Page 3 - Table of; Troubleshooting LEDs on Washer Inverter Controls Starting
© Copyright 2011, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 802643 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT T...
Page 4 - Washer Will Not Start – No LEDs/Lights Lit
2 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 26. Washer Will Not Start – No LEDs/Lights Lit (No response to start switch).......................................................40 27. Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – Door must be clos...
Page 5 - Section 1; DANGER; WARNING
802643 3 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 1 Safety Information Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the...
Page 6 - Locating an Authorized Servicer; reconnected to ensure that the machine is properly grounded.
4 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Safety Information NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when i...
Page 7 - Section 2; Customer Service
802643 5 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 2 Introduction Customer Service If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address ...
Page 8 - Model Identification; Information in this manual is applicable to these washers.
6 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Introduction Model Identification Information in this manual is applicable to these washers. ATE50FGP171TW01 ATG50FGP111TW01 CTSA7AWN CTSA7AWN1500 CTSA9AWN
Page 9 - How Your Stacked Washer/Dryer Works
802643 7 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Introduction How Your Stacked Washer/Dryer Works General (Dryer) The dryer uses heated air to dry loads of laundry. When the motor is started, the exhaust fan pulls fresh air in through louvers at the rear of the dryer and ...
Page 10 - Paragraph 7
8 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Introduction set on Fabric Selector) is reached. Power is not supplied to timer motor while heat source is energized during an Automatic cycle. The heat source runs for longer periods of time in the beginning of the cycle, ...
Page 11 - Section 3; Washer Motor Circuit; To correct this condition, replace the belt.
802643 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 3 Troubleshooting 1. Washer Motor Circuit 2. Troubleshooting Knocking Noise If a frontload washer produces a noise similar to a knock on a door, it might be due to a flat spot on the belt. The knocking sound is made...
Page 12 - normally closed
10 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Troubleshooting 3. No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial Nos. Beginning 0307 A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch. First, c...
Page 13 - Troubleshooting LEDs on; DO NOT
802643 11 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Troubleshooting If broken wires are found at the out-of-balance switch wire support, cut off portion of wires as shown in Figure 1 and add new UL approved terminals. a. To test the electrical circuit, disconnect electrical...
Page 15 - Troubleshooting Shock Absorbers; To determine if there is an inoperative shock:
802643 13 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Troubleshooting 6. Troubleshooting Shock Absorbers A squeaking noise, oil seen on the base of the washer, or an out-of-balance condition may mean one or more shock absorbers need to be replaced. To determine if there is an...
Page 17 - Section 4
802643 15 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 4 Dryer Troubleshooting IMPORTANT: Refer to wiring diagram for aid in testing dryer components. To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the ...
Page 18 - No Timer Advance In Automatic; Electric Dryers
16 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 7. No Timer Advance In Automatic Cycles For a description of Automatic drying feature, refer to SECTION 2. If dryer heats but the timer does not advance, perform the following service procedures: Elec...
Page 19 - Gas Dryers
802643 17 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting Gas Dryers 1. Remove any damp clothing from the dryer.2. Set the timer to an Automatic cycle. Set fabric selector switch to Regular. 3. Remove the top 3 screws holding the control hood to the rear pan...
Page 20 - Dryer Motor Does Not Run
18 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 8. Dryer Motor Does Not Run Dryer motor does not run. Is power cord plugged in? Plug in cord. Is electrical power off or fuse blown? Check laundry room for blown or loose fuse(s), or open circuit brea...
Page 22 - Dryer Stops in Cycle Quits After the First Few Loads Has a Burning
20 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 9. Dryer Stops in Cycle; Quits After the First Few Loads; Has a Burning Smell; Cycles On Motor Thermal Protector Dryer stops in cycle, quits after first few loads, has burning smell or cycles on motor...
Page 23 - Dryer Motor Runs But Cylinder Does Not Turn
802643 21 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 10. Dryer Motor Runs But Cylinder Does Not Turn Dryer motor runs but cylinder does not turn. Is motor drive pulley loose? Tighten pulley. Is belt installed on pulley? No Install belt. No Is cylinder b...
Page 24 - Dryer Motor Does Not Stop
22 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 11. Dryer Motor Does Not Stop Dryer motor does not stop. Is wiring to motor switch incorrect? Refer to wiring diagram. Yes Is motor centrifugal switch sticky or plugged with lint? No Remove dust or li...
Page 25 - Dryer Runs Only When Door is Open
802643 23 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 12. Dryer Runs Only When Door is Open Dryer runs only when door is open. Is door switch miswired? Rewire door switch. Refer to wiring diagram. Yes SWD16 9 3S Replace door switch. No
Page 26 - Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite
24 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 13. Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite Dryer heating assembly does not heat or burner does not ignite. Is exhaust system improper or inadequate? Refer to Installation Instr...
Page 28 - Igniter Does Not Glow (Gas Supply Sufficient) – Gas Dryer Models
26 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 14. Igniter Does Not Glow (Gas Supply Sufficient) – Gas Dryer Models Gas dryer models: Igniter does not glow (gas supply sufficient). Is there power to power leads on valve (pink and blue wires)? Chec...
Page 29 - Burner Ignites and Goes Out Repeatedly – Gas Dryer Models
802643 27 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 15. Burner Ignites and Goes Out Repeatedly – Gas Dryer Models Gas dryer models: Burner ignites and goes out repeatedly. Is exhaust system improper or inadequate? Refer to Installation Instructions (su...
Page 30 - Igniter Glows But Burner Does Not Ignite – Gas Dryer Models
28 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 16. Igniter Glows But Burner Does Not Ignite – Gas Dryer Models Gas dryer models: Igniter glows but burner does not ignite. Did sensor fail in closed position? Replace sensor. Yes Is secondary coil or...
Page 31 - Dryer Heater Assembly or Burner Shuts Off Prematurely
802643 2 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 17. Dryer Heater Assembly or Burner Shuts Off Prematurely Dryer heater assembly or burner shuts off prematurely. Is exhaust system improper or inadequate? Refer to Installation Instructions (supplied...
Page 32 - Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit
30 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 18. Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit Thermostat Dryer heater assembly or burner repeatedly cycles off on limit thermostat. Is external exhaust system longer or providing ...
Page 34 - Dryer Heater Assembly or Burner Does Not Shut Off
32 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 19. Dryer Heater Assembly or Burner Does Not Shut Off Dryer heater assembly or burner does not shut off. Is motor switch inoperative? (Must be in a heat setting.) Test switch and replace if inoperativ...
Page 35 - Clothes Do Not Dry in Dryer
802643 33 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 20. Clothes Do Not Dry in Dryer Clothes do not dry in dryer. Does heater assembly not heat or burner not ignite? Refer to Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite paragraph. Yes ...
Page 36 - Timer Does Not Advance in Automatic Cycle
34 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 21. Timer Does Not Advance in Automatic Cycle Timer does not advance in automatic cycle. Is exhaust system improper or inadequate? Refer to Installation Instructions (supplied with unit) for exhaust r...
Page 37 - Clothes Are Too Hot When Removed From Dryer
802643 35 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 22. Clothes Are Too Hot When Removed From Dryer Clothes are too hot when removed from dryer. Is exhaust system improper or inadequate? Refer to Installation Instructions (supplied with unit) for exhau...
Page 38 - Excessive Chattering or Vibrating Noise in Dryer
36 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 23. Excessive Chattering or Vibrating Noise in Dryer Excessive chattering or vibrating noise in dryer. Is idler spring inoperative? Remove lower access panel. Set dryer to normal cycle and allow it to...
Page 39 - Excessive Humming or Whistling Noise in Dryer
802643 37 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Troubleshooting 24. Excessive Humming or Whistling Noise in Dryer Excessive humming or whistling noise in dryer. Is blower housing inoperative? If the abnormal operating noise is loudest at the vent exit, the problem...
Page 40 - Section 5
38 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 5 Washer Control Troubleshooting IMPORTANT: Refer to wiring diagram for aid in testing washer control. To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power ...
Page 41 - Washer Error Code Listing; Error Conditions
802643 3 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting 25. Washer Error Code Listing Error Conditions If any of the following errors occur, the control enters Error Mode. For all fatal errors, the control will terminate the current cycle, turn o...
Page 44 - Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing –
42 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting 27. Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – Door must be closed and attempting to lock) Is there 120 VAC across "H4-5" to "H6-5" on the machine con...
Page 45 - closed and attempting to lock)
802643 43 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – Door must be closed and attempting to lock) 220-240 V A C (or 120 V A C) 50/60Hz ( S EE MA CHINE S ERIAL PLA TE) 1 2 3
Page 47 - Washer Will Not Start – No Door Lock (Door LED Flashing)
802643 45 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting Washer Will Not Start – No Door Lock (Door LED Flashing) 220-240 V A C (or 120 V A C) 50/60Hz ( S EE MA CHINE S ERIAL PLA TE) 2 1 3 4
Page 50 - Washer Will Not Fill – No Communication Error (Wash/Door LEDs
48 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting 30. Washer Will Not Fill – No Communication Error (Wash/Door LEDs Flashing) Is there 120 Volts at terminals "H9-4" and "H1-1" on the motor control board? Replace pressureswitc...
Page 52 - Washer Overflows
50 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting 31. Washer Overflows Washer Overflows Is there 120 Volts at the over level terminal on pressure switch to "H6-5" on machine control? Yes No Replace inoperative pressure switch. Is the...
Page 54 - Pump Does Not Operate; Pump or Drain Valve Does Not Operate
52 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting 32. Pump Does Not Operate Pump or Drain Valve Does Not Operate Is there 120 Volts across the WHT/BLK and the WHT wire going to the pump? Is there 120 Volts from "H6-2" to "H6-5...
Page 55 - Pump Does Not Operate
802643 53 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Washer Control Troubleshooting Pump Does Not Operate 220-240 V A C (or 120 V A C) 50/60Hz ( S EE MA CHINE S ERIAL PLA TE) 2 1
Page 58 - Section 6; Cabinet Leveling Legs; does not rock; Figure 5; CAUTION
56 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 6 Adjustments IMPORTANT: When reference is made to directions (right or left) in this manual, it is from operator’s position facing front of unit. 34. Cabinet Leveling Legs a. Place unit in position on a solid, stu...
Page 59 - Washer Loading Door; b. The loading door can be adjusted up or down
802643 57 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Adjustments To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer before serv...
Page 60 - Washer Motor Belt Tension; a. While supporting lower front access panel,
58 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Adjustments To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer before serv...
Page 61 - Washer Door Catch
802643 5 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Adjustments To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer before ser...
Page 62 - HOWN CLO
60 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Adjustments To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer before serv...
Page 65 - Section 7; Refer to; a. Disconnect wires from timer, except timer; Fabric Selector Switch; a. Set test meter to read Ohms and apply meter
802643 63 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 7 Dryer Test Procedures IMPORTANT: Electrical test procedures in this service manual are performed by using a Volt-Ohm meter. Tests can also be performed using a multi-meter or any other electrical testing equipmen...
Page 66 - b. Disconnect motor wire harness at motor; NOTE: Drive Motor Resistance
64 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 67 - Motor Switch; (Refer to SECTION 8 for Internal Wiring of the Dryer Motor Switch.)
802643 65 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 68 - Motor Windings
66 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 69 - a. Remove motor and exhaust fan assembly.; Motor with Switch on Blower End
802643 67 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 70 - Motor with switch on pulley end; d. Attach the thermal overload protector removed
68 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 71 - Burner System Operation; (Gas Models – Refer to
802643 6 9 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer ...
Page 72 - Electrical Circuit To Ignition; COIL TOLERANCE READINGS; GAS VALVE FOR SILICON CARBIDE IGNITION
70 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 73 - Silicon Carbide Igniter; SILICON CARBIDE IGNITER AND
802643 71 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 74 - Cycling or Limit Thermostat
72 802643 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Dryer Test Procedures To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shut-off valve to gas dryer b...
Page 75 - Section 8
802643 73 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 8 Internal Wiring of Dryer Motor Switch To reduce the risk of electric shock, fire, explosion, serious injury or death:• Disconnect all electric power to the machine and accessories before servicing.• Close gas shu...
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