Page 2 - Alcatel User Guide Advanced; COMPANY TELEPHONE NUMBER
Alcatel User Guide Advanced Alcatel 4400 PABX System The Alcatel 4400 PABX System provides you with an extensive range of features that will contribute to better efficiency around the office. This user guide will help you take full advantage of these features. These instructions only refer to Advanc...
Page 3 - Advanced Reflexes Alcatel User Guide; Contents; Feature codes
Advanced Reflexes Alcatel User Guide Contents Feature codes ............................................................................................ 1 Main feature codes .................................................................................. 1 Feature codes used during a call ...........
Page 4 - Forwarding Calls; To place an immediate forward on your extension:; To activate “follow me” forwarding:
Alcatel User Guide Advanced Making an Enquiry Call ........................................................................ 11 Transferring a Call ................................................................................. 11 Making a Back and Forth (Broker) Enquiry Call .........................
Page 5 - Customising your extension; Secretary key
Advanced Reflexes Alcatel User Guide Sending Text Mail .................................................................................. 18 Reading Text Mail .................................................................................. 20 Making an Intercom Intrusion .............................
Page 6 - Glossary
Alcatel User Guide Advanced Manager key ............................................................................................ 34 Exec Mail Key .......................................................................................... 34 Screened Calls ............................................
Page 8 - General description; The Fixed Keys - By using one of these keys you may access
- 2 - -Alcatel User Guide Advanced General description Your Alcatel Advanced extension is made up of 5 distinct zones: The Fixed Keys - By using one of these keys you may access the most commonly used functions. i To access programming mode or to display information on your extension. Mute Deactivat...
Page 11 - Additional optional equipment; Voice guides help you select and carry out functions. Any; Single - operator intruding on a busy extension.
Advanced Reflexes Alcatel User Guide - 5 - activate. If you select the upper line, it will flash until you activate the required action by pressing the corresponding display key. After a few seconds, the lower line automatically becomes active again. Additional optional equipment Your extension is e...
Page 12 - -Alcatel User Guide Advanced; Telephone layout; programmable keys
- 6 - -Alcatel User Guide Advanced Telephone layout 09/01/96 12:30 2 1 1. The display 2. The soft keys 3. The programmable keys 4. The fixed keys 5. The icons 1 4 3 5
Page 13 - Making a call; Making an External Call; Making an Internal Call
Advanced Reflexes Alcatel User Guide - 7 - Making a call Making an External Call 0 + External Number Alternatively, instead of 0, you can press a line key for an outside line (if your extension is multiline). Redial To automatically redial the last number dialled: Redial Making an Internal Call Exte...
Page 17 - Making an Enquiry Call; Enquir; Transferring a Call; Transf; Note: Depending on system configuration you may be able to
Advanced Reflexes Alcatel User Guide - 11 - The last caller’s identity will be displayed. To directly dial the extension number: CallBk Making an Enquiry Call While you are on a call you may call a second person to make an enquiry. Enquir Dial the second number, either internal or external, required...
Page 18 - Making a Back and Forth (Broker) Enquiry Call; Broker; Making a Conference Call; Conf; Receiving a Call; Handsfree
- 12 - -Alcatel User Guide Advanced Making a Back and Forth (Broker) Enquiry Call After you have made an enquiry call, you may talk alternately with each party. To alternate between callers: Broker On a single line terminal, you will now be talking to the person whose identity is shown on the left o...
Page 19 - Park
Advanced Reflexes Alcatel User Guide - 13 - Call Parking Call parking allows you to disconnect from an external call and be reconnected later, either at your own extension or at another extension. During the call: Park The call will automatically be placed on hold. To retrieve a parked call: * 7 + e...
Page 21 - Basic functions; Withdrawing from a Hunting Group
Advanced Reflexes Alcatel User Guide - 15 - To activate “follow me” forwarding: # 0 6 the destination extension number + your own extension number Cancelling “Follow Me” Forwarding To cancel “follow me” forwarding from the destination extension: # 0 7 To cancel “follow me” forwarding from your own e...
Page 22 - Calling STD with a PIN
- 16 - -Alcatel User Guide Advanced You will still receive calls to your own extension number. To re-enter the hunting group: # 5 9 Meet-Me Conference Up to 29 participants may speak in a telephone conference. The conference must include 1 internal participant. To join in a Meet-Me Conference: # 7 +...
Page 23 - Advanced programming features; Call Forwarding to an External Number
Advanced Reflexes Alcatel User Guide - 17 - Advanced programming features These features should only be implemented with the knowledge of your system administrator. Call Forwarding to an External Number # 5 2 + the external number preceded by ‘0’ To cancel: # 5 3 Note: You may only forward to an ext...
Page 24 - DTMF; Sending Text Mail; A list of predefined messages
- 18 - -Alcatel User Guide Advanced Once you have dialled an external number, your display will appear as follows: Whilst in conversation: DTMF Keys on dialling keypad as prompted. To return to normal, hang up or press the release key. Sending Text Mail You may send a written message (up to 127 char...
Page 34 - Multiline functions
- 28 - -Alcatel User Guide Advanced Multiline functions Multiline operation is an optional feature of the 4400 system. It means that you have more than one line on your extension. Several of the programmable keys may be used as line keys, to make and receive calls. One option allows you to have more...
Page 36 - Screening Keys; Screened
- 30 - -Alcatel User Guide Advanced Screening Keys These keys allow you to use a screening feature on your incoming calls. Each of the keys is linked to a list (or “table”) of numbers. Note: The screening tables are defined by the system manager. Screened The SCREENED table allows only callers liste...
Page 37 - Exec Mail
Advanced Reflexes Alcatel User Guide - 31 - If you work with several secretaries, after selecting the screening key, press the appropriate Secretary key. To confirm your selection: Exec Mail This feature allows your secretary to send a short mail message directly onto your display. A message may be ...
Page 42 - Overflow Secretary Extension; Manager key
- 36 - -Alcatel User Guide Advanced The icon associated with the Absent key signal as follows: • Manager has activated screening • You have activated your Absent key (flashing) When you activate or deactivate the Absent key, to confirm your action: If there is an Overflow secretary extension, when t...
Page 43 - Absent secretary key
Advanced Reflexes Alcatel User Guide - 37 - The icon associated to this key allows the secretary to supervise the status of the Manager extension. • Overflow function not activated icon unlit • Official secretary absent, overflow lit activated, manager station free/ringing • Manager calling flashing...
Page 48 - Notes