Avocent DSView 3 - Manual

Table of Contents vii Local Account Settings................................................................................................................... 140 Embedded Units ............................................................................................................................

viii DSView 3 Software Installer/User Guide Chapter 14: SSH Passthrough Sessions ................................................................... 177 Configuring SSH Passthrough ....................................................................................................... 177 Enabling SS...

Table of Contents ix Phone contact ......................................................................................................................... 210 Email contact .......................................................................................................................... 21...

Table of Contents xi Merging target devices ........................................................................................................... 279 Importing DSView 2.x software databases ............................................................................. 280 Importing data ..........

Table of Contents xii Event severity .......................................................................................................................... 309 Event categories...................................................................................................................... 3...

Table of Contents xiii VT100+ terminal emulation .................................................................................................. 344 VT102 terminal emulation ..................................................................................................... 344 VT100 terminal em...

xv List of Figures Figure 1.1: Example System Configuration ...................................................................................... 8 Figure 3.1: Example Avocent DSView 3 Explorer Window Areas .................................................. 21 Figure 3.2: Example Side Navigation Ba...

xvii List of Tables Table 1.1: DSView 3 Software System Configuration Descriptions .................................................. 8 Table 3.1: DSView 3 Explorer Window Area Descriptions............................................................. 22 Table 3.2: Side Navigation Bar Descriptions .....

xviii DSView 3 Software Installer/User Guide Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions ..................................... 192 Table 15.3: Unit Groups Features ................................................................................................. 194 Table 15.4...

List of Tables xix Table D.9: VT220 Decoding .......................................................................................................... 352 Table D.10: VT52 Encoding .......................................................................................................... 354 Table D...

1 C H A P T E R 1 Product Overview The DSView ® 3 management software version 3.5 is a secure, web browser-based, centralized enterprise management solution that allows users to remotely access, manage, monitor and control target devices through Avocent managed appliances. A session may be launched ...

2 DSView 3 Software Installer/User Guide Secure authentication and communication Secure Socket Layer (SSL) encryption may be used to encrypt data traveling within the DSView 3 software system. Users may be authenticated through internal or external services such as LDAP, Active Directory, NT Domain,...

Chapter 1: Product Overview 3 You may configure one or more spoke (backup) servers in addition to the hub server. The hub server is responsible for maintaining the master copy of the database in a DSView 3 software system. Only one server in a DSView 3 software system may be configured as the hub se...

4 DSView 3 Software Installer/User Guide Proactive Network Security with NetClarity Auditor Enterprise Integrate NetClarity Auditor Enterprise with DSView 3 software and manage one or more Auditor appliances to alert, block and correct critical IT security and compliance problems in your data center...

Chapter 1: Product Overview 5 LANDesk Server Manager supports rack-mounted and blade servers with low-impact services that let users choose the level of management coverage – from device discovery to extended performance analysis, security and configuration control. It enables enterprises to take in...

Chapter 1: Product Overview 7 • Cyclades KVM/net Plus KVM over IP switches • Cyclades TS appliances • CCM console management appliances • CPS810 and 1610 serial over IP network appliances Target devices Target devices encompass a wide range of data center components such as servers and routers that ...

9 C H A P T E R 2 Installation This chapter describes the following installation sequence: • What you should do before installing the DSView 3 software • Installing the DSView 3 software • Configuring the DSView 3 software, plus considerations when upgrading • Running the DSView 3 software, that is,...

10 DSView 3 Software Installer/User Guide • For supported Windows and Linux systems: 2 GHz Pentium or equivalent processor • For supported Solaris systems: 1 GHz UltraSparc III processor • 1 GB of RAM - additional memory may be needed, depending on the number of plug-ins installed and appliances sup...

Chapter 2: Installation 13 • To begin configuration of the DSView 3 software, click Done ; see Configuring the DSView 3 Software on page 13. A Security Alert dialog box will appear containing certifi- cate information and a warning that the generator of the certificate is not trusted. This occurs be...

14 DSView 3 Software Installer/User Guide To configure the DSView 3 software: 1. If you are configuring the DSView 3 software during the installation process, you have already clicked Done in the Launch Default Browser window. If you quit after installing the DSView 3 software installation process (...

Chapter 2: Installation 15 11. The Type in Hub Administrator Credentials window will open. Type a valid username and password for a user with DSView 3 software administrator privileges on the DSView 3 software hub server. Click Next . 12. The Registering Spoke Server window will open with the messag...

16 DSView 3 Software Installer/User Guide • Color palette of at least 256 colors • One of the following operating systems: • Windows 2000 Workstation, Server or Advanced Server with the latest service package • Windows XP Home Edition or Professional • Windows 2003 Server Standard, Enterprise or Web...

Chapter 2: Installation 17 If you are opening the session on the DSView 3 server, you may select Start - Programs - Avocent DSView 3 - DSView Software . 2. Accept all security alerts that may appear as the client computer connects to the DSView 3 server. The DSView 3 Explorer User Login window will ...

18 DSView 3 Software Installer/User Guide 3. Select Avocent DSView 3 and then click Change/Remove . The Uninstall Avocent DSView window will open. 4. Click Uninstall . To uninstall the DSView 3 software on a supported Linux or Solaris system: 1. Log in to the server as root. 2. Insert the DSView 3 s...

Chapter 2: Installation 19 2. Select the Java tab. 3. In the Java Application Runtime Settings panel, click View . 4. Change the path to the installed JRE. 5. Click OK . For Windows, Linux and Solaris operating systems, the DSView 3 software client automatically downloads and installs the JRE the fi...

21 C H A P T E R 3 DSView 3 Explorer Windows When a user has been logged in and authenticated, the Avocent DSView 3 Explorer window opens. From the DSView 3 Explorer window, you may view, access and manage units. Figure 3.1: Example Avocent DSView 3 Explorer Window Areas 1 2 3 4 5

22 DSView 3 Software Installer/User Guide Accessing Target Devices Target devices (TDs) that may be accessed system-wide are displayed in a Units View window. You may initiate a session with a target device from a Units View window by clicking the link in the Action column. See Units View Windows on...

Chapter 3: DSView 3 Explorer Windows 23 Figure 3.2: Example Side Navigation Bar You may choose whether an expanded node will collapse when another Expand Node arrow is selected. See Changing user options on page 33. Clicking on a link that does not contain an arrow will display its corresponding win...

24 DSView 3 Software Installer/User Guide Using Windows Sorting information in a window The order of rows in a list may be changed by clicking the heading of one of the displayed columns. When you click a column heading, the order of the list rows will change to alphabetically ascending, based on th...

Chapter 3: DSView 3 Explorer Windows 25 To filter the list in a window: 1. In a window containing a Filter field, type a text string in the field. Searches are not case sensitive. 2. Click Filter . A filtered list of the information in the window will be displayed. 3. Click Clear to return to a non-...

26 DSView 3 Software Installer/User Guide Clicking OK in the message box will exit the current window without saving the changes. If you want to save the changes you have made, click Cancel in the message box, then click Save in the window. You may choose whether you will be reminded to save changes...

Chapter 3: DSView 3 Explorer Windows 27 6. To expand a topology view automatically in a Units View window (see Topology view on page 96), click the Expand View Automatically checkbox. 7. To set the Fields to Show and List Items as the default, click Set as Default . This button will appear only if y...

28 DSView 3 Software Installer/User Guide bookmark the Recently Accessed window and then access other units, the bookmarked window will contain these other units the next time you display the bookmarked page. If you click BOOKMARK or the bookmark icon after the DSView 3 server session has timed out,...

31 C H A P T E R 4 Basic Operations This chapter describes basic operations and settings, including global system properties, profiles, built-in user groups and preemption levels. DSView 3 Help NOTE: The DSView 3 Help section only applies to DSView 3 software versions 3.5 or later. The DSView 3 help...

32 DSView 3 Software Installer/User Guide NOTE: If your DSView 3 software version is several versions prior to the current version, the help may not be available on the Avocent web site. In this case, when you access the help from the web, you are prompted to save a .zip file of the help to the loca...

Chapter 4: Basic Operations 33 The legal notice feature affects all DSView 3 servers in the system after replication; see Replication on page 71. Only DSView 3 software administrators may configure the legal notice. To enable or disable and configure the legal notice: 1. Click the System tab. 2. Cli...

34 DSView 3 Software Installer/User Guide • If you select Preserve navigation tree state, a currently-expanded tree node will remain expanded when you select another tree node. • If you select Automatically fully expand navigation tree nodes , all tree nodes will be expanded. This is equivalent to c...

Chapter 4: Basic Operations 35 3. Click Change Password in the side navigation bar. The Change Password window will open. 4. Type your current password. 5. Type and confirm the new password. 6. Click Save . Choosing the serial session application You may specify the application to be used for serial...

36 DSView 3 Software Installer/User Guide As an alternative, the administrator may specify the certificate in the user account properties. See User certificates on page 207. To enable user settable certificates: NOTE: Only DSView 3 software administrators may access this procedure. 1. Click the Syst...

Chapter 4: Basic Operations 37 4. Click Save . An updated SSH Key window will open. The SSH key file will be uploaded to the DSView 3 server for use in authenticating the user. Enabling user credential caching User credential caching provides a single sign-on method for accessing units supported by ...

38 DSView 3 Software Installer/User Guide In addition to the built-in user groups, the DSView 3 software supports user-defined user groups; see Grouping Units on page 187. Preemption Levels The preemption level of users determines whether they may interrupt or disconnect another user’s serial or vid...

Chapter 4: Basic Operations 39 group with a preemption level of 4 may preempt other level 4 users or user groups, as well as those with a level 1, 2 or 3 setting. The preemption levels may be used in the following ways: • User preemption level - This is the preemption level assigned to a user by a D...

Chapter 4: Basic Operations 41 To download an ActiveX control on a DSView 3 software hub server using Windows XP with Service Pack 2: 1. In a Units View window that contains target devices (see Accessing Units View windows on page 98), click the link in the Action field or select an alternate action...

42 DSView 3 Software Installer/User Guide To display or change the restrictions of a security zone: 1. In Internet Explorer, select Tools - Internet Options . The Internet Options dialog box will appear. 2. Click the Security tab. 3. Select the security zone you wish to view. 4. Click Custom Level ....

Chapter 4: Basic Operations 43 3. Select the following settings: • Always send URLs as UTF-8 • Disable script debugging • Play animations in web pages • Show pictures • Print background colors and images • Use SSL 2.0 • Use SSL 3.0 4. Select Enable Integrated Windows Authentication if the DSView 3 s...

44 DSView 3 Software Installer/User Guide • Uniquely identifies the DSView 3 server to other DSView 3 servers in the system and provides for secure transactions between them • Provides for secure transactions between DSView 3 software clients and the DSView 3 software server A Security Alert dialog ...

Chapter 4: Basic Operations 45 4. Enable/disable checkboxes or select values as indicated for each setting. 5. Click Save . Table 4.3: System Certificate Policy Feature Value when enabled Chain Building Authority Info Access (AIA) Permits the DSView 3 software to use the AIA certificate extension to...

46 DSView 3 Software Installer/User Guide To display and manage the trust store: 1. Click the System tab. 2. Click Global Properties in the top navigation bar. 3. In the side navigation bar, click X.509 Certificates , and then click Trust Store . The System Trust Store window will open, listing all ...

48 DSView 3 Software Installer/User Guide VPNs A Virtual Private Network (VPN) is a secure network that uses public infrastructure and typically includes several Wide Area Network (WAN) components that may impact performance of the VPN. Typically, two sites are connected in a VPN network using WANs ...

Chapter 4: Basic Operations 51 A demonstration (demo) license key may also be used for a trial period. When the trial elapses, login attempts will fail. A demo license key may be replaced with another demo license key or a permanent license. If additional license keys are added during the trial and ...

52 DSView 3 Software Installer/User Guide To display license keys: 1. Click the System tab. 2. Click Licenses in the top navigation bar. 3. Click License Keys in the side navigation bar. The License Keys window will open and list each installed license key and a description of the key. One of the fo...

Chapter 4: Basic Operations 53 • Add < number > Third Party Power Devices - Increases the number of third party power devices. • Plug-in Id < number > License Key - Enables use of a plug-in for a specific appliance type. • Adds <N> Data Logging Sessions - Adds <N> concurrent ...

55 C H A P T E R 5 DSView 3 Servers This chapter describes how to configure DSView 3 server properties, backup and restore hub servers and manage spoke servers. Server Properties Table 5.1 lists the DSView 3 server properties. Table 5.1: Server Properties Property Description Identity Name of the DS...

56 DSView 3 Software Installer/User Guide To display server properties: Click the System tab. DSView Server will automatically be selected in the top navigation bar and Identity will automatically be selected in the side navigation bar. The DSView Server Identity Properties window will open. The top...

Chapter 5: DSView 3 Servers 57 The selected port must be available on the DSView 3 server. If DSView 3 software clients are located on an external connection, the specified port must be open on the firewall. 4. Click Save . A confirmation dialog box will appear. A web browser error message will appe...

58 DSView 3 Software Installer/User Guide • If you click View Certificate , you may install the certificate; see below. To correct certificate security alerts for client and hub server connections: 1. From the DSView 3 software client, open a client session; see Opening a client session on page 16. ...

Chapter 5: DSView 3 Servers 59 To create a CSR: 1. Click the System tab. 2. Click Certificate in the side navigation bar. The DSView Server Certificate Properties window will open. 3. Click Get CSR . A File Download dialog box will appear. 4. Click Open . The CSR is downloaded and displays in the co...

Chapter 5: DSView 3 Servers 61 • If the certificate information matches, go to step 6. 5. Click Update . The spoke server certificate information will be updated on the hub server. 6. Click Close . The Spoke Servers window will open. To update the certificate of a hub server on a spoke server: 1. On...

62 DSView 3 Software Installer/User Guide DSView 3 proxy server. All other external and internal clients will communicate directly with the managed appliances. • Click Use the proxy server only for clients connecting with the following addresses to enable only DSView 3 software clients with IP addre...

Chapter 5: DSView 3 Servers 63 Web browser settings may need to be modified to allow users to automatically log in using Integrated Windows Authentication; see your web browser documentation. c. To enable only DSView 3 software clients with IP addresses entered in the Address List to communicate wit...

64 DSView 3 Software Installer/User Guide c. Use the ISDN controller map field to define the map of Multiple Subscriber Numbers (MSNs) to ISDN channels. Enter the controller map definition for each port sequentially on a separate row in the text field. Use the following format: <port number>:&...

Chapter 5: DSView 3 Servers 65 2. Click Unit Status Polling in the side navigation bar. The DSView Server Unit Status Polling Properties window will open. 3. Select Enable unit status polling . 4. Type the number of seconds to wait between polling cycles (from 30-999 seconds). The default is 900 sec...

66 DSView 3 Software Installer/User Guide To backup the DSView 3 software hub server, enter DSViewBackupRestore -backup -archive “<archive name>” -passwd <password> . -or- To restore the DSView 3 software hub server, enter DSViewBackupRestore -restore -archive “<archive name>” -pas...

68 DSView 3 Software Installer/User Guide • Converting a hub server to a spoke server by registering it as a spoke to another DSView 3 software hub server. The DSView 3 software system data on the hub server being converted will be lost and the converted hub server will replicate the data of the new...

Chapter 5: DSView 3 Servers 69 To register a hub server as a spoke server: Only DSView 3 software administrators may access this procedure. NOTE: When registering a hub server as a spoke server on another DSView 3 software system, the information on the hub server being registered will be lost. Its ...

70 DSView 3 Software Installer/User Guide 2. Click DSView Server in the top navigation bar. The side navigation bar will include the name of the server to which you are logged in. 3. Click Properties in the side navigation bar, and then click Spoke Servers . The Spoke Servers window will open. 4. Cl...

72 DSView 3 Software Installer/User Guide On a spoke server, you may enable a replication task property that forces the spoke server to retrieve a snapshot of the hub database rather than synchronizing changes back and forth. The snapshot is a copy of the hub at the time of the operation. This featu...

73 C H A P T E R 6 Authentication Services Users must be authenticated before they may access or perform any tasks in the DSView 3 management software system. When users log in, they will be prompted for a username and password. The DSView 3 software will look up the login, determine the authenticat...

74 DSView 3 Software Installer/User Guide The DSView 3 software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView 3 software will not see these changes until the next time the user l...

76 DSView 3 Software Installer/User Guide Active directory external authentication service To add an Active Directory external authentication service: 1. Click the Users tab. 2. Click Authentication Services in the top navigation bar. The User Authentication Services window will open. 3. Click Add ....

80 DSView 3 Software Installer/User Guide To change user browsing settings for the Active Directory external authentication service: 1. Click the Users tab. 2. Click Authentication Services in the top navigation bar. The User Authentication Services window will open. 3. Click the name of the AD serv...

82 DSView 3 Software Installer/User Guide -or- Click Browse with User Credentials to browse users on the external Windows NT authentication based on credentials configured. If this option is selected, do the following: a. Type the username for an NT domain account that has browse rights in the User ...

86 DSView 3 Software Installer/User Guide 6. Type the object class. The default value is groupOfNames. 7. Type the members attribute. The default value is member. 8. Type the username member attribute (only the username, not the full LDAP object DN). The user’s group membership will be located using...

88 DSView 3 Software Installer/User Guide a. Select the authentication type from the Authentication Type menu. PAP - Password Authentication ProtocolCHAP - Challenge Handshake Authentication Protocol (default)MS-CHAP - Microsoft Challenge Handshake Authentication ProtocolMS-CHAP v2 - Microsoft Chall...

Chapter 6: Authentication Services 91 PAP - Password Authentication ProtocolCHAP - Challenge Handshake Authentication Protocol (default)MS-CHAP - Microsoft Challenge Handshake Authentication Protocol b. In the Shared Secret field, type the shared secret, which is a password protected field. (For the...

92 DSView 3 Software Installer/User Guide For complete information about what is needed on the RSA server, see the RSA Secured Partner Solutions Directory on the RSA web site (rsasecurity.com). To add an RSA SecurID external authentication service: 1. On the RSA server that will be used as an extern...

95 C H A P T E R 7 Units View Windows Units View windows display list of units that have been added to the DSView 3 software database. A user must have unit view access rights to open Units View windows; see About Access Rights on page 129. Also, units will not display if they are hidden; see Showin...

Chapter 7: Units View Windows 97 If a target device is connected to multiple managed appliances, it will appear multiple times in a topology view. If you select one occurrence of an item, all other occurrences are also selected. If you expand a display and select one or more child items, collapsing ...

98 DSView 3 Software Installer/User Guide sorted alphabetically. To tailor the list, enter a valid filter string and click Filter . Select a target device from the list and then click Next . 6. The Completed Successful window will open. Click Finish . Accessing Units View windows To enable a topolog...

Chapter 7: Units View Windows 99 2. Click Visibility in the Available Fields column and then click Add . Visibility will be moved to the Fields to Show column. 3. Enable the Show hidden items checkbox if you wish to display hidden units in the Units View Customization window with a transparent icon....

100 DSView 3 Software Installer/User Guide • Status - Current activity level of a unit. Table 7.1 lists and describes the possible values. • Action - Type of session that may be initiated. Although a unit may have multiple actions that may be performed (for example, you may be able to access a targe...

Chapter 7: Units View Windows 101 Figure 7.1: Alternate Actions Arrow in a Units View Window Table 7.2: Action Links Action link Displays Valid for* KVM Session Video Viewer window TDs attached to KVM switch channels/ports Exclusive KVM Session Video Viewer window (this link only appears when Altern...

102 DSView 3 Software Installer/User Guide • Site - See Site, Department and Location Groups on page 187. • Browser URL - URL that may be used to access a target device, EVR1500 environmental monitor or generic appliance. This field will be empty if a URL is not available. • Custom Field 1-3 - Custo...

104 DSView 3 Software Installer/User Guide • When the operation started • How long the operation took • Status or result of the operation on the unit 5. Click Close . Unit Overview Windows The Unit Overview window contains the following information about an individual unit: • Target Devices - Name, ...

Chapter 7: Units View Windows 105 5. Click Save and then click Close . The Units View window will open. If you added a type that was not previously defined, it will appear under Target Devices in the side navigation bar. To initiate a session with a target device from the Unit Overview window: 1. In...

107 C H A P T E R 8 Adding and Deleting Units This chapter describes how to add and delete units in the DSView 3 software. Adding Units You may add: • A single managed appliance • A single embedded appliance • Multiple managed appliances based on a range of IP addresses • A generic appliance or an E...

108 DSView 3 Software Installer/User Guide environmental monitors and generic appliances do not support certificates and may be added to multiple DSView 3 software systems.) Wizards that add units In a Units View window, clicking Add invokes a wizard that guides you through the process of adding man...

110 DSView 3 Software Installer/User Guide d. Click Next . 9. The Completed Successful window will open. 10. Click Finish. Adding a single embedded appliance This procedure is valid only for IBM ASM RSA II, DRAC 4, HP iLO and NEC IPF embedded appliances. To add a single embedded appliance: 1. In a U...

112 DSView 3 Software Installer/User Guide i. Click Next . 8. The Completed Successful window will open. 9. Click Finish . Adding managed appliances from a range of IP addresses This procedure is valid for supported KVM switches and serial console appliances. It may also be valid for appliances supp...

Chapter 8: Adding and Deleting Units 113 b. Click Allow target devices with the same name to be merged into a single target device if you wish to merge a target device that has multiple connections into a single target device. c. Under Allow target devices that contain default names to be added for ...

114 DSView 3 Software Installer/User Guide To add a target device: 1. In a Units View window containing target devices (see Accessing Units View windows on page 98), click Add . If you are in a target device view window, the Add Target Device Wizard will open. If you are in a mixed view window, the ...

115 C H A P T E R 9 Synchronizing the DSView 3 Software Database This chapter describes how to synchronize the DSView 3 software database with changes that occur on units. Name Synchronization Units and connections in the DSView 3 software system have a “Name in DSView”, which is the name stored in ...

116 DSView 3 Software Installer/User Guide Automatic name push When automatic name push is enabled, the name push operation occurs automatically when a name is changed in the DSView 3 software. To enable or disable automatic name push: 1. Click the System tab. 2. Click Global Properties in the top n...

Chapter 9: Synchronizing the DSView 3 Software Database 117 4. The Automatic Name Push Properties window will open. To enable automatic name push, enable the Push Names from DSView to appliances automatically checkbox. To disable automatic name push, disable the Push Names from DSView to appliances ...

118 DSView 3 Software Installer/User Guide The following sections describe how to change a unit’s Name in Appliance: • Power device - see Power Devices on page 147 • Power device socket - see Power Device Sockets on page 150 • Cascade switch - see KVM Switch and Cascade Switch Settings on page 138 •...

Chapter 9: Synchronizing the DSView 3 Software Database 119 • Appliance cascade switches window - see KVM Switch and Cascade Switch Settings on page 138 To initiate a name push operation from a Units View window: 1. In a Units View window (see Accessing Units View windows on page 98), click the chec...

120 DSView 3 Software Installer/User Guide To initiate a name pull operation from a Units View window: 1. In a Units View window (see Accessing Units View windows on page 98), click the checkboxes next to one or more units. To select all units on the page, click the checkbox to the left of the headi...

Chapter 9: Synchronizing the DSView 3 Software Database 121 Automatic topology synchronization NOTE: Automatic topology synchronization is not supported on some managed appliances, including the LANDesk ® Server Manager. Alternatively, you may schedule the update topology task to keep these applianc...

122 DSView 3 Software Installer/User Guide • Default target names allowed for connection types This window is described in Adding Units on page 107. Each of these options has a default value, which you may change. To change the default values of the options in the Add Unit Wizard: 1. Click the Syste...

Chapter 9: Synchronizing the DSView 3 Software Database 123 software database. The Resync Wizard does not add offline connections to the DSView 3 software database. • If you enable the Delete target devices that no longer have connections checkbox, by default, any target devices that no longer have ...

124 DSView 3 Software Installer/User Guide 4. The Confirm Target Device Merge window will open. Click Next to confirm merging the connection paths into the specified destination target device. See Connections to Units on page 162. 5. The Completed Successful window will open. 6. Click Finish . Mergi...

125 C H A P T E R 10 Managing Units This chapter describes how to manage unit properties and settings, access rights and local account settings, and how to view unit asset and usage reports. Unit Properties A user with access rights may change the following properties for a unit: • Overview - Specif...

126 DSView 3 Software Installer/User Guide 3. The Multiple Unit Properties window will open. Click Unit Overview . 4. Enter a new type for the target devices. 5. Select a new icon for the target devices using the arrows. 6. Click Save and then click Close . The Units View window will open. If you ad...

Chapter 10: Managing Units 127 2. Click Properties in the side navigation bar and then click Contacts in the side navigation bar. The Unit Contacts window will open. Type the names and phone numbers of the primary and secondary contacts. 3. Click Save and then click Close . The Units View window wil...

128 DSView 3 Software Installer/User Guide 2. Click Properties in the side navigation bar and then click Notes in the side navigation bar. The Unit Notes window will open. Type description, accounting and comment information. 3. Click Save and then click Close . The Units View window will open. To c...

130 DSView 3 Software Installer/User Guide • Configure unit settings - see Target Device Settings on page 135 • View data logging - this access right can be set only for target devices connected to appliances that support data logging; see Data Logging beginning on page 167 For certain managed appli...

Chapter 10: Managing Units 131 How access rights can be assigned There are several ways you may assign access rights. • You may assign access control rights from a unit perspective. From this perspective, you select one or more units, specify the users/user groups for which rights will be assigned, ...

132 DSView 3 Software Installer/User Guide • Deny - the access right is denied for the user/group. • Inherit - the access right is inherited from the unit group(s) to which the selected user/group belongs. When Inherit is selected, the Allow and Deny checkboxes will become gray and unchangeable, and...

Chapter 10: Managing Units 133 IP address, in standard dot notation (xxx.xxx.xxx.xxx), for up to four DSView 3 servers the managed appliance will use for authentication. 3. Click Save and then click Close . The Units View window will open. To display version information for one or more managed appli...

134 DSView 3 Software Installer/User Guide with your managed appliances by accessing MIB-II (Management Information Base) and the public portion of the enterprise MIB. MIB-II is a standard MIB that many SNMP target devices support. The managed appliances will send their traps directly to the externa...

Chapter 10: Managing Units 135 • Enable All turns all traps on; Disable All turns all traps off. 8. Click Save and then click Close . The Units View window will open. Target Device Settings For information about power device settings, see Power Devices on page 147. To display a list of target device...

136 DSView 3 Software Installer/User Guide • Clicking the name or icon for the service in the target device’s Unit Overview window. • Selecting the session link for that service in the Action field’s Alternate Action menu in Units View windows that list that target device. • Clicking the Action fiel...

Chapter 10: Managing Units 137 2. In the side navigation bar, click Properties , then click Services . The Unit Services window will open, listing the services that are supported. 3. Click the checkbox next to the services to be removed. To remove all services on the page, click the checkbox to the ...

138 DSView 3 Software Installer/User Guide If the upgrade is confirmed, a yellow LED icon will appear to the left of the upgrading modules. You may click on the name of an IQ module in the EID column to display its upgrade status in the Appliance Settings - Ports - IQ Modules - Settings window. When...

Chapter 10: Managing Units 139 3. Click on a cascade switch name. The Cascade Switch Settings window will open. 4. Change the name in the appliance. If the automatic name pull feature is enabled, see Automatic name pull on page 117 for the effect. 5. If you changed the appliance name, click Save . 6...

140 DSView 3 Software Installer/User Guide authentication servers that reside in the switch. If the authentication fails, the supported DSR switch will use its internal user tables. 4. Specify a preemption level for the DSR switch (1-4). 5. The Long Name Display Mode is used when cascade switch or t...

Chapter 10: Managing Units 141 2. Click Appliance Settings in the side navigation bar, click Local Accounts and then Settings . The Appliance Local User Access Method window will open. 3. Enable the Port or Port group radio button. 4. Click Save . Customizing the Appliance Local User Accounts window...

142 DSView 3 Software Installer/User Guide 9. Click Next . The Completed Successful window will open. 10. Click Finish . The Appliance Local User Accounts window will open. To delete a local user account: 1. In a Units View window containing appliances (see Accessing Units View windows on page 98), ...

Chapter 10: Managing Units 143 • To remove local user account access to one or more target devices, select the target device(s) in the Assigned Target Devices list. Click Remove . The target devices will be moved to the Available Target Devices list. 5. For CCM appliances: • To change local user acc...

144 DSView 3 Software Installer/User Guide • The DRAC 4 KVM session launches a standalone launch browser which in turn launches a KVM applet. To leave the session, the user must exit the KVM session applet and the standalone launch browser. • The IBM ASM RSA II KVM session launches a KVM session app...

Chapter 10: Managing Units 145 5. The DELL DRAC4 Settings window will open. To change information: • In the Appliance Name field, type a 1-64 character appliance name. The name is not case sensitive. • In the Port field, type a TCP port number in the range 0-65535 where the appliance will listen. • ...

146 DSView 3 Software Installer/User Guide • Appliance Models - Displays the number of units for each appliance model the user has added to the DSView 3 software. • Port Types - Displays the number of ports for each type of port connected to the DSView 3 software. Port types include KVM (Keyboard Vi...

147 C H A P T E R 11 Power Devices and Power Device Sockets See Power devices on page 7 for information about the power device types and models that are supported on Avocent appliances. See Licenses on page 50 for information about third party power device licenses. Power Devices To display a list o...

Chapter 11: Power Devices and Power Device Sockets 149 5. Click Close . The Units View window will open. Upgrading the firmware of a Cyclades power device You may upgrade the firmware of a Cyclades power device attached to a DSR switch. There are two ways to do this: • From a Unit Overview window, u...

150 DSView 3 Software Installer/User Guide To change power device input feed information: 1. In a Units View window containing appliances (see Accessing Units View windows on page 98), click on the appliance name. 2. Click Appliance Settings , click Ports and then Power devices in the side navigatio...

Chapter 11: Power Devices and Power Device Sockets 151 • Socket - Socket (outlet) number. • Appliance Name - Name of the power device socket in the appliance. • Unit Name - Name of the power device socket in the DSView 3 software database. To change power device socket settings: 1. In a Units View w...

152 DSView 3 Software Installer/User Guide 5. Click the checkbox to the left of the power device socket(s). To select all sockets on the page, click the checkbox to the left of Socket at the top of the list. 6. Click On , Off or Cycle to power up, power down or power cycle (off and then on) the sele...

153 C H A P T E R 12 Unit Sessions and Connections This chapter describes how to view and manage unit sessions and connections. Managed Appliance Session Settings From the Appliance Sessions window, you may display session information and change appliance session settings. Exit macros may be used by...

154 DSView 3 Software Installer/User Guide • Sharing Interactive - A session that is being shared by two or more users. Interactive users have full control of the video, mouse and keyboard. Passive users may also share the session, but may only display the session and have a mode of Sharing Passive....

Chapter 12: Unit Sessions and Connections 155 4. Click Close . The Appliance Sessions window will open. 5. Click Close . The Units View window will open. To display or change the session settings for a serial console appliance: 1. In a Units View window containing appliances (see Accessing Units Vie...

156 DSView 3 Software Installer/User Guide At least one encryption level must be specified for the keyboard and mouse. When you specify more than one SSL encryption type, the switch negotiates the strongest algorithm that is supported by both sides. The strongest algorithm is AES, followed by 128 bi...

Chapter 12: Unit Sessions and Connections 157 Exit macros are supported on DS1800 digital switches and the following DSR switches: DSR1010, 1021, 1022, 1024, 1030, 1031, 2010, 2020, 2030, 2035, 4010, 4020, 4030, 8020, 8030 and 8035 switches. Exit macros allow software administrators to create a macr...

158 DSView 3 Software Installer/User Guide 3. Click F1 , F2 and F3 in the keyboard graphic in the window. The keystrokes will appear in the list box to the left of the keyboard graphic. 4. Click the same left or right Ctrl key in the graphic that you pressed in step 2. Ctrl Left - RELEASE or Ctrl Ri...

Chapter 12: Unit Sessions and Connections 159 • Preemption Level - Effective user preemption level for the user that is connected to the target device session. See Preemption Levels on page 38. To remove an active session from the (all) Active Sessions window: NOTE: Removing an active session from t...

160 DSView 3 Software Installer/User Guide Sessions in the side navigation bar, and the Active Sessions window for that target device will open. The first method above saves a step. Customizing a target device Active Sessions window The following fields are always displayed in the Active Sessions wi...

Chapter 12: Unit Sessions and Connections 161 2. Click the checkbox to the left of the sessions. To disconnect all sessions, click the checkbox to the left of Duration at the top of the list. (If you do not have permission to disconnect an active session, you will not be able to select its checkbox ...

162 DSView 3 Software Installer/User Guide The DSView 3 software also supports the USR3453B - Courier 56k external modem. NOTE: The modems listed are not supported on Sun Solaris SPARC operating systems. Customizing the Active Modem Sessions window for all sessions The Start-Date-Time field, which i...

Chapter 12: Unit Sessions and Connections 163 NOTE: Connections of EVR1500 environmental monitors and generic appliances may not be viewed. Connection display format Connections typically appear in a format similar to the following for connections to target devices, cascade switches and power device...

Chapter 12: Unit Sessions and Connections 165 7. Select a managed appliance, then click Next . 8. The Select Available Connection window will open. Select a connection, then click Next . 9. The Completed Successful window will open. Click Finish . The Target Device Connections window will open. To d...

167 C H A P T E R 13 Data Logging The DSView 3 software supports logging of serial session console data from certain appliances and their target devices, using the Syslog protocol. NOTE: Navigation links, configuration pages and display pages for data logging will only be visible for appliances and ...

168 DSView 3 Software Installer/User Guide Data log files are not backed up by the DSView 3 software backup utility. When a data log file is created, a companion signature file with the same name is created, but with a .sig file name extension. This file is digitally signed using the DSView 3 softwa...

Chapter 13: Data Logging 169 Only DSView 3 software administrators may enable the SSH and Syslog servers, specify where the data log files will be stored and specify archiving properties. You must have the Configure Unit Settings access right to enable/disable data logging. Enabling and disabling th...

170 DSView 3 Software Installer/User Guide 7. If you have not already done so, click the SSH server page link and enable the SSH server. See Enabling and disabling the SSH server for more information. Enabling or disabling the Syslog server will generate a DSView 3 software system event. Enabling an...

Chapter 13: Data Logging 171 To check the data logging settings for connections: 1. In a Units View window, click on the appliance name. 2. Click Appliance Settings , click Ports and then Serial in the side navigation bar. The Serial window will open. 3. Click on the appropriate port. NOTE: If the S...

172 DSView 3 Software Installer/User Guide • SSH Tunnel Buffer Size (bytes): If the SSH session cannot be opened, the appliance will continue to store data logs in its local memory until it reaches the size specified in this field. The default buffer size is 1 MB. NOTE: The appliance may be prevente...

Chapter 13: Data Logging 173 4. In the Location field, enter a local or network shared location, using a UNC (Universal Naming Convention) path of up to 256 characters. You cannot specify a mapped network drive. If the operating system supports case sensitive file names, use case sensitive text. The...

174 DSView 3 Software Installer/User Guide 4. In the Archive by frequency field, select the interval for archiving current data log files: daily (every day at midnight local time), weekly (every Sunday at midnight) or monthly (the first day of each month at midnight). 5. In the Archive by size field...

Chapter 13: Data Logging 175 Viewing Data Log Files Displaying lists of data log files Each row in the display table contains the following information about a single log file: • Log file name • Name of the DSView 3 server where the file was created and stored • When the file was created • When the ...

176 DSView 3 Software Installer/User Guide Before the file is transferred to the browser, the DSView 3 software will verify the file’s digital signature. If the computed digital signature does not match the actual file’s digital signature, the content of the file will be preceded with a warning, ind...

177 C H A P T E R 14 SSH Passthrough Sessions An SSH Passthrough session is a serial session opened to a unit without the use of a web browser. From an SSH client, a user with access rights can establish a connection to any serial unit managed by the DSView 3 software that supports Secure Shell 2 (S...

178 DSView 3 Software Installer/User Guide 2. Click DSView Server in the top navigation bar. 3. Click SSH Passthrough in the side navigation bar. The SSH Passthrough Properties window opens. 4. To enable SSH Passthrough, select the Enable SSH Passthrough checkbox. -or- To disable SSH Passthrough, un...

Chapter 14: SSH Passthrough Sessions 179 If hub/spoke forwarding is enabled, shared SSH Passthrough sessions are centralized to the DSView 3 server that owns the appliance to which the session is opened. NOTE: The appliance is owned by the DSView 3 server to which it was first added. To determine wh...

180 DSView 3 Software Installer/User Guide Establishing an SSH Passthrough connection to a unit To establish an SSH Passthrough connection to a target device or appliance console: NOTE: If you are using the Linux or Unix SSH command, you will need to specify the port by entering -p and the port numb...

Chapter 14: SSH Passthrough Sessions 181 3. If more than one connection exists to the target device, the SSH connection attempt fails and the DSView 3 software informs the user of the failure reason. To connect to a target device with multiple connections, specify the appliance name and port instead...

182 DSView 3 Software Installer/User Guide To modify the escape sequence: From an SSH Passthrough session, enter the following command: ^Ece[new escape sequence] For example: ^Ece^Ac changes the escape sequence from ^Ec to ^Ac . To enter an escape key sequence: From an SSH Passthrough session, enter...

Chapter 14: SSH Passthrough Sessions 183 To configure break sequences: 1. Click the System tab. 2. Click DSView Server in the top navigation bar. 3. Click SSH Passthrough in the side navigation bar. The SSH Passthrough Properties window opens. 4. In the Delay field, you may enter the number of milli...

184 DSView 3 Software Installer/User Guide To obtain read/write access: 1. From a shared SSH Passthrough or Avocent Session Viewer session where you have read-only access, enter the following command: ^Eca 2. The user with read/write access receives a message that read/write access has been transfer...

187 C H A P T E R 15 Grouping Units The DSView 3 Explorer automatically groups managed appliances by the type of appliance (DSR switch, ACS console server and so on). Target devices are automatically grouped based on the type to which they are assigned. You may also add and change the following type...

188 DSView 3 Software Installer/User Guide To add a department, click Departments in the top navigation bar. The Departments window will open. To add a location, click Locations in the top navigation bar. The Locations window will open. 3. Click Add . The Add Site, Add Department or Add Location win...

Chapter 15: Grouping Units 189 3. Click on the name of a unit. The Unit Overview window will open. 4. Click Properties in the side navigation bar, then click Location . 5. From the menus, select the site, department and/or location to associate with the unit. If you do not wish to associate the unit...

190 DSView 3 Software Installer/User Guide To define custom fields: NOTE: You must have Software Administrator or Appliance Administrator access to define custom fields. 1. Click the Units tab. 2. Click Custom Field Labels in the side navigation bar. The Unit Custom Field Labels window will open. 3....

Chapter 15: Grouping Units 193 Unit Groups Unit groups may be used to organize units. You may create nested unit groups (unit groups within unit groups) to organize units hierarchically. Units may belong to multiple groups. For example, you may have a DSR switch that belongs to two global groups and...

194 DSView 3 Software Installer/User Guide Figure 15.2: Unit Groups Structure Unit group hierarchy There are two primary ways to view unit groups: • Unit Groups window - clicking the Units tab and then Groups in the top navigation bar • Units View Groups window - clicking the Units tab and then Grou...

Chapter 15: Grouping Units 195 Global groups that contain units the user cannot access will not be displayed, unless there are descendent groups containing units the user is allowed to access. All personal unit groups are displayed in the Unit Groups window, even if they do not contain any units. In...

196 DSView 3 Software Installer/User Guide 2. Click Groups in the top navigation bar. The Unit Groups window will open. If a unit group has subgroups (children), an arrow will be displayed next to its name. • To display a list of groups in the global root group, click Global Root . The first global ...

Chapter 15: Grouping Units 197 • Click Name in the side navigation bar to display the unit group name. • Click Members in the side navigation bar to display the unit group members. • Click Groups to display a list of groups that are members of the unit group. • Click Units to display a list of units...

198 DSView 3 Software Installer/User Guide Access rights for a unit group default to inherit if they are not explicitly granted to a user or user group. For example, if you create unit group A and subgroup B, by default any access rights you assign to group A will be propagated to group B. There are...

Chapter 15: Grouping Units 199 6. Click Save and then click Close . The Unit Group Members window will open. 7. Click Close . The Unit Groups window will open. To add or remove access rights for one or more unit groups: 1. Click the Units tab. 2. Click Groups in the top navigation bar. The Unit Grou...

201 C H A P T E R 16 Managing User Accounts The DSView 3 software allows you to: • Add, change and delete user accounts • Unlock user accounts • Specify user account restrictions • Change user group membership • Display user and user group access rights to target devices and managed appliances • Add...

202 DSView 3 Software Installer/User Guide The following fields may be displayed in the User Accounts window. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 26. • Full Name - Another name for a user. For example, a user may have a usern...

Chapter 16: Managing User Accounts 203 • Custom Field 1- Custom Field 6 - Custom fields for the user. If you have specified text for a custom field, that text will display when you display the field. See Custom field properties on page 211. • Group Preemption Level - Highest preemption level of all ...

Chapter 16: Managing User Accounts 205 another item (such as full name), you must include a wildcard. See Filtering information in a window on page 24. Select one or more users from the list, then click Next . 6. The Assign User to User Groups window will open. This window lists all built-in and use...

206 DSView 3 Software Installer/User Guide Resetting a User Account Password A DSView 3 software administrator or user administrator may reset a user’s password. When a password is reset, the user will be required to login by typing password as their password, then enter and verify a new password fo...

Chapter 16: Managing User Accounts 207 To change the name of a user: 1. Click the Users tab. 2. Click on a username. The User Name window will open. 3. Type the username for the user. 4. Type the full name of the user. 5. Click Save and then click Close . User certificates Certificates may be change...

208 DSView 3 Software Installer/User Guide 3. Click Credentials in the side navigation bar and then click SSH Key . The User SSH Key window will open. 4. Type the 1-256 character name of the file containing the public SSH key that was generated by a third party key generator or browse to the file lo...

Chapter 16: Managing User Accounts 209 be used to impersonate another user over the Web Services API or GUI Access API. For more information, see the DSView 3 software SDK online help. NOTE: A service account may only be created if you are using the DSView 3 software internal authentication service....

210 DSView 3 Software Installer/User Guide 5. Click Save and then click Close . Address The user address may be changed only for internal authentication users. To specify address information for a user: 1. Click the Users tab. 2. Click on a username. The User Name window will open. 3. Click Addresse...

Chapter 16: Managing User Accounts 211 2. Click on a username. The User Name window will open. 3. Click Notes in the side navigation bar. The User Notes window will open. 4. Type any information you wish. 5. Click Save and then click Close . Custom field properties You may specify any information yo...

212 DSView 3 Software Installer/User Guide • Black X - The user has been denied access for this right. • Gray X - A group to which the user belongs has been denied access for this right. • No check mark - No access has been granted or denied for this right. The access rights display for a target dev...

Chapter 16: Managing User Accounts 213 To disable the inherit functionality, uncheck the Inherit checkbox. • If none of the checkboxes are checked, the access right is neither allowed nor denied. 7. Repeat the preceding step for other units/unit groups. 8. Click Save and then click Close .

215 C H A P T E R 17 User Groups Users that have been added to the DSView 3 software system may be added to the following two types of user groups: • Built-In - The DSView 3 management software is delivered with six predefined user groups: Appliance Administrators, Auditors, DSView 3 software admini...

216 DSView 3 Software Installer/User Guide Group naming in external authentication services Groups in Active Directory (AD) external authentication services are specified using a combination of their Active Directory folder and group name, minus the group container specified in the DSView 3 software...

Chapter 17: User Groups 217 3. The Select Authentication Service window will open. This window lists all authentication services that may be used to authenticate the user group when the user logs in. See Authentication Services on page 73. Click on the name of an authentication service and then clic...

218 DSView 3 Software Installer/User Guide 3. The Select Authentication Service window will open. This window lists all authentication services that may be used to authenticate the user group when the user logs in. Select an appropriate TACACS+ authentication service from the list. Click Next . 4. I...

Chapter 17: User Groups 219 User Group Properties To display the properties of a built-in user group: 1. Click the Users tab. Click Groups in the top navigation bar. Built-In will automatically be selected in the side navigation bar and the User Groups - Built-in window will open. 2. Click on a user...

220 DSView 3 Software Installer/User Guide 6. To add one or more users to the user group, select the user(s) in the Available Users list, then click Add . The users will be moved to the Members list. 7. To remove one or more users from the user group, select the user(s) in the Members list, then cli...

Chapter 17: User Groups 221 The access rights display may contain information that appears invalid. For example, virtual media access can be enabled to a target device that does not support it. Similarly, virtual media access could be enabled but KVM (Video Viewer) access may be disabled. See About ...

223 C H A P T E R 18 Using the Video Viewer The Video Viewer is used to conduct a KVM session with one or more target devices attached to one or more KVM switches. You may optionally use KVM session profiles to control session behavior on target devices. When you connect to a device using the Video ...

224 DSView 3 Software Installer/User Guide The Video Viewer client requires Java when launched from Mozilla, Netscape or Firefox browsers. The supported Java version is 1.5.0_02. The Video Viewer requires this version. The DSView 3 software client automatically downloads and installs the JRE (Java R...

Chapter 18: Using the Video Viewer 225 NOTE: On supported Macintosh system clients, the placement of some buttons is different. The Minimize, Maximize and Close buttons are located on the left side of the screen, and the frame can be resized by clicking in the lower right corner. NOTE: On supported ...

226 DSView 3 Software Installer/User Guide To open a KVM session using the Unit Overview window: 1. In a Units View window containing the target device you want to access (see Accessing Units View windows on page 98), click on the name of the target device. The Unit Overview window will open. 2. Cli...

Chapter 18: Using the Video Viewer 227 When you click OK , the primary user who is currently active will receive a request to allow sharing unless Allow shared connections automatically has been enabled (see Video Viewer session properties on page 227). If the user confirms, then you will be given a...

228 DSView 3 Software Installer/User Guide 3. To allow other users to share a Video Viewer session automatically, enable the Allow shared connections automatically checkbox. You will not be notified that they wish to connect to the session and will not be able to accept or reject the connection. Dis...

Chapter 18: Using the Video Viewer 229 only those settings that differ from the default profile. For example, a new profile may be identical to the default profile, except with different toolbar settings. Some settings have a profile override option, which indicates whether users may override the pr...

230 DSView 3 Software Installer/User Guide Ctrl-Alt-Del . For Macintosh operating systems, the following table lists keystrokes and keystroke combinations that are not supported. When the local desktop is active, keystrokes and keystroke combinations entered by the user affect the local computer. In...

Chapter 18: Using the Video Viewer 231 Menu activation keystroke The menu activation keystroke setting specifies the keystroke that can be used to activate the Video Viewer menu. When the menu and toolbar display are hidden, pressing this key re-enables the display. If you enable Allow users to over...

232 DSView 3 Software Installer/User Guide If you enable Allow users to override this setting , or if no profile is assigned to the target device, users may specify the cursor release keystroke using Video Viewer menu commands. See Cursor commands on page 237. Toolbar profile settings Hide delay The...

Chapter 18: Using the Video Viewer 233 will be adjusted to match the input resolution selected by the primary user of that channel. This will prevent the primary user’s display from being affected. If the target device resolution changes any time during a session, the display will be adjusted automa...

234 DSView 3 Software Installer/User Guide To add a KVM session profile: 1. Click the Units tab. 2. Click Profiles in the top navigation bar. The KVM Session Profiles window will open. 3. Click Add . The Add KVM Session Profile window will open. 4. Enter a 1-64 character name for the new profile. Th...

236 DSView 3 Software Installer/User Guide d. In the Background Refresh field, enable or disable background refresh. Enable or disable the Allow users to override these settings checkbox. e. If you changed any settings, click Save . 9. Click Close . To delete one or more KVM session profiles: NOTE: ...

Chapter 18: Using the Video Viewer 237 General commands All of the following commands except enabling/disabling full screen mode may also be specified in a KVM session profile; see General profile settings on page 229. To specify a key for toggling activation of the menu and toolbar: 1. Select Tools...

238 DSView 3 Software Installer/User Guide To prevent potential mouse conflicts, you may configure certain settings on each server connected to a managed appliance. For details, see the Mouse and Pointer Settings Technical Brief, which is available on the DSView 3 software DVD and on the Avocent web...

Chapter 18: Using the Video Viewer 239 To specify a toolbar hide time: 1. Select Tools - Session Options from the Video Viewer menu or click the Session Options button. The Session Options dialog box appears. 2. Click the Toolbar tab. 3. Use the arrow keys to specify the number of seconds to delay t...

240 DSView 3 Software Installer/User Guide Mouse scaling command Mouse scaling cannot be specified in a KVM session profile. To prevent potential mouse conflicts, you may configure certain settings on each server connected to a managed appliance. For details, see the Mouse and Pointer Settings Techn...

242 DSView 3 Software Installer/User Guide Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vertical position The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments aff...

Chapter 18: Using the Video Viewer 243 performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen. You may easily adjust your video parameters by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box, which instructs th...

244 DSView 3 Software Installer/User Guide To display current Video Viewer users: 1. Select View - Connected Users from the Video Viewer menu or click the Connected Users button. The Users Connected to <device - Video Session number> dialog box appears, containing a list of all users connected...

Chapter 18: Using the Video Viewer 245 Appliance Change Of State Viewer Session Stopped Viewer Session Started Appliance Viewer Session Stopped Appliance Viewer Session Started Thumbnail Viewer features Figure 18.3 shows the Thumbnail Viewer areas, and descriptions follow in Table 18.4. Figure 18.3:...

246 DSView 3 Software Installer/User Guide Performing Thumbnail Viewer tasks To set scan preferences: 1. Select Options - Preferences from the Thumbnail Viewer menu. The Scan Mode Preferences dialog box appears. 2. In the View Time Per Server field, enter the time each thumbnail will be active durin...

Chapter 18: Using the Video Viewer 247 To launch a session to a device from the Thumbnail Viewer: Select a device thumbnail. Select Thumbnail - <device name> - View Interactive Session from the Thumbnail Viewer menu. -or- Right-click on a device thumbnail and select View Interactive Session fr...

248 DSView 3 Software Installer/User Guide • Send a macro from a predefined macro group. Macro groups for Windows, Novell and Sun are already defined. • Create, edit and delete your own macros. When you create or edit a macro, you may type the desired keystrokes or you may select from among several ...

Chapter 18: Using the Video Viewer 249 6. Select an icon to associate with the macro from the Macro Icon menu. 7. To build the macro, click the keys on the virtual keyboard in the dialog box. The keys of the virtual keyboard operate like a physical keyboard. As a key is clicked, it will appear in th...

250 DSView 3 Software Installer/User Guide 7. Click Close . Macro groups Macro groups may not be displayed, created, edited, renamed, copied or deleted if you are using the DSR Remote Operations software. To create a macro group: 1. Select Macros - Configure - Macro Groups from the Video Viewer menu...

Chapter 18: Using the Video Viewer 251 2. Select one of the following: All - displays both personal and global macro groups, Personal - displays only personal macro groups or Global - displays only global macro groups. 3. Select the macro group to be altered from the Defined Groups list box. Windows...

252 DSView 3 Software Installer/User Guide 4. Select Display on Menu . 5. Click Close to exit the Macro Groups dialog box. Macros in the selected group will appear in the Video Viewer window Macros menu. To display a predefined macro group: Select Macros - Display on Menu and then select one of the ...

Chapter 18: Using the Video Viewer 253 The user (or user group to which the user belongs) must have permission to establish virtual media sessions and/or reserved virtual media sessions to the target device. See About Access Rights on page 129. Only one virtual media session may be active to a targe...

254 DSView 3 Software Installer/User Guide You may also reset the USB2 IQ module from the Virtual Media dialog box. This action will reset every form of USB media on the target device, and should therefore be used with caution, and only when the target device is not responding. Virtual media session...

Chapter 18: Using the Video Viewer 255 all mapped drives must be read only, this checkbox will already be enabled and cannot be changed. You might wish to enable the Read Only checkbox if the session settings enabled read and write access, but you wished to limit a particular drive’s access to read ...

256 DSView 3 Software Installer/User Guide To reset all USB devices on the target device: NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard. It should only be used when the target device is not responding. 1. In the Virtual Media dialog box, c...

259 C H A P T E R 19 Using the Telnet Viewer The DSView 3 management software ships bundled with a built-in proprietary Telnet Viewer that provides features unavailable in many other Telnet programs. These features include configurable session properties tailored for each device, configurable user p...

Chapter 19: Using the Telnet Viewer 261 NOTE: On supported Macintosh system clients, the Telnet Viewer opens in a self-contained window and is not included in the Application Menu. Telnet Viewer window toolbar Table 19.2 describes the Telnet Viewer window’s toolbar icons. Security Property A fully f...

262 DSView 3 Software Installer/User Guide • Supported for hmac-md5, hmac-sha1, hmac-sha1-96, hmac-md5-96 and hmac-ripemd160 The DSView 3 software will determine whether to create a Telnet or SSH2 connection when you start a session with an appliance. A serial connection provides SSH2 serial access ...

Chapter 19: Using the Telnet Viewer 263 window when you are connected to a device or port. After the preferences are entered, they are applied to devices/ports during subsequent sessions. To change the window background and/or text color: 1. Select Options - Preferences from the menu. The Preference...

264 DSView 3 Software Installer/User Guide 4. In the Columns list, choose a value of 80 or 132 . The default value is 80. To change the terminal emulation mode: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box w...

Chapter 19: Using the Telnet Viewer 265 left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field exactly as shown in Table 19.4. To change the linefeed settings: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the...

266 DSView 3 Software Installer/User Guide 2. Click the Terminal tab. 3. When you are connected to a device that does not repeat or echo the data that you type, you may enable Local Echo mode. Otherwise, the Telnet Viewer will not display the text you type. However, if you are connected to a device ...

Chapter 19: Using the Telnet Viewer 267 6. In the Send box, type the 0-32 alphanumeric character string that you wish to send in response to the Expect string. Spaces are allowed, and a blank field is valid. A CR or CR+LF is appended to the string, based on the New Line Mode - Outbound setting. 7. R...

268 DSView 3 Software Installer/User Guide session either by selecting it from the Macros menu or by pressing the defined hotkey on your keyboard. You may also define one or more global macro or personal macro groups, then add macros to the groups. Personal macro groups may be created by any user an...

Chapter 19: Using the Telnet Viewer 269 Hexadecimal code sequence: \0x<NN>, where <NN> is the hexadecimal byte. For example, the Ctrl+D character sequence may be sent by using 0x04. Octal code sequence: \0<NNN>, where <NNN> is the octal byte. For example, the Ctrl+D character...

Chapter 19: Using the Telnet Viewer 271 3. Click the Edit button. The Configure Macro Groups dialog box expands to display an Edit Group area containing the information defined for the macro. 4. Edit the macro group properties as needed. 5. Click OK . The changes are saved and the Configure Macro Gr...

272 DSView 3 Software Installer/User Guide To change the default log file directory: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Logging tab. The Default Directory field displays t...

Chapter 19: Using the Telnet Viewer 273 To start dynamic logging: 1. Select Options - Logging - Start from the menu. The Log dialog box appears. 2. The Look in list contains the default log file directory and the Filename field contains the default log filename. Using this filename format is recomme...

274 DSView 3 Software Installer/User Guide • Paste the contents of the system clipboard into a Telnet Viewer session or into another application • Print a screen of the Telnet Viewer session data Information that is copied from a DSView 3 software Telnet Viewer session may be pasted into other appli...

Chapter 19: Using the Telnet Viewer 275 2. The operating system’s print dialog box appears. Make the appropriate settings. The screen contents will then be sent to the printer. Power Control of Devices Attached to Power Devices NOTE: A user must have DSView 3 software administrator privileges to con...

277 C H A P T E R 20 Using Tools The DSView 3 management software contains tools that may be used to perform various actions on units. This chapter describes the available tools and how to use them. Using Unit Tools The Unit Tools window contains tools that allow a user to: • Export unit information...

Chapter 20: Using Tools 279 Exporting access rights The Export Access Rights tool will export permission information about units from the DSView 3 management software host. The unit name and the user/user group to which the unit has access rights will be exported. Additionally, the unit access right...

280 DSView 3 Software Installer/User Guide To merge target devices: 1. Click the Units tab. 2. Click Tools in the side navigation bar. The Unit Tools window will open. 3. Click the Merge Target Devices icon or link. The Merge Target Devices Wizard will appear. Click Next . 4. The Select Target Devic...

Chapter 20: Using Tools 281 The following actions occur when a DSView 2.x software database is imported into the DSView 3 management software system: • A global unit group is created in the system for each group found in the DSView 2.x software database. The DSView 3 software does not provide DSView...

282 DSView 3 Software Installer/User Guide Before using the Import DSView 2.x Software Database tool To use the Import DSView 2.x Software Database tool, you must create a backup of the database using the DSAuth Migration Utility. The database is saved as a .zip file which may then be imported into ...

Chapter 20: Using Tools 283 b. Select Allow Target Devices to be added for nodes that have a default name to allow target devices to be added to your DSView 3 software system for nodes in the DSView 2.x software migration file that have default names. In DSView 2.x software, a default name is consid...

284 DSView 3 Software Installer/User Guide To import data: 1. Click the Units tab. 2. Click Tools in the side navigation bar. The Unit Tools window will open. 3. Click the Import Data icon or link. The Import Data Wizard will appear. Click Next . 4. In the File field, type the path and name of the i...

Chapter 20: Using Tools 285 • Save or restore the database of local users To access the managed appliance tools: 1. Click the Units tab. In the side navigation bar, click one of the following: • Appliances - The Appliances - All window will open. You may also click on a link below Appliances to disp...

286 DSView 3 Software Installer/User Guide 1. In the Unit Overview window, click the Upgrade Firmware icon or link. The Upgrade Appli- ance Firmware Wizard will appear. Click Next . 2. The Select Firmware Files window will open. • To add one or more Flash files to the update list, select the file(s)...

Chapter 20: Using Tools 287 b. Enable the Delete target devices that no longer have connections checkbox to delete those target devices permanently from the DSView 3 software database. c. Enable the Allow target devices with the same name to be merged into a single target device checkbox to allow th...

288 DSView 3 Software Installer/User Guide 2. The Type in File Description window will open. Type a description of the configuration that will be saved and may be used if you wish to restore the configuration at a later time, and then click Next . 3. The Completed Successful window will open. 4. Cli...

Chapter 20: Using Tools 289 Restoring a managed appliance user database NOTE: You may not restore the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160 or DSR800 switch. You may restore the local user database of a KVM switch or serial console appliance. To restore the user datab...

291 C H A P T E R 21 Using Tasks You may add, delete and change tasks from the Tasks window. The Tasks window lists all tasks configured in the DSView 3 management software system and allows you to manually run tasks. Using the Tasks Window To display the Tasks window: 1. Click the System tab. 2. Cl...

292 DSView 3 Software Installer/User Guide Adding tasks You may use the Add Task Wizard to run the following tasks: • Backup the DSView 3 software database and system files • Configure SNMP trap settings on appliance • Control power of target devices • Export event log to comma separated values (.cs...

Chapter 21: Using Tasks 293 • Monthly - Runs the task once each month or regularly over a certain number of months (every 2 months, every 3 months and so on) beginning at a specific time on a specific date. You may also specify specific months for the task to run. To run a task periodically: 1. In t...

294 DSView 3 Software Installer/User Guide 2. The Specify Weekly Schedule window will open. a. Select the hour, minute and AM or PM to indicate when to begin running the task. b. Click Every (weeks) and select the number of consecutive weeks (1-52). c. Select the day of week to run the task from the...

296 DSView 3 Software Installer/User Guide Task: Configure SNMP trap settings on a managed appliance This task turns SNMP traps on or off for one or more managed appliances of a particular type. To specify SNMP trap settings for other types of managed appliances, you must create additional tasks. On...

Chapter 21: Using Tasks 297 Task: Power control a target device This task powers up, powers down or cycles the power (powers down and then powers up) of one or more target devices. Once this task is added, you may run it on demand at any time; see Running tasks manually on page 305. There are other ...

Chapter 21: Using Tasks 299 11. Click Next . 12. The Completed Successful window will open. Click Finish . The Tasks window will open. Task: Migrating units NOTE: This task is valid only when the DSView 3 software is installed on a supported Windows system. This task may be used to migrate units fro...

300 DSView 3 Software Installer/User Guide 8. The Select Unit Type window will open. Select the type of managed appliance to migrate, and then click Next . You must create a separate task for each model or type of managed appliance you wish to migrate. 9. The Select Appliances window will open. The ...

Chapter 21: Using Tasks 301 4. The Select Task to Add window will open. a. Select Send IPMI chassis control command to target devices from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next . 5. The Select When to Run the Task window will open. Select a time to run the tas...

Chapter 21: Using Tasks 303 Task: Validating user accounts on an external authentication server This task may be used to ensure that LDAP, Active Directory and NT external authentication services contain accounts for users. Any user accounts not found on the external authentication server will be fl...

304 DSView 3 Software Installer/User Guide 5. Type a 1-64 character name for the task, then click Next . 6. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 292), then click Next . 7. The Select Unit Group window opens. Select ...

Chapter 21: Using Tasks 305 c. If you enable the Allow target devices with the same name to be merged into a single target device checkbox, the connection to a target device in the unit will be merged with the connection(s) to an existing target device in the DSView 3 software database. d. If you en...

306 DSView 3 Software Installer/User Guide 3. Click the name of the task. The Task Results window will display, containing information about the task. Deleting tasks NOTE: Remote tasks, which are scheduled on another DSView 3 server, may not be deleted from the DSView 3 server to which you are logge...

Chapter 21: Using Tasks 307 Firmware Management The Flash firmware files for DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR switches may be added, viewed and deleted using the Appliance Firmware Files window. Once a Flash firmware file(s) has been added, you may use the file(s) to ...

309 C H A P T E R 22 Events and Event Logs When an enabled, defined event occurs in the DSView 3software system, it is saved in the event log. You may display the event log content, view details about an individual event log entry or delete an event log entry. You may have an email notification sent...

310 DSView 3 Software Installer/User Guide Severity icons For users who are members of the DSView 3 software administrators or auditor user groups, the non-critical, critical and non-recoverable icons also appear near the right edge of the top navigation bar in the DSView Explorer window when events...

Chapter 22: Events and Event Logs 311 • You may also specify one or more unit groups - an email notification will be sent only when a specified unit-related event occurs on a unit that is a member of the specified unit group(s). If a specified event that is not tied to a unit occurs (for example, DS...

312 DSView 3 Software Installer/User Guide To change an email notification: 1. Click Email Notifications in the side navigation bar. The Email Notifications window will open. 2. Click on the email subject of the notification you wish to change. The Email Notification Properties window will appear. 3...

Chapter 22: Events and Event Logs 313 3. Click Delete . You will be prompted to confirm the deletion. 4. Confirm or cancel the deletion. Enabling and Disabling Event Logging The logging of individual events that occur in the DSView 3 software system may be enabled or disabled. When an enabled event ...

314 DSView 3 Software Installer/User Guide The following fields may be displayed. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 26. • State - New or Acknowledged. See Event states on page 315. This field is displayed only when the Show...

Chapter 22: Events and Event Logs 315 2. In an Event Log window, click on a link in the Severity column. The Event Information window will open. See Event log display fields on page 313 for descriptions of information in the Event Details section of the display. The Event History table contains any ...

316 DSView 3 Software Installer/User Guide Using the date filter The event log retains all events occurring in the DSView 3 software system for the specified retention time. By default, the 5000 most recent events are displayed. You may use the date filter to display older events or to display event...

Chapter 22: Events and Event Logs 317 Creating an Event Log .csv File All or selected columns of the event log can be exported as a comma separated values (.csv) file. The output event log file is named eventlog.csv by default, but you may change the name when it is saved. The .csv file may be viewe...

319 C H A P T E R 23 Plug-ins A plug-in provides support for a specific appliance type (model) in the DSView 3 software. A plug-in is packaged into a single archive file that can be shipped and added independently of the DSView 3 software. You may add plug-ins to the DSView 3 software version 3.3 or...

Chapter 23: Plug-ins 321 3. To display information about one plug-in, click the plug-in name. The Plug-in overview window will open. Information in the Overview area is read-only. The DSView Servers table lists the status of the plug-in on each DSView 3 server. Each row includes the name of the serv...

Chapter 23: Plug-ins 323 Disabling and activating a plug-in When a plug-in is disabled, you cannot use any features and operations supported by that plug-in. Appliances and target devices that were added to the DSView 3 software system before the plug-in was disabled will still appear in Units View ...

325 Appendices Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: To resolve an issue: 1. Check the pe...

326 DSView 3 Software Installer/User Guide Appendix B: TCP and UDP Ports The DSView 3 software client accesses the server and performs commands using a standard web browser. The communication protocol used between the client web browser and the server is the HTTPS protocol. By default, TCP/IP port 4...

Appendices 327 Figure B.1: Ports Used with a KVM Switch Connection Without Proxy In a proxied connection, communication with TCP/IP ports 8192 and 2068 occurs between the server and the KVM switch instead of directly between the client and the KVM switch. The client receives information by communica...

328 DSView 3 Software Installer/User Guide Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM) If the user wishes to establish a session with another port on the KVM switch, the same process is used. For debugging purposes, connection details may be seen by using the console port ...

Appendices 329 Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without Proxy In a proxied connection, communication between the DSView 3 server and serial console appliance occurs over port 22. The SSH connection between the client and the DSView 3 server is tunneled over ...

330 DSView 3 Software Installer/User Guide Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial) DSView 3 server ports The DSView 3 server uses the HTTPS port for communication with clients and spoke servers. Changes made to the browse list through the DSView 3 mana...

332 DSView 3 Software Installer/User Guide External authentication ports Figure B.6: External Authentication Server Ports SNMP ports A supported KVM switch or serial console appliance may be configured to send SNMP traps to the DSView 3 server in addition to an external SNMP manager. Figure B.7: Por...

334 DSView 3 Software Installer/User Guide Appendix C: DSR Remote Operations Software NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches. The DSR Remote Operations...

336 DSView 3 Software Installer/User Guide Before using the DSR Remote Operations software The following actions should be performed before using the DSR Remote Operations software: • Ensure that the switch is configured. See the installer/user guide for the DSR switch for more information. • Ensure...

338 DSView 3 Software Installer/User Guide Using the DSR Remote Operations software To start the DSR Remote Operations software: 1. Establish a dial-up connection to the switch from the PC containing the DSR remote operations software. Windows displays a dialog box that prompts the user for a userna...

Appendices 339 Figure C.2: DSR Remote Operations Window The items displayed in the content area of the DSR Remote Operations window will vary, depending on the link selected in the side navigation bar. You may refresh any view by selecting View - Refresh from the menu. Servers view Selecting Servers...

340 DSView 3 Software Installer/User Guide • EID - The Electronic ID (EID) number of the IQ module attached to the server. Power view Selecting Power in the side navigation bar of the DSR Remote Operations window will display a list of power device sockets attached to the switch and their status. Ve...

Appendices 341 • Boot • Digital/Application • Digital/Hardware • Hardware Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: 1. From the menu, select Tools - Reboot Appliance . A confirmation dialog box will appear. 2. Confirm or cancel the reboot...

344 DSView 3 Software Installer/User Guide VT100+ terminal emulation

Appendices 345 VT100 terminal emulation Table D.4 lists the VT100 special key and control ( Ctrl ) key combinations and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.4: VT100 Special Keys and Control Keys Keys Hex Code Function Mnemonic Encode/Dec...

Appendices 351 VT220 terminal emulation Table D.8 lists the keystroke mapping (encoding) for VT220 emulation. Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow Esc [ A D...

352 DSView 3 Software Installer/User Guide Table D.9 lists the decoding for VT220 terminal emulation. F15 Ctrl - F7 Esc [ 2 8 ~ F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ Table D.9: VT220 Decoding VT220 Keyboar...

354 DSView 3 Software Installer/User Guide VT52 terminal emulation Table D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation. Table D.11 lists the decoding for VT52 terminal emulation. Erase Pn Characters Esc [ Pn X Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT...

Appendices 355 Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable. VT320 terminal emulation Table D.13 lists the keystroke mapping (encoding) for VT320 terminal emulation. Erase to end of line Esc K Table D.12:...

Appendices 357 Table D.14 lists the decoding for VT320 terminal emulation. Table D.14: VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape O Esc O Save cursor and attributes Esc 7 Restore cursor and attributes Esc 8 Up Arrow Esc [...

Appendices 359 Appendix E: Regaining Access to the DSView 3 Software Access to a DSView 3 software system may be lost due to reasons such as: • Being locked out by the DSView 3 software • Deleting the last DSView 3 software administrator • Forgetting the DSView 3 software administrator password To r...

Appendices 361 AVSP (Avocent Video Session Protocol) A protocol used to transfer keyboard, video and mouse information between a KVM switch and a remote Video Viewer. AVSP operates over SSL encrypted TCP links. TCP/IP ports 8192 and 2068 are used by default, but may be configured to different port n...

362 DSView 3 Software Installer/User Guide • Deliver TCP/IP stack configuration parameters, such as the subnet mask and default router • Provide other configuration information, such as printer addresses Digital Certificate A digital certificate is an attachment to an electronic message used for sec...

Appendices 363 DSView 3 software client PC and the DSView 3 server. This occurs when the user launches another web browser window and connects to the same DSView 3 server. A DSView 3 software client session may contain multiple target device sessions. DSView 3 software hub server A DSView 3 software...

364 DSView 3 Software Installer/User Guide There are two main types of encryption: asymmetric (also called public-key encryption) and symmetric. Embedded appliance Embedded appliances include IBM ASM RSA II, DRAC 4, HP iLO and NEC IPF embedded appliances. External authentication server The external ...

366 DSView 3 Software Installer/User Guide Local port The local port is the physical connection through which a KVM switch or serial console appliance can be accessed without accessing a network connection. For a KVM switch, the local port is typically the KVM connection at which a keyboard, mouse a...

Appendices 367 OSCAR interface The OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KVM port to display and change settings in a KVM switch. The OSCAR interface also allows a local user to connect to target devices. Power device An Avocent or ...

368 DSView 3 Software Installer/User Guide • A network server is a computer that manages network traffic. • A database server is a computer system that processes database queries. Servers are often dedicated, meaning that they perform no other tasks besides their server tasks. However, on multiproce...

Appendices 369 Telnet session A Telnet Viewer session is a type of target device session in which the target device supports Telnet and the DSView 3 software client connects directly to the target device using Telnet. Telnet Viewer This applet is a software component that provides the user interface...

370 DSView 3 Software Installer/User Guide Web server A web server is a computer equipped with server software to respond to HTTP requests, such as requests from a web browser. A web server uses the HTTP protocol to communicate with clients on a TCP/IP network. X.509 X.509 is the most widely used st...

371 Index A Access methods 100 regaining 359 Access rights about 129 exporting 279 methods for assigning 131 specifying from unit group perspective 199 specifying from unit perspective 131 specifying from user account perspective 211 specifying from user group perspective 220 target devices 130 Acti...

376 DSView 3 Software Installer/User Guide using 286 RSA SecurID external authentication service 91 S Scan mode (Video Viewer) 244 Secure mode 109, 112 Security alerts 57 zones 41 Serial session application selection 35 Servers backup and restore 294 email 64 managing certificates 60 manually backup...

Index 377 SSL 57 Synchronization 114, 115 automatic name pull 117 automatic name push 116 automatic topology 121 manual name pull 119 manual name push 118 resynchronizing 286 topology 120 topology options in Add Unit Wizard 121 topology options in Resync Wizard 122 T TACACS+ external authentication ...

378 DSView 3 Software Installer/User Guide view 96 U UDP ports 326 Unit groups about 193 adding 197 changing access rights 199 changing membership 198 changing the name 198 deleting 197 displaying group information 196 displaying group names 195 Units access rights 129 accessing 100 adding 105, 107 ...

Installer/User Guide For Technical Support: 590-395-501J www.avocent.com/support DSView ® 3