Page 5 - Table of Contents; T A B L E O F C O N T E N T S
iii Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: ...
Page 9 - List of Figures; L I S T O F F I G U R E S
vii List of Figures Figure 1.1: Example SwitchView IP 1020 Remote Access Device Configuration ............................ 2 Figure 2.1: Basic SwitchView IP 1020 Remote Access Device Configuration ................................. 4 Figure 3.1: SVIP 1020 Explorer (User Login) Screen ...................
Page 11 - List of Tables; L I S T O F T A B L E S
ix List of Tables Table 1.1: Descriptions for Figure 1.1 .............................................................................................. 2 Table 2.1: Descriptions for Figure 2.1 .............................................................................................. 5 Table 3.1:...
Page 13 - Product Overview; Features and Benefits; Accessing a remote access device via network connection
1 Product Overview Features and Benefits The Avocent SwitchView ® IP 1020 remote access device combines analog and digital technology to provide flexible control of data center servers, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained ope...
Page 15 - C H A P T E R; Installation; SwitchView IP 1020 Remote Access Device Connectivity
3 C H A P T E R 2 Installation SwitchView IP 1020 Remote Access Device Connectivity The SwitchView IP 1020 remote access device transmits keyboard, video and mouse (KVM) information between operators and a target device attached to the remote access device over a network using an Ethernet connection...
Page 17 - Getting started; Supplied with the SwitchView IP 1020 remote access device; Additional items needed; Setting up your network; Connecting the Remote Access Device Hardware; To connect and power your SwitchView IP 1020 remote access device:
Chapter 2: Installation 5 Getting started Before installing your SwitchView IP 1020 remote access device, refer to the following lists to ensure you have all items that shipped with the SwitchView IP 1020 remote access device, as well as other items necessary for proper installation. Supplied with t...
Page 18 - SwitchView IP 1020 remote access device LEDs; Adjusting Mouse Settings on Target Devices
6 SwitchView IP 1020 Remote Access Device Installer/User Guide WARNING: The power cord is considered the main disconnect device. 2. To connect a local user, plug a VGA monitor into the port labeled LOCAL VIDEO on the back panel of the remote access device. Plug the PS/2 keyboard and mouse cables int...
Page 21 - Web Interface Operations; On-Board Web Interface
9 C H A P T E R 3 Web Interface Operations On-Board Web Interface The SwitchView IP 1020 remote access device provides an on-board web interface to manage remote access. The remote access device on-board web interface provides secure “point-and-click” web browser-based access to control any device a...
Page 22 - Logging into the SwitchView IP 1020 remote access device
10 SwitchView IP 1020 Remote Access Device Installer/User Guide Avocent recommends that the browser be kept up-to-date with the latest version. A Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual target devices connected to the SwitchView IP 1020 remot...
Page 23 - The SwitchView IP 1020 Explorer Window
Chapter 3: Web Interface Operations 11 Figure 3.1: SVIP 1020 Explorer (User Login) Screen NOTE: The default username is Admin with no password. The SwitchView IP 1020 Explorer Window When a user has been logged in and authenticated, the Avocent SwitchView IP 1020 Explorer window appears. From the Sw...
Page 24 - Using the side navigation bar
12 SwitchView IP 1020 Remote Access Device Installer/User Guide Figure 3.2: Avocent SwitchView IP 1020 Explorer Window Using the side navigation bar You can use the side navigation bar to display windows in which you can specify settings or perform operations. Clicking on a link that does not contai...
Page 25 - Using the top option bar; Bookmarking a window; Printing a window
Chapter 3: Web Interface Operations 13 Using the top option bar Bookmarking a window The SwitchView IP 1020 Explorer window contains a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time...
Page 26 - Managing local accounts; User access levels; Managing device properties; Viewing and changing appliance configuration information
14 SwitchView IP 1020 Remote Access Device Installer/User Guide Managing local accounts The remote access device web interface provides local and login security through Administrator-defined user accounts. By selecting Local Accounts on the side menu bar, Administrators may add and delete users, def...
Page 27 - Configuring LDAP
Chapter 3: Web Interface Operations 15 NOTE: Users can view all appliance information, but only Administrators can change settings. Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Service...
Page 28 - LDAP Overview parameters; LDAP authentication priority
16 SwitchView IP 1020 Remote Access Device Installer/User Guide NOTE: Unless otherwise specified, the LDAP default values should be used unless Active Directory has been reconfigured. Modifying the default values may cause LDAP authentication server communication errors. LDAP Overview parameters On ...
Page 29 - To configure LDAP server parameters:; LDAP Search parameters
Chapter 3: Web Interface Operations 17 Figure 3.3: LDAP Overview Page in the OBWI To configure LDAP server parameters: 1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview. 2. Identify the primary and secondary server address, port and access type in the appropriate fi...
Page 31 - To configure LDAP search parameters:; LDAP Query parameters
Chapter 3: Web Interface Operations 19 To configure LDAP search parameters: 1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Search. 2. Enter the appropriate information in the Search DN, Search Password, Search Base and UID Mask fields. 3. Click Save. NOTE: These options c...
Page 32 - To configure LDAP query parameters:
20 SwitchView IP 1020 Remote Access Device Installer/User Guide selecting Start - Programs - Administrative Tools -Active Directory Users and Computers. This tool is used to create, configure and delete objects such as users, computers and groups. • The Group Container Mask field defines the object ...
Page 33 - Appliance and Target Device Query Modes
Chapter 3: Web Interface Operations 21 Appliance and Target Device Query Modes One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Target Device): • Basic – A username and password query for the user is made to the directory service. If they are verified, the use...
Page 35 - Setting up Active Directory for performing queries; To set up group queries:
Chapter 3: Web Interface Operations 23 Figure 3.8: Active Directory - Define Groups Setting up Active Directory for performing queries Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable ...
Page 36 - Rebooting the appliance; To reboot the SwitchView IP 1020 remote access device remotely:
24 SwitchView IP 1020 Remote Access Device Installer/User Guide NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview screen of the OBWI. 6. Create one or more groups under the group container organizat...
Page 37 - Preemption levels
Chapter 3: Web Interface Operations 25 To add a new user account (administrator only): 1. On the side menu bar, select Local Accounts. The current user list will be displayed. 2. Click the Add button. 3. Enter the name and password of the new user in the blanks provided. 4. Select the preemption and...
Page 39 - The Video Viewer; The Video Viewer Window
27 C H A P T E R 4 The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target device attached to a SwitchView IP 1020 remote access device. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window cont...
Page 40 - Launching a KVM Session; Video Viewer Window Features
28 SwitchView IP 1020 Remote Access Device Installer/User Guide Launching a KVM Session NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (suc...
Page 42 - Changing the toolbar; To specify a toolbar hide time:; Setting the window size; To change the Video Viewer window resolution:; Adjusting the view
30 SwitchView IP 1020 Remote Access Device Installer/User Guide Changing the toolbar You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack). To specify a toolbar hide time: 1. Select ...
Page 43 - To align the mouse cursors:
Chapter 4: The Video Viewer 31 • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs: • The full-screen ima...
Page 44 - To enable full or manual scaling:; Adjusting color depth; Additional video adjustment; To manually adjust the video quality of the window:
32 SwitchView IP 1020 Remote Access Device Installer/User Guide 2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window. To enable full or manual scaling: To enable full scaling, select View - Scaling from the Video Viewer window menu...
Page 45 - Target video settings
Chapter 4: The Video Viewer 33 Figure 4.2: Manual Video Adjust Dialog Box 2. Click the icon corresponding to the feature you wish to adjust. 3. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed. The ad...
Page 46 - Contrast and brightness
34 SwitchView IP 1020 Remote Access Device Installer/User Guide The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently. Contrast and brightness If the image in the Vide...
Page 47 - Refresh Image
Chapter 4: The Video Viewer 35 Refresh Image Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image. NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image. Video Test Pattern Clicking the Vide...
Page 48 - To enter Single Cursor mode:
36 SwitchView IP 1020 Remote Access Device Installer/User Guide The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box. NO...
Page 49 - Mouse scaling; To set mouse scaling:; Vendor-specific video settings
Chapter 4: The Video Viewer 37 The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a mouse cursor type in the Local Cursor panel. 4. Click OK to save settings. Mouse scaling Some earlier versions of Linux did not support adjustable mouse accelerations. For installations that mu...
Page 50 - To realign the mouse:; Using Keyboard Pass-through
38 SwitchView IP 1020 Remote Access Device Installer/User Guide Alignment causes the local cursor to align with the remote server’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them. To realign the mouse: Click the Align Local Cur...
Page 51 - Saving the View; To capture the Video Viewer window to a file:; Closing a Video Viewer Window Session; To close a Video Viewer window session:
Chapter 4: The Video Viewer 39 -or- Select the desired macro from the buttons available on the Video Viewer menu. Saving the View You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program. To capture the Video Viewer window to ...
Page 53 - Appendices; Appendix A: Flash Upgrades; To update the SwitchView IP 1020 remote access device firmware:; A P P E N D I C E S
41 Appendices Appendix A: Flash Upgrades The SwitchView IP 1020 remote access device Flash upgrade feature allows you to update your appliance with the latest firmware available. After the Flash memory is reprogrammed with the upgrade, the SwitchView IP 1020 remote access device performs a soft rese...
Page 54 - To recover a Flash update:
42 SwitchView IP 1020 Remote Access Device Installer/User Guide To recover a Flash update: NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet that you can download and install. 1. Visit http://www.avocent.com/support and download the latest F...
Page 55 - Appendix B: Technical Specifications
Appendices 43 Appendix B: Technical Specifications Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications Server Ports Number 1 Type PS/2, USB Connectors PS/2, USB, VGA Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution 640 x 480 @ 60 Hz800 x 600 @ 75...
Page 57 - Appendix C: Sun Advanced Key Emulation
Appendices 45 Appendix C: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scro...
Page 59 - Appendix D: Reset to Factory Defaults
Appendices 47 Appendix D: Reset to Factory Defaults To reset your SwitchView IP 1020 remote access device to the factory defaults: 1. Locate the small hole on the right side of the SwitchView IP 1020 device. 2. Insert a pin to depress the reset switch and hold for three (3) seconds. NOTE: This will ...
Page 60 - Appendix E: Technical Support
48 SwitchView IP 1020 Remote Access Device Installer/User Guide Appendix E: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possi...
Page 62 - For Technical Support:; Installer/User Guide; SwitchView; Remote Access Device
590-538-501D For Technical Support: www.avocent.com/support Installer/User Guide SwitchView ® IP 1020 Remote Access Device
