Page 3 - User manual; Introduction; Alcatel; How to use this guide
User manual 3 How Introduction Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel . Your terminal has a new ergonomic layout for more effective communication. How to use this guide These symbols can be supplemented by small icons or text. Lift the receiver. Line key....
Page 5 - Contents
Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Getting to know your telephone; Handset; Audio keys; To adjust the loudspeaker or handset volume up or down; Navigation; Function keys and programmable keys; Pre-programmed function keys and programmable key:
Getting to know your telephone 6 Telephone Handset Audio keys Function keys Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in hands-free mode or headset mode (short press). • Flashing in loudspeaker mode(l...
Page 7 - Using your telephone; Making a call; Calling your correspondent by name (company directory)
Using your telephone 1 7 Other 1.1 Making a call 1.2 Receiving a call 1.3 Using the telephone in 'Hands free' mode (Alcatel 4018 only) Terminal idle: dial directly the number for your call lift the receiver number required hands free (Alcatel 4018 only) number required programmed line key during a...
Page 8 - Make a call using the personal phone book; Activating call screening:; Redialling; Make a call-back request to a busy number; select the No. in the; When your caller hangs up, intercom mode remains active.
Using your telephone 8 1 1.6 Make a call using the personal phone book 1.7 Filtering calls using the voice mailbox (Alcatel 4018 only) This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. • Activating call scre...
Page 9 - Sending DTMF signals; to activate; disable microphone
Using your telephone 9 1 • To deactivate - Terminal idle: 1.11 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. 1.12 Mute, so that your correspondent cannot hear you You ...
Page 10 - During a conversation; Making a second call during a conversation; Other methods for calling a second correspondent; Answering a second call during a conversation; A second correspondent is trying to call you:; Answer call displayed:; Transferring a call; To transfer your call to another number:; light flashes; terminal
During a conversation 10 2 Other 2.1 Making a second call during a conversation • Other methods for calling a second correspondent • To cancel your second call and recover the first: 2.2 Answering a second call during a conversation • A second correspondent is trying to call you: the first call is o...
Page 11 - programmed; “Conference”; programmed key; Recover the call on hold:; Placing an outside call on hold (parking); To recover the parked call:; Intrusion into an internal conversation; number of; programmed key
During a conversation 11 2 2.5 Three-way conference with internal and/or external correspondents (conference) During a conversation, a second call is on hold: Cancel the conference and remain with your second correspondent (your first call is placed on hold): Hang up on all correspondent: Af...
Page 12 - Protection against intrusion:; Store a number; select the key to; apply; Adjust audio volume; adjust audio volume
During a conversation 12 2 • Protection against intrusion: 2.9 Store a number During a call, to save the number onto a call key: * enter the name of your correspondent : 'protection of a call' programmed key enter the number Protection is cancelled when you hang up. 2 6 5 3 ab c def jkl mn o during ...
Page 13 - Sharing; Receiving supervised call ringing; Answering the general bell; From the manager’s or secretary’s telephone:; “Filter”; If the telephone ringing is in your own pick-up group:; Answering briefly in place of the operator; “Operator help”
Sharing 3 13 Other 3.1 Receiving supervised call ringing To receive the special ringing for calls to another number: 3.2 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 3.3 Manager/secretary filtering System configurat...
Page 14 - Calls to the switchboard:; Hunting groups; Temporary exit from your hunting group:/Return into your group:; Calling an internal correspondent on his/her pager; Answering a call on your pager
Sharing 14 3 • Calls to the switchboard: 3.6 Hunting groups • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. • Temporary exit from your hunting group:/Return into your group: 3.7 Calling an internal correspondent on his/her pager The numb...
Page 15 - The 27 standard messages are shown below:; Send a voice message copy
Sharing 15 3 • Predefined message: • Personal message: *Create a temporary personal message: • The 27 standard messages are shown below: select the message to be sent enter the no. of the message to be sent (01 to 27) apply your choice change language of message send message create a temporary perso...
Page 16 - Sending a recorded message to a number / a distribution list
Sharing 16 3 3.12 Sending a recorded message to a number / a distribution list 3.13 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: personal code number to be called other correspondents...
Page 17 - Keep in touch; Selecting calls to be diverted; Diverting your calls to your voice message service; Activate/disable the personal assistant
Keep in touch 4 17 Other 4.1 Selecting calls to be diverted When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. 4.2 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an intern...
Page 18 - Personal assistant: reaching you with one number only; Forwarding your calls from the receiving terminal (“Follow me”); You wish to receive your calls in your present location:; Applying a selective diversion
Keep in touch 18 4 4.6 Personal assistant: reaching you with one number only 4.7 Diverting calls to your pager Callers will thus be able to contact you while you are moving around the company: select type of diversion dial number of a colleague or your secretary dial an outside line number dial numb...
Page 19 - Cancelling all diversions; Leaving a recorded message for internal callers
Keep in touch 19 4 4.11 Cancelling all diversions 4.12 Diverting calls when your line is busy (divert if busy) Callers can be diverted to another telephone if you are already on the line. 4.13 Do not disturb You can make your terminal temporarily unavailable for all calls. press the 'call forward' f...
Page 20 - Consulting written messages; Message notification; Activate/deactivate message notification:; enter the number
Keep in touch 20 4 • The 27 standard messages are shown below: 4.15 Consulting written messages The light indicates that messages have been received. During the display of the information: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me back at _:_...
Page 21 - Managing your charges; Charging your calls directly to business accounts; Adding or changing a business code during a call:; At the end of the call, you are called back and you can:
Managing your charges 5 21 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. • Adding or changing a business code during a call: 5.2 Finding out the cost of an outside call made for an internal user from your termin...
Page 22 - Programming your telephone; Initializing your voice mailbox; recording; Modifying your personal code; new code; select the melody of
Programming your telephone 22 6 Other 6.1 Initializing your voice mailbox 6.2 Customising your voice greeting You can replace the greeting message by a personal message During consultation of a message, pressing the 'i' key provides access to the following functions: ( ) light flashes enter your per...
Page 23 - Adjusting screen brightness
Programming your telephone 23 6 T Activate/disable meeting mode (progressive ringing): T Activate/deactivate discreet ring mode: T Adjust ringer volume while a call arrives: 6.5 Adjusting screen brightness 6.6 Selecting language to activate to deactivate apply your choice to activate to deactivate a...
Page 24 - Programming an appointment reminder; Program a temporary reminder call:; Identify the terminal you are on; press twice; enter your personal
Programming your telephone 24 6 6.9 Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). • Program a temporary reminder call: • Program a permanent reminder call: • At the programmed time, your tel...
Page 25 - activating/deactivating
Programming your telephone 25 6 6.13 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;. activating/deactivating 'forced headset' mode Settings OK My phone OK ForcedHead OK On OR Off OK
Page 26 - Guarantee and clauses; howtoc; Declaration of compliance
Guarantee and clauses 26 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in th...