Avocent 590-836-501D - Manuals

2 LongView® IP KVM Extenders Installer/User Guide Ethernet addressing The user station and the transmitter are IP-addressable devices, giving you the flexibility to locate them anywhere within your enterprise and at any distance from your desktop users. The user station and transmitter use standard ...

Chapter 1: Product Overview 3 • The other is a high-speed port that is used for virtual media (mass storage devices) peripheral devices or other USB devices interfacing with the target computer, along with providing power for the LVIP-T transmitter. NOTE: The LVIPDH-T and LVIPHR-T transmitters provi...

4 LongView® IP KVM Extenders Installer/User Guide Multiplatform support The LongView IP KVM transmitter is connected to the target computer via USB connectors. This enables the user station to interoperate seamlessly with PC, Sun ® and Macintosh ® workstations. PS/2 keyboards and mice can also be us...

Chapter 1: Product Overview 5 Virtual media (not available with LVIPVG-R user station) Mass storage devices, such as removable drives and external CD-ROM drives, can be attached to the user station and will function as if they are directly connected to the target computer. You can connect both a rem...

6 LongView® IP KVM Extenders Installer/User Guide Figure 1.1: LongView IP KVM Extender System Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: Table 1.1: Figure 1.1 Descriptions Number Description 1 Target Computers 2 Transmitters (LVIP-T and LVIPDH-T...

9 Installation Getting Started Before installing your LongView IP KVM extender system, refer to the list below to ensure that you have all the items necessary for installation. Items needed to install your LongView IP KVM extender system NOTE: The following information is relevant to the LongView IP...

10 LongView IP KVM Extenders Installer/User Guide Mounting Option The user station for each LongView IP KVM extender system mounts to either the rear of a flat panel monitor via a mounting plate accessory (ordered separately) or is desk-mountable via a mounting kit, also available from Avocent. Inst...

Chapter 2: Installation 11 CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the user station by unplugging the power supply from the electrical outlet. Also, turn on the target computer and the user station in the order described in the following p...

12 LongView IP KVM Extenders Installer/User Guide 3. Connect the video connector on the transmitter to the appropriately labeled port on the back of the target computer. NOTE: A VGA-only workstation can be connected to the transmitter using a VGA to DVI-I adaptor. You must configure the transmitter ...

18 LongView IP KVM Extenders Installer/User Guide To connect the user station: 1. Connect your keyboard, monitor, mouse and other peripheral cables to the appropriately labeled ports on the back of the user station. 2. Connect the UTP cable from the transmitter to the RJ-45 port on the back of the u...

Chapter 2: Installation 19 Transmitters and user stations may be configured for use on a single subnet or for use across routers. Use of routers, however, will cause a slight increase in end-to-end latencies, which may not be acceptable for all applications. The LongView IP KVM extender system has b...

21 Operations Overview Operating a target computer through the LongView IP KVM extender system is no different than working directly connected to your target computer. All peripherals operate as if directly connected, even though the target computer is located at a distance. While the LongView IP KV...

22 LongView® IP KVM Extenders Installer/User Guide Accessing the System A LongView IP KVM user station will automatically initiate a connection with the target computer. A series of messages will be displayed on the screen to inform you of the progress of the connection. You will be able to interact...

Chapter 3: Operations 23 2. Click the Rcvr radio button to view the system information for your user station. Figure 3.1: User Station Connected to Transmitter -or- Click the Trans radio button to view the system information for your transmitter. NOTE: If there is no transmitter connected, the Trans...

24 LongView® IP KVM Extenders Installer/User Guide To change networking information for the user station and transmitter: 1. Press Print Screen and select the Net tab to configure network parameters for your LongView IP KVM user station or transmitter. Figure 3.2: Network Config Menu (Receiver) 2. T...

Chapter 3: Operations 25 To change the OSD Timeout: 1. Press Print Screen and select the CFG tab. Figure 3.3: Configuration Menu (OSD Timeout) 2. Enter the desired amount of time for the OSD to be displayed. 3. Click Apply to save the changes. The Serial Menu The user station incorporates a serial m...

26 LongView® IP KVM Extenders Installer/User Guide via the transmitter. One password controls access to the user station, the other password controls access to the transmitter. In both cases, the default password is password . Items needed to access the serial menu • Networked workstation with a ser...

Chapter 3: Operations 27 NOTE: It is recommended that you configure the network settings for the transmitter before you configure the network settings for the LongView IP KVM user station. To configure network settings for the transmitter: 1. Press Enter to display the serial menu. The Appliance Sel...

28 LongView® IP KVM Extenders Installer/User Guide 5. Press 1 to select the Transmitter Network Config option and press Enter . Figure 3.6: Transmitter Network Configuration Menu 6. Press 1 to select the Transmitter IP Address option and press Enter . 7. Type a valid IP address and press Enter . 8. ...

Chapter 3: Operations 29 2. Type the password and press Enter . The Receiver Main Menu will appear. Figure 3.7: Receiver Main Menu To access the Network Configuration Menu: 1. Press 1 to select the Network Configuration option and press Enter . The Network Configuration Menu appears. Figure 3.8: Net...

Chapter 3: Operations 31 To configure the network settings for the user station: 1. Press 1 to select the Receiver Network Config option in the Network Configuration Menu and press Enter . Figure 3.11: Receiver Network Configuration Menu NOTE: The reset option in the Receiver Network Configuration M...

32 LongView® IP KVM Extenders Installer/User Guide 9. Press 6 to select the Network Speed option to toggle between Auto-Negotiate mode (option 1) or 100Base TX full duplex mode (option 2). Figure 3.12: Network Speed Menu 10. Type 0 (zero) and press Enter to exit and apply changes, or to return to th...

Chapter 3: Operations 33 3. Press 1 to select Network Configuration and press Enter . The Network Configuration Menu will appear. 4. Press 2 to select Transmitter IP Config and press Enter . The Transmitter IP Config menu will appear. The old Transmitter IP Address is displayed beside menu option 1....

34 LongView® IP KVM Extenders Installer/User Guide To change the user station password: 1. Press 2 to select Change console password and press Enter . You will be prompted to enter your current password. 2. Type your current password and press Enter . You will be prompted to enter the new password. ...

Chapter 3: Operations 35 3. Press 2 to access the Security Configuration Menu. You have the option of disabling or enabling the password and changing the default password. Figure 3.14: Transmitter Security Configuration Menu To disable or enable the transmitter password: NOTE: From the security Conf...

36 LongView® IP KVM Extenders Installer/User Guide NOTE: It is recommended that you Flash upgrade the transmitter before you Flash upgrade the user station. Transmitters and user stations should have the same version for guaranteed operation. To Flash upgrade your transmitter using XMODEM: 1. Downlo...

Chapter 3: Operations 37 6. Enter the URL for the upgrade file using the following syntax: http://<server ip address>[:server port]/<upgrade file path> For example: http://192.168.13.3:8080/TX.dld NOTE: If the server is set up on standard port 80, the port information can be omitted. 7. ...

38 LongView® IP KVM Extenders Installer/User Guide NOTE: If the LongView IP KVM user station determines that the upgrade file is invalid, the LongView IP KVM user station cancels the upgrade and maintains the previous firmware version. A message will display indicating that the firmware upgrade has ...

Chapter 3: Operations 39 5. During reset, the LongView IP KVM user station will drop the connection to the transmitter. When reset is complete, the LongView IP KVM user station will restore the connection to the transmitter using the new settings. Resetting the LongView IP KVM Extender System To res...

40 LongView® IP KVM Extenders Installer/User Guide 2. Press 7 to access the Appliance Information menu and press Enter . Figure 3.18: Appliance Information Menu 3. Press 1 to access the Receiver Appliance Information Menu and press Enter . Values on the Receiver Appliance Information Menu are read-o...

Chapter 3: Operations 41 Configuring Video Input Settings The LVIP-R and LVIPHR-R user stations are capable of transmitting either digital (DVI) or analog video (VGA) from the target computer to your monitor. The LVIPDH-R user station is capable of transmitting DVI only from the target computer to y...

42 LongView® IP KVM Extenders Installer/User Guide 3. Press 1 to access the Target Video Menu and press Enter . Figure 3.21: Transmitter Target Video Menu 4. Press 1 to select DVI Normal and press Enter . 5. Configure video input settings as appropriate.6. Type 0 (zero) and press Enter to save your ...

Chapter 3: Operations 43 Figure 3.22: Advanced Video Settings Menu 4. Enter the number that represents the port to which you wish to set the EDID preferred timing, then enter 0 (zero) to Exit/Apply Changes or enter c to Cancel. Figure 3.23: EDID Settings Menu 5. Enter the number that represents the ...

44 LongView® IP KVM Extenders Installer/User Guide To access the Session Retry Menu: 1. Press Enter to display the serial menu. 2. Press 1 to access the Receiver Main menu and press Enter . If the password option is enabled, you will be prompted for a password. 3. Press 8 to access the Console Setti...

Chapter 3: Operations 45 2. Press 8 to access the Console Settings Menu. Your currently selected OSD hotkey sequence is displayed beside menu item 1. Figure 3.25: Receiver Console Settings Menu 3. Press 1 to access the OSD Hotkey Menu and press Enter . The OSD Hotkey Menu will appear. This menu show...

46 LongView® IP KVM Extenders Installer/User Guide Using the serial menu, you can disable the OSD time-out or change the time-out period to any value between zero minutes and 10 hours. Setting the time-out period to zero means that the OSD will not time out. NOTE: You can dismiss the OSD at any time...

Chapter 3: Operations 47 NOTE: To ensure that audio operates correctly, configure the user station and the transmitter with identical audio performance settings. To change the audio performance setting for the transmitter: 1. From the serial menu, press 2 to access the Transmitter Main Menu and pres...

48 LongView® IP KVM Extenders Installer/User Guide 3. Press 4 to access the Audio Performance Menu and press Enter . This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk. Figure 3.29: Receiver Audio Performance Menu 4. Type the number that ...

51 C H A P T E R 4 Share Mode Using Share Mode Share Mode allows multiple users (up to eight user stations per transmitter) to share the audio and video of a target computer over the network and arbitrate for control of that computer. LongView IP KVM user stations and transmitters configured for Sha...

Chapter 4: Share Mode 53 To enable Share Mode on the transmitter: 1. From the user station’s serial menu, press 2 to access the Transmitter Main Menu and press Enter . If the password option is enabled, you will be prompted for a password. 2. Press 7 to access the Console Settings Menu and press Ent...

55 C H A P T E R 5 Advanced Operations Simple ASCII Manager Interface The LongView IP KVM extender system features a Simple ASCII Manger Interface (SAMI) that allows you to have limited control over your LongView IP KVM transmitters and user stations via an ASCII-based protocol delivered via TCP. Th...

56 LongView® IP KVM Extenders Installer/User Guide To access the SAMI Menu: 1. From the Receiver Main Menu, press 8 and Enter to access the Console Settings Menu. -or- Table 5.1: SAMI Parameters and Descriptions Parameter Description Type Example password The password initiates a management session....

Chapter 5: Advanced Operations 57 From the Transmitter Main Menu, press 7 and Enter to access the Console Settings Menu. 2. Press 7 and Enter to access the SAMI Menu for the user station. -or- Press 6 and Enter to access the SAMI Menu for the transmitter. The Simple ASCII Management (SAMI) Menu will...

58 LongView® IP KVM Extenders Installer/User Guide Enter the get ipaddr command (the response should be resp ipaddr 192.168.13.7 ). NOTE: In this example, the IP address of the managed unit is 192.168.13.7. NOTE: Before a changed IP address, gateway or subnet address becomes active, the use reset co...

59 Appendices Appendix A: Technical Specifications NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.1: LVIPHR-R and LVIPDH-R User Station Product Specifications Network ...

Appendices 69 Appendix B: Factory Default Settings Table B.1: LongView IP KVM Extender System Factory Defaults LVIP-R, LVIPHR-R and LVIPDH-R User Stations Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence Print Screen OSD Inactivity...

Appendices 71 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the per...

72 LongView® IP KVM Extenders Installer/User Guide Appendix D: Troubleshooting No power status light on user station • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the user station. No video on mon...

Appendices 73 ing, check that the display settings for your target computer are set no higher than a resolution of 1280 x 1024 at 60 Hz refresh rate. • If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the trans...

74 LongView® IP KVM Extenders Installer/User Guide Poor video quality on monitor attached to user station • Reset video by pressing < F11 > . • Ensure that the video cable from the monitor is securely plugged in to the correct connector on the user station. • Check the video quality using a di...

Appendices 75 • Verify that the Ethernet network is fully operational. Transmitter disconnected from DHCP server • Attempt to reconnect to DHCP server (new IP address should be visible). • Return to the Network Configuration Menu on the user station. Press 2 for the Transmitter IP Address option and...

License Information 77 License Information This product includes various software programs that are copyrighted and released under the GNU General Public License (GPL), the GNU Lesser General Public License (LGPL), and other licenses that permit copying, modification, and redistribution of source co...

590-836-501 E LONGVIEW ® IP KVM EXTENDERS Installer/User Guide For Technical Support: www.avocent.com/support