whenthe ac...
Page 40 - Triggers
AXIS Q1604-E Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 37 . • Detectors - Audio Detection – Trigger the rule when audio is...
Page 41 - Actions; Add Recipients; Recipient Types
AXIS Q1604-E Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. See Use Overlay Text in an ...
Page 42 - Set Up Email Recipients; Create Schedules
AXIS Q1604-E Network Camera Events HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send Video Clip Encrypted file transfer using HyperText Transfer ProtocolSecure (HTTPS). Specify login information for the HTTPS server and validatethe server’s certificate. If t...
Page 43 - Set Up Recurrences
AXIS Q1604-E Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up...
Page 44 - Recordings; Find Recordings
AXIS Q1604-E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 44 . • To pla...
Page 45 - Export Video Clip; Continuous Recording
AXIS Q1604-E Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 44 . 3. Select t...
Page 46 - Languages; Setup; Upload Language; Restore
AXIS Q1604-E Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the fi...
Page 47 - System Options; Security; Users
AXIS Q1604-E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anony...
Page 48 - Certificates
AXIS Q1604-E Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address fie...
Page 49 - Audio Support
AXIS Q1604-E Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed ...
Page 50 - Network; Basic TCP/IP Settings; IPv4 Address Configuration; Enable ARP/Ping setting of IP address
AXIS Q1604-E Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one versionmust always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (I...
Page 51 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration
AXIS Q1604-E Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the pro...
Page 52 - NTP Configuration
AXIS Q1604-E Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the f...
Page 53 - Use manually selected NAT router -; SOCKS
AXIS Q1604-E Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway, Broadband router, Broadband...
Page 54 - SNMP; UPnP
AXIS Q1604-E Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is thegroup of devices and management station running SNMP. Community names are used to identify groups. AXIS Video MIB (Management Information...
Page 55 - Bonjour; SD Card; Mount and Unmount SD Card
AXIS Q1604-E Network Camera System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operatingsystems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour...
Page 56 - Network Share
AXIS Q1604-E Network Camera System Options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled andan SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file syst...
Page 57 - Port Status; Maintenance; Support Overview
AXIS Q1604-E Network Camera System Options Ports & Devices I/O Ports The Axis product provides one input port and one output port for connection of external devices. For information about how toconnect external devices, see Connectors on page 67 . The I/O ports are configured under System Option...
Page 58 - System Overview; System Options > Support > System Overview; Advanced; Scripting; File Upload
AXIS Q1604-E Network Camera System Options System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview . Information that can be found here includes firmware version, IP address, network and security settings, event settings, i...
Page 60 - Troubleshooting; Check the Firmware; Emergency Recovery Procedure
AXIS Q1604-E Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correcti...
Page 61 - Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser; The product is accessible locally but not externally; Basic
AXIS Q1604-E Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting ...
Page 64 - Technical Specifications
AXIS Q1604-E Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Models AXIS Q1604-E 720p resolution, outdoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8–8mm, F1.2, P-iris, IR corrected, CS-mountHorizontal angle of view 80°–34°Vertic...
Page 67 - Connectors
AXIS Q1604-E Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block 1 2 3 4 For an example diagram, see Connection Diagrams on page 68 . Note The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signalwi...
Page 68 - Connection Diagrams; Performance Considerations
AXIS Q1604-E Network Camera Technical Specifications Connection Diagrams I/O Connector 1 2 3 4 1 0 V DC (-) 2 DC output 3.3 V, max 50 mA 3 Digital input 0 to max 40 V DC 4 Digital output 0 to max 40 V DC, open drain, 100 mA Performance Considerations When setting up your system, it is important to c...