Page 3 - User Guide
MergePoint™ 5224/5240 Service Processor Manager User Guide Avocent, the Avocent logo, The Power of Being There, Cyclades, DSView and MergePoint are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2007 Avocen...
Page 5 - iii; Table of Contents; T A B L E O F C O N T E N T S
iii Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: ...
Page 6 - iv
iv MergePoint 5224/5240 Service Processor Manager User Guide Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices ... 21 Accessing the MergePoint 5224/5240 SP Manager’s Console ....................................................... 21 Accessing Management Features From the Use...
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vi MergePoint 5224/5240 Service Processor Manager User Guide
Page 9 - vii; List of Figures; L I S T O F F I G U R E S
vii List of Figures Figure 1.1: Secure Path to a Connected SP ...................................................................................... 3 Figure 1.2: Example Graph for Readings From a Fan Sensor ....................................................... 11 Figure 2.1: Device Access Menu .....
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viii MergePoint 5224/5240 Service Processor Manager User Guide
Page 11 - ix; List of Tables; L I S T O F T A B L E S
ix List of Tables Table 1.1: Supported Target Device Types and Management Options ............................................. 5 Table 1.2: SP Console Power Management Options ........................................................................ 5 Table 1.3: Device Console (SoL) Management Optio...
Page 13 - C H A P T E R; Introduction; on page 2
1 C H A P T E R 1 Introduction All users and administrators need the introductory information in the sections listed below for understanding how to use the MergePoint service processor (SP) manager: • Supported Target Devices on page 2 • MergePoint 5224/5240 SP Manager’s Advantages for Target Device...
Page 14 - Supported Target Devices; An SP on a server. SPs are out; checking and management for multiple types of SPs. When
2 MergePoint 5224/5240 Service Processor Manager User Guide Supported Target Devices A target device managed by the MergePoint 5224/5240 SP manager can be one of the following: • An SP on a server. SPs are out - of - band management controllers that many vendors include in their servers. • A server ...
Page 15 - of
Chapter 1: Introduction 3 Figure 1.1 is a conceptual illustration of a secure path between a remote user and an SP through the MergePoint 5224/5240 SP manager. A remote user is shown, but users may also be locally located, on the same LAN. In Figure 1.1, the remote user accesses the MergePoint 5224/...
Page 16 - Web Manager
4 MergePoint 5224/5240 Service Processor Manager User Guide Web Manager The Web Manager may be used when the MergePoint 5224/5240 SP manager is managed as a standalone. If the MergePoint 5224/5240 SP manager is managed through DSView 3 management software, access to the Web Manager is usually disabl...
Page 17 - SP console management option
Chapter 1: Introduction 5 Only one administrative user can be connected to the MergePoint 5224/5240 SP manager at a time. Regular users may be authorized for access to management features available on the connected SPs or other types of target devices. NOTE: The administrator may create and enable a...
Page 19 - Access to native features on a target device
Chapter 1: Introduction 7 Access to native features on a target device Both Native IP and DirectCommand management options provide native access to target devices and enable an authorized user to connect directly either to the web management interface of a target device or to the command line of a d...
Page 20 - Native IP requirements; Native IP access requires a pre; Tasks for creating secure tunnels and obtaining native IP access
8 MergePoint 5224/5240 Service Processor Manager User Guide Native IP requirements Native IP access requires a pre - existing secure tunnel between the user’s workstation and the MergePoint 5224/5240 SP manager. Table 1.5 shows the native IP parameters and command names available when you are logged...
Page 21 - Power management options; See
Chapter 1: Introduction 9 Power management options Table 1.6 shows the power management option names and command names used when you are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 5224/5240 SP manager console and when you are entering ...
Page 22 - Reset commands; For procedures for monitoring sensors, see
10 MergePoint 5224/5240 Service Processor Manager User Guide Reset commands Table 1.8 shows the reset options available when you are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 5224/5240 SP manager console and when you are entering the ...
Page 25 - Authentication; When logging into the MergePoint 5224/5240 SP manager.
Chapter 1: Introduction 13 The sensor management options are only available for managed servers with SPs. Authentication Anyone accessing the MergePoint 5224/5240 SP manager must log in by entering a username and password. Controlling access by requiring users to enter names and passwords is called ...
Page 26 - Security Profiles’ Effects on Users’ Actions
14 MergePoint 5224/5240 Service Processor Manager User Guide Security Profiles’ Effects on Users’ Actions When the MergePoint 5224/5240 SP manager is being managed without DSView 3 management software, the administrator needs to select a security profile based on the security requirements of the org...
Page 29 - Using SSH Management Commands
Chapter 1: Introduction 17 NOTE: An administrator may modify the menu options and commands shown in Table 1.12 so that you may be presented with a different menu of choices. SP Shell (spshell) When you select Access devices from the login menu shown in Table 1.12, the MergePoint 5224/ 5240 SP manage...
Page 30 - ssh command line format; ssh; Management commands for use with the ssh command
18 MergePoint 5224/5240 Service Processor Manager User Guide ssh command line format The general format of the ssh command line is shown in the following example. % ssh - t username :[ devicename]@SPmanager_IPaddress_or_DNS_name [ command ] where: The - t option is required to launch an interactive ...
Page 31 - Dial; Managing Power Outlets on a Connected IPDU
Chapter 1: Introduction 19 % ssh - t root:@192.168.44.111 rmenush Dial - in Access Authorized users can dial into the MergePoint 5224/5240 SP manager through either of the following types of optional modems and phone cards: • An external modem connected to the AUX port • A modem, GSM or CDMA PCMCIA ...
Page 32 - Information Users Need; The user’s name and password.
20 MergePoint 5224/5240 Service Processor Manager User Guide Information Users Need Users need to obtain the following information from the MergePoint 5224/5240 SP manager administrator: • The user’s name and password. • The names of target devices that the user is authorized to manage and the manag...
Page 33 - Accessing the MergePoint 5224/5240 SP Manager’s Console; As described under
21 C H A P T E R 2 Accessing the MergePoint 5224/5240 Appliance and Target Devices The following topics describe how to access the MergePoint 5224/5240 SP manager and target devices: • Accessing the MergePoint 5224/5240 SP Manager’s Console on page 21 • Accessing Management Features From the User Sh...
Page 34 - To access the MergePoint 5224/5240 SP manager console:; Accessing Management Features From the User Shell Menu; User Shell Default Menu Options
22 MergePoint 5224/5240 Service Processor Manager User Guide To access the MergePoint 5224/5240 SP manager console: 1. If you are using a terminal or terminal emulation program installed on a workstation that is physically connected to the console port of the MergePoint 5224/5240 SP manager, start t...
Page 36 - Accessing the Console of a Target Device
24 MergePoint 5224/5240 Service Processor Manager User Guide Accessing the Console of a Target Device Chapter 3 tells how to access an SP or device console through the Web Manager. Any type of authorized user can access the console of a connected SP, server or other type of supported device using on...
Page 37 - To exit from a console session:; exit; Creating an SSH Tunnel
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 25 3. If you have connected to the MergePoint 5224/5240 SP manager console as an administrative or root user, type /usr/bin/spshell on the command line. 4. Select the name of the target device to access. 5. Press Enter or Ret...
Page 38 - To use OpenSSH on a Linux workstation to create an SSH tunnel:; Tunnels; To bring up a native web application after an SSH tunnel exists:
26 MergePoint 5224/5240 Service Processor Manager User Guide To use OpenSSH on a Linux workstation to create an SSH tunnel: 1. If the workstation is running SSH v2, enter the following command line. $ ssh - l username - f - N - L 8080:10.10.1.181:443 SPmanager_IPaddress_or_DNS_name 2. If the worksta...
Page 39 - Creating a VPN Tunnel
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 27 Creating a VPN Tunnel The authorized user creates a VPN tunnel using either IPSec or PPTP. A user authorized for native IP can access native IP functionality through the Web Manager or through using ssh management commands...
Page 40 - Routing requirements for VPN connections; IPSec VPN routing requirements; Add and route; PPTP VPN routing requirements; to
28 MergePoint 5224/5240 Service Processor Manager User Guide An authorized user can enable native IP access in one of the following two ways: • If the authorized user is connected to the MergePoint 5224/5240 SP manager’s console, the user can select the Enable native IP option that appears in the sp...
Page 41 - Summary of VPN
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 29 ... If the user needs to communicate with target devices on two separate private subnets, the user must create a route to each private subnet or to each target device. For example, to communicate with all target devices on...
Page 42 - Creating IPSec VPN connections; Username and password; To create an IPSec VPN tunnel:; Bring up the IPSec VPN tunnel.
30 MergePoint 5224/5240 Service Processor Manager User Guide Creating IPSec VPN connections For an IPSec VPN connection, the following authentication information is required: • Username and password • Connection keys or certificates The ESP and AH authentication protocols (also called encapsulation ...
Page 43 - To enable native IP access through an IPSec VPN tunnel:; Creating PPTP VPN connections; To create a PPTP VPN tunnel:
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 31 To enable native IP access through an IPSec VPN tunnel: NOTE: The MergePoint 5224/5240 SP manager’s administrator must provide the appropriate IP address for this procedure, which is not the same as the public IP address a...
Page 44 - Accessing native features of an SP when a VPN tunnel exists
32 MergePoint 5224/5240 Service Processor Manager User Guide 2. Set up one of the following types of static routes to enable VPN connections: • A network route to the private subnet where the target device resides via the PPTP - assigned address for the MergePoint 5224/5240 SP manager. • If a virtua...
Page 45 - Obtaining and Using One Time Passwords for Dial
Chapter 2: Accessing the MergePoint 5224/5240 Appliance and Target Devices 33 To access a native management application (from an SP): If the management application resides on an SP and is an executable that can be invoked on the command line, do one of the following to access the SP’s console and la...
Page 46 - To generate an OTP when prompted at dial; otp
34 MergePoint 5224/5240 Service Processor Manager User Guide Each OTP user needs a local user account on the MergePoint 5224/5240 SP manager, must be registered with the OTP system and must be able to obtain the OTP username, OTP secret pass phrase and OTP passwords needed for logins. The following ...
Page 47 - Web Manager for All Users
35 C H A P T E R 3 Web Manager for All Users The following sections describe how all types of users (authorized and administrative) can use the Web Manager to access the MergePoint 5224/5240 appliance, manage connected SPs and other devices, manage power outlets on any connected IPDUs and manage the...
Page 48 - Prerequisites for Using the Web Manager; ins needed for different; Requirements for Java Plug; When displaying sensor data.
36 MergePoint 5224/5240 Service Processor Manager User Guide Prerequisites for Using the Web Manager This section describes the required browsers, preparation and browser plug - ins needed for different types of access.The prerequisites described in this section must be complete before anyone can ac...
Page 49 - The Java applets rely on the Java plug; Logging Into the Web Manager for Regular Users; in or callback
Chapter 3: Web Manager for All Users 37 The Java applets rely on the Java plug - in being installed on the workstation and registered with the browser being used. Installing the Java 2 Runtime Environment (J2RE) Standard Edition software automatically installs the needed Java plug - in. After you do...
Page 50 - Power Management Options; To log into the Web Manager:; Login
38 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.1: Web Manager Login Screen See Power Management Options on page 19 for more about how to use the Web Manager and Prerequisites for Using the Web Manager on page 36 for the required browsers, preparation and browser plug - ins nee...
Page 51 - Features of Regular Users’ Windows; Using the Target Devices Screen; ) sign hides the list of target
Chapter 3: Web Manager for All Users 39 Features of Regular Users’ Windows Figure 3.2 shows features of the Web Manager that appear when regular users log in. Figure 3.2: User Options on the Web Manager A menu of options appears on the left. The fields, buttons and menus in the screen area in the mi...
Page 52 - Accessing a Service Processor’s Console; Service Processor Console
40 MergePoint 5224/5240 Service Processor Manager User Guide • Links to the management features the user is allowed to access on that target device • The name (alias) assigned to the target device • A real IP address (if a virtual IP address is not assigned to the target device) • A virtual IP addre...
Page 53 - Accessing a Target Device’s Console; Device Console; Managing Power Through a Service Processor; Power
Chapter 3: Web Manager for All Users 41 Accessing a Target Device’s Console Clicking the Device Console link on the Target devices screen launches a terminal window running a Java applet and creates a console connection with the target device. Figure 3.4 shows an example terminal window with a conne...
Page 54 - Viewing Sensor Data
42 MergePoint 5224/5240 Service Processor Manager User Guide To manage a server’s power through its SP (Web Manager): 1. Log into the Web Manager. 2. Select the Power link from the Action pull - down menu associated with the target device for which you want to manage power. 3. To power up the server...
Page 55 - Sensors
Chapter 3: Web Manager for All Users 43 Users can bring up multiple instances of the sensor plotter page and view different sensors in different graphs at the same time. The graph displays a new reading at a specified interval. The default, which is user - configurable, is five seconds. Figure 3.6: ...
Page 56 - Viewing and Clearing Event Logs; Clicking the; To view or clear event logs:; Click the
44 MergePoint 5224/5240 Service Processor Manager User Guide Viewing and Clearing Event Logs Clicking the Event Log button on the Target devices screen displays the system event log (SEL) menu from the server where the SP resides. Event messages are sent by the SP when system management events are d...
Page 57 - Accessing Native Features on a Target Device; As mentioned in
Chapter 3: Web Manager for All Users 45 Accessing Native Features on a Target Device As mentioned in Access to native features on a target device on page 7, the Native IP and DirectCommand privilege authorizes users for both Native IP and DirectCommand actions. If the user is not authorized, the Act...
Page 58 - Managing Native IP; To enable access to Native IP on a target device (Web Manager):
46 MergePoint 5224/5240 Service Processor Manager User Guide Managing Native IP Tasks for creating secure tunnels and obtaining native IP access on page 8 describes tasks for creating the secure tunnel that must exist between the user’s workstation and the MergePoint 5224/5240 SP manager before an a...
Page 59 - Managing DirectCommand connections
Chapter 3: Web Manager for All Users 47 3. If the VPN connection is made using PPTP, discover and use the IP address that is assigned on your workstation to the PPTP interface. a. If your workstation has a Windows operating system, enter the ipconfig command on the workstation’s command line. - or -...
Page 60 - DirectCommand connection link; DirectCommand Connected
48 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.9: Direct Command: Connected and Go to DirectCommand Interface DirectCommand connection link Users can see information about and manage all currently active DirectCommand connections by clicking the DirectCommand Connected link, w...
Page 61 - Go to DirectCommand Interface link; Creating VPN connections for Native IP access; ipconfig
Chapter 3: Web Manager for All Users 49 Go to DirectCommand Interface link After all DirectCommand connections are terminated, the following occur: • The DirectCommand Connected link changes to Direct Command: Idle. • The Go to DirectCommand Interface link persists in the Action pull - down menu, an...
Page 62 - To create a PPTP VPN connection profile on Windows:
50 MergePoint 5224/5240 Service Processor Manager User Guide PPP adapter MergePoint5224/5240_PPTP_VPN ... IP Address. . . . . . . . . . : 172.0.0.0.100 ... The user then enters the PPTP IP address in a browser to bring up the Web Manager and enable native IP access. See Tasks for creating secure tun...
Page 63 - Next
Chapter 3: Web Manager for All Users 51 NOTE: The IP address is the one assigned to the public interface of the MergePoint 5224/5240 appliance. 12. Click the Next button. 13. Click the Finish button. Accessing the MergePoint 5224/5240 SP Manager Console (Web Manager) Selecting the Appliance option o...
Page 64 - Log into the Web Manager.
52 MergePoint 5224/5240 Service Processor Manager User Guide Figure 3.12: User Menu When Connected to the Console For information about what the administrative user can do on the MergePoint 5224/5240 appliance console, see the MergePoint 5224/5240 Service Processor Manager Installer and Administrato...
Page 65 - IPDU; Outlets Manager
Chapter 3: Web Manager for All Users 53 Figure 3.13: AUX Port Not Configured Error Message Clicking the IPDU option on the Access menu when the AUX port has been configured for IPDU power management brings up the Outlets Manager, the View IPDUs Info and the Software Upgrade tabs, as shown in Figure ...
Page 67 - To manage power outlets on a connected IPDU:
Chapter 3: Web Manager for All Users 55 The name that appears on the screen is either the default s1, which is the port number of the AUX port or an administrator-defined name. A yellow bulb indicates that the outlet’s power is on. A gray bulb indicates that the outlet’s power is off. An open padloc...
Page 68 - Viewing IPDU information; When a regular user or administrative user selects
56 MergePoint 5224/5240 Service Processor Manager User Guide Viewing IPDU information When a regular user or administrative user selects Access - IPDU - View IPDU Info , the View IPDU Info screen appears. Figure 3.18: View IPDU Info Screen The following table shows the information displayed on the V...
Page 69 - To view IPDUs information:
Chapter 3: Web Manager for All Users 57 To view IPDUs information: 1. Log into the Web Manager. 2. Click the IPDU option in the left menu. The IPDU screen displays. 3. Click the View IPDU Info tab. 4. If desired, clear the Maximum Detected value displayed for current by clicking the Clear max detect...
Page 70 - Configuring Your Password; To change your password:; Password
58 MergePoint 5224/5240 Service Processor Manager User Guide Configuring Your Password Clicking the Password option on the Web Manager left menu brings up the Changing password for user <username> screen, as shown in Figure 3.20. Figure 3.20: Password Screen NOTE: Your password cannot exceed 3...
Page 71 - Appendices; Appendix A: MindTerm Applet Reference; Java plug; Requirements for Java Plug-In Availability; Customizing MindTerm; Example MindTerm window
59 Appendices Appendix A: MindTerm Applet Reference MindTerm is an SSH client that includes an integrated xterm/vt100 terminal emulator and that runs as a Java applet within a browser window. When a user connects to any console using the Web Manager, a window running a MindTerm applet appears with a...
Page 72 - MindTerm terminal menu options; Ctrl
60 MergePoint 5224/5240 Service Processor Manager User Guide Figure A.1: Root Log into MindTerm Running an SSH Console Session MindTerm terminal menu options As is shown in first line of the screen output shown in Figure A.1, you can bring up the terminal menu by pressing Ctrl and the right mouse bu...
Page 76 - Using hotkeys during console sessions
64 MergePoint 5224/5240 Service Processor Manager User Guide Using hotkeys during console sessions MindTerm hotkeys have two components: an escape sequence and a command key. The escape sequence for all the console session hotkeys is Ctrl + e + c (shown as ^Ec ). As shown in Figure A.1, Settings (co...
Page 77 - For example, to send a broadcast message, you would enter
Appendices 65 the applet displays hotkey combinations that you can use to get help ( ^Ec? ) or disconnect ( ^Ec. ). The following table shows all the available hotkeys, which are entered after the escape sequence. For example, to send a broadcast message, you would enter Ctrl + e + c b and to tell t...
Page 78 - Appendix B: Technical Support; Call the Avocent Technical Support location nearest you.
66 MergePoint 5224/5240 Service Processor Manager User Guide Appendix B: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible...
Page 79 - Index; I N D E X
67 Index A AC devices 19 Add and route IPSec VPN option 28 admin user capabilities 4 administrative users accessing the SP manager 4 creating 4 defined 4 administrators 16 , 37 AH authentication protocol 30 ALOM device type and management features 5 authenticated users 5 authentication overview 13 t...
Page 82 - command line access
70 MergePoint 5224/5240 Service Processor Manager User Guide MergePoint 5224/5240 SP manager command line access 15 console, access by administrative users 4 options for accessing 15 MindTerm applet when a user connects to a console
Page 83 - See SPs
Index 71 PPTP assigned MergePoint 5224/5240 SP manager IP address 29 password 29 service 14 VPN connections 27 disabling when done 20 routing requirements 28 prerequisites for creating a VPN tunnel 27 for creating PPTP VPN tunnels 50 for dialing - in using PPP 19 for using the Web Manager 36 private...
Page 84 - See SEL
72 MergePoint 5224/5240 Service Processor Manager User Guide spshell list of devices 16 – 17 submenu management commands 17 device console management command 6 native IP management commands 8 power management command 9 reset command 10 SEL management command 6 sensor management command 12 SP console...
Page 88 - For Technical Support:
User Guide For Technical Support: Avocent Corporation4991 Corporate DriveHuntsville, Alabama 35805-6201 USATel: +1 256 430 4000 Fax: +1 256 430 4031 590-675-501A Avocent International Ltd.Avocent House, Shannon Free ZoneShannon, County Clare, IrelandTel: +353 61 715 292Fax: +353 61 471 871 Avocent A...
